Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Piaggio Group Americas. Inc.
Safety Issue:
Piaggio Group Americas. Inc. (Piaggio) is recalling certain 2016-2018 Moto Guzzi Audace 1400 and Eldorado 1400, 2017-2018 Moto Guzzi California 1400, 2017 Moto Guzzi MGX 21 Bagger, 2013-2014 Aprilia Mana 850, 2014-2016 Aprilia Dorsoduro 750, 2018-2019 Aprilia Dorsoduro 900, and 2018 Aprilia Shiver 900 motorcycles. Due to a problem with the front brake master cylinder, the front brakes may drag or apply, causing the motorcycle to unexpectedly slow down or stop completely without activating the rear brake light.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PA2ZZQ1904
Recall Date: Jul 26, 2019
Consumer Complaints
3 ComplaintsPiaggio Group Americas, Inc.
Defect Description:
ENGINE
Potential Consequences:
The motorcycle was started and was idling in neutral, on the side stand. The rpm suddenly increased to red line with no rider input. Not on the motorcycle at the time. This motorcycle has semi ride by wire throttle system. Two cables go from the accelerator grip to an electronics box. This would obviously be a serious safety condition if it occurs while being operated.
Corrective Action:
The motorcycle was started and was idling in neutral, on the side stand. The rpm suddenly increased to red line with no rider input. Not on the motorcycle at the time. This motorcycle has semi ride by wire throttle system. Two cables go from the accelerator grip to an electronics box. This would obviously be a serious safety condition if it occurs while being operated.
Additional Notes:
The motorcycle was started and was idling in neutral, on the side stand. The rpm suddenly increased to red line with no rider input. Not on the motorcycle at the time. This motorcycle has semi ride by wire throttle system. Two cables go from the accelerator grip to an electronics box. This would obviously be a serious safety condition if it occurs while being operated.
Mfg Campaign: 11549217
Recall Date: Oct 10, 2023
Piaggio Group Americas, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The motorcycle was started and was idling in neutral, on the side stand. The rpm suddenly increased to red line with no rider input. Not on the motorcycle at the time. This motorcycle has semi ride by wire throttle system. Two cables go from the accelerator grip to an electronics box. This would obviously be a serious safety condition if it occurs while being operated.
Corrective Action:
The motorcycle was started and was idling in neutral, on the side stand. The rpm suddenly increased to red line with no rider input. Not on the motorcycle at the time. This motorcycle has semi ride by wire throttle system. Two cables go from the accelerator grip to an electronics box. This would obviously be a serious safety condition if it occurs while being operated.
Additional Notes:
The motorcycle was started and was idling in neutral, on the side stand. The rpm suddenly increased to red line with no rider input. Not on the motorcycle at the time. This motorcycle has semi ride by wire throttle system. Two cables go from the accelerator grip to an electronics box. This would obviously be a serious safety condition if it occurs while being operated.
Mfg Campaign: 11549217
Recall Date: Oct 10, 2023
Piaggio Group Americas, Inc.
Defect Description:
WHEELS
Potential Consequences:
MY 2016 MOTO GUZZI ELDORADO HAS BARE ALUMINUM SPOKED WHEELS, THESE ARE TUBELESS TIRE WHEELS, THE SPOKE NIPPLES ARE SEALED WITH O RINGS AT EACH SPOKE HOLE, THE BARE ALUMINUM RIMS CORRODE QUICKLY AND I HAVE WAXED AND POLISHED THE WHEELS MORE THAN A FEW TIMES TO TRY TO KEEP THE FINISH BUT ITS NOT WORKING. AT ANYRATE THE SPOKES ON BOTH OF MY WHEELS ARE LEAKING AT THE SPOKES AND AT THE VALVE STEM BODY WHERE IT MEETS THE RIM, AND THE LEAKS ARE GETTING WORSE. THE OTHER 1400 MODEL BIKES MOTO GUZZI MAKES ARE CAST WHEELS WITH A PAINTED FINISH ON THEM AND THESE DONT HAVE SPOKES LIKE THE ELDORADO WHEELS DO. MY CONCERN IS THAT THE AMOUNT OF AIR LEAKING OUR WHILE DRIVING COULD CAUSE A CRASH AND SERIOUS INJURIES OR DEATH. I HAVE SENT A SECOND MESSAGE TO PIAGGIO MOTORS GROUP TO SEE WHAT THEY WILL DO. I ASKED MY DEALER ABOUT IT FIRST AND THEY SAID PIAGGIO WILL NOT COVER THIS AS PART OF A WARRANTY CLAIM. I HAVE TO PUT AIR IN THE TIRES BEFORE EVERY RIDE NOW AND SOMETIMES WHILE I AM RIDING THE HANDLING GETS SOFT.SO PULLING OVER TO AIR UP IS NECESSARY.
Corrective Action:
MY 2016 MOTO GUZZI ELDORADO HAS BARE ALUMINUM SPOKED WHEELS, THESE ARE TUBELESS TIRE WHEELS, THE SPOKE NIPPLES ARE SEALED WITH O RINGS AT EACH SPOKE HOLE, THE BARE ALUMINUM RIMS CORRODE QUICKLY AND I HAVE WAXED AND POLISHED THE WHEELS MORE THAN A FEW TIMES TO TRY TO KEEP THE FINISH BUT ITS NOT WORKING. AT ANYRATE THE SPOKES ON BOTH OF MY WHEELS ARE LEAKING AT THE SPOKES AND AT THE VALVE STEM BODY WHERE IT MEETS THE RIM, AND THE LEAKS ARE GETTING WORSE. THE OTHER 1400 MODEL BIKES MOTO GUZZI MAKES ARE CAST WHEELS WITH A PAINTED FINISH ON THEM AND THESE DONT HAVE SPOKES LIKE THE ELDORADO WHEELS DO. MY CONCERN IS THAT THE AMOUNT OF AIR LEAKING OUR WHILE DRIVING COULD CAUSE A CRASH AND SERIOUS INJURIES OR DEATH. I HAVE SENT A SECOND MESSAGE TO PIAGGIO MOTORS GROUP TO SEE WHAT THEY WILL DO. I ASKED MY DEALER ABOUT IT FIRST AND THEY SAID PIAGGIO WILL NOT COVER THIS AS PART OF A WARRANTY CLAIM. I HAVE TO PUT AIR IN THE TIRES BEFORE EVERY RIDE NOW AND SOMETIMES WHILE I AM RIDING THE HANDLING GETS SOFT.SO PULLING OVER TO AIR UP IS NECESSARY.
Additional Notes:
MY 2016 MOTO GUZZI ELDORADO HAS BARE ALUMINUM SPOKED WHEELS, THESE ARE TUBELESS TIRE WHEELS, THE SPOKE NIPPLES ARE SEALED WITH O RINGS AT EACH SPOKE HOLE, THE BARE ALUMINUM RIMS CORRODE QUICKLY AND I HAVE WAXED AND POLISHED THE WHEELS MORE THAN A FEW TIMES TO TRY TO KEEP THE FINISH BUT ITS NOT WORKING. AT ANYRATE THE SPOKES ON BOTH OF MY WHEELS ARE LEAKING AT THE SPOKES AND AT THE VALVE STEM BODY WHERE IT MEETS THE RIM, AND THE LEAKS ARE GETTING WORSE. THE OTHER 1400 MODEL BIKES MOTO GUZZI MAKES ARE CAST WHEELS WITH A PAINTED FINISH ON THEM AND THESE DONT HAVE SPOKES LIKE THE ELDORADO WHEELS DO. MY CONCERN IS THAT THE AMOUNT OF AIR LEAKING OUR WHILE DRIVING COULD CAUSE A CRASH AND SERIOUS INJURIES OR DEATH. I HAVE SENT A SECOND MESSAGE TO PIAGGIO MOTORS GROUP TO SEE WHAT THEY WILL DO. I ASKED MY DEALER ABOUT IT FIRST AND THEY SAID PIAGGIO WILL NOT COVER THIS AS PART OF A WARRANTY CLAIM. I HAVE TO PUT AIR IN THE TIRES BEFORE EVERY RIDE NOW AND SOMETIMES WHILE I AM RIDING THE HANDLING GETS SOFT.SO PULLING OVER TO AIR UP IS NECESSARY.
Mfg Campaign: 11141576
Recall Date: Oct 20, 2018
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