Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2022 Outlander Sport vehicles equipped with continuously variable transmissions and mechanical key ignition systems. A software error in the transmission control unit (CVT-ECU) may incorrectly reduce the transmission gear ratio at high speeds, which can result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-22-004
Recall Date: Aug 2, 2022
Consumer Complaints
22 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving home with no other cars around the forward collision warning goes off for no reason losing power and slowing down on it's own. This has been an ongoing situation since the car was new, I've made numerous attempts to have my local dealership look into this situation and all they tell me is to take video when it happens.
Corrective Action:
Driving home with no other cars around the forward collision warning goes off for no reason losing power and slowing down on it's own. This has been an ongoing situation since the car was new, I've made numerous attempts to have my local dealership look into this situation and all they tell me is to take video when it happens.
Additional Notes:
Driving home with no other cars around the forward collision warning goes off for no reason losing power and slowing down on it's own. This has been an ongoing situation since the car was new, I've made numerous attempts to have my local dealership look into this situation and all they tell me is to take video when it happens.
Mfg Campaign: 11641459
Recall Date: Feb 8, 2025
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Driving home with no other cars around the forward collision warning goes off for no reason losing power and slowing down on it's own. This has been an ongoing situation since the car was new, I've made numerous attempts to have my local dealership look into this situation and all they tell me is to take video when it happens.
Corrective Action:
Driving home with no other cars around the forward collision warning goes off for no reason losing power and slowing down on it's own. This has been an ongoing situation since the car was new, I've made numerous attempts to have my local dealership look into this situation and all they tell me is to take video when it happens.
Additional Notes:
Driving home with no other cars around the forward collision warning goes off for no reason losing power and slowing down on it's own. This has been an ongoing situation since the car was new, I've made numerous attempts to have my local dealership look into this situation and all they tell me is to take video when it happens.
Mfg Campaign: 11641459
Recall Date: Feb 8, 2025
Mitsubishi Motors North America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
I have 40,000 miles on my vehicle, only owner and drive 28 miles to and from work a day. The entire Infotainment center is not usuable, I called the dealership I purchased it from and they said the warranty is 36,000 miles. How on a brand new car do you get 36,000 for a system that controls everything inside your car.
Corrective Action:
I have 40,000 miles on my vehicle, only owner and drive 28 miles to and from work a day. The entire Infotainment center is not usuable, I called the dealership I purchased it from and they said the warranty is 36,000 miles. How on a brand new car do you get 36,000 for a system that controls everything inside your car.
Additional Notes:
I have 40,000 miles on my vehicle, only owner and drive 28 miles to and from work a day. The entire Infotainment center is not usuable, I called the dealership I purchased it from and they said the warranty is 36,000 miles. How on a brand new car do you get 36,000 for a system that controls everything inside your car.
Mfg Campaign: 11630096
Recall Date: Dec 11, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Multiple and random Cylinder misfires. fixed more than three times and continuously, same issue. many issues with revving up. safety risk while driving due to stalling.
Corrective Action:
Multiple and random Cylinder misfires. fixed more than three times and continuously, same issue. many issues with revving up. safety risk while driving due to stalling.
Additional Notes:
Multiple and random Cylinder misfires. fixed more than three times and continuously, same issue. many issues with revving up. safety risk while driving due to stalling.
Mfg Campaign: 11606093
Recall Date: Aug 2, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Multiple and random Cylinder misfires. fixed more than three times and continuously, same issue. many issues with revving up. safety risk while driving due to stalling.
Corrective Action:
Multiple and random Cylinder misfires. fixed more than three times and continuously, same issue. many issues with revving up. safety risk while driving due to stalling.
Additional Notes:
Multiple and random Cylinder misfires. fixed more than three times and continuously, same issue. many issues with revving up. safety risk while driving due to stalling.
Mfg Campaign: 11606093
Recall Date: Aug 2, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple and random Cylinder misfires. fixed more than three times and continuously, same issue. many issues with revving up. safety risk while driving due to stalling.
Corrective Action:
Multiple and random Cylinder misfires. fixed more than three times and continuously, same issue. many issues with revving up. safety risk while driving due to stalling.
Additional Notes:
Multiple and random Cylinder misfires. fixed more than three times and continuously, same issue. many issues with revving up. safety risk while driving due to stalling.
Mfg Campaign: 11606093
Recall Date: Aug 2, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Infotainment system failed. Touchscreen does not work incurring a major distraction when trying to change to navigation or utilize android auto.
Corrective Action:
Infotainment system failed. Touchscreen does not work incurring a major distraction when trying to change to navigation or utilize android auto.
Additional Notes:
Infotainment system failed. Touchscreen does not work incurring a major distraction when trying to change to navigation or utilize android auto.
Mfg Campaign: 11599268
Recall Date: Jul 5, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving at an unknown speed, the Service Engine warning light illuminated. The vehicle was taken to a local AutoZone where it was diagnosed and determined that the catalytic convertor needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
Corrective Action:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving at an unknown speed, the Service Engine warning light illuminated. The vehicle was taken to a local AutoZone where it was diagnosed and determined that the catalytic convertor needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
Additional Notes:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving at an unknown speed, the Service Engine warning light illuminated. The vehicle was taken to a local AutoZone where it was diagnosed and determined that the catalytic convertor needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
Mfg Campaign: 11588728
Recall Date: May 14, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had a recall on this vehicle for the CVT software update which i got fixed by mitsubishi at the dealership but now its doing the same thing and seems worse, everytime I push on the gas it does not excelerate and usually gets stuck at 30-45MPH no matter how much i press on the gas, and the rpms get stuck at 3-4 thousand rpms which causes a safety threat when we are driving. I did some research and found out that this a well known issue with mitsubishi and its outlander sports vehicles I’m not sure what to do from here.
Corrective Action:
I had a recall on this vehicle for the CVT software update which i got fixed by mitsubishi at the dealership but now its doing the same thing and seems worse, everytime I push on the gas it does not excelerate and usually gets stuck at 30-45MPH no matter how much i press on the gas, and the rpms get stuck at 3-4 thousand rpms which causes a safety threat when we are driving. I did some research and found out that this a well known issue with mitsubishi and its outlander sports vehicles I’m not sure what to do from here.
Additional Notes:
I had a recall on this vehicle for the CVT software update which i got fixed by mitsubishi at the dealership but now its doing the same thing and seems worse, everytime I push on the gas it does not excelerate and usually gets stuck at 30-45MPH no matter how much i press on the gas, and the rpms get stuck at 3-4 thousand rpms which causes a safety threat when we are driving. I did some research and found out that this a well known issue with mitsubishi and its outlander sports vehicles I’m not sure what to do from here.
Mfg Campaign: 11588792
Recall Date: May 14, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Driver side seat belt is not locking.
Corrective Action:
Driver side seat belt is not locking.
Additional Notes:
Driver side seat belt is not locking.
Mfg Campaign: 11565879
Recall Date: Jan 16, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not available, came on, and the BSW light came on.
Corrective Action:
The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not available, came on, and the BSW light came on.
Additional Notes:
The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not available, came on, and the BSW light came on.
Mfg Campaign: 11561895
Recall Date: Dec 26, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not available, came on, and the BSW light came on.
Corrective Action:
The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not available, came on, and the BSW light came on.
Additional Notes:
The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not available, came on, and the BSW light came on.
Mfg Campaign: 11561895
Recall Date: Dec 26, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not available, came on, and the BSW light came on.
Corrective Action:
The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not available, came on, and the BSW light came on.
Additional Notes:
The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not available, came on, and the BSW light came on.
Mfg Campaign: 11561895
Recall Date: Dec 26, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving approximately 65 MPH, the automotive power started fluctuating, and the vehicle stalled. The vehicle coasted off the roadway and was shifted into park; however, several attempts were needed to restart the vehicle. The contact stated that the vehicle would not accelerate above 30 MPH with the check engine warning light illuminated. The contact was able to drive the vehicle back to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact stated that the failure had been intermittent but gradually became a recurring failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V563000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving approximately 65 MPH, the automotive power started fluctuating, and the vehicle stalled. The vehicle coasted off the roadway and was shifted into park; however, several attempts were needed to restart the vehicle. The contact stated that the vehicle would not accelerate above 30 MPH with the check engine warning light illuminated. The contact was able to drive the vehicle back to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact stated that the failure had been intermittent but gradually became a recurring failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V563000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving approximately 65 MPH, the automotive power started fluctuating, and the vehicle stalled. The vehicle coasted off the roadway and was shifted into park; however, several attempts were needed to restart the vehicle. The contact stated that the vehicle would not accelerate above 30 MPH with the check engine warning light illuminated. The contact was able to drive the vehicle back to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact stated that the failure had been intermittent but gradually became a recurring failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V563000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11535929
Recall Date: Aug 1, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Since March 2023 my car has being to Bell Mitsubishi for AC problems the compressor stops working starts making noises and every time the compressor the failed the vehicle stalled. As of right now Mitsubishi does not know why this is happening I have not being provided with a loaner car or rental. today 6/8/2023 my car has being at the dealer for almost 2 weeks they claimed they put a brand new A/C system but is not working. They don't have an ETA for my car to be done. I depend on my vehicle to commute to work. I commute every day 17 miles each trip.
Corrective Action:
Since March 2023 my car has being to Bell Mitsubishi for AC problems the compressor stops working starts making noises and every time the compressor the failed the vehicle stalled. As of right now Mitsubishi does not know why this is happening I have not being provided with a loaner car or rental. today 6/8/2023 my car has being at the dealer for almost 2 weeks they claimed they put a brand new A/C system but is not working. They don't have an ETA for my car to be done. I depend on my vehicle to commute to work. I commute every day 17 miles each trip.
Additional Notes:
Since March 2023 my car has being to Bell Mitsubishi for AC problems the compressor stops working starts making noises and every time the compressor the failed the vehicle stalled. As of right now Mitsubishi does not know why this is happening I have not being provided with a loaner car or rental. today 6/8/2023 my car has being at the dealer for almost 2 weeks they claimed they put a brand new A/C system but is not working. They don't have an ETA for my car to be done. I depend on my vehicle to commute to work. I commute every day 17 miles each trip.
Mfg Campaign: 11526076
Recall Date: Jun 8, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving at an undisclosed speed, the engine misfired and the vehicle stalled. There were no warning lights illuminated. The local dealer was notified of the failure but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 22V563000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 900.
Corrective Action:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving at an undisclosed speed, the engine misfired and the vehicle stalled. There were no warning lights illuminated. The local dealer was notified of the failure but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 22V563000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 900.
Additional Notes:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving at an undisclosed speed, the engine misfired and the vehicle stalled. There were no warning lights illuminated. The local dealer was notified of the failure but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 22V563000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 900.
Mfg Campaign: 11488905
Recall Date: Oct 12, 2022
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving at an undisclosed speed, the engine misfired and the vehicle stalled. There were no warning lights illuminated. The local dealer was notified of the failure but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 22V563000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 900.
Corrective Action:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving at an undisclosed speed, the engine misfired and the vehicle stalled. There were no warning lights illuminated. The local dealer was notified of the failure but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 22V563000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 900.
Additional Notes:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving at an undisclosed speed, the engine misfired and the vehicle stalled. There were no warning lights illuminated. The local dealer was notified of the failure but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 22V563000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 900.
Mfg Campaign: 11488905
Recall Date: Oct 12, 2022
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving approximately 35MPH on a 4-lane road with no vehicles in front of me. The car came to a hard stop. The stop was so hard that my purse flew from the passenger seat to the floor. I was wearing my seat belt which tightened up but my body still moved forward causing me neck pain. I did notice briefly that a flashing yellow light was on the dashboard. There were no objects in front of me. The driver of the car behind me had to slam on their brakes and almost hit my car. My car stayed still for about 15 seconds and then the automatic brake was released.
Corrective Action:
I was driving approximately 35MPH on a 4-lane road with no vehicles in front of me. The car came to a hard stop. The stop was so hard that my purse flew from the passenger seat to the floor. I was wearing my seat belt which tightened up but my body still moved forward causing me neck pain. I did notice briefly that a flashing yellow light was on the dashboard. There were no objects in front of me. The driver of the car behind me had to slam on their brakes and almost hit my car. My car stayed still for about 15 seconds and then the automatic brake was released.
Additional Notes:
I was driving approximately 35MPH on a 4-lane road with no vehicles in front of me. The car came to a hard stop. The stop was so hard that my purse flew from the passenger seat to the floor. I was wearing my seat belt which tightened up but my body still moved forward causing me neck pain. I did notice briefly that a flashing yellow light was on the dashboard. There were no objects in front of me. The driver of the car behind me had to slam on their brakes and almost hit my car. My car stayed still for about 15 seconds and then the automatic brake was released.
Mfg Campaign: 11488453
Recall Date: Oct 8, 2022
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving approximately 35MPH on a 4-lane road with no vehicles in front of me. The car came to a hard stop. The stop was so hard that my purse flew from the passenger seat to the floor. I was wearing my seat belt which tightened up but my body still moved forward causing me neck pain. I did notice briefly that a flashing yellow light was on the dashboard. There were no objects in front of me. The driver of the car behind me had to slam on their brakes and almost hit my car. My car stayed still for about 15 seconds and then the automatic brake was released.
Corrective Action:
I was driving approximately 35MPH on a 4-lane road with no vehicles in front of me. The car came to a hard stop. The stop was so hard that my purse flew from the passenger seat to the floor. I was wearing my seat belt which tightened up but my body still moved forward causing me neck pain. I did notice briefly that a flashing yellow light was on the dashboard. There were no objects in front of me. The driver of the car behind me had to slam on their brakes and almost hit my car. My car stayed still for about 15 seconds and then the automatic brake was released.
Additional Notes:
I was driving approximately 35MPH on a 4-lane road with no vehicles in front of me. The car came to a hard stop. The stop was so hard that my purse flew from the passenger seat to the floor. I was wearing my seat belt which tightened up but my body still moved forward causing me neck pain. I did notice briefly that a flashing yellow light was on the dashboard. There were no objects in front of me. The driver of the car behind me had to slam on their brakes and almost hit my car. My car stayed still for about 15 seconds and then the automatic brake was released.
Mfg Campaign: 11488453
Recall Date: Oct 8, 2022
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving approximately 35 MPH, the vehicle was stalling and not accelerating as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer for an unknown recall repair. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
Corrective Action:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving approximately 35 MPH, the vehicle was stalling and not accelerating as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer for an unknown recall repair. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
Additional Notes:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving approximately 35 MPH, the vehicle was stalling and not accelerating as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer for an unknown recall repair. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
Mfg Campaign: 11483298
Recall Date: Sep 7, 2022
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