Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2022-2023 Dutch Star, Mountain Aire, London Aire, Essex, and 2016 London Aire motorhomes. The pedestal mounting plate may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating Systems,", and number 210, "Seat belt assembly anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 608 RSB
Recall Date: Jan 17, 2024
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2022 Mountain Aire, Dutch Star, Ventana, 2021-2023 Bay Star, Canyon Star, and 2022-2023 Kountry Star, and Bay Star Sport motorhomes. The service valves on the LPG tanks may be improperly connected, which can cause a propane leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 4, 2022
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2022 Super Star, Ventana, 2022-2023 New Aire, Essex, Dutch Star, and Mountain Aire motorhomes equipped with International Thermal Research powered heaters. These heaters could have an incorrect fuel line installed that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 4, 2022
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Mar 17, 2022
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2020-2022 Dutch Star, King Aire, Essex, London Aire, and Mountain Aire motorhomes. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21V 041
Recall Date: Feb 18, 2021
Consumer Complaints
2 ComplaintsNewmar Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The driver's side wiper arm became loose and travelled around the driver's side front corner of the vehicle where it became stuck and motionless. The incident occurred during a rainstorm as I was passing a semi on I-95 going about 60 mph. The driver's vision was dangerously obscured by rain on that side of the windshield as it was not being removed by the stuck wiper blade. Passenger assistance was needed to avoid an accident while getting into a safer position to address the problem. I have read on the IRV2 Newmar Owner's Forum that this is not the first time such an incident has occurred. Evidently, the bolts that hold the wider arms in their correct position have a tendency to loosen causing the arm to travel to the side of the motorhome and become inoperable. A more effective mounting strategy would make operation of the wipers more reliable and the motorhome safer to drive in a rainstorm.
Corrective Action:
The driver's side wiper arm became loose and travelled around the driver's side front corner of the vehicle where it became stuck and motionless. The incident occurred during a rainstorm as I was passing a semi on I-95 going about 60 mph. The driver's vision was dangerously obscured by rain on that side of the windshield as it was not being removed by the stuck wiper blade. Passenger assistance was needed to avoid an accident while getting into a safer position to address the problem. I have read on the IRV2 Newmar Owner's Forum that this is not the first time such an incident has occurred. Evidently, the bolts that hold the wider arms in their correct position have a tendency to loosen causing the arm to travel to the side of the motorhome and become inoperable. A more effective mounting strategy would make operation of the wipers more reliable and the motorhome safer to drive in a rainstorm.
Additional Notes:
The driver's side wiper arm became loose and travelled around the driver's side front corner of the vehicle where it became stuck and motionless. The incident occurred during a rainstorm as I was passing a semi on I-95 going about 60 mph. The driver's vision was dangerously obscured by rain on that side of the windshield as it was not being removed by the stuck wiper blade. Passenger assistance was needed to avoid an accident while getting into a safer position to address the problem. I have read on the IRV2 Newmar Owner's Forum that this is not the first time such an incident has occurred. Evidently, the bolts that hold the wider arms in their correct position have a tendency to loosen causing the arm to travel to the side of the motorhome and become inoperable. A more effective mounting strategy would make operation of the wipers more reliable and the motorhome safer to drive in a rainstorm.
Mfg Campaign: 11619832
Recall Date: Oct 15, 2024
Newmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Tire pressurre monitoring system (TPMS) has not functioned properly since the day the vehicle was delivered. Drive and tag axle tire pressures and temps won't display reliably. The inner tire pressure on the driver's side of the drive axle has never displayed. Other drive and tag axle tire info displays intermittently in no obvious pattern-appears and disappears unpredictably. The TPMS can be inspected. How was your safety or the safety of others put at risk? Operating the vehicle with over or underrinflated tires or tires that are too hot can compromise the tires and cause a blowout and loss of control of the vehicle placing our safety and the safety of others at risk. The TPMS mitigates this risk to safe operation. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealer (Independence RV in Winter Garden, FL) has made at least two attempts to correct these TPMS issues without success. They have consulted with Spatan technicians and suggestions for correction have been made by Spartan and the suggestions have been implemented by the dealer without success. In conversations with me, Spartan technicians have acknowledged there are known common issues with my installed "Gen 1" TPMS system manufactured by Valor which have been addressed by Valor's "Gen 3" system which Spartan is currently installing. Spartan has no current plans to switch my TPMS to a "Gen 3" system even though they feel this would eliminate the safety issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Just the RV dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The problem was apparent by way of a failure of tire pressures and temps to display correctly on the instrument cluster.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Tire pressurre monitoring system (TPMS) has not functioned properly since the day the vehicle was delivered. Drive and tag axle tire pressures and temps won't display reliably. The inner tire pressure on the driver's side of the drive axle has never displayed. Other drive and tag axle tire info displays intermittently in no obvious pattern-appears and disappears unpredictably. The TPMS can be inspected. How was your safety or the safety of others put at risk? Operating the vehicle with over or underrinflated tires or tires that are too hot can compromise the tires and cause a blowout and loss of control of the vehicle placing our safety and the safety of others at risk. The TPMS mitigates this risk to safe operation. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealer (Independence RV in Winter Garden, FL) has made at least two attempts to correct these TPMS issues without success. They have consulted with Spatan technicians and suggestions for correction have been made by Spartan and the suggestions have been implemented by the dealer without success. In conversations with me, Spartan technicians have acknowledged there are known common issues with my installed "Gen 1" TPMS system manufactured by Valor which have been addressed by Valor's "Gen 3" system which Spartan is currently installing. Spartan has no current plans to switch my TPMS to a "Gen 3" system even though they feel this would eliminate the safety issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Just the RV dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The problem was apparent by way of a failure of tire pressures and temps to display correctly on the instrument cluster.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Tire pressurre monitoring system (TPMS) has not functioned properly since the day the vehicle was delivered. Drive and tag axle tire pressures and temps won't display reliably. The inner tire pressure on the driver's side of the drive axle has never displayed. Other drive and tag axle tire info displays intermittently in no obvious pattern-appears and disappears unpredictably. The TPMS can be inspected. How was your safety or the safety of others put at risk? Operating the vehicle with over or underrinflated tires or tires that are too hot can compromise the tires and cause a blowout and loss of control of the vehicle placing our safety and the safety of others at risk. The TPMS mitigates this risk to safe operation. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealer (Independence RV in Winter Garden, FL) has made at least two attempts to correct these TPMS issues without success. They have consulted with Spatan technicians and suggestions for correction have been made by Spartan and the suggestions have been implemented by the dealer without success. In conversations with me, Spartan technicians have acknowledged there are known common issues with my installed "Gen 1" TPMS system manufactured by Valor which have been addressed by Valor's "Gen 3" system which Spartan is currently installing. Spartan has no current plans to switch my TPMS to a "Gen 3" system even though they feel this would eliminate the safety issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Just the RV dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The problem was apparent by way of a failure of tire pressures and temps to display correctly on the instrument cluster.
Mfg Campaign: 11511401
Recall Date: Mar 12, 2023
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