Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2022 Bay Star motorhomes. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 610 RSB
Recall Date: Apr 29, 2024
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2023 Bay Star, 2020-2023 Bay Star Sport, and 2022-2023 Super Star motorhomes. The seat belt brackets for the dinette seat belts were modified to avoid interference with the vehicle slide-out rollers in the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat belt Assembly Anchorages" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 604 RSB
Recall Date: Jul 7, 2023
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2021-2023 Bay Star, 2023 Bay Star Sport and Canyon Star motorhomes. The entry door latch may fail and not allow entry or exit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 597R
Recall Date: Mar 2, 2023
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2022 Mountain Aire, Dutch Star, Ventana, 2021-2023 Bay Star, Canyon Star, and 2022-2023 Kountry Star, and Bay Star Sport motorhomes. The service valves on the LPG tanks may be improperly connected, which can cause a propane leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 4, 2022
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 11, 2022
Consumer Complaints
9 ComplaintsNewmar Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes on the Ford chassis were damaged due to extreme heat before the unit was sold to me and have been damaged 2 additional times due to extreme heat in the first 3,500 miles. The unit was purchased new and had 1,460 miles when purchased in August 2022. Ford is attempting to repair the vehicle again and have had the unit in their possession for 9 months. We are concerned with a brake failure or fire hazard and have asked the manufacturer to repurchase the unit from us under the Texas Lemon Law.
Corrective Action:
The brakes on the Ford chassis were damaged due to extreme heat before the unit was sold to me and have been damaged 2 additional times due to extreme heat in the first 3,500 miles. The unit was purchased new and had 1,460 miles when purchased in August 2022. Ford is attempting to repair the vehicle again and have had the unit in their possession for 9 months. We are concerned with a brake failure or fire hazard and have asked the manufacturer to repurchase the unit from us under the Texas Lemon Law.
Additional Notes:
The brakes on the Ford chassis were damaged due to extreme heat before the unit was sold to me and have been damaged 2 additional times due to extreme heat in the first 3,500 miles. The unit was purchased new and had 1,460 miles when purchased in August 2022. Ford is attempting to repair the vehicle again and have had the unit in their possession for 9 months. We are concerned with a brake failure or fire hazard and have asked the manufacturer to repurchase the unit from us under the Texas Lemon Law.
Mfg Campaign: 11525912
Recall Date: Jun 7, 2023
Newmar Corporation
Defect Description:
PARKING BRAKE
Potential Consequences:
The brakes on the Ford chassis were damaged due to extreme heat before the unit was sold to me and have been damaged 2 additional times due to extreme heat in the first 3,500 miles. The unit was purchased new and had 1,460 miles when purchased in August 2022. Ford is attempting to repair the vehicle again and have had the unit in their possession for 9 months. We are concerned with a brake failure or fire hazard and have asked the manufacturer to repurchase the unit from us under the Texas Lemon Law.
Corrective Action:
The brakes on the Ford chassis were damaged due to extreme heat before the unit was sold to me and have been damaged 2 additional times due to extreme heat in the first 3,500 miles. The unit was purchased new and had 1,460 miles when purchased in August 2022. Ford is attempting to repair the vehicle again and have had the unit in their possession for 9 months. We are concerned with a brake failure or fire hazard and have asked the manufacturer to repurchase the unit from us under the Texas Lemon Law.
Additional Notes:
The brakes on the Ford chassis were damaged due to extreme heat before the unit was sold to me and have been damaged 2 additional times due to extreme heat in the first 3,500 miles. The unit was purchased new and had 1,460 miles when purchased in August 2022. Ford is attempting to repair the vehicle again and have had the unit in their possession for 9 months. We are concerned with a brake failure or fire hazard and have asked the manufacturer to repurchase the unit from us under the Texas Lemon Law.
