Complaints & Recalls
Consumer Complaints
2 ComplaintsMoto Guzzi North America
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALLS RANDOMLY, DEALER CLAIMS A NEW ENGINE IS NEEDED DO TO A THRUST WASHER NOT BEING INSTALLED PROPERLY IN MANUFACTURING.
Corrective Action:
ENGINE STALLS RANDOMLY, DEALER CLAIMS A NEW ENGINE IS NEEDED DO TO A THRUST WASHER NOT BEING INSTALLED PROPERLY IN MANUFACTURING.
Additional Notes:
ENGINE STALLS RANDOMLY, DEALER CLAIMS A NEW ENGINE IS NEEDED DO TO A THRUST WASHER NOT BEING INSTALLED PROPERLY IN MANUFACTURING.
Mfg Campaign: 11204865
Recall Date: Apr 30, 2019
Moto Guzzi North America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MOTO GUZZI HAS DECIDED TO USE A FUEL FILTER THAT IS AN IN LINE FUEL FILTER NOT SUITABLE TO BE USED INSIDE A GAS TANK SUBMERGED IN GASOLINE. I STARTED LOOKING INTO THIS ISSUE AFTER SEVERAL OWNERS OF THIS SAME MOTORCYCLE 2017/2018 MOTO GUZZI V7 III STONE HAVE HAD ISSUES WITH THEIR MOTORCYCLE NOT WORKING .. LEAVING THEM STRANDED. I CHANGED MY OWN FUEL FILTER AFTER ONLY 1100 MILES AND THE TOP PORTION HAD BALLOONED, CHANGED COLOR FROM CLEAR TO ORANGE, AND SEEMED IT COULD BE PULLED APART EASY. I CONTACTED THE MANUFACTURER MAHLE, AND AT FIRST THEY SAID THAT THE KL-150 COULD BE USED AS AN INLINE FILTER FOR MOTORCYCLES. HOWEVER, I ASKED A MORE DIRECT OF IF THE INLINE FILTER WAS DESIGNED FOR USE WITHIN AND SUBMERGED IN GASOLINE. THEIR ANSWER WAS "NO, THE KL-150 IS NOT SUITABLE FOR AN IN-TANK FUEL FILTER." THERE IS ANOTHER MODEL THE KL-145 THAT IS ALL METAL, WHICH MOST PEOPLE USE INSTEAD OF THE KL-150, WHERE IT IS HALF PLASTIC AND HALF METAL. I'M AFRAID FUEL PRESSURE LOSS COULD CAUSE AN ACCIDENT IF SOMEONE NEEDED TO GIVE THROTTLE TO THE BIKE, AND NO FUEL PRESSURE. MAHLE (FUEL FILTER MANUFACTURER) LISA.LEVRA@US.MAHLE.COM 1-248-347-9717 I HAVE CONTACTED PIAGGIO (OWNER OF MUTO GUZZI) BOTH IN THE US AND ITALY. SENT PICS, NO RESPONSES.
Corrective Action:
MOTO GUZZI HAS DECIDED TO USE A FUEL FILTER THAT IS AN IN LINE FUEL FILTER NOT SUITABLE TO BE USED INSIDE A GAS TANK SUBMERGED IN GASOLINE. I STARTED LOOKING INTO THIS ISSUE AFTER SEVERAL OWNERS OF THIS SAME MOTORCYCLE 2017/2018 MOTO GUZZI V7 III STONE HAVE HAD ISSUES WITH THEIR MOTORCYCLE NOT WORKING .. LEAVING THEM STRANDED. I CHANGED MY OWN FUEL FILTER AFTER ONLY 1100 MILES AND THE TOP PORTION HAD BALLOONED, CHANGED COLOR FROM CLEAR TO ORANGE, AND SEEMED IT COULD BE PULLED APART EASY. I CONTACTED THE MANUFACTURER MAHLE, AND AT FIRST THEY SAID THAT THE KL-150 COULD BE USED AS AN INLINE FILTER FOR MOTORCYCLES. HOWEVER, I ASKED A MORE DIRECT OF IF THE INLINE FILTER WAS DESIGNED FOR USE WITHIN AND SUBMERGED IN GASOLINE. THEIR ANSWER WAS "NO, THE KL-150 IS NOT SUITABLE FOR AN IN-TANK FUEL FILTER." THERE IS ANOTHER MODEL THE KL-145 THAT IS ALL METAL, WHICH MOST PEOPLE USE INSTEAD OF THE KL-150, WHERE IT IS HALF PLASTIC AND HALF METAL. I'M AFRAID FUEL PRESSURE LOSS COULD CAUSE AN ACCIDENT IF SOMEONE NEEDED TO GIVE THROTTLE TO THE BIKE, AND NO FUEL PRESSURE. MAHLE (FUEL FILTER MANUFACTURER) LISA.LEVRA@US.MAHLE.COM 1-248-347-9717 I HAVE CONTACTED PIAGGIO (OWNER OF MUTO GUZZI) BOTH IN THE US AND ITALY. SENT PICS, NO RESPONSES.
Additional Notes:
MOTO GUZZI HAS DECIDED TO USE A FUEL FILTER THAT IS AN IN LINE FUEL FILTER NOT SUITABLE TO BE USED INSIDE A GAS TANK SUBMERGED IN GASOLINE. I STARTED LOOKING INTO THIS ISSUE AFTER SEVERAL OWNERS OF THIS SAME MOTORCYCLE 2017/2018 MOTO GUZZI V7 III STONE HAVE HAD ISSUES WITH THEIR MOTORCYCLE NOT WORKING .. LEAVING THEM STRANDED. I CHANGED MY OWN FUEL FILTER AFTER ONLY 1100 MILES AND THE TOP PORTION HAD BALLOONED, CHANGED COLOR FROM CLEAR TO ORANGE, AND SEEMED IT COULD BE PULLED APART EASY. I CONTACTED THE MANUFACTURER MAHLE, AND AT FIRST THEY SAID THAT THE KL-150 COULD BE USED AS AN INLINE FILTER FOR MOTORCYCLES. HOWEVER, I ASKED A MORE DIRECT OF IF THE INLINE FILTER WAS DESIGNED FOR USE WITHIN AND SUBMERGED IN GASOLINE. THEIR ANSWER WAS "NO, THE KL-150 IS NOT SUITABLE FOR AN IN-TANK FUEL FILTER." THERE IS ANOTHER MODEL THE KL-145 THAT IS ALL METAL, WHICH MOST PEOPLE USE INSTEAD OF THE KL-150, WHERE IT IS HALF PLASTIC AND HALF METAL. I'M AFRAID FUEL PRESSURE LOSS COULD CAUSE AN ACCIDENT IF SOMEONE NEEDED TO GIVE THROTTLE TO THE BIKE, AND NO FUEL PRESSURE. MAHLE (FUEL FILTER MANUFACTURER) LISA.LEVRA@US.MAHLE.COM 1-248-347-9717 I HAVE CONTACTED PIAGGIO (OWNER OF MUTO GUZZI) BOTH IN THE US AND ITALY. SENT PICS, NO RESPONSES.
Mfg Campaign: 11156852
Recall Date: Dec 7, 2018
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