NEWMAR CANYON STAR 2016

Complete listing of complaints and recalls for this vehicle

2
Complaints
10
Recalls

Complaints & Recalls

2 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 17V830000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 19, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.

Potential Risk:
The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Feb 5, 2018
Recall Date: Dec 19, 2017
Newmar Corporation
NHTSA Campaign: 17V809000 SAFETY RECALL
34.7K Vehicles Affected
Recall Date: Dec 15, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 17E-062
Notice Date: Feb 7, 2018
Recall Date: Dec 15, 2017
Newmar Corporation
NHTSA Campaign: 16V744000 SAFETY RECALL
114 Vehicles Affected
Recall Date: Oct 17, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2012-2017 Canyon Star motor homes manufactured September 7, 2011, to September 6, 2016 and equipped with wheelchair lifts. Incorrect bolts may have been used to install the wheelchair lift base. These bolts may unexpectedly break allowing the lift to move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 404, "Platform Lift Installations."

Potential Risk:
Unintentional movement of the wheelchair lift can cause injury to the lift occupant and/or the lift operator.
FREE Recall Solution:
Newmar will notify owners, and Newmar service facilities will replace the wheelchair lift base mounting bolts, free of charge. The recall began on October 28, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Oct 28, 2016
Recall Date: Oct 17, 2016
Newmar Corporation
NHTSA Campaign: 16V699000 SAFETY RECALL
71 Vehicles Affected
Recall Date: Sep 28, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2015-2017 Canyon Star recreational vehicles manufactured June 5, 2014, to September 6, 2016. These vehicles have a wheelchair access door with a power door lock that may open while the vehicle is in motion if the keyfob button is pressed accidentally.

Potential Risk:
If the wheelchair access door opens while the vehicle is being driven, it could cause a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will add a relay harness to prevent the keyfob button from opening the door while the vehicle is in motion. The recall began on October 18, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Oct 18, 2016
Recall Date: Sep 28, 2016
Newmar Corporation
NHTSA Campaign: 15V747000 SAFETY RECALL
90 Vehicles Affected
Recall Date: Nov 12, 2015
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Canyon Star motorhomes manufactured September 10, 2013, to August 18, 2015 and equipped with Atwood on-demand water heaters. In the affected vehicles, the water heater valve may not be properly set and, as a result, the water and gas valve may cause the water heater to overheat the water in the hot water supply tap.

Potential Risk:
The overheating of the water may result in the release of steam, possibly causing the operator is to scald themselves and increasing the risk of injury.
FREE Recall Solution:
Newmar will notify owners, and dealers will install a remedy kit to eliminate the scald hazard, free of charge. The recall began on December 8, 2015. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Dec 8, 2015
Recall Date: Nov 12, 2015
Newmar Corporation
NHTSA Campaign: 15V713000 SAFETY RECALL
93 Vehicles Affected
Recall Date: Oct 28, 2015
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2016 Bay Star Sport, Bay Star, and Canyon Star vehicles manufactured July 8, 2015, to September 23, 2015. Due to an incorrect shift cable bracket and an improper shift cable adjustment, the affected vehicles can be shifted out of 'PARK' without applying the brakes.

Potential Risk:
If the vehicle can be shifted into reverse without the brakes being applied, the vehicle may unintentionally move, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Ford dealers will replace the transmission shift control bracket and adjust the transmission shift cable, free of charge. The recall began on November 13, 2015. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's and Ford's number for this recall is 15S25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 15S25
Notice Date: Nov 13, 2015
Recall Date: Oct 28, 2015
Newmar Corporation
NHTSA Campaign: 15V642000 SAFETY RECALL
86 Vehicles Affected
Recall Date: Oct 13, 2015
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2016 Bay Star, Bay Star Sport and Canyon Star motorhomes manufactured July 8, 2015, to September 14, 2015. In the affected vehicles, the parking brake actuator may be out of calibration causing the parking brake system to not properly hold the vehicle even with the parking brake pedal fully depressed. Additionally, the parking brake may not disengage completely when the parking brake pedal is released.

