NEWMAR LONDON AIRE 2017

Complete listing of complaints and recalls for this vehicle

11
Complaints
15
Recalls

Complaints & Recalls

11 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 20V421000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: Jul 21, 2020
Safety Issue:

Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Non-functioning exterior marker lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20V-404
Notice Date: Sep 11, 2020
Recall Date: Jul 21, 2020
Newmar Corporation
NHTSA Campaign: 19V426000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Jun 7, 2019
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Nonfunctioning lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-852.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 18V-852
Notice Date: Jul 18, 2019
Recall Date: Jun 7, 2019
Newmar Corporation
NHTSA Campaign: 18V505000 SAFETY RECALL
119 Vehicles Affected
Recall Date: Aug 2, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2019 Newmar Ventana LE and Ventana motorhomes, 2018 Mountain Aire and Essex motorhomes, and 2017-2018 London Aire motorhomes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Potential Risk:
If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and authorized Daimler Trucks service centers will inspect the caliper mounting bolts and tighten them to the proper specification, free of charge. The recall began on August 30, 2018. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-353.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 18V-353
Notice Date: Aug 30, 2018
Recall Date: Aug 2, 2018
Newmar Corporation
NHTSA Campaign: 17V830000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 19, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.

Potential Risk:
The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Feb 5, 2018
Recall Date: Dec 19, 2017
Newmar Corporation
NHTSA Campaign: 17V809000 SAFETY RECALL
34.7K Vehicles Affected
Recall Date: Dec 15, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 17E-062
Notice Date: Feb 7, 2018
Recall Date: Dec 15, 2017
Newmar Corporation
NHTSA Campaign: 17V723000 SAFETY RECALL
41 Vehicles Affected
Recall Date: Nov 17, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2015-2018 London Aire motorhomes built on Daimler Trucks (DTNA) chassis. When the high beams are activated, only the high beam bulbs illuminate instead of both the high beam and low beam bulbs as intended.

Potential Risk:
If both the high beam and low beam bulbs do not illuminate, the reduced light output can affect the driver's visibility, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners and DTNA dealers will modify the vehicles so that both beams illuminate when high beams are turned on, free of charge. The recall began on January 16, 2018. Owners may contact Daimler Trucks North America at 1-800-547-0712 or Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Jan 16, 2018
Recall Date: Nov 17, 2017
Newmar Corporation
NHTSA Campaign: 17V195000 SAFETY RECALL
595 Vehicles Affected
Recall Date: Mar 22, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2018 Dutch Star, 2016-2018 Mountain Aire and London Aire, and 2012-2018 Essex and King Aire motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.

Potential Risk:
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Spartan service centers will remove, clean, apply thread locker, reinstall and torqued the ball joints, as necessary, free of charge. The recall began on May 3, 2017. Owners may contact Spartan at 1-800-543-4277 to locate a qualified service center or contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 17004
Notice Date: May 3, 2017
Recall Date: Mar 22, 2017
Newmar Corporation
NHTSA Campaign: 16V810000 SAFETY RECALL
51 Vehicles Affected
Recall Date: Nov 8, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2017 Dutch Star, Mountain Aire, London Aire, Essex, and King Aire motorhomes manufactured May 12, 2016, to September 22, 2016 and built on a Spartan Motors chassis. The throttle circuit wires on the affected vehicles may not have been be twisted to cancel out electromagnetic interference, and as a result, interference may cause the throttle signal to be higher or lower than intended.

Potential Risk:
Unintended deceleration or acceleration can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Spartan dealers will install an overlay harness with twisted wires, free of charge. The recall began on December 1, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan at 1-800-543-4277. Newmar's number for this recall is 16V-776.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 16V-776
Notice Date: Dec 1, 2016
Recall Date: Nov 8, 2016
Newmar Corporation
NHTSA Campaign: 16V768000 SAFETY RECALL
42 Vehicles Affected
Recall Date: Oct 21, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2017 London Aire, Essex, and King Aire motorhomes manufactured December 9, 2015, to September 26, 2016. The hydraulic entry step controller may not be functioning as designed and may allow the steps to retract unexpectedly.

Potential Risk:
The steps can retract without warning, causing someone using the steps to fall, increasing the risk of injury.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect the steps and update the controller software, free of charge. The recall is expected to begin December 19, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Dec 8, 2016
Recall Date: Oct 21, 2016
Newmar Corporation
NHTSA Campaign: 16V715000 SAFETY RECALL
12 Vehicles Affected
Recall Date: Oct 6, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2017 Newmar King Aire, Essex, London Aire, and Mountain Aire motorhomes manufactured May 12, 2016, to August 23, 2016 and built on a Spartan Motors chassis. The affected vehicles have a power steering pump that may have an occasional loss of output power resulting in reduced or intermittent loss of power steering assist.

Potential Risk:
An intermittent loss of power steering assist could increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Spartan Motors dealers will replace the power steering pump, free of charge. The recall began on October 26, 2016. Owners may contact Spartan Motors customer service at 1-800-543-4277 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 16V 676.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 16V 676
Notice Date: Oct 26, 2016
Recall Date: Oct 6, 2016
Newmar Corporation
NHTSA Campaign: 16V512000 SAFETY RECALL
152 Vehicles Affected
Recall Date: Jul 6, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2017 Dutch Star, Mountain Aire, London Aire, Essex, and King Aire motorhomes manufactured December 4, 2015, to July 5, 2016. The affected vehicles have front fascia wood trim that may separate from the slide out and possibly contact the driver or a passenger.

Potential Risk:
If the fascia separates and contacts the driver or a passenger, a loss of vehicle control may result, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will secure the trim with screws, free of charge. The recall began on August 16, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Aug 16, 2016
Recall Date: Jul 6, 2016

Consumer Complaints

11 Complaints
Newmar Corporation
Campaign: 11426283 Other
Jul 24, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Please see attached NH_PDM.pdf

Corrective Action:

Please see attached NH_PDM.pdf

Additional Notes:

Please see attached NH_PDM.pdf

Manufacturer: NEWMAR
Mfg Campaign: 11426283
Notice Date: Jul 24, 2021
Recall Date: Jul 24, 2021
Newmar Corporation
Campaign: 11426283 Other
Jul 24, 2021
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Please see attached NH_PDM.pdf

Corrective Action:

Please see attached NH_PDM.pdf

Additional Notes:

Please see attached NH_PDM.pdf

Manufacturer: NEWMAR
Mfg Campaign: 11426283
Notice Date: Jul 24, 2021
Recall Date: Jul 24, 2021
Newmar Corporation
Campaign: 11422232 Other
Jun 24, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

Please see attached pdf file; TCM_Desc

Corrective Action:

Please see attached pdf file; TCM_Desc

Additional Notes:

Please see attached pdf file; TCM_Desc

Manufacturer: NEWMAR
Mfg Campaign: 11422232
Notice Date: Jun 24, 2021
Recall Date: Jun 24, 2021
Newmar Corporation
Campaign: 11422232 Other
Jun 24, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Please see attached pdf file; TCM_Desc

Corrective Action:

Please see attached pdf file; TCM_Desc

Additional Notes:

Please see attached pdf file; TCM_Desc

Manufacturer: NEWMAR
Mfg Campaign: 11422232
Notice Date: Jun 24, 2021
Recall Date: Jun 24, 2021
Newmar Corporation
Campaign: 11422232 Other
Jun 24, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Please see attached pdf file; TCM_Desc

Corrective Action:

Please see attached pdf file; TCM_Desc

Additional Notes:

Please see attached pdf file; TCM_Desc

Manufacturer: NEWMAR
Mfg Campaign: 11422232
Notice Date: Jun 24, 2021
Recall Date: Jun 24, 2021
Newmar Corporation
Campaign: 11366762 Other
Oct 27, 2020
Defect Description:

SUSPENSION

Potential Consequences:

PASSIVE STEER TAG AXLE UPPER RIGHT HAND FASTENER FAILURE. PLEASE SEE ATTACHED NHTSA

Corrective Action:

PASSIVE STEER TAG AXLE UPPER RIGHT HAND FASTENER FAILURE. PLEASE SEE ATTACHED NHTSA

Additional Notes:

PASSIVE STEER TAG AXLE UPPER RIGHT HAND FASTENER FAILURE. PLEASE SEE ATTACHED NHTSA

Manufacturer: NEWMAR
Mfg Campaign: 11366762
Notice Date: Oct 27, 2020
Recall Date: Oct 27, 2020
Newmar Corporation
Campaign: 11366762 Other
Oct 27, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

PASSIVE STEER TAG AXLE UPPER RIGHT HAND FASTENER FAILURE. PLEASE SEE ATTACHED NHTSA

Corrective Action:

PASSIVE STEER TAG AXLE UPPER RIGHT HAND FASTENER FAILURE. PLEASE SEE ATTACHED NHTSA

Additional Notes:

PASSIVE STEER TAG AXLE UPPER RIGHT HAND FASTENER FAILURE. PLEASE SEE ATTACHED NHTSA

Manufacturer: NEWMAR
Mfg Campaign: 11366762
Notice Date: Oct 27, 2020
Recall Date: Oct 27, 2020
Newmar Corporation
Campaign: 11349065 Other
Aug 13, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

IN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS.

