Complaints & Recalls
Consumer Complaints
6 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS
Corrective Action:
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS
Additional Notes:
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS
Mfg Campaign: 11668358
Recall Date: Jun 21, 2025
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS
Corrective Action:
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS
Additional Notes:
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS
Mfg Campaign: 11668358
Recall Date: Jun 21, 2025
Mitsubishi Motors North America, Inc.
Defect Description:
SEATS
Potential Consequences:
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS
Corrective Action:
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS
Additional Notes:
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS
Mfg Campaign: 11668358
Recall Date: Jun 21, 2025
Mitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Corrective Action:
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Additional Notes:
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Mfg Campaign: 11573212
Recall Date: Feb 21, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Corrective Action:
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Additional Notes:
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Mfg Campaign: 11573212
Recall Date: Feb 21, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Corrective Action:
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Additional Notes:
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Mfg Campaign: 11573212
Recall Date: Feb 21, 2024
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