Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21E 047
Recall Date: Jul 27, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Cummins 21E-032
Recall Date: Jul 2, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Cummins 21E-032
Recall Date: May 20, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and 2017-2021 Dutch Star motorhomes. The brake light switch may chafe against the windshield wiper mechanism, which could damage the brake light switch or it's wiring, and cause the brake lights to not illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 17, 2021
Newmar Corporation
Safety Issue:
Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20V-404
Recall Date: Jul 21, 2020
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18V-852
Recall Date: Jun 7, 2019
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 29, 2019
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 6, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, King Aire, London Aire, Mountain Aire, Bay Star Sport, Canyon Star, Dutch Star, Essex, New Aire, Ventana LE, and Ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 28, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, Bay Star Sport, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire, Mountain Aire, London Aire, Essex, and King Aire motorhomes. The electrical connections in the breaker box may not be properly tightened, possibly causing the connections to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 13, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2017-2018 Ventana, Ventana LE and Dutchstar motorhomes built on a Freightliner chassis. The low beam headlights do not also illuminate as intended when the high beam headlights are activated, reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 19, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17E-062
Recall Date: Dec 15, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2014-2018 Newmar Dutch Star and 2015-2017 Newmar Ventana motorhomes. In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the ON position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 30, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2017-2018 Dutch Star, 2016-2018 Mountain Aire and London Aire, and 2012-2018 Essex and King Aire motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17004
Recall Date: Mar 22, 2017
Consumer Complaints
19 ComplaintsNewmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Window Adhesive Failure Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury. NHTSA Campaign Number: 21V571000 Manufacturer Newmar Corporation Components EQUIPMENT, STRUCTURE Had to purchase 4 windows from Newmar For the window failures in NHTSA Campaign Number: 21V571000. Newmar denied the recall claim. This problem goes well beyond 2108 models all the way to 2016 models. Newmar is just trying to mitigate their costs by lying and denying claims. Remedy: I want reimbursement for the cost of the 4 replacement windows.
Corrective Action:
Window Adhesive Failure Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury. NHTSA Campaign Number: 21V571000 Manufacturer Newmar Corporation Components EQUIPMENT, STRUCTURE Had to purchase 4 windows from Newmar For the window failures in NHTSA Campaign Number: 21V571000. Newmar denied the recall claim. This problem goes well beyond 2108 models all the way to 2016 models. Newmar is just trying to mitigate their costs by lying and denying claims. Remedy: I want reimbursement for the cost of the 4 replacement windows.
Additional Notes:
Window Adhesive Failure Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury. NHTSA Campaign Number: 21V571000 Manufacturer Newmar Corporation Components EQUIPMENT, STRUCTURE Had to purchase 4 windows from Newmar For the window failures in NHTSA Campaign Number: 21V571000. Newmar denied the recall claim. This problem goes well beyond 2108 models all the way to 2016 models. Newmar is just trying to mitigate their costs by lying and denying claims. Remedy: I want reimbursement for the cost of the 4 replacement windows.
Mfg Campaign: 11593980
Recall Date: Jun 12, 2024
Newmar Corporation
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
I used the Hydralift to carry my wife’s motorcycle, a 2018 Indian Chieftain. When you mount a Hydra lift on the back of an RV you no longer have access to the receiver hitch that came with the RV. Because of that Hydralift adds a receiver hitch to the lift so that you can flat tow a vehicle behind the RV. There is a plate on the receiver hitch that states it is rated to tow 8000 lbs. I was towing a 2018 Ram 1500 pickup. In the bed I had an Amerideck lift and on the lift was my motorcycle, a 2020 Indian Challenger. The total weight of the pickup, lift and motorcycle was approximately 6500 lbs., well within the tow rating the manufacturer claimed for the hitch. While on a cross country trip I had traveled approximately 2500 miles without incident. I then encountered a severe dip in the road on interstate 76 just S/W of Denver, Colorado. This dip caused the motorcycle on the Hydralift to shake loose even though it was in a wheel chock and was held in place by 3 ratchet straps. The motorcycle was suspended from the Hydralift onto the Blue Ox towing system I was using to flat tow the pickup. Since the straps were still attached, most of the motorcycles weight was born by the straps and a much smaller amount of weight was on the Blue Ox system. Along with 2 DOT Road Rangers and a passerby we managed to get the bike back into position. A visual inspection by myself and the 2 DOT employees showed no visible damage to the Blue Ox system or the receiver hitch. 2 days later we were traveling along Interstate 70 W/B. I pulled off the highway in Parachute, Colorado. When I turned right at the top of the exit the receiver hitch snapped and the pickup/ motorcycle took off on its own. It crossed a lane of traffic and went down an embankment. It travelled approx. 100 yds across a field and came to a stop against an embankment. I had the safety cables and emergency braking lanyard attached but they didn’t work because of where the manufacturer placed the attachment points.
Corrective Action:
I used the Hydralift to carry my wife’s motorcycle, a 2018 Indian Chieftain. When you mount a Hydra lift on the back of an RV you no longer have access to the receiver hitch that came with the RV. Because of that Hydralift adds a receiver hitch to the lift so that you can flat tow a vehicle behind the RV. There is a plate on the receiver hitch that states it is rated to tow 8000 lbs. I was towing a 2018 Ram 1500 pickup. In the bed I had an Amerideck lift and on the lift was my motorcycle, a 2020 Indian Challenger. The total weight of the pickup, lift and motorcycle was approximately 6500 lbs., well within the tow rating the manufacturer claimed for the hitch. While on a cross country trip I had traveled approximately 2500 miles without incident. I then encountered a severe dip in the road on interstate 76 just S/W of Denver, Colorado. This dip caused the motorcycle on the Hydralift to shake loose even though it was in a wheel chock and was held in place by 3 ratchet straps. The motorcycle was suspended from the Hydralift onto the Blue Ox towing system I was using to flat tow the pickup. Since the straps were still attached, most of the motorcycles weight was born by the straps and a much smaller amount of weight was on the Blue Ox system. Along with 2 DOT Road Rangers and a passerby we managed to get the bike back into position. A visual inspection by myself and the 2 DOT employees showed no visible damage to the Blue Ox system or the receiver hitch. 2 days later we were traveling along Interstate 70 W/B. I pulled off the highway in Parachute, Colorado. When I turned right at the top of the exit the receiver hitch snapped and the pickup/ motorcycle took off on its own. It crossed a lane of traffic and went down an embankment. It travelled approx. 100 yds across a field and came to a stop against an embankment. I had the safety cables and emergency braking lanyard attached but they didn’t work because of where the manufacturer placed the attachment points.
