Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2022 Outlander Sport vehicles equipped with continuously variable transmissions and mechanical key ignition systems. A software error in the transmission control unit (CVT-ECU) may incorrectly reduce the transmission gear ratio at high speeds, which can result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-22-004
Recall Date: Aug 2, 2022
Consumer Complaints
19 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The back-up camera is BARELY visible at any time, no matter if it's daylight or dark. It is impossible to see if there is any object behind my vehicle.
Corrective Action:
The back-up camera is BARELY visible at any time, no matter if it's daylight or dark. It is impossible to see if there is any object behind my vehicle.
Additional Notes:
The back-up camera is BARELY visible at any time, no matter if it's daylight or dark. It is impossible to see if there is any object behind my vehicle.
Mfg Campaign: 11623966
Recall Date: Nov 7, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Entire engine and electrical system failure not corrected with new battery or $30,000 mi. service. Once I turn car off, everything freezes up and won’t start again. Windows, steering, starter, everything locks up. Had to tow it to service 2 times in 3 weeks and they claim they can’t find problem. Dangerous!
Corrective Action:
Entire engine and electrical system failure not corrected with new battery or $30,000 mi. service. Once I turn car off, everything freezes up and won’t start again. Windows, steering, starter, everything locks up. Had to tow it to service 2 times in 3 weeks and they claim they can’t find problem. Dangerous!
Additional Notes:
Entire engine and electrical system failure not corrected with new battery or $30,000 mi. service. Once I turn car off, everything freezes up and won’t start again. Windows, steering, starter, everything locks up. Had to tow it to service 2 times in 3 weeks and they claim they can’t find problem. Dangerous!
Mfg Campaign: 11582351
Recall Date: Apr 11, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Entire engine and electrical system failure not corrected with new battery or $30,000 mi. service. Once I turn car off, everything freezes up and won’t start again. Windows, steering, starter, everything locks up. Had to tow it to service 2 times in 3 weeks and they claim they can’t find problem. Dangerous!
Corrective Action:
Entire engine and electrical system failure not corrected with new battery or $30,000 mi. service. Once I turn car off, everything freezes up and won’t start again. Windows, steering, starter, everything locks up. Had to tow it to service 2 times in 3 weeks and they claim they can’t find problem. Dangerous!
Additional Notes:
Entire engine and electrical system failure not corrected with new battery or $30,000 mi. service. Once I turn car off, everything freezes up and won’t start again. Windows, steering, starter, everything locks up. Had to tow it to service 2 times in 3 weeks and they claim they can’t find problem. Dangerous!
Mfg Campaign: 11582351
Recall Date: Apr 11, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Entire engine and electrical system failure not corrected with new battery or $30,000 mi. service. Once I turn car off, everything freezes up and won’t start again. Windows, steering, starter, everything locks up. Had to tow it to service 2 times in 3 weeks and they claim they can’t find problem. Dangerous!
Corrective Action:
Entire engine and electrical system failure not corrected with new battery or $30,000 mi. service. Once I turn car off, everything freezes up and won’t start again. Windows, steering, starter, everything locks up. Had to tow it to service 2 times in 3 weeks and they claim they can’t find problem. Dangerous!
Additional Notes:
Entire engine and electrical system failure not corrected with new battery or $30,000 mi. service. Once I turn car off, everything freezes up and won’t start again. Windows, steering, starter, everything locks up. Had to tow it to service 2 times in 3 weeks and they claim they can’t find problem. Dangerous!
Mfg Campaign: 11582351
Recall Date: Apr 11, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Car suddenly freezes and no system works. Won’t start, shift, whole electric system gone. Happened several times. Very dangerous and dealer has no idea what’s wrong. Can’t get anyone at Mitsubishi to respond. Only had car 6 months and it has $36,000 miles.
Corrective Action:
Car suddenly freezes and no system works. Won’t start, shift, whole electric system gone. Happened several times. Very dangerous and dealer has no idea what’s wrong. Can’t get anyone at Mitsubishi to respond. Only had car 6 months and it has $36,000 miles.
Additional Notes:
Car suddenly freezes and no system works. Won’t start, shift, whole electric system gone. Happened several times. Very dangerous and dealer has no idea what’s wrong. Can’t get anyone at Mitsubishi to respond. Only had car 6 months and it has $36,000 miles.
Mfg Campaign: 11582220
Recall Date: Apr 10, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Car suddenly freezes and no system works. Won’t start, shift, whole electric system gone. Happened several times. Very dangerous and dealer has no idea what’s wrong. Can’t get anyone at Mitsubishi to respond. Only had car 6 months and it has $36,000 miles.
Corrective Action:
Car suddenly freezes and no system works. Won’t start, shift, whole electric system gone. Happened several times. Very dangerous and dealer has no idea what’s wrong. Can’t get anyone at Mitsubishi to respond. Only had car 6 months and it has $36,000 miles.
Additional Notes:
Car suddenly freezes and no system works. Won’t start, shift, whole electric system gone. Happened several times. Very dangerous and dealer has no idea what’s wrong. Can’t get anyone at Mitsubishi to respond. Only had car 6 months and it has $36,000 miles.
Mfg Campaign: 11582220
Recall Date: Apr 10, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car suddenly freezes and no system works. Won’t start, shift, whole electric system gone. Happened several times. Very dangerous and dealer has no idea what’s wrong. Can’t get anyone at Mitsubishi to respond. Only had car 6 months and it has $36,000 miles.
Corrective Action:
Car suddenly freezes and no system works. Won’t start, shift, whole electric system gone. Happened several times. Very dangerous and dealer has no idea what’s wrong. Can’t get anyone at Mitsubishi to respond. Only had car 6 months and it has $36,000 miles.
Additional Notes:
Car suddenly freezes and no system works. Won’t start, shift, whole electric system gone. Happened several times. Very dangerous and dealer has no idea what’s wrong. Can’t get anyone at Mitsubishi to respond. Only had car 6 months and it has $36,000 miles.
Mfg Campaign: 11582220
Recall Date: Apr 10, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Mitsubishi Outlander Sport. The contact stated after driving 35 MPH, the contact attempted to park the vehicle and heard water gurgling through the engine. The contact also stated that the vehicle had lost a significant amount of gasoline after being refueled and then driving 20 miles to the residence. The contact also stated that while depressing the accelerator pedal, the vehicle hesitated and lost motive power. The check engine warning light was illuminated. The failure occurred on three separate occasions. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,467.
Corrective Action:
The contact owns a 2022 Mitsubishi Outlander Sport. The contact stated after driving 35 MPH, the contact attempted to park the vehicle and heard water gurgling through the engine. The contact also stated that the vehicle had lost a significant amount of gasoline after being refueled and then driving 20 miles to the residence. The contact also stated that while depressing the accelerator pedal, the vehicle hesitated and lost motive power. The check engine warning light was illuminated. The failure occurred on three separate occasions. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,467.
Additional Notes:
The contact owns a 2022 Mitsubishi Outlander Sport. The contact stated after driving 35 MPH, the contact attempted to park the vehicle and heard water gurgling through the engine. The contact also stated that the vehicle had lost a significant amount of gasoline after being refueled and then driving 20 miles to the residence. The contact also stated that while depressing the accelerator pedal, the vehicle hesitated and lost motive power. The check engine warning light was illuminated. The failure occurred on three separate occasions. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,467.
Mfg Campaign: 11575739
Recall Date: Mar 6, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2022 Mitsubishi Outlander Sport. The contact stated after driving 35 MPH, the contact attempted to park the vehicle and heard water gurgling through the engine. The contact also stated that the vehicle had lost a significant amount of gasoline after being refueled and then driving 20 miles to the residence. The contact also stated that while depressing the accelerator pedal, the vehicle hesitated and lost motive power. The check engine warning light was illuminated. The failure occurred on three separate occasions. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,467.
Corrective Action:
The contact owns a 2022 Mitsubishi Outlander Sport. The contact stated after driving 35 MPH, the contact attempted to park the vehicle and heard water gurgling through the engine. The contact also stated that the vehicle had lost a significant amount of gasoline after being refueled and then driving 20 miles to the residence. The contact also stated that while depressing the accelerator pedal, the vehicle hesitated and lost motive power. The check engine warning light was illuminated. The failure occurred on three separate occasions. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,467.
Additional Notes:
The contact owns a 2022 Mitsubishi Outlander Sport. The contact stated after driving 35 MPH, the contact attempted to park the vehicle and heard water gurgling through the engine. The contact also stated that the vehicle had lost a significant amount of gasoline after being refueled and then driving 20 miles to the residence. The contact also stated that while depressing the accelerator pedal, the vehicle hesitated and lost motive power. The check engine warning light was illuminated. The failure occurred on three separate occasions. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,467.
Mfg Campaign: 11575739
Recall Date: Mar 6, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
I had an accident on 28th May 2023 at 5:00am in my residential area while driving my personally owned Mitsubishi Outlander Sports 2022 model with only about 6800 miles on it at about 25 miles/hr. speed, due to fatigue after coming from long oversees trip! I had my "Front Collision Mitigation" on! My car's right front hit a black truck on its left rear. My car was badly damaged. (Pictures enclosed). Thanks God, my driver side airbags deployed, and I did not suffer from body injury! My complaint is regarding "Front Collision Mitigation" which was on, but didn't stop my car hitting the truck, otherwise collision might not happened. My concern is as this safety measure didn't work in my case it might not work in another car. My car is not repairable, although it is drivable with intact engine, transmission, and electric system. I have paid the damages to the truck owner. I had only liability insurance so insurance will not pay for my car damages. I have not sold my wrecked car yet. If NHTSA or Mitsubishi motors want to acquire it, they may have it for investigation, research, and improvement. I will appreciate if Mitsubishi motors replaced my car. Thank you!
Corrective Action:
I had an accident on 28th May 2023 at 5:00am in my residential area while driving my personally owned Mitsubishi Outlander Sports 2022 model with only about 6800 miles on it at about 25 miles/hr. speed, due to fatigue after coming from long oversees trip! I had my "Front Collision Mitigation" on! My car's right front hit a black truck on its left rear. My car was badly damaged. (Pictures enclosed). Thanks God, my driver side airbags deployed, and I did not suffer from body injury! My complaint is regarding "Front Collision Mitigation" which was on, but didn't stop my car hitting the truck, otherwise collision might not happened. My concern is as this safety measure didn't work in my case it might not work in another car. My car is not repairable, although it is drivable with intact engine, transmission, and electric system. I have paid the damages to the truck owner. I had only liability insurance so insurance will not pay for my car damages. I have not sold my wrecked car yet. If NHTSA or Mitsubishi motors want to acquire it, they may have it for investigation, research, and improvement. I will appreciate if Mitsubishi motors replaced my car. Thank you!
Additional Notes:
I had an accident on 28th May 2023 at 5:00am in my residential area while driving my personally owned Mitsubishi Outlander Sports 2022 model with only about 6800 miles on it at about 25 miles/hr. speed, due to fatigue after coming from long oversees trip! I had my "Front Collision Mitigation" on! My car's right front hit a black truck on its left rear. My car was badly damaged. (Pictures enclosed). Thanks God, my driver side airbags deployed, and I did not suffer from body injury! My complaint is regarding "Front Collision Mitigation" which was on, but didn't stop my car hitting the truck, otherwise collision might not happened. My concern is as this safety measure didn't work in my case it might not work in another car. My car is not repairable, although it is drivable with intact engine, transmission, and electric system. I have paid the damages to the truck owner. I had only liability insurance so insurance will not pay for my car damages. I have not sold my wrecked car yet. If NHTSA or Mitsubishi motors want to acquire it, they may have it for investigation, research, and improvement. I will appreciate if Mitsubishi motors replaced my car. Thank you!
Mfg Campaign: 11545416
Recall Date: Sep 19, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My windshield has cracked three times I have only had the car for a year these cracks all happened within 6 months of each I do not drive behind trucks I do not have rocks that are coming and hitting it there are no chips and it's always cracking in the same space almost directly in the middle. This has got to be a defect. I have gone to two different places to have it replaced so it cannot be bad workmanship. And twice the crack has appeared overnight another reason I know it's not rocks and I just have really bad luck.
Corrective Action:
My windshield has cracked three times I have only had the car for a year these cracks all happened within 6 months of each I do not drive behind trucks I do not have rocks that are coming and hitting it there are no chips and it's always cracking in the same space almost directly in the middle. This has got to be a defect. I have gone to two different places to have it replaced so it cannot be bad workmanship. And twice the crack has appeared overnight another reason I know it's not rocks and I just have really bad luck.
Additional Notes:
My windshield has cracked three times I have only had the car for a year these cracks all happened within 6 months of each I do not drive behind trucks I do not have rocks that are coming and hitting it there are no chips and it's always cracking in the same space almost directly in the middle. This has got to be a defect. I have gone to two different places to have it replaced so it cannot be bad workmanship. And twice the crack has appeared overnight another reason I know it's not rocks and I just have really bad luck.
Mfg Campaign: 11526155
Recall Date: Jun 9, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
My windshield has cracked three times I have only had the car for a year these cracks all happened within 6 months of each I do not drive behind trucks I do not have rocks that are coming and hitting it there are no chips and it's always cracking in the same space almost directly in the middle. This has got to be a defect. I have gone to two different places to have it replaced so it cannot be bad workmanship. And twice the crack has appeared overnight another reason I know it's not rocks and I just have really bad luck.
Corrective Action:
My windshield has cracked three times I have only had the car for a year these cracks all happened within 6 months of each I do not drive behind trucks I do not have rocks that are coming and hitting it there are no chips and it's always cracking in the same space almost directly in the middle. This has got to be a defect. I have gone to two different places to have it replaced so it cannot be bad workmanship. And twice the crack has appeared overnight another reason I know it's not rocks and I just have really bad luck.
Additional Notes:
My windshield has cracked three times I have only had the car for a year these cracks all happened within 6 months of each I do not drive behind trucks I do not have rocks that are coming and hitting it there are no chips and it's always cracking in the same space almost directly in the middle. This has got to be a defect. I have gone to two different places to have it replaced so it cannot be bad workmanship. And twice the crack has appeared overnight another reason I know it's not rocks and I just have really bad luck.
Mfg Campaign: 11526155
Recall Date: Jun 9, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My windshield has cracked three times I have only had the car for a year these cracks all happened within 6 months of each I do not drive behind trucks I do not have rocks that are coming and hitting it there are no chips and it's always cracking in the same space almost directly in the middle. This has got to be a defect. I have gone to two different places to have it replaced so it cannot be bad workmanship. And twice the crack has appeared overnight another reason I know it's not rocks and I just have really bad luck.
Corrective Action:
My windshield has cracked three times I have only had the car for a year these cracks all happened within 6 months of each I do not drive behind trucks I do not have rocks that are coming and hitting it there are no chips and it's always cracking in the same space almost directly in the middle. This has got to be a defect. I have gone to two different places to have it replaced so it cannot be bad workmanship. And twice the crack has appeared overnight another reason I know it's not rocks and I just have really bad luck.
Additional Notes:
My windshield has cracked three times I have only had the car for a year these cracks all happened within 6 months of each I do not drive behind trucks I do not have rocks that are coming and hitting it there are no chips and it's always cracking in the same space almost directly in the middle. This has got to be a defect. I have gone to two different places to have it replaced so it cannot be bad workmanship. And twice the crack has appeared overnight another reason I know it's not rocks and I just have really bad luck.
Mfg Campaign: 11526155
Recall Date: Jun 9, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The backup camera is too dark and blurry, cannot see anything from it in the daytime. There are no settings to make it brighter. I have cleaned the outside of the camera lense, no change.
Corrective Action:
The backup camera is too dark and blurry, cannot see anything from it in the daytime. There are no settings to make it brighter. I have cleaned the outside of the camera lense, no change.
Additional Notes:
The backup camera is too dark and blurry, cannot see anything from it in the daytime. There are no settings to make it brighter. I have cleaned the outside of the camera lense, no change.
Mfg Campaign: 11522267
Recall Date: May 16, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Whenever I was attempting to pull out into traffic the Outlander had little power to the point where in the middle of the turn it hesitated to accelerate so much that I was afraid I would get hit so I had no choice but to swerve over to the shoulder to avoid a collision.I took it to two different Mitsubishi dealers and were told by both that they could not find any problems with the transmission even though I know what I have been through with the lack of power ,hesitating, and noises that I have recorded on my phone coming from the transmission when I change gears.
