Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2020-2024 MINI Hardtop 2 Door (Cooper SE) vehicles. Faults may occur in the high voltage battery or high voltage system, resulting in a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 15, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2024 MINI Hardtop 2 Door (Cooper SE) vehicles. The high voltage battery housing may not have been sealed properly, allowing water to enter the battery.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 29, 2024
Consumer Complaints
3 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Mini Cooper SE. The contact received notification of NHTSA Campaign Number: 24V302000 (ELECTRICAL SYSTEM); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, the vehicle was taken to be repaired for an initial unknown recall for reprogramming of the battery in September of 2024. The contact then received a second notification of NHTSA Campaign Number: 24V302000 (ELECTRICAL SYSTEM) the vehicle was taken to the dealer and had been there for six weeks and had not been repaired yet. The VIN was not available.
Corrective Action:
The contact owns a 2023 Mini Cooper SE. The contact received notification of NHTSA Campaign Number: 24V302000 (ELECTRICAL SYSTEM); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, the vehicle was taken to be repaired for an initial unknown recall for reprogramming of the battery in September of 2024. The contact then received a second notification of NHTSA Campaign Number: 24V302000 (ELECTRICAL SYSTEM) the vehicle was taken to the dealer and had been there for six weeks and had not been repaired yet. The VIN was not available.
Additional Notes:
The contact owns a 2023 Mini Cooper SE. The contact received notification of NHTSA Campaign Number: 24V302000 (ELECTRICAL SYSTEM); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, the vehicle was taken to be repaired for an initial unknown recall for reprogramming of the battery in September of 2024. The contact then received a second notification of NHTSA Campaign Number: 24V302000 (ELECTRICAL SYSTEM) the vehicle was taken to the dealer and had been there for six weeks and had not been repaired yet. The VIN was not available.
Mfg Campaign: 11654776
Recall Date: Apr 15, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The safety recall campaign 24V-612 is a complete farce. It states that there is a safety defect with the high-voltage battery which could cause a fire, but the "solution" proposed by the manufacturer is a software change which discharges the battery, making the car essentially useless. This is not a "solution" and I can't believe you would accept it as such.
Corrective Action:
The safety recall campaign 24V-612 is a complete farce. It states that there is a safety defect with the high-voltage battery which could cause a fire, but the "solution" proposed by the manufacturer is a software change which discharges the battery, making the car essentially useless. This is not a "solution" and I can't believe you would accept it as such.
Additional Notes:
The safety recall campaign 24V-612 is a complete farce. It states that there is a safety defect with the high-voltage battery which could cause a fire, but the "solution" proposed by the manufacturer is a software change which discharges the battery, making the car essentially useless. This is not a "solution" and I can't believe you would accept it as such.
Mfg Campaign: 11622238
Recall Date: Oct 28, 2024
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I started the car in the morning and the screen message came up “high voltage system fault, contact your dealer to get service, you can continue to drive”. My distance available to drive on a 100% Barrett charge dropped from 100 to 20. I had the car towed to the dealer. They have not been able to determine the cause for over a month
Corrective Action:
I started the car in the morning and the screen message came up “high voltage system fault, contact your dealer to get service, you can continue to drive”. My distance available to drive on a 100% Barrett charge dropped from 100 to 20. I had the car towed to the dealer. They have not been able to determine the cause for over a month
Additional Notes:
I started the car in the morning and the screen message came up “high voltage system fault, contact your dealer to get service, you can continue to drive”. My distance available to drive on a 100% Barrett charge dropped from 100 to 20. I had the car towed to the dealer. They have not been able to determine the cause for over a month
Mfg Campaign: 11605581
Recall Date: Jul 31, 2024
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