Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2025 MINI Countryman S ALL4 and JCW Countryman ALL4 vehicles. The armrest support bracket on the rear side door panel may be improperly secured, allowing the armrest to detach during an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: May 15, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 12, 2024
Consumer Complaints
17 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2025 Mini Countryman. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2025 Mini Countryman. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2025 Mini Countryman. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11634862
Recall Date: Jan 8, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 Mini Countryman. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2025 Mini Countryman. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2025 Mini Countryman. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11634862
Recall Date: Jan 8, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I was able to pull over at that point. The only "idiot light" that came on was a yellow engine symbol. I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident. If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.
Corrective Action:
The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I was able to pull over at that point. The only "idiot light" that came on was a yellow engine symbol. I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident. If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.
Additional Notes:
The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I was able to pull over at that point. The only "idiot light" that came on was a yellow engine symbol. I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident. If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.
Mfg Campaign: 11632371
Recall Date: Dec 26, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I was able to pull over at that point. The only "idiot light" that came on was a yellow engine symbol. I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident. If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.
Corrective Action:
The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I was able to pull over at that point. The only "idiot light" that came on was a yellow engine symbol. I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident. If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.
Additional Notes:
The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I was able to pull over at that point. The only "idiot light" that came on was a yellow engine symbol. I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident. If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.
Mfg Campaign: 11632371
Recall Date: Dec 26, 2024
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I was able to pull over at that point. The only "idiot light" that came on was a yellow engine symbol. I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident. If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.
Corrective Action:
The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I was able to pull over at that point. The only "idiot light" that came on was a yellow engine symbol. I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident. If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.
Additional Notes:
The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I was able to pull over at that point. The only "idiot light" that came on was a yellow engine symbol. I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident. If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.
Mfg Campaign: 11632371
Recall Date: Dec 26, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Corrective Action:
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Additional Notes:
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Mfg Campaign: 11630904
Recall Date: Dec 16, 2024
Bmw Of North America, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Corrective Action:
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Additional Notes:
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Mfg Campaign: 11630904
Recall Date: Dec 16, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Corrective Action:
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Additional Notes:
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Mfg Campaign: 11630904
Recall Date: Dec 16, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
Corrective Action:
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
Additional Notes:
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
Mfg Campaign: 11627561
Recall Date: Nov 26, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
Corrective Action:
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
Additional Notes:
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
Mfg Campaign: 11627561
Recall Date: Nov 26, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
Corrective Action:
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
Additional Notes:
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
Mfg Campaign: 11627561
Recall Date: Nov 26, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 MINI Countryman S. The contact received notification of NHTSA Campaign Number:24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not available .
Corrective Action:
The contact owns a 2025 MINI Countryman S. The contact received notification of NHTSA Campaign Number:24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not available .
Additional Notes:
The contact owns a 2025 MINI Countryman S. The contact received notification of NHTSA Campaign Number:24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not available .
Mfg Campaign: 11626392
Recall Date: Nov 20, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2025 MINI Countryman S. The contact received notification of NHTSA Campaign Number:24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not available .
Corrective Action:
The contact owns a 2025 MINI Countryman S. The contact received notification of NHTSA Campaign Number:24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not available .
Additional Notes:
The contact owns a 2025 MINI Countryman S. The contact received notification of NHTSA Campaign Number:24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not available .
Mfg Campaign: 11626392
Recall Date: Nov 20, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have been waiting for this car for well over a month now. I do not know what is causing the delay in receiving this part so that I may pick up the car. I will be without a car in 3 weeks time when my current lease is up with my 2022 Hyudai Tucson which has broken down an needed to be towed 3 x in 6 weeks for a fuel injector problem. I placed a deposit on the Mini Cooper Countryman in the first week of August expecting to pick up the car that week. Why can't any of the BMWs and Mini Coopers complete these needed repairs instead of halting/delaying sales?
Corrective Action:
I have been waiting for this car for well over a month now. I do not know what is causing the delay in receiving this part so that I may pick up the car. I will be without a car in 3 weeks time when my current lease is up with my 2022 Hyudai Tucson which has broken down an needed to be towed 3 x in 6 weeks for a fuel injector problem. I placed a deposit on the Mini Cooper Countryman in the first week of August expecting to pick up the car that week. Why can't any of the BMWs and Mini Coopers complete these needed repairs instead of halting/delaying sales?
Additional Notes:
I have been waiting for this car for well over a month now. I do not know what is causing the delay in receiving this part so that I may pick up the car. I will be without a car in 3 weeks time when my current lease is up with my 2022 Hyudai Tucson which has broken down an needed to be towed 3 x in 6 weeks for a fuel injector problem. I placed a deposit on the Mini Cooper Countryman in the first week of August expecting to pick up the car that week. Why can't any of the BMWs and Mini Coopers complete these needed repairs instead of halting/delaying sales?
Mfg Campaign: 11614439
Recall Date: Sep 13, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
this vehicle is equipped with a touchscreen control panel to activate nearly all control features and to display all warnings and alerts. Certain warnings (low gas in my case) will repeat a large pop-up window on the display screen every 8 seconds and this cannot be disabled. It requires the driver to acknowledge the alarm only so that it can be repeated in another 8 seconds. This is extremely distracting while you're driving to work in the morning on a busy highway during morning rush hour. It distracts from keeping my eyes on the road and also trying to touch just the right spot on the touchscreen every 8 seconds. A simple solution can be made with a software change. After acknowledging the alarm, just illuminate a simple 'low gas' icon on the touchscreen - the very same way there would have been a dedicated light on a more conventional vehicle control panel or dashboard.
Corrective Action:
this vehicle is equipped with a touchscreen control panel to activate nearly all control features and to display all warnings and alerts. Certain warnings (low gas in my case) will repeat a large pop-up window on the display screen every 8 seconds and this cannot be disabled. It requires the driver to acknowledge the alarm only so that it can be repeated in another 8 seconds. This is extremely distracting while you're driving to work in the morning on a busy highway during morning rush hour. It distracts from keeping my eyes on the road and also trying to touch just the right spot on the touchscreen every 8 seconds. A simple solution can be made with a software change. After acknowledging the alarm, just illuminate a simple 'low gas' icon on the touchscreen - the very same way there would have been a dedicated light on a more conventional vehicle control panel or dashboard.
Additional Notes:
this vehicle is equipped with a touchscreen control panel to activate nearly all control features and to display all warnings and alerts. Certain warnings (low gas in my case) will repeat a large pop-up window on the display screen every 8 seconds and this cannot be disabled. It requires the driver to acknowledge the alarm only so that it can be repeated in another 8 seconds. This is extremely distracting while you're driving to work in the morning on a busy highway during morning rush hour. It distracts from keeping my eyes on the road and also trying to touch just the right spot on the touchscreen every 8 seconds. A simple solution can be made with a software change. After acknowledging the alarm, just illuminate a simple 'low gas' icon on the touchscreen - the very same way there would have been a dedicated light on a more conventional vehicle control panel or dashboard.
Mfg Campaign: 11611769
Recall Date: Aug 30, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The interior camera on the front windshield temperature is high, and burns my hand when touching it. The measured temperature is 58.4C (137.12F) as shown in the attached picture. This is a risk for harm the driver and potential fire hazard.
Corrective Action:
The interior camera on the front windshield temperature is high, and burns my hand when touching it. The measured temperature is 58.4C (137.12F) as shown in the attached picture. This is a risk for harm the driver and potential fire hazard.
Additional Notes:
The interior camera on the front windshield temperature is high, and burns my hand when touching it. The measured temperature is 58.4C (137.12F) as shown in the attached picture. This is a risk for harm the driver and potential fire hazard.
Mfg Campaign: 11607609
Recall Date: Aug 9, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The interior camera on the front windshield temperature is high, and burns my hand when touching it. The measured temperature is 58.4C (137.12F) as shown in the attached picture. This is a risk for harm the driver and potential fire hazard.
Corrective Action:
The interior camera on the front windshield temperature is high, and burns my hand when touching it. The measured temperature is 58.4C (137.12F) as shown in the attached picture. This is a risk for harm the driver and potential fire hazard.
Additional Notes:
The interior camera on the front windshield temperature is high, and burns my hand when touching it. The measured temperature is 58.4C (137.12F) as shown in the attached picture. This is a risk for harm the driver and potential fire hazard.
Mfg Campaign: 11607609
Recall Date: Aug 9, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury