Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 540d xDrive vehicles. The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring, possibly resulting in a vehicle stall. On September 12, 2018, BMW expanded the recall to a total of 5,309 vehicles including certain 2018-2019 BMW 540d xDrive, 230i M240i, M240i xDrive, X2 sDrive28i, X2 xDrive28i, X1 sDrive28i, X1 xDrive28i, 330i, 330i xDrive, 340i, 340i xDrive, 330i xDrive Gran Turismo, 530i, 530i xDrive, 540i, 540i xDrive, 530e, 530e xDrive, 640i xDrive Gran Turismo, 330e, 2019 430i Gran Coupe, 430i xDrive Gran Coupe, 440i Gran Coupe, 440i xDrive Gran Coupe, 430i, 430i xDrive, 440i, 440i xDrive, 740i, 740i xDrive, MINI Cooper, Cooper S, JCW, MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), and MINI Clubman (Cooper, Cooper S, Cooper All4, Cooper S All4, JCW All4) vehicles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 11, 2018
Consumer Complaints
4 ComplaintsBmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
Loss of power steering on startup or at stop light. A message pops up indicating that the Dynamic Stability Control is re-initializing and that steering may become difficult: Drive carefully. The warning message usually appears shortly after the failure. In fact, the steering gets so stiff, that my wife can barely turn corners. The problem comes and goes unexpectedly. This is my wife's car, and it has happened to her on several other occasions. Sometimes we can reset by restarting the car, but that isn't reliable. We put the car out of ECO mode into Sport mode, so that the engine does not stop at stop lights, but the engine sometimes stops anyway. When it happened at a stop light today, we tried several restarts, but the steering remained out. Steering is worse at low speeds. Today, we stopped at a light. My wife was driving. The engine stopped and restarted, and the error message appeared. She had difficulty steering into a parking lot where I swapped places with her. I drove her home. It was difficult for me to steer around corners after today's lock up, but I drove the car to a local BMW-Mini mechanic with whom I had discussed the problem, but it never appeared at his shop. Today, we tried starting at the shop and the difficult steering persisted without an error message. He ran a quick scan indicating that some modules in the steering column were not operating properly. He said the modules were not available for replacement, and that the entire steering column might need to be replaced. Unfortunately, he was booked up until Friday. I drove home and let the car sit in the garage for a couple of hours. I started it while writing this to try to more accurately reproduce the warning messages. However, no messages appeared and the car steered easily. Clearly, sudden loss of power steering poses a danger for my family and others on the road. I've looked on the internet and discovered that others have experienced similar problems with steering in Mini Coopers.
Corrective Action:
Loss of power steering on startup or at stop light. A message pops up indicating that the Dynamic Stability Control is re-initializing and that steering may become difficult: Drive carefully. The warning message usually appears shortly after the failure. In fact, the steering gets so stiff, that my wife can barely turn corners. The problem comes and goes unexpectedly. This is my wife's car, and it has happened to her on several other occasions. Sometimes we can reset by restarting the car, but that isn't reliable. We put the car out of ECO mode into Sport mode, so that the engine does not stop at stop lights, but the engine sometimes stops anyway. When it happened at a stop light today, we tried several restarts, but the steering remained out. Steering is worse at low speeds. Today, we stopped at a light. My wife was driving. The engine stopped and restarted, and the error message appeared. She had difficulty steering into a parking lot where I swapped places with her. I drove her home. It was difficult for me to steer around corners after today's lock up, but I drove the car to a local BMW-Mini mechanic with whom I had discussed the problem, but it never appeared at his shop. Today, we tried starting at the shop and the difficult steering persisted without an error message. He ran a quick scan indicating that some modules in the steering column were not operating properly. He said the modules were not available for replacement, and that the entire steering column might need to be replaced. Unfortunately, he was booked up until Friday. I drove home and let the car sit in the garage for a couple of hours. I started it while writing this to try to more accurately reproduce the warning messages. However, no messages appeared and the car steered easily. Clearly, sudden loss of power steering poses a danger for my family and others on the road. I've looked on the internet and discovered that others have experienced similar problems with steering in Mini Coopers.
Additional Notes:
Loss of power steering on startup or at stop light. A message pops up indicating that the Dynamic Stability Control is re-initializing and that steering may become difficult: Drive carefully. The warning message usually appears shortly after the failure. In fact, the steering gets so stiff, that my wife can barely turn corners. The problem comes and goes unexpectedly. This is my wife's car, and it has happened to her on several other occasions. Sometimes we can reset by restarting the car, but that isn't reliable. We put the car out of ECO mode into Sport mode, so that the engine does not stop at stop lights, but the engine sometimes stops anyway. When it happened at a stop light today, we tried several restarts, but the steering remained out. Steering is worse at low speeds. Today, we stopped at a light. My wife was driving. The engine stopped and restarted, and the error message appeared. She had difficulty steering into a parking lot where I swapped places with her. I drove her home. It was difficult for me to steer around corners after today's lock up, but I drove the car to a local BMW-Mini mechanic with whom I had discussed the problem, but it never appeared at his shop. Today, we tried starting at the shop and the difficult steering persisted without an error message. He ran a quick scan indicating that some modules in the steering column were not operating properly. He said the modules were not available for replacement, and that the entire steering column might need to be replaced. Unfortunately, he was booked up until Friday. I drove home and let the car sit in the garage for a couple of hours. I started it while writing this to try to more accurately reproduce the warning messages. However, no messages appeared and the car steered easily. Clearly, sudden loss of power steering poses a danger for my family and others on the road. I've looked on the internet and discovered that others have experienced similar problems with steering in Mini Coopers.
Mfg Campaign: 11663212
Recall Date: May 27, 2025
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact's daughter owns a 2019 Mini Cooper S Clubman. The contact stated that while his daughter was driving at an undisclosed speed, she depressed the brake pedal, but the rear driver's side brake light failed to illuminate. The contact stated that he was driving behind his daughter when he noticed the failure. The vehicle was taken to an independent mechanic, and the rear driver's side brake light bulb was replaced; however, the failure persisted. The mechanic referred the contact to the dealer for assistance. Additionally, the contact stated that the vehicle failed to start. The vehicle was jumpstarted by AAA. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless NHTSA required that they do so. The failure mileage was unknown.
Corrective Action:
The contact's daughter owns a 2019 Mini Cooper S Clubman. The contact stated that while his daughter was driving at an undisclosed speed, she depressed the brake pedal, but the rear driver's side brake light failed to illuminate. The contact stated that he was driving behind his daughter when he noticed the failure. The vehicle was taken to an independent mechanic, and the rear driver's side brake light bulb was replaced; however, the failure persisted. The mechanic referred the contact to the dealer for assistance. Additionally, the contact stated that the vehicle failed to start. The vehicle was jumpstarted by AAA. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless NHTSA required that they do so. The failure mileage was unknown.
Additional Notes:
The contact's daughter owns a 2019 Mini Cooper S Clubman. The contact stated that while his daughter was driving at an undisclosed speed, she depressed the brake pedal, but the rear driver's side brake light failed to illuminate. The contact stated that he was driving behind his daughter when he noticed the failure. The vehicle was taken to an independent mechanic, and the rear driver's side brake light bulb was replaced; however, the failure persisted. The mechanic referred the contact to the dealer for assistance. Additionally, the contact stated that the vehicle failed to start. The vehicle was jumpstarted by AAA. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless NHTSA required that they do so. The failure mileage was unknown.
Mfg Campaign: 11571447
Recall Date: Feb 12, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact's daughter owns a 2019 Mini Cooper S Clubman. The contact stated that while his daughter was driving at an undisclosed speed, she depressed the brake pedal, but the rear driver's side brake light failed to illuminate. The contact stated that he was driving behind his daughter when he noticed the failure. The vehicle was taken to an independent mechanic, and the rear driver's side brake light bulb was replaced; however, the failure persisted. The mechanic referred the contact to the dealer for assistance. Additionally, the contact stated that the vehicle failed to start. The vehicle was jumpstarted by AAA. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless NHTSA required that they do so. The failure mileage was unknown.
Corrective Action:
The contact's daughter owns a 2019 Mini Cooper S Clubman. The contact stated that while his daughter was driving at an undisclosed speed, she depressed the brake pedal, but the rear driver's side brake light failed to illuminate. The contact stated that he was driving behind his daughter when he noticed the failure. The vehicle was taken to an independent mechanic, and the rear driver's side brake light bulb was replaced; however, the failure persisted. The mechanic referred the contact to the dealer for assistance. Additionally, the contact stated that the vehicle failed to start. The vehicle was jumpstarted by AAA. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless NHTSA required that they do so. The failure mileage was unknown.
Additional Notes:
The contact's daughter owns a 2019 Mini Cooper S Clubman. The contact stated that while his daughter was driving at an undisclosed speed, she depressed the brake pedal, but the rear driver's side brake light failed to illuminate. The contact stated that he was driving behind his daughter when he noticed the failure. The vehicle was taken to an independent mechanic, and the rear driver's side brake light bulb was replaced; however, the failure persisted. The mechanic referred the contact to the dealer for assistance. Additionally, the contact stated that the vehicle failed to start. The vehicle was jumpstarted by AAA. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless NHTSA required that they do so. The failure mileage was unknown.
Mfg Campaign: 11571447
Recall Date: Feb 12, 2024
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
175 MILES ON 2019 MINI S COUNTRYMAN. TRAVELING AT HIGHWAY SPEED. DRIVETRAIN MALFUNCTION INDICATOR CAME ON, CAR SHUDDERED REPEATEDLY AND DECELERATED RAPIDLY TO APPROX. 20 MPH IN 60 ZONE. CREATED INSTANT HAZARD TO MYSELF AS MULTIPLE LANES OF FASTER MOVING TRAFFIC NEEDED TO BE CROSSED TO REACH SAFETY AND NO WARNING TO TAILING VEHICLE.
Corrective Action:
175 MILES ON 2019 MINI S COUNTRYMAN. TRAVELING AT HIGHWAY SPEED. DRIVETRAIN MALFUNCTION INDICATOR CAME ON, CAR SHUDDERED REPEATEDLY AND DECELERATED RAPIDLY TO APPROX. 20 MPH IN 60 ZONE. CREATED INSTANT HAZARD TO MYSELF AS MULTIPLE LANES OF FASTER MOVING TRAFFIC NEEDED TO BE CROSSED TO REACH SAFETY AND NO WARNING TO TAILING VEHICLE.
Additional Notes:
175 MILES ON 2019 MINI S COUNTRYMAN. TRAVELING AT HIGHWAY SPEED. DRIVETRAIN MALFUNCTION INDICATOR CAME ON, CAR SHUDDERED REPEATEDLY AND DECELERATED RAPIDLY TO APPROX. 20 MPH IN 60 ZONE. CREATED INSTANT HAZARD TO MYSELF AS MULTIPLE LANES OF FASTER MOVING TRAFFIC NEEDED TO BE CROSSED TO REACH SAFETY AND NO WARNING TO TAILING VEHICLE.
Mfg Campaign: 11165237
Recall Date: Jan 4, 2019
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