NEWMAR DUTCH STAR 2017

Complete listing of complaints and recalls for this vehicle

7
Complaints
23
Recalls

Complaints & Recalls

7 Complaints 23 Recalls

Official Safety Recalls - Important!

23 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 21V506000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Jul 2, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: Cummins 21E-032
Notice Date: Aug 24, 2021
Recall Date: Jul 2, 2021
Newmar Corporation
NHTSA Campaign: 21V372000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: May 20, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is Cummins 21E-032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: Cummins 21E-032
Notice Date: Aug 30, 2021
Recall Date: May 20, 2021
Newmar Corporation
NHTSA Campaign: 21V082000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Feb 17, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and 2017-2021 Dutch Star motorhomes. The brake light switch may chafe against the windshield wiper mechanism, which could damage the brake light switch or it's wiring, and cause the brake lights to not illuminate.

Potential Risk:
If the brake lights do not illuminate, other motorists will be unaware of the driver's intention, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect the brake light switch and replace it as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Apr 12, 2021
Recall Date: Feb 17, 2021
Newmar Corporation
NHTSA Campaign: 20V421000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: Jul 21, 2020
Safety Issue:

Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Non-functioning exterior marker lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20V-404
Notice Date: Sep 11, 2020
Recall Date: Jul 21, 2020
Newmar Corporation
NHTSA Campaign: 19V426000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Jun 7, 2019
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Nonfunctioning lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-852.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 18V-852
Notice Date: Jul 18, 2019
Recall Date: Jun 7, 2019
Newmar Corporation
NHTSA Campaign: 18V245000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Apr 18, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2016-2017 Newmar Ventana, 2015-2016 Newmar London Aire, and 2013-2017 Newmar Dutch Star motorhomes. When switching from using the low beam headlights to the high beam headlights, the low beam headlights go out when the intention was to have both beams illuminate.

Potential Risk:
Without the low beams also illuminated when the high beams are on, the driver may have reduced visibility, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will correct the vehicles so that the low beam stays illuminated when the high beam is switched on, free of charge. The recall began on May 18, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: May 18, 2018
Recall Date: Apr 18, 2018
Newmar Corporation
NHTSA Campaign: 18V198000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Mar 27, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2014-2017 Newmar Ventana, 2011-2017 Newmar Dutch Star, and 2011-2014 Newmar Mountain Aire vehicles, built on Freightliner XBR chassis and equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Potential Risk:
If the power steering hose contacts the power stud causing a power steering fluid leak, additional steering effort may be needed increasing the risk of a crash or an electrical arc may occur, increasing the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and Freightliner dealers will reroute the power steering hose, free of charge. The recall began on May 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is FL-762.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: FL-762
Notice Date: May 24, 2018
Recall Date: Mar 27, 2018
Newmar Corporation
NHTSA Campaign: 18V062000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Jan 19, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2018 Ventana, Ventana LE and Dutchstar motorhomes built on a Freightliner chassis. The low beam headlights do not also illuminate as intended when the high beam headlights are activated, reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the driver has reduced visibility, there would be an increased risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks North America authorized service facilities will reprogram the Freightliner chassis module, free of charge. The recall began on February 9, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Feb 9, 2018
Recall Date: Jan 19, 2018
Newmar Corporation
NHTSA Campaign: 17V830000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 19, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.

Potential Risk:
The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Feb 5, 2018
Recall Date: Dec 19, 2017
Newmar Corporation
NHTSA Campaign: 17V809000 SAFETY RECALL
34.7K Vehicles Affected
Recall Date: Dec 15, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 17E-062
Notice Date: Feb 7, 2018
Recall Date: Dec 15, 2017
Newmar Corporation
NHTSA Campaign: 17V497000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Aug 9, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2014 Moutain Aire and 2014-2017 Dutch Star recreational vehicles built on Freightliner XCR chassis manufactured by Daimler Trucks North America (DTNA). These chassis have a battery cable mounting bracket may not have been installed correctly, as a result, the improperly routed and clipped battery cable can contact the frame rail, possibly chafing and short circuiting.

Potential Risk:
A battery cable short circuit can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and DTNA dealers will inspect and revise the battery cable mounting bracket and cable routing, as necessary, free of charge. The recall began on September 20, 2017. Owners may contact Daimler Trucks North America at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 17V-451.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 17V-451
Notice Date: Sep 20, 2017
Recall Date: Aug 9, 2017
Newmar Corporation
NHTSA Campaign: 17V420000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Jun 30, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2014-2018 Newmar Dutch Star and 2015-2017 Newmar Ventana motorhomes. In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the ON position.

Potential Risk:
If the vehicle is being driven and the button on the remote is pushed, the night shades may lower, blocking the driver's view, possibly increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners and dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the ON position. The recall began on July 28, 2017. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Jul 28, 2017
Recall Date: Jun 30, 2017
Newmar Corporation
NHTSA Campaign: 17V195000 SAFETY RECALL
595 Vehicles Affected
Recall Date: Mar 22, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2018 Dutch Star, 2016-2018 Mountain Aire and London Aire, and 2012-2018 Essex and King Aire motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.

Potential Risk:
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Spartan service centers will remove, clean, apply thread locker, reinstall and torqued the ball joints, as necessary, free of charge. The recall began on May 3, 2017. Owners may contact Spartan at 1-800-543-4277 to locate a qualified service center or contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 17004
Notice Date: May 3, 2017
Recall Date: Mar 22, 2017
Newmar Corporation
NHTSA Campaign: 16V826000 SAFETY RECALL
370 Vehicles Affected
Recall Date: Nov 15, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2016-2017 Dutch Star and Ventana motorhomes manufactured January 22, 2016, to November 7, 2016, equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Potential Risk:
Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and Freightliner dealers will reroute the power steering hose for proper clearance, free of charge. The recall began on December 16, 2017. Owners may contact Freightliner customer service at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 16V 809.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 16V 809
Notice Date: Dec 16, 2016
Recall Date: Nov 15, 2016
Newmar Corporation
NHTSA Campaign: 16V810000 SAFETY RECALL
51 Vehicles Affected
Recall Date: Nov 8, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2017 Dutch Star, Mountain Aire, London Aire, Essex, and King Aire motorhomes manufactured May 12, 2016, to September 22, 2016 and built on a Spartan Motors chassis. The throttle circuit wires on the affected vehicles may not have been be twisted to cancel out electromagnetic interference, and as a result, interference may cause the throttle signal to be higher or lower than intended.

Potential Risk:
Unintended deceleration or acceleration can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Spartan dealers will install an overlay harness with twisted wires, free of charge. The recall began on December 1, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan at 1-800-543-4277. Newmar's number for this recall is 16V-776.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 16V-776
Notice Date: Dec 1, 2016
Recall Date: Nov 8, 2016
Newmar Corporation
NHTSA Campaign: 16V773000 SAFETY RECALL
19 Vehicles Affected
Recall Date: Oct 24, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2017 Dutch Star and Ventana motorhomes manufactured May 17, 2016, to September 27, 2016. On certain motorhomes, the wardrobe slide out motor may have been installed without having a brake.

Potential Risk:
If the slide out motor does not have a brake installed, the slide out box could extend unexpectedly, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect the motor and replace it if necessary, free of charge. The recall ibegan on December 16, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Dec 16, 2016
Recall Date: Oct 24, 2016
Newmar Corporation
NHTSA Campaign: 16V512000 SAFETY RECALL
152 Vehicles Affected
Recall Date: Jul 6, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2017 Dutch Star, Mountain Aire, London Aire, Essex, and King Aire motorhomes manufactured December 4, 2015, to July 5, 2016. The affected vehicles have front fascia wood trim that may separate from the slide out and possibly contact the driver or a passenger.

Potential Risk:
If the fascia separates and contacts the driver or a passenger, a loss of vehicle control may result, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will secure the trim with screws, free of charge. The recall began on August 16, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Aug 16, 2016
Recall Date: Jul 6, 2016
Newmar Corporation
NHTSA Campaign: 16V481000 SAFETY RECALL
24 Vehicles Affected
Recall Date: Jun 29, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2017 Ventana, Ventana VL, and Dutch Star motorhomes manufactured November 1, 2015, to June 24, 2016 and built on a Freightliner Custom Chassis. In the affected vehicles, when the windshield wipers are turned off, the headlights may also turn off. Additionally, the wiper arms may stop in an incorrect location blocking the driver's view, and the wiper motor may stall when under load.

Potential Risk:
If the headlights go out or the wiper system does not operate properly, the driver's visibility may be adversely affected, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Freightliner dealers will update the wiper software, free of charge. The recall began on July 28, 2016. Owners may contact Newmar Customer Service Department at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Jul 28, 2016
Recall Date: Jun 29, 2016

Consumer Complaints

7 Complaints
Newmar Corporation
Campaign: 11521780 Other
May 12, 2023
Defect Description:

ENGINE

Potential Consequences:

My DEF sensor failed which required towing on Interstate 80 in a highly congested area. This same failure has happened to many other motorhomes and trucks. It creates a very unsafe situation which needs to be corrected. Please require the manufacturer to correct the flaw and recall all in use. Thank you.

Corrective Action:

My DEF sensor failed which required towing on Interstate 80 in a highly congested area. This same failure has happened to many other motorhomes and trucks. It creates a very unsafe situation which needs to be corrected. Please require the manufacturer to correct the flaw and recall all in use. Thank you.

Additional Notes:

My DEF sensor failed which required towing on Interstate 80 in a highly congested area. This same failure has happened to many other motorhomes and trucks. It creates a very unsafe situation which needs to be corrected. Please require the manufacturer to correct the flaw and recall all in use. Thank you.

Manufacturer: NEWMAR
Mfg Campaign: 11521780
Notice Date: May 12, 2023
Recall Date: May 12, 2023
Newmar Corporation
Campaign: 11521780 Other
May 12, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

My DEF sensor failed which required towing on Interstate 80 in a highly congested area. This same failure has happened to many other motorhomes and trucks. It creates a very unsafe situation which needs to be corrected. Please require the manufacturer to correct the flaw and recall all in use. Thank you.

Corrective Action:

My DEF sensor failed which required towing on Interstate 80 in a highly congested area. This same failure has happened to many other motorhomes and trucks. It creates a very unsafe situation which needs to be corrected. Please require the manufacturer to correct the flaw and recall all in use. Thank you.

Additional Notes:

My DEF sensor failed which required towing on Interstate 80 in a highly congested area. This same failure has happened to many other motorhomes and trucks. It creates a very unsafe situation which needs to be corrected. Please require the manufacturer to correct the flaw and recall all in use. Thank you.

Manufacturer: NEWMAR
Mfg Campaign: 11521780
Notice Date: May 12, 2023
Recall Date: May 12, 2023
Newmar Corporation
Campaign: 11425343 Other
Jul 18, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

DEF Head Failure - Spartan Chassis.

Corrective Action:

DEF Head Failure - Spartan Chassis.

Additional Notes:

DEF Head Failure - Spartan Chassis.

Manufacturer: NEWMAR
Mfg Campaign: 11425343
Notice Date: Jul 18, 2021
Recall Date: Jul 18, 2021
Newmar Corporation
Campaign: 11415723 Other
May 9, 2021
Defect Description:

ENGINE

Potential Consequences:

RV WENT INTO 5MPH DERATE DUE TO DEF HEADER MALFUNCTION. I WAS VERY LUCKY TO BE IN AN RV PARK, HOWEVER THERE IS NO WAY TO REPLACE THE DEF HEADER WITHOUT RAISING THE RV (DUE TO THE LOCATION OF THE TANK), SO IT COULDN'T BE REPLACED THERE. I HAD AN APPOINTMENT TO REPLACE THE DEF HEADER AT FREIGHTLINER OF HOUSTON, DUE TO THE WARNING LIGHTS. HOWEVER WHEN I STARTED TO DRIVE THERE FOR THE APPOINTMENT, I FOUND THE RV WOULD NOT GO OVER 5MPH. SINCE THE DEALER WAS 60 MILES AWAY (AND IT WAS THE NEAREST ONE), THERE WAS NO WAY I COULD MAKE IT.

