Complaints & Recalls
Consumer Complaints
11 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue... Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was driving less than 1 month ago. I was on a two lane road/freeway with another passenger in the back seat going somewhere between 60 and 65 mph. The car went completely black and everything shut down the entire vehicle, engine and all. I was in complete shock and end up scraping my front left rim on the curb I was next to, damaging the vehicle as a result. I am just recently out of my warranty and I do not have the funds to have it looked at just yet. I did inform the dealership that I purchased the vehicle from. I originally thought it was something maybe I had done to cause it. I also was completely unaware of any recalls on several of the year and model of my vehicle. When I looked up recalls on them, my vehicle has very similar issues to a lot of other cars like It that have already been recalled. I am upset because if I had known there were potential safety issues with these particular make and model car I would have not wanted to finance it, especially at the price point I have. It seems that several thousand were recalled a few months before I financed mine. Why wouldn’t I be notified that there could be potential safety issues when I was looking at the vehicle for purchase? Now here we are and I don’t think it is a safe vehicle. I need to do something.. I am not sure I want to keep it honestly ! What can I do? Please let me know at your earliest convenience. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue... Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was driving less than 1 month ago. I was on a two lane road/freeway with another passenger in the back seat going somewhere between 60 and 65 mph. The car went completely black and everything shut down the entire vehicle, engine and all. I was in complete shock and end up scraping my front left rim on the curb I was next to, damaging the vehicle as a result. I am just recently out of my warranty and I do not have the funds to have it looked at just yet. I did inform the dealership that I purchased the vehicle from. I originally thought it was something maybe I had done to cause it. I also was completely unaware of any recalls on several of the year and model of my vehicle. When I looked up recalls on them, my vehicle has very similar issues to a lot of other cars like It that have already been recalled. I am upset because if I had known there were potential safety issues with these particular make and model car I would have not wanted to finance it, especially at the price point I have. It seems that several thousand were recalled a few months before I financed mine. Why wouldn’t I be notified that there could be potential safety issues when I was looking at the vehicle for purchase? Now here we are and I don’t think it is a safe vehicle. I need to do something.. I am not sure I want to keep it honestly ! What can I do? Please let me know at your earliest convenience. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue... Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was driving less than 1 month ago. I was on a two lane road/freeway with another passenger in the back seat going somewhere between 60 and 65 mph. The car went completely black and everything shut down the entire vehicle, engine and all. I was in complete shock and end up scraping my front left rim on the curb I was next to, damaging the vehicle as a result. I am just recently out of my warranty and I do not have the funds to have it looked at just yet. I did inform the dealership that I purchased the vehicle from. I originally thought it was something maybe I had done to cause it. I also was completely unaware of any recalls on several of the year and model of my vehicle. When I looked up recalls on them, my vehicle has very similar issues to a lot of other cars like It that have already been recalled. I am upset because if I had known there were potential safety issues with these particular make and model car I would have not wanted to finance it, especially at the price point I have. It seems that several thousand were recalled a few months before I financed mine. Why wouldn’t I be notified that there could be potential safety issues when I was looking at the vehicle for purchase? Now here we are and I don’t think it is a safe vehicle. I need to do something.. I am not sure I want to keep it honestly ! What can I do? Please let me know at your earliest convenience. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11677268
Recall Date: Jul 30, 2025
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue... Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was driving less than 1 month ago. I was on a two lane road/freeway with another passenger in the back seat going somewhere between 60 and 65 mph. The car went completely black and everything shut down the entire vehicle, engine and all. I was in complete shock and end up scraping my front left rim on the curb I was next to, damaging the vehicle as a result. I am just recently out of my warranty and I do not have the funds to have it looked at just yet. I did inform the dealership that I purchased the vehicle from. I originally thought it was something maybe I had done to cause it. I also was completely unaware of any recalls on several of the year and model of my vehicle. When I looked up recalls on them, my vehicle has very similar issues to a lot of other cars like It that have already been recalled. I am upset because if I had known there were potential safety issues with these particular make and model car I would have not wanted to finance it, especially at the price point I have. It seems that several thousand were recalled a few months before I financed mine. Why wouldn’t I be notified that there could be potential safety issues when I was looking at the vehicle for purchase? Now here we are and I don’t think it is a safe vehicle. I need to do something.. I am not sure I want to keep it honestly ! What can I do? Please let me know at your earliest convenience. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue... Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was driving less than 1 month ago. I was on a two lane road/freeway with another passenger in the back seat going somewhere between 60 and 65 mph. The car went completely black and everything shut down the entire vehicle, engine and all. I was in complete shock and end up scraping my front left rim on the curb I was next to, damaging the vehicle as a result. I am just recently out of my warranty and I do not have the funds to have it looked at just yet. I did inform the dealership that I purchased the vehicle from. I originally thought it was something maybe I had done to cause it. I also was completely unaware of any recalls on several of the year and model of my vehicle. When I looked up recalls on them, my vehicle has very similar issues to a lot of other cars like It that have already been recalled. I am upset because if I had known there were potential safety issues with these particular make and model car I would have not wanted to finance it, especially at the price point I have. It seems that several thousand were recalled a few months before I financed mine. Why wouldn’t I be notified that there could be potential safety issues when I was looking at the vehicle for purchase? Now here we are and I don’t think it is a safe vehicle. I need to do something.. I am not sure I want to keep it honestly ! What can I do? Please let me know at your earliest convenience. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue... Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was driving less than 1 month ago. I was on a two lane road/freeway with another passenger in the back seat going somewhere between 60 and 65 mph. The car went completely black and everything shut down the entire vehicle, engine and all. I was in complete shock and end up scraping my front left rim on the curb I was next to, damaging the vehicle as a result. I am just recently out of my warranty and I do not have the funds to have it looked at just yet. I did inform the dealership that I purchased the vehicle from. I originally thought it was something maybe I had done to cause it. I also was completely unaware of any recalls on several of the year and model of my vehicle. When I looked up recalls on them, my vehicle has very similar issues to a lot of other cars like It that have already been recalled. I am upset because if I had known there were potential safety issues with these particular make and model car I would have not wanted to finance it, especially at the price point I have. It seems that several thousand were recalled a few months before I financed mine. Why wouldn’t I be notified that there could be potential safety issues when I was looking at the vehicle for purchase? Now here we are and I don’t think it is a safe vehicle. I need to do something.. I am not sure I want to keep it honestly ! What can I do? Please let me know at your earliest convenience. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11677268
Recall Date: Jul 30, 2025
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue... Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was driving less than 1 month ago. I was on a two lane road/freeway with another passenger in the back seat going somewhere between 60 and 65 mph. The car went completely black and everything shut down the entire vehicle, engine and all. I was in complete shock and end up scraping my front left rim on the curb I was next to, damaging the vehicle as a result. I am just recently out of my warranty and I do not have the funds to have it looked at just yet. I did inform the dealership that I purchased the vehicle from. I originally thought it was something maybe I had done to cause it. I also was completely unaware of any recalls on several of the year and model of my vehicle. When I looked up recalls on them, my vehicle has very similar issues to a lot of other cars like It that have already been recalled. I am upset because if I had known there were potential safety issues with these particular make and model car I would have not wanted to finance it, especially at the price point I have. It seems that several thousand were recalled a few months before I financed mine. Why wouldn’t I be notified that there could be potential safety issues when I was looking at the vehicle for purchase? Now here we are and I don’t think it is a safe vehicle. I need to do something.. I am not sure I want to keep it honestly ! What can I do? Please let me know at your earliest convenience. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue... Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was driving less than 1 month ago. I was on a two lane road/freeway with another passenger in the back seat going somewhere between 60 and 65 mph. The car went completely black and everything shut down the entire vehicle, engine and all. I was in complete shock and end up scraping my front left rim on the curb I was next to, damaging the vehicle as a result. I am just recently out of my warranty and I do not have the funds to have it looked at just yet. I did inform the dealership that I purchased the vehicle from. I originally thought it was something maybe I had done to cause it. I also was completely unaware of any recalls on several of the year and model of my vehicle. When I looked up recalls on them, my vehicle has very similar issues to a lot of other cars like It that have already been recalled. I am upset because if I had known there were potential safety issues with these particular make and model car I would have not wanted to finance it, especially at the price point I have. It seems that several thousand were recalled a few months before I financed mine. Why wouldn’t I be notified that there could be potential safety issues when I was looking at the vehicle for purchase? Now here we are and I don’t think it is a safe vehicle. I need to do something.. I am not sure I want to keep it honestly ! What can I do? Please let me know at your earliest convenience. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue... Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was driving less than 1 month ago. I was on a two lane road/freeway with another passenger in the back seat going somewhere between 60 and 65 mph. The car went completely black and everything shut down the entire vehicle, engine and all. I was in complete shock and end up scraping my front left rim on the curb I was next to, damaging the vehicle as a result. I am just recently out of my warranty and I do not have the funds to have it looked at just yet. I did inform the dealership that I purchased the vehicle from. I originally thought it was something maybe I had done to cause it. I also was completely unaware of any recalls on several of the year and model of my vehicle. When I looked up recalls on them, my vehicle has very similar issues to a lot of other cars like It that have already been recalled. I am upset because if I had known there were potential safety issues with these particular make and model car I would have not wanted to finance it, especially at the price point I have. It seems that several thousand were recalled a few months before I financed mine. Why wouldn’t I be notified that there could be potential safety issues when I was looking at the vehicle for purchase? Now here we are and I don’t think it is a safe vehicle. I need to do something.. I am not sure I want to keep it honestly ! What can I do? Please let me know at your earliest convenience. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11677268
Recall Date: Jul 30, 2025
Mitsubishi Motors North America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Back up camera view is not clear, unreliable sixty percent of the time. Not able to see pedestrians or objects clearly or the distance from the vehicle. Twenty percent of the times it is clouded so dark it useless. Twenty percent of the time it is clear. Safety of others is at risk. Problem was reported to dealer twice at the location I purchased the vehicle. They ruled it off. The problem was reported to the manufacturer with no return call or response. The problem was reported to a different dealer which informed me that the manufacturer is not doing any repairs. The vehicle is available for inspection anytime. I have cleaned the camera lens and monitor screen with no good results. This is the second vehicle of this style from the same manufacturer I have owned. The first vehicle had no issues and both vehicles were shown to the dealer service department as well as sales crew.
Corrective Action:
Back up camera view is not clear, unreliable sixty percent of the time. Not able to see pedestrians or objects clearly or the distance from the vehicle. Twenty percent of the times it is clouded so dark it useless. Twenty percent of the time it is clear. Safety of others is at risk. Problem was reported to dealer twice at the location I purchased the vehicle. They ruled it off. The problem was reported to the manufacturer with no return call or response. The problem was reported to a different dealer which informed me that the manufacturer is not doing any repairs. The vehicle is available for inspection anytime. I have cleaned the camera lens and monitor screen with no good results. This is the second vehicle of this style from the same manufacturer I have owned. The first vehicle had no issues and both vehicles were shown to the dealer service department as well as sales crew.
Additional Notes:
Back up camera view is not clear, unreliable sixty percent of the time. Not able to see pedestrians or objects clearly or the distance from the vehicle. Twenty percent of the times it is clouded so dark it useless. Twenty percent of the time it is clear. Safety of others is at risk. Problem was reported to dealer twice at the location I purchased the vehicle. They ruled it off. The problem was reported to the manufacturer with no return call or response. The problem was reported to a different dealer which informed me that the manufacturer is not doing any repairs. The vehicle is available for inspection anytime. I have cleaned the camera lens and monitor screen with no good results. This is the second vehicle of this style from the same manufacturer I have owned. The first vehicle had no issues and both vehicles were shown to the dealer service department as well as sales crew.
Mfg Campaign: 11595999
Recall Date: Jun 23, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Back up camera view is not clear, unreliable sixty percent of the time. Not able to see pedestrians or objects clearly or the distance from the vehicle. Twenty percent of the times it is clouded so dark it useless. Twenty percent of the time it is clear. Safety of others is at risk. Problem was reported to dealer twice at the location I purchased the vehicle. They ruled it off. The problem was reported to the manufacturer with no return call or response. The problem was reported to a different dealer which informed me that the manufacturer is not doing any repairs. The vehicle is available for inspection anytime. I have cleaned the camera lens and monitor screen with no good results. This is the second vehicle of this style from the same manufacturer I have owned. The first vehicle had no issues and both vehicles were shown to the dealer service department as well as sales crew.
Corrective Action:
Back up camera view is not clear, unreliable sixty percent of the time. Not able to see pedestrians or objects clearly or the distance from the vehicle. Twenty percent of the times it is clouded so dark it useless. Twenty percent of the time it is clear. Safety of others is at risk. Problem was reported to dealer twice at the location I purchased the vehicle. They ruled it off. The problem was reported to the manufacturer with no return call or response. The problem was reported to a different dealer which informed me that the manufacturer is not doing any repairs. The vehicle is available for inspection anytime. I have cleaned the camera lens and monitor screen with no good results. This is the second vehicle of this style from the same manufacturer I have owned. The first vehicle had no issues and both vehicles were shown to the dealer service department as well as sales crew.
Additional Notes:
Back up camera view is not clear, unreliable sixty percent of the time. Not able to see pedestrians or objects clearly or the distance from the vehicle. Twenty percent of the times it is clouded so dark it useless. Twenty percent of the time it is clear. Safety of others is at risk. Problem was reported to dealer twice at the location I purchased the vehicle. They ruled it off. The problem was reported to the manufacturer with no return call or response. The problem was reported to a different dealer which informed me that the manufacturer is not doing any repairs. The vehicle is available for inspection anytime. I have cleaned the camera lens and monitor screen with no good results. This is the second vehicle of this style from the same manufacturer I have owned. The first vehicle had no issues and both vehicles were shown to the dealer service department as well as sales crew.
Mfg Campaign: 11595999
Recall Date: Jun 23, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Back up camera view is not clear, unreliable sixty percent of the time. Not able to see pedestrians or objects clearly or the distance from the vehicle. Twenty percent of the times it is clouded so dark it useless. Twenty percent of the time it is clear. Safety of others is at risk. Problem was reported to dealer twice at the location I purchased the vehicle. They ruled it off. The problem was reported to the manufacturer with no return call or response. The problem was reported to a different dealer which informed me that the manufacturer is not doing any repairs. The vehicle is available for inspection anytime. I have cleaned the camera lens and monitor screen with no good results. This is the second vehicle of this style from the same manufacturer I have owned. The first vehicle had no issues and both vehicles were shown to the dealer service department as well as sales crew.
Corrective Action:
Back up camera view is not clear, unreliable sixty percent of the time. Not able to see pedestrians or objects clearly or the distance from the vehicle. Twenty percent of the times it is clouded so dark it useless. Twenty percent of the time it is clear. Safety of others is at risk. Problem was reported to dealer twice at the location I purchased the vehicle. They ruled it off. The problem was reported to the manufacturer with no return call or response. The problem was reported to a different dealer which informed me that the manufacturer is not doing any repairs. The vehicle is available for inspection anytime. I have cleaned the camera lens and monitor screen with no good results. This is the second vehicle of this style from the same manufacturer I have owned. The first vehicle had no issues and both vehicles were shown to the dealer service department as well as sales crew.
Additional Notes:
Back up camera view is not clear, unreliable sixty percent of the time. Not able to see pedestrians or objects clearly or the distance from the vehicle. Twenty percent of the times it is clouded so dark it useless. Twenty percent of the time it is clear. Safety of others is at risk. Problem was reported to dealer twice at the location I purchased the vehicle. They ruled it off. The problem was reported to the manufacturer with no return call or response. The problem was reported to a different dealer which informed me that the manufacturer is not doing any repairs. The vehicle is available for inspection anytime. I have cleaned the camera lens and monitor screen with no good results. This is the second vehicle of this style from the same manufacturer I have owned. The first vehicle had no issues and both vehicles were shown to the dealer service department as well as sales crew.
Mfg Campaign: 11595999
Recall Date: Jun 23, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2023 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds the warning message "Camera is not Connected" was randomly displayed. Additionally, while in reverse in the daytime, the back over prevention camera image was extremely distorted in bright sunlight. The vehicle was taken to the local dealer who stated no failure with the vehicle was found. The manufacturer was contacted, and an engineer inspected the vehicle and found no failure. The contact stated that the failure persisted. The failure mileage was 15.
Corrective Action:
The contact owns a 2023 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds the warning message "Camera is not Connected" was randomly displayed. Additionally, while in reverse in the daytime, the back over prevention camera image was extremely distorted in bright sunlight. The vehicle was taken to the local dealer who stated no failure with the vehicle was found. The manufacturer was contacted, and an engineer inspected the vehicle and found no failure. The contact stated that the failure persisted. The failure mileage was 15.
Additional Notes:
The contact owns a 2023 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds the warning message "Camera is not Connected" was randomly displayed. Additionally, while in reverse in the daytime, the back over prevention camera image was extremely distorted in bright sunlight. The vehicle was taken to the local dealer who stated no failure with the vehicle was found. The manufacturer was contacted, and an engineer inspected the vehicle and found no failure. The contact stated that the failure persisted. The failure mileage was 15.
Mfg Campaign: 11553178
Recall Date: Nov 2, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back up camera blurry in day time can't see what's behind you clearly when in reverse that's dangerous took Back to dealership said nothing was wrong no accident
Corrective Action:
Back up camera blurry in day time can't see what's behind you clearly when in reverse that's dangerous took Back to dealership said nothing was wrong no accident
Additional Notes:
Back up camera blurry in day time can't see what's behind you clearly when in reverse that's dangerous took Back to dealership said nothing was wrong no accident
Mfg Campaign: 11531113
Recall Date: Jul 8, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The sensors will go off for a collision when no cars are around. The automatic emergency break will break when not close to any cars.
Corrective Action:
The sensors will go off for a collision when no cars are around. The automatic emergency break will break when not close to any cars.
Additional Notes:
The sensors will go off for a collision when no cars are around. The automatic emergency break will break when not close to any cars.
Mfg Campaign: 11517036
Recall Date: Apr 14, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The sensors will go off for a collision when no cars are around. The automatic emergency break will break when not close to any cars.
Corrective Action:
The sensors will go off for a collision when no cars are around. The automatic emergency break will break when not close to any cars.
Additional Notes:
The sensors will go off for a collision when no cars are around. The automatic emergency break will break when not close to any cars.
Mfg Campaign: 11517036
Recall Date: Apr 14, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The sensors will go off for a collision when no cars are around. The automatic emergency break will break when not close to any cars.
Corrective Action:
The sensors will go off for a collision when no cars are around. The automatic emergency break will break when not close to any cars.
Additional Notes:
The sensors will go off for a collision when no cars are around. The automatic emergency break will break when not close to any cars.
Mfg Campaign: 11517036
Recall Date: Apr 14, 2023
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