NEWMAR DUTCH STAR 2020

Complete listing of complaints and recalls for this vehicle

6
Complaints
15
Recalls

Complaints & Recalls

6 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 22V234000 SAFETY RECALL
5K Vehicles Affected
Recall Date: Apr 11, 2022
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.

Potential Risk:
A short circuit increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Jun 10, 2022
Recall Date: Apr 11, 2022
Newmar Corporation
NHTSA Campaign: 21V700000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Sep 9, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.

Potential Risk:
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21V-589
Notice Date: Nov 8, 2021
Recall Date: Sep 9, 2021
Newmar Corporation
NHTSA Campaign: 21V571000 SAFETY RECALL
4.1K Vehicles Affected
Recall Date: Jul 27, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.

Potential Risk:
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21E 047
Notice Date: Sep 10, 2021
Recall Date: Jul 27, 2021
Newmar Corporation
NHTSA Campaign: 21V506000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Jul 2, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: Cummins 21E-032
Notice Date: Aug 24, 2021
Recall Date: Jul 2, 2021
Newmar Corporation
NHTSA Campaign: 21V372000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: May 20, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is Cummins 21E-032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: Cummins 21E-032
Notice Date: Aug 30, 2021
Recall Date: May 20, 2021
Newmar Corporation
NHTSA Campaign: 21V088000 SAFETY RECALL
253 Vehicles Affected
Recall Date: Feb 18, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2020-2022 Dutch Star, King Aire, Essex, London Aire, and Mountain Aire motorhomes. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.

Potential Risk:
Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.
FREE Recall Solution:
On behalf of Newmar, Shyft Group Inc. will coordinate the recall repair and notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. The recall is expected to began April 19, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21V 041.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21V 041
Notice Date: Apr 16, 2021
Recall Date: Feb 18, 2021
Newmar Corporation
NHTSA Campaign: 21V082000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Feb 17, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and 2017-2021 Dutch Star motorhomes. The brake light switch may chafe against the windshield wiper mechanism, which could damage the brake light switch or it's wiring, and cause the brake lights to not illuminate.

Potential Risk:
If the brake lights do not illuminate, other motorists will be unaware of the driver's intention, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect the brake light switch and replace it as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Apr 12, 2021
Recall Date: Feb 17, 2021
Newmar Corporation
NHTSA Campaign: 20V719000 SAFETY RECALL
710 Vehicles Affected
Recall Date: Nov 20, 2020
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20E 071.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20E 071
Notice Date: Jan 18, 2021
Recall Date: Nov 20, 2020
Newmar Corporation
NHTSA Campaign: 20V421000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: Jul 21, 2020
Safety Issue:

Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Non-functioning exterior marker lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20V-404
Notice Date: Sep 11, 2020
Recall Date: Jul 21, 2020
Newmar Corporation
NHTSA Campaign: 19V381000 SAFETY RECALL
40 Vehicles Affected
Recall Date: May 20, 2019
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019 Essex, King Aire, London Aire, Mountain Aire, and 2020 Dutch Star motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may lead to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Potential Risk:
An increase in stopping distance without warning increases the risk of crash.
FREE Recall Solution:
Newmar will notify owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The recall began June 20, 2019. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-5008. Newmar's number for this recall is 19012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 19012
Notice Date: Jun 20, 2019
Recall Date: May 20, 2019

Consumer Complaints

6 Complaints
Newmar Corporation
Campaign: 11636178 Other
Jan 15, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Passenger entry door seal has failed and window is fogged making lane changing or viewing very difficult and unsafe. I have tried to contact Newmar and their reply was giving me a statement that my coach is out of warranty and I need to contact a 3rd party vendor for replacement at my cost. I would think a window separation would be a concern for Newmar Corp. I have read many other complaints from Newmar owners.

Corrective Action:

Passenger entry door seal has failed and window is fogged making lane changing or viewing very difficult and unsafe. I have tried to contact Newmar and their reply was giving me a statement that my coach is out of warranty and I need to contact a 3rd party vendor for replacement at my cost. I would think a window separation would be a concern for Newmar Corp. I have read many other complaints from Newmar owners.

Additional Notes:

Passenger entry door seal has failed and window is fogged making lane changing or viewing very difficult and unsafe. I have tried to contact Newmar and their reply was giving me a statement that my coach is out of warranty and I need to contact a 3rd party vendor for replacement at my cost. I would think a window separation would be a concern for Newmar Corp. I have read many other complaints from Newmar owners.

Manufacturer: NEWMAR
Mfg Campaign: 11636178
Notice Date: Jan 15, 2025
Recall Date: Jan 15, 2025
Newmar Corporation
Campaign: 11615680 Other
Sep 20, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.

Corrective Action:

The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.

Additional Notes:

The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.

Manufacturer: NEWMAR
Mfg Campaign: 11615680
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
Newmar Corporation
Campaign: 11615680 Other
Sep 20, 2024
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.

Corrective Action:

The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.

Additional Notes:

The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.

Manufacturer: NEWMAR
Mfg Campaign: 11615680
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
Newmar Corporation
Campaign: 11387122 Other
Jan 8, 2021
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.

Corrective Action:

I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.

Additional Notes:

I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.

Manufacturer: NEWMAR
Mfg Campaign: 11387122
Notice Date: Jan 8, 2021
Recall Date: Jan 8, 2021
Newmar Corporation
Campaign: 11387122 Other
Jan 8, 2021
Defect Description:

ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS

Potential Consequences:

I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.

Corrective Action:

I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.

Additional Notes:

I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.

Manufacturer: NEWMAR
Mfg Campaign: 11387122
Notice Date: Jan 8, 2021
Recall Date: Jan 8, 2021
Newmar Corporation
Campaign: 11338543 Other
Jul 10, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

FACTORY INSTALLED TIRE PRESSURE MONITORING SYSTEM GIVES FALSE PRESSURE AND TEMPERATURE READINGS WHILE DRIVING. THIS IS A SAFETY CONCERN WHILE DRIVING.*DT*JB

Corrective Action:

FACTORY INSTALLED TIRE PRESSURE MONITORING SYSTEM GIVES FALSE PRESSURE AND TEMPERATURE READINGS WHILE DRIVING. THIS IS A SAFETY CONCERN WHILE DRIVING.*DT*JB

Additional Notes:

FACTORY INSTALLED TIRE PRESSURE MONITORING SYSTEM GIVES FALSE PRESSURE AND TEMPERATURE READINGS WHILE DRIVING. THIS IS A SAFETY CONCERN WHILE DRIVING.*DT*JB

Manufacturer: NEWMAR
Mfg Campaign: 11338543
Notice Date: Jul 10, 2020
Recall Date: Jul 10, 2020

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