NEWMAR CANYON STAR 2022

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 22V584000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Aug 4, 2022
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2022 Mountain Aire, Dutch Star, Ventana, 2021-2023 Bay Star, Canyon Star, and 2022-2023 Kountry Star, and Bay Star Sport motorhomes. The service valves on the LPG tanks may be improperly connected, which can cause a propane leak.

Potential Risk:
A propane leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed on September 30, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Sep 30, 2022
Recall Date: Aug 4, 2022
Newmar Corporation
NHTSA Campaign: 22V234000 SAFETY RECALL
5K Vehicles Affected
Recall Date: Apr 11, 2022
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.

Potential Risk:
A short circuit increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Jun 10, 2022
Recall Date: Apr 11, 2022

Consumer Complaints

1 Complaint
Newmar Corporation
Campaign: 11464862 Other
May 16, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On Friday, May 13th 2022 my wife and I were returning from a camping trip in our 2022 Canyon Star motorhome. We were getting close to home, we heard what sounded like a loud bang and the passenger side window had suddenly shattered. It appeared that the epicenter of the shatter was a circular spot behind the outside mirror about 2" from the bottom of the glass. We were not in any traffic and there were no cars near us. We did not see any debris that got kicked up at all. It appears to have just shattered for no reason. We suspect that there was an UNSEEN defect in the glass. The only good news is that the inner piece of safety glass that was right next to my wife did not break. We were trying to get to the dealership with it still intact as I hoped that there was a laminate to keep it together. I had reduced speed and moved over one lane to the far right lane to be as safe as possible. Unfortunately, the glass shards loosened and fell to the roadway. We were able to finally reach the dealership safely. What remained of the window was inspected by the service personnel at the dealership. Pictures were taken and were to be sent to Newmar. Because it was a shattered window, there is nothing really available for additional inspection. Pictures have been attached. Had the inner safety glass shattered as well, my wife could have been seriously injured as the window was just to the right of her head.

Corrective Action:

On Friday, May 13th 2022 my wife and I were returning from a camping trip in our 2022 Canyon Star motorhome. We were getting close to home, we heard what sounded like a loud bang and the passenger side window had suddenly shattered. It appeared that the epicenter of the shatter was a circular spot behind the outside mirror about 2" from the bottom of the glass. We were not in any traffic and there were no cars near us. We did not see any debris that got kicked up at all. It appears to have just shattered for no reason. We suspect that there was an UNSEEN defect in the glass. The only good news is that the inner piece of safety glass that was right next to my wife did not break. We were trying to get to the dealership with it still intact as I hoped that there was a laminate to keep it together. I had reduced speed and moved over one lane to the far right lane to be as safe as possible. Unfortunately, the glass shards loosened and fell to the roadway. We were able to finally reach the dealership safely. What remained of the window was inspected by the service personnel at the dealership. Pictures were taken and were to be sent to Newmar. Because it was a shattered window, there is nothing really available for additional inspection. Pictures have been attached. Had the inner safety glass shattered as well, my wife could have been seriously injured as the window was just to the right of her head.

Additional Notes:

On Friday, May 13th 2022 my wife and I were returning from a camping trip in our 2022 Canyon Star motorhome. We were getting close to home, we heard what sounded like a loud bang and the passenger side window had suddenly shattered. It appeared that the epicenter of the shatter was a circular spot behind the outside mirror about 2" from the bottom of the glass. We were not in any traffic and there were no cars near us. We did not see any debris that got kicked up at all. It appears to have just shattered for no reason. We suspect that there was an UNSEEN defect in the glass. The only good news is that the inner piece of safety glass that was right next to my wife did not break. We were trying to get to the dealership with it still intact as I hoped that there was a laminate to keep it together. I had reduced speed and moved over one lane to the far right lane to be as safe as possible. Unfortunately, the glass shards loosened and fell to the roadway. We were able to finally reach the dealership safely. What remained of the window was inspected by the service personnel at the dealership. Pictures were taken and were to be sent to Newmar. Because it was a shattered window, there is nothing really available for additional inspection. Pictures have been attached. Had the inner safety glass shattered as well, my wife could have been seriously injured as the window was just to the right of her head.

Manufacturer: NEWMAR
Mfg Campaign: 11464862
Notice Date: May 16, 2022
Recall Date: May 16, 2022

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