Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2023 Bay Star, 2020-2023 Bay Star Sport, and 2022-2023 Super Star motorhomes. The seat belt brackets for the dinette seat belts were modified to avoid interference with the vehicle slide-out rollers in the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat belt Assembly Anchorages" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 604 RSB
Recall Date: Jul 7, 2023
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 11, 2022
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21E 047
Recall Date: Jul 27, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20E 071
Recall Date: Nov 20, 2020
Consumer Complaints
7 ComplaintsNewmar Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We had Ford recall #21S17 performed on our 2021 Bay Star Sport. Upon leaving the Ford dealership to return to our camp I started receiving warning lights and an error message on my console. Message was “hill assist disabled”, warning lights were for ABS , TCS operations. We called the dealership and we’re told to return to them. The motorhome was not hoisted, they used my stabilizing jacks and a manual jack to examine the rear. Upon talking to the technician, it was diagnosed as a passenger rear tone ring failure. The parts aren’t available to dealers, they are still manufacturing new chassis assemblies with the tone ring I require.I was sent away to drive with standard brakes and no conclusions. I had to return to the dealer to get any paperwork stating there was an issue after the recall fix. Ford’s owners manual states “this is a malfunction , have your vehicle checked as soon as possible. This is a common occurrence to the recall fix per the dealership. Driving such a large vehicle without the safety components that it is equipped with would be my liability and I need assistance. We have reached out to Ford Customer Service,Ford Fleet Service, and Ford RV Assistance. They have been poor in follow up to us, giving us no resolution. Any assistance would be appreciated.
Corrective Action:
We had Ford recall #21S17 performed on our 2021 Bay Star Sport. Upon leaving the Ford dealership to return to our camp I started receiving warning lights and an error message on my console. Message was “hill assist disabled”, warning lights were for ABS , TCS operations. We called the dealership and we’re told to return to them. The motorhome was not hoisted, they used my stabilizing jacks and a manual jack to examine the rear. Upon talking to the technician, it was diagnosed as a passenger rear tone ring failure. The parts aren’t available to dealers, they are still manufacturing new chassis assemblies with the tone ring I require.I was sent away to drive with standard brakes and no conclusions. I had to return to the dealer to get any paperwork stating there was an issue after the recall fix. Ford’s owners manual states “this is a malfunction , have your vehicle checked as soon as possible. This is a common occurrence to the recall fix per the dealership. Driving such a large vehicle without the safety components that it is equipped with would be my liability and I need assistance. We have reached out to Ford Customer Service,Ford Fleet Service, and Ford RV Assistance. They have been poor in follow up to us, giving us no resolution. Any assistance would be appreciated.
Additional Notes:
We had Ford recall #21S17 performed on our 2021 Bay Star Sport. Upon leaving the Ford dealership to return to our camp I started receiving warning lights and an error message on my console. Message was “hill assist disabled”, warning lights were for ABS , TCS operations. We called the dealership and we’re told to return to them. The motorhome was not hoisted, they used my stabilizing jacks and a manual jack to examine the rear. Upon talking to the technician, it was diagnosed as a passenger rear tone ring failure. The parts aren’t available to dealers, they are still manufacturing new chassis assemblies with the tone ring I require.I was sent away to drive with standard brakes and no conclusions. I had to return to the dealer to get any paperwork stating there was an issue after the recall fix. Ford’s owners manual states “this is a malfunction , have your vehicle checked as soon as possible. This is a common occurrence to the recall fix per the dealership. Driving such a large vehicle without the safety components that it is equipped with would be my liability and I need assistance. We have reached out to Ford Customer Service,Ford Fleet Service, and Ford RV Assistance. They have been poor in follow up to us, giving us no resolution. Any assistance would be appreciated.
Mfg Campaign: 11450383
Recall Date: Feb 4, 2022
Newmar Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
We had Ford recall #21S17 performed on our 2021 Bay Star Sport. Upon leaving the Ford dealership to return to our camp I started receiving warning lights and an error message on my console. Message was “hill assist disabled”, warning lights were for ABS , TCS operations. We called the dealership and we’re told to return to them. The motorhome was not hoisted, they used my stabilizing jacks and a manual jack to examine the rear. Upon talking to the technician, it was diagnosed as a passenger rear tone ring failure. The parts aren’t available to dealers, they are still manufacturing new chassis assemblies with the tone ring I require.I was sent away to drive with standard brakes and no conclusions. I had to return to the dealer to get any paperwork stating there was an issue after the recall fix. Ford’s owners manual states “this is a malfunction , have your vehicle checked as soon as possible. This is a common occurrence to the recall fix per the dealership. Driving such a large vehicle without the safety components that it is equipped with would be my liability and I need assistance. We have reached out to Ford Customer Service,Ford Fleet Service, and Ford RV Assistance. They have been poor in follow up to us, giving us no resolution. Any assistance would be appreciated.
Corrective Action:
We had Ford recall #21S17 performed on our 2021 Bay Star Sport. Upon leaving the Ford dealership to return to our camp I started receiving warning lights and an error message on my console. Message was “hill assist disabled”, warning lights were for ABS , TCS operations. We called the dealership and we’re told to return to them. The motorhome was not hoisted, they used my stabilizing jacks and a manual jack to examine the rear. Upon talking to the technician, it was diagnosed as a passenger rear tone ring failure. The parts aren’t available to dealers, they are still manufacturing new chassis assemblies with the tone ring I require.I was sent away to drive with standard brakes and no conclusions. I had to return to the dealer to get any paperwork stating there was an issue after the recall fix. Ford’s owners manual states “this is a malfunction , have your vehicle checked as soon as possible. This is a common occurrence to the recall fix per the dealership. Driving such a large vehicle without the safety components that it is equipped with would be my liability and I need assistance. We have reached out to Ford Customer Service,Ford Fleet Service, and Ford RV Assistance. They have been poor in follow up to us, giving us no resolution. Any assistance would be appreciated.
Additional Notes:
We had Ford recall #21S17 performed on our 2021 Bay Star Sport. Upon leaving the Ford dealership to return to our camp I started receiving warning lights and an error message on my console. Message was “hill assist disabled”, warning lights were for ABS , TCS operations. We called the dealership and we’re told to return to them. The motorhome was not hoisted, they used my stabilizing jacks and a manual jack to examine the rear. Upon talking to the technician, it was diagnosed as a passenger rear tone ring failure. The parts aren’t available to dealers, they are still manufacturing new chassis assemblies with the tone ring I require.I was sent away to drive with standard brakes and no conclusions. I had to return to the dealer to get any paperwork stating there was an issue after the recall fix. Ford’s owners manual states “this is a malfunction , have your vehicle checked as soon as possible. This is a common occurrence to the recall fix per the dealership. Driving such a large vehicle without the safety components that it is equipped with would be my liability and I need assistance. We have reached out to Ford Customer Service,Ford Fleet Service, and Ford RV Assistance. They have been poor in follow up to us, giving us no resolution. Any assistance would be appreciated.
Mfg Campaign: 11450383
Recall Date: Feb 4, 2022
Newmar Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We had Ford recall #21S17 performed on our 2021 Bay Star Sport. Upon leaving the Ford dealership to return to our camp I started receiving warning lights and an error message on my console. Message was “hill assist disabled”, warning lights were for ABS , TCS operations. We called the dealership and we’re told to return to them. The motorhome was not hoisted, they used my stabilizing jacks and a manual jack to examine the rear. Upon talking to the technician, it was diagnosed as a passenger rear tone ring failure. The parts aren’t available to dealers, they are still manufacturing new chassis assemblies with the tone ring I require.I was sent away to drive with standard brakes and no conclusions. I had to return to the dealer to get any paperwork stating there was an issue after the recall fix. Ford’s owners manual states “this is a malfunction , have your vehicle checked as soon as possible. This is a common occurrence to the recall fix per the dealership. Driving such a large vehicle without the safety components that it is equipped with would be my liability and I need assistance. We have reached out to Ford Customer Service,Ford Fleet Service, and Ford RV Assistance. They have been poor in follow up to us, giving us no resolution. Any assistance would be appreciated.
Corrective Action:
We had Ford recall #21S17 performed on our 2021 Bay Star Sport. Upon leaving the Ford dealership to return to our camp I started receiving warning lights and an error message on my console. Message was “hill assist disabled”, warning lights were for ABS , TCS operations. We called the dealership and we’re told to return to them. The motorhome was not hoisted, they used my stabilizing jacks and a manual jack to examine the rear. Upon talking to the technician, it was diagnosed as a passenger rear tone ring failure. The parts aren’t available to dealers, they are still manufacturing new chassis assemblies with the tone ring I require.I was sent away to drive with standard brakes and no conclusions. I had to return to the dealer to get any paperwork stating there was an issue after the recall fix. Ford’s owners manual states “this is a malfunction , have your vehicle checked as soon as possible. This is a common occurrence to the recall fix per the dealership. Driving such a large vehicle without the safety components that it is equipped with would be my liability and I need assistance. We have reached out to Ford Customer Service,Ford Fleet Service, and Ford RV Assistance. They have been poor in follow up to us, giving us no resolution. Any assistance would be appreciated.
Additional Notes:
We had Ford recall #21S17 performed on our 2021 Bay Star Sport. Upon leaving the Ford dealership to return to our camp I started receiving warning lights and an error message on my console. Message was “hill assist disabled”, warning lights were for ABS , TCS operations. We called the dealership and we’re told to return to them. The motorhome was not hoisted, they used my stabilizing jacks and a manual jack to examine the rear. Upon talking to the technician, it was diagnosed as a passenger rear tone ring failure. The parts aren’t available to dealers, they are still manufacturing new chassis assemblies with the tone ring I require.I was sent away to drive with standard brakes and no conclusions. I had to return to the dealer to get any paperwork stating there was an issue after the recall fix. Ford’s owners manual states “this is a malfunction , have your vehicle checked as soon as possible. This is a common occurrence to the recall fix per the dealership. Driving such a large vehicle without the safety components that it is equipped with would be my liability and I need assistance. We have reached out to Ford Customer Service,Ford Fleet Service, and Ford RV Assistance. They have been poor in follow up to us, giving us no resolution. Any assistance would be appreciated.
Mfg Campaign: 11450383
Recall Date: Feb 4, 2022
Newmar Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
On this 2021 Bay Star Sport 2702 motorhome from August 3 through September 15, the "Brake Applied - Power Reduced" light on the unit's console came on 42 times. This is a sporadic occurrence which is a very safety hazard and an accident is going to happen causing death to others. When slowing down or stopping completely and ready to accelerate, the Brake Applied - Power Reduced comes on locking all wheels and you are only able to go a maximum of 5 mph. You need to hit the brakes hard to release the locked wheels and continue. This does not help the person behind you when you are suddenly hitting the brakes to release this Brake Applied - Power Reduced". This may happen numerous times regardless if you are slowing down, stopping, turning right or left. There was a recall NHTSA #21V202/Manufacturers Recall #21S17 which was corrected due to not enough grease in rear end. Shortly after that the Brake Applied - Power Reduced light occurred of which an entire new rear end was installed into the unit. At Wallwork Ford Truck Center they hooked up the IDS and scanned all modules for codes; all modules passed. They also removed, reset and reinstalled a brake lamp switch after contacting the Ford hotline contact ID #118372635, but the test drive showed the Brake Applied - Power Reduced light came back on. They hooked the IDS computer back on the unit which came back as 'all modules passed'. We are stumped and frustrated as this unit in brand new and cannot be driven anywhere without this "Brake Applied-Power Reduced" light coming on. There is only 2616 miles on the unit.
Corrective Action:
On this 2021 Bay Star Sport 2702 motorhome from August 3 through September 15, the "Brake Applied - Power Reduced" light on the unit's console came on 42 times. This is a sporadic occurrence which is a very safety hazard and an accident is going to happen causing death to others. When slowing down or stopping completely and ready to accelerate, the Brake Applied - Power Reduced comes on locking all wheels and you are only able to go a maximum of 5 mph. You need to hit the brakes hard to release the locked wheels and continue. This does not help the person behind you when you are suddenly hitting the brakes to release this Brake Applied - Power Reduced". This may happen numerous times regardless if you are slowing down, stopping, turning right or left. There was a recall NHTSA #21V202/Manufacturers Recall #21S17 which was corrected due to not enough grease in rear end. Shortly after that the Brake Applied - Power Reduced light occurred of which an entire new rear end was installed into the unit. At Wallwork Ford Truck Center they hooked up the IDS and scanned all modules for codes; all modules passed. They also removed, reset and reinstalled a brake lamp switch after contacting the Ford hotline contact ID #118372635, but the test drive showed the Brake Applied - Power Reduced light came back on. They hooked the IDS computer back on the unit which came back as 'all modules passed'. We are stumped and frustrated as this unit in brand new and cannot be driven anywhere without this "Brake Applied-Power Reduced" light coming on. There is only 2616 miles on the unit.
Additional Notes:
On this 2021 Bay Star Sport 2702 motorhome from August 3 through September 15, the "Brake Applied - Power Reduced" light on the unit's console came on 42 times. This is a sporadic occurrence which is a very safety hazard and an accident is going to happen causing death to others. When slowing down or stopping completely and ready to accelerate, the Brake Applied - Power Reduced comes on locking all wheels and you are only able to go a maximum of 5 mph. You need to hit the brakes hard to release the locked wheels and continue. This does not help the person behind you when you are suddenly hitting the brakes to release this Brake Applied - Power Reduced". This may happen numerous times regardless if you are slowing down, stopping, turning right or left. There was a recall NHTSA #21V202/Manufacturers Recall #21S17 which was corrected due to not enough grease in rear end. Shortly after that the Brake Applied - Power Reduced light occurred of which an entire new rear end was installed into the unit. At Wallwork Ford Truck Center they hooked up the IDS and scanned all modules for codes; all modules passed. They also removed, reset and reinstalled a brake lamp switch after contacting the Ford hotline contact ID #118372635, but the test drive showed the Brake Applied - Power Reduced light came back on. They hooked the IDS computer back on the unit which came back as 'all modules passed'. We are stumped and frustrated as this unit in brand new and cannot be driven anywhere without this "Brake Applied-Power Reduced" light coming on. There is only 2616 miles on the unit.
Mfg Campaign: 11433265
Recall Date: Sep 16, 2021
Newmar Corporation
Defect Description:
WHEELS
Potential Consequences:
On this 2021 Bay Star Sport 2702 motorhome from August 3 through September 15, the "Brake Applied - Power Reduced" light on the unit's console came on 42 times. This is a sporadic occurrence which is a very safety hazard and an accident is going to happen causing death to others. When slowing down or stopping completely and ready to accelerate, the Brake Applied - Power Reduced comes on locking all wheels and you are only able to go a maximum of 5 mph. You need to hit the brakes hard to release the locked wheels and continue. This does not help the person behind you when you are suddenly hitting the brakes to release this Brake Applied - Power Reduced". This may happen numerous times regardless if you are slowing down, stopping, turning right or left. There was a recall NHTSA #21V202/Manufacturers Recall #21S17 which was corrected due to not enough grease in rear end. Shortly after that the Brake Applied - Power Reduced light occurred of which an entire new rear end was installed into the unit. At Wallwork Ford Truck Center they hooked up the IDS and scanned all modules for codes; all modules passed. They also removed, reset and reinstalled a brake lamp switch after contacting the Ford hotline contact ID #118372635, but the test drive showed the Brake Applied - Power Reduced light came back on. They hooked the IDS computer back on the unit which came back as 'all modules passed'. We are stumped and frustrated as this unit in brand new and cannot be driven anywhere without this "Brake Applied-Power Reduced" light coming on. There is only 2616 miles on the unit.
Corrective Action:
On this 2021 Bay Star Sport 2702 motorhome from August 3 through September 15, the "Brake Applied - Power Reduced" light on the unit's console came on 42 times. This is a sporadic occurrence which is a very safety hazard and an accident is going to happen causing death to others. When slowing down or stopping completely and ready to accelerate, the Brake Applied - Power Reduced comes on locking all wheels and you are only able to go a maximum of 5 mph. You need to hit the brakes hard to release the locked wheels and continue. This does not help the person behind you when you are suddenly hitting the brakes to release this Brake Applied - Power Reduced". This may happen numerous times regardless if you are slowing down, stopping, turning right or left. There was a recall NHTSA #21V202/Manufacturers Recall #21S17 which was corrected due to not enough grease in rear end. Shortly after that the Brake Applied - Power Reduced light occurred of which an entire new rear end was installed into the unit. At Wallwork Ford Truck Center they hooked up the IDS and scanned all modules for codes; all modules passed. They also removed, reset and reinstalled a brake lamp switch after contacting the Ford hotline contact ID #118372635, but the test drive showed the Brake Applied - Power Reduced light came back on. They hooked the IDS computer back on the unit which came back as 'all modules passed'. We are stumped and frustrated as this unit in brand new and cannot be driven anywhere without this "Brake Applied-Power Reduced" light coming on. There is only 2616 miles on the unit.
Additional Notes:
On this 2021 Bay Star Sport 2702 motorhome from August 3 through September 15, the "Brake Applied - Power Reduced" light on the unit's console came on 42 times. This is a sporadic occurrence which is a very safety hazard and an accident is going to happen causing death to others. When slowing down or stopping completely and ready to accelerate, the Brake Applied - Power Reduced comes on locking all wheels and you are only able to go a maximum of 5 mph. You need to hit the brakes hard to release the locked wheels and continue. This does not help the person behind you when you are suddenly hitting the brakes to release this Brake Applied - Power Reduced". This may happen numerous times regardless if you are slowing down, stopping, turning right or left. There was a recall NHTSA #21V202/Manufacturers Recall #21S17 which was corrected due to not enough grease in rear end. Shortly after that the Brake Applied - Power Reduced light occurred of which an entire new rear end was installed into the unit. At Wallwork Ford Truck Center they hooked up the IDS and scanned all modules for codes; all modules passed. They also removed, reset and reinstalled a brake lamp switch after contacting the Ford hotline contact ID #118372635, but the test drive showed the Brake Applied - Power Reduced light came back on. They hooked the IDS computer back on the unit which came back as 'all modules passed'. We are stumped and frustrated as this unit in brand new and cannot be driven anywhere without this "Brake Applied-Power Reduced" light coming on. There is only 2616 miles on the unit.
Mfg Campaign: 11433265
Recall Date: Sep 16, 2021
Newmar Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On this 2021 Bay Star Sport 2702 motorhome from August 3 through September 15, the "Brake Applied - Power Reduced" light on the unit's console came on 42 times. This is a sporadic occurrence which is a very safety hazard and an accident is going to happen causing death to others. When slowing down or stopping completely and ready to accelerate, the Brake Applied - Power Reduced comes on locking all wheels and you are only able to go a maximum of 5 mph. You need to hit the brakes hard to release the locked wheels and continue. This does not help the person behind you when you are suddenly hitting the brakes to release this Brake Applied - Power Reduced". This may happen numerous times regardless if you are slowing down, stopping, turning right or left. There was a recall NHTSA #21V202/Manufacturers Recall #21S17 which was corrected due to not enough grease in rear end. Shortly after that the Brake Applied - Power Reduced light occurred of which an entire new rear end was installed into the unit. At Wallwork Ford Truck Center they hooked up the IDS and scanned all modules for codes; all modules passed. They also removed, reset and reinstalled a brake lamp switch after contacting the Ford hotline contact ID #118372635, but the test drive showed the Brake Applied - Power Reduced light came back on. They hooked the IDS computer back on the unit which came back as 'all modules passed'. We are stumped and frustrated as this unit in brand new and cannot be driven anywhere without this "Brake Applied-Power Reduced" light coming on. There is only 2616 miles on the unit.
Corrective Action:
On this 2021 Bay Star Sport 2702 motorhome from August 3 through September 15, the "Brake Applied - Power Reduced" light on the unit's console came on 42 times. This is a sporadic occurrence which is a very safety hazard and an accident is going to happen causing death to others. When slowing down or stopping completely and ready to accelerate, the Brake Applied - Power Reduced comes on locking all wheels and you are only able to go a maximum of 5 mph. You need to hit the brakes hard to release the locked wheels and continue. This does not help the person behind you when you are suddenly hitting the brakes to release this Brake Applied - Power Reduced". This may happen numerous times regardless if you are slowing down, stopping, turning right or left. There was a recall NHTSA #21V202/Manufacturers Recall #21S17 which was corrected due to not enough grease in rear end. Shortly after that the Brake Applied - Power Reduced light occurred of which an entire new rear end was installed into the unit. At Wallwork Ford Truck Center they hooked up the IDS and scanned all modules for codes; all modules passed. They also removed, reset and reinstalled a brake lamp switch after contacting the Ford hotline contact ID #118372635, but the test drive showed the Brake Applied - Power Reduced light came back on. They hooked the IDS computer back on the unit which came back as 'all modules passed'. We are stumped and frustrated as this unit in brand new and cannot be driven anywhere without this "Brake Applied-Power Reduced" light coming on. There is only 2616 miles on the unit.
Additional Notes:
On this 2021 Bay Star Sport 2702 motorhome from August 3 through September 15, the "Brake Applied - Power Reduced" light on the unit's console came on 42 times. This is a sporadic occurrence which is a very safety hazard and an accident is going to happen causing death to others. When slowing down or stopping completely and ready to accelerate, the Brake Applied - Power Reduced comes on locking all wheels and you are only able to go a maximum of 5 mph. You need to hit the brakes hard to release the locked wheels and continue. This does not help the person behind you when you are suddenly hitting the brakes to release this Brake Applied - Power Reduced". This may happen numerous times regardless if you are slowing down, stopping, turning right or left. There was a recall NHTSA #21V202/Manufacturers Recall #21S17 which was corrected due to not enough grease in rear end. Shortly after that the Brake Applied - Power Reduced light occurred of which an entire new rear end was installed into the unit. At Wallwork Ford Truck Center they hooked up the IDS and scanned all modules for codes; all modules passed. They also removed, reset and reinstalled a brake lamp switch after contacting the Ford hotline contact ID #118372635, but the test drive showed the Brake Applied - Power Reduced light came back on. They hooked the IDS computer back on the unit which came back as 'all modules passed'. We are stumped and frustrated as this unit in brand new and cannot be driven anywhere without this "Brake Applied-Power Reduced" light coming on. There is only 2616 miles on the unit.
Mfg Campaign: 11433265
Recall Date: Sep 16, 2021
Newmar Corporation
Defect Description:
SUSPENSION
Potential Consequences:
The mounting brackets for the rear axel sway bar was missing a bolt in each bracket. Passenger side bracket was hanging below sway bar, driver's side had top bolt missing and was loose. Talked to Ford tech and was told to install a grade 8 bolt with a lock washer and nut. These bolts are M16s, grade 10.9, can I replace them with 5/8 inch grade 8 bolts?
Corrective Action:
The mounting brackets for the rear axel sway bar was missing a bolt in each bracket. Passenger side bracket was hanging below sway bar, driver's side had top bolt missing and was loose. Talked to Ford tech and was told to install a grade 8 bolt with a lock washer and nut. These bolts are M16s, grade 10.9, can I replace them with 5/8 inch grade 8 bolts?
Additional Notes:
The mounting brackets for the rear axel sway bar was missing a bolt in each bracket. Passenger side bracket was hanging below sway bar, driver's side had top bolt missing and was loose. Talked to Ford tech and was told to install a grade 8 bolt with a lock washer and nut. These bolts are M16s, grade 10.9, can I replace them with 5/8 inch grade 8 bolts?
Mfg Campaign: 11423177
Recall Date: Jul 1, 2021
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