Mfg Campaign: 11525912
Recall Date: Jun 7, 2023
Newmar Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On numerous occasions the dash warning light will come on stating "Service Advance Trac". When this happens traction control, hill assist & cruise control all shut off without any warning. Sometimes the ABS light illuminates also. Ford does not seem to have a fix for this problem as it has effected many newer F53 chassis. Ford tells customers to just stop for a few minutes & cycle the key. It clears it for a little while but always comes back on. No trouble codes show up when scanning with an OBD2 scanner. Ford say they are working on a fix coming soon, but they have been saying that for the past two years, but no fix yet. When the cruise control shuts off suddenly it can be quite alarming and the traction control being inoperable could cause skidding if conditions are right.
Corrective Action:
On numerous occasions the dash warning light will come on stating "Service Advance Trac". When this happens traction control, hill assist & cruise control all shut off without any warning. Sometimes the ABS light illuminates also. Ford does not seem to have a fix for this problem as it has effected many newer F53 chassis. Ford tells customers to just stop for a few minutes & cycle the key. It clears it for a little while but always comes back on. No trouble codes show up when scanning with an OBD2 scanner. Ford say they are working on a fix coming soon, but they have been saying that for the past two years, but no fix yet. When the cruise control shuts off suddenly it can be quite alarming and the traction control being inoperable could cause skidding if conditions are right.
Additional Notes:
On numerous occasions the dash warning light will come on stating "Service Advance Trac". When this happens traction control, hill assist & cruise control all shut off without any warning. Sometimes the ABS light illuminates also. Ford does not seem to have a fix for this problem as it has effected many newer F53 chassis. Ford tells customers to just stop for a few minutes & cycle the key. It clears it for a little while but always comes back on. No trouble codes show up when scanning with an OBD2 scanner. Ford say they are working on a fix coming soon, but they have been saying that for the past two years, but no fix yet. When the cruise control shuts off suddenly it can be quite alarming and the traction control being inoperable could cause skidding if conditions are right.
Mfg Campaign: 11509171
Recall Date: Feb 26, 2023
Newmar Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
On numerous occasions the dash warning light will come on stating "Service Advance Trac". When this happens traction control, hill assist & cruise control all shut off without any warning. Sometimes the ABS light illuminates also. Ford does not seem to have a fix for this problem as it has effected many newer F53 chassis. Ford tells customers to just stop for a few minutes & cycle the key. It clears it for a little while but always comes back on. No trouble codes show up when scanning with an OBD2 scanner. Ford say they are working on a fix coming soon, but they have been saying that for the past two years, but no fix yet. When the cruise control shuts off suddenly it can be quite alarming and the traction control being inoperable could cause skidding if conditions are right.
Corrective Action:
On numerous occasions the dash warning light will come on stating "Service Advance Trac". When this happens traction control, hill assist & cruise control all shut off without any warning. Sometimes the ABS light illuminates also. Ford does not seem to have a fix for this problem as it has effected many newer F53 chassis. Ford tells customers to just stop for a few minutes & cycle the key. It clears it for a little while but always comes back on. No trouble codes show up when scanning with an OBD2 scanner. Ford say they are working on a fix coming soon, but they have been saying that for the past two years, but no fix yet. When the cruise control shuts off suddenly it can be quite alarming and the traction control being inoperable could cause skidding if conditions are right.
Additional Notes:
On numerous occasions the dash warning light will come on stating "Service Advance Trac". When this happens traction control, hill assist & cruise control all shut off without any warning. Sometimes the ABS light illuminates also. Ford does not seem to have a fix for this problem as it has effected many newer F53 chassis. Ford tells customers to just stop for a few minutes & cycle the key. It clears it for a little while but always comes back on. No trouble codes show up when scanning with an OBD2 scanner. Ford say they are working on a fix coming soon, but they have been saying that for the past two years, but no fix yet. When the cruise control shuts off suddenly it can be quite alarming and the traction control being inoperable could cause skidding if conditions are right.
Mfg Campaign: 11509171
Recall Date: Feb 26, 2023
Newmar Corporation
Defect Description:
WHEELS
Potential Consequences:
On numerous occasions the dash warning light will come on stating "Service Advance Trac". When this happens traction control, hill assist & cruise control all shut off without any warning. Sometimes the ABS light illuminates also. Ford does not seem to have a fix for this problem as it has effected many newer F53 chassis. Ford tells customers to just stop for a few minutes & cycle the key. It clears it for a little while but always comes back on. No trouble codes show up when scanning with an OBD2 scanner. Ford say they are working on a fix coming soon, but they have been saying that for the past two years, but no fix yet. When the cruise control shuts off suddenly it can be quite alarming and the traction control being inoperable could cause skidding if conditions are right.
Corrective Action:
On numerous occasions the dash warning light will come on stating "Service Advance Trac". When this happens traction control, hill assist & cruise control all shut off without any warning. Sometimes the ABS light illuminates also. Ford does not seem to have a fix for this problem as it has effected many newer F53 chassis. Ford tells customers to just stop for a few minutes & cycle the key. It clears it for a little while but always comes back on. No trouble codes show up when scanning with an OBD2 scanner. Ford say they are working on a fix coming soon, but they have been saying that for the past two years, but no fix yet. When the cruise control shuts off suddenly it can be quite alarming and the traction control being inoperable could cause skidding if conditions are right.
Additional Notes:
On numerous occasions the dash warning light will come on stating "Service Advance Trac". When this happens traction control, hill assist & cruise control all shut off without any warning. Sometimes the ABS light illuminates also. Ford does not seem to have a fix for this problem as it has effected many newer F53 chassis. Ford tells customers to just stop for a few minutes & cycle the key. It clears it for a little while but always comes back on. No trouble codes show up when scanning with an OBD2 scanner. Ford say they are working on a fix coming soon, but they have been saying that for the past two years, but no fix yet. When the cruise control shuts off suddenly it can be quite alarming and the traction control being inoperable could cause skidding if conditions are right.
Mfg Campaign: 11509171
Recall Date: Feb 26, 2023
Newmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
(FORD F53 V8 CHASSIS), MESSAGE APPEARS ON DASH "SERVICE ADVANCE TRAC".
Corrective Action:
(FORD F53 V8 CHASSIS), MESSAGE APPEARS ON DASH "SERVICE ADVANCE TRAC".
Additional Notes:
(FORD F53 V8 CHASSIS), MESSAGE APPEARS ON DASH "SERVICE ADVANCE TRAC".
Mfg Campaign: 11494013
Recall Date: Nov 17, 2022
Newmar Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Nuisance service advance trac light illuminates which in turn disables hill assist, abs and cruise control. Will reset when ignition is recycled. However no ABS on a large vehicle in adverse weather is unsettling. It’s my understanding that this is a frequent issue in the new Ford F53 chassis. Many consumers have reported dealerships are unable to determine the exact cause and only have the fault(s) return. I have reported this issue to the Ford Rv assistance division along with many others. I am unsure if ford is investigating appropriately to find a hard fix. Please contact Ford to make this determination for yourself. It is in my opinion that Ford find a solution and issue a recall. Feel free to contact with your concerns. [XXX] Mobile [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Nuisance service advance trac light illuminates which in turn disables hill assist, abs and cruise control. Will reset when ignition is recycled. However no ABS on a large vehicle in adverse weather is unsettling. It’s my understanding that this is a frequent issue in the new Ford F53 chassis. Many consumers have reported dealerships are unable to determine the exact cause and only have the fault(s) return. I have reported this issue to the Ford Rv assistance division along with many others. I am unsure if ford is investigating appropriately to find a hard fix. Please contact Ford to make this determination for yourself. It is in my opinion that Ford find a solution and issue a recall. Feel free to contact with your concerns. [XXX] Mobile [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Nuisance service advance trac light illuminates which in turn disables hill assist, abs and cruise control. Will reset when ignition is recycled. However no ABS on a large vehicle in adverse weather is unsettling. It’s my understanding that this is a frequent issue in the new Ford F53 chassis. Many consumers have reported dealerships are unable to determine the exact cause and only have the fault(s) return. I have reported this issue to the Ford Rv assistance division along with many others. I am unsure if ford is investigating appropriately to find a hard fix. Please contact Ford to make this determination for yourself. It is in my opinion that Ford find a solution and issue a recall. Feel free to contact with your concerns. [XXX] Mobile [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11461872
Recall Date: Apr 23, 2022
Newmar Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Nuisance service advance trac light illuminates which in turn disables hill assist, abs and cruise control. Will reset when ignition is recycled. However no ABS on a large vehicle in adverse weather is unsettling. It’s my understanding that this is a frequent issue in the new Ford F53 chassis. Many consumers have reported dealerships are unable to determine the exact cause and only have the fault(s) return. I have reported this issue to the Ford Rv assistance division along with many others. I am unsure if ford is investigating appropriately to find a hard fix. Please contact Ford to make this determination for yourself. It is in my opinion that Ford find a solution and issue a recall. Feel free to contact with your concerns. [XXX] Mobile [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Nuisance service advance trac light illuminates which in turn disables hill assist, abs and cruise control. Will reset when ignition is recycled. However no ABS on a large vehicle in adverse weather is unsettling. It’s my understanding that this is a frequent issue in the new Ford F53 chassis. Many consumers have reported dealerships are unable to determine the exact cause and only have the fault(s) return. I have reported this issue to the Ford Rv assistance division along with many others. I am unsure if ford is investigating appropriately to find a hard fix. Please contact Ford to make this determination for yourself. It is in my opinion that Ford find a solution and issue a recall. Feel free to contact with your concerns. [XXX] Mobile [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Nuisance service advance trac light illuminates which in turn disables hill assist, abs and cruise control. Will reset when ignition is recycled. However no ABS on a large vehicle in adverse weather is unsettling. It’s my understanding that this is a frequent issue in the new Ford F53 chassis. Many consumers have reported dealerships are unable to determine the exact cause and only have the fault(s) return. I have reported this issue to the Ford Rv assistance division along with many others. I am unsure if ford is investigating appropriately to find a hard fix. Please contact Ford to make this determination for yourself. It is in my opinion that Ford find a solution and issue a recall. Feel free to contact with your concerns. [XXX] Mobile [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11461872
Recall Date: Apr 23, 2022
Newmar Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Nuisance service advance trac light illuminates which in turn disables hill assist, abs and cruise control. Will reset when ignition is recycled. However no ABS on a large vehicle in adverse weather is unsettling. It’s my understanding that this is a frequent issue in the new Ford F53 chassis. Many consumers have reported dealerships are unable to determine the exact cause and only have the fault(s) return. I have reported this issue to the Ford Rv assistance division along with many others. I am unsure if ford is investigating appropriately to find a hard fix. Please contact Ford to make this determination for yourself. It is in my opinion that Ford find a solution and issue a recall. Feel free to contact with your concerns. [XXX] Mobile [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Nuisance service advance trac light illuminates which in turn disables hill assist, abs and cruise control. Will reset when ignition is recycled. However no ABS on a large vehicle in adverse weather is unsettling. It’s my understanding that this is a frequent issue in the new Ford F53 chassis. Many consumers have reported dealerships are unable to determine the exact cause and only have the fault(s) return. I have reported this issue to the Ford Rv assistance division along with many others. I am unsure if ford is investigating appropriately to find a hard fix. Please contact Ford to make this determination for yourself. It is in my opinion that Ford find a solution and issue a recall. Feel free to contact with your concerns. [XXX] Mobile [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Nuisance service advance trac light illuminates which in turn disables hill assist, abs and cruise control. Will reset when ignition is recycled. However no ABS on a large vehicle in adverse weather is unsettling. It’s my understanding that this is a frequent issue in the new Ford F53 chassis. Many consumers have reported dealerships are unable to determine the exact cause and only have the fault(s) return. I have reported this issue to the Ford Rv assistance division along with many others. I am unsure if ford is investigating appropriately to find a hard fix. Please contact Ford to make this determination for yourself. It is in my opinion that Ford find a solution and issue a recall. Feel free to contact with your concerns. [XXX] Mobile [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11461872
Recall Date: Apr 23, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury