Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2016-2017 Newmar Ventana, 2015-2016 Newmar London Aire, and 2013-2017 Newmar Dutch Star motorhomes. When switching from using the low beam headlights to the high beam headlights, the low beam headlights go out when the intention was to have both beams illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 18, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2014-2017 Newmar Ventana, 2011-2017 Newmar Dutch Star, and 2011-2014 Newmar Mountain Aire vehicles, built on Freightliner XBR chassis and equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-762
Recall Date: Mar 27, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17E-062
Recall Date: Dec 15, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2014 Moutain Aire and 2014-2017 Dutch Star recreational vehicles built on Freightliner XCR chassis manufactured by Daimler Trucks North America (DTNA). These chassis have a battery cable mounting bracket may not have been installed correctly, as a result, the improperly routed and clipped battery cable can contact the frame rail, possibly chafing and short circuiting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17V-451
Recall Date: Aug 9, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2014-2018 Newmar Dutch Star and 2015-2017 Newmar Ventana motorhomes. In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the ON position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 30, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2016-2017 Dutch Star and Ventana motorhomes manufactured January 22, 2016, to November 7, 2016, equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16V 809
Recall Date: Nov 15, 2016
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Dutch Star and Mountain Aire and 2015-2016 London Aire and Essex motorhomes manufactured January 28, 2013, to December 14, 2015 and built on a Daimler Trucks North America (DTNA) chassis. The throttle pedal position sensor on the affected vehicles may not return to zero, causing the engine brake to suddenly not activate as expected, reducing the vehicle's deceleration ability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16V 321
Recall Date: Jun 28, 2016
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Dutch Star motorhomes manufactured from June 5, 2014, through October 16, 2015, and built on a Freightliner chassis. In the affected vehicles, the steering box may have been manufactured with an incorrect spacer with insufficient height that can cause too much play, causing the connection to wear between the steering wheel and the front axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16V 366
Recall Date: Jun 8, 2016
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Dutch Star, Mountain Aire, Essex, and 2015-2016 London Aire vehicles manufactured March 27, 2013, to October 16, 2015 and built on a Freightliner chassis. On certain recreational vehicles built with a heavier, adjustable foot pedal, the brake activation signal to certain towed devices may not deactivate when the service brakes are released.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16V-204
Recall Date: Apr 28, 2016
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2016 Ventana, and Dutch Star vehicles manufactured March 19, 2015, to January 21, 2016 on Freightliner chassis. The affected vehicles have an "Incomplete Vehicle Label" that incorrectly lists the maximum front tire inflation level to be 130 pounds per square inch (psi), when the correct level is 120 psi.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 27, 2016
Consumer Complaints
3 ComplaintsNewmar Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windows constantly fogging causing view obstruction to rear view mirrors.
Corrective Action:
Windows constantly fogging causing view obstruction to rear view mirrors.
Additional Notes:
Windows constantly fogging causing view obstruction to rear view mirrors.
Mfg Campaign: 11491238
Recall Date: Oct 27, 2022
Newmar Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving on I-75 in the Venice, Florida area, the lower half of the window fell off our motorcoach. The window was located on the passenger side about 22 ft from the front. I have learned this morning that many reports of this continue being reported on windows made by Hehr, which is now owned by Lippert. We are so very thankful it did not hit the vehicle behind us.
Corrective Action:
While driving on I-75 in the Venice, Florida area, the lower half of the window fell off our motorcoach. The window was located on the passenger side about 22 ft from the front. I have learned this morning that many reports of this continue being reported on windows made by Hehr, which is now owned by Lippert. We are so very thankful it did not hit the vehicle behind us.
Additional Notes:
While driving on I-75 in the Venice, Florida area, the lower half of the window fell off our motorcoach. The window was located on the passenger side about 22 ft from the front. I have learned this morning that many reports of this continue being reported on windows made by Hehr, which is now owned by Lippert. We are so very thankful it did not hit the vehicle behind us.
Mfg Campaign: 11455299
Recall Date: Mar 5, 2022
Newmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2016 NEWMAR DUTCH STAR MOTOR HOME MODEL 4018. IT'S A 40 FT LONG DIESEL PUSHER ON A FREIGHTLINER CHASSIS WITH TOYAL WEIGHT OF 39600 LBS. THE PROBLEM IS POTENTIAL OVERLOADING OF THE FRONT TIRES DUE TO WEIGHT. THE MOTOR HOME WAS JUST WEIGHED AT THE NEWMAR CORP. FACTORY AND THE WEIGHT ON THE FRONT LEFT TIRE WITHOUT PASSENGERS WAS 7355 LBS. THE FRONT TIRES ON THIS VEHICLE ARE MICHELIN 305/70R22.5 LRL SERIES XRV. THEY HAVE A MAXIMUM LOAD RATING OF 7830 LBS.. ADDING THE WEIGHT OF A PASSENGER AND I SITTING IN THE TWO FRONT SEATS I ESTIMATE 7651 LBS. ON THE FL TIRE. THAT IS ONLY 179 LBS AWAY FROM THE MAXIMUM TIRE RATING WITHOUT ANY PASSENGERS SITTING ON THE SEAT BELT EQUIPPED SOFA. IT ALSO DOES NOT INCLUDE THE ROUGHLY 1000 LBS OF ADDITIONAL EQUIPMENT I HAVE BEEN WAITING TO INSTALL. WITH EQUIPMENT, PASSENGERS AND THEIR LUGGAGE, THE FL TIRE WEIGHT WOULD INCREASE TO 7976 LBS. OR 146 LBS OVER THE MAXIMUM LEFT TIRE LOAD RATING. NEWMAR ADJUSTED THE SIDE TO SIDE FRONT WEIGHT TO BALANCE WEIGHTS BETWEEN FRONT TIRES AS MUCH AS POSSIBLE BY FINELY ADJUSTING THE CHASSIS RIDE HEIGHT ON EACH SIDE. UNFORTUNATELY, THESE ADJUSTMENTS CHANGE AND I EARLIER HAD TO GET ONE LINKAGE RE-TIGHTENED. IF THE ADJUSTMENTS CHANGE, THE WEIGHT ON THE FRONT LEFT TIRE COULD INCREASE BY AT LEAST SEVERAL HUNDRED POUNDS EXCEEDING THE MAXIMUM TIRE RATING EVEN WITHOUT ADDING ADDITIONAL EQUIPMENT OR PASSENGERS ON THE SOFA. THIS CURRENTLY APPEARS TO BE A DANGEROUS CONDITION IF I CARRY PASSENGERS AND WILL ONLY GET WORSE IF I INSTALL THE ADDITIONAL PLANNED EQUIPMENT. NEWMAR REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM. IT IS MY UNDERSTANDING THEY HAVE UPGRADED THE TIRE SIZE AND CAPACITY ON THE 2017 MODEL. AT THE PRESENT TIME, I AM FEELING UNSAFE ABOUT DRIVING THIS VEHICLE WITH PASSENGERS AND I ALSO AM AFRAID TO ADD THE PLANNED ADDITIONAL EQUIPMENT. *TR
Corrective Action:
I HAVE A 2016 NEWMAR DUTCH STAR MOTOR HOME MODEL 4018. IT'S A 40 FT LONG DIESEL PUSHER ON A FREIGHTLINER CHASSIS WITH TOYAL WEIGHT OF 39600 LBS. THE PROBLEM IS POTENTIAL OVERLOADING OF THE FRONT TIRES DUE TO WEIGHT. THE MOTOR HOME WAS JUST WEIGHED AT THE NEWMAR CORP. FACTORY AND THE WEIGHT ON THE FRONT LEFT TIRE WITHOUT PASSENGERS WAS 7355 LBS. THE FRONT TIRES ON THIS VEHICLE ARE MICHELIN 305/70R22.5 LRL SERIES XRV. THEY HAVE A MAXIMUM LOAD RATING OF 7830 LBS.. ADDING THE WEIGHT OF A PASSENGER AND I SITTING IN THE TWO FRONT SEATS I ESTIMATE 7651 LBS. ON THE FL TIRE. THAT IS ONLY 179 LBS AWAY FROM THE MAXIMUM TIRE RATING WITHOUT ANY PASSENGERS SITTING ON THE SEAT BELT EQUIPPED SOFA. IT ALSO DOES NOT INCLUDE THE ROUGHLY 1000 LBS OF ADDITIONAL EQUIPMENT I HAVE BEEN WAITING TO INSTALL. WITH EQUIPMENT, PASSENGERS AND THEIR LUGGAGE, THE FL TIRE WEIGHT WOULD INCREASE TO 7976 LBS. OR 146 LBS OVER THE MAXIMUM LEFT TIRE LOAD RATING. NEWMAR ADJUSTED THE SIDE TO SIDE FRONT WEIGHT TO BALANCE WEIGHTS BETWEEN FRONT TIRES AS MUCH AS POSSIBLE BY FINELY ADJUSTING THE CHASSIS RIDE HEIGHT ON EACH SIDE. UNFORTUNATELY, THESE ADJUSTMENTS CHANGE AND I EARLIER HAD TO GET ONE LINKAGE RE-TIGHTENED. IF THE ADJUSTMENTS CHANGE, THE WEIGHT ON THE FRONT LEFT TIRE COULD INCREASE BY AT LEAST SEVERAL HUNDRED POUNDS EXCEEDING THE MAXIMUM TIRE RATING EVEN WITHOUT ADDING ADDITIONAL EQUIPMENT OR PASSENGERS ON THE SOFA. THIS CURRENTLY APPEARS TO BE A DANGEROUS CONDITION IF I CARRY PASSENGERS AND WILL ONLY GET WORSE IF I INSTALL THE ADDITIONAL PLANNED EQUIPMENT. NEWMAR REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM. IT IS MY UNDERSTANDING THEY HAVE UPGRADED THE TIRE SIZE AND CAPACITY ON THE 2017 MODEL. AT THE PRESENT TIME, I AM FEELING UNSAFE ABOUT DRIVING THIS VEHICLE WITH PASSENGERS AND I ALSO AM AFRAID TO ADD THE PLANNED ADDITIONAL EQUIPMENT. *TR
Additional Notes:
I HAVE A 2016 NEWMAR DUTCH STAR MOTOR HOME MODEL 4018. IT'S A 40 FT LONG DIESEL PUSHER ON A FREIGHTLINER CHASSIS WITH TOYAL WEIGHT OF 39600 LBS. THE PROBLEM IS POTENTIAL OVERLOADING OF THE FRONT TIRES DUE TO WEIGHT. THE MOTOR HOME WAS JUST WEIGHED AT THE NEWMAR CORP. FACTORY AND THE WEIGHT ON THE FRONT LEFT TIRE WITHOUT PASSENGERS WAS 7355 LBS. THE FRONT TIRES ON THIS VEHICLE ARE MICHELIN 305/70R22.5 LRL SERIES XRV. THEY HAVE A MAXIMUM LOAD RATING OF 7830 LBS.. ADDING THE WEIGHT OF A PASSENGER AND I SITTING IN THE TWO FRONT SEATS I ESTIMATE 7651 LBS. ON THE FL TIRE. THAT IS ONLY 179 LBS AWAY FROM THE MAXIMUM TIRE RATING WITHOUT ANY PASSENGERS SITTING ON THE SEAT BELT EQUIPPED SOFA. IT ALSO DOES NOT INCLUDE THE ROUGHLY 1000 LBS OF ADDITIONAL EQUIPMENT I HAVE BEEN WAITING TO INSTALL. WITH EQUIPMENT, PASSENGERS AND THEIR LUGGAGE, THE FL TIRE WEIGHT WOULD INCREASE TO 7976 LBS. OR 146 LBS OVER THE MAXIMUM LEFT TIRE LOAD RATING. NEWMAR ADJUSTED THE SIDE TO SIDE FRONT WEIGHT TO BALANCE WEIGHTS BETWEEN FRONT TIRES AS MUCH AS POSSIBLE BY FINELY ADJUSTING THE CHASSIS RIDE HEIGHT ON EACH SIDE. UNFORTUNATELY, THESE ADJUSTMENTS CHANGE AND I EARLIER HAD TO GET ONE LINKAGE RE-TIGHTENED. IF THE ADJUSTMENTS CHANGE, THE WEIGHT ON THE FRONT LEFT TIRE COULD INCREASE BY AT LEAST SEVERAL HUNDRED POUNDS EXCEEDING THE MAXIMUM TIRE RATING EVEN WITHOUT ADDING ADDITIONAL EQUIPMENT OR PASSENGERS ON THE SOFA. THIS CURRENTLY APPEARS TO BE A DANGEROUS CONDITION IF I CARRY PASSENGERS AND WILL ONLY GET WORSE IF I INSTALL THE ADDITIONAL PLANNED EQUIPMENT. NEWMAR REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM. IT IS MY UNDERSTANDING THEY HAVE UPGRADED THE TIRE SIZE AND CAPACITY ON THE 2017 MODEL. AT THE PRESENT TIME, I AM FEELING UNSAFE ABOUT DRIVING THIS VEHICLE WITH PASSENGERS AND I ALSO AM AFRAID TO ADD THE PLANNED ADDITIONAL EQUIPMENT. *TR
Mfg Campaign: 10928890
Recall Date: Nov 30, 2016
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