MITSUBISHI ECLIPSE CROSS 2023

Complete listing of complaints and recalls for this vehicle

3
Complaints
0
Recalls

Complaints & Recalls

3 Complaints 0 Recalls

Consumer Complaints

3 Complaints
Mitsubishi Motors North America, Inc.
Campaign: 11629300 Other
Dec 6, 2024
Defect Description:

AIR BAGS

Potential Consequences:

I was driving late at night in normal weather on a regular 1 lane street when my passenger side airbag went off for no reason causing me to lose control of the car which went into a full 360 spin out causing damage to the tires and frame making the car no longer drivable. It has not been inspected or repaired because our insurance had just lapsed and we don’t know what to do in this situation. It is available for inspection as it just sits at our house.

Corrective Action:

I was driving late at night in normal weather on a regular 1 lane street when my passenger side airbag went off for no reason causing me to lose control of the car which went into a full 360 spin out causing damage to the tires and frame making the car no longer drivable. It has not been inspected or repaired because our insurance had just lapsed and we don’t know what to do in this situation. It is available for inspection as it just sits at our house.

Additional Notes:

I was driving late at night in normal weather on a regular 1 lane street when my passenger side airbag went off for no reason causing me to lose control of the car which went into a full 360 spin out causing damage to the tires and frame making the car no longer drivable. It has not been inspected or repaired because our insurance had just lapsed and we don’t know what to do in this situation. It is available for inspection as it just sits at our house.

Manufacturer: MITSUBISHI
Mfg Campaign: 11629300
Notice Date: Dec 6, 2024
Recall Date: Dec 6, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11616859 Other
Sep 27, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at an undisclosed speed, the contact attempted to turn on the air conditioner and the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Corrective Action:

The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at an undisclosed speed, the contact attempted to turn on the air conditioner and the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Additional Notes:

The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at an undisclosed speed, the contact attempted to turn on the air conditioner and the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Manufacturer: MITSUBISHI
Mfg Campaign: 11616859
Notice Date: Sep 27, 2024
Recall Date: Sep 27, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11553144 Other
Nov 2, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at night with the low beam headlights activated, there was a shadow illuminated in the field of view and the road ahead was not visible. Additionally, while driving downhill at night with the low-beam headlights illuminated, the road ahead was not visible due to the shadow creating a visibility hazard for the driver. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who adjusted the headlamps, but the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 5.

Corrective Action:

The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at night with the low beam headlights activated, there was a shadow illuminated in the field of view and the road ahead was not visible. Additionally, while driving downhill at night with the low-beam headlights illuminated, the road ahead was not visible due to the shadow creating a visibility hazard for the driver. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who adjusted the headlamps, but the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 5.

Additional Notes:

The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at night with the low beam headlights activated, there was a shadow illuminated in the field of view and the road ahead was not visible. Additionally, while driving downhill at night with the low-beam headlights illuminated, the road ahead was not visible due to the shadow creating a visibility hazard for the driver. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who adjusted the headlamps, but the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 5.

Manufacturer: MITSUBISHI
Mfg Campaign: 11553144
Notice Date: Nov 2, 2023
Recall Date: Nov 2, 2023

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