Corrective Action:

IN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS.

Additional Notes:

IN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS.

Manufacturer: NEWMAR
Mfg Campaign: 11349065
Notice Date: Aug 13, 2020
Recall Date: Aug 13, 2020
Newmar Corporation
Campaign: 11349065 Other
Aug 13, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

IN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS.

Corrective Action:

IN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS.

Additional Notes:

IN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS.

Manufacturer: NEWMAR
Mfg Campaign: 11349065
Notice Date: Aug 13, 2020
Recall Date: Aug 13, 2020
Newmar Corporation
Campaign: 11349065 Other
Aug 13, 2020
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

IN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS.

Corrective Action:

IN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS.

Additional Notes:

IN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS.

Manufacturer: NEWMAR
Mfg Campaign: 11349065
Notice Date: Aug 13, 2020
Recall Date: Aug 13, 2020
Newmar Corporation
Campaign: 11005981 Other
Jul 17, 2017
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THIS MODEL IS BUILT ON A FREIGHTLINER PASSIVE STEER CHASSIS. FREIGHTLINER (FCCC) HAS HAD A PROBLEM WITH THEIR PRODUCTION MOUNTING THE TAG AXLE OFF CENTER WITH POOR ALIGNMENT FOR THE TAG AND/OR STEER AXLES. THIS PROBLEM WAS KNOWN BY FCCC SINCE ITS EARLY PRODUCTION(4/1/2015). A REPORT BY FCCC ENGINEER, ERIC PANCEROFF, WAS PUBLISHED ON NEWMAR CORPS WARRANTY SITE. I HAD WRITTEN A LETTER TO FCCC AND DAIMLER TRUCKING (DTNA), THE PARENT COMPANY FOR FCCC, RAISING CONCERN OVER THE CONTINUED PRODUCTION OF THIS DEFECTIVE CHASSIS. SINCE MY LETTER, FCCC HAS REMOVED THEIR OWN ENGINEER'S REPORT AND IS NOT MAKING ANY EFFORT TO ADVISE THEIR CUSTOMER OF THIS VERY POTENTIALLY SERIOUS DEFECT. THERE ARE MANY OTHERS WHO HAVE THIS PROBLEM AND ARE NOT AWARE. THE POOR ALIGNMENT WILL CAUSE TIRE WEAR AND EVENTUALLY TIRE BLOWOUTS. JUST TODAY, I DISCOVERED THE SIDE WALL ON THE LEFT FRONT OF MY UNIT IS STARTING TO SEPARATE FROM THE TIRE SURFACE. THIS IS AFTER SIX ATTEMPTS ON ALIGNMENT AND 8 TIRES REPLACED SOFAR. ON A 45 FT LONG RV WITH MORE THAN 40,000 POUND WEIGHT, A TIRE FAILURE CAN POTENTIALLY CAUSE A SERIOUS ACCIDENT. THIS IS A SERIOUS TIME BOMB FOR MANY RV OWNERS WHO UNKNOWINGLY DRIVING THEIR UNITS WITH THIS POTENTIAL DEFECT. THIS FCCC ATTEMPT TO HIDE THE PROBLEM CAN POTENTIALLY CAUSE SERIOUS HARM TO INNOCENT PEOPLE WHO MAY END UP IN A SERIOUS ACCIDENT DUE TO NEGLIGENCE ON PART OF FCCC AND DTNA.

Corrective Action:

THIS MODEL IS BUILT ON A FREIGHTLINER PASSIVE STEER CHASSIS. FREIGHTLINER (FCCC) HAS HAD A PROBLEM WITH THEIR PRODUCTION MOUNTING THE TAG AXLE OFF CENTER WITH POOR ALIGNMENT FOR THE TAG AND/OR STEER AXLES. THIS PROBLEM WAS KNOWN BY FCCC SINCE ITS EARLY PRODUCTION(4/1/2015). A REPORT BY FCCC ENGINEER, ERIC PANCEROFF, WAS PUBLISHED ON NEWMAR CORPS WARRANTY SITE. I HAD WRITTEN A LETTER TO FCCC AND DAIMLER TRUCKING (DTNA), THE PARENT COMPANY FOR FCCC, RAISING CONCERN OVER THE CONTINUED PRODUCTION OF THIS DEFECTIVE CHASSIS. SINCE MY LETTER, FCCC HAS REMOVED THEIR OWN ENGINEER'S REPORT AND IS NOT MAKING ANY EFFORT TO ADVISE THEIR CUSTOMER OF THIS VERY POTENTIALLY SERIOUS DEFECT. THERE ARE MANY OTHERS WHO HAVE THIS PROBLEM AND ARE NOT AWARE. THE POOR ALIGNMENT WILL CAUSE TIRE WEAR AND EVENTUALLY TIRE BLOWOUTS. JUST TODAY, I DISCOVERED THE SIDE WALL ON THE LEFT FRONT OF MY UNIT IS STARTING TO SEPARATE FROM THE TIRE SURFACE. THIS IS AFTER SIX ATTEMPTS ON ALIGNMENT AND 8 TIRES REPLACED SOFAR. ON A 45 FT LONG RV WITH MORE THAN 40,000 POUND WEIGHT, A TIRE FAILURE CAN POTENTIALLY CAUSE A SERIOUS ACCIDENT. THIS IS A SERIOUS TIME BOMB FOR MANY RV OWNERS WHO UNKNOWINGLY DRIVING THEIR UNITS WITH THIS POTENTIAL DEFECT. THIS FCCC ATTEMPT TO HIDE THE PROBLEM CAN POTENTIALLY CAUSE SERIOUS HARM TO INNOCENT PEOPLE WHO MAY END UP IN A SERIOUS ACCIDENT DUE TO NEGLIGENCE ON PART OF FCCC AND DTNA.

Additional Notes:

THIS MODEL IS BUILT ON A FREIGHTLINER PASSIVE STEER CHASSIS. FREIGHTLINER (FCCC) HAS HAD A PROBLEM WITH THEIR PRODUCTION MOUNTING THE TAG AXLE OFF CENTER WITH POOR ALIGNMENT FOR THE TAG AND/OR STEER AXLES. THIS PROBLEM WAS KNOWN BY FCCC SINCE ITS EARLY PRODUCTION(4/1/2015). A REPORT BY FCCC ENGINEER, ERIC PANCEROFF, WAS PUBLISHED ON NEWMAR CORPS WARRANTY SITE. I HAD WRITTEN A LETTER TO FCCC AND DAIMLER TRUCKING (DTNA), THE PARENT COMPANY FOR FCCC, RAISING CONCERN OVER THE CONTINUED PRODUCTION OF THIS DEFECTIVE CHASSIS. SINCE MY LETTER, FCCC HAS REMOVED THEIR OWN ENGINEER'S REPORT AND IS NOT MAKING ANY EFFORT TO ADVISE THEIR CUSTOMER OF THIS VERY POTENTIALLY SERIOUS DEFECT. THERE ARE MANY OTHERS WHO HAVE THIS PROBLEM AND ARE NOT AWARE. THE POOR ALIGNMENT WILL CAUSE TIRE WEAR AND EVENTUALLY TIRE BLOWOUTS. JUST TODAY, I DISCOVERED THE SIDE WALL ON THE LEFT FRONT OF MY UNIT IS STARTING TO SEPARATE FROM THE TIRE SURFACE. THIS IS AFTER SIX ATTEMPTS ON ALIGNMENT AND 8 TIRES REPLACED SOFAR. ON A 45 FT LONG RV WITH MORE THAN 40,000 POUND WEIGHT, A TIRE FAILURE CAN POTENTIALLY CAUSE A SERIOUS ACCIDENT. THIS IS A SERIOUS TIME BOMB FOR MANY RV OWNERS WHO UNKNOWINGLY DRIVING THEIR UNITS WITH THIS POTENTIAL DEFECT. THIS FCCC ATTEMPT TO HIDE THE PROBLEM CAN POTENTIALLY CAUSE SERIOUS HARM TO INNOCENT PEOPLE WHO MAY END UP IN A SERIOUS ACCIDENT DUE TO NEGLIGENCE ON PART OF FCCC AND DTNA.

Manufacturer: NEWMAR
Mfg Campaign: 11005981
Notice Date: Jul 17, 2017
Recall Date: Jul 17, 2017

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