Corrective Action:

RV WENT INTO 5MPH DERATE DUE TO DEF HEADER MALFUNCTION. I WAS VERY LUCKY TO BE IN AN RV PARK, HOWEVER THERE IS NO WAY TO REPLACE THE DEF HEADER WITHOUT RAISING THE RV (DUE TO THE LOCATION OF THE TANK), SO IT COULDN'T BE REPLACED THERE. I HAD AN APPOINTMENT TO REPLACE THE DEF HEADER AT FREIGHTLINER OF HOUSTON, DUE TO THE WARNING LIGHTS. HOWEVER WHEN I STARTED TO DRIVE THERE FOR THE APPOINTMENT, I FOUND THE RV WOULD NOT GO OVER 5MPH. SINCE THE DEALER WAS 60 MILES AWAY (AND IT WAS THE NEAREST ONE), THERE WAS NO WAY I COULD MAKE IT.

Additional Notes:

RV WENT INTO 5MPH DERATE DUE TO DEF HEADER MALFUNCTION. I WAS VERY LUCKY TO BE IN AN RV PARK, HOWEVER THERE IS NO WAY TO REPLACE THE DEF HEADER WITHOUT RAISING THE RV (DUE TO THE LOCATION OF THE TANK), SO IT COULDN'T BE REPLACED THERE. I HAD AN APPOINTMENT TO REPLACE THE DEF HEADER AT FREIGHTLINER OF HOUSTON, DUE TO THE WARNING LIGHTS. HOWEVER WHEN I STARTED TO DRIVE THERE FOR THE APPOINTMENT, I FOUND THE RV WOULD NOT GO OVER 5MPH. SINCE THE DEALER WAS 60 MILES AWAY (AND IT WAS THE NEAREST ONE), THERE WAS NO WAY I COULD MAKE IT.

Manufacturer: NEWMAR
Mfg Campaign: 11415723
Notice Date: May 9, 2021
Recall Date: May 9, 2021
Newmar Corporation
Campaign: 11384355 Other
Dec 21, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I OWN A 2017 NEWMAR DUTCH STAR MOTOR HOME ON A FREIGHTLINER CHASSIS. THE DIESEL EXHAUST FLUID (DEF) SENSOR (DEF HEAD) HAS FAILED TWICE. THE FIRST FAILED AT 14,795 MILES AND WAS REPLACED ON 9/24/18. THAT HEAD LASTED ANOTHER 15,000 MILES AND FAILED AT 31,218 AND WAS REPLACED ON 11/25/2020. EACH HEAD LASTED ABOUT 15,000 MILES OR 2 YEARS. THE PART IS MADE BY SHAW DEVELOPMENT WHICH HAS NOT ANSWERED REPEATED ATTEMPTS FOR INFORMATION. AS PART OF THE EMISSIONS SYSTEM, FREIGHTLINER HAS REPLACED BOTH HEADS UNDER THE 5 YEAR FEDERALLY MANDATED WARRANTY ON EMISSION SYSTEMS. CUMMINS (WHICH MAKES THE ENGINE) ALSO IS INVOLVED IN EMISSIONS. THE THREE SEEM TO PASS THE BUCK FROM ONE TO THE OTHER LEAVING THE CONSUMER TO DEAL WITH THE SAFETY ISSUE OF DERATING AND COST AFTER THE WARRANTY. WHEN DEF SENSORS FAIL, THE ENGINE CAN GO INTO DERATE WHICH IS 5 MPH. THIS PROBLEM IS LEAVING MANY LARGE DIESEL ENGINE OWNED VEHICLES STRANDED, FROM MOTORHOMES TO LARGE OVER THE ROAD TRUCKS. I BELIEVE THEY ARE NOW ON GENERATION 6 DEF HEAD, AND FAILURES CONTINUE TO BE COMMON. SHAW DEVELOPMENT REFUSES TO TAKE CALLS OR EMAILS REQUESTING INFORMATION REGARDING THIS PROBLEM. THERE ARE NUMEROUS ONLINE POSTS OF SIMILAR ISSUES AND THOSE INVOLVED IN THE REPAIR BUSINESS TELL ME THIS IS A VERY COMMON FAILURE. MY UNDERSTANDING IS THAT DEF SENSORS MEASURE DEF CONCENTRATION PER REGULATIONS PASSED BY THE EPA IN 2016. THE PROBLEM IS THAT SHAW DEVELOPMENT HAS NOT DEVELOPED AN ADEQUATE TOOL TO FOLLOW THIS REGULATION WHICH IS CAUSING SAFETY ISSUES AND EXPENSE TO CONSUMERS.

Corrective Action:

I OWN A 2017 NEWMAR DUTCH STAR MOTOR HOME ON A FREIGHTLINER CHASSIS. THE DIESEL EXHAUST FLUID (DEF) SENSOR (DEF HEAD) HAS FAILED TWICE. THE FIRST FAILED AT 14,795 MILES AND WAS REPLACED ON 9/24/18. THAT HEAD LASTED ANOTHER 15,000 MILES AND FAILED AT 31,218 AND WAS REPLACED ON 11/25/2020. EACH HEAD LASTED ABOUT 15,000 MILES OR 2 YEARS. THE PART IS MADE BY SHAW DEVELOPMENT WHICH HAS NOT ANSWERED REPEATED ATTEMPTS FOR INFORMATION. AS PART OF THE EMISSIONS SYSTEM, FREIGHTLINER HAS REPLACED BOTH HEADS UNDER THE 5 YEAR FEDERALLY MANDATED WARRANTY ON EMISSION SYSTEMS. CUMMINS (WHICH MAKES THE ENGINE) ALSO IS INVOLVED IN EMISSIONS. THE THREE SEEM TO PASS THE BUCK FROM ONE TO THE OTHER LEAVING THE CONSUMER TO DEAL WITH THE SAFETY ISSUE OF DERATING AND COST AFTER THE WARRANTY. WHEN DEF SENSORS FAIL, THE ENGINE CAN GO INTO DERATE WHICH IS 5 MPH. THIS PROBLEM IS LEAVING MANY LARGE DIESEL ENGINE OWNED VEHICLES STRANDED, FROM MOTORHOMES TO LARGE OVER THE ROAD TRUCKS. I BELIEVE THEY ARE NOW ON GENERATION 6 DEF HEAD, AND FAILURES CONTINUE TO BE COMMON. SHAW DEVELOPMENT REFUSES TO TAKE CALLS OR EMAILS REQUESTING INFORMATION REGARDING THIS PROBLEM. THERE ARE NUMEROUS ONLINE POSTS OF SIMILAR ISSUES AND THOSE INVOLVED IN THE REPAIR BUSINESS TELL ME THIS IS A VERY COMMON FAILURE. MY UNDERSTANDING IS THAT DEF SENSORS MEASURE DEF CONCENTRATION PER REGULATIONS PASSED BY THE EPA IN 2016. THE PROBLEM IS THAT SHAW DEVELOPMENT HAS NOT DEVELOPED AN ADEQUATE TOOL TO FOLLOW THIS REGULATION WHICH IS CAUSING SAFETY ISSUES AND EXPENSE TO CONSUMERS.

Additional Notes:

I OWN A 2017 NEWMAR DUTCH STAR MOTOR HOME ON A FREIGHTLINER CHASSIS. THE DIESEL EXHAUST FLUID (DEF) SENSOR (DEF HEAD) HAS FAILED TWICE. THE FIRST FAILED AT 14,795 MILES AND WAS REPLACED ON 9/24/18. THAT HEAD LASTED ANOTHER 15,000 MILES AND FAILED AT 31,218 AND WAS REPLACED ON 11/25/2020. EACH HEAD LASTED ABOUT 15,000 MILES OR 2 YEARS. THE PART IS MADE BY SHAW DEVELOPMENT WHICH HAS NOT ANSWERED REPEATED ATTEMPTS FOR INFORMATION. AS PART OF THE EMISSIONS SYSTEM, FREIGHTLINER HAS REPLACED BOTH HEADS UNDER THE 5 YEAR FEDERALLY MANDATED WARRANTY ON EMISSION SYSTEMS. CUMMINS (WHICH MAKES THE ENGINE) ALSO IS INVOLVED IN EMISSIONS. THE THREE SEEM TO PASS THE BUCK FROM ONE TO THE OTHER LEAVING THE CONSUMER TO DEAL WITH THE SAFETY ISSUE OF DERATING AND COST AFTER THE WARRANTY. WHEN DEF SENSORS FAIL, THE ENGINE CAN GO INTO DERATE WHICH IS 5 MPH. THIS PROBLEM IS LEAVING MANY LARGE DIESEL ENGINE OWNED VEHICLES STRANDED, FROM MOTORHOMES TO LARGE OVER THE ROAD TRUCKS. I BELIEVE THEY ARE NOW ON GENERATION 6 DEF HEAD, AND FAILURES CONTINUE TO BE COMMON. SHAW DEVELOPMENT REFUSES TO TAKE CALLS OR EMAILS REQUESTING INFORMATION REGARDING THIS PROBLEM. THERE ARE NUMEROUS ONLINE POSTS OF SIMILAR ISSUES AND THOSE INVOLVED IN THE REPAIR BUSINESS TELL ME THIS IS A VERY COMMON FAILURE. MY UNDERSTANDING IS THAT DEF SENSORS MEASURE DEF CONCENTRATION PER REGULATIONS PASSED BY THE EPA IN 2016. THE PROBLEM IS THAT SHAW DEVELOPMENT HAS NOT DEVELOPED AN ADEQUATE TOOL TO FOLLOW THIS REGULATION WHICH IS CAUSING SAFETY ISSUES AND EXPENSE TO CONSUMERS.

Manufacturer: NEWMAR
Mfg Campaign: 11384355
Notice Date: Dec 21, 2020
Recall Date: Dec 21, 2020
Newmar Corporation
Campaign: 11354123 Other
Sep 10, 2020
Defect Description:

ENGINE

Potential Consequences:

WE HAVE HAD TWO DIESEL EXHAUST FLUID (DEF) HEAD FAILURES THAT HAVE REQUIRED REPLACEMENT OF THE DEF HEAD UNIT. THE FIRST SITUATION RESULTED IN A DERATING OF THE ENGINE, LIMITING OUR SPEED TO 4 OR 5 MPH WHILE ON THE INTERSTATE. THE VEHICLE HAD TO BE TOWED 200 MILES TO A SERVICE CENTER, THEN IT TOOK A WEEK TO OBTAIN REPLACEMENT PARTS. THE SECOND SITUATION HAPPENED WITHIN 5 MILES OF A SERVICE CENTER AND WE WERE FORTUNATE ENOUGH TO BE ABLE TO MAKE IT TO THE SERVICE CENTER. HOWEVER, WE ARE SEEING HUNDREDS OF SIMILAR SITUATIONS BEING POSTED TO RV FORUMS ON VARIOUS SOCIAL NETWORKS. A RECALL NEEDS TO BE MADE FOR ALL CUMMINS ENGINES THAT HAVE DEF SYSTEMS. AS PART OF THE SOLUTION, THE DESIGNS NEED TO BE CHANGED SO THAT THE ENGINES CAN CONTINUE TO RUN WITH THE DEF ERROR CODE RATHER THAN SENDING THE ENGINE INTO A DERATE SITUATION AS THIS PRESENTS A SEVERE HAZARD TO OCCUPANTS IN THE VEHICLE, AS WELL AS OTHER TRAFFIC ON THE ROAD. RV BUILT ON A PREVOST CHASSIS ALLOW NORMAL OPERATION OF THE ENGINE AND RV SPEED EVEN WITH THE DEF ERROR CODES.

Corrective Action:

