NEWMAR LONDON AIRE 2020

Complete listing of complaints and recalls for this vehicle

1
Complaints
11
Recalls

Complaints & Recalls

1 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 22V234000 SAFETY RECALL
5K Vehicles Affected
Recall Date: Apr 11, 2022
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.

Potential Risk:
A short circuit increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Jun 10, 2022
Recall Date: Apr 11, 2022
Newmar Corporation
NHTSA Campaign: 21V822000 SAFETY RECALL
38 Vehicles Affected
Recall Date: Oct 19, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2020-2021 Essex, 2020-2022 King Aire and London Aire motorhomes. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.

Potential Risk:
A loss of power steering assist increases the risk of a crash.
FREE Recall Solution:
On behalf of Newmar Corporation, Shyft Group will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed on December 22, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21V-752
Notice Date: Nov 22, 2021
Recall Date: Oct 19, 2021
Newmar Corporation
NHTSA Campaign: 21V700000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Sep 9, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.

Potential Risk:
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21V-589
Notice Date: Nov 8, 2021
Recall Date: Sep 9, 2021
Newmar Corporation
NHTSA Campaign: 21V571000 SAFETY RECALL
4.1K Vehicles Affected
Recall Date: Jul 27, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.

Potential Risk:
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21E 047
Notice Date: Sep 10, 2021
Recall Date: Jul 27, 2021
Newmar Corporation
NHTSA Campaign: 21V088000 SAFETY RECALL
253 Vehicles Affected
Recall Date: Feb 18, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2020-2022 Dutch Star, King Aire, Essex, London Aire, and Mountain Aire motorhomes. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.

Potential Risk:
Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.
FREE Recall Solution:
On behalf of Newmar, Shyft Group Inc. will coordinate the recall repair and notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. The recall is expected to began April 19, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21V 041.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21V 041
Notice Date: Apr 16, 2021
Recall Date: Feb 18, 2021
Newmar Corporation
NHTSA Campaign: 20V421000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: Jul 21, 2020
Safety Issue:

Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Non-functioning exterior marker lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20V-404
Notice Date: Sep 11, 2020
Recall Date: Jul 21, 2020
Newmar Corporation
NHTSA Campaign: 20V171000 SAFETY RECALL
129 Vehicles Affected
Recall Date: Mar 20, 2020
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2020 Essex and London Aire, 2019 Mountain Aire, Ventana LE and Ventana and 2020 Kountry Star motorhomes built on DTNA chassis. The brake caliper mounting bolts may have been insufficiently tightened.

Potential Risk:
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall began May 6, 2020. Owners may contact DTNA customer service at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20V-127.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: #20V-127
Notice Date: May 6, 2020
Recall Date: Mar 20, 2020

Consumer Complaints

1 Complaint
Newmar Corporation
Campaign: 11489985 Other
Oct 19, 2022
Defect Description:

SUSPENSION

Potential Consequences:

UNKNOWN I was traveling in this new to me 2020 Newmar London Aire on a trip of approx. 2,700 miles. The first issue was coming to a bridge in SC that was maybe 400 feet in length. There were lots of transition strips and dips on the bridge. When I first approached the bridge, my Motorhome bounced/propoised so violently that my wife flew up out of her sit and the front end dropped to the stops on the frame. I have been MHoming since 1999 and have never experienced this type of bouncing. I was scared and the MH continued to bounce on this bridge for another 6-8 times, although not as violent as the first bounce. We experienced this bouncing/porpoising many other times on our trip, just not quite as violent as described above. This is a major safety issue and it has to do with improper shocks/ no sway bar on the front axle. The chassis is Spartan and I talked to them about the problem but they played dumb, even though I have communicated with many other MH owners who have experienced this same problem with this K3 Spartan Chassis. Those owners have also talked to Spartan and have not gotten any satisfaction.

Corrective Action:

UNKNOWN I was traveling in this new to me 2020 Newmar London Aire on a trip of approx. 2,700 miles. The first issue was coming to a bridge in SC that was maybe 400 feet in length. There were lots of transition strips and dips on the bridge. When I first approached the bridge, my Motorhome bounced/propoised so violently that my wife flew up out of her sit and the front end dropped to the stops on the frame. I have been MHoming since 1999 and have never experienced this type of bouncing. I was scared and the MH continued to bounce on this bridge for another 6-8 times, although not as violent as the first bounce. We experienced this bouncing/porpoising many other times on our trip, just not quite as violent as described above. This is a major safety issue and it has to do with improper shocks/ no sway bar on the front axle. The chassis is Spartan and I talked to them about the problem but they played dumb, even though I have communicated with many other MH owners who have experienced this same problem with this K3 Spartan Chassis. Those owners have also talked to Spartan and have not gotten any satisfaction.

Additional Notes:

UNKNOWN I was traveling in this new to me 2020 Newmar London Aire on a trip of approx. 2,700 miles. The first issue was coming to a bridge in SC that was maybe 400 feet in length. There were lots of transition strips and dips on the bridge. When I first approached the bridge, my Motorhome bounced/propoised so violently that my wife flew up out of her sit and the front end dropped to the stops on the frame. I have been MHoming since 1999 and have never experienced this type of bouncing. I was scared and the MH continued to bounce on this bridge for another 6-8 times, although not as violent as the first bounce. We experienced this bouncing/porpoising many other times on our trip, just not quite as violent as described above. This is a major safety issue and it has to do with improper shocks/ no sway bar on the front axle. The chassis is Spartan and I talked to them about the problem but they played dumb, even though I have communicated with many other MH owners who have experienced this same problem with this K3 Spartan Chassis. Those owners have also talked to Spartan and have not gotten any satisfaction.

Manufacturer: NEWMAR
Mfg Campaign: 11489985
Notice Date: Oct 19, 2022
Recall Date: Oct 19, 2022
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