Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 11, 2022
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21V-589
Recall Date: Sep 9, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21E 047
Recall Date: Jul 27, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Cummins 21E-032
Recall Date: Jul 2, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Cummins 21E-032
Recall Date: May 20, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2020-2022 Dutch Star, King Aire, Essex, London Aire, and Mountain Aire motorhomes. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21V 041
Recall Date: Feb 18, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and 2017-2021 Dutch Star motorhomes. The brake light switch may chafe against the windshield wiper mechanism, which could damage the brake light switch or it's wiring, and cause the brake lights to not illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 17, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20E 071
Recall Date: Nov 20, 2020
Newmar Corporation
Safety Issue:
Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20V-404
Recall Date: Jul 21, 2020
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019 Essex, King Aire, London Aire, Mountain Aire, and 2020 Dutch Star motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may lead to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19012
Recall Date: May 20, 2019
Consumer Complaints
6 ComplaintsNewmar Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Passenger entry door seal has failed and window is fogged making lane changing or viewing very difficult and unsafe. I have tried to contact Newmar and their reply was giving me a statement that my coach is out of warranty and I need to contact a 3rd party vendor for replacement at my cost. I would think a window separation would be a concern for Newmar Corp. I have read many other complaints from Newmar owners.
Corrective Action:
Passenger entry door seal has failed and window is fogged making lane changing or viewing very difficult and unsafe. I have tried to contact Newmar and their reply was giving me a statement that my coach is out of warranty and I need to contact a 3rd party vendor for replacement at my cost. I would think a window separation would be a concern for Newmar Corp. I have read many other complaints from Newmar owners.
Additional Notes:
Passenger entry door seal has failed and window is fogged making lane changing or viewing very difficult and unsafe. I have tried to contact Newmar and their reply was giving me a statement that my coach is out of warranty and I need to contact a 3rd party vendor for replacement at my cost. I would think a window separation would be a concern for Newmar Corp. I have read many other complaints from Newmar owners.
Mfg Campaign: 11636178
Recall Date: Jan 15, 2025
Newmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.
Corrective Action:
The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.
Additional Notes:
The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.
Mfg Campaign: 11615680
Recall Date: Sep 20, 2024
Newmar Corporation
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.
Corrective Action:
The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.
Additional Notes:
The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.
Mfg Campaign: 11615680
Recall Date: Sep 20, 2024
Newmar Corporation
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.
Corrective Action:
I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.
Additional Notes:
I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.
Mfg Campaign: 11387122
Recall Date: Jan 8, 2021
Newmar Corporation
Defect Description:
ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS
Potential Consequences:
I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.
Corrective Action:
I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.
Additional Notes:
I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.
Mfg Campaign: 11387122
Recall Date: Jan 8, 2021
Newmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FACTORY INSTALLED TIRE PRESSURE MONITORING SYSTEM GIVES FALSE PRESSURE AND TEMPERATURE READINGS WHILE DRIVING. THIS IS A SAFETY CONCERN WHILE DRIVING.*DT*JB
Corrective Action:
FACTORY INSTALLED TIRE PRESSURE MONITORING SYSTEM GIVES FALSE PRESSURE AND TEMPERATURE READINGS WHILE DRIVING. THIS IS A SAFETY CONCERN WHILE DRIVING.*DT*JB
Additional Notes:
FACTORY INSTALLED TIRE PRESSURE MONITORING SYSTEM GIVES FALSE PRESSURE AND TEMPERATURE READINGS WHILE DRIVING. THIS IS A SAFETY CONCERN WHILE DRIVING.*DT*JB
Mfg Campaign: 11338543
Recall Date: Jul 10, 2020
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