Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
New Flyer Of America, Inc.
Safety Issue:
New Flyer of America, Inc. (New Flyer) is recalling certain 2017-2021 XD40, XD35, 2016-2021 XD60, 2017 XDE35, 2016-2020 XDE40, XDE60 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R21-008
Recall Date: May 18, 2021
New Flyer Of America Inc.
Safety Issue:
New Flyer of America, Inc. (New Flyer) is recalling certain 2014-2016 New Flyer XT60, 2014-2017 New Flyer XN60 and XD60, and 2015-2017 New Flyer XDE60 urban transit buses equipped with ZF Axles that have radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R18-010
Recall Date: Jun 12, 2018
New Flyer Industries Ltd.
Safety Issue:
New Flyer Industries Ltd. (New Flyer) is recalling certain 2015-2016 MD30, 2016 MD35, 2017 XD35, XD60, XDE35, XDE40, XDE60, XN35 and 2016-2017 XD40 and XN40 transit buses, equipped with certain Recaro Commercial Bus Driver Seats (models Ergo R, Ergo D, AM71, AM72 and AM80). The seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R17-017
Recall Date: Aug 30, 2017
Consumer Complaints
3 ComplaintsNew Flyer Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MAKING IMPROVEMENTS TO THE DOOR LATCHES ON NEWER MODEL VEHICLES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MAKING IMPROVEMENTS TO THE DOOR LATCHES ON NEWER MODEL VEHICLES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MAKING IMPROVEMENTS TO THE DOOR LATCHES ON NEWER MODEL VEHICLES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11071974
Recall Date: Feb 9, 2018
New Flyer Of America, Inc.
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MAKING IMPROVEMENTS TO THE DOOR LATCHES ON NEWER MODEL VEHICLES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MAKING IMPROVEMENTS TO THE DOOR LATCHES ON NEWER MODEL VEHICLES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MAKING IMPROVEMENTS TO THE DOOR LATCHES ON NEWER MODEL VEHICLES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11071974
Recall Date: Feb 9, 2018
New Flyer Of America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MAKING IMPROVEMENTS TO THE DOOR LATCHES ON NEWER MODEL VEHICLES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MAKING IMPROVEMENTS TO THE DOOR LATCHES ON NEWER MODEL VEHICLES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MAKING IMPROVEMENTS TO THE DOOR LATCHES ON NEWER MODEL VEHICLES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11071974
Recall Date: Feb 9, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury