mercury mariner Problems
mercury mariner 2009 Complaints
ENGINE AND ENGINE COOLING
engine stalls and pick-up is wobbly.
Reported in: DENHAM SPRINGS LA || Crash: N || VIN #:
FUEL SYSTEM, GASOLINE
ford motor co. produced 2009 & 2010 mercury mariner vehicles' fuel system leaks gas when attempting to top off the gas tank. all ford vehicles produced over the past two years may be affected. ford will not fix the problem and tells the customer to not top off the gas tank although nothing is included in the owner's manual about this nor are dealerships admitting any knowledge about the problem nor has ford sent any service bulletins to affected dealerships. all of the above has been confirmed on at least two occasions by my servicing ford dealership.
Reported in: TUCSON AZ || Crash: N || VIN #: 4M2CU97G69K
POWER TRAIN:AUTOMATIC TRANSMISSION
tl*the contact owns a 2009 mercury mariner. while driving approximately 65 to 70 mph on normal road conditions; the transmission slipped with excessive vibration. the engine began to rev and the rpm's were high. suddenly, pressure was applied to the accelerator pedal, however, the response was minimal. the contact was able to drive onto the emergency lane and resume normal operation. an authorized dealer confirmed that the failure was contributed to the transmission over drive piston. the vehicle was repaired. the failures occurred whenever 5th and 6th gear were engaged. the identical failures occurred on two separate occasions after the service repairs were performed on the vehicle. in addition, the vehicle rolled while stationary on an incline. the contact had concerns of the safety risk involved. the failure and current mileages were 13,088.
Reported in: GAINSEVOORT NY || Crash: N || VIN #: 4M2CU91G59K
POWER TRAIN:AUTOMATIC TRANSMISSION
vehicle is a 2009 mercury mariner premium (fwd, ivct 2.5 l i4 dohc, 16 valve, gasoline, automatic transmission [6f midrange], pfi). on 01/10/2010 the throttle body/powertrain indicator icon and service engine soon icon displayed solid illumination after engine warmup. on 01/14/2010, the dealership read the ombd-ii malfunction codes and notified owner that the entire automatic transmission assembly (ford part no. 7000) needed to be replaced. at ford parts web site, it states that this part is recalled, but no further information is provided; however, this part was received by the dealership and is being installed.
Reported in: HAZEL CREST IL || Crash: N || VIN #: 4M2CU877X9K
VEHICLE SPEED CONTROL
2009 mercury mariner. the rear end of the vehicle makes a squealing noise upon acceleration i took the car back to the ford dealership in hillsdale. the vehicle was in the shop 12/9/2009 through 12/16/2009. unable to fix the noise, ford motor company had them tear down the transmission and replace the drive chain. when i picked up the car i was told that the noise was still there and that ford engineering said it should not be a problem. the noise was still consistent and has grown increasingly louder. since this initial complaint i have received a recall notice for the transmission solenoid regulator valve. the vehicle has been accelerating when it shouldn't and not accelerating when it should, like when merging into traffic when the transmission would not perform properly.
Reported in: ADRIAN MI || Crash: N || VIN #: 4M2CU91G89K
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 mercury mariner. the rear end of the vehicle makes a squealing noise upon acceleration i took the car back to the ford dealership in hillsdale. the vehicle was in the shop 12/9/2009 through 12/16/2009. unable to fix the noise, ford motor company had them tear down the transmission and replace the drive chain. when i picked up the car i was told that the noise was still there and that ford engineering said it should not be a problem. the noise was still consistent and has grown increasingly louder. since this initial complaint i have received a recall notice for the transmission solenoid regulator valve. the vehicle has been accelerating when it shouldn't and not accelerating when it should, like when merging into traffic when the transmission would not perform properly.
Reported in: ADRIAN MI || Crash: N || VIN #: 4M2CU91G89K
AIR BAGS:FRONTAL
air bag on the passenger side turns off and on when daughter age 34 weight 120 sets in the seat. dealers agrees that it is not working. mercury dealer and ford was unable to fix the problem and state that this is normal and any further investigation would be at my cost. this has been a problem since purchase, car now has 8000 miles and has been at the dealer for a total of 16 days.
Reported in: CORONA CA || Crash: N || VIN #: 4M2CU87G89K
AIR BAGS:FRONTAL
tl*the contact owns a 2009 mercury mariner premier. the contact stated that the passenger air bag illuminated while he was driving. the vehicle was taken to an authorized dealer several times. the dealer removed the passenger seat and replaced the air bag sensor. the failure continued. the contact called the manufacturer who offered no assistance. the failure mileage was 16,804 and the current mileage was approximately 21,000.
Reported in: ST PITTSFIELD MA || Crash: N || VIN #: 4M2CU97G59K
POWER TRAIN
on multiple occasions starting in jan 2011, the vehicle would hesitate to select a gear and accelerate while trying to leave a stop light or sign, or after making a turn leaving a few second lull where the vehicle is unresponsive. the previous transmission software re-flash was performed again even though dealer was unable to replicate problem. issue still persists occasionally, as well as a new symptom since march (23,000 miles). now, sometimes when coming to a stop the vehicle will stall as though the transmission did not downshift to a lower gear. placing the vehicle in neutral and restarting allows continued operation. these issues combined with inconsistency in shifting performance as noted by many others lead me to believe there is still a component and/or software problem with this 6f35 transmission. however, since the problem cannot be consistently replicated by the dealer they are unsure of a remedy.
Reported in: GARLAND TX || Crash: N || VIN #: 4M2CU87G99K
ELECTRICAL SYSTEM
the vehicle stalls randomly. i may be driving or idling and the car stalls. it is easily started again by putting the car in neutral and turning the key. i have had ford look at it several times and they first changed the battery and then second changed the gas filter. the problem still exists.
Reported in: MILLINGTON TN || Crash: N || VIN #: 4M2CU87G09K
ENGINE AND ENGINE COOLING
the vehicle stalls randomly. i may be driving or idling and the car stalls. it is easily started again by putting the car in neutral and turning the key. i have had ford look at it several times and they first changed the battery and then second changed the gas filter. the problem still exists.
Reported in: MILLINGTON TN || Crash: N || VIN #: 4M2CU87G09K
ENGINE AND ENGINE COOLING
coming to red light one car in front of me. i pushed down on brake petal and it was hard to push down. engine revved up to over 5 rpm's and car wouldn't stop finally i put car in neutral and engine went back to idle position. almost rear ended car in front of me. took mariner to dealer who wasn't very helpful because he never heard of this before & wanted to know if i wanted to leave mariner there. also ask if i had my foot on the gas petal instead of the brake. dealer was unable to verify concern so they replaced canister purge valve. have also had transmission problems with this mariner that i believe still exist. filled out surveys and was told manager would call but no one ever contacted me. very unprofessional dealer.
Reported in: HOWELL MI || Crash: N || VIN #: 4M2CU81G49K
SERVICE BRAKES, HYDRAULIC
coming to red light one car in front of me. i pushed down on brake petal and it was hard to push down. engine revved up to over 5 rpm's and car wouldn't stop finally i put car in neutral and engine went back to idle position. almost rear ended car in front of me. took mariner to dealer who wasn't very helpful because he never heard of this before & wanted to know if i wanted to leave mariner there. also ask if i had my foot on the gas petal instead of the brake. dealer was unable to verify concern so they replaced canister purge valve. have also had transmission problems with this mariner that i believe still exist. filled out surveys and was told manager would call but no one ever contacted me. very unprofessional dealer.
Reported in: HOWELL MI || Crash: N || VIN #: 4M2CU81G49K
STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS
the under belly of my vehicle is all rusted.
Reported in: LA LA || Crash: N || VIN #:
AIR BAGS
tl* the contact owns a 2009 mercury mariner. while the contact was driving approximately 25 mph, an opposing vehicle unexpectedly drove into her lane causing a head on crash. the contact suffered a pinch nerve in the neck area and body bruises from the seat belt. the air bags failed to deploy with the substantial impact. the vehicle sustained severe front end damage and was towed to an impound facility temporarily. the manufacturer was notified of the defect. the approximate failure mileage was 39,000. the vin was unavailable.
Reported in: RUMSON NJ || Crash: Y || VIN #:
ENGINE AND ENGINE COOLING
the vehicle stalls randomly. i may be driving slowly or idling and the car stalls. this has happened at yield signs, red lights and going down hill. this is very dangerous. one time at a right signal arrow it stalled going up a slight incline and i almost got hit from the back. it is easily started again by putting the car in neutral and turning the key. i brought it to the dealer because the car wouldn't start and had to be jumped. they replace the battery and blamed the battery on the problem. it is still happening and i am bringing it again.
Reported in: BOUND BROOK NJ || Crash: N || VIN #: 4M2CU97G59K
VEHICLE SPEED CONTROL
tl* the contact owns a 2009 mercury mariner. the contact was entering a parking space when the vehicle exhibited an abnormally loud revving sound and accelerated into a fence without warning. there were no injuries nor was a police report filed. the contact was able to secure an appointment to have a diagnostic performed on the failure. the manufacturer was notified of the failure but the vehicle was not repaired. the failure mileage was 26,006 and the current mileage was 26,011. updated 02/09/12*lj the consumer stated the body damage was repaired. however, the vehicle continues to accelerate. updated 02/13/12
Reported in: LIVONIA MI || Crash: Y || VIN #: 4M2CU87G19K
POWER TRAIN
tl* the contact owns a 2009 mercury mariner. the contact stated that the transmission would shift hard when up shifting or downshifting. the contact took the vehicle to the dealer and was told that there was nothing wrong with the transmission, but that the power train control module needed to be reprogrammed. the vehicle was repaired. the failure mileage was 59,000 and the current mileage was 78,000.
Reported in: BRIGHTEN MI || Crash: N || VIN #: 4M2CU91779K
STRUCTURE
tl* the contact owns a 2009 mercury mariner. the contact stated that the windshield retained moisture on the inside and blocked her view. previously, the passenger side floor board was replaced due to moisture retention. the vehicle was taken back to the dealer several times for the windshield failure. the dealer stated that they could not correct the failure. the manufacturer stated that the windshield moisture retention was a characteristic of the vehicle. the vehicle was not repaired. the failure mileage was 1,906 and the current mileage was 12,600. updated 05/09/12 *bf updated 07/06/12 *js
Reported in: MIDLOTHAIN VA || Crash: N || VIN #: 4M2CU81759K
VISIBILITY:WINDSHIELD
tl* the contact owns a 2009 mercury mariner. the contact stated that the windshield retained moisture on the inside and blocked her view. previously, the passenger side floor board was replaced due to moisture retention. the vehicle was taken back to the dealer several times for the windshield failure. the dealer stated that they could not correct the failure. the manufacturer stated that the windshield moisture retention was a characteristic of the vehicle. the vehicle was not repaired. the failure mileage was 1,906 and the current mileage was 12,600. updated 05/09/12 *bf updated 07/06/12 *js
Reported in: MIDLOTHAIN VA || Crash: N || VIN #: 4M2CU81759K
POWER TRAIN
my vehicle started leaking fluorescent oil from behind the radiator. apparently, it's the condenser. i have been told that the radiator lines run through the same system, and that if it is not repaired my transmission will eventually fail. this failure was explained to be the transmission locking up, and they said if i'm going over about 30 mph it will be very dangerous. i am about 2,000 miles out of warranty, and the emails i have sent to ford only get a response that they will be happy to take my money and fix it. within a few months of buying it, the intake manifold had to be removed to repair something. then, a transmission solenoid. then, it was shifting funny -because it had very little fluid-noone could explain why. the vibration in the gas pedal at 42 mph "could not be verified. " the manufacturer was apparently out of satellite receivers, so they just didn't put one in...the lack of quality overall proves that the length of the warranty is to prevent them from costly fixes...and my "long term investment " makes me feel like i'm putting mine and my family's health at risk by driving it. i spent every dime i saved in iraq on this pos because i knew i wouldn't be able to afford another vehicle until i'm out of medical school.
Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 4M2CU81G89K
ENGINE AND ENGINE COOLING
my vehicle started leaking fluorescent oil from behind the radiator. apparently, it's the condenser. i have been told that the radiator lines run through the same system, and that if it is not repaired my transmission will eventually fail. this failure was explained to be the transmission locking up, and they said if i'm going over about 30 mph it will be very dangerous. i am about 2,000 miles out of warranty, and the emails i have sent to ford only get a response that they will be happy to take my money and fix it. within a few months of buying it, the intake manifold had to be removed to repair something. then, a transmission solenoid. then, it was shifting funny -because it had very little fluid-noone could explain why. the vibration in the gas pedal at 42 mph "could not be verified. " the manufacturer was apparently out of satellite receivers, so they just didn't put one in...the lack of quality overall proves that the length of the warranty is to prevent them from costly fixes...and my "long term investment " makes me feel like i'm putting mine and my family's health at risk by driving it. i spent every dime i saved in iraq on this pos because i knew i wouldn't be able to afford another vehicle until i'm out of medical school.
Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 4M2CU81G89K
EXTERIOR LIGHTING
tl* the contact owns a 2009 mercury mariner. the contact stated that the vehicle experienced a failure in which the front driver's side headlight assembly would fill up with water and fog, severely reducing visibility. the vehicle was taken to an authorized dealer and the headlight was repaired. the failure continued to occur. the manufacturer offered no assistance. the failure mileage was unknown. ....updated 08-24-12 *bf updated 08/31/2012 *js
Reported in: CONNERSVILLE IN || Crash: N || VIN #: 4M2CU87779K
POWER TRAIN
tl* the contact owns a 2009 mercury mariner. the contact stated that while driving 65 mph, there was a noise heard from the engine. the vehicle was taken to a mechanic who inspected the vehicle and discovered that there was no transmission fluid in the required reservoir. the mechanic informed the contact that the seal from the transmission was leaking fuel and referred her to a transmission specialist. the vehicle was then taken to the transmission specialist who informed her that they needed to do an overhaul and rebuild the transmission. the vehicle was scheduled for repairs. the manufacturer was notified of the failure who advised the contact that there was a technical service bulletin for the failure (nhtsa item number: 10039137: power train: automatic transmission) but no recalls. no further assistance was offered. the failure mileage was 76,000.
Reported in: CARLE PLACE NY || Crash: N || VIN #: 4M2CU97GX9K
POWER TRAIN
after coming to a stop at a light or stop sign, as i accelerate my car jumps/jerks as if it's straining to switch to next gear. generally happens when accelerating between 10-40 miles. when it initially started it would happen 1-2 times a week. now it happens every day. i have an appointment schedule to have dealer look at vehicle.
Reported in: ARLINGTON TX || Crash: N || VIN #: 4M2CU87G79K
ENGINE
after coming to a stop at a light or stop sign, as i accelerate my car jumps/jerks as if it's straining to switch to next gear. generally happens when accelerating between 10-40 miles. when it initially started it would happen 1-2 times a week. now it happens every day. i have an appointment schedule to have dealer look at vehicle.
Reported in: ARLINGTON TX || Crash: N || VIN #: 4M2CU87G79K
ENGINE AND ENGINE COOLING
within the first months of owning the vehicle, it staled randomly. i could be driving or idling and the car stalls. ifi put in neutral or park, it was easily re-started. i have had the dealer look at it several times the problem still exists. nothing showed on the computer.on many occasions starting in 2010, the vehicle hesitates when shifting. when i would accelerate after coasting; w aiting for a light to turn green, trying to leave a stop light or sign, or after making a turn, there was a lull where the vehicle was unresponsive. it then kind of lurches into gear. the dealer told me that¿¿s the way the 6 speed automatics worked and i should always come to a complete stop. this past weekend 2-3-13 was the icing on the cake. i took the car down to the shore to have a leisurely weekend b4 surgery. i started the car and the engine light came on. i followed what it said in the manual and the light did not blink 8 times. i performed the mixed city and highway driving followed by 8 hours or being parked, the light came on the next morning the first thing that happened was that the rpms went very high and it lurched into gear. the car stalled twice while i was doing about 35 mph. i threw it in neutral and it started right up. driving home , the engine light was not on but no dash lights, radio etc after about 5 minutes and noticed they came on. this happened twice. i had the heat on floor and front vents at 74 & at 1 point it felt like a/c was on. i filed complaints with (nhtsa) with no response. i see many of the same complaints i have on nhtsa that are unresolved. i have stage 3 cancer i have been battling for 9 yrs this situation is making me feel like the car is more dangerous than the cancer i am fighting. i'm putting myself at risk by driving it.
Reported in: BOUND BROOK NJ || Crash: N || VIN #: 4M2CU97G59K
POWER TRAIN
as my daughter was driving on the freeway, the engine suddenly lost power and she had to work her way to the side across 3 lanes of heavy traffic with no power. our mechanic replaced the throttle body at our expense. the news today indicated that you were investigating the circuit board which controls the throttle and we wanted you to know that this problem was a threat to her safety and appears to be occurring to many people. this was the fourth time the vehicle has stopped while driving.
Reported in: LAKEWOOD WA || Crash: N || VIN #: 4M2CU91GX9K
FUEL/PROPULSION SYSTEM
as my daughter was driving on the freeway, the engine suddenly lost power and she had to work her way to the side across 3 lanes of heavy traffic with no power. our mechanic replaced the throttle body at our expense. the news today indicated that you were investigating the circuit board which controls the throttle and we wanted you to know that this problem was a threat to her safety and appears to be occurring to many people. this was the fourth time the vehicle has stopped while driving.
Reported in: LAKEWOOD WA || Crash: N || VIN #: 4M2CU91GX9K
FUEL/PROPULSION SYSTEM
i was driving through a town and the car cut out and lost all power. i steered it off the road safety. it restarted just fine and i took off again going four blocks were it died instantly in the middle of the road. it is now in the shop to figure out what caused stalling in the car, and then allowing it to restart and continue down the road. very unsafe with traffic behind me and oncoming to be stalled on a curve on the road.
Reported in: PLAINVILLE IL || Crash: N || VIN #:
POWER TRAIN
i was driving through a town and the car cut out and lost all power. i steered it off the road safety. it restarted just fine and i took off again going four blocks were it died instantly in the middle of the road. it is now in the shop to figure out what caused stalling in the car, and then allowing it to restart and continue down the road. very unsafe with traffic behind me and oncoming to be stalled on a curve on the road.
Reported in: PLAINVILLE IL || Crash: N || VIN #:
STEERING
while traveling at 55 mph, power steering stopped working making vehicle very hard to steer. by turning key off and restarting, while tugging on steering wheel, power steering will start working and may last 30 minutes or 3 minutes. while working, steering wheel shakes and makes noise. vehicle pulls to the left. ford denies having had this problem before and wants to replace steering column for $1,396.57. complaints on the internet about this problem are numerous. i do not want to buy another defective steering column and don't understand that power steering problem would be solved.
Reported in: HURLEY NM || Crash: N || VIN #: 4M2CU81749K
UNKNOWN OR OTHER
while traveling at 55 mph, power steering stopped working making vehicle very hard to steer. by turning key off and restarting, while tugging on steering wheel, power steering will start working and may last 30 minutes or 3 minutes. while working, steering wheel shakes and makes noise. vehicle pulls to the left. ford denies having had this problem before and wants to replace steering column for $1,396.57. complaints on the internet about this problem are numerous. i do not want to buy another defective steering column and don't understand that power steering problem would be solved.
Reported in: HURLEY NM || Crash: N || VIN #: 4M2CU81749K
ELECTRICAL SYSTEM
after going through a car wash, i received a warning on the dash that there was a problem and that i should find a safe place to stop. when i returned home and stopped the car it would not restart. the same thing happened on february 16,2013, again after going through a car wash. the local dealer was able to get the vehicle running, but would not say that it was repaired.
Reported in: BIG SPRING TX || Crash: N || VIN #: 4M2CU29309K
ENGINE
while entering interstate highway, engine balked like bad gas. after two or three tankfuls and the vehicle dying in traffic, i left it with my dealer to find the problem. after a week, the vehicle had not died for them so i brought it home, only to continue with the same dying and hesitating when accelerated. a month or so later the dealer kept it again for about 5 days and it still did okay for them. they have no idea what the "problem" is. we have parked the car in our garage because several times we have narrowly escaped being rear-ended, when turning corners, crossing railroad tracks, etc. i contacted ford motor co. in michigan and they do not "have this problem with other vehicles" and don't seem to know what i'm talking about. mechanics in two other garages have driven the vehicle and have not located the problem. help!!
Reported in: BEDFORD IN || Crash: N || VIN #: 4M2CU87G09K
FUEL/PROPULSION SYSTEM
while entering interstate highway, engine balked like bad gas. after two or three tankfuls and the vehicle dying in traffic, i left it with my dealer to find the problem. after a week, the vehicle had not died for them so i brought it home, only to continue with the same dying and hesitating when accelerated. a month or so later the dealer kept it again for about 5 days and it still did okay for them. they have no idea what the "problem" is. we have parked the car in our garage because several times we have narrowly escaped being rear-ended, when turning corners, crossing railroad tracks, etc. i contacted ford motor co. in michigan and they do not "have this problem with other vehicles" and don't seem to know what i'm talking about. mechanics in two other garages have driven the vehicle and have not located the problem. help!!
Reported in: BEDFORD IN || Crash: N || VIN #: 4M2CU87G09K
POWER TRAIN
while entering interstate highway, engine balked like bad gas. after two or three tankfuls and the vehicle dying in traffic, i left it with my dealer to find the problem. after a week, the vehicle had not died for them so i brought it home, only to continue with the same dying and hesitating when accelerated. a month or so later the dealer kept it again for about 5 days and it still did okay for them. they have no idea what the "problem" is. we have parked the car in our garage because several times we have narrowly escaped being rear-ended, when turning corners, crossing railroad tracks, etc. i contacted ford motor co. in michigan and they do not "have this problem with other vehicles" and don't seem to know what i'm talking about. mechanics in two other garages have driven the vehicle and have not located the problem. help!!
Reported in: BEDFORD IN || Crash: N || VIN #: 4M2CU87G09K
POWER TRAIN
update to 01/30/13 complaint. i purchased car on 10/22/12 with 58,398 miles from a dealer. i started having issues late december 2012. i was having problem with car jerking into gear or being sluggish when accelerating. i took car to dealer on 01/29/13. researched carfax information and found out that on 01/05/10 - transmission flushed and stated as replaced. 18,588 miles. 08/09/10 - transmission was removed to replace cooler. 28,372 miles. on 01/29/13 mechanic advised that transmission was leaking badly and that "press regulator valve sticking". 01/30/13 - transmission valve body replaced. 63,356 miles. 6 weeks after valve body replaced car started jerking again. took car to dealer on 03/18/13...dealer suggested replacement of transmission, but extended warranty company said no...would only pay for transmission rebuild. 65,951 miles. this entailed day and half of dealer/warranty company haggling over repairs. mechanic began work on 03/21/13 and found lots of melted plastic that he had to remove. transmission work completed on 03/23/13 but repair revealed starter problem. dealer currently waiting on approval from warranty company to repair starter. mechanic advised if starter not repaired will cause fly wheel problem. mechanic is annoyed that transmission is having problems so soon after 2010 "repairs" and that warranty company refused to replace transmission.
Reported in: ARLINGTON TX || Crash: N || VIN #: 4M2CU87G79K
ENGINE
update to 01/30/13 complaint. i purchased car on 10/22/12 with 58,398 miles from a dealer. i started having issues late december 2012. i was having problem with car jerking into gear or being sluggish when accelerating. i took car to dealer on 01/29/13. researched carfax information and found out that on 01/05/10 - transmission flushed and stated as replaced. 18,588 miles. 08/09/10 - transmission was removed to replace cooler. 28,372 miles. on 01/29/13 mechanic advised that transmission was leaking badly and that "press regulator valve sticking". 01/30/13 - transmission valve body replaced. 63,356 miles. 6 weeks after valve body replaced car started jerking again. took car to dealer on 03/18/13...dealer suggested replacement of transmission, but extended warranty company said no...would only pay for transmission rebuild. 65,951 miles. this entailed day and half of dealer/warranty company haggling over repairs. mechanic began work on 03/21/13 and found lots of melted plastic that he had to remove. transmission work completed on 03/23/13 but repair revealed starter problem. dealer currently waiting on approval from warranty company to repair starter. mechanic advised if starter not repaired will cause fly wheel problem. mechanic is annoyed that transmission is having problems so soon after 2010 "repairs" and that warranty company refused to replace transmission.
Reported in: ARLINGTON TX || Crash: N || VIN #: 4M2CU87G79K
VEHICLE SPEED CONTROL
tl* the contact owns a 2009 mercury mariner. the contact stated that while driving approximately 50 mph, the vehicle abnormally accelerated. the contact applied the brakes and was able to stop the independent acceleration. the failure recurred three times. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 65,000.
Reported in: MT PLEASANT MI || Crash: N || VIN #: 4M2CU91G19K
VEHICLE SPEED CONTROL
while driving my car suddenly began decreasing in speed, it appeared my gas pedal had been disconnected. the car was still on so i turned it off and back on and it worked fine. for a month before hand my car would make a loud bang and jolt when ever i switched between drive, reverse, park etc. when presenting the problem to ford they were very rude but explained i had heard about this issue online. they finally looked at the car for me and were given an error code (of p101 i believe).
Reported in: STRATFORD NJ || Crash: N || VIN #: 4M2CU87789K
ENGINE
this is the fourth time since purchasing the car at carmax in october 2012 that the car has "shut off" without warning at low speed when close to parking or driving slow--without rhyme nor reason--i had it diagnosed at carmax to no avail, then cherokee ford to no avail (where i purchased a new battery), then at christian brothers auto where they replaced the spark plugs and coil.( i have an extended warranty so my cost was 200dollars) the problem continues. i have done research and see the throttle body is most likely the culprit and a safety alert is on the web from consumer report and ford forum and north carolina safety board---i am having the trottle body replaced at my expense--my daughter drives this vehicle and i want it safe! apparently this involves this model 2009-2012.
Reported in: JOHNS CREEK GA || Crash: N || VIN #: 4M2CU87G99K
VEHICLE SPEED CONTROL
this is the fourth time since purchasing the car at carmax in october 2012 that the car has "shut off" without warning at low speed when close to parking or driving slow--without rhyme nor reason--i had it diagnosed at carmax to no avail, then cherokee ford to no avail (where i purchased a new battery), then at christian brothers auto where they replaced the spark plugs and coil.( i have an extended warranty so my cost was 200dollars) the problem continues. i have done research and see the throttle body is most likely the culprit and a safety alert is on the web from consumer report and ford forum and north carolina safety board---i am having the trottle body replaced at my expense--my daughter drives this vehicle and i want it safe! apparently this involves this model 2009-2012.
Reported in: JOHNS CREEK GA || Crash: N || VIN #: 4M2CU87G99K
ELECTRICAL SYSTEM
this is the fourth time since purchasing the car at carmax in october 2012 that the car has "shut off" without warning at low speed when close to parking or driving slow--without rhyme nor reason--i had it diagnosed at carmax to no avail, then cherokee ford to no avail (where i purchased a new battery), then at christian brothers auto where they replaced the spark plugs and coil.( i have an extended warranty so my cost was 200dollars) the problem continues. i have done research and see the throttle body is most likely the culprit and a safety alert is on the web from consumer report and ford forum and north carolina safety board---i am having the trottle body replaced at my expense--my daughter drives this vehicle and i want it safe! apparently this involves this model 2009-2012.
Reported in: JOHNS CREEK GA || Crash: N || VIN #: 4M2CU87G99K
VEHICLE SPEED CONTROL
tl* the contact owns a 2009 mercury mariner. the contact stated that while driving 65 mph, the vehicle lost acceleration power then stalled. the vehicle was moved to the shoulder and restarted then the check engine light illuminated. the contact took the vehicle to a dealer, where they ran a diagnostic test and stated that the accelerator was defective and needed to be replaced. the vehicle was repaired but the failure recurred. the contact took the vehicle back to the dealer but no defect was found. the failure mileage was 87,000. ...updated 07-10-13 *bf
Reported in: GRAIN VALLEY MO || Crash: N || VIN #: 4M2CU81789K
ENGINE
i was leaving work and driving down a road at about 50mph when all of a sudden my car jumped and i then was coming up to a red light so i was braking and behind a car. at the red light i was a few inches from hitting the car because my car kept jumping forward. i then got scared and turned my car off and back on and it was driving fine. then all of a sudden it did the same thing and i couldn't accelerate i would press on the gas and my car was just shaking and losing speed and wouldn't move. thankfully i didn't drive the highway home that day.
Reported in: TAMPA FL || Crash: N || VIN #:
FUEL/PROPULSION SYSTEM
i was leaving work and driving down a road at about 50mph when all of a sudden my car jumped and i then was coming up to a red light so i was braking and behind a car. at the red light i was a few inches from hitting the car because my car kept jumping forward. i then got scared and turned my car off and back on and it was driving fine. then all of a sudden it did the same thing and i couldn't accelerate i would press on the gas and my car was just shaking and losing speed and wouldn't move. thankfully i didn't drive the highway home that day.
Reported in: TAMPA FL || Crash: N || VIN #:
POWER TRAIN
i was leaving work and driving down a road at about 50mph when all of a sudden my car jumped and i then was coming up to a red light so i was braking and behind a car. at the red light i was a few inches from hitting the car because my car kept jumping forward. i then got scared and turned my car off and back on and it was driving fine. then all of a sudden it did the same thing and i couldn't accelerate i would press on the gas and my car was just shaking and losing speed and wouldn't move. thankfully i didn't drive the highway home that day.
Reported in: TAMPA FL || Crash: N || VIN #:
FUEL SYSTEM, GASOLINE
when being aggressive with the accelerator the engine stalls and the accelerator stops working forcing the driver to pull off of the road. when bring the car to a stop it jerks forward until it is put into park, still the accelerator does not work no matter how pushed. after turning it off start up takes longer than usual and either the little wrench or the engine symbol appears. after taking it to a mechanic it is diagnosed that is has a bad electronic throttle and it will have to be replace. prior to this there has not had an accident, instance or work done that would cause this.
Reported in: PONTE VEDRA BEACH FL || Crash: N || VIN #: 4M2CU81G99K
VEHICLE SPEED CONTROL
when being aggressive with the accelerator the engine stalls and the accelerator stops working forcing the driver to pull off of the road. when bring the car to a stop it jerks forward until it is put into park, still the accelerator does not work no matter how pushed. after turning it off start up takes longer than usual and either the little wrench or the engine symbol appears. after taking it to a mechanic it is diagnosed that is has a bad electronic throttle and it will have to be replace. prior to this there has not had an accident, instance or work done that would cause this.
Reported in: PONTE VEDRA BEACH FL || Crash: N || VIN #: 4M2CU81G99K
ENGINE
when being aggressive with the accelerator the engine stalls and the accelerator stops working forcing the driver to pull off of the road. when bring the car to a stop it jerks forward until it is put into park, still the accelerator does not work no matter how pushed. after turning it off start up takes longer than usual and either the little wrench or the engine symbol appears. after taking it to a mechanic it is diagnosed that is has a bad electronic throttle and it will have to be replace. prior to this there has not had an accident, instance or work done that would cause this.
Reported in: PONTE VEDRA BEACH FL || Crash: N || VIN #: 4M2CU81G99K
VEHICLE SPEED CONTROL
while i was driving the car jerked as if i hit my brakes and it wouldn't let me accelerate anymore so i pulled over on the side of the road and the car was vibrating real rough so i turned the car off and sat there for a minute and tried starting it and it took a couple tries and i got down the road and pulled into where i was going and it did it again as i was pulling into a parking spot. i really hope this problem can get resolved soon with no cost iv done everything i can to my car to keep it in good condition as in getting the oil changed in it every three thousand miles and even putting the best gasoline in it at $3.65 cents a gallon so its time for ford/mercury to support there side of the situation.
Reported in: LITTLE ROCK AR || Crash: N || VIN #:
VEHICLE SPEED CONTROL
driving up ramp to get on 95 car started slowing down after i gave it gas to get up ramp. i noticed a wrench light illuminated on dash so i pulled of manual after turning off car to see what it meant (throttle) i sat for 5 fives started the car and it drove fine, but since then it has happen 3 more times.
Reported in: BALTIMORE MD || Crash: N || VIN #: 4M2CU97GX9K
ENGINE
while driving, my suv completely stalled and stopped running. i turned the vehicle off and restarted it and it then it went. this happened continuously. i called the dealer where i purchased the car, benson lincoln mercury, in pittsburgh, and the service advisor told me that he didn't know what it could be making it stop running. my husband works in the automotive industry and it happened when he was driving the car and the "check engine" light came on. he put it on the computer and received the code, p-2111 "throttle actuator system stuck open." it seems that many other people are having this issue too. in april, the dealership put a computer "update" in my car. could this have an impact. i should not have to pay for a part for my car, when this is obviously a defect of which the manufacturer is aware.
Reported in: PITTSBURGH PA || Crash: N || VIN #: 4M2CU817X9K
ENGINE
driving along at 40 mph and the vehicle started slowing down. giving it more gas had no impact. i noticed a wrench light illuminated on dash. after sitting for a few minutes the vehicle was restarted and ran fine . this happened again a few weeks later so we brought it to our repair shop. after some research it appeared that others had the same issue and that replacing the throttle body may be the issue. the part was replaced and we didn't have the issue for months until it happened again. it's been a total of 5 times it has happened. really worried that this will happen on the highway where there is higher risk of an accident. not sure what to do next. sure seems like many others have this issue. does ford have a solution for this?? if they do they should issue a recall before someone is hurt badly.
Reported in: NORTH BROOKFIELD MA || Crash: N || VIN #: 4M2CU91G19K
POWER TRAIN
driving along at 40 mph and the vehicle started slowing down. giving it more gas had no impact. i noticed a wrench light illuminated on dash. after sitting for a few minutes the vehicle was restarted and ran fine . this happened again a few weeks later so we brought it to our repair shop. after some research it appeared that others had the same issue and that replacing the throttle body may be the issue. the part was replaced and we didn't have the issue for months until it happened again. it's been a total of 5 times it has happened. really worried that this will happen on the highway where there is higher risk of an accident. not sure what to do next. sure seems like many others have this issue. does ford have a solution for this?? if they do they should issue a recall before someone is hurt badly.
Reported in: NORTH BROOKFIELD MA || Crash: N || VIN #: 4M2CU91G19K
ENGINE
car stalls continuously.
Reported in: THE WOODLANDS TX || Crash: N || VIN #: 4M2CU87709K
VEHICLE SPEED CONTROL
2009 mercury mariner engine stalls, surges then no acceleration. coast to side of road, while trying to not get rear-ended. engine still runs, is extremely rough. after turning the ignition off, then wait and restart, runs okay. this has happened on many occasions in past month and half. i contacted ford dealer and service guy says it is most likely the throttle body starting @ $500 repair not covered under the warranty. happens at any speed. from start or just while driving. first incident 5-31-2013.
Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 4M2CU87719K
ENGINE
2009 mercury mariner engine stalls, surges then no acceleration. coast to side of road, while trying to not get rear-ended. engine still runs, is extremely rough. after turning the ignition off, then wait and restart, runs okay. this has happened on many occasions in past month and half. i contacted ford dealer and service guy says it is most likely the throttle body starting @ $500 repair not covered under the warranty. happens at any speed. from start or just while driving. first incident 5-31-2013.
Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 4M2CU87719K
FUEL/PROPULSION SYSTEM
2009 mercury mariner engine stalls, surges then no acceleration. coast to side of road, while trying to not get rear-ended. engine still runs, is extremely rough. after turning the ignition off, then wait and restart, runs okay. this has happened on many occasions in past month and half. i contacted ford dealer and service guy says it is most likely the throttle body starting @ $500 repair not covered under the warranty. happens at any speed. from start or just while driving. first incident 5-31-2013.
Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 4M2CU87719K
ENGINE
vehicle will stall when at a red light to long or if you speed up to pass a vehicle then i have to wait 15 minutes or longer to move again then only i few feet at a time and it cuts off again.
Reported in: DETROIT MI || Crash: N || VIN #: 4M2CU87G19K
POWER TRAIN
car suddenly started to loose power and reduce speed to about 20 mph. then idled very, very rough - close to shutting down. sat for a while restarted it up and could not get it past 20 mph. ended up taking it to dealer next day and they looked into it. took apart the throttle actuator and cleaned it. worked fine for about a month, but today experienced the same problem. had to have it towed to repair shop and we are still trying to figure out what to do about it.
Reported in: ELGIN IL || Crash: N || VIN #:
ENGINE
car stalls and/or otherwise looses motive power at all speeds (start-up, low speeds, as well as, mid and high speeds) causing dangerous situations on the highways. the part (electronic throttle body) needed for this repair was originally back-ordered 7-8-2013 with expected delivery date of 8-7-2013. now the expected fulfillment date is 9-23-2013. this is an incredibly longtime to wait to have a car fixed. can anything be done to expedite this unrealistic time line. how many of these failures do they have? is a recall warranted?
Reported in: BLOOMFIELD MI || Crash: N || VIN #: 4M2CU97G49K
VEHICLE SPEED CONTROL
car stalls and/or otherwise looses motive power at all speeds (start-up, low speeds, as well as, mid and high speeds) causing dangerous situations on the highways. the part (electronic throttle body) needed for this repair was originally back-ordered 7-8-2013 with expected delivery date of 8-7-2013. now the expected fulfillment date is 9-23-2013. this is an incredibly longtime to wait to have a car fixed. can anything be done to expedite this unrealistic time line. how many of these failures do they have? is a recall warranted?
Reported in: BLOOMFIELD MI || Crash: N || VIN #: 4M2CU97G49K
POWER TRAIN
on expressway, my vehicle went into lim home mode. it continually did this, so i had my vehicle towed to the auto shop. the mechanic said that this is a common problem with my year vehicle and you folks are looking into this issue. hopefully you will recall it.
Reported in: PORT HURON MI || Crash: N || VIN #:
VEHICLE SPEED CONTROL
driving about 40 mph vehicle lost speed. could not accelerate . came to a stop point had to turn off vehicle. turn back on and was ok. happened twice. went for a diagnostic and was reported a problem with throttle actuator control system -.stuck closed. ???? check with dealer $435.00 . check online and found out that mercury mariner is having this problem but no recall ?
Reported in: CLEARWATER FL || Crash: N || VIN #: 4M2CU87719K
FUEL SYSTEM, GASOLINE
was driving down country road and all of a sudden felt then engine what i thought was kick out of gear. had no acceleration at all. pulled off road and the vehicle was running in a rough idle, but still could not give it gas. once placed in park the idle leveled out and still no acceleration. the wrench symbol was on. i stopped the engine and waited 10 minutes then restarted engine and everything was ok. for about 3 months. i took into the ford dealer only to be told there was no code and they could do nothing without it. problem has gotten steadily worst. and now it is at point where wife can not drive her car! i am driving it and finally yesterday the engine light came on. i ran it to autozone where they confirmed the dreaded p2112 code. i took it to the ford dealer today figuring alright less than 5 years old and 42,000 miles i would finally get it fixed. no go! although for $106 they did confirm what autozone already told me that the throttle-body was shot and would cost another $430 to fix.i promptly called ford customer care line and was told that they would contact the service manager at my ford dealership to work out a payment plan for me to get it fixed still at my cost. this is crazy that i payed over 26,000 for a vehicle that i still owe 11,000 on and under 5 years old with 42,000 miles and this is my 3rd major problem with it.. have already had the engine pulled apart once to be fixed and one of the drive shafts had to be fully replaced. this is unfortunate but will be the last ford i ever own!!!
Reported in: ELGIN SC || Crash: N || VIN #: 4M2CU81G69K
ENGINE
was driving down country road and all of a sudden felt then engine what i thought was kick out of gear. had no acceleration at all. pulled off road and the vehicle was running in a rough idle, but still could not give it gas. once placed in park the idle leveled out and still no acceleration. the wrench symbol was on. i stopped the engine and waited 10 minutes then restarted engine and everything was ok. for about 3 months. i took into the ford dealer only to be told there was no code and they could do nothing without it. problem has gotten steadily worst. and now it is at point where wife can not drive her car! i am driving it and finally yesterday the engine light came on. i ran it to autozone where they confirmed the dreaded p2112 code. i took it to the ford dealer today figuring alright less than 5 years old and 42,000 miles i would finally get it fixed. no go! although for $106 they did confirm what autozone already told me that the throttle-body was shot and would cost another $430 to fix.i promptly called ford customer care line and was told that they would contact the service manager at my ford dealership to work out a payment plan for me to get it fixed still at my cost. this is crazy that i payed over 26,000 for a vehicle that i still owe 11,000 on and under 5 years old with 42,000 miles and this is my 3rd major problem with it.. have already had the engine pulled apart once to be fixed and one of the drive shafts had to be fully replaced. this is unfortunate but will be the last ford i ever own!!!
Reported in: ELGIN SC || Crash: N || VIN #: 4M2CU81G69K
VEHICLE SPEED CONTROL
was driving down country road and all of a sudden felt then engine what i thought was kick out of gear. had no acceleration at all. pulled off road and the vehicle was running in a rough idle, but still could not give it gas. once placed in park the idle leveled out and still no acceleration. the wrench symbol was on. i stopped the engine and waited 10 minutes then restarted engine and everything was ok. for about 3 months. i took into the ford dealer only to be told there was no code and they could do nothing without it. problem has gotten steadily worst. and now it is at point where wife can not drive her car! i am driving it and finally yesterday the engine light came on. i ran it to autozone where they confirmed the dreaded p2112 code. i took it to the ford dealer today figuring alright less than 5 years old and 42,000 miles i would finally get it fixed. no go! although for $106 they did confirm what autozone already told me that the throttle-body was shot and would cost another $430 to fix.i promptly called ford customer care line and was told that they would contact the service manager at my ford dealership to work out a payment plan for me to get it fixed still at my cost. this is crazy that i payed over 26,000 for a vehicle that i still owe 11,000 on and under 5 years old with 42,000 miles and this is my 3rd major problem with it.. have already had the engine pulled apart once to be fixed and one of the drive shafts had to be fully replaced. this is unfortunate but will be the last ford i ever own!!!
Reported in: ELGIN SC || Crash: N || VIN #: 4M2CU81G69K
FUEL SYSTEM, GASOLINE
on june 11th, 2013, i was turning a corner and my vehicle was not allow me to accelerate. i was able to pull over to the side of the road and turn the vehicle off. i sat with the vehicle off for about five minutes and was able to start it back up. i then drove a few feet, and it stalled again. i then turned it back off and let it sit for a few more minutes, in which i was able to restart it and drive home. he same problem has occurred at least 5-10 more times since then. since then i have had the throttle body cleaned, put the issue still exist. the most recent occurrence was this morning at 10: 30 am. i contacted after-market auto part stores and they do not carry a throttle position sensor. i contacted the local ford dealership and they told me that the part was on back order and it would take some time to get the part in.
Reported in: KENT OH || Crash: N || VIN #: 4M2CU91G99K
VEHICLE SPEED CONTROL
about four weeks ago i had noticed that the gas pedal of my car was acting strangely; occasionally, as i was trying to accelerate from a stopped position it wouldn't work, or "catch," right away, and i would have to push down increasingly hard until it moved. i had an appointment at my local dealership when i was driving home one friday, stopped at a stop light to turn left, and it stalled. i brought it in the following monday morning and after a couple hours the service advisor and technician told me i needed a new throttle body. they tested it and said they could see it "sticking." however, and this is where my complaint comes in, they told me a new part wouldn't come in right away as it was on backorder and there were 48,000 orders besides mine! it has since been 3 weeks since that visit with no new part and no expected date, and the service advisor told me today when i called that there were close to 750,000 orders for this throttle body because it's the same part used in many different vehicle make and models. regardless, my car is progressively getting worse. when i push the gas pedal i more frequently get no action and at times it now also accelerates unnaturally fast, almost jumps, then quickly returns to normal. yesterday the pedal required so much force before the car moved that i thought it had stalled on me again, only this time while i was driving it. the dealership has told me that they have no idea when the part could come in and cannot give me a loaner car for an unlimited amount of time, so until then i am driving around in unreliable vehicle, never quite sure how it's going to act. it infuriates me that there are so many of these parts on back order, and yet a recall was never issued. had there been a recall when the other thousands of people had issues i would not have to sit around waiting, while feeling like i'm putting my own life in danger.
Reported in: PRATTVILLE AL || Crash: N || VIN #: 4M2CU97G39K
ENGINE
about four weeks ago i had noticed that the gas pedal of my car was acting strangely; occasionally, as i was trying to accelerate from a stopped position it wouldn't work, or "catch," right away, and i would have to push down increasingly hard until it moved. i had an appointment at my local dealership when i was driving home one friday, stopped at a stop light to turn left, and it stalled. i brought it in the following monday morning and after a couple hours the service advisor and technician told me i needed a new throttle body. they tested it and said they could see it "sticking." however, and this is where my complaint comes in, they told me a new part wouldn't come in right away as it was on backorder and there were 48,000 orders besides mine! it has since been 3 weeks since that visit with no new part and no expected date, and the service advisor told me today when i called that there were close to 750,000 orders for this throttle body because it's the same part used in many different vehicle make and models. regardless, my car is progressively getting worse. when i push the gas pedal i more frequently get no action and at times it now also accelerates unnaturally fast, almost jumps, then quickly returns to normal. yesterday the pedal required so much force before the car moved that i thought it had stalled on me again, only this time while i was driving it. the dealership has told me that they have no idea when the part could come in and cannot give me a loaner car for an unlimited amount of time, so until then i am driving around in unreliable vehicle, never quite sure how it's going to act. it infuriates me that there are so many of these parts on back order, and yet a recall was never issued. had there been a recall when the other thousands of people had issues i would not have to sit around waiting, while feeling like i'm putting my own life in danger.
Reported in: PRATTVILLE AL || Crash: N || VIN #: 4M2CU97G39K
FUEL SYSTEM, GASOLINE
driving at highway speeds when the vehicle lost all power. was able to the vehicles momentum to pull to the side of the highway. after turning the car off, waiting, restarting the vehicle, i was able to restore power to the engine to return home. turning left through cross traffic, the vehicle lost power again. was able to quickly turn the vehicle off then on again to restore power and move out of the way of oncoming traffic. the dealer diagnosed and replaced the throttle body for being defective. the vehicle is no longer under warranty and i was required to pay. this is the second time this problem has happened. 1.5 years ago the same problem happened and the throttle body was replaced under warranty.
Reported in: AUSTIN TX || Crash: N || VIN #: 4M2CU87G89K
VEHICLE SPEED CONTROL
driving at highway speeds when the vehicle lost all power. was able to the vehicles momentum to pull to the side of the highway. after turning the car off, waiting, restarting the vehicle, i was able to restore power to the engine to return home. turning left through cross traffic, the vehicle lost power again. was able to quickly turn the vehicle off then on again to restore power and move out of the way of oncoming traffic. the dealer diagnosed and replaced the throttle body for being defective. the vehicle is no longer under warranty and i was required to pay. this is the second time this problem has happened. 1.5 years ago the same problem happened and the throttle body was replaced under warranty.
Reported in: AUSTIN TX || Crash: N || VIN #: 4M2CU87G89K
ENGINE
tl* the contact owns a 2009 mercury mariner. the contact stated that while driving various speeds, the vehicle stalled on several occasions with the illumination of the check engine light. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 75,000.
Reported in: THOMPSON OH || Crash: N || VIN #: 4M2CU87789K
FUEL SYSTEM, GASOLINE
driving along and unexpectedly engine goes in limp mode with no warning and no acceleration- extremely dangerous as was driving on expressway when this occurred.
Reported in: PHILADELPHIA PA || Crash: N || VIN #: 4M2CU81G39K
POWER TRAIN
driving along and unexpectedly engine goes in limp mode with no warning and no acceleration- extremely dangerous as was driving on expressway when this occurred.
Reported in: PHILADELPHIA PA || Crash: N || VIN #: 4M2CU81G39K
VEHICLE SPEED CONTROL
driving along and unexpectedly engine goes in limp mode with no warning and no acceleration- extremely dangerous as was driving on expressway when this occurred.
Reported in: PHILADELPHIA PA || Crash: N || VIN #: 4M2CU81G39K
FUEL SYSTEM, GASOLINE
recently purchased 2009 mercury mariner (ford escape) has three times simply quit while driving at low speed and the throttle is gently pressed. latest incident was while traveling uphill with two grandchildren and a 18 wheel truck on the back bumper. luckily my wife had the presence of mind to shift to neutral, re-start the engine, and accelerate away from the truck. no error codes have been set during these three events.
Reported in: LA CONNER WA || Crash: N || VIN #: 4M2CU91G29K
VEHICLE SPEED CONTROL
recently purchased 2009 mercury mariner (ford escape) has three times simply quit while driving at low speed and the throttle is gently pressed. latest incident was while traveling uphill with two grandchildren and a 18 wheel truck on the back bumper. luckily my wife had the presence of mind to shift to neutral, re-start the engine, and accelerate away from the truck. no error codes have been set during these three events.
Reported in: LA CONNER WA || Crash: N || VIN #: 4M2CU91G29K
ENGINE
i was on a high traffic freeway coming home from a maternity appointment (i was 7months pregnant and it was hot) and going 70mph middle lane. when my car just cut off. i was still moving but my dash was off check engine light came on and i pulled to the side. i could get it started back up but it went off again. i finally got off on a ramp. i had to have my car towed and rent a car. between the tow rental and work on my car the total was (est 1400). then a year later it began every now and then stalling or surging while i was driving. it has progressively worsen. now it has been when i stop or let off the gas it goes dead. recently went to an auto shop and they hooked it to the computer. it said it was my throttle body. it was cleaned and all was fine for a week. and now it is doing it again. i finally did google throttle body and mercury mariner.i found other complaints.
Reported in: POPE MS || Crash: N || VIN #: 4M2CU87749K
VEHICLE SPEED CONTROL
i was on a high traffic freeway coming home from a maternity appointment (i was 7months pregnant and it was hot) and going 70mph middle lane. when my car just cut off. i was still moving but my dash was off check engine light came on and i pulled to the side. i could get it started back up but it went off again. i finally got off on a ramp. i had to have my car towed and rent a car. between the tow rental and work on my car the total was (est 1400). then a year later it began every now and then stalling or surging while i was driving. it has progressively worsen. now it has been when i stop or let off the gas it goes dead. recently went to an auto shop and they hooked it to the computer. it said it was my throttle body. it was cleaned and all was fine for a week. and now it is doing it again. i finally did google throttle body and mercury mariner.i found other complaints.
Reported in: POPE MS || Crash: N || VIN #: 4M2CU87749K
FUEL SYSTEM, GASOLINE
2009 mercury mariner with about 90,000 miles. was on the freeway driving about 65-70 mph when suddenly the power to car cut off - was not able to accelerate vehicle; drove to right side of the road. car was still on, but gas pedal would not work, wrench light was on, car idling very roughly. turned car off. turned car back on, wrench light was off, drove another 30 minutes to destination without incident. in the two hour drive home, the car cut off five more times. i heard a bell alert audio sound a few times, but the only light that came on was the wrench just as the power cut off. the very last time it happened, the engine light came on, and stayed on even after restarting the car. i feel very thankful to have got home alive and without getting into an accident. dealer recommends a 90m service package ($547), a diagnostic test ($104), and possibly a throttle body and/or sensor ($300-ish).
Reported in: CHARLOTTE NC || Crash: N || VIN #: 4M2CU91G59K
ENGINE
2009 mercury mariner with about 90,000 miles. was on the freeway driving about 65-70 mph when suddenly the power to car cut off - was not able to accelerate vehicle; drove to right side of the road. car was still on, but gas pedal would not work, wrench light was on, car idling very roughly. turned car off. turned car back on, wrench light was off, drove another 30 minutes to destination without incident. in the two hour drive home, the car cut off five more times. i heard a bell alert audio sound a few times, but the only light that came on was the wrench just as the power cut off. the very last time it happened, the engine light came on, and stayed on even after restarting the car. i feel very thankful to have got home alive and without getting into an accident. dealer recommends a 90m service package ($547), a diagnostic test ($104), and possibly a throttle body and/or sensor ($300-ish).
Reported in: CHARLOTTE NC || Crash: N || VIN #: 4M2CU91G59K
POWER TRAIN
2009 mercury mariner with about 90,000 miles. was on the freeway driving about 65-70 mph when suddenly the power to car cut off - was not able to accelerate vehicle; drove to right side of the road. car was still on, but gas pedal would not work, wrench light was on, car idling very roughly. turned car off. turned car back on, wrench light was off, drove another 30 minutes to destination without incident. in the two hour drive home, the car cut off five more times. i heard a bell alert audio sound a few times, but the only light that came on was the wrench just as the power cut off. the very last time it happened, the engine light came on, and stayed on even after restarting the car. i feel very thankful to have got home alive and without getting into an accident. dealer recommends a 90m service package ($547), a diagnostic test ($104), and possibly a throttle body and/or sensor ($300-ish).
Reported in: CHARLOTTE NC || Crash: N || VIN #: 4M2CU91G59K
ENGINE
the first sign of a problem with my 2009 mercury mariner (39,000 miles) was three days ago when it stalled at a stop light. today was a bit more dramatic. at 70 mph in heavy traffic the vehicle rpm suddenly dropped down to 900 and the accelerator was none responsive. fortunately, i was able to coast across several lanes onto the shoulder of the road. as i slowed to a stop the vehicle began surging and bucking. i noticed the wrench light was on. then i turned off the vehicle. it restarted fine a few minutes later and ran normally (no warning lights) over to the ford dealership. after listening to my story, the ford service man told me that he was nearly certain the throttle body needed replacement. he went on to say that he was quite familiar with the issue since for years he's been dealing with - on average - three of these cases per week. that's one service man at one dealership. do the math! i asked if there was a recall or if ford would give me a break on the repair. he said "no", but agreed that the throttle body should not fail after only 39,000 miles. he also said it would be a waste of time filing a complaint to ford customer service. so, i took the vehicle to my local mechanic to have it checked out. they found no error codes registered and for their test drive it ran fine. i don't know what to do next. by the way, there was an earlier recall for our vehicle. in september 2010, they reprogrammed the powertrain control module and replaced the plm, whatever that means.
Reported in: SUGAR LAND TX || Crash: N || VIN #: 4M2CU87G19K
POWER TRAIN
the first sign of a problem with my 2009 mercury mariner (39,000 miles) was three days ago when it stalled at a stop light. today was a bit more dramatic. at 70 mph in heavy traffic the vehicle rpm suddenly dropped down to 900 and the accelerator was none responsive. fortunately, i was able to coast across several lanes onto the shoulder of the road. as i slowed to a stop the vehicle began surging and bucking. i noticed the wrench light was on. then i turned off the vehicle. it restarted fine a few minutes later and ran normally (no warning lights) over to the ford dealership. after listening to my story, the ford service man told me that he was nearly certain the throttle body needed replacement. he went on to say that he was quite familiar with the issue since for years he's been dealing with - on average - three of these cases per week. that's one service man at one dealership. do the math! i asked if there was a recall or if ford would give me a break on the repair. he said "no", but agreed that the throttle body should not fail after only 39,000 miles. he also said it would be a waste of time filing a complaint to ford customer service. so, i took the vehicle to my local mechanic to have it checked out. they found no error codes registered and for their test drive it ran fine. i don't know what to do next. by the way, there was an earlier recall for our vehicle. in september 2010, they reprogrammed the powertrain control module and replaced the plm, whatever that means.
Reported in: SUGAR LAND TX || Crash: N || VIN #: 4M2CU87G19K
FUEL/PROPULSION SYSTEM
this actually first occurred on friday. i was traveling on the thruway at about 65mph when the car felt almost like it downshifted and then i totally lost acceleration and the wrench light appeared on the dash. i limped to the side of the road and the car jerked and sputtered before i shut it off. after a few minutes i restarted the vehicle and it sounded like it was flooded at first then it turned over normally. i was an hour from home and made it back without further incident. i took it to the dealer the next morning and it did not show any codes. they suggested i replace the purge valve, and as i had a busy week of work related travel scheduled i went ahead and had them do it for $120. better safe than sorry. right? today i get an hour from home and it happens again. i call my dealer and they suggest i find the closest ford dealer and take it there immediately. closest ford dealer couldn't take me for 2 weeks!! i was an hour from my destination, so i decided to chance it. i drove about 20 minutes and it happened again. same exact scenario. i started it again, got back on the road and drove 10 minutes and again, except this time the engine light also came on. i called roadside assistance and was towed to a garage. i am 2 1/2 hours from home and driving a rental. garage will diagnose and hopefully fix tomorrow. service tech said if he had to diagnose without a code he would say throttle body! it also sounds like this is not covered by my 5 year/60k warranty either. with all of the similar stories i have read online ford needs to be forced to do a recall and reimburse us all for our expenses.
Reported in: EQUINUNK PA || Crash: N || VIN #: 4M2CN9BG7AK
POWER TRAIN
this actually first occurred on friday. i was traveling on the thruway at about 65mph when the car felt almost like it downshifted and then i totally lost acceleration and the wrench light appeared on the dash. i limped to the side of the road and the car jerked and sputtered before i shut it off. after a few minutes i restarted the vehicle and it sounded like it was flooded at first then it turned over normally. i was an hour from home and made it back without further incident. i took it to the dealer the next morning and it did not show any codes. they suggested i replace the purge valve, and as i had a busy week of work related travel scheduled i went ahead and had them do it for $120. better safe than sorry. right? today i get an hour from home and it happens again. i call my dealer and they suggest i find the closest ford dealer and take it there immediately. closest ford dealer couldn't take me for 2 weeks!! i was an hour from my destination, so i decided to chance it. i drove about 20 minutes and it happened again. same exact scenario. i started it again, got back on the road and drove 10 minutes and again, except this time the engine light also came on. i called roadside assistance and was towed to a garage. i am 2 1/2 hours from home and driving a rental. garage will diagnose and hopefully fix tomorrow. service tech said if he had to diagnose without a code he would say throttle body! it also sounds like this is not covered by my 5 year/60k warranty either. with all of the similar stories i have read online ford needs to be forced to do a recall and reimburse us all for our expenses.
Reported in: EQUINUNK PA || Crash: N || VIN #: 4M2CN9BG7AK
ENGINE
this actually first occurred on friday. i was traveling on the thruway at about 65mph when the car felt almost like it downshifted and then i totally lost acceleration and the wrench light appeared on the dash. i limped to the side of the road and the car jerked and sputtered before i shut it off. after a few minutes i restarted the vehicle and it sounded like it was flooded at first then it turned over normally. i was an hour from home and made it back without further incident. i took it to the dealer the next morning and it did not show any codes. they suggested i replace the purge valve, and as i had a busy week of work related travel scheduled i went ahead and had them do it for $120. better safe than sorry. right? today i get an hour from home and it happens again. i call my dealer and they suggest i find the closest ford dealer and take it there immediately. closest ford dealer couldn't take me for 2 weeks!! i was an hour from my destination, so i decided to chance it. i drove about 20 minutes and it happened again. same exact scenario. i started it again, got back on the road and drove 10 minutes and again, except this time the engine light also came on. i called roadside assistance and was towed to a garage. i am 2 1/2 hours from home and driving a rental. garage will diagnose and hopefully fix tomorrow. service tech said if he had to diagnose without a code he would say throttle body! it also sounds like this is not covered by my 5 year/60k warranty either. with all of the similar stories i have read online ford needs to be forced to do a recall and reimburse us all for our expenses.
Reported in: EQUINUNK PA || Crash: N || VIN #: 4M2CN9BG7AK
UNKNOWN OR OTHER
while driving the car will it suddenly stop receiving any fuel, car does not necessarily stall, it is very dangerous, because i will have to pull over shut the car off and it will restart, the wrench icon will come on, sometimes the engine icon, this at first was random, no pattern, once on the tobin bridge in boston, with very heavy traffic, thankfully was able to pull over out of the way, it would happen randomly for a few months and now it happens so often i am afraid to drive it, i have no money to bring this to a garage as i fear it will cost me way too much to fix, very disappointed with the vehicle, along with this issue the heater,ac fan only works on high, being a widow with very a low paying job i bought this and am still paying over 300 a month i am at a loss, there must be some way i can get this fixed at no cost to me, this vehicle was the first one i have ever financed and it turns out to be a lemon. *tt
Reported in: STOW ME || Crash: N || VIN #: 4M2CU91G89K
FUEL SYSTEM, GASOLINE
while driving approximately 35 mph, the vehicle lost all throttle. the engine continued to run. pulled over and placed the vehicle in park. pressed on accelerator but nothing happened. it would not rev the engine. restarted the vehicle and the throttle worked properly. this happened twice today. *jb
Reported in: CROWN POINT IN || Crash: N || VIN #:
VEHICLE SPEED CONTROL
while driving approximately 35 mph, the vehicle lost all throttle. the engine continued to run. pulled over and placed the vehicle in park. pressed on accelerator but nothing happened. it would not rev the engine. restarted the vehicle and the throttle worked properly. this happened twice today. *jb
Reported in: CROWN POINT IN || Crash: N || VIN #:
VEHICLE SPEED CONTROL
upon accelerating, vehicle stalled. occurred on aug 29 and again on sept 4. had to glide to a stop on highway shoulder, put car in park, turn off, and restart. i've had intermittent issues for a while where car doesn't accelerate when pushing on the accelerator, then it lurches forward. ford dealership said it was throttle body and repaired it. upon looking online, this seems to be an ongoing issue with certain escapes and mariners. *jb
Reported in: ALPHARETTA GA || Crash: N || VIN #: 4M2CU87G79K
ENGINE
while driving 65 mph in metro dc rush hour traffic, the vehicle suddenly lost power (engine still running but no acceleration). i had to cross over 4 lanes of traffic to reach the shoulder (very dangerous). i turned the vehicle off and restarted (sounded like it was "flooded"). i took the vehicle to the dealer for evaluation today, but came across many common complaints online regarding this exact issue and also learned that nhtsa was conducting an investigation. i just wanted to add my case to this issue. this could be a very serious and dangerous problem as it happens at high speeds and the vehicle slows rapidly.
Reported in: ALEXANDRIA VA || Crash: N || VIN #: 4M2CU87G29K
VEHICLE SPEED CONTROL
engine died while driving with engine and wrench light coming on. took to dealer and found dtc code p2111 when troubleshooting. dealer found internal fault with throttle body. replaced throttle body and have not had problem since.
Reported in: PENSACOLA FL || Crash: N || VIN #: 4M2CU81G99K
ENGINE
engine died while driving with engine and wrench light coming on. took to dealer and found dtc code p2111 when troubleshooting. dealer found internal fault with throttle body. replaced throttle body and have not had problem since.
Reported in: PENSACOLA FL || Crash: N || VIN #: 4M2CU81G99K
ENGINE
2009 mercury mariner. i had just pulled into the store parking lot the car was in park but running. when all of a sudden it cut off lights on dash board came on...i was able to restart the car on the way home every stop light i stopped at the car would cut off...took to auto repair shop they diagnosed it but nothing came up on machine. car ran fine for the rest of the day. on the way to work that monday the car stop in the middle of the road i was able to coast over the wrench icon lite came on. cut the car off started it back up and drove to work....now the car is doing it every 5-10 miles stopping wont let me accelerate and the wrench icon is coming on....this is very dangerous......this needs to be recalled. if everyone is having the same problem......
Reported in: PORTSMOUTH VA || Crash: N || VIN #:
POWER TRAIN
2009 mercury mariner. i had just pulled into the store parking lot the car was in park but running. when all of a sudden it cut off lights on dash board came on...i was able to restart the car on the way home every stop light i stopped at the car would cut off...took to auto repair shop they diagnosed it but nothing came up on machine. car ran fine for the rest of the day. on the way to work that monday the car stop in the middle of the road i was able to coast over the wrench icon lite came on. cut the car off started it back up and drove to work....now the car is doing it every 5-10 miles stopping wont let me accelerate and the wrench icon is coming on....this is very dangerous......this needs to be recalled. if everyone is having the same problem......
Reported in: PORTSMOUTH VA || Crash: N || VIN #:
ENGINE
the vehicle has stalled while in motion 6 times now, while stopped 3 times. stalled once while driving upwards of 40 mph. i had to stop in the middle of the street, put emergency blinkers on, and restart the car. vehicle seems to spontaneously falter in acceleration and loses power. turning off ignition and restarting engine fixes the problem but it will then reoccur at an unknown time. some incidences have been in the same day, others have been up to a week apart. *jb
Reported in: LONG BEACH CA || Crash: N || VIN #: 4M2CU97G69K
POWER TRAIN
the vehicle has stalled while in motion 6 times now, while stopped 3 times. stalled once while driving upwards of 40 mph. i had to stop in the middle of the street, put emergency blinkers on, and restart the car. vehicle seems to spontaneously falter in acceleration and loses power. turning off ignition and restarting engine fixes the problem but it will then reoccur at an unknown time. some incidences have been in the same day, others have been up to a week apart. *jb
Reported in: LONG BEACH CA || Crash: N || VIN #: 4M2CU97G69K
FUEL SYSTEM, GASOLINE
the vehicle has stalled while in motion 6 times now, while stopped 3 times. stalled once while driving upwards of 40 mph. i had to stop in the middle of the street, put emergency blinkers on, and restart the car. vehicle seems to spontaneously falter in acceleration and loses power. turning off ignition and restarting engine fixes the problem but it will then reoccur at an unknown time. some incidences have been in the same day, others have been up to a week apart. *jb
Reported in: LONG BEACH CA || Crash: N || VIN #: 4M2CU97G69K
FUEL SYSTEM, GASOLINE
driving 30mph car begins to surge and slow down had to pull over to road shoulder. fuel gauge shows empty when there is a full tank. cut the engine off for five minutes, start engine tried to drive the car is still surging and slowing down, then starts to run normally. this is the second occurrence the first occurred in march of 2013.
Reported in: WARRIOR AL || Crash: N || VIN #: 4M2CU81769K
STEERING
my daughter was driving my 2009 mercury mariner at a speed of 25 mph. the steering wheel basically locked up. no warning. i checked online and there are numerous complaints about this happening. this is an outrage! if she or i would have been on the hwy at a high rate of speed we would have been killed. i have three granddaughters who ride in this vehicle as well. i just bought this vehicle january 2012. it only has 63300 miles. i take it in to the ford dealer for service check ups and oil changes. i do take good care of it. i have seen online repair could be over 5k. this is a huge safety issue!!! why hasn't this been recalled with so many online complaints?
Reported in: ANKENY IA || Crash: N || VIN #: 4M2CU87G09K
UNKNOWN OR OTHER
throttle body stuck open
Reported in: GREENVILLE SC || Crash: N || VIN #:
ENGINE
throttle body stuck open
Reported in: GREENVILLE SC || Crash: N || VIN #:
ELECTRONIC STABILITY CONTROL
i was on my way home in my 2009 mercury mariner and my car started slowing down and was acting as though it was going to cut off. there was nowhere immediately to pull off and it was a very dangerous road. finally after 5 minutes of praying and trying to keep going (very slowly) i made it to pull over. i turned off the car and started again and was able to make it home. i am reading online where this happens often to these makes and model. its a throttle module issue. i am going to take it to the dealership in town tomorrow, but i honestly am very disappointed and disgusted that i may have to pay for a issue that seems to be common in this car. i bought the ford because it was american made and i felt it would be dependable. i am very discouraged. i usually try to stick with the brands i find to be the best and when purchasing in the future, i am unsure i can trust ford if there are known issues with vehicles but nothing done about them for its customers. it like buy and good luck.
Reported in: GREENVILLE SC || Crash: N || VIN #: 4M2CU81729K
ENGINE
car went into "limp mode" twice within a 3 mile span while doing approx 50mph on a country road. both times, stopping and restarting the engine allowed normal operation. 5 days prior, the car also stalled twice. once while pressing the gas from a complete stop, the other while pressing the gas just before coming to a complete stop (traffic signal went from red to green). this is happening less than 10 days after i had vct solenoids replaced that were causing the check engine light to come on.
Reported in: KING OF PRUSSIA PA || Crash: N || VIN #: 4M2CU97GX9K
POWER TRAIN
the vehicle suddenly lost power as i was traveling down the highway. the "wrench" warning light came on indicating a powertrain fault and thankfully i was able to pull over to the side of the road before it died completely.
Reported in: GENEVA NY || Crash: N || VIN #: 4M2CU91G69K
ELECTRICAL SYSTEM
my mercury mariner 2009 has had issues for the past year in regards to the vehicle unexpectedly goes into "limp home mode" at reduced power, like while sitting at traffic light or stop sign. also, the wrench light will go on while driving and i lose acceleration power. i can push the gas pedal down and nothing happens, the engine is still on but no acceleration power. i will coast until i can get to a safe spot to have to power it off and then restart it. this is very dangerous while driving in rush hour back and forth to work each day. the car lags when accelerating and also pumps while when coming to a stop. i do not feel safe in the car and wish i had never bought it. i can't even make a trip to the store without worrying about the wrench coming on or it going into limp mode.
Reported in: CLEVELAND OH || Crash: N || VIN #: 4M2CU87G69K
UNKNOWN OR OTHER
my mercury mariner 2009 has had issues for the past year in regards to the vehicle unexpectedly goes into "limp home mode" at reduced power, like while sitting at traffic light or stop sign. also, the wrench light will go on while driving and i lose acceleration power. i can push the gas pedal down and nothing happens, the engine is still on but no acceleration power. i will coast until i can get to a safe spot to have to power it off and then restart it. this is very dangerous while driving in rush hour back and forth to work each day. the car lags when accelerating and also pumps while when coming to a stop. i do not feel safe in the car and wish i had never bought it. i can't even make a trip to the store without worrying about the wrench coming on or it going into limp mode.
Reported in: CLEVELAND OH || Crash: N || VIN #: 4M2CU87G69K
VEHICLE SPEED CONTROL
turned the vehicle on, drove to end of street wrench aka check engine light appeared just at the same time i came to a stop vehicle started to shack and idle rough and then rpms stared going out of normal range with out a stable position. and then vehicle died twice while making it back to house where i hooked up my obd2 code reader and stated the it was a p2111 code and stated:"throttle actuator control system stuck open" .
Reported in: FORT DRUM NY || Crash: N || VIN #: 4M2CU87769K
ENGINE
turned the vehicle on, drove to end of street wrench aka check engine light appeared just at the same time i came to a stop vehicle started to shack and idle rough and then rpms stared going out of normal range with out a stable position. and then vehicle died twice while making it back to house where i hooked up my obd2 code reader and stated the it was a p2111 code and stated:"throttle actuator control system stuck open" .
Reported in: FORT DRUM NY || Crash: N || VIN #: 4M2CU87769K
VEHICLE SPEED CONTROL
while driving on the taconic state parkway, traveling at approx. 55 mph, the engine failed to respond to the throttle and while the car was still in gear, the vehicle merely began coasting. i safely steered the car to the shoulder of the road, and turned the vehicle off. after approximately 2 minutes, i was able to re-start the car (with some hesitation). i then turned around to attempt to drive home. the same situation occurred one more time while traveling home (approx. 30 miles). i brought the car to metric motors of lake carmel, ny. their computer diagnostics identified the problem as the throttle actuator control. they said that they unstuck the part (cost to diagnose & make repairs $422+) and i again began driving the car. unfortunately, after visiting nyc on saturday, october 19, 2013, the same problem occurred, again while driving home on the taconic state parkway. i was able to start the car; however, the problem re-occurred approximately 10 more times over the 40 mile return trip to my home. each time the engine failed to respond to the throttle and while stile in gear, merely began coasting. each time, i safely steered the car to the shoulder, and eventually re-started the car and managed to make it home.
Reported in: PATTERSON NY || Crash: N || VIN #: 4M2CU81G79K
ENGINE
10/12/13 - traveling on highway with the cruise control set at 70mph the engine just shut off. i coasted to the side of the road, put it in park, waited a minute or two, then started the car. it ran without incident for 20 minutes until i reached home. 10/15/13 traveling on highway 60mph the engine just shut off. i shifted into neutral and tried to start it, but it would not respond. i coasted across two lanes of traffic to the side of the road, put it in park, waited a minute or two, then started the car. it ran without incident for 20 minutes until i reached home. 10/17/13 ford dealership could not find anything wrong with the vehicle. nothing in the codes. replaced the relay switch 10/18/13 traveling on market street in youngstown, ohio at a speed of 30mph the engine shut off. i coasted in to the center turn lane, put it in park, waited a minute and started the car. the vehicle is riding more rough and sputters now and then. drove for 10 minutes in city traffic without incident 10/18/13 while driving 45mph in rural area the engine shut off. i pulled to the side of the road, put the car in park and started the engine. this was the first time i notice a yellow wrench light on in the lower left portion of my dashboard. car rides rough and sputters a bit. after all these multiple incidents in a short period of time i refuse to drive the car. it is not safe to drive and is not dependable. the engine shuts off without warning at all speeds, but on the highway without warning is unacceptable.
Reported in: CORTLAND OH || Crash: N || VIN #: 4M2CU87G99K
ENGINE
car lost power and stopped while driving. engine light came on then went off.
Reported in: ANTIOCH TN || Crash: N || VIN #:
VEHICLE SPEED CONTROL
car lost power and stopped while driving. engine light came on then went off.
Reported in: ANTIOCH TN || Crash: N || VIN #:
POWER TRAIN
car lost power and stopped while driving. engine light came on then went off.
Reported in: ANTIOCH TN || Crash: N || VIN #:
FUEL/PROPULSION SYSTEM
during normal highway driving conditions, car suddenly stopped accelerating, could push the accelerator all the way to the floor and get no power. engine did not stall out, but would not provide power. was able to pull over and turn off car, then turn back on, and problem was gone. after another 15 miles or so it happened again. took the car to the dealership and they reported that it was a bad throttle body and had to be replaced.
Reported in: WINSTON-SALEM NC || Crash: N || VIN #:
VEHICLE SPEED CONTROL
during normal highway driving conditions, car suddenly stopped accelerating, could push the accelerator all the way to the floor and get no power. engine did not stall out, but would not provide power. was able to pull over and turn off car, then turn back on, and problem was gone. after another 15 miles or so it happened again. took the car to the dealership and they reported that it was a bad throttle body and had to be replaced.
Reported in: WINSTON-SALEM NC || Crash: N || VIN #:
POWER TRAIN
i was driving and all of a sudden i lost power. there was jerking in the transmission.
Reported in: FREDRICKSBURG VA || Crash: N || VIN #: 4M2CU81G69K
VEHICLE SPEED CONTROL
i was driving on the highway and suddenly the vehicle lost all speed control. i could not accelerate and the car began slowing down. i had to quickly change lanes and pull over to the shoulder. i put the car in park and turned off the engine, waited a few minutes, and then was able to start the car again. this same thing happened two days later. i have read other complaints about this same issue happening with mariners between 2009-2011. this needs to be recalled and fixed. it is incredibly dangerous to lose all acceleration control going 65 mph!!
Reported in: HOUSTON TX || Crash: N || VIN #:
POWER TRAIN
the 2009 mercury mariner has an issue that occurs while operating the vehicle. the problem occurred when power was cut off from the acceleration, the wrench symbol on the dashboard illuminated (which indicates a powertrain/throttle control problem), and i was only able to coast the vehicle to park. the vehicle never gave any indication that there was a problem until the wrench lit up and the accelerator stopped working. it started a week ago and has happened a total of 3 times since (with minimal driving). once the problem happens and i stop the car, i am able to put it in park, turn the car off, start it back up, and drive again like nothing happened. this is a very unusual problem and looking online, i see it may be a common one.
Reported in: APO AE || Crash: N || VIN #: 4M2CU81G69K
STEERING
the 2009 mercury mariner is experiencing intermittent failure of the power steering system. (at least 3 times so far) when the car is started, the steering is nearly impossible to move. repeated restarting of the car will sometimes restart the power steering and then the car is drivable until it is shut off. the dealer tells us that the only repair authorized by ford is the complete replacement of the steering column - an approximately $1300.00 part plus the hourly rate. this is an extremely dangerous type of failure. if it would occur while my 17 year old daughter is driving the car, she would be unable to control the vehicle and would most likely cause an accident.
Reported in: OCALA FL || Crash: N || VIN #: 4M2CU817X9K
VEHICLE SPEED CONTROL
traveling along with cruise control set at 65 when all of a sudden my vehicle decelerates. the "throttle body/throttle position switch" indicator light illuminated. vehicle has had intermittently gone into "limp" since then. lately it has happened at least once per day, often when trying to accelerate quickly or above 40mph. check engine light illuminated yesterday (11/26/2013) and indicated a p2111 diagnostic code (throttle actuator stuck open). this is apparently a fairly common issue already under investigation. the solution seems to be have a dealer replace the throttle body (roughly $400 parts and labor).
Reported in: LITTLE ROCK AR || Crash: N || VIN #: 4M2CU87709K
POWER TRAIN
car had problems with lagging during acceleration. i was driving to the bank and the car completely stopped responding to the gas pedal.a wrench light popped up as well as check engine light. had to pull over because my car would no longer accelerate and quickly stopped moving. i was told by mechanic it was the throttle body.
Reported in: MANTECA CA || Crash: N || VIN #: 4M2CU877X9K
POWER TRAIN
i was driving my 2009 mercury mariner and suddenly lost the ability to accelerate. a wrench light illuminated on my dash and the only thing i could do was coast to a stop. pushing the gas pedal did nothing. i was able to very slowly get the car to a parking lot (it moved at an idle speed, but would not accelerate otherwise). when i got to the parking lot, i turned the car off. after waiting a few minutes, i turned the car back on and it seemed fine. i took it to a ford dealership and they diagnosed it as being a problem with the throttle body, which they ended up replacing. this issue occurred on 12/10/2013 on a 2009 mercury mariner that i purchased new in november of 2008. it had approximately 69,000 miles on it when the incident occurred. i was driving at a speed of about 40 mph when it happened. in searching the internet, i found that this is a very common problem. there are numerous news reports, forum and blog postings, and youtube videos of people experiencing the same problem with the throttle body on their escapes and mariners. i also feel that it is a safety issue. had i been on the highway when this occurred, i very likely would've caused an accident. (i was actually just about to enter the highway when this incident occurred.)
Reported in: HARRISBURG PA || Crash: N || VIN #: 4M2CU87G79K
VEHICLE SPEED CONTROL
while driving the mariner at 45 mph on a busy street, the engine went into limp mode, lost all acceleration and slowed to 5 mph. i was nearly rear-ended by the truck behind me and was forced to pull up onto a sidewalk, damaging my tire. pulled the codes on the car and got a p111 code. did some searching on the internet and found that this is a common issue and an extreme safety hazard. i was very happy that i was the driver, and not my 16 year old daughter!!! this is the second safety issue we have had with this car in the last month -- earlier the power steering went out, again without any warning in traffic.
Reported in: OCALA FL || Crash: N || VIN #: 4M2CU817X9K
FUEL SYSTEM, GASOLINE
while driving the mariner at 45 mph on a busy street, the engine went into limp mode, lost all acceleration and slowed to 5 mph. i was nearly rear-ended by the truck behind me and was forced to pull up onto a sidewalk, damaging my tire. pulled the codes on the car and got a p111 code. did some searching on the internet and found that this is a common issue and an extreme safety hazard. i was very happy that i was the driver, and not my 16 year old daughter!!! this is the second safety issue we have had with this car in the last month -- earlier the power steering went out, again without any warning in traffic.
Reported in: OCALA FL || Crash: N || VIN #: 4M2CU817X9K
ENGINE
when pulling up to a stop sign the car just stopped next time coming off interstate to stop the vehicle kinda of lunged the next tine it just tried to stall had to put in neutral and keep foot on gas to keep it running.
Reported in: FRANKLIN OH || Crash: N || VIN #:
VEHICLE SPEED CONTROL
when pulling up to a stop sign the car just stopped next time coming off interstate to stop the vehicle kinda of lunged the next tine it just tried to stall had to put in neutral and keep foot on gas to keep it running.
Reported in: FRANKLIN OH || Crash: N || VIN #:
FUEL SYSTEM, GASOLINE
car engine stopped while driving at a low (10-20 mph) speed. second time this happened. first time on 2011 replaced throttle body then. it happened again 12/31/2013. ford service said throttle body needs to be replaced again.
Reported in: IRVINGTON NY || Crash: N || VIN #: 4M2CU97729K
VEHICLE SPEED CONTROL
car engine stopped while driving at a low (10-20 mph) speed. second time this happened. first time on 2011 replaced throttle body then. it happened again 12/31/2013. ford service said throttle body needs to be replaced again.
Reported in: IRVINGTON NY || Crash: N || VIN #: 4M2CU97729K
ENGINE
while driving, the vehicle started losing power and the wrench light came on; stopped and had a hard time cranking but was able to go on. 2nd time pulling onto a busy street, same incident, able to get to center lan and recrank this time surging forward but gained control and went on, very unnerving situation, scared to drive long distances.
Reported in: FLORENCE SC || Crash: N || VIN #: 4M2CU87719K
POWER TRAIN
while driving, the vehicle started losing power and the wrench light came on; stopped and had a hard time cranking but was able to go on. 2nd time pulling onto a busy street, same incident, able to get to center lan and recrank this time surging forward but gained control and went on, very unnerving situation, scared to drive long distances.
Reported in: FLORENCE SC || Crash: N || VIN #: 4M2CU87719K
VEHICLE SPEED CONTROL
the vehicle suddenly looses power and accelerator is unresponsive. this first occurred with approximately 33,000 miles while still in warranty and dealer replaced throttle body. vehicle was fine until november of 2013 with about 80,000 miles. this is very dangerous because vehicle goes down to idle speed and with no power, it's very hard sometimes to get to the shoulder of the road with only coast control of vehicle. this should be a recall issue as i'm aware of the many others having same problem. i'm making this complaint to try and have this issue resolved before something tragic happens and also to document this safety issue.
Reported in: DENHAM SPRINGS LA || Crash: N || VIN #: 4M2CU87G79K
ENGINE
the vehicle suddenly looses power and accelerator is unresponsive. this first occurred with approximately 33,000 miles while still in warranty and dealer replaced throttle body. vehicle was fine until november of 2013 with about 80,000 miles. this is very dangerous because vehicle goes down to idle speed and with no power, it's very hard sometimes to get to the shoulder of the road with only coast control of vehicle. this should be a recall issue as i'm aware of the many others having same problem. i'm making this complaint to try and have this issue resolved before something tragic happens and also to document this safety issue.
Reported in: DENHAM SPRINGS LA || Crash: N || VIN #: 4M2CU87G79K
FUEL SYSTEM, GASOLINE
driving home from work the car went into "limp mode", pulled over to side of road, called for tow and had car taken to shop for diagnostics and repair. shop determined it was faulty throttle body ( there were over 700,000 orders for replacements on website at this time)part was on backorder---came in, was replaced and i paid the bill of $720.60 for parts, labor, towing and taxes. i got letter from ford that part is now a recall item so i take the bill to kerry ford in cincinnati, oh and they take all of my info and send me a check for $167.85 and tell me too bad for not having work done at ford store, that's all i am going to get. this does not even cover the cost of the part alone. so as a stranded motorist, i was supposed to think of a ford dealership first instead of safety first and getting my car repaired.
Reported in: LAWRENCEBURG IN || Crash: N || VIN #: 4M2CU91G59K
VEHICLE SPEED CONTROL
driving home from work the car went into "limp mode", pulled over to side of road, called for tow and had car taken to shop for diagnostics and repair. shop determined it was faulty throttle body ( there were over 700,000 orders for replacements on website at this time)part was on backorder---came in, was replaced and i paid the bill of $720.60 for parts, labor, towing and taxes. i got letter from ford that part is now a recall item so i take the bill to kerry ford in cincinnati, oh and they take all of my info and send me a check for $167.85 and tell me too bad for not having work done at ford store, that's all i am going to get. this does not even cover the cost of the part alone. so as a stranded motorist, i was supposed to think of a ford dealership first instead of safety first and getting my car repaired.
Reported in: LAWRENCEBURG IN || Crash: N || VIN #: 4M2CU91G59K
STEERING
while waiting at a stop sign to make a right turn, my steer wheel jerked in my hand and seem to lock. when the traffic cleared, i tried to make the turn and the steering wheel had definitely lock, making it impossible to turn and steer and placing me in a very dangerous situation. i stopped the car and turned it off while in traffic. when i restarted the car the steering had unlocked. my car was in an accident a month prior to this incident and i had body work done, however the dealership and the insurance company both stated that this was not a result of the accident. the steering on the 2009 mercury mariner is electronic and failed to operate properly. the entire steer column has to be replace at my expense.
Reported in: PHILADELPHIA PA || Crash: N || VIN #: 4M2CU97G79K
STEERING
power steering stops working while driving. if you stop shut off car then restart power steering will work for awhile. ford has no recall on this problem. suggested from ford dealership was to replace steering column at $1400.00. this is not an intermittent issue and effects 2008,2009, 2010 ford and mercury vehicles. afraid to drive car.
Reported in: CAMPBELL OH || Crash: N || VIN #: 4M2CU81G29K
STEERING
started the car like normal went to leave from my parking space when steering wheel would not turn freely. drove that way to work (thought it was ice in system due to a snow storm) called my mechanic but when i went back and started the car again it was fine, it did not occur again for a week. one day as i was driving it started happening which never happened before. read a post that it happened to some other peoplethis is a real safety hazard, i have a kids and grandchildren that ride with me i will not put their lives on the line.
Reported in: BRIDGEPORT CT || Crash: N || VIN #: 4M2CU91779K
POWER TRAIN
my car 2009 mercury mariner premier, has been slipping (tach goes up but my speed does not) since i bought the car 2-3 years ago. there is now about 56,000 miles on the car. it has been a cold winter, and when i start the car and it is cold, i have been seeing a little pool of oil like substance, and when i back up, there is a line of it. it then seems to stabilize and stop. one day i was using the car cold, and the tack went up, but i couldn't go any faster, or upshift. i took it to the garage, and they said: 6f35 transmission - fluid leak - seal - left side halfshaft. the garage pointed out that this is an ongoing problem with my year mercury mariner, and also the fusion, milan, and escape. the garage said there will probably be a recall on this problem. i can make a copy of the bill and send it. this is a dangerous problem, and the wheel could fall off. please let me know if i can be compensated for this ongoeing problem with my ford mercury mariner, and other ford models. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: WISCONSIN RAPIDS WI || Crash: N || VIN #:
ELECTRICAL SYSTEM
while driving the vehicle's dash lights and head lamps go black for 2-5 minutes before coming back on. my car was taken to the dealer multiple times and was unable to be diagnosed. i also contacted ford directly as this problem poses a hazard during night driving. to date there has been no resolution. while driving the vehicle will lose all acceleration, this issue happens while driving down the road posing a hazard as you have to turn the vehicle off an on again to regain control.
Reported in: ALLEN PARK MI || Crash: N || VIN #: 4M2CU87G49K
EXTERIOR LIGHTING
while driving the vehicle's dash lights and head lamps go black for 2-5 minutes before coming back on. my car was taken to the dealer multiple times and was unable to be diagnosed. i also contacted ford directly as this problem poses a hazard during night driving. to date there has been no resolution. while driving the vehicle will lose all acceleration, this issue happens while driving down the road posing a hazard as you have to turn the vehicle off an on again to regain control.
Reported in: ALLEN PARK MI || Crash: N || VIN #: 4M2CU87G49K
VEHICLE SPEED CONTROL
driving on highway with speed control on at 75 mph, all of the sudden vehicle rapidly sped up to 95 mph. the vehicle just took off raving engine up. applied brakes and took off cruise control. if there had been traffic this could of been a dangerous or deadly incident. we have had the vehicle in before for the same problem, it would speed up while making a turn. ford dealership said it was a transmission problem. all repairs have been done by a ford dealership.
Reported in: LAWRENCEBURG IN || Crash: N || VIN #: 1FAHP34N16W
POWER TRAIN
driving on highway with speed control on at 75 mph, all of the sudden vehicle rapidly sped up to 95 mph. the vehicle just took off raving engine up. applied brakes and took off cruise control. if there had been traffic this could of been a dangerous or deadly incident. we have had the vehicle in before for the same problem, it would speed up while making a turn. ford dealership said it was a transmission problem. all repairs have been done by a ford dealership.
Reported in: LAWRENCEBURG IN || Crash: N || VIN #: 1FAHP34N16W
STEERING
for many weeks the steering of the mariner has been "twitching." then a few more weeks later, at the time we would start the vehicle the steering would not be working making it very hard to turn. we would just restart the vehicle and it the steering would be back. now the steering will quick as we are going down the road. this is very unsafe and has the potential to cause an accident. the vehicle is very hard to maneuver when the steering quits, and if it were to quit as you were making a turn or in a sharp curve, the outcome could possibly be very bad. this is clearly a safety issue.
Reported in: SHELBINA MO || Crash: N || VIN #:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
tl* the contact owns a 2009 mercury mariner. the contact stated that the power liftgate failed to open after several attempts. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 65,000.
Reported in: HOWELL MI || Crash: N || VIN #: 4M2CU91G69K
POWER TRAIN
the vehicle suddenly accelerated and then slowed down rapidly. pulled over and put car in park and turned it off. called my uncle who is a mechanic and was not to sure as to what could have happened since he was not there. started car and reved the engine to see if anything unsafe happend. car seemed ok and was able to drive it home. mechanic looked at it the next day but could not find anything wrong he said or duplicate the problem.
Reported in: VERNON HILLS IL || Crash: N || VIN #: 4M2CU97G19K
VEHICLE SPEED CONTROL
the vehicle suddenly accelerated and then slowed down rapidly. pulled over and put car in park and turned it off. called my uncle who is a mechanic and was not to sure as to what could have happened since he was not there. started car and reved the engine to see if anything unsafe happend. car seemed ok and was able to drive it home. mechanic looked at it the next day but could not find anything wrong he said or duplicate the problem.
Reported in: VERNON HILLS IL || Crash: N || VIN #: 4M2CU97G19K
ENGINE
while driving the auto just stopped and the check engine light came on and stayed on. i turned the auto off and restarted. it did this three times before i arrived back home. took it to have a diagnostic test on the engine and code p2111 - throttle actuator stock open was the results. this is the second time this happened. the first time was 2 or 3 months ago but the check engine light did not come one.
Reported in: OKLAHOMA CITY OK || Crash: N || VIN #: 4M2CU87GX9K
SERVICE BRAKES
while i was driving on hwy doing 75mph my mercury mariner 2009 it suddenly loss power and (while engine was running) i could not accelerate. "tool" light came on. i could not do anything to regain speed (accelerator was disable) and the only fix was to shut down the engine and re-start. vehicle will start and work normally i took to the mechanics the next day he said that no codes came up
Reported in: RALEIGH NC || Crash: N || VIN #: 4M2CU81G39K
ENGINE
while i was driving on hwy doing 75mph my mercury mariner 2009 it suddenly loss power and (while engine was running) i could not accelerate. "tool" light came on. i could not do anything to regain speed (accelerator was disable) and the only fix was to shut down the engine and re-start. vehicle will start and work normally i took to the mechanics the next day he said that no codes came up
Reported in: RALEIGH NC || Crash: N || VIN #: 4M2CU81G39K
VEHICLE SPEED CONTROL
while i was driving on hwy doing 75mph my mercury mariner 2009 it suddenly loss power and (while engine was running) i could not accelerate. "tool" light came on. i could not do anything to regain speed (accelerator was disable) and the only fix was to shut down the engine and re-start. vehicle will start and work normally i took to the mechanics the next day he said that no codes came up
Reported in: RALEIGH NC || Crash: N || VIN #: 4M2CU81G39K
POWER TRAIN
i was traveling down the interstate at approx. 70 mph when suddenly, i felt a jolt. at this time, i lost power upon depressing the pedal. i slowly moved to the emergency lane and stop the vehicle. a wrench tool illuminated on the instrument panel. i then turned the vehicle off. i was able to restart the vehicle. as i proceeded to continue on my route, as i was accelerating, approx. 25 - 30 mph, the incident repeated if self. this occurred about 4 times before i realized that i could only drive about 15 - 20 mph in order to keep this condition from occurring again. i was only about 4 miles from home, so i proceeded to drive home very slowly.
Reported in: ATLANTA GA || Crash: N || VIN #: 4M2CU81G89K
ENGINE
tl* the contact owns a 2009 mercury mariner. the contact stated that while driving 70 mph, there was a sudden loss of engine power without warning. the vehicle was towed to a dealer where it was diagnosed that the throttle body needed to be replaced. the manufacturer was notified of the failure. the vehicle was repaired. the approximate failure and current mileage was 50,000.
Reported in: MCKINNEY TX || Crash: N || VIN #: 4M2CU87749K
ENGINE
i was driving at 45mph when all of a sudden, the car stop running. i had to pull over and cut the car off. i started the car again and it went about one mile before it cut off again. then a wrench symbol came on the left side dash board. i drove the car home and it cut off on me three times before i could get it home. i look in my car book to see what the wrench symbol means and it says that it is the throttle control/powertrain.
Reported in: WINSTON-SALEM NC || Crash: N || VIN #: 4M2CU87759K
VEHICLE SPEED CONTROL
i was driving at 45mph when all of a sudden, the car stop running. i had to pull over and cut the car off. i started the car again and it went about one mile before it cut off again. then a wrench symbol came on the left side dash board. i drove the car home and it cut off on me three times before i could get it home. i look in my car book to see what the wrench symbol means and it says that it is the throttle control/powertrain.
Reported in: WINSTON-SALEM NC || Crash: N || VIN #: 4M2CU87759K
POWER TRAIN
i was driving at 45mph when all of a sudden, the car stop running. i had to pull over and cut the car off. i started the car again and it went about one mile before it cut off again. then a wrench symbol came on the left side dash board. i drove the car home and it cut off on me three times before i could get it home. i look in my car book to see what the wrench symbol means and it says that it is the throttle control/powertrain.
Reported in: WINSTON-SALEM NC || Crash: N || VIN #: 4M2CU87759K
UNKNOWN OR OTHER
car suddenly went into limp home mode
Reported in: QUINCY FL || Crash: N || VIN #: 4M2CU87779K
ENGINE
tl* the contact owns a 2009 mercury mariner. the contact stated that while driving approximately 70 mph, the vehicle decreased in speed to 20 mph independently without warning. the vehicle was able to restart. the vehicle was taken to a dealer for diagnostic testing and the throttle body was replaced. the manufacturer was notified of the failure. the approximate failure mileage was 72,000.
Reported in: SPARROWS POINT MD || Crash: N || VIN #: 4M2CU293X9K
ELECTRICAL SYSTEM
fan blower motor only worked on 3rd and 4th setting. the blower motor resistor assembly (part no. 8g1z*19a706*a) was diagnosed and replaced by dealer.
Reported in: MOKENA IL || Crash: N || VIN #: 4M2CU877X9K
ENGINE
check engine light came on while driving 55 mph on the freeway on 8/11/14. no signs of malfunction initially. later the check engine light went off on 8/13/14. took mariner to firestone auto care to diagnose check engine light. they told me it was p0022 - vct solenoids, but the engine was still running fine. they reset the computer and told me the next time the check engine light comes on to take it into a dealership. so the check engine light comes back on by 8/17/14. started noticing shuttering between 50-60 mph on 8/22/14. took car into dealership on 8/27/14. was told that the vct solenoids needed to be replaced at approx. $620 and this car only has 29k miles on it and of course is out of warranty. there is a service bulletin on replacing the vct solenoids but of course no recall has been issued. a recall should be issued and i should receive reimbursement for this repair for something that is obviously a widespread problem with mariners and escapes from 2009-2011.
Reported in: WOODHAVEN MI || Crash: N || VIN #: 4M2CU97G69K