NEWMAR BAY STAR 2020

Complete listing of complaints and recalls for this vehicle

5
Complaints
5
Recalls

Complaints & Recalls

5 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 23V469000 SAFETY RECALL
372 Vehicles Affected
Recall Date: Jul 7, 2023
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2023 Bay Star, 2020-2023 Bay Star Sport, and 2022-2023 Super Star motorhomes. The seat belt brackets for the dinette seat belts were modified to avoid interference with the vehicle slide-out rollers in the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat belt Assembly Anchorages" and 207, "Seating Systems."

Potential Risk:
Modified seat belt mounting brackets can fail to properly restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will replace the seat belt mounting brackets, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 604RSB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 604 RSB
Notice Date: Aug 4, 2023
Recall Date: Jul 7, 2023
Newmar Corporation
NHTSA Campaign: 22V234000 SAFETY RECALL
5K Vehicles Affected
Recall Date: Apr 11, 2022
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.

Potential Risk:
A short circuit increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Jun 10, 2022
Recall Date: Apr 11, 2022
Newmar Corporation
NHTSA Campaign: 21V571000 SAFETY RECALL
4.1K Vehicles Affected
Recall Date: Jul 27, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.

Potential Risk:
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21E 047
Notice Date: Sep 10, 2021
Recall Date: Jul 27, 2021
Newmar Corporation
NHTSA Campaign: 20V719000 SAFETY RECALL
710 Vehicles Affected
Recall Date: Nov 20, 2020
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20E 071.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20E 071
Notice Date: Jan 18, 2021
Recall Date: Nov 20, 2020

Consumer Complaints

5 Complaints
Newmar Corporation
Campaign: 11468609 Other
Jun 10, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The contact owns a 2020 Newmar Bay Star Motorhome built on a 2019 Ford F53 chassis. The contact stated while driving at various speeds, the front windshield started moving side-to-side. The contact stated no warning light was illuminated. The contact took the motorhome to the local dealer, where it was diagnosed with needing the front of the motorhome to be repaired. The motorhome was not repaired. The contact attempted to notify the manufacturer but was unable to speak to a Representative. The failure mileage was approximately 12,000.

Corrective Action:

The contact owns a 2020 Newmar Bay Star Motorhome built on a 2019 Ford F53 chassis. The contact stated while driving at various speeds, the front windshield started moving side-to-side. The contact stated no warning light was illuminated. The contact took the motorhome to the local dealer, where it was diagnosed with needing the front of the motorhome to be repaired. The motorhome was not repaired. The contact attempted to notify the manufacturer but was unable to speak to a Representative. The failure mileage was approximately 12,000.

Additional Notes:

The contact owns a 2020 Newmar Bay Star Motorhome built on a 2019 Ford F53 chassis. The contact stated while driving at various speeds, the front windshield started moving side-to-side. The contact stated no warning light was illuminated. The contact took the motorhome to the local dealer, where it was diagnosed with needing the front of the motorhome to be repaired. The motorhome was not repaired. The contact attempted to notify the manufacturer but was unable to speak to a Representative. The failure mileage was approximately 12,000.

Manufacturer: NEWMAR
Mfg Campaign: 11468609
Notice Date: Jun 10, 2022
Recall Date: Jun 10, 2022
Newmar Corporation
Campaign: 11462650 Other
Apr 28, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service advance trac ABS light In cross winds the system fails. Wind from either side The important stability control fails when you need it the most. ABS light is self explanatory. Called Ford and lady said she hears this issue a lot She mentioned that eventually it will disable the Rv. I’m in places where there is no phone service. Will be taking it in, but most people reported they throw parts at it and no fix.

Corrective Action:

Service advance trac ABS light In cross winds the system fails. Wind from either side The important stability control fails when you need it the most. ABS light is self explanatory. Called Ford and lady said she hears this issue a lot She mentioned that eventually it will disable the Rv. I’m in places where there is no phone service. Will be taking it in, but most people reported they throw parts at it and no fix.

Additional Notes:

Service advance trac ABS light In cross winds the system fails. Wind from either side The important stability control fails when you need it the most. ABS light is self explanatory. Called Ford and lady said she hears this issue a lot She mentioned that eventually it will disable the Rv. I’m in places where there is no phone service. Will be taking it in, but most people reported they throw parts at it and no fix.

Manufacturer: NEWMAR
Mfg Campaign: 11462650
Notice Date: Apr 28, 2022
Recall Date: Apr 28, 2022
Newmar Corporation
Campaign: 11462650 Other
Apr 28, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Service advance trac ABS light In cross winds the system fails. Wind from either side The important stability control fails when you need it the most. ABS light is self explanatory. Called Ford and lady said she hears this issue a lot She mentioned that eventually it will disable the Rv. I’m in places where there is no phone service. Will be taking it in, but most people reported they throw parts at it and no fix.

Corrective Action:

Service advance trac ABS light In cross winds the system fails. Wind from either side The important stability control fails when you need it the most. ABS light is self explanatory. Called Ford and lady said she hears this issue a lot She mentioned that eventually it will disable the Rv. I’m in places where there is no phone service. Will be taking it in, but most people reported they throw parts at it and no fix.

Additional Notes:

Service advance trac ABS light In cross winds the system fails. Wind from either side The important stability control fails when you need it the most. ABS light is self explanatory. Called Ford and lady said she hears this issue a lot She mentioned that eventually it will disable the Rv. I’m in places where there is no phone service. Will be taking it in, but most people reported they throw parts at it and no fix.

Manufacturer: NEWMAR
Mfg Campaign: 11462650
Notice Date: Apr 28, 2022
Recall Date: Apr 28, 2022
Newmar Corporation
Campaign: 11400225 Other
Mar 10, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

THE FRAMELESS RV WINDOWS ARE COMING LOOSE AND IN DANGER OF FALLING OFF WHILE DRIVING DOWN THE HIGHWAY. THERE IS A PROBLEM WITH THE GLASS ADHESIVE THAT HOLD THE INNER PANE TO THE OUTER PANE, IT IS FAILING AND CAUSING THIS PROBLEM. NUMEROUS OTHER RV OWNERS WITH THESE WINDOWS ARE HAVING THE SAME PROBLEM.

Corrective Action:

THE FRAMELESS RV WINDOWS ARE COMING LOOSE AND IN DANGER OF FALLING OFF WHILE DRIVING DOWN THE HIGHWAY. THERE IS A PROBLEM WITH THE GLASS ADHESIVE THAT HOLD THE INNER PANE TO THE OUTER PANE, IT IS FAILING AND CAUSING THIS PROBLEM. NUMEROUS OTHER RV OWNERS WITH THESE WINDOWS ARE HAVING THE SAME PROBLEM.

Additional Notes:

THE FRAMELESS RV WINDOWS ARE COMING LOOSE AND IN DANGER OF FALLING OFF WHILE DRIVING DOWN THE HIGHWAY. THERE IS A PROBLEM WITH THE GLASS ADHESIVE THAT HOLD THE INNER PANE TO THE OUTER PANE, IT IS FAILING AND CAUSING THIS PROBLEM. NUMEROUS OTHER RV OWNERS WITH THESE WINDOWS ARE HAVING THE SAME PROBLEM.

Manufacturer: NEWMAR
Mfg Campaign: 11400225
Notice Date: Mar 10, 2021
Recall Date: Mar 10, 2021
Newmar Corporation
Campaign: 11400225 Other
Mar 10, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE FRAMELESS RV WINDOWS ARE COMING LOOSE AND IN DANGER OF FALLING OFF WHILE DRIVING DOWN THE HIGHWAY. THERE IS A PROBLEM WITH THE GLASS ADHESIVE THAT HOLD THE INNER PANE TO THE OUTER PANE, IT IS FAILING AND CAUSING THIS PROBLEM. NUMEROUS OTHER RV OWNERS WITH THESE WINDOWS ARE HAVING THE SAME PROBLEM.

Corrective Action:

THE FRAMELESS RV WINDOWS ARE COMING LOOSE AND IN DANGER OF FALLING OFF WHILE DRIVING DOWN THE HIGHWAY. THERE IS A PROBLEM WITH THE GLASS ADHESIVE THAT HOLD THE INNER PANE TO THE OUTER PANE, IT IS FAILING AND CAUSING THIS PROBLEM. NUMEROUS OTHER RV OWNERS WITH THESE WINDOWS ARE HAVING THE SAME PROBLEM.

Additional Notes:

THE FRAMELESS RV WINDOWS ARE COMING LOOSE AND IN DANGER OF FALLING OFF WHILE DRIVING DOWN THE HIGHWAY. THERE IS A PROBLEM WITH THE GLASS ADHESIVE THAT HOLD THE INNER PANE TO THE OUTER PANE, IT IS FAILING AND CAUSING THIS PROBLEM. NUMEROUS OTHER RV OWNERS WITH THESE WINDOWS ARE HAVING THE SAME PROBLEM.

Manufacturer: NEWMAR
Mfg Campaign: 11400225
Notice Date: Mar 10, 2021
Recall Date: Mar 10, 2021

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