Additional Notes:
I used the Hydralift to carry my wife’s motorcycle, a 2018 Indian Chieftain. When you mount a Hydra lift on the back of an RV you no longer have access to the receiver hitch that came with the RV. Because of that Hydralift adds a receiver hitch to the lift so that you can flat tow a vehicle behind the RV. There is a plate on the receiver hitch that states it is rated to tow 8000 lbs. I was towing a 2018 Ram 1500 pickup. In the bed I had an Amerideck lift and on the lift was my motorcycle, a 2020 Indian Challenger. The total weight of the pickup, lift and motorcycle was approximately 6500 lbs., well within the tow rating the manufacturer claimed for the hitch. While on a cross country trip I had traveled approximately 2500 miles without incident. I then encountered a severe dip in the road on interstate 76 just S/W of Denver, Colorado. This dip caused the motorcycle on the Hydralift to shake loose even though it was in a wheel chock and was held in place by 3 ratchet straps. The motorcycle was suspended from the Hydralift onto the Blue Ox towing system I was using to flat tow the pickup. Since the straps were still attached, most of the motorcycles weight was born by the straps and a much smaller amount of weight was on the Blue Ox system. Along with 2 DOT Road Rangers and a passerby we managed to get the bike back into position. A visual inspection by myself and the 2 DOT employees showed no visible damage to the Blue Ox system or the receiver hitch. 2 days later we were traveling along Interstate 70 W/B. I pulled off the highway in Parachute, Colorado. When I turned right at the top of the exit the receiver hitch snapped and the pickup/ motorcycle took off on its own. It crossed a lane of traffic and went down an embankment. It travelled approx. 100 yds across a field and came to a stop against an embankment. I had the safety cables and emergency braking lanyard attached but they didn’t work because of where the manufacturer placed the attachment points.
Mfg Campaign: 11523668
Recall Date: May 24, 2023
Newmar Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The driver's side window is a dual pane window. The glass has lost its seal letting moisture in between the panes causing a drivers visibility issue. Driver is unable to see in the rear mirror or to the left side of the vehicle. Vehicle manufacturer claims vehicle is out of warranty and denied any remedy.
Corrective Action:
The driver's side window is a dual pane window. The glass has lost its seal letting moisture in between the panes causing a drivers visibility issue. Driver is unable to see in the rear mirror or to the left side of the vehicle. Vehicle manufacturer claims vehicle is out of warranty and denied any remedy.
Additional Notes:
The driver's side window is a dual pane window. The glass has lost its seal letting moisture in between the panes causing a drivers visibility issue. Driver is unable to see in the rear mirror or to the left side of the vehicle. Vehicle manufacturer claims vehicle is out of warranty and denied any remedy.
Mfg Campaign: 11487343
Recall Date: Sep 30, 2022
Newmar Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver's side window is a dual pane window. The glass has lost its seal letting moisture in between the panes causing a drivers visibility issue. Driver is unable to see in the rear mirror or to the left side of the vehicle. Vehicle manufacturer claims vehicle is out of warranty and denied any remedy.
Corrective Action:
The driver's side window is a dual pane window. The glass has lost its seal letting moisture in between the panes causing a drivers visibility issue. Driver is unable to see in the rear mirror or to the left side of the vehicle. Vehicle manufacturer claims vehicle is out of warranty and denied any remedy.
Additional Notes:
The driver's side window is a dual pane window. The glass has lost its seal letting moisture in between the panes causing a drivers visibility issue. Driver is unable to see in the rear mirror or to the left side of the vehicle. Vehicle manufacturer claims vehicle is out of warranty and denied any remedy.
Mfg Campaign: 11487343
Recall Date: Sep 30, 2022
Newmar Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Entry door unlatches and allows door to open at highway speed, unless secondary deadbolt lock is manually latched. This occurred twice on my recent trip. Manufacturer has worked/examined this issue on 2 previous occasions. Standard door latch does not secure door as designed.
Corrective Action:
Entry door unlatches and allows door to open at highway speed, unless secondary deadbolt lock is manually latched. This occurred twice on my recent trip. Manufacturer has worked/examined this issue on 2 previous occasions. Standard door latch does not secure door as designed.
Additional Notes:
Entry door unlatches and allows door to open at highway speed, unless secondary deadbolt lock is manually latched. This occurred twice on my recent trip. Manufacturer has worked/examined this issue on 2 previous occasions. Standard door latch does not secure door as designed.
Mfg Campaign: 11480424
Recall Date: Aug 21, 2022
Newmar Corporation
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
Blowout and tire separation, Drivers front, traveling N on I-25 mile marker 7, south of Trinidad Co. Using Tire Patrol sensors on all motorhome tires and tow vehicle. After replacing tire and rim and on our way back home I noticed a low tire pressure on the right front tire. On inspecting the sensor I noticed a partial separation of the sensor which presumably allowed the tire to partially deflate. I re-inflated the tire and replaced the sensor with one from the rear tag tire so we could monitor the pressure and complete the trip. The morning after returning home I found the right front tire completely flat and the sensor had separated and was found beside the wheel on the concrete. After thinking about all of this I have come to the conclusion that the original blowout was likely due to a failure of the sensor on that tire allowing the tire to deflate and ultimately blowout and separate. I would not have thought about this had it not been for the other two sensors doing something similar. Luckily no-one was injured in this episode but there was moderate damage to our motorhome and the result could have been substantially different. I have contacted the manufacturer and they are aware of my concerns. I have a complete description of my actions and timeline. I have multiple photos of the damages as well as the two sensors that failed. The original sensor and valve stem extender on the drivers front tire that blewout were not found.
Corrective Action:
Blowout and tire separation, Drivers front, traveling N on I-25 mile marker 7, south of Trinidad Co. Using Tire Patrol sensors on all motorhome tires and tow vehicle. After replacing tire and rim and on our way back home I noticed a low tire pressure on the right front tire. On inspecting the sensor I noticed a partial separation of the sensor which presumably allowed the tire to partially deflate. I re-inflated the tire and replaced the sensor with one from the rear tag tire so we could monitor the pressure and complete the trip. The morning after returning home I found the right front tire completely flat and the sensor had separated and was found beside the wheel on the concrete. After thinking about all of this I have come to the conclusion that the original blowout was likely due to a failure of the sensor on that tire allowing the tire to deflate and ultimately blowout and separate. I would not have thought about this had it not been for the other two sensors doing something similar. Luckily no-one was injured in this episode but there was moderate damage to our motorhome and the result could have been substantially different. I have contacted the manufacturer and they are aware of my concerns. I have a complete description of my actions and timeline. I have multiple photos of the damages as well as the two sensors that failed. The original sensor and valve stem extender on the drivers front tire that blewout were not found.
Additional Notes:
Blowout and tire separation, Drivers front, traveling N on I-25 mile marker 7, south of Trinidad Co. Using Tire Patrol sensors on all motorhome tires and tow vehicle. After replacing tire and rim and on our way back home I noticed a low tire pressure on the right front tire. On inspecting the sensor I noticed a partial separation of the sensor which presumably allowed the tire to partially deflate. I re-inflated the tire and replaced the sensor with one from the rear tag tire so we could monitor the pressure and complete the trip. The morning after returning home I found the right front tire completely flat and the sensor had separated and was found beside the wheel on the concrete. After thinking about all of this I have come to the conclusion that the original blowout was likely due to a failure of the sensor on that tire allowing the tire to deflate and ultimately blowout and separate. I would not have thought about this had it not been for the other two sensors doing something similar. Luckily no-one was injured in this episode but there was moderate damage to our motorhome and the result could have been substantially different. I have contacted the manufacturer and they are aware of my concerns. I have a complete description of my actions and timeline. I have multiple photos of the damages as well as the two sensors that failed. The original sensor and valve stem extender on the drivers front tire that blewout were not found.
Mfg Campaign: 11478506
Recall Date: Aug 9, 2022
Newmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Three week ago today we were 500 miles into a road trip when the check engine light and alarm went off - we exited interstate at the next exit, called Spartan, and read off the codes. We were told that it was a DEF sensor that would be derating our engine and we need to get somewhere soon.. We were too far from home and made it another 130 miles with notice of some power loss. These sensors are back ordered until late August - mid September. After discussion with a Cummins service center in Chattanooga, TN it is deemed unsafe to drive the 90 miles to there location. We are told that the engine will derate down to only 5 miles per hour which will lead to a very unsafe driving condition for ourselves and anyone on the road with us. My understanding is that it's just a sensor messing up - the regent was performed as normal while the engine light was lit - indicating all was working with that system.
Corrective Action:
Three week ago today we were 500 miles into a road trip when the check engine light and alarm went off - we exited interstate at the next exit, called Spartan, and read off the codes. We were told that it was a DEF sensor that would be derating our engine and we need to get somewhere soon.. We were too far from home and made it another 130 miles with notice of some power loss. These sensors are back ordered until late August - mid September. After discussion with a Cummins service center in Chattanooga, TN it is deemed unsafe to drive the 90 miles to there location. We are told that the engine will derate down to only 5 miles per hour which will lead to a very unsafe driving condition for ourselves and anyone on the road with us. My understanding is that it's just a sensor messing up - the regent was performed as normal while the engine light was lit - indicating all was working with that system.
Additional Notes:
Three week ago today we were 500 miles into a road trip when the check engine light and alarm went off - we exited interstate at the next exit, called Spartan, and read off the codes. We were told that it was a DEF sensor that would be derating our engine and we need to get somewhere soon.. We were too far from home and made it another 130 miles with notice of some power loss. These sensors are back ordered until late August - mid September. After discussion with a Cummins service center in Chattanooga, TN it is deemed unsafe to drive the 90 miles to there location. We are told that the engine will derate down to only 5 miles per hour which will lead to a very unsafe driving condition for ourselves and anyone on the road with us. My understanding is that it's just a sensor messing up - the regent was performed as normal while the engine light was lit - indicating all was working with that system.
Mfg Campaign: 11427500
Recall Date: Aug 2, 2021
Newmar Corporation
Defect Description:
ENGINE
Potential Consequences:
We got the check engine light on after starting up our coach on July 6. We got several fault codes: SPN 3364 FMI 9, SPN 1761 FMI 9, SPN 3031 FMI 9. The codes indicated that we had a faulty DEF Header and it needed to be replaced. And if we drove the coach at some point it would "derate" to 5 miles an hour and we would not be able to drive it. We were told by the chassis maker (Spartan) that we would likely not be able to get a replacement part until September or October due to the global microchip shortage. And even though there was nothing actually wrong with engine or the DEF (we had a full tank) there was no work around. Because we were in West Yellowstone where there was no diesel engine service nor a place we could leave the coach for several months. We decided to drive the coach to our next destination, Lander Wyoming which had two Cummins engine shops. We made it there, but then got the "stop engine" code - SPN 5246 FMI 16. The coach derated and we could no longer drive it. The Cummins service shop was able to clear the "stop engine" code, so we could drive it. But the check engine codes would remain until the DEF header was replaced. And countdown would restart to "stop engine". On the irv2.com RV blog forum, Spartan chassis owners, with Shaw DEF headers have reported the DEF header failure. A number have had multiple failures. Since it seems as though it may be months before a supply of DEF headers will be readily available and there is nothing fundamentally wrong with the engine, it would be tremendously helpful for Cummins or Spartan to design a workaround while the parts supply is rebuilt and it seems likely that Shaw needs to redesign their DEF Header to reduce the failure rate or Spartan needs to find a new supplier.
Corrective Action:
We got the check engine light on after starting up our coach on July 6. We got several fault codes: SPN 3364 FMI 9, SPN 1761 FMI 9, SPN 3031 FMI 9. The codes indicated that we had a faulty DEF Header and it needed to be replaced. And if we drove the coach at some point it would "derate" to 5 miles an hour and we would not be able to drive it. We were told by the chassis maker (Spartan) that we would likely not be able to get a replacement part until September or October due to the global microchip shortage. And even though there was nothing actually wrong with engine or the DEF (we had a full tank) there was no work around. Because we were in West Yellowstone where there was no diesel engine service nor a place we could leave the coach for several months. We decided to drive the coach to our next destination, Lander Wyoming which had two Cummins engine shops. We made it there, but then got the "stop engine" code - SPN 5246 FMI 16. The coach derated and we could no longer drive it. The Cummins service shop was able to clear the "stop engine" code, so we could drive it. But the check engine codes would remain until the DEF header was replaced. And countdown would restart to "stop engine". On the irv2.com RV blog forum, Spartan chassis owners, with Shaw DEF headers have reported the DEF header failure. A number have had multiple failures. Since it seems as though it may be months before a supply of DEF headers will be readily available and there is nothing fundamentally wrong with the engine, it would be tremendously helpful for Cummins or Spartan to design a workaround while the parts supply is rebuilt and it seems likely that Shaw needs to redesign their DEF Header to reduce the failure rate or Spartan needs to find a new supplier.
Additional Notes:
We got the check engine light on after starting up our coach on July 6. We got several fault codes: SPN 3364 FMI 9, SPN 1761 FMI 9, SPN 3031 FMI 9. The codes indicated that we had a faulty DEF Header and it needed to be replaced. And if we drove the coach at some point it would "derate" to 5 miles an hour and we would not be able to drive it. We were told by the chassis maker (Spartan) that we would likely not be able to get a replacement part until September or October due to the global microchip shortage. And even though there was nothing actually wrong with engine or the DEF (we had a full tank) there was no work around. Because we were in West Yellowstone where there was no diesel engine service nor a place we could leave the coach for several months. We decided to drive the coach to our next destination, Lander Wyoming which had two Cummins engine shops. We made it there, but then got the "stop engine" code - SPN 5246 FMI 16. The coach derated and we could no longer drive it. The Cummins service shop was able to clear the "stop engine" code, so we could drive it. But the check engine codes would remain until the DEF header was replaced. And countdown would restart to "stop engine". On the irv2.com RV blog forum, Spartan chassis owners, with Shaw DEF headers have reported the DEF header failure. A number have had multiple failures. Since it seems as though it may be months before a supply of DEF headers will be readily available and there is nothing fundamentally wrong with the engine, it would be tremendously helpful for Cummins or Spartan to design a workaround while the parts supply is rebuilt and it seems likely that Shaw needs to redesign their DEF Header to reduce the failure rate or Spartan needs to find a new supplier.
Mfg Campaign: 11425312
Recall Date: Jul 18, 2021
Newmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Since purchasing this RV new, I have had the DEF Head fail twice. 1st time was Sep 2019 with a mileage of 14066 and the 2nd time was April 2021 with a mileage of 16018. Both times DEF Header Assemblies were replaced. When these fail the motor can de-rate at any time. Very dangerous when traveling down the highway. Both times the low DEF warning and check engine lights came on.
Corrective Action:
Since purchasing this RV new, I have had the DEF Head fail twice. 1st time was Sep 2019 with a mileage of 14066 and the 2nd time was April 2021 with a mileage of 16018. Both times DEF Header Assemblies were replaced. When these fail the motor can de-rate at any time. Very dangerous when traveling down the highway. Both times the low DEF warning and check engine lights came on.
Additional Notes:
Since purchasing this RV new, I have had the DEF Head fail twice. 1st time was Sep 2019 with a mileage of 14066 and the 2nd time was April 2021 with a mileage of 16018. Both times DEF Header Assemblies were replaced. When these fail the motor can de-rate at any time. Very dangerous when traveling down the highway. Both times the low DEF warning and check engine lights came on.
Mfg Campaign: 11425316
Recall Date: Jul 18, 2021
Newmar Corporation
Defect Description:
ENGINE
Potential Consequences:
Since purchasing this RV new, I have had the DEF Head fail twice. 1st time was Sep 2019 with a mileage of 14066 and the 2nd time was April 2021 with a mileage of 16018. Both times DEF Header Assemblies were replaced. When these fail the motor can de-rate at any time. Very dangerous when traveling down the highway. Both times the low DEF warning and check engine lights came on.
Corrective Action:
Since purchasing this RV new, I have had the DEF Head fail twice. 1st time was Sep 2019 with a mileage of 14066 and the 2nd time was April 2021 with a mileage of 16018. Both times DEF Header Assemblies were replaced. When these fail the motor can de-rate at any time. Very dangerous when traveling down the highway. Both times the low DEF warning and check engine lights came on.
Additional Notes:
Since purchasing this RV new, I have had the DEF Head fail twice. 1st time was Sep 2019 with a mileage of 14066 and the 2nd time was April 2021 with a mileage of 16018. Both times DEF Header Assemblies were replaced. When these fail the motor can de-rate at any time. Very dangerous when traveling down the highway. Both times the low DEF warning and check engine lights came on.
Mfg Campaign: 11425316
Recall Date: Jul 18, 2021
Newmar Corporation
Defect Description:
ENGINE
Potential Consequences:
When preparing to leave, my coach received a check engine light, and 3 error codes from the Cumins ECU. SPN 3364, 1761 and 3031. All FMI code 9. My engine is Likely now debated to 5% power and I was just able to return it to the driveway at the house. Thankfully I hadn’t gotten onto the busy interstate when it happened. After contacting Spartan Chassis, they informed me that I needed a new DEF Head unit. This has been a major issue across the industry. The part is manufactured by SHAW and parts are not available. I was told by Spartan “August or September” for parts. I am unable to move the coach for fear that it is in fact debated to 5% so will need to have a mobile mechanic dispatched to replace. I understand the need for emission controls, but to derate the engine because we might have a little bit dirtier tailpipe until its fixed…. Major safety issue as there is NO workaround.
Corrective Action:
When preparing to leave, my coach received a check engine light, and 3 error codes from the Cumins ECU. SPN 3364, 1761 and 3031. All FMI code 9. My engine is Likely now debated to 5% power and I was just able to return it to the driveway at the house. Thankfully I hadn’t gotten onto the busy interstate when it happened. After contacting Spartan Chassis, they informed me that I needed a new DEF Head unit. This has been a major issue across the industry. The part is manufactured by SHAW and parts are not available. I was told by Spartan “August or September” for parts. I am unable to move the coach for fear that it is in fact debated to 5% so will need to have a mobile mechanic dispatched to replace. I understand the need for emission controls, but to derate the engine because we might have a little bit dirtier tailpipe until its fixed…. Major safety issue as there is NO workaround.
Additional Notes:
When preparing to leave, my coach received a check engine light, and 3 error codes from the Cumins ECU. SPN 3364, 1761 and 3031. All FMI code 9. My engine is Likely now debated to 5% power and I was just able to return it to the driveway at the house. Thankfully I hadn’t gotten onto the busy interstate when it happened. After contacting Spartan Chassis, they informed me that I needed a new DEF Head unit. This has been a major issue across the industry. The part is manufactured by SHAW and parts are not available. I was told by Spartan “August or September” for parts. I am unable to move the coach for fear that it is in fact debated to 5% so will need to have a mobile mechanic dispatched to replace. I understand the need for emission controls, but to derate the engine because we might have a little bit dirtier tailpipe until its fixed…. Major safety issue as there is NO workaround.
Mfg Campaign: 11425348
Recall Date: Jul 18, 2021
Newmar Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When preparing to leave, my coach received a check engine light, and 3 error codes from the Cumins ECU. SPN 3364, 1761 and 3031. All FMI code 9. My engine is Likely now debated to 5% power and I was just able to return it to the driveway at the house. Thankfully I hadn’t gotten onto the busy interstate when it happened. After contacting Spartan Chassis, they informed me that I needed a new DEF Head unit. This has been a major issue across the industry. The part is manufactured by SHAW and parts are not available. I was told by Spartan “August or September” for parts. I am unable to move the coach for fear that it is in fact debated to 5% so will need to have a mobile mechanic dispatched to replace. I understand the need for emission controls, but to derate the engine because we might have a little bit dirtier tailpipe until its fixed…. Major safety issue as there is NO workaround.
Corrective Action:
When preparing to leave, my coach received a check engine light, and 3 error codes from the Cumins ECU. SPN 3364, 1761 and 3031. All FMI code 9. My engine is Likely now debated to 5% power and I was just able to return it to the driveway at the house. Thankfully I hadn’t gotten onto the busy interstate when it happened. After contacting Spartan Chassis, they informed me that I needed a new DEF Head unit. This has been a major issue across the industry. The part is manufactured by SHAW and parts are not available. I was told by Spartan “August or September” for parts. I am unable to move the coach for fear that it is in fact debated to 5% so will need to have a mobile mechanic dispatched to replace. I understand the need for emission controls, but to derate the engine because we might have a little bit dirtier tailpipe until its fixed…. Major safety issue as there is NO workaround.
Additional Notes:
When preparing to leave, my coach received a check engine light, and 3 error codes from the Cumins ECU. SPN 3364, 1761 and 3031. All FMI code 9. My engine is Likely now debated to 5% power and I was just able to return it to the driveway at the house. Thankfully I hadn’t gotten onto the busy interstate when it happened. After contacting Spartan Chassis, they informed me that I needed a new DEF Head unit. This has been a major issue across the industry. The part is manufactured by SHAW and parts are not available. I was told by Spartan “August or September” for parts. I am unable to move the coach for fear that it is in fact debated to 5% so will need to have a mobile mechanic dispatched to replace. I understand the need for emission controls, but to derate the engine because we might have a little bit dirtier tailpipe until its fixed…. Major safety issue as there is NO workaround.
Mfg Campaign: 11425348
Recall Date: Jul 18, 2021
Newmar Corporation
Defect Description:
ENGINE
Potential Consequences:
The failure has occurred in the emission system. The DEF SENSOR set off 2 Check Engine light warnings on the dash. It did not tell me any other information. I was fortunate to return from my trip without incident. However, after speaking with the chassis manufacturer (Spartan), I was fortunate to be able to continue. Had I gone any further the engine would have begun a shutdown leaving my 24 ton RV stranded roadside. It could have been very serious breakdown on a metro highway causing major traffic jams or left stranded in a remote location. The component required for replacement is not available till late Aug or Sept. As we live full time in the RV we are now stranded unable to travel until the part is available. Although our example appears to be an inconvenience we have dozens of other RVers experiencing this same problem and unaware of being stranded until the failure occurs. Whatever is causing the failure of these DEF sensors, owners should be notified and a general recall for replacement should be issued.
Corrective Action:
The failure has occurred in the emission system. The DEF SENSOR set off 2 Check Engine light warnings on the dash. It did not tell me any other information. I was fortunate to return from my trip without incident. However, after speaking with the chassis manufacturer (Spartan), I was fortunate to be able to continue. Had I gone any further the engine would have begun a shutdown leaving my 24 ton RV stranded roadside. It could have been very serious breakdown on a metro highway causing major traffic jams or left stranded in a remote location. The component required for replacement is not available till late Aug or Sept. As we live full time in the RV we are now stranded unable to travel until the part is available. Although our example appears to be an inconvenience we have dozens of other RVers experiencing this same problem and unaware of being stranded until the failure occurs. Whatever is causing the failure of these DEF sensors, owners should be notified and a general recall for replacement should be issued.
Additional Notes:
The failure has occurred in the emission system. The DEF SENSOR set off 2 Check Engine light warnings on the dash. It did not tell me any other information. I was fortunate to return from my trip without incident. However, after speaking with the chassis manufacturer (Spartan), I was fortunate to be able to continue. Had I gone any further the engine would have begun a shutdown leaving my 24 ton RV stranded roadside. It could have been very serious breakdown on a metro highway causing major traffic jams or left stranded in a remote location. The component required for replacement is not available till late Aug or Sept. As we live full time in the RV we are now stranded unable to travel until the part is available. Although our example appears to be an inconvenience we have dozens of other RVers experiencing this same problem and unaware of being stranded until the failure occurs. Whatever is causing the failure of these DEF sensors, owners should be notified and a general recall for replacement should be issued.
Mfg Campaign: 11425265
Recall Date: Jul 17, 2021
Newmar Corporation
Defect Description:
ENGINE
Potential Consequences:
Shortly after departing from J&J RV Park in Hot Springs, Arkansas, in my vehicle, a motorhome, two yellow check-engine lights illuminated on the dashboard. I continued driving for 52 miles to my next destination, Downtown Riverside RV Park in North Little Rock, Arkansas. The engine ran normally, and I arrived safely. I checked the vehicle's computer system on the dashboard and located three trouble codes: 3364, 1761, and 3031. I contacted the vehicle's chassis manufacturer, Spartan Chassis in Charlotte, Michigan, and was told the codes indicated the vehicle's Diesel Exhaust Fluid (DEF) head was defective and needed to be replaced. The gentleman told me not to drive the motorhome and to remain in a safe haven off the road, which in my case is the RV park. He said the limited number of DEF heads in Spartan's inventory are being held for customers whose engines have displayed red stop-engine lights, gone into limp mode and stranded the customers on the side of a road. Those customers receive a new DEF head by overnight mail, are back on the road within a couple days and are able to continue their normal travels. The limited inventory does not allow for customers like me who are not broken down somewhere to receive the DEF head quickly. Spartan's inventory is not anticipated to be replenished until sometime in August 2021. Therefore, if I choose to follow Spartan's recommendation, which I plan to do, I have to cancel campground reservations and summer travel plans and stay in place for at least two months. I'm on a waiting list to receive the part. This is a well-known, long-term problem on motorhomes manufactured by Spartan and other companies, and is supposedly affecting the trucking industry. It has been much discussed on online forums. Spartan's DEF head is produced by Shaw Development LLC in Bonita Springs, Florida. The problem has not been confirmed by a local dealer or independent service center. The vehicle is available for inspection.
Corrective Action:
Shortly after departing from J&J RV Park in Hot Springs, Arkansas, in my vehicle, a motorhome, two yellow check-engine lights illuminated on the dashboard. I continued driving for 52 miles to my next destination, Downtown Riverside RV Park in North Little Rock, Arkansas. The engine ran normally, and I arrived safely. I checked the vehicle's computer system on the dashboard and located three trouble codes: 3364, 1761, and 3031. I contacted the vehicle's chassis manufacturer, Spartan Chassis in Charlotte, Michigan, and was told the codes indicated the vehicle's Diesel Exhaust Fluid (DEF) head was defective and needed to be replaced. The gentleman told me not to drive the motorhome and to remain in a safe haven off the road, which in my case is the RV park. He said the limited number of DEF heads in Spartan's inventory are being held for customers whose engines have displayed red stop-engine lights, gone into limp mode and stranded the customers on the side of a road. Those customers receive a new DEF head by overnight mail, are back on the road within a couple days and are able to continue their normal travels. The limited inventory does not allow for customers like me who are not broken down somewhere to receive the DEF head quickly. Spartan's inventory is not anticipated to be replenished until sometime in August 2021. Therefore, if I choose to follow Spartan's recommendation, which I plan to do, I have to cancel campground reservations and summer travel plans and stay in place for at least two months. I'm on a waiting list to receive the part. This is a well-known, long-term problem on motorhomes manufactured by Spartan and other companies, and is supposedly affecting the trucking industry. It has been much discussed on online forums. Spartan's DEF head is produced by Shaw Development LLC in Bonita Springs, Florida. The problem has not been confirmed by a local dealer or independent service center. The vehicle is available for inspection.