WE HAVE HAD TWO DIESEL EXHAUST FLUID (DEF) HEAD FAILURES THAT HAVE REQUIRED REPLACEMENT OF THE DEF HEAD UNIT. THE FIRST SITUATION RESULTED IN A DERATING OF THE ENGINE, LIMITING OUR SPEED TO 4 OR 5 MPH WHILE ON THE INTERSTATE. THE VEHICLE HAD TO BE TOWED 200 MILES TO A SERVICE CENTER, THEN IT TOOK A WEEK TO OBTAIN REPLACEMENT PARTS. THE SECOND SITUATION HAPPENED WITHIN 5 MILES OF A SERVICE CENTER AND WE WERE FORTUNATE ENOUGH TO BE ABLE TO MAKE IT TO THE SERVICE CENTER. HOWEVER, WE ARE SEEING HUNDREDS OF SIMILAR SITUATIONS BEING POSTED TO RV FORUMS ON VARIOUS SOCIAL NETWORKS. A RECALL NEEDS TO BE MADE FOR ALL CUMMINS ENGINES THAT HAVE DEF SYSTEMS. AS PART OF THE SOLUTION, THE DESIGNS NEED TO BE CHANGED SO THAT THE ENGINES CAN CONTINUE TO RUN WITH THE DEF ERROR CODE RATHER THAN SENDING THE ENGINE INTO A DERATE SITUATION AS THIS PRESENTS A SEVERE HAZARD TO OCCUPANTS IN THE VEHICLE, AS WELL AS OTHER TRAFFIC ON THE ROAD. RV BUILT ON A PREVOST CHASSIS ALLOW NORMAL OPERATION OF THE ENGINE AND RV SPEED EVEN WITH THE DEF ERROR CODES.

Additional Notes:

WE HAVE HAD TWO DIESEL EXHAUST FLUID (DEF) HEAD FAILURES THAT HAVE REQUIRED REPLACEMENT OF THE DEF HEAD UNIT. THE FIRST SITUATION RESULTED IN A DERATING OF THE ENGINE, LIMITING OUR SPEED TO 4 OR 5 MPH WHILE ON THE INTERSTATE. THE VEHICLE HAD TO BE TOWED 200 MILES TO A SERVICE CENTER, THEN IT TOOK A WEEK TO OBTAIN REPLACEMENT PARTS. THE SECOND SITUATION HAPPENED WITHIN 5 MILES OF A SERVICE CENTER AND WE WERE FORTUNATE ENOUGH TO BE ABLE TO MAKE IT TO THE SERVICE CENTER. HOWEVER, WE ARE SEEING HUNDREDS OF SIMILAR SITUATIONS BEING POSTED TO RV FORUMS ON VARIOUS SOCIAL NETWORKS. A RECALL NEEDS TO BE MADE FOR ALL CUMMINS ENGINES THAT HAVE DEF SYSTEMS. AS PART OF THE SOLUTION, THE DESIGNS NEED TO BE CHANGED SO THAT THE ENGINES CAN CONTINUE TO RUN WITH THE DEF ERROR CODE RATHER THAN SENDING THE ENGINE INTO A DERATE SITUATION AS THIS PRESENTS A SEVERE HAZARD TO OCCUPANTS IN THE VEHICLE, AS WELL AS OTHER TRAFFIC ON THE ROAD. RV BUILT ON A PREVOST CHASSIS ALLOW NORMAL OPERATION OF THE ENGINE AND RV SPEED EVEN WITH THE DEF ERROR CODES.

Manufacturer: NEWMAR
Mfg Campaign: 11354123
Notice Date: Sep 10, 2020
Recall Date: Sep 10, 2020
Newmar Corporation
Campaign: 11111332 Other
Jul 14, 2018
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

DISCOVERED A FUEL LINE ROUTING THAT WAS RUBBING AGAINST THE LOWER PART OF THE ENGINE DURING AN INSPECTION AND SERVICE. I TIED IT BACK TO KEEP IT FROM RUBBING ALL THE WAY THROUGH THE FUEL LINE. THIS IS ON A FREIGHTLINER CHASSIS

Corrective Action:

DISCOVERED A FUEL LINE ROUTING THAT WAS RUBBING AGAINST THE LOWER PART OF THE ENGINE DURING AN INSPECTION AND SERVICE. I TIED IT BACK TO KEEP IT FROM RUBBING ALL THE WAY THROUGH THE FUEL LINE. THIS IS ON A FREIGHTLINER CHASSIS

Additional Notes:

DISCOVERED A FUEL LINE ROUTING THAT WAS RUBBING AGAINST THE LOWER PART OF THE ENGINE DURING AN INSPECTION AND SERVICE. I TIED IT BACK TO KEEP IT FROM RUBBING ALL THE WAY THROUGH THE FUEL LINE. THIS IS ON A FREIGHTLINER CHASSIS

Manufacturer: NEWMAR
Mfg Campaign: 11111332
Notice Date: Jul 14, 2018
Recall Date: Jul 14, 2018

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