NEWMAR MOUNTAIN AIRE 2022

Complete listing of complaints and recalls for this vehicle

2
Complaints
7
Recalls

Complaints & Recalls

2 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 24V019000 SAFETY RECALL
160 Vehicles Affected
Recall Date: Jan 17, 2024
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2022-2023 Dutch Star, Mountain Aire, London Aire, Essex, and 2016 London Aire motorhomes. The pedestal mounting plate may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, Seating Systems,", and number 210, "Seat belt assembly anchorages."

Potential Risk:
A loose or detached seat assembly increases the risk of injury.
FREE Recall Solution:
Dealers will inspect for a missing weld, and replace the pedestal as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 608 RSB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 608 RSB
Notice Date: Jan 31, 2024
Recall Date: Jan 17, 2024
Newmar Corporation
NHTSA Campaign: 22V584000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Aug 4, 2022
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2022 Mountain Aire, Dutch Star, Ventana, 2021-2023 Bay Star, Canyon Star, and 2022-2023 Kountry Star, and Bay Star Sport motorhomes. The service valves on the LPG tanks may be improperly connected, which can cause a propane leak.

Potential Risk:
A propane leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed on September 30, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Sep 30, 2022
Recall Date: Aug 4, 2022
Newmar Corporation
NHTSA Campaign: 22V583000 SAFETY RECALL
92 Vehicles Affected
Recall Date: Aug 4, 2022
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2022 Super Star, Ventana, 2022-2023 New Aire, Essex, Dutch Star, and Mountain Aire motorhomes equipped with International Thermal Research powered heaters. These heaters could have an incorrect fuel line installed that may leak.

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace the fuel line as needed, free of charge. Owner notification letters were mailed on September 30, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Sep 30, 2022
Recall Date: Aug 4, 2022
Newmar Corporation
NHTSA Campaign: 22V166000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Mar 17, 2022
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.

Potential Risk:
Loss of steering control increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: May 16, 2022
Recall Date: Mar 17, 2022
Newmar Corporation
NHTSA Campaign: 21V088000 SAFETY RECALL
253 Vehicles Affected
Recall Date: Feb 18, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2020-2022 Dutch Star, King Aire, Essex, London Aire, and Mountain Aire motorhomes. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.

Potential Risk:
Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.
FREE Recall Solution:
On behalf of Newmar, Shyft Group Inc. will coordinate the recall repair and notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. The recall is expected to began April 19, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21V 041.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21V 041
Notice Date: Apr 16, 2021
Recall Date: Feb 18, 2021

Consumer Complaints

2 Complaints
Newmar Corporation
Campaign: 11619832 Other
Oct 15, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The driver's side wiper arm became loose and travelled around the driver's side front corner of the vehicle where it became stuck and motionless. The incident occurred during a rainstorm as I was passing a semi on I-95 going about 60 mph. The driver's vision was dangerously obscured by rain on that side of the windshield as it was not being removed by the stuck wiper blade. Passenger assistance was needed to avoid an accident while getting into a safer position to address the problem. I have read on the IRV2 Newmar Owner's Forum that this is not the first time such an incident has occurred. Evidently, the bolts that hold the wider arms in their correct position have a tendency to loosen causing the arm to travel to the side of the motorhome and become inoperable. A more effective mounting strategy would make operation of the wipers more reliable and the motorhome safer to drive in a rainstorm.

Corrective Action:

The driver's side wiper arm became loose and travelled around the driver's side front corner of the vehicle where it became stuck and motionless. The incident occurred during a rainstorm as I was passing a semi on I-95 going about 60 mph. The driver's vision was dangerously obscured by rain on that side of the windshield as it was not being removed by the stuck wiper blade. Passenger assistance was needed to avoid an accident while getting into a safer position to address the problem. I have read on the IRV2 Newmar Owner's Forum that this is not the first time such an incident has occurred. Evidently, the bolts that hold the wider arms in their correct position have a tendency to loosen causing the arm to travel to the side of the motorhome and become inoperable. A more effective mounting strategy would make operation of the wipers more reliable and the motorhome safer to drive in a rainstorm.

Additional Notes:

The driver's side wiper arm became loose and travelled around the driver's side front corner of the vehicle where it became stuck and motionless. The incident occurred during a rainstorm as I was passing a semi on I-95 going about 60 mph. The driver's vision was dangerously obscured by rain on that side of the windshield as it was not being removed by the stuck wiper blade. Passenger assistance was needed to avoid an accident while getting into a safer position to address the problem. I have read on the IRV2 Newmar Owner's Forum that this is not the first time such an incident has occurred. Evidently, the bolts that hold the wider arms in their correct position have a tendency to loosen causing the arm to travel to the side of the motorhome and become inoperable. A more effective mounting strategy would make operation of the wipers more reliable and the motorhome safer to drive in a rainstorm.

Manufacturer: NEWMAR
Mfg Campaign: 11619832
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Newmar Corporation
Campaign: 11511401 Other
Mar 12, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

What component or system failed or malfunctioned, and is it available for inspection upon request? Tire pressurre monitoring system (TPMS) has not functioned properly since the day the vehicle was delivered. Drive and tag axle tire pressures and temps won't display reliably. The inner tire pressure on the driver's side of the drive axle has never displayed. Other drive and tag axle tire info displays intermittently in no obvious pattern-appears and disappears unpredictably. The TPMS can be inspected. How was your safety or the safety of others put at risk? Operating the vehicle with over or underrinflated tires or tires that are too hot can compromise the tires and cause a blowout and loss of control of the vehicle placing our safety and the safety of others at risk. The TPMS mitigates this risk to safe operation. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealer (Independence RV in Winter Garden, FL) has made at least two attempts to correct these TPMS issues without success. They have consulted with Spatan technicians and suggestions for correction have been made by Spartan and the suggestions have been implemented by the dealer without success. In conversations with me, Spartan technicians have acknowledged there are known common issues with my installed "Gen 1" TPMS system manufactured by Valor which have been addressed by Valor's "Gen 3" system which Spartan is currently installing. Spartan has no current plans to switch my TPMS to a "Gen 3" system even though they feel this would eliminate the safety issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Just the RV dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The problem was apparent by way of a failure of tire pressures and temps to display correctly on the instrument cluster.

Corrective Action:

What component or system failed or malfunctioned, and is it available for inspection upon request? Tire pressurre monitoring system (TPMS) has not functioned properly since the day the vehicle was delivered. Drive and tag axle tire pressures and temps won't display reliably. The inner tire pressure on the driver's side of the drive axle has never displayed. Other drive and tag axle tire info displays intermittently in no obvious pattern-appears and disappears unpredictably. The TPMS can be inspected. How was your safety or the safety of others put at risk? Operating the vehicle with over or underrinflated tires or tires that are too hot can compromise the tires and cause a blowout and loss of control of the vehicle placing our safety and the safety of others at risk. The TPMS mitigates this risk to safe operation. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealer (Independence RV in Winter Garden, FL) has made at least two attempts to correct these TPMS issues without success. They have consulted with Spatan technicians and suggestions for correction have been made by Spartan and the suggestions have been implemented by the dealer without success. In conversations with me, Spartan technicians have acknowledged there are known common issues with my installed "Gen 1" TPMS system manufactured by Valor which have been addressed by Valor's "Gen 3" system which Spartan is currently installing. Spartan has no current plans to switch my TPMS to a "Gen 3" system even though they feel this would eliminate the safety issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Just the RV dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The problem was apparent by way of a failure of tire pressures and temps to display correctly on the instrument cluster.

Additional Notes:

What component or system failed or malfunctioned, and is it available for inspection upon request? Tire pressurre monitoring system (TPMS) has not functioned properly since the day the vehicle was delivered. Drive and tag axle tire pressures and temps won't display reliably. The inner tire pressure on the driver's side of the drive axle has never displayed. Other drive and tag axle tire info displays intermittently in no obvious pattern-appears and disappears unpredictably. The TPMS can be inspected. How was your safety or the safety of others put at risk? Operating the vehicle with over or underrinflated tires or tires that are too hot can compromise the tires and cause a blowout and loss of control of the vehicle placing our safety and the safety of others at risk. The TPMS mitigates this risk to safe operation. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealer (Independence RV in Winter Garden, FL) has made at least two attempts to correct these TPMS issues without success. They have consulted with Spatan technicians and suggestions for correction have been made by Spartan and the suggestions have been implemented by the dealer without success. In conversations with me, Spartan technicians have acknowledged there are known common issues with my installed "Gen 1" TPMS system manufactured by Valor which have been addressed by Valor's "Gen 3" system which Spartan is currently installing. Spartan has no current plans to switch my TPMS to a "Gen 3" system even though they feel this would eliminate the safety issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Just the RV dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The problem was apparent by way of a failure of tire pressures and temps to display correctly on the instrument cluster.

Manufacturer: NEWMAR
Mfg Campaign: 11511401
Notice Date: Mar 12, 2023
Recall Date: Mar 12, 2023

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