Additional Notes:
Shortly after departing from J&J RV Park in Hot Springs, Arkansas, in my vehicle, a motorhome, two yellow check-engine lights illuminated on the dashboard. I continued driving for 52 miles to my next destination, Downtown Riverside RV Park in North Little Rock, Arkansas. The engine ran normally, and I arrived safely. I checked the vehicle's computer system on the dashboard and located three trouble codes: 3364, 1761, and 3031. I contacted the vehicle's chassis manufacturer, Spartan Chassis in Charlotte, Michigan, and was told the codes indicated the vehicle's Diesel Exhaust Fluid (DEF) head was defective and needed to be replaced. The gentleman told me not to drive the motorhome and to remain in a safe haven off the road, which in my case is the RV park. He said the limited number of DEF heads in Spartan's inventory are being held for customers whose engines have displayed red stop-engine lights, gone into limp mode and stranded the customers on the side of a road. Those customers receive a new DEF head by overnight mail, are back on the road within a couple days and are able to continue their normal travels. The limited inventory does not allow for customers like me who are not broken down somewhere to receive the DEF head quickly. Spartan's inventory is not anticipated to be replenished until sometime in August 2021. Therefore, if I choose to follow Spartan's recommendation, which I plan to do, I have to cancel campground reservations and summer travel plans and stay in place for at least two months. I'm on a waiting list to receive the part. This is a well-known, long-term problem on motorhomes manufactured by Spartan and other companies, and is supposedly affecting the trucking industry. It has been much discussed on online forums. Spartan's DEF head is produced by Shaw Development LLC in Bonita Springs, Florida. The problem has not been confirmed by a local dealer or independent service center. The vehicle is available for inspection.
Mfg Campaign: 11421702
Recall Date: Jun 21, 2021
Newmar Corporation
Defect Description:
ENGINE
Potential Consequences:
Diesel Exhaust Fluid Control unit failed 04/28/21 @ 21,151 miles. Unfortunately this can cause the motor to de-rate with speed restricted to 5mph. Very dangerous on the freeway. Problem was confirmed by the Cummins codes generated and verified by both Spartan motors as well as the repair facility that performed the repair. No warning lamps, symptoms, or messages prior to the failure.
Corrective Action:
Diesel Exhaust Fluid Control unit failed 04/28/21 @ 21,151 miles. Unfortunately this can cause the motor to de-rate with speed restricted to 5mph. Very dangerous on the freeway. Problem was confirmed by the Cummins codes generated and verified by both Spartan motors as well as the repair facility that performed the repair. No warning lamps, symptoms, or messages prior to the failure.
Additional Notes:
Diesel Exhaust Fluid Control unit failed 04/28/21 @ 21,151 miles. Unfortunately this can cause the motor to de-rate with speed restricted to 5mph. Very dangerous on the freeway. Problem was confirmed by the Cummins codes generated and verified by both Spartan motors as well as the repair facility that performed the repair. No warning lamps, symptoms, or messages prior to the failure.
Mfg Campaign: 11419516
Recall Date: Jun 3, 2021
Newmar Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE FRAMELESS WINDOWS, USUALLY THE VENT PORTION HAS SEPARATED FROM THE DUAL PANES. THE SEALS COME APART CAUSING THE OUTER PANE TO BE ABLE TO SEPARATE FROM THE INNER PANE. THIS COULD SEPARATE WHILE DRIVING DOWN THE ROAD. I HAVE BEEN FORTUNATE SO FAR AS I HAVE NOTICED THE PROBLEM BEFORE DRIVING. THIS HAS HAPPENED 5 TIMES TO DATE ON SEVERAL WINDOWS. THE VEHICLE WAS STATIONARY WHEN I NOTICED ALL SEPARATED PANES. RECURRING PROBLEM SINCE PURCHASED NEW 08/03/2018
Corrective Action:
THE FRAMELESS WINDOWS, USUALLY THE VENT PORTION HAS SEPARATED FROM THE DUAL PANES. THE SEALS COME APART CAUSING THE OUTER PANE TO BE ABLE TO SEPARATE FROM THE INNER PANE. THIS COULD SEPARATE WHILE DRIVING DOWN THE ROAD. I HAVE BEEN FORTUNATE SO FAR AS I HAVE NOTICED THE PROBLEM BEFORE DRIVING. THIS HAS HAPPENED 5 TIMES TO DATE ON SEVERAL WINDOWS. THE VEHICLE WAS STATIONARY WHEN I NOTICED ALL SEPARATED PANES. RECURRING PROBLEM SINCE PURCHASED NEW 08/03/2018
Additional Notes:
THE FRAMELESS WINDOWS, USUALLY THE VENT PORTION HAS SEPARATED FROM THE DUAL PANES. THE SEALS COME APART CAUSING THE OUTER PANE TO BE ABLE TO SEPARATE FROM THE INNER PANE. THIS COULD SEPARATE WHILE DRIVING DOWN THE ROAD. I HAVE BEEN FORTUNATE SO FAR AS I HAVE NOTICED THE PROBLEM BEFORE DRIVING. THIS HAS HAPPENED 5 TIMES TO DATE ON SEVERAL WINDOWS. THE VEHICLE WAS STATIONARY WHEN I NOTICED ALL SEPARATED PANES. RECURRING PROBLEM SINCE PURCHASED NEW 08/03/2018
Mfg Campaign: 11399527
Recall Date: Mar 6, 2021
Newmar Corporation
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT CAME ON, CONTACTED CUMMINS WITH CODE. I WAS TOLD THE DEF HEAD NEEDED TO BE REPLACED. MOTORHOME HAD 5211 MILES. MADE AN APPOINTMENT AND HAD HEAD REPLACED
Corrective Action:
CHECK ENGINE LIGHT CAME ON, CONTACTED CUMMINS WITH CODE. I WAS TOLD THE DEF HEAD NEEDED TO BE REPLACED. MOTORHOME HAD 5211 MILES. MADE AN APPOINTMENT AND HAD HEAD REPLACED
Additional Notes:
CHECK ENGINE LIGHT CAME ON, CONTACTED CUMMINS WITH CODE. I WAS TOLD THE DEF HEAD NEEDED TO BE REPLACED. MOTORHOME HAD 5211 MILES. MADE AN APPOINTMENT AND HAD HEAD REPLACED
Mfg Campaign: 11386835
Recall Date: Jan 6, 2021
Newmar Corporation
Defect Description:
ENGINE
Potential Consequences:
DEF SYSTEM FOR DIESEL ENGINE STARTED TO FAIL CAUSING REDUCTION IN PERFORMANCE OF MOTOR HOME. IF I HAD NOT BEEN ABLE TO GET DIRECTLY TO A FREIGHTLINER SERVICE CENTER, I WOULD HAVE ENDED UP ON THE INTERSTATE ABLE TO GO ONLY FIVE MILES PER HOUR AND NEEDING TO BE TOWED. THIS IS AN ON GOING KNOWN PROBLEM WITH THESE ENGINES MANUFACTURED BY CUMMINS. THIS PARTICULAR PART IS FAILING ON A REGULAR BASIS ACROSS MANY CHASSIS MAKERS CAUSING A POTENTIAL DANGER TO THE OWNERS OF THESE COACHES. THE PARTICULAR PART IS CALLED A DEF HEAD THAT REGULATES AND METERS THE POLLUTION REDUCING DEF FLUID. THIS PART NEEDS TO BE IMPROVED AND IF IT DOES FAIL, A BETTER SOLUTION NEEDS TO BE IMPLEMENTED THAT DOES NOT DERATE THE ENGINE PERFORMANCE TO THE POINT OF BEING DISABLED LEAVING PEOPLE STRANDED.
Corrective Action:
DEF SYSTEM FOR DIESEL ENGINE STARTED TO FAIL CAUSING REDUCTION IN PERFORMANCE OF MOTOR HOME. IF I HAD NOT BEEN ABLE TO GET DIRECTLY TO A FREIGHTLINER SERVICE CENTER, I WOULD HAVE ENDED UP ON THE INTERSTATE ABLE TO GO ONLY FIVE MILES PER HOUR AND NEEDING TO BE TOWED. THIS IS AN ON GOING KNOWN PROBLEM WITH THESE ENGINES MANUFACTURED BY CUMMINS. THIS PARTICULAR PART IS FAILING ON A REGULAR BASIS ACROSS MANY CHASSIS MAKERS CAUSING A POTENTIAL DANGER TO THE OWNERS OF THESE COACHES. THE PARTICULAR PART IS CALLED A DEF HEAD THAT REGULATES AND METERS THE POLLUTION REDUCING DEF FLUID. THIS PART NEEDS TO BE IMPROVED AND IF IT DOES FAIL, A BETTER SOLUTION NEEDS TO BE IMPLEMENTED THAT DOES NOT DERATE THE ENGINE PERFORMANCE TO THE POINT OF BEING DISABLED LEAVING PEOPLE STRANDED.
Additional Notes:
DEF SYSTEM FOR DIESEL ENGINE STARTED TO FAIL CAUSING REDUCTION IN PERFORMANCE OF MOTOR HOME. IF I HAD NOT BEEN ABLE TO GET DIRECTLY TO A FREIGHTLINER SERVICE CENTER, I WOULD HAVE ENDED UP ON THE INTERSTATE ABLE TO GO ONLY FIVE MILES PER HOUR AND NEEDING TO BE TOWED. THIS IS AN ON GOING KNOWN PROBLEM WITH THESE ENGINES MANUFACTURED BY CUMMINS. THIS PARTICULAR PART IS FAILING ON A REGULAR BASIS ACROSS MANY CHASSIS MAKERS CAUSING A POTENTIAL DANGER TO THE OWNERS OF THESE COACHES. THE PARTICULAR PART IS CALLED A DEF HEAD THAT REGULATES AND METERS THE POLLUTION REDUCING DEF FLUID. THIS PART NEEDS TO BE IMPROVED AND IF IT DOES FAIL, A BETTER SOLUTION NEEDS TO BE IMPLEMENTED THAT DOES NOT DERATE THE ENGINE PERFORMANCE TO THE POINT OF BEING DISABLED LEAVING PEOPLE STRANDED.
Mfg Campaign: 11354474
Recall Date: Sep 11, 2020
Newmar Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE DRIVER'S WINDSHEILD WIPER DOES NOT CONTACT THE GLASS EXCEPT AT THE VERY TOP FOR THE LAST 30% OF THE STROKE LEAVEING THE PORTION DIRECTLY IN FRONT OF THE DRIVER WITHOUT THE NEEDED VIEW. NEWMAR REPLACED THE WIPER BLADE, BUT STILL HAVE THE PROBLEM.
Corrective Action:
THE DRIVER'S WINDSHEILD WIPER DOES NOT CONTACT THE GLASS EXCEPT AT THE VERY TOP FOR THE LAST 30% OF THE STROKE LEAVEING THE PORTION DIRECTLY IN FRONT OF THE DRIVER WITHOUT THE NEEDED VIEW. NEWMAR REPLACED THE WIPER BLADE, BUT STILL HAVE THE PROBLEM.
Additional Notes:
THE DRIVER'S WINDSHEILD WIPER DOES NOT CONTACT THE GLASS EXCEPT AT THE VERY TOP FOR THE LAST 30% OF THE STROKE LEAVEING THE PORTION DIRECTLY IN FRONT OF THE DRIVER WITHOUT THE NEEDED VIEW. NEWMAR REPLACED THE WIPER BLADE, BUT STILL HAVE THE PROBLEM.
Mfg Campaign: 11128274
Recall Date: Sep 8, 2018
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