NEWMAR BAY STAR 2018

Complete listing of complaints and recalls for this vehicle

1
Complaints
8
Recalls

Complaints & Recalls

1 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 19V257000 SAFETY RECALL
476 Vehicles Affected
Recall Date: Mar 29, 2019
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.

Potential Risk:
An overheated power supply can increase the risk of a fire.
FREE Recall Solution:
Newmar has notified owners, and dealers will replace the power supply, free of charge. The recall began April 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Apr 18, 2019
Recall Date: Mar 29, 2019
Newmar Corporation
NHTSA Campaign: 18V438000 SAFETY RECALL
930 Vehicles Affected
Recall Date: Jun 28, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, King Aire, London Aire, Mountain Aire, Bay Star Sport, Canyon Star, Dutch Star, Essex, New Aire, Ventana LE, and Ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.

Potential Risk:
If the slide-out room moves unexpectedly, it can increase the risk of injury.
FREE Recall Solution:
Newmar will notify owners, and dealers will replace the slide-out room controller, free of charge. The recall began August 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Aug 24, 2018
Recall Date: Jun 28, 2018
Newmar Corporation
NHTSA Campaign: 18V236000 SAFETY RECALL
653 Vehicles Affected
Recall Date: Apr 13, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, Bay Star Sport, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire, Mountain Aire, London Aire, Essex, and King Aire motorhomes. The electrical connections in the breaker box may not be properly tightened, possibly causing the connections to overheat.

Potential Risk:
Overheating of the electrical connections can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will tighten the loose electrical connections, as necessary, free of charge. The recall began on May 17, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: May 17, 2018
Recall Date: Apr 13, 2018
Newmar Corporation
NHTSA Campaign: 17V830000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 19, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.

Potential Risk:
The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Feb 5, 2018
Recall Date: Dec 19, 2017
Newmar Corporation
NHTSA Campaign: 17V809000 SAFETY RECALL
34.7K Vehicles Affected
Recall Date: Dec 15, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 17E-062
Notice Date: Feb 7, 2018
Recall Date: Dec 15, 2017
Newmar Corporation
NHTSA Campaign: 17V797000 SAFETY RECALL
194 Vehicles Affected
Recall Date: Dec 12, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2018 Bay Star and Bay Star Sport motorhomes. The front side marker lights on these vehicles may not be connected to the wiring harness. Additionally, when the headlight high beams are activated, the low beams may not illuminate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the front side marker lights are not connected to the wiring harness, and the low beams do not illuminate when high beams are activated, it can reduce visibility to the operator and to other drivers, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will connect the front side marker lights to the wiring harness, and ensure the low beam lights illuminate with high beam activation, free of charge. The recall began on January 16, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Jan 16, 2018
Recall Date: Dec 12, 2017

Consumer Complaints

1 Complaint
Newmar Corporation
Campaign: 11193087 Other
Apr 1, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

SAFETY ISSUE WITH 3-STEP ELECTRIC STEPS ON 2018 NEWMAR BAY STAR MOTORHOMES; STEPS ARE ONLY INCHES OFF THE GROUND WHEN EXTENDED AND WILL NOT STOP EXTENDING IF THEY COME DOWN ON TOP OF A FOOT, PET OR OTHER OBJECT. CONSUMER STATED THE STEP WHEN OPEN WAS ONLY 2 INCHES OFF THE GROUND AS YOU CAN SEE IN THE ATTACHED PHOTO, AND THAT IS WHY THE STEP WAS PARTIALLY DAMAGED WHEN IT OPENED WHILE WE WERE DRIVING.*DT CONSUMER STATED RV DEALERSHIP THAT RECENTLY WORKED ON THE RV STEP SAID HE NEVER SEEN RV STEPS THAT CAME THAT CLOSE TO THE GROUND, AND COULD SEE WHERE THERE WAS A SAFETY ISSUE. VIN NOT VALID. MANUFACTURER WAS NOTIFIED.*JB

Corrective Action:

SAFETY ISSUE WITH 3-STEP ELECTRIC STEPS ON 2018 NEWMAR BAY STAR MOTORHOMES; STEPS ARE ONLY INCHES OFF THE GROUND WHEN EXTENDED AND WILL NOT STOP EXTENDING IF THEY COME DOWN ON TOP OF A FOOT, PET OR OTHER OBJECT. CONSUMER STATED THE STEP WHEN OPEN WAS ONLY 2 INCHES OFF THE GROUND AS YOU CAN SEE IN THE ATTACHED PHOTO, AND THAT IS WHY THE STEP WAS PARTIALLY DAMAGED WHEN IT OPENED WHILE WE WERE DRIVING.*DT CONSUMER STATED RV DEALERSHIP THAT RECENTLY WORKED ON THE RV STEP SAID HE NEVER SEEN RV STEPS THAT CAME THAT CLOSE TO THE GROUND, AND COULD SEE WHERE THERE WAS A SAFETY ISSUE. VIN NOT VALID. MANUFACTURER WAS NOTIFIED.*JB

Additional Notes:

SAFETY ISSUE WITH 3-STEP ELECTRIC STEPS ON 2018 NEWMAR BAY STAR MOTORHOMES; STEPS ARE ONLY INCHES OFF THE GROUND WHEN EXTENDED AND WILL NOT STOP EXTENDING IF THEY COME DOWN ON TOP OF A FOOT, PET OR OTHER OBJECT. CONSUMER STATED THE STEP WHEN OPEN WAS ONLY 2 INCHES OFF THE GROUND AS YOU CAN SEE IN THE ATTACHED PHOTO, AND THAT IS WHY THE STEP WAS PARTIALLY DAMAGED WHEN IT OPENED WHILE WE WERE DRIVING.*DT CONSUMER STATED RV DEALERSHIP THAT RECENTLY WORKED ON THE RV STEP SAID HE NEVER SEEN RV STEPS THAT CAME THAT CLOSE TO THE GROUND, AND COULD SEE WHERE THERE WAS A SAFETY ISSUE. VIN NOT VALID. MANUFACTURER WAS NOTIFIED.*JB

Manufacturer: NEWMAR
Mfg Campaign: 11193087
Notice Date: Apr 1, 2019
Recall Date: Apr 1, 2019

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