Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2023-2024 London Aire, Essex, and 2016-2024 King Aire motorhomes. The baggage door skins may come loose and separate from the door frame.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 619 RSB
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2020 Mountain Aire, Essex, and King Aire motorhomes. The bedroom fascia header may fall unexpectedly onto the bed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 20, 2019
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 29, 2019
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 6, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, King Aire, London Aire, Mountain Aire, Bay Star Sport, Canyon Star, Dutch Star, Essex, New Aire, Ventana LE, and Ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 28, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Mountain Aire, London Aire, Essex, and King Aire motorhomes. These vehicles are equipped with windshield wipers that may have an incorrect bend, possibly preventing the wiper arms from properly contacting the windshield. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 8, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, Bay Star Sport, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire, Mountain Aire, London Aire, Essex, and King Aire motorhomes. The electrical connections in the breaker box may not be properly tightened, possibly causing the connections to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 13, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17E-062
Recall Date: Dec 15, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018 London Aire, King Aire, and Essex motorhomes built on Spartan Motors chassis and equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17015
Recall Date: Jun 29, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2017-2018 Dutch Star, 2016-2018 Mountain Aire and London Aire, and 2012-2018 Essex and King Aire motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17004
Recall Date: Mar 22, 2017
Consumer Complaints
1 ComplaintNewmar Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I OWN A 2018 NEWMAR KING AIRE MOTOR HOME. I HAD A GEN 5 DIESEL EXHAUST FLUID (DEF) SENSOR FAIL AT 10,000 MILES. I WAS ONE OF THE LUCKY ONES IN THAT WHEN THE DASH LIT UP WITH WARNINGS I WAS ABLE TO DRIVE IT HOME BEFORE IT WENT INTO DERATE. I WAS LESS THAN 200 MILES AWAY AT THE TIME. THERE ARE MANY LINKS ON WWW.IRV2.COM ABOUT THIS ISSUE WITH MANY OTHER MOTOR HOME OWNERS. SOME VERY SCARY PUTTING LIVES AT RISK. THE DERATE LIMP MODE OF BEING ABLE TO GO 5MPH JUST DOES NOT SUFFICE. THERE IS NOTHING ON THE WARNINGS THAT TELL YOU HOW MANY MILES YOU CAN DRIVE BEFORE DERATE. THERE IS NO 'RESET BUTTON' TO GET YOU EITHER HOME OR TO A SERVICE CENTER. (SUGGESTION, SINCE THIS IS AN EPA MANDATE, COULDN'T THE EPA LET THE MANUFACTURERS HAVE A RESET BUTTON TO GET TO A SERVICE CENTER? IT WOULD REQUIRE A CALL TO THE EPA, MUST BE MANNED 24 HRS A DAY, SO THAT THEY CAN KEEP TRACK SO PEOPLE DON'T ABUSE.) I AM ALL FOR REDUCING EMISSIONS ON DIESEL ENGINES, BUT I AM NOT FOR PUTTING MY LIFE AT RISK TO ACHIEVE THIS. THAT IS WHAT IS HAPPENING TODAY. LIVES ARE BEING PUT AT RISK. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I OWN A 2018 NEWMAR KING AIRE MOTOR HOME. I HAD A GEN 5 DIESEL EXHAUST FLUID (DEF) SENSOR FAIL AT 10,000 MILES. I WAS ONE OF THE LUCKY ONES IN THAT WHEN THE DASH LIT UP WITH WARNINGS I WAS ABLE TO DRIVE IT HOME BEFORE IT WENT INTO DERATE. I WAS LESS THAN 200 MILES AWAY AT THE TIME. THERE ARE MANY LINKS ON WWW.IRV2.COM ABOUT THIS ISSUE WITH MANY OTHER MOTOR HOME OWNERS. SOME VERY SCARY PUTTING LIVES AT RISK. THE DERATE LIMP MODE OF BEING ABLE TO GO 5MPH JUST DOES NOT SUFFICE. THERE IS NOTHING ON THE WARNINGS THAT TELL YOU HOW MANY MILES YOU CAN DRIVE BEFORE DERATE. THERE IS NO 'RESET BUTTON' TO GET YOU EITHER HOME OR TO A SERVICE CENTER. (SUGGESTION, SINCE THIS IS AN EPA MANDATE, COULDN'T THE EPA LET THE MANUFACTURERS HAVE A RESET BUTTON TO GET TO A SERVICE CENTER? IT WOULD REQUIRE A CALL TO THE EPA, MUST BE MANNED 24 HRS A DAY, SO THAT THEY CAN KEEP TRACK SO PEOPLE DON'T ABUSE.) I AM ALL FOR REDUCING EMISSIONS ON DIESEL ENGINES, BUT I AM NOT FOR PUTTING MY LIFE AT RISK TO ACHIEVE THIS. THAT IS WHAT IS HAPPENING TODAY. LIVES ARE BEING PUT AT RISK. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I OWN A 2018 NEWMAR KING AIRE MOTOR HOME. I HAD A GEN 5 DIESEL EXHAUST FLUID (DEF) SENSOR FAIL AT 10,000 MILES. I WAS ONE OF THE LUCKY ONES IN THAT WHEN THE DASH LIT UP WITH WARNINGS I WAS ABLE TO DRIVE IT HOME BEFORE IT WENT INTO DERATE. I WAS LESS THAN 200 MILES AWAY AT THE TIME. THERE ARE MANY LINKS ON WWW.IRV2.COM ABOUT THIS ISSUE WITH MANY OTHER MOTOR HOME OWNERS. SOME VERY SCARY PUTTING LIVES AT RISK. THE DERATE LIMP MODE OF BEING ABLE TO GO 5MPH JUST DOES NOT SUFFICE. THERE IS NOTHING ON THE WARNINGS THAT TELL YOU HOW MANY MILES YOU CAN DRIVE BEFORE DERATE. THERE IS NO 'RESET BUTTON' TO GET YOU EITHER HOME OR TO A SERVICE CENTER. (SUGGESTION, SINCE THIS IS AN EPA MANDATE, COULDN'T THE EPA LET THE MANUFACTURERS HAVE A RESET BUTTON TO GET TO A SERVICE CENTER? IT WOULD REQUIRE A CALL TO THE EPA, MUST BE MANNED 24 HRS A DAY, SO THAT THEY CAN KEEP TRACK SO PEOPLE DON'T ABUSE.) I AM ALL FOR REDUCING EMISSIONS ON DIESEL ENGINES, BUT I AM NOT FOR PUTTING MY LIFE AT RISK TO ACHIEVE THIS. THAT IS WHAT IS HAPPENING TODAY. LIVES ARE BEING PUT AT RISK. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11384504
Recall Date: Dec 22, 2020
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