mercury grand marquis Problems

mercury grand marquis 2005 Complaints

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

while driving 55 mph vehicle ran over a piece of a tire tread, medium in size. the highway patrol officer informed the consumer that the vehicle was leaking fuel onto the road. the tread caused a puncture in the fuel tank. vehicle was towed to the dealer.*ak *bf

Reported in: RUNNEMEDE NJ || Crash: N || VIN #: 2MEFM74W35X

COMMUNICATIONS:HORN ASSEMBLY

dt: horn does not blow. noticed almost immediately after purchasing vehicle. dealer did not know how to fix, said all models had this problem. *tt consumer states that after contacting nhtsa and ford 3 days later, consumer received a call to bring the car in for repairs and it only took a half hour to fix the defect.*sb

Reported in: CRYSTAL RIVER FL || Crash: N || VIN #: 2MEFM75W05X

EQUIPMENT

horn on 2005 mercury grand arquis works intermittently

Reported in: CAPE CORAL FL || Crash: N || VIN #: 2MEFM74W75X

ELECTRICAL SYSTEM

2005 mercury grand marquis the horn does not work i took it to rolling hills ford in clermont floria and it still does not work

Reported in: CLERMONT FL || Crash: N || VIN #: 2MEHM75W25X

COMMUNICATIONS:HORN ASSEMBLY

2005 mercury grand marquis the horn does not work i took it to rolling hills ford in clermont floria and it still does not work

Reported in: CLERMONT FL || Crash: N || VIN #: 2MEHM75W25X

VEHICLE SPEED CONTROL

dt: consumer states that he rented a 2005 mercury grand marquis which he backed into the driveway,and put the vehicle into drive from reverse the vehicle accelerated across street, through a neighbor's lawn and through a hedge into a neighbor's car. there was a police report filed. the investigating officers thought it was a mechanical malfunction. consumer was not cited for this incident. hertz rental had vehicle towed to the service center.*ak

Reported in: PENSACOLA FL || Crash: Y || VIN #: 2MEFE75W15X

STRUCTURE

dt: consumer states the overhead console came down in front of the rear view mirror blocking the top of the mirror. consumer can n' t see properly out of the mirror. he called ford and the dealer to ask if he could adjust the rearview mirror somehow in the down position. both said there was no solution for this. service dept said there had been several complaints about this same problem. *ak *jb

Reported in: PALM COAST FL || Crash: N || VIN #: 2MEHM75W35X

SERVICE BRAKES, HYDRAULIC:ANTILOCK

dt: when applying brake pedal pressure the pedal goes past the accelerator to the floor, most often this occurs when starting the vehicle and placing it in gear. when this occurs it is easy to hit the gas pedal as well when trying to apply brake pressure. this causes the tires to squeal and the car to lunge forward. has been to a dealer who said he would have a service manager call the consumer about this problem, but he never returned the call. the service representative noted there was nothing wrong. no repairs or changes have been made. *ak

Reported in: OKLAHOMA CITY OK || Crash: N || VIN #: 2MEFM74W95X

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Reported in: OKLAHOMA CITY OK || Crash: N || VIN #: 2MEFM74W95X

VEHICLE SPEED CONTROL

dt: the consumer stated that the accelerator stuck three times. the owner was backing out of the driveway and went to give the car gas and the accelerator stuck. the driver ended up in a ditch. this happened while driving at low speeds at 25 mph. the car is at the dealership to be inspected. the dealer could not identify the cause of the problem. this has not been reported to the manufacturer. a police report was taken. *ak *jb

Reported in: EAST GRAND RAPIDS MI || Crash: Y || VIN #: 2MEHM75W45X

VEHICLE SPEED CONTROL:CRUISE CONTROL

dt: the contact stated while driving with the cruise control set on 63 mph and going up a small hill, cruise control sped the vehicle up to 71 mph. he had to take the vehicle out of cruise control to slow the vehicle down. he felt this was a safety issue. the vehicle has been taken to the dealership twice concerning this problem. they were unable to duplicate the problem. *ak updated 01/19/06. *jb

Reported in: SANDWICH MA || Crash: N || VIN #: 2MEHM75W95X

ENGINE AND ENGINE COOLING:ENGINE

rough engine idle, dealer reps say 'all the new ones do it', 'it's normal'. i've asked them about it on several occasions since purchasing the car. not nearly as good gas mileage as our 2001 grand marquis got, was told by the dealer, "you can't compare cars'. *nm

Reported in: BEGGS OK || Crash: N || VIN #: 2MEHM75W65X

ENGINE AND ENGINE COOLING:ENGINE

rough engine idle, dealer reps say "all the new ones do it", "it's normal". i have asked them about it on several occasions since purchasing the car. my 2005 marquis does not get nearly the good gas mileage the 2001 marquis did with the same engine. the dealer told me "you can't compare cars". *nm

Reported in: BEGGS OK || Crash: N || VIN #: 2MEHM75W65X

AIR BAGS:SIDE/WINDOW

dt: the contact stated while going through an intersection another vehicle ran a stop sign and struck the contact's vehicle on the side. upon impact, the contact's vehicle was knocked into another lane and was hit head on by a third vehicle. this second impact caused the other vehicle to tail spin and was hit in the rear by the first vehicle. the side air bags didn't deploy, but the frontal air bags did. the contact was wearing a seat belt at the time of the crash. there was extensive damage to the side of the vehicle, the outer column was pushed into the seat, and the dashboard came apart. the contact and passenger sustained injuries. the vehicle was totaled by the insurance company. *ak updated 01/25/06. *jb

Reported in: DWIGHT IL || Crash: Y || VIN #: 2MEHM75W15X

ENGINE AND ENGINE COOLING

on three occasions when shifting from park to reverse the engine sped up (accelerated drastically) causing the wheels to spin and only by quick application of the brake was an incident avoided. i drove into a parking space, put the car in park, then not satisfied with the position i attempted to back up, that's when the car accelerated. *jb

Reported in: BATON ROUGE LA || Crash: N || VIN #: 2MEFM74W95X

VEHICLE SPEED CONTROL

Reported in: BATON ROUGE LA || Crash: N || VIN #: 2MEFM74W95X

VEHICLE SPEED CONTROL

this car has a dangerous defect. randomly when in a stationary position, by holding the brakes, the engine and transmission sometimes suddenly accelerates powerfully, making it difficult to hold the car. i notified the dealer about this defect, several times in writing and by phone. dec, 29, 2005 they took it on a drive, and claimed to have found no defect. subsequently, jan, 15, 2006 at approximately 1:00 pm, i was stopped at a red light on grand st. nyc behind an suv, by holding the brakes, all of a sudden it accelerated, and it was impossible to hold the car. it slammed into the suv in front of me, smashing my front. luckily, the suv was not damaged. but even more luckily, we did not get hurt, (i had in the car my wife, an adult daughter, and 2 grand children). in addition, i guess we were extra lucky that we had the suv in front of me, which averted a catastrophic mowing down of pedestrians crossing. the dealers took in the car, and notified me yesterday, jan, 19, 2006, that they ran tests and find nothing wrong with the car. *jb

Reported in: BROOKLYN NY || Crash: Y || VIN #: 2MEHM75W95X

ENGINE AND ENGINE COOLING:ENGINE

Reported in: BROOKLYN NY || Crash: Y || VIN #: 2MEHM75W95X

VISIBILITY

dt*: the contact stated the vehicle was not equipped with quad sun visors. the original sun visors covered only one direction. the manufacturer was informed of the problem. however, the contact purchased additional sun visors to cover both the windshield and the side window at the same time.

Reported in: COLUMBUS GA || Crash: N || VIN #: 2MEFM75W15X

STRUCTURE:BODY

Reported in: COLUMBUS GA || Crash: N || VIN #: 2MEFM75W15X

VEHICLE SPEED CONTROL:CRUISE CONTROL

dt*: the contact stated while driving 65 mph when applying brake pressure the cruise control would not disengage. the dealership and manufacturer was not alerted. updated 03/22/06. *jb

Reported in: LILBURN GA || Crash: N || VIN #: 2MEHM75W55X

ELECTRICAL SYSTEM

dt*: the contact stated while exiting the vehicle, the occupants get shocked by static electricity from the door. the dealership suggested fabric softener be sprayed in the vehicle, but this has not remedied the problem. *ak

Reported in: ELIZABETHTOWN KY || Crash: N || VIN #: 2MEFM75W35X

SERVICE BRAKES, HYDRAULIC:ANTILOCK

dt*: the contact stated the vehicle has been to the dealership numerous times because the brakes are defective. when pressure is applied to the brake pedal, the pedal intermittently goes to the floor. most often this occurs while starting the vehicle and placing it in gear. on one occasion a power booster was replaced on the brake system. this did not correct the problem. on another occasion, there was a pedal pressure test performed. the dealership determined the pressure was a little low, but not enough for concern.

Reported in: WALNUTPORT PA || Crash: N || VIN #: 2MEFM74W15X

VEHICLE SPEED CONTROL

the vehicle was purchased on january 26 2006 new with lees than 100 miles on it. while at a complete stop in a parking place with my right foot on the brake pedal and hand on gear shift to place the car in park in front of a nursing home. suddenly the car accelerated forward out of control with enough speed in the short distance to go through a wall into a room of the nursing home. luckily the room in the nursing home was unoccupied. i did suffer an injury to the top and right side of my right foot, when i attempted to pull the accelerator up with my right foot and placing my left foot on the brake pedal. the car did not stop accelerating until the impact into the nursing home. the car was towed to the dealership the same day and the owner of the dealership and service personnel was notified of the possible defect. to this date the dealership has not responded to my concerns. *nm

Reported in: HUNTSVILLE AL || Crash: Y || VIN #: 2MHHM75W85X

STEERING

the steering bolts came out of my steering wheel while driving my 2005 grand marquis. nothing led up to this situation - there was no warning. had i not been going on a 25 mph 2 lane road this could have been catastrophic. instead, i ended up half way in a ditch blocking the right hand lane of traffic. i was told from my dealership, kingsland ford mercury located on highway 40, per the service manager monty that this was a result of the manufacturer and my car came off the line that way. i have contacted customer service and of course the dealership and there is no recall to my knowledge about these steering bolts. *jb

Reported in: KINGSLAND GA || Crash: N || VIN #: 2MEFM74W15X

COMMUNICATIONS:HORN ASSEMBLY

dt*: the contact stated the horn only sounded with extreme pressure being applied to the right side of the steering wheel. the horn did not sound when any other area of the steering wheel was depressed. the vehicle was taken to the service dealer, who determined the horn was not working properly, but could not determine how to remedy the problem without possibly causing the airbag to deploy. the only work completed by the dealer was an attempt to remove the steering wheel cover to inspect the horn connection. this resulted in the horn sounding continuously. therefore, the dealer disconnected it completely. the dealer, who was a ford dealer, recommended taking the vehicle to a mercury dealer for further inspection. the manufacturer has not been contacted. the horn has since been repaired. updated 05/30/06. *ak

Reported in: WOODSVILLE NH || Crash: N || VIN #: 2MHHM75W05X

ENGINE AND ENGINE COOLING:ENGINE

knocking noise from engine/transmission area when car is stopped at idle, transmission in gear, windows closed and heater fan off. problem: intermittent, erratic, muffled knocking noise. heard from inside the car. *jb

Reported in: ROCKFORD IL || Crash: N || VIN #: 2MEFM74W45X

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

2005 grand marquis passenger side air bag light illuminated. *ts the air bag light remained on unless the person sitting in the passenger seat weighed 190 lbs or more. a representative of the manufacturer called and explained that did everything they could do until the part was recalled. *nm

Reported in: ROCKVILLE MD || Crash: N || VIN #:

AIR BAGS:FRONTAL

dt*: the contact stated the vehicle's airbags did not deploy after colliding head on with another vehicle. the contact approached a traffic light at 30 mph to turn left when another vehicle ran the red light and caused the collision. the air bags did not deploy and injuries were sustained. the police was contacted and a report was taken. the vehicle was towed to the dealer who offered no explanation as to why the air bags did not deploy. updated 08/29/06. *jb

Reported in: MIAMI FL || Crash: Y || VIN #: 2MEFM74W05X

VEHICLE SPEED CONTROL

dt*: the contact stated while backing out of a parking space at 5 mph, the brake pedal was depressed and the vehicle surged in reverse. the contact shifted into neutral, the engine revved, and the tachometer rose quickly. the vehicle was taken to a service dealer, where the dealer was unable to duplicate or determine the problem. the dealer told the consumer, the incident was due to driver error and when she applied the brake she inadvertently pressed the accelerator as well. updated 09/11/06. *jb

Reported in: REVERE MA || Crash: N || VIN #: 2MEFM74WX5X

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Reported in: REVERE MA || Crash: N || VIN #: 2MEFM74WX5X

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

fax on behalf of (fl) request statistics of window regulators being replaced on the mercury grand marquis and if a recall will be ordered. *ts *jb the consumer was unable to close the window. *nm

