Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2023 Bay Star, 2020-2023 Bay Star Sport, and 2022-2023 Super Star motorhomes. The seat belt brackets for the dinette seat belts were modified to avoid interference with the vehicle slide-out rollers in the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat belt Assembly Anchorages" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 604 RSB
Recall Date: Jul 7, 2023
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 11, 2022
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21E 047
Recall Date: Jul 27, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20E 071
Recall Date: Nov 20, 2020
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 29, 2019
Consumer Complaints
3 ComplaintsNewmar Corporation
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2019 Newmar Bay Star constructed on a 2019 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V719000 (Equipment) and 21V571000 (Equipment, Structure) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Newmar Bay Star constructed on a 2019 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V719000 (Equipment) and 21V571000 (Equipment, Structure) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Newmar Bay Star constructed on a 2019 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V719000 (Equipment) and 21V571000 (Equipment, Structure) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11460034
Recall Date: Apr 7, 2022
Newmar Corporation
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2019 Newmar Bay Star constructed on a 2019 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V719000 (Equipment) and 21V571000 (Equipment, Structure) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Newmar Bay Star constructed on a 2019 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V719000 (Equipment) and 21V571000 (Equipment, Structure) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Newmar Bay Star constructed on a 2019 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V719000 (Equipment) and 21V571000 (Equipment, Structure) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11460034
Recall Date: Apr 7, 2022
Newmar Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
19ft factory installed awning detached from RV rendering RV undriveable. Mobile repair shop manufactured parts to securely and properly reattach awning. Shop reported factory install was very substandard. Additionally shop reported they had never seen an awning arm installed crossing over a window. Detachment fortunately occurred while RV was stopped. On the road the detachment would have most likely been complete and therefore a safety issue for following vehicles.
Corrective Action:
19ft factory installed awning detached from RV rendering RV undriveable. Mobile repair shop manufactured parts to securely and properly reattach awning. Shop reported factory install was very substandard. Additionally shop reported they had never seen an awning arm installed crossing over a window. Detachment fortunately occurred while RV was stopped. On the road the detachment would have most likely been complete and therefore a safety issue for following vehicles.
Additional Notes:
19ft factory installed awning detached from RV rendering RV undriveable. Mobile repair shop manufactured parts to securely and properly reattach awning. Shop reported factory install was very substandard. Additionally shop reported they had never seen an awning arm installed crossing over a window. Detachment fortunately occurred while RV was stopped. On the road the detachment would have most likely been complete and therefore a safety issue for following vehicles.
Mfg Campaign: 11458052
Recall Date: Mar 23, 2022
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