NEWMAR LONDON AIRE 2021

Complete listing of complaints and recalls for this vehicle

1
Complaints
9
Recalls

Complaints & Recalls

1 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 22V166000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Mar 17, 2022
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.

Potential Risk:
Loss of steering control increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: May 16, 2022
Recall Date: Mar 17, 2022
Newmar Corporation
NHTSA Campaign: 21V822000 SAFETY RECALL
38 Vehicles Affected
Recall Date: Oct 19, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2020-2021 Essex, 2020-2022 King Aire and London Aire motorhomes. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.

Potential Risk:
A loss of power steering assist increases the risk of a crash.
FREE Recall Solution:
On behalf of Newmar Corporation, Shyft Group will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed on December 22, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21V-752
Notice Date: Nov 22, 2021
Recall Date: Oct 19, 2021
Newmar Corporation
NHTSA Campaign: 21V700000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Sep 9, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.

Potential Risk:
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21V-589
Notice Date: Nov 8, 2021
Recall Date: Sep 9, 2021
Newmar Corporation
NHTSA Campaign: 21V571000 SAFETY RECALL
4.1K Vehicles Affected
Recall Date: Jul 27, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.

Potential Risk:
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21E 047
Notice Date: Sep 10, 2021
Recall Date: Jul 27, 2021
Newmar Corporation
NHTSA Campaign: 21V258000 SAFETY RECALL
19 Vehicles Affected
Recall Date: Apr 13, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2021 London Aire, Dutch Star, New Aire, Ventana, and Mountain Aire vehicles. The steering output shaft may be too short and could disengage from the steering input shaft.

Potential Risk:
Disengagement of the steering output shaft may result in a loss of steering, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect and, if necessary, replace the steering column, free of charge. The recall began on May 19, 2021. Owners may contact Newmar customer service at 1-800-731-8300 and Shyft Group customer service at 1-800-582-3454. Newmar's number for this recall is 21V-214.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21V-214
Notice Date: May 19, 2021
Recall Date: Apr 13, 2021
Newmar Corporation
NHTSA Campaign: 21V088000 SAFETY RECALL
253 Vehicles Affected
Recall Date: Feb 18, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2020-2022 Dutch Star, King Aire, Essex, London Aire, and Mountain Aire motorhomes. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.

Potential Risk:
Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.
FREE Recall Solution:
On behalf of Newmar, Shyft Group Inc. will coordinate the recall repair and notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. The recall is expected to began April 19, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21V 041.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21V 041
Notice Date: Apr 16, 2021
Recall Date: Feb 18, 2021
Newmar Corporation
NHTSA Campaign: 20V594000 SAFETY RECALL
48 Vehicles Affected
Recall Date: Sep 29, 2020
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2021 Essex, Dutch Star, Mountain Aire, and London Aire motorhomes. The front leveling jacks may not be fastened correctly to the chassis, possibly causing the jacks to fail to support the weight of the motorhome.

Potential Risk:
If the front jacks fail, an unexpected drop can occur, increasing the risk of an injury.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect and repair the leveling jacks as necessary, free of charge. The recall began November 9, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Nov 9, 2020
Recall Date: Sep 29, 2020

Consumer Complaints

1 Complaint
Newmar Corporation
Campaign: 11504402 Other
Jan 30, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The hydraulic steps on this motor home automatically extend and retract when the door is opened or closed. The steps on this unit failed to retract after closing the door, and as I drove away, the steps hit a fence post. They could just as easily hit a person or driving down the road hit another vehicle. There is no warning system on this vehicle to warn the steps did not function as designed, and they are not readily visible from the driver seat. My understanding is that this has happened to others.

Corrective Action:

The hydraulic steps on this motor home automatically extend and retract when the door is opened or closed. The steps on this unit failed to retract after closing the door, and as I drove away, the steps hit a fence post. They could just as easily hit a person or driving down the road hit another vehicle. There is no warning system on this vehicle to warn the steps did not function as designed, and they are not readily visible from the driver seat. My understanding is that this has happened to others.

Additional Notes:

The hydraulic steps on this motor home automatically extend and retract when the door is opened or closed. The steps on this unit failed to retract after closing the door, and as I drove away, the steps hit a fence post. They could just as easily hit a person or driving down the road hit another vehicle. There is no warning system on this vehicle to warn the steps did not function as designed, and they are not readily visible from the driver seat. My understanding is that this has happened to others.

Manufacturer: NEWMAR
Mfg Campaign: 11504402
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023
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