Reported in: SAINT PETERSBURG FL || Crash: N || VIN #: 2MELM74W55X

TIRES:SIDEWALL

on saturday, oct. 21, 2006 at approximately 12:00pm i was driving on i-95 just south of port saint lucie florida, traveling at 70 mph, when i experienced a catastrophic blow out of the right rear tire on my 2005 mercury grand marquis, with 14,980 mile on the odometer. the tires were all original equipment tires. the vehicle sustained no damage but the sidewalls were completely shredded, after traveling about 500 to 600 feet to pull over to the shoulder of the roadway. i had to purchase a new michelin tire at a cost of $144.96 -with a 65,000 mi. warranty! the tire that blew with less than 14,980mi was not warranted or pro rated by the dealer or by michelin. i did not run over anything in the roadway, and brought the tire to two different tire shops and they could not figure out what happened. i called michelin and they told there was nothing they could do. this is ridiculous! michelin, advertises itself as one of the "safest" tires on the road, -well this particular one certainly was not. it is a p225-60r16 energy lx4. i am reporting this in hope you may be able to get michelin to help defray the cost of the new tire, and or see if there is a safety defect with this style of tire, which may warrant further action. i remain anxiously awaiting your reply. *nm

Reported in: ROCKLEDGE FL || Crash: N || VIN #: 2MEFM75W65X

SERVICE BRAKES, HYDRAULIC

dt*: the contact stated while applying brake pressure at low speeds, a squeaking noise was present. the vehicle was inspected by a dealer who determined the squeaking noise was normal, and that was the way the brakes were designed. the manufacturer was not alerted. updated 01/10/07. *jb

Reported in: BROOMALL PA || Crash: N || VIN #: 2MHHM75W65X

SERVICE BRAKES, HYDRAULIC

2005 mercury grand marquis brake failure. **cc the consumer stated when he attempted to apply the brakes, the vehicle slowed most of the way down to the stop, then the consumer lost control of the vehicle and ended up stopping 10 to 20 feet of where he intended to stop. the consumer believed there was a serious brake issue with the vehicle. the consumer returned the vehicle to the dealer and the contract was cancelled. the consumer stated a rented a 2006 lincoln town car and it exhibited the same brake failure twice in a short time. the brakes did not stop the vehicle in a controlled manner. *jb see also 10184790. *dsy

Reported in: MISSOURI CITY TX || Crash: N || VIN #:

COMMUNICATIONS:HORN ASSEMBLY

two problems with the horn since i purchased my car in dec 2004: 1) sounds when i haven't even hit it at all and 2) won't sound when i need it unless i hit it in exactly the right place which seems to change every time i need it! a couple of times when it sounded on it's own it lasted almost a full minute! hitting it had no effect. and then, a couple of times when i needed it, it never sounded! this scares the i-don't-know-what out of me and everyone around me! i've taken it to darcars on branch avenue in marlow heights, md. a number of times in 2006. they were able to repeat symptoms, and did do something that fixed problems for awhile. but problems keep resurfacing. second week of jan 2006, horn went off on it's own while i was in a curve to the right, and the car to the left of me almost went off the road. serious safety issue!! almost better to not even have this horn! *jb

Reported in: UPPER MARLBORO MD || Crash: N || VIN #:

VEHICLE SPEED CONTROL

when vehicle brakes are applied, vehicle begins to accelerate. the vehicle requires extreme pressure in order to have it stop. on one occasion i was forced to pass a stop light. the vehicle has been taken to the dealership on these occasions however dealership is unable to replicate the problem. they have not replaced any parts and are now considering installing a "black box" to record the incident if it occurs in the future and figure out what is causing the problem. *jb

Reported in: SAN ANTONIO TX || Crash: N || VIN #: 2MEFM74W95X

PARKING BRAKE:CONVENTIONAL

2005 grand marquis parking brake failed dropping car into reverse. runiing over driver and crashing into parked vehicle. *ak

Reported in: CHICORA PA || Crash: Y || VIN #: 2MEFM75W55X

ENGINE AND ENGINE COOLING:ENGINE

tl*the contact owns a 2005 mercury grand marquis. while driving 15 mph and making a right turn, the engine failed and the vehicle lost power. the vehicle was struck on the rear bumper by another vehicle. a few minutes later, the contact was able to restart her vehicle and drove to a mechanic. due to a computer issue, the mechanic was unable to diagnose the cause of failure. the next day, the dealer diagnosed the cause of failure as problem with the throttle body, but did not repair the vehicle. the failure has caused the contact to have panic attacks and to seek a physician for medication. she has not driven the vehicle since. the current and failure mileages were 20,194.

Reported in: LEOMA TN || Crash: Y || VIN #: 2MEFM74WX5X

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

tl*the contact owns a 2005 mercury grand marquis. while driving 2 mph, the vehicle accelerated without warning to approximately 75 mph. the contact depressed the brake pedal, but the vehicle failed to stop. the failure caused her to crash into a fire hydrant. the driver sustained a broken back and the front seat passenger sustained a bruised bowel and internal bleeding. the vehicle was destroyed. as of july 16, 2007, the dealer has been unable to diagnose the cause of failure. the current mileage is 32,000 and failure mileage was 31,900.

Reported in: BELGRADE MT || Crash: Y || VIN #: 2MEFM75W75X

TIRES:TREAD/BELT

tl*the contact owns a 2005 mercury grand marquis. the vehicle has vogue custom built radial ix tires, size 235/ssr17 (na). while driving 55 mph, the contact heard a loud bang and then the vehicle swerved. he noticed that the tread separated from the driver side front tire. the dealer stated that the cause of failure appeared to be a damaged tire. the failure mileage was 35,000 and current mileage were 37,000.

Reported in: HOUSTON TX || Crash: N || VIN #: 2MEFM74W25X

TIRES:SIDEWALL

2005 mercury grand marquis with defective tires customer states that the tires are coming apart around the white side walls**cc the tires were by michelin. *jb

Reported in: ROBINSON IL || Crash: N || VIN #:

ELECTRICAL SYSTEM

2005 mercury grand marquis caught fire. consumer states the engine ignited the fire when she turned into a parking lot. she stated that there was no apparent reason for the fire. *kb the consumer was informed the fire was due to an electrical defect. *jb

Reported in: CHARLOTTE NC || Crash: N || VIN #: 2MEFM74W45X

ELECTRICAL SYSTEM:WIRING

i purchased a 2005 grand marques from this company. i was driving one day (11/5/07) when the vehicle caught on fire, i was lucky enough to be in front of firestone service station. as soon as i exit the vehicle the engine burst into flames. firestone along with the assistant of the charlotte fire dept came to my rescue siding that it was an electrical fire. the car was towed back to the dealer for repair. after admitting that it was a malfunction of the sensor in the heating element, insurance company was off the hook. but i'm left to fight of not wanting to repair a burnt engine and repainting the car. what i'masking for is a car of equal value. my argument is that if list on car facts, the vehicle is no longer worst what i owe. plus six weeks prior to the fire i had just paid 1500.00 for my 30,000 service. i received a responds for bbb that mercy states that it not their fault, but a manufacturer defect. i'm desperate need of assistant on what to do next. and/or what other options do i have other that excepting a repair job with no guarantee. so far i have not received my vehicle back from the dealer queen lincoln mercy, it is still been repaired.

Reported in: CHARLOTTE NC || Crash: N || VIN #: 2MEFM74W45X

VEHICLE SPEED CONTROL

while parked at the end of her driveway, waiting for oncoming vehicles to bypass, the vehicle automatically accelerated, and made a half turn at 40 miles per hour. the vehicle, as a result, hit a tree. as a result, the windows were damaged, the front seats, where the occupants were seated, while wearing the seat belts, were thrown to the rear portion of the vehicle. she has had the vehicle inspected by her insurance agency ( safeco) [engineer] ) who stated that this is definitely a result in an ecm manufacturers' defect. as a result, the vehicle is completely damaged. the occupants sustained severe whiplash, and pinched nerves. she can no longer place weight on her feet, which could result in severe back pain. she has had both knees replaced. she and her husband, have not been able to contact the manufacturer as of yet. the failure and current mileage 13,000. the police and ems did come to the scene of the accident were a police report was filed. --ds updated 02-19-08 *bf updated 02/14/08

Reported in: TOLEDO OH || Crash: Y || VIN #: 2MHHM75WX5X

EXTERIOR LIGHTING:HEADLIGHTS

tl*the contact owns a 2005 mercury grand marquis. while driving at an unknown speed, the headlights failed intermittently. the contact has to tap the light control module to activate the headlights. the failure mileage was 54,500 and current mileage was 55,300.

Reported in: WORTH IL || Crash: N || VIN #: 2MEFM74W45X

SERVICE BRAKES, HYDRAULIC:ANTILOCK

email from congressman on behalf of constituent, regarding problems concerning abs brake system on mercury and lincoln vehicles. *kb the consumer stated he experienced 3 brake failures on 2 lincoln/mercury vehicles. the first vehicle was his own personal 2005 mercury grand marquis and the second vehicle was a rented 2006 lincoln town car. the consumer stated he drove his personal vehicle 3-4 days with no problem. then one time when braking for a red light, the vehicle slowed most of the way down to stop, then the consumer lost total control of stopping the vehicle, and ended up stopping 10-20 feet after what he intended. the consumer was sitting in the intersection. the consumer returned the vehicle to the dealership where they cancelled the sale. the consumer stated when he applied the brakes on the rental car, the vehicle didn't stop in a controlled manner. the second time the incident happened, the consumer had to use the parking brake to stop the vehicle. *jb the consumer wanted to offer his opinion on the toyota acceleration problem. updated congressional letter. 09/07/10

Reported in: MISSOURI CITY TX || Crash: N || VIN #:

VEHICLE SPEED CONTROL

car was slowing for red light, stepped on brake, engine oversped, vehicle was uncontrollable, collided with pick up truck ahead, pick up was pushed into a compact car ahead. air bags did not deploy. clouds of smoke behind my car and tire marks on roadway confirmed brake pedal, not accelerator, was depressed. car experienced a slight overspeed on a previous occasion.

Reported in: OLD ORCHARD BEACH ME || Crash: Y || VIN #:

AIR BAGS

Reported in: OLD ORCHARD BEACH ME || Crash: Y || VIN #:

SERVICE BRAKES, HYDRAULIC

while slowing for a red light, pressed brake pedal and vehicle immediately accelerated becoming uncontrollable. collided with a pick up ahead ,which was pushed into a small compact ahead of it. airbags did not deploy. had experienced slight acceleration on a previous occasion, which was discussed with my mechanic. ( had also had this problem on my 1999 ranger which was resolved by replacing iac motor.) vehicle currently in dealers shop, where service personnel are unable to replicate occurrence nor find source of problem. ford motor company disclaims any knowledge of problem although many several similar events involving this model year are well documented. vehicle is well within warranty parameters but little, if any, action is ongoing. i am reluctant to resume operation of this vehicle while condition persists.

Reported in: OLD ORCHARD BEACH ME || Crash: Y || VIN #: 2MEFM75W75X

TIRES

in feb., 2007, my mother-in-law bought a set (4) of michelin symmetry tires for her mercury marquis. within two months, one had a sidewall blow out. the dealer told her that she must have hit something, so she bought a replacement tire. last week, may 30, 2008, while driving from myrtle beach to rock hill, sc, another tire had a sidewall blowout. after waiting almost 2 hours in 90 degree heat, aaa arrived and changed the tire. she drove to two tire stores looking for a replacement. after purchasing one at the local ford dealer, she started home again. within 50 miles, another tire had a sidewall blowout. this time while waiting for aaa, a schp officer stopped and at least provided some water. she drove home on the temporary replacement tire. today we are going back to the dealer that installed the original tires. i suspect that her options will be to either purchase another michelin symmetry, or an entire replacement set. on her limited income, she'll probably just but the michelin. her daughter and i are concerned with her driving on long trips with these tires. i have found 23 pages of complaints on michelin tires on the consumeraffairs.com website.

Reported in: ROCK HILL SC || Crash: N || VIN #:

TIRES

over the past 20 years, i have owned 6 cars (5 cadillacs and 1 mercury) equipped with michelin tires. of these 24 tires, i experienced tread separation failure on 18 of the tires and 1 sidewall failure at 13000 miles. two tires, i removed at 25000 miles to avoid problems as i was planning a long trip. three of the tires are still on one car with about 13000 miles on those tires. the standard size for the cadillac is 215/65-16. michelin only recommends that i speak with their dealer. the dealer said he could not adjust for the tires. needless to say i did not replace the failed tires with michelin tires. i experienced an unreasonable tread separation failure rate with michelin tires (time will tell for the remaining 3 tires). this indicates a systemic problem with the michelin design/manufacturing. i did a little research on the subject of tread separation failures and the resulting problems and found that there are some deaths attributable to tread separation failures. because of this and the extremely high failure rate, i feel that the michelin radial tires present a serious safety hazard. i recommend the nhtsa investigate this problem. note: i read that tires manufactured in europe do not have this problem due to a different design/manufacturing process. if this is so, the us should mandate the european design for us manufactured tires. i have specialized education in the automotive industry through the general motors institute and 6 years experience manufacturing automobiles. the approximate incident date is for the latest incident on the 13000 mile tire. before that, i experienced 2 tire failures around the first of june.

Reported in: GREENVILLE TX || Crash: N || VIN #:

AIR BAGS

2005 mercury marquis air bag light keeps coming on and off. consumer is not pleased with the service received at the dealership. *nj

Reported in: MULLICA HILL NJ || Crash: N || VIN #:

EXTERIOR LIGHTING

tl*the contact's company owns a 2005 mercury grand marquis. while driving 35 mph at night, the headlights dim and do not illuminate again. a mechanic performed a diagnostic, which indicated that the headlight switch was faulty. the switch has been replaced numerous times. there is a defect investigation (number pe08066) for the faulty headlight switch. the failure mileage was 117,000.

Reported in: HIALEAH FL || Crash: N || VIN #: 2MEHM75W15X

STRUCTURE:BODY

paint started peeling from my 2005 mercury grand marquis in march 2007.

Reported in: MT. HOPE WV || Crash: N || VIN #: 2MEFM75W65X

EXTERIOR LIGHTING

pe08066, headlight failure, several times the headlights have shut off while driving or failed to come on.

Reported in: LINDSTROM MN || Crash: N || VIN #: 2MEFM74W75X

EXTERIOR LIGHTING

headlights would not stay on--would go out unexpectedly when driving. needed to hold bright lights on to have any headlights.

Reported in: ANNANDALE VA || Crash: N || VIN #: 2MEHM75W85X

EXTERIOR LIGHTING

just started one night head lights turn off at whether on auto lamp or manual and will not come back till what tends to be an extended cool off period.

Reported in: YOUNGSTOWN OH || Crash: N || VIN #: 2MHFM75WX5X

STRUCTURE

the paint on my 2005 mercury grand marquis started peeling off in february 2009, first appearing on the roof, then the hood, and around the windows. dealer states out of warranty, no coverage, but this is clearly a paint defect, as stated by a local body shop. in order to repair, paint has to be grinded down to bare metal as paint primer did not bond with metal properly. cost to repaint car is estimated at $3,000.

Reported in: KENNEBUNK ME || Crash: N || VIN #: 2MEFM74W05X

EXTERIOR LIGHTING

while driving the headlights will turn off and on. there seems to be no cause to them turning off but when they do come back on it is usually when i use a blinker or lock the doors. while the lights are off pushing the signal stick to turn on the brights does not work but pulling the stick to flash someone does. the running lights remain on the whole time and i notice no other issues with the car during the time the lights are out.

Reported in: TUCSON AZ || Crash: N || VIN #: 2MEFM74W25X

VEHICLE SPEED CONTROL

tl*the contact owns a 2005 mercury grand marquis. in february of 2009, while pulling into a parking space at an unknown speed, the vehicle jumped the curb, raced over the median, and crashed into a tree. there were no injuries. a police report was filed. the vehicle was towed to the dealer. the technician test drove the vehicle and found no failures. the failure previously occurred on approximately three or four occasions. the failure mileage was 29,000.

Reported in: MERRITT ISLAND FL || Crash: Y || VIN #: 2MEFM74W15X

VEHICLE SPEED CONTROL

arrived at son's home and stopped in driveway with foot on brake when vehicle suddenly accelerated uncontrollably, spinning wheels in gravel driveway. driver swerved to avoid hitting garage and ran head on into a pine tree resulting in severe damage to entire front end of vehicle (expect vehicle to be considered a total loss) and injuries to the driver and two passengers. both driver and passenger airbags deployed. prior to arriving at destination, driver had used the cruise control on the vehicle. vehicle has not yet been moved and am currently waiting for insurance adjuster to inspect vehicle. both driver and front seat passenger suffered severe bruising on face, arms, chest and abdomen, presumably from deployment of the air bags as well as from the seat belts. rear seat passenger suffered a contusion on the forehead and a sprained hand. all vehicle occupants were transported to hospital for evaluation and released.

Reported in: DURHAM NC || Crash: Y || VIN #: 2MEFM74W75X

EXTERIOR LIGHTING:HEADLIGHTS

tl*the contact owns a 2005 mercury grand marquis. while driving at an unknown speed, the exterior lighting failed and significantly reduced the contact's visibility. the vehicle was inspected by a mechanic, who stated that the lighting control module was the cause of the failure. the dealer stated that the vehicle exceeded its warranty; therefore, she would have to pay $400 for the part. the vehicle has not been repaired. the failure and current mileages were 53,000. updated 07/01/09 *bf the consumer stated she never knows when the headlights will go out. updated 07/06/09*jb

Reported in: BARNET MO || Crash: N || VIN #: 2MEFM74W75X

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

tl*the contact owns a 2005 mercury grand marquis. while driving 60 mph, the tracking control light and the abs light illuminated and the vehicle began shaking. the owners manual indicated that the control tracking button would deactivate it; however, the light remained illuminated. the dealer stated that he could diagnose the failure. the contact is aware of the safety risk. the failure mileage was 39450 and the current mileage was 39500. updated 10/5/09 *cn updated 10/07/09.

Reported in: JAMESVILLE WI || Crash: N || VIN #: 2MEHM75W65X

SERVICE BRAKES, HYDRAULIC:ANTILOCK

Reported in: JAMESVILLE WI || Crash: N || VIN #: 2MEHM75W65X

SUSPENSION:AUTOMATIC STABILITY CONTROL (ASC)

Reported in: JAMESVILLE WI || Crash: N || VIN #: 2MEHM75W65X

EXTERIOR LIGHTING

headlights going out intermittently for a 3 to 10 minutes is occurring daily. just driving the car around town this could be very dangerous.much less the open highway. i have not had it repaired. the ford dealer here wanted to replace a module at a cost of $735.00 which i cannot afford at this time.

Reported in: TUSCALOOSA AL || Crash: N || VIN #: 2MEFM75W45X

EXTERIOR LIGHTING

tl*the contact owns a 2005 mercury grand marquis. while driving the exterior lights intermittently failed. as a consequence, his visibility was impaired. he was in the process of taking the vehicle to the dealer for inspection. the vehicle identification number was available. the failure and current mileages were 65,000. updated 11/10/09 *bf the lighting control module was replaced. the dealer stated it was bad. updated 11/13/09.

Reported in: DULUTH MN || Crash: N || VIN #: 2MELM75W45X

ELECTRICAL SYSTEM

Reported in: DULUTH MN || Crash: N || VIN #: 2MELM75W45X

STRUCTURE

on sept. 27, 2009, i was driving down the highway when i saw what i thought was a leaf on my windshield. i later stopped and noticed that a 5" diameter section on the hood and a 3' by 8-10" section on my roof had peeled off. i went back to the dealership and the body shop foreman admitted it was a factory defect but after talking to ford was told ford would not cover it as it was out of warranty. it is a 2005 mercury marquis and it only has 71000 miles on it.

Reported in: SWEETWATER TN || Crash: N || VIN #: 2MEFM74W05X

EXTERIOR LIGHTING

while driving the headlights go off without warning and will not come back on. this happens every time the vehicle is driven. according to what i have researched on the internet there are thousands of people with the same problem. if you replace the defective part, the replacement parts goes bad as well. these parts are very expensive and ford is aware of the problem . i contacted them but they will do nothing about it. this is a major safety issue when driving on the highways and interstates. it has even happened on the police vehicles. evidently you have already investigated this problem and closed your investigation. i hope people don't have to die before something is done to protect consumers. i wouldn't want that on my conscience. maybe you should consider reopening this investigation. i am not sure everyone has reported this problem.

Reported in: MANCHESTER MD || Crash: N || VIN #:

EXTERIOR LIGHTING

i have a 2005 mercury grand marquis. recently i was doing 65 mph on the highway and my lights just shut off. it scared the �!@#$% out of me so i pulled over. 5 min later the came back on. come to find out its the lcm or lighting control module. i also found out that this happens all the time and ford motor company knows about it. this could have caused a serious accident, it went totally dark.

Reported in: JACKSONVILLE FL || Crash: N || VIN #: 2MEFM74W85X

ELECTRICAL SYSTEM

back in june of this year, our low beam headlights stopped working and our dealership said it would cost over $700 to fix the problem on our 2005 mercury grand marquis gs sedan. i have been out of full time work since december 2008 and i don't have the money to get it repaired. is there any other complaints against ford for this problem?

Reported in: HOLLYWOOD FL || Crash: N || VIN #:

SERVICE BRAKES, HYDRAULIC

both front inner brakes not properly contacting rotor. only a 1 inch width of inner brake pads have ever contacted rotor. based upon the amount of rust and pitting of the non contact area of the rotors it appears that the brake pads were never contacting properly. in all my years of servicing vehicles i have never seen this type of defect before.

Reported in: KENDALL PARK NJ || Crash: N || VIN #: 2MEFM75W45X

VEHICLE SPEED CONTROL

over the past several months, my 2005 mercury grand marquis has suddenly stalled when i begin to accelerate after the car is stopped. it happened 3 times in forward mode and once in reverse. on two occasions, i had gotten several feet into the busy intersection and in one incident, an accident nearly occurred.

Reported in: HUNTINGTON BEACH CA || Crash: N || VIN #: 2MEFM75W85X

SEAT BELTS

approximately 2 months ago, my driver's side front seat belt failed to lock. i could not get it to lock properly and, as a result, i had to drive without a seat belt until the dealer was able to get delivery on a replacement unit.

Reported in: HUNTINGTON BEACH CA || Crash: N || VIN #: 2MEFM75W85X

EXTERIOR LIGHTING

i have a 2005 mercury grand marquis in which the headlights turn off by themselves while driving at night. you will be driving and all of a sudden the road is dark because the headlights turns off. it usually turns back on about 15 minutes cooling off. i have contacted several service repair company who informed me that it is the lightning control module that gets heated. if it does not cool down, it can cause a fire. i was approaching a turn on a bridge at one occurrence when i almost got into a crash.

Reported in: DUNDEE FL || Crash: N || VIN #: 2MEFM74W65X

ELECTRICAL SYSTEM:BATTERY

tl*the contact owns a 2005 mercury grand marquis. while driving 5 mph out of a parking space, suddenly, the engine stalled without warning. the vehicle failed to jump start and was towed to an authorized dealer for inspection. the failure was contributed to the battery which was replaced. the contact had concerns of the safety risk involved. the failure mileage was 35,000. updated 03/19/10. *lj updated 06/18/10.*jb

Reported in: MEDIA PA || Crash: N || VIN #: 2MEFM74W65X

FUEL SYSTEM, GASOLINE

strong odor of gas, mechanic found a defect in the fuel injector rail.

Reported in: SOUTH ATTLEBORO MA || Crash: N || VIN #: 2MEFM74W25X

EXTERIOR LIGHTING

information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i would like to report a serious safety issue with my 2005 mercury marquis. the headlights go off after a few minutes. they will not come back on for at least 30 minutes. this is when the light switch is turned on. the other lights stay on (parking and taillights), but the headlights go off. i did a google search on this situation today, and learned that this is occurring on several year models of mercury grand marquis and ford victorias. the problem is described on the internet as a faulty circuit board in the lcm (light control module). i took my mercury to a ford/mercury dealer today for a diagnostic test, which confirmed: "diag pin test isolated to erratic relay internal to lcm modu" to replace this part, i was quoted almost $800 by the dealer, installed (part price is $511). i called ford/mercury customer service today, 800-241-3673, and learned that there have been no recalls (tel. call ref. [xxx]). the ford representative gave me your website. this is a very serious problem, to be driving and have headlights suddenly go off, and remain off. it started approximately feb. 15 and continues to present.

Reported in: ALBUQUERQUE NM || Crash: N || VIN #: 2MEFM75W55X

ELECTRICAL SYSTEM

Reported in: ALBUQUERQUE NM || Crash: N || VIN #: 2MEFM75W55X

EXTERIOR LIGHTING:HEADLIGHTS

tl*the contact owns a 2005 mercury grand marquis. the contact stated that the headlights would fail intermittently without warning and there was a slight clicking sound, indicating the lights had shut off without driver intent. he attempted to shut off and restart the engine to reset the lights to no avail. the contact confirmed he would use the flashing lights while driving at night in order to illuminate the road ahead of him. the failure mileage was 60,000 and the current mileage was 65,000.

Reported in: HOUSTON TX || Crash: N || VIN #: 2MEFM74W65X

EXTERIOR LIGHTING

2005 mercury grand marquis headlights turn off on their own & can't be turned back on by driver - very unsafe! this event has occurred many evenings with lights on and operating the vehicle for less than 10 minutes with lights ok. then suddenly they go out. there have been other 2005 mgm with same problem occurring. this is a safety issue. please provide recall information and/or method to get fordmoco to replace bad lighting control module (lcm). please call [xxx]@ cell [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: CONROE TX || Crash: N || VIN #: 2MEHM75WX5X

ELECTRICAL SYSTEM

my wife was driving our 2005 mercury grand marquis after dark and the low beam headlamps went out. fortunately she was close to her destination and was able to navigate with the street lights. i don't want to think what may have happened on the interstate had she been heading home. everything checks out fine except for the light control module. dealership says this is a common problem and will cost about $500 for the part and $200 labor. we currently do not drive this car at night until we have enough money saved to get the repairs done. someone is going to die because of this (if it already hasn't happened - we were fortunate).

Reported in: CEMENT CITY MI || Crash: N || VIN #: 2MEHM75WX5X

EXTERIOR LIGHTING

Reported in: CEMENT CITY MI || Crash: N || VIN #: 2MEHM75WX5X

ELECTRICAL SYSTEM

my 2005 mercury grand marquis has automatic headlights which switch off leaving you driving in the dark. this has happened several times and when it does happen the lights do not work on manual and won't reset for several minutes. i am told through several forums that this is a lighting control module problem that ford motor company is well aware of. i am also told the repair without additional cost of diagnosis and installation runs between $400 & $600 dollars. i feel this is a serious safety issue that ford motor company is ignoring.

Reported in: DAVENPORT FL || Crash: N || VIN #: 2MEFM74W55X

EXTERIOR LIGHTING

Reported in: DAVENPORT FL || Crash: N || VIN #: 2MEFM74W55X

EXTERIOR LIGHTING:HEADLIGHTS

tl*-the contact owns a 2005 mercury grand marquis. while the contact was driving at night approximately 25 mph the headlights failed without warning. when the engine was turned off, and restarted the headlights activated. the vehicle was taken to the dealer where they repaired the headlight control module at the cost of $300. the manufacturer was notified which there was no service warranty related problem or recall. the failure and current mileages were 51,000.

Reported in: QUINCY MA || Crash: N || VIN #: 2MEFM74WX5X

SERVICE BRAKES, HYDRAULIC

information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) [xxx] 4/21/2010 2005 mercury marquis on april 17th 2010, at approximately 1 pm, as i hit the brakes approaching a stop sign, the brake failed and the engine raced, we traveled about 14 feet through the stop sign, the brakes worked again and the engine died down. had there been a car in front of me or a pedestrian crossing i would have hit them. we took the car to a local shop on the same day, they diagnosed it and couldn't find anything wrong with it. on the 19th we took the car to a lincoln mercury dealer who also did not find anything wrong with the car. they had no suggestions for solving this dangerous condition. about 10 days ago i had the same thing occur, however, it was no more then 1 or 2 seconds and i was on the highway. researching on the internet i found a number of cases of this serious problem with the mercury and some other ford products. this is very serious and must be remedied.

Reported in: FARMINGDALE. NY || Crash: N || VIN #: 2MEFM74W35X

EXTERIOR LIGHTING:HEADLIGHTS

tl*the contact owns a 2005 mercury grand marquis. while driving at various speeds or while the vehicle was sitting idle, the headlights would fail intermittently. the contact spoke with the dealer who advised there was no recall for the failure. the current mileage was 66,400 and the failure mileage was 66,360. updated 6/17/10 *cn updated 06/21/10.*jb

Reported in: CANTON IL || Crash: N || VIN #: 2MEFM75W75X

EXTERIOR LIGHTING

on the evening march 18,2010 i started my car..it was dark. i proceeded for about 1/2 mile at which time i entered the interstate i87.ii was driving for 5-10 minutes when all of a sudden the headlights went out. i was in the middle lane,with cars passing on both sides. i managed to slow down and move to the shoulder.scary wasn't the word. i tried turning the headlight switch off/on. nothing happened while ii was working the switch, the lights came on..lights on, i started driving. within 10 miles, the same thing happened. the lights went out. on off for the next 20 miles..home>>>>ii figured out that i could have lights if i held the flasher bar on bright. oncoming traffic didn't like the brights, but i had lights..temporary.. so the problem continues when driving in the dark. there seems to be no pattern..the lights will go out..then, hold the flasher bar for lights..i went on the internet and found 100's of other s with the similar problem. i called ford and they are not doing nothing. what a serious incident looking to happen ...

Reported in: PETERSBURGH NY || Crash: N || VIN #: 2MEFM74W65X

EXTERIOR LIGHTING

headlights suddenly go off.

Reported in: JACKSONVILLE FL || Crash: N || VIN #: 2MEFM75W55X

ELECTRICAL SYSTEM

2005 grand marquis - headlights go off when driving. you hear a click and sometimes they come back on and sometimes they don't. extremely dangerous to be driving down the road in the dark and to have your headlights go out. the ford dealership advised me that it was the lighting control module that was bad. they charged me $143.75 to tell me this, then they wanted another $930.00 to replace it. even though i have an extended warranty, i was advised that this particular module is not covered. i am now only driving this vehicle in the day time.

Reported in: HAWKINSVILLE GA || Crash: N || VIN #: 2MEFM75W65X

EXTERIOR LIGHTING

Reported in: HAWKINSVILLE GA || Crash: N || VIN #: 2MEFM75W65X

LATCHES/LOCKS/LINKAGES

trunk latch on key fob does not require as much pressure as say the button to unlock, lock, or panic(emergency). at the slightest swipe over the trunk icon the release is engaged, the trunk on this vehicle has been left open and unattended several times. this can cause loss to an occupant who may be traveling with valuables. when entering a passage on the freeway such as a tunnel, the exterior bright lights turn on by themselves. the reason we know is because the highbeam icon becomes illuminated to blue on the dash panel.

Reported in: MAPLE GROVE MN || Crash: N || VIN #: 2MEFM75WX5X

EXTERIOR LIGHTING

Reported in: MAPLE GROVE MN || Crash: N || VIN #: 2MEFM75WX5X

EXTERIOR LIGHTING

8/27/10 chicago-illinois 2005 grand marquis - headlights go off when driving. you hear a click and sometimes they come back on and sometimes they don't. extremely dangerous to be driving down the road in the dark and to have your headlights go out. the ford dealership advised me that it was the lighting control module that was bad. they charged me $143.75 to tell me this, then they wanted another $930.00 to replace it. even though i have an extended warranty, i was advised that this particular module is not covered. i am now only driving this vehicle in the day time.

Reported in: BENSENVILLE IL || Crash: N || VIN #: 2MEFM74W25X

EXTERIOR LIGHTING

tl*the contact owns a 2005 mercury grand marquis. the contact stated that while driving at night the headlights would not shut off. usually within 5 minutes or so they would come back on. the vehicle was repaired in june 2010 by replacing the lighting module at her expense. the vin was not available. the current and failure mileages were approximately 18,000.

Reported in: SUMMERFIELD FL || Crash: N || VIN #:

EXTERIOR LIGHTING:HEADLIGHTS

tl*the contact owns a 2005 mercury grand marquis. the contact stated that while driving 10 mph she noticed that there were no headlights or any other exterior lights. when she activated the light switch on the steering wheel the headlights came back on. the vehicle was taken to the ford dealer who stated that the light control module failed and needed to be replaced. the vehicle was not repaired. the failure mileage was unknown. the current mileage was 16,994.

Reported in: DOTHAN AL || Crash: N || VIN #: 2MEFM74W55X

EXTERIOR LIGHTING

there are some things in a car that should just work right for the life of the car if nothing has happened to them�and headlights that come on is one of those things. i have a 2005 mercury grand marquis (i have owned lincoln mercury products for years) and while driving back from my daughter�s house one night, my headlights went off. i was traveling 50 mph and there were no lights on the road. my interior lights were still on, but i suddenly could not see the road. fortunately, there was no one behind me and i pulled over (and fortunately, there was a shoulder on that road). i flipped the light switch back and forth a few times and they came back on. i finished the drive home, wondering what in the world caused that. a week later, i was driving home on i-10 at 9:00 p.m. when suddenly, the lights went off again. this time i was traveling at 70 mph and was in the middle of a steady stream of traffic. i�m alive to tell you about the rest of the trip home. i was in the middle lane and was sure that most of the cars in that �pack� had seen me before the lights went off. i let everyone pass me as i slowed down and quickly got into the right lane when there was a break in traffic. i got on the shoulder of the road going about 50 mph now and slowed down after i got on the shoulder, so i wouldn�t be hit. this time i sat there counting my blessings for a while, then flicked the switch a few more times and they came back on. i got back out on the road and almost made it to my exit before it happened again. this time i was going slower so i was able to pull to the shoulder. i put on my emergency flashers and made it to my exit then cautiously home. the headlights came back on and went off three times during the rest of the ride home. my point in writing is to ask ford motor company to reconsider its opinion that this problem should not be fixed by an official recall. i have read that there have been 3,064 complaints about this problem.

Reported in: BILOXI MS || Crash: N || VIN #: 2MHFM75W15X

EXTERIOR LIGHTING

we have a 2005 mercury grand marquis with automatic headlamps. while driving on sept 18,2010 in the evening i noticed dash light were on but it did not appear to have headlamps on. i tried manual switching and still no headlights. i was able to continue home when i found out high beams worked. 1st trip to dealer was possible loose pin. lost headlights on the way home from dealer. brought car back and headlights started working again. dealer just called and said headlight module was bad and has to be replaced. one week wait because dealer said it is unusual. checked on line and found a couple of hundred complaints of same exact problem and remedy. $750.00 plus. could have been disastrous later in evening on the interstate at 70 mph. i am requesting old part from dealer thank you

Reported in: HINESVILLE GA || Crash: N || VIN #: 2MEHM75W15X

EXTERIOR LIGHTING

the headlights will turn off intermittently. always at night. this happens when the light switch is in the auto and manual positions. when the lights turn off , putting the light switch to either auto or manual on, does not turn the headlights back on. only, after waiting for 20, 30, 40 or more seconds will the lights come on when operating the light switch. the has happened when the car is parked and while driving (city streets, freeway). this cycle of turning off and on has occurred when getting onto a freeway and repeats at intervals for 30 minutes or more. the problem was only observed by the ford dealer technician when he could drive the auto home at night for two consecutive nights. it was determined that a lighting control module was at fault. the part number is 5w7z-13c788-ac. the old part is not available.

Reported in: SAN LORENZO CA || Crash: N || VIN #: 2MHFM75W95X

ELECTRICAL SYSTEM

the headlights of my 2005 mercury grand marquis suddenly went off and the only way to continue traveling was to hold the high beam flash lever. according to ford it is the automatic headlight controller and it cost 900 to repair. i almost crashed during a rain storm when the lights suddenly went off and unable to get them to come back on. driving with high beams on is dangerous and having to hold the flash lever while driving causes a safety issue as well.

Reported in: N FT MYERS FL || Crash: N || VIN #:

EXTERIOR LIGHTING

Reported in: N FT MYERS FL || Crash: N || VIN #:

EXTERIOR LIGHTING

2005 mercury grand marquis headlamp failure headlamps fail to come on, can not see to drive at night unless holding high beams on. the head lamps on low beam do not work at, i am only able to drive this car during the day time because i am unable to pay the 730.00 to repair the module. the car is only 5 years old. i have been unsuccessful at finding a used part. the problem started in july of 2010 and it now october.

Reported in: CHESTER SC || Crash: N || VIN #: 2MEFM75W25X

EXTERIOR LIGHTING

tl*the contact owns a 2005 mercury grand marquis. the contact was driving at night approximately 40 mph with the headlights activated, and after thirty minutes, the headlights became inoperative. the contact activated the hi-beams and continued driving. the failure occurred intermittently. the vehicle was taken to a dealer where they stated that the lighting control module needed to be replaced. the vehicle was not repaired. the failure mileage was 85,000. updated 02/23/11 *bf the consumer stated the headlights continue to malfunction. the lights would go out while the consumer was driving. updated 03/07/11

Reported in: ARLINGTON TX || Crash: N || VIN #: 2MHFM75W05X

EXTERIOR LIGHTING

2005 mercury grand marquis 85,000 miles, headlights go out at any speed when hitting a bump or pot hole. no high beam or low beams but flash to pass will light both high and low if turn signal arm is held back.

Reported in: LEXINGTON SC || Crash: N || VIN #: 2MEFM74W25X

EXTERIOR LIGHTING

headlights turn off without warning, driving on dark streets at night could be dangerous. after a search found thousands of same complaints, lighting control module seems to be the problem. the part is very expensive, not counting labor.

Reported in: ROCK ISLAND TN || Crash: N || VIN #: 2MEFM74W85X

EXTERIOR LIGHTING

was driving on frreway at night when lights turned off pulled over on side of the freeway switch the lights on off for about 3 min then they turned on. since then it has been a very life threatning situation when driving at night lights turn off more freaquenty ready to sue ford for not takeing responsobility and issuing a national recall for this deffect. i was told by a close friend that works for a mercury dealer that it is the lighting control module and that all police vehicles with this problem had them replaced.

Reported in: N LAS VEGAS NV || Crash: N || VIN #: 2MEHM75W55X

EXTERIOR LIGHTING

tl*the contