Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2023 Bay Star, 2020-2023 Bay Star Sport, and 2022-2023 Super Star motorhomes. The seat belt brackets for the dinette seat belts were modified to avoid interference with the vehicle slide-out rollers in the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat belt Assembly Anchorages" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 604 RSB
Recall Date: Jul 7, 2023
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2021-2023 Bay Star, 2023 Bay Star Sport and Canyon Star motorhomes. The entry door latch may fail and not allow entry or exit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 597R
Recall Date: Mar 2, 2023
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2022 Mountain Aire, Dutch Star, Ventana, 2021-2023 Bay Star, Canyon Star, and 2022-2023 Kountry Star, and Bay Star Sport motorhomes. The service valves on the LPG tanks may be improperly connected, which can cause a propane leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 4, 2022
Consumer Complaints
8 ComplaintsNewmar Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
While Driving the advance track message comes on and the dash light comes on the cruse control quits and the hill assist not available comes on. All resets when the Motor Home is engine is turned off for a few minutes. Next time driven all comes back on again.
Corrective Action:
While Driving the advance track message comes on and the dash light comes on the cruse control quits and the hill assist not available comes on. All resets when the Motor Home is engine is turned off for a few minutes. Next time driven all comes back on again.
Additional Notes:
While Driving the advance track message comes on and the dash light comes on the cruse control quits and the hill assist not available comes on. All resets when the Motor Home is engine is turned off for a few minutes. Next time driven all comes back on again.
Mfg Campaign: 11647512
Recall Date: Mar 10, 2025
Newmar Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While Driving the advance track message comes on and the dash light comes on the cruse control quits and the hill assist not available comes on. All resets when the Motor Home is engine is turned off for a few minutes. Next time driven all comes back on again.
Corrective Action:
While Driving the advance track message comes on and the dash light comes on the cruse control quits and the hill assist not available comes on. All resets when the Motor Home is engine is turned off for a few minutes. Next time driven all comes back on again.
Additional Notes:
While Driving the advance track message comes on and the dash light comes on the cruse control quits and the hill assist not available comes on. All resets when the Motor Home is engine is turned off for a few minutes. Next time driven all comes back on again.
Mfg Campaign: 11647512
Recall Date: Mar 10, 2025
Newmar Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning
Corrective Action:
The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning
Additional Notes:
The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning
Mfg Campaign: 11605454
Recall Date: Jul 30, 2024
Newmar Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning
Corrective Action:
The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning
Additional Notes:
The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning
Mfg Campaign: 11605454
Recall Date: Jul 30, 2024
Newmar Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning
Corrective Action:
The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning
Additional Notes:
The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning
Mfg Campaign: 11605454
Recall Date: Jul 30, 2024
Newmar Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.
Corrective Action:
I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.
Additional Notes:
I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.
Mfg Campaign: 11489043
Recall Date: Oct 12, 2022
Newmar Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.
Corrective Action:
I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.
Additional Notes:
I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.
Mfg Campaign: 11489043
Recall Date: Oct 12, 2022
Newmar Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.
Corrective Action:
I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.
Additional Notes:
I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.
Mfg Campaign: 11489043
Recall Date: Oct 12, 2022
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