Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 29, 2019
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, King Aire, London Aire, Mountain Aire, Bay Star Sport, Canyon Star, Dutch Star, Essex, New Aire, Ventana LE, and Ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 28, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, Bay Star Sport, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire, Mountain Aire, London Aire, Essex, and King Aire motorhomes. The electrical connections in the breaker box may not be properly tightened, possibly causing the connections to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 13, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17E-062
Recall Date: Dec 15, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018 Bay Star and Bay Star Sport motorhomes. The front side marker lights on these vehicles may not be connected to the wiring harness. Additionally, when the headlight high beams are activated, the low beams may not illuminate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 12, 2017
Consumer Complaints
1 ComplaintNewmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SAFETY ISSUE WITH 3-STEP ELECTRIC STEPS ON 2018 NEWMAR BAY STAR MOTORHOMES; STEPS ARE ONLY INCHES OFF THE GROUND WHEN EXTENDED AND WILL NOT STOP EXTENDING IF THEY COME DOWN ON TOP OF A FOOT, PET OR OTHER OBJECT. CONSUMER STATED THE STEP WHEN OPEN WAS ONLY 2 INCHES OFF THE GROUND AS YOU CAN SEE IN THE ATTACHED PHOTO, AND THAT IS WHY THE STEP WAS PARTIALLY DAMAGED WHEN IT OPENED WHILE WE WERE DRIVING.*DT CONSUMER STATED RV DEALERSHIP THAT RECENTLY WORKED ON THE RV STEP SAID HE NEVER SEEN RV STEPS THAT CAME THAT CLOSE TO THE GROUND, AND COULD SEE WHERE THERE WAS A SAFETY ISSUE. VIN NOT VALID. MANUFACTURER WAS NOTIFIED.*JB
Corrective Action:
SAFETY ISSUE WITH 3-STEP ELECTRIC STEPS ON 2018 NEWMAR BAY STAR MOTORHOMES; STEPS ARE ONLY INCHES OFF THE GROUND WHEN EXTENDED AND WILL NOT STOP EXTENDING IF THEY COME DOWN ON TOP OF A FOOT, PET OR OTHER OBJECT. CONSUMER STATED THE STEP WHEN OPEN WAS ONLY 2 INCHES OFF THE GROUND AS YOU CAN SEE IN THE ATTACHED PHOTO, AND THAT IS WHY THE STEP WAS PARTIALLY DAMAGED WHEN IT OPENED WHILE WE WERE DRIVING.*DT CONSUMER STATED RV DEALERSHIP THAT RECENTLY WORKED ON THE RV STEP SAID HE NEVER SEEN RV STEPS THAT CAME THAT CLOSE TO THE GROUND, AND COULD SEE WHERE THERE WAS A SAFETY ISSUE. VIN NOT VALID. MANUFACTURER WAS NOTIFIED.*JB
Additional Notes:
SAFETY ISSUE WITH 3-STEP ELECTRIC STEPS ON 2018 NEWMAR BAY STAR MOTORHOMES; STEPS ARE ONLY INCHES OFF THE GROUND WHEN EXTENDED AND WILL NOT STOP EXTENDING IF THEY COME DOWN ON TOP OF A FOOT, PET OR OTHER OBJECT. CONSUMER STATED THE STEP WHEN OPEN WAS ONLY 2 INCHES OFF THE GROUND AS YOU CAN SEE IN THE ATTACHED PHOTO, AND THAT IS WHY THE STEP WAS PARTIALLY DAMAGED WHEN IT OPENED WHILE WE WERE DRIVING.*DT CONSUMER STATED RV DEALERSHIP THAT RECENTLY WORKED ON THE RV STEP SAID HE NEVER SEEN RV STEPS THAT CAME THAT CLOSE TO THE GROUND, AND COULD SEE WHERE THERE WAS A SAFETY ISSUE. VIN NOT VALID. MANUFACTURER WAS NOTIFIED.*JB
Mfg Campaign: 11193087
Recall Date: Apr 1, 2019
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