NEWMAR BAY STAR 2023

Complete listing of complaints and recalls for this vehicle

8
Complaints
3
Recalls

Complaints & Recalls

8 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 23V469000 SAFETY RECALL
372 Vehicles Affected
Recall Date: Jul 7, 2023
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2023 Bay Star, 2020-2023 Bay Star Sport, and 2022-2023 Super Star motorhomes. The seat belt brackets for the dinette seat belts were modified to avoid interference with the vehicle slide-out rollers in the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat belt Assembly Anchorages" and 207, "Seating Systems."

Potential Risk:
Modified seat belt mounting brackets can fail to properly restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will replace the seat belt mounting brackets, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 604RSB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 604 RSB
Notice Date: Aug 4, 2023
Recall Date: Jul 7, 2023
Newmar Corporation
NHTSA Campaign: 23V138000 SAFETY RECALL
151 Vehicles Affected
Recall Date: Mar 2, 2023
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2021-2023 Bay Star, 2023 Bay Star Sport and Canyon Star motorhomes. The entry door latch may fail and not allow entry or exit.

Potential Risk:
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
FREE Recall Solution:
Dealers will inspect and replace the door latch, as necessary, free of charge. Owner notification letters were be mailed April 28, 2023. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 597R.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 597R
Notice Date: Apr 28, 2023
Recall Date: Mar 2, 2023
Newmar Corporation
NHTSA Campaign: 22V584000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Aug 4, 2022
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2022 Mountain Aire, Dutch Star, Ventana, 2021-2023 Bay Star, Canyon Star, and 2022-2023 Kountry Star, and Bay Star Sport motorhomes. The service valves on the LPG tanks may be improperly connected, which can cause a propane leak.

Potential Risk:
A propane leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed on September 30, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Sep 30, 2022
Recall Date: Aug 4, 2022

Consumer Complaints

8 Complaints
Newmar Corporation
Campaign: 11647512 Other
Mar 10, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

While Driving the advance track message comes on and the dash light comes on the cruse control quits and the hill assist not available comes on. All resets when the Motor Home is engine is turned off for a few minutes. Next time driven all comes back on again.

Corrective Action:

While Driving the advance track message comes on and the dash light comes on the cruse control quits and the hill assist not available comes on. All resets when the Motor Home is engine is turned off for a few minutes. Next time driven all comes back on again.

Additional Notes:

While Driving the advance track message comes on and the dash light comes on the cruse control quits and the hill assist not available comes on. All resets when the Motor Home is engine is turned off for a few minutes. Next time driven all comes back on again.

Manufacturer: NEWMAR
Mfg Campaign: 11647512
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Newmar Corporation
Campaign: 11647512 Other
Mar 10, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While Driving the advance track message comes on and the dash light comes on the cruse control quits and the hill assist not available comes on. All resets when the Motor Home is engine is turned off for a few minutes. Next time driven all comes back on again.

Corrective Action:

While Driving the advance track message comes on and the dash light comes on the cruse control quits and the hill assist not available comes on. All resets when the Motor Home is engine is turned off for a few minutes. Next time driven all comes back on again.

Additional Notes:

While Driving the advance track message comes on and the dash light comes on the cruse control quits and the hill assist not available comes on. All resets when the Motor Home is engine is turned off for a few minutes. Next time driven all comes back on again.

Manufacturer: NEWMAR
Mfg Campaign: 11647512
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Newmar Corporation
Campaign: 11605454 Other
Jul 30, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning

Corrective Action:

The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning

Additional Notes:

The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning

Manufacturer: NEWMAR
Mfg Campaign: 11605454
Notice Date: Jul 30, 2024
Recall Date: Jul 30, 2024
Newmar Corporation
Campaign: 11605454 Other
Jul 30, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning

Corrective Action:

The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning

Additional Notes:

The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning

Manufacturer: NEWMAR
Mfg Campaign: 11605454
Notice Date: Jul 30, 2024
Recall Date: Jul 30, 2024
Newmar Corporation
Campaign: 11605454 Other
Jul 30, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning

Corrective Action:

The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning

Additional Notes:

The Advancetrac error light comes on and then the ABS system error lights and the cruse control stops functioning

Manufacturer: NEWMAR
Mfg Campaign: 11605454
Notice Date: Jul 30, 2024
Recall Date: Jul 30, 2024
Newmar Corporation
Campaign: 11489043 Other
Oct 12, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.

Corrective Action:

I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.

Additional Notes:

I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.

Manufacturer: NEWMAR
Mfg Campaign: 11489043
Notice Date: Oct 12, 2022
Recall Date: Oct 12, 2022
Newmar Corporation
Campaign: 11489043 Other
Oct 12, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.

Corrective Action:

I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.

Additional Notes:

I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.

Manufacturer: NEWMAR
Mfg Campaign: 11489043
Notice Date: Oct 12, 2022
Recall Date: Oct 12, 2022
Newmar Corporation
Campaign: 11489043 Other
Oct 12, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.

Corrective Action:

I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.

Additional Notes:

I have owned the Bay Star for a month, since 9/15/2022. In that time, the “Service Advance Track” warning has come on 4 times. When this happens, the traction control, cruise control, and hill assist features do not work. They advertised these as safety features and now they are gone. Also, the info display is filled with the message above and I can’t see my trip info. It’s very frustrating at best and unsafe at the worse.

Manufacturer: NEWMAR
Mfg Campaign: 11489043
Notice Date: Oct 12, 2022
Recall Date: Oct 12, 2022

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