Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2016-2017 MINI Cooper Clubman, Cooper S Clubman and JCW Clubman vehicles. When the affected vehicles are braking and the turn signals are on, the inner, bumper-mounted, brake light will go out. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 31, 2017
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2017 BMW 640i, 640i xDrive, 650i, 650i xDrive, M6, 535i, 535i xDrive, 430i, 430i xDrive, 440i, 440i xDrive, M4, X1 sDrive28i, X1 xDrive28i, i3, i8, Rolls-Royce Dawn, Mini Clubman Cooper, Clubman Cooper S, Cooper All4, Cooper S All4, Mini 4-Door Cooper, Cooper S, Mini 2-Door Cooper, Cooper S, John Cooper Works and 2016 BMW 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, M5 and 535d vehicles. The affected vehicles have seat- mounted side air bag inflator initiators that may fail to ignite during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 20, 2016
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2016-2017 X1 sDrive28i, X1 xDrive28i, MINI Hardtop 4 Door Cooper, Mini Hardtop 4 Door Cooper S, MINI Cooper Clubman, and Cooper S Clubman, 2017 Rolls-Royce Ghost, and 2016 528i vehicles. The vehicle-sensitive locking mechanism of the seat belt Emergency Locking Retractor (ELR) for the driver's seat may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 17, 2016
Consumer Complaints
7 ComplaintsBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hi, the component is the water seals around the trunk lid of the rear boot; this results in water intrusion. Yes, it is available for inspection upon request. Water has been collecting on the interior car body, including electrical components related to rear lights (brakes, turn signal, reverse) as well as resulting mold growth. Yes, the problem has been confirmed by Weatherford BMW, and despite there being a service bulletin open (MINI TSB SI M51 05 16) for a design flaw, BMW/MINI is refusing to fix the issue outside of warranty. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only by the manufacturer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Water intrusion caused the left taillight to short, and I received a warning light for this.
Corrective Action:
Hi, the component is the water seals around the trunk lid of the rear boot; this results in water intrusion. Yes, it is available for inspection upon request. Water has been collecting on the interior car body, including electrical components related to rear lights (brakes, turn signal, reverse) as well as resulting mold growth. Yes, the problem has been confirmed by Weatherford BMW, and despite there being a service bulletin open (MINI TSB SI M51 05 16) for a design flaw, BMW/MINI is refusing to fix the issue outside of warranty. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only by the manufacturer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Water intrusion caused the left taillight to short, and I received a warning light for this.
Additional Notes:
Hi, the component is the water seals around the trunk lid of the rear boot; this results in water intrusion. Yes, it is available for inspection upon request. Water has been collecting on the interior car body, including electrical components related to rear lights (brakes, turn signal, reverse) as well as resulting mold growth. Yes, the problem has been confirmed by Weatherford BMW, and despite there being a service bulletin open (MINI TSB SI M51 05 16) for a design flaw, BMW/MINI is refusing to fix the issue outside of warranty. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only by the manufacturer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Water intrusion caused the left taillight to short, and I received a warning light for this.
Mfg Campaign: 11651162
Recall Date: Mar 27, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving in the rain, the ABS engages, slowing the front right tire dramatically causing the car to skid and lurch to the right. After some internet research, it appears that this is not an isolated incident. Mini Cooper owners also discovered that when driving in dry conditions and the windshield wiper is turned on, the front right tire slows, causing the car to skid and lurch to the right. European Automotive verified that this was the case on my vehicle. This started without any warning and was terrifying. I told both the local mechanic and the dealer that I would not drive the car until it was repaired. There were no warning lights. The local mechanic and the dealer were unable to find any fault codes. The dealer is 3 hours away. Before we knew what the problem was, I towed the car to the dealership and they were unable to replicate the problem. All test drives were done in dry conditions. They replaced the cruise control sensor and the steering wheel and then delivered the car to me saying it was repaired. While driving the car back from out of town, it began to rain, when the windshield wipers came on, the front tire slowed dramatically, lurching the car to the right. This is a terrifying experience, especially in the rain. It seems this is not an isolated incident and may have already caused serious accidents. The car is less than 50,000 miles old and has been used for work only. I have not driven the car out of fear of an accident and have parked it in my driveway waiting for some type of resolution with the dealer.
Corrective Action:
While driving in the rain, the ABS engages, slowing the front right tire dramatically causing the car to skid and lurch to the right. After some internet research, it appears that this is not an isolated incident. Mini Cooper owners also discovered that when driving in dry conditions and the windshield wiper is turned on, the front right tire slows, causing the car to skid and lurch to the right. European Automotive verified that this was the case on my vehicle. This started without any warning and was terrifying. I told both the local mechanic and the dealer that I would not drive the car until it was repaired. There were no warning lights. The local mechanic and the dealer were unable to find any fault codes. The dealer is 3 hours away. Before we knew what the problem was, I towed the car to the dealership and they were unable to replicate the problem. All test drives were done in dry conditions. They replaced the cruise control sensor and the steering wheel and then delivered the car to me saying it was repaired. While driving the car back from out of town, it began to rain, when the windshield wipers came on, the front tire slowed dramatically, lurching the car to the right. This is a terrifying experience, especially in the rain. It seems this is not an isolated incident and may have already caused serious accidents. The car is less than 50,000 miles old and has been used for work only. I have not driven the car out of fear of an accident and have parked it in my driveway waiting for some type of resolution with the dealer.
Additional Notes:
While driving in the rain, the ABS engages, slowing the front right tire dramatically causing the car to skid and lurch to the right. After some internet research, it appears that this is not an isolated incident. Mini Cooper owners also discovered that when driving in dry conditions and the windshield wiper is turned on, the front right tire slows, causing the car to skid and lurch to the right. European Automotive verified that this was the case on my vehicle. This started without any warning and was terrifying. I told both the local mechanic and the dealer that I would not drive the car until it was repaired. There were no warning lights. The local mechanic and the dealer were unable to find any fault codes. The dealer is 3 hours away. Before we knew what the problem was, I towed the car to the dealership and they were unable to replicate the problem. All test drives were done in dry conditions. They replaced the cruise control sensor and the steering wheel and then delivered the car to me saying it was repaired. While driving the car back from out of town, it began to rain, when the windshield wipers came on, the front tire slowed dramatically, lurching the car to the right. This is a terrifying experience, especially in the rain. It seems this is not an isolated incident and may have already caused serious accidents. The car is less than 50,000 miles old and has been used for work only. I have not driven the car out of fear of an accident and have parked it in my driveway waiting for some type of resolution with the dealer.
Mfg Campaign: 11615276
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving in the rain, the ABS engages, slowing the front right tire dramatically causing the car to skid and lurch to the right. After some internet research, it appears that this is not an isolated incident. Mini Cooper owners also discovered that when driving in dry conditions and the windshield wiper is turned on, the front right tire slows, causing the car to skid and lurch to the right. European Automotive verified that this was the case on my vehicle. This started without any warning and was terrifying. I told both the local mechanic and the dealer that I would not drive the car until it was repaired. There were no warning lights. The local mechanic and the dealer were unable to find any fault codes. The dealer is 3 hours away. Before we knew what the problem was, I towed the car to the dealership and they were unable to replicate the problem. All test drives were done in dry conditions. They replaced the cruise control sensor and the steering wheel and then delivered the car to me saying it was repaired. While driving the car back from out of town, it began to rain, when the windshield wipers came on, the front tire slowed dramatically, lurching the car to the right. This is a terrifying experience, especially in the rain. It seems this is not an isolated incident and may have already caused serious accidents. The car is less than 50,000 miles old and has been used for work only. I have not driven the car out of fear of an accident and have parked it in my driveway waiting for some type of resolution with the dealer.
Corrective Action:
While driving in the rain, the ABS engages, slowing the front right tire dramatically causing the car to skid and lurch to the right. After some internet research, it appears that this is not an isolated incident. Mini Cooper owners also discovered that when driving in dry conditions and the windshield wiper is turned on, the front right tire slows, causing the car to skid and lurch to the right. European Automotive verified that this was the case on my vehicle. This started without any warning and was terrifying. I told both the local mechanic and the dealer that I would not drive the car until it was repaired. There were no warning lights. The local mechanic and the dealer were unable to find any fault codes. The dealer is 3 hours away. Before we knew what the problem was, I towed the car to the dealership and they were unable to replicate the problem. All test drives were done in dry conditions. They replaced the cruise control sensor and the steering wheel and then delivered the car to me saying it was repaired. While driving the car back from out of town, it began to rain, when the windshield wipers came on, the front tire slowed dramatically, lurching the car to the right. This is a terrifying experience, especially in the rain. It seems this is not an isolated incident and may have already caused serious accidents. The car is less than 50,000 miles old and has been used for work only. I have not driven the car out of fear of an accident and have parked it in my driveway waiting for some type of resolution with the dealer.
Additional Notes:
While driving in the rain, the ABS engages, slowing the front right tire dramatically causing the car to skid and lurch to the right. After some internet research, it appears that this is not an isolated incident. Mini Cooper owners also discovered that when driving in dry conditions and the windshield wiper is turned on, the front right tire slows, causing the car to skid and lurch to the right. European Automotive verified that this was the case on my vehicle. This started without any warning and was terrifying. I told both the local mechanic and the dealer that I would not drive the car until it was repaired. There were no warning lights. The local mechanic and the dealer were unable to find any fault codes. The dealer is 3 hours away. Before we knew what the problem was, I towed the car to the dealership and they were unable to replicate the problem. All test drives were done in dry conditions. They replaced the cruise control sensor and the steering wheel and then delivered the car to me saying it was repaired. While driving the car back from out of town, it began to rain, when the windshield wipers came on, the front tire slowed dramatically, lurching the car to the right. This is a terrifying experience, especially in the rain. It seems this is not an isolated incident and may have already caused serious accidents. The car is less than 50,000 miles old and has been used for work only. I have not driven the car out of fear of an accident and have parked it in my driveway waiting for some type of resolution with the dealer.
Mfg Campaign: 11615276
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving in the rain, the ABS engages, slowing the front right tire dramatically causing the car to skid and lurch to the right. After some internet research, it appears that this is not an isolated incident. Mini Cooper owners also discovered that when driving in dry conditions and the windshield wiper is turned on, the front right tire slows, causing the car to skid and lurch to the right. European Automotive verified that this was the case on my vehicle. This started without any warning and was terrifying. I told both the local mechanic and the dealer that I would not drive the car until it was repaired. There were no warning lights. The local mechanic and the dealer were unable to find any fault codes. The dealer is 3 hours away. Before we knew what the problem was, I towed the car to the dealership and they were unable to replicate the problem. All test drives were done in dry conditions. They replaced the cruise control sensor and the steering wheel and then delivered the car to me saying it was repaired. While driving the car back from out of town, it began to rain, when the windshield wipers came on, the front tire slowed dramatically, lurching the car to the right. This is a terrifying experience, especially in the rain. It seems this is not an isolated incident and may have already caused serious accidents. The car is less than 50,000 miles old and has been used for work only. I have not driven the car out of fear of an accident and have parked it in my driveway waiting for some type of resolution with the dealer.
Corrective Action:
While driving in the rain, the ABS engages, slowing the front right tire dramatically causing the car to skid and lurch to the right. After some internet research, it appears that this is not an isolated incident. Mini Cooper owners also discovered that when driving in dry conditions and the windshield wiper is turned on, the front right tire slows, causing the car to skid and lurch to the right. European Automotive verified that this was the case on my vehicle. This started without any warning and was terrifying. I told both the local mechanic and the dealer that I would not drive the car until it was repaired. There were no warning lights. The local mechanic and the dealer were unable to find any fault codes. The dealer is 3 hours away. Before we knew what the problem was, I towed the car to the dealership and they were unable to replicate the problem. All test drives were done in dry conditions. They replaced the cruise control sensor and the steering wheel and then delivered the car to me saying it was repaired. While driving the car back from out of town, it began to rain, when the windshield wipers came on, the front tire slowed dramatically, lurching the car to the right. This is a terrifying experience, especially in the rain. It seems this is not an isolated incident and may have already caused serious accidents. The car is less than 50,000 miles old and has been used for work only. I have not driven the car out of fear of an accident and have parked it in my driveway waiting for some type of resolution with the dealer.
Additional Notes:
While driving in the rain, the ABS engages, slowing the front right tire dramatically causing the car to skid and lurch to the right. After some internet research, it appears that this is not an isolated incident. Mini Cooper owners also discovered that when driving in dry conditions and the windshield wiper is turned on, the front right tire slows, causing the car to skid and lurch to the right. European Automotive verified that this was the case on my vehicle. This started without any warning and was terrifying. I told both the local mechanic and the dealer that I would not drive the car until it was repaired. There were no warning lights. The local mechanic and the dealer were unable to find any fault codes. The dealer is 3 hours away. Before we knew what the problem was, I towed the car to the dealership and they were unable to replicate the problem. All test drives were done in dry conditions. They replaced the cruise control sensor and the steering wheel and then delivered the car to me saying it was repaired. While driving the car back from out of town, it began to rain, when the windshield wipers came on, the front tire slowed dramatically, lurching the car to the right. This is a terrifying experience, especially in the rain. It seems this is not an isolated incident and may have already caused serious accidents. The car is less than 50,000 miles old and has been used for work only. I have not driven the car out of fear of an accident and have parked it in my driveway waiting for some type of resolution with the dealer.
Mfg Campaign: 11615276
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MINI COOPER S. WHILE DRIVING AND ATTEMPTING TO STOP, THE VEHICLE ACCELERATED. THE VEHICLE WAS TOWED TO FREEPORT MINI COOPER (280 SUNRISE HWY, FREEPORT, NY 11520, (516) 665-1246) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD A SPECIALIST EXAMINE THE VEHICLE; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MINI COOPER S. WHILE DRIVING AND ATTEMPTING TO STOP, THE VEHICLE ACCELERATED. THE VEHICLE WAS TOWED TO FREEPORT MINI COOPER (280 SUNRISE HWY, FREEPORT, NY 11520, (516) 665-1246) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD A SPECIALIST EXAMINE THE VEHICLE; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MINI COOPER S. WHILE DRIVING AND ATTEMPTING TO STOP, THE VEHICLE ACCELERATED. THE VEHICLE WAS TOWED TO FREEPORT MINI COOPER (280 SUNRISE HWY, FREEPORT, NY 11520, (516) 665-1246) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD A SPECIALIST EXAMINE THE VEHICLE; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 15,000.
Mfg Campaign: 11209703
Recall Date: May 24, 2019
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MINI COOPER S. WHILE DRIVING AND ATTEMPTING TO STOP, THE VEHICLE ACCELERATED. THE VEHICLE WAS TOWED TO FREEPORT MINI COOPER (280 SUNRISE HWY, FREEPORT, NY 11520, (516) 665-1246) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD A SPECIALIST EXAMINE THE VEHICLE; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MINI COOPER S. WHILE DRIVING AND ATTEMPTING TO STOP, THE VEHICLE ACCELERATED. THE VEHICLE WAS TOWED TO FREEPORT MINI COOPER (280 SUNRISE HWY, FREEPORT, NY 11520, (516) 665-1246) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD A SPECIALIST EXAMINE THE VEHICLE; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MINI COOPER S. WHILE DRIVING AND ATTEMPTING TO STOP, THE VEHICLE ACCELERATED. THE VEHICLE WAS TOWED TO FREEPORT MINI COOPER (280 SUNRISE HWY, FREEPORT, NY 11520, (516) 665-1246) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD A SPECIALIST EXAMINE THE VEHICLE; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 15,000.
Mfg Campaign: 11209703
Recall Date: May 24, 2019
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I WAS HIT HEAD ON LAST NIGHT AND AIR BAGS DID NOT DEPLOY. I HAD SLOWED TO APPROX 10 MPH WHILE VEHICLE THAT HIT ME WAS TRAVELING APPROX 20-30MPH. VEHICLE THE HIT ME WAS A MID 200'S TRAIL BLAZER. *BF *TR
Corrective Action:
I WAS HIT HEAD ON LAST NIGHT AND AIR BAGS DID NOT DEPLOY. I HAD SLOWED TO APPROX 10 MPH WHILE VEHICLE THAT HIT ME WAS TRAVELING APPROX 20-30MPH. VEHICLE THE HIT ME WAS A MID 200'S TRAIL BLAZER. *BF *TR
Additional Notes:
I WAS HIT HEAD ON LAST NIGHT AND AIR BAGS DID NOT DEPLOY. I HAD SLOWED TO APPROX 10 MPH WHILE VEHICLE THAT HIT ME WAS TRAVELING APPROX 20-30MPH. VEHICLE THE HIT ME WAS A MID 200'S TRAIL BLAZER. *BF *TR
Mfg Campaign: 11061571
Recall Date: Jan 10, 2018
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