Corrective Action:
Whenever I was attempting to pull out into traffic the Outlander had little power to the point where in the middle of the turn it hesitated to accelerate so much that I was afraid I would get hit so I had no choice but to swerve over to the shoulder to avoid a collision.I took it to two different Mitsubishi dealers and were told by both that they could not find any problems with the transmission even though I know what I have been through with the lack of power ,hesitating, and noises that I have recorded on my phone coming from the transmission when I change gears.
Additional Notes:
Whenever I was attempting to pull out into traffic the Outlander had little power to the point where in the middle of the turn it hesitated to accelerate so much that I was afraid I would get hit so I had no choice but to swerve over to the shoulder to avoid a collision.I took it to two different Mitsubishi dealers and were told by both that they could not find any problems with the transmission even though I know what I have been through with the lack of power ,hesitating, and noises that I have recorded on my phone coming from the transmission when I change gears.
Mfg Campaign: 11507135
Recall Date: Feb 13, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Whenever I was attempting to pull out into traffic the Outlander had little power to the point where in the middle of the turn it hesitated to accelerate so much that I was afraid I would get hit so I had no choice but to swerve over to the shoulder to avoid a collision.I took it to two different Mitsubishi dealers and were told by both that they could not find any problems with the transmission even though I know what I have been through with the lack of power ,hesitating, and noises that I have recorded on my phone coming from the transmission when I change gears.
Corrective Action:
Whenever I was attempting to pull out into traffic the Outlander had little power to the point where in the middle of the turn it hesitated to accelerate so much that I was afraid I would get hit so I had no choice but to swerve over to the shoulder to avoid a collision.I took it to two different Mitsubishi dealers and were told by both that they could not find any problems with the transmission even though I know what I have been through with the lack of power ,hesitating, and noises that I have recorded on my phone coming from the transmission when I change gears.
Additional Notes:
Whenever I was attempting to pull out into traffic the Outlander had little power to the point where in the middle of the turn it hesitated to accelerate so much that I was afraid I would get hit so I had no choice but to swerve over to the shoulder to avoid a collision.I took it to two different Mitsubishi dealers and were told by both that they could not find any problems with the transmission even though I know what I have been through with the lack of power ,hesitating, and noises that I have recorded on my phone coming from the transmission when I change gears.
Mfg Campaign: 11507135
Recall Date: Feb 13, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Brought vehicle in for recall repair for the software update. The update failed and also caused the TCM module to fail. Its been over a week since i last had my vehicle and the service shop is still waiting for the replacement modules which is on "backorder"
Corrective Action:
Brought vehicle in for recall repair for the software update. The update failed and also caused the TCM module to fail. Its been over a week since i last had my vehicle and the service shop is still waiting for the replacement modules which is on "backorder"
Additional Notes:
Brought vehicle in for recall repair for the software update. The update failed and also caused the TCM module to fail. Its been over a week since i last had my vehicle and the service shop is still waiting for the replacement modules which is on "backorder"
Mfg Campaign: 11484047
Recall Date: Sep 12, 2022
Mitsubishi Motors North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Brought vehicle in for recall repair for the software update. The update failed and also caused the TCM module to fail. Its been over a week since i last had my vehicle and the service shop is still waiting for the replacement modules which is on "backorder"
Corrective Action:
Brought vehicle in for recall repair for the software update. The update failed and also caused the TCM module to fail. Its been over a week since i last had my vehicle and the service shop is still waiting for the replacement modules which is on "backorder"
Additional Notes:
Brought vehicle in for recall repair for the software update. The update failed and also caused the TCM module to fail. Its been over a week since i last had my vehicle and the service shop is still waiting for the replacement modules which is on "backorder"
Mfg Campaign: 11484047
Recall Date: Sep 12, 2022
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Brought vehicle in for recall repair for the software update. The update failed and also caused the TCM module to fail. Its been over a week since i last had my vehicle and the service shop is still waiting for the replacement modules which is on "backorder"
Corrective Action:
Brought vehicle in for recall repair for the software update. The update failed and also caused the TCM module to fail. Its been over a week since i last had my vehicle and the service shop is still waiting for the replacement modules which is on "backorder"
Additional Notes:
Brought vehicle in for recall repair for the software update. The update failed and also caused the TCM module to fail. Its been over a week since i last had my vehicle and the service shop is still waiting for the replacement modules which is on "backorder"
Mfg Campaign: 11484047
Recall Date: Sep 12, 2022
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