Potential Risk:
If the parking brake does not fully engage, the vehicle may unexpectedly roll, increasing the risk of personal injury or a crash. A parking brake that drags may result in a wheel end fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will replace the parking brake foot pedal assembly, free of charge. The recall began on October 22, 2015. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Oct 22, 2015
Recall Date: Oct 13, 2015
Newmar Corporation
NHTSA Campaign: 15V477000 SAFETY RECALL
472 Vehicles Affected
Recall Date: Jul 28, 2015
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2009-2016 Canyon Star toy haulers manufactured from November 28, 2007, through July 9, 2015, and model year 2007-2009 All Star toy haulers manufactured from January 30, 2006, through October 21, 2009. There is unprotected flammable plastic wrap surrounding the exterior fuel dispensing system which could burn if exposed to an ignition source.

Potential Risk:
If the exterior fuel dispensing compartment were to catch fire, the surrounding plastic wrap material could burn increasing the risk of a vehicle fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will install a protective metal sheet on the top of the exterior fuel compartment. The repair will be performed free of charge. The recall began on September 1, 2015. Owners may contact Newmar customer service at 1-574-773-7791.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Sep 1, 2015
Recall Date: Jul 28, 2015

Consumer Complaints

2 Complaints
Newmar Corporation
Campaign: 11664960 Other
Jun 4, 2025
Defect Description:

ENGINE

Potential Consequences:

Passenger side of engine valve train failure. Frozen roller bearing with heavy wear, heavy wear on cam and dropped one valve in cylinder. Major damage to cylinder wall, piston and head. Complete engine replacement needed. Only 18000 miles on this engine. Ordered new one from ford dealership. The engine has been removed by a certified ford mechanic and inspected for the damage. The motor home was not in motion when engine failure happened. There were no warning lights, messages or buzzers before during and after failure accrued. The motor was turned off as soon as noise was heard. There was a certified ford mechanic inspecting the motor home when failure accrued.

Corrective Action:

Passenger side of engine valve train failure. Frozen roller bearing with heavy wear, heavy wear on cam and dropped one valve in cylinder. Major damage to cylinder wall, piston and head. Complete engine replacement needed. Only 18000 miles on this engine. Ordered new one from ford dealership. The engine has been removed by a certified ford mechanic and inspected for the damage. The motor home was not in motion when engine failure happened. There were no warning lights, messages or buzzers before during and after failure accrued. The motor was turned off as soon as noise was heard. There was a certified ford mechanic inspecting the motor home when failure accrued.

Additional Notes:

Passenger side of engine valve train failure. Frozen roller bearing with heavy wear, heavy wear on cam and dropped one valve in cylinder. Major damage to cylinder wall, piston and head. Complete engine replacement needed. Only 18000 miles on this engine. Ordered new one from ford dealership. The engine has been removed by a certified ford mechanic and inspected for the damage. The motor home was not in motion when engine failure happened. There were no warning lights, messages or buzzers before during and after failure accrued. The motor was turned off as soon as noise was heard. There was a certified ford mechanic inspecting the motor home when failure accrued.

Manufacturer: NEWMAR
Mfg Campaign: 11664960
Notice Date: Jun 4, 2025
Recall Date: Jun 4, 2025
Newmar Corporation
Campaign: 10839302 Other
Mar 1, 2016
Defect Description:

SERVICE BRAKES

Potential Consequences:

SHORTLY AFTER PURCHASING A 2016 NEWMAR CANYON STAR MOTORHOME, WE EXPERIENCED THE EMERGENCY BRAKE AND HYDROBOOST LIGHTS COMING ON. THIS WOULD RANDOMLY OCCUR WHETHER WE DROVE IT 30 FEET OR 30 MILES. THE OWNER'S MANUAL SAID TO TAKE IT IMMEDIATELY TO A FORD SERVICE CENTER, WHICH WE DID. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCTOBER, 2015. WE ONLY HAVE 1600 MILES ON SAID VEHICLE. FORD REPLACED THE ABS MODULE WHICH DID NOT HELP. FORD THEN REPLACED A RELAY AND FLOW VALVE ON THE HYDROBOOST. THIS DID NOT HELP. AT THIS POINT THE VEHICLE IS UNUSEABLE AND A SAFETY HAZARD SINCE IT AFFECTS THE BRAKES. I HAVE DETERMINED FROM THE INTERNET THAT OTHER INDIVIDUALS ARE EXPERIENCING THE SAME PROBLEMS WITH DIFFERENT MANUFACTURERS WITH NO REMEDIES. ALL OF THESE VEHICLES ARE USING THE 2016 F-53 CHASSIS. I WOULD LIKE YOUR HELP IN RESOLVING THIS ISSUE BY ASSIGNING A FORD ENGINEER TO TROUBLESHOOT WHY THIS IS HAPPENING.

Corrective Action:

SHORTLY AFTER PURCHASING A 2016 NEWMAR CANYON STAR MOTORHOME, WE EXPERIENCED THE EMERGENCY BRAKE AND HYDROBOOST LIGHTS COMING ON. THIS WOULD RANDOMLY OCCUR WHETHER WE DROVE IT 30 FEET OR 30 MILES. THE OWNER'S MANUAL SAID TO TAKE IT IMMEDIATELY TO A FORD SERVICE CENTER, WHICH WE DID. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCTOBER, 2015. WE ONLY HAVE 1600 MILES ON SAID VEHICLE. FORD REPLACED THE ABS MODULE WHICH DID NOT HELP. FORD THEN REPLACED A RELAY AND FLOW VALVE ON THE HYDROBOOST. THIS DID NOT HELP. AT THIS POINT THE VEHICLE IS UNUSEABLE AND A SAFETY HAZARD SINCE IT AFFECTS THE BRAKES. I HAVE DETERMINED FROM THE INTERNET THAT OTHER INDIVIDUALS ARE EXPERIENCING THE SAME PROBLEMS WITH DIFFERENT MANUFACTURERS WITH NO REMEDIES. ALL OF THESE VEHICLES ARE USING THE 2016 F-53 CHASSIS. I WOULD LIKE YOUR HELP IN RESOLVING THIS ISSUE BY ASSIGNING A FORD ENGINEER TO TROUBLESHOOT WHY THIS IS HAPPENING.

Additional Notes:

SHORTLY AFTER PURCHASING A 2016 NEWMAR CANYON STAR MOTORHOME, WE EXPERIENCED THE EMERGENCY BRAKE AND HYDROBOOST LIGHTS COMING ON. THIS WOULD RANDOMLY OCCUR WHETHER WE DROVE IT 30 FEET OR 30 MILES. THE OWNER'S MANUAL SAID TO TAKE IT IMMEDIATELY TO A FORD SERVICE CENTER, WHICH WE DID. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCTOBER, 2015. WE ONLY HAVE 1600 MILES ON SAID VEHICLE. FORD REPLACED THE ABS MODULE WHICH DID NOT HELP. FORD THEN REPLACED A RELAY AND FLOW VALVE ON THE HYDROBOOST. THIS DID NOT HELP. AT THIS POINT THE VEHICLE IS UNUSEABLE AND A SAFETY HAZARD SINCE IT AFFECTS THE BRAKES. I HAVE DETERMINED FROM THE INTERNET THAT OTHER INDIVIDUALS ARE EXPERIENCING THE SAME PROBLEMS WITH DIFFERENT MANUFACTURERS WITH NO REMEDIES. ALL OF THESE VEHICLES ARE USING THE 2016 F-53 CHASSIS. I WOULD LIKE YOUR HELP IN RESOLVING THIS ISSUE BY ASSIGNING A FORD ENGINEER TO TROUBLESHOOT WHY THIS IS HAPPENING.

Manufacturer: NEWMAR
Mfg Campaign: 10839302
Notice Date: Mar 1, 2016
Recall Date: Mar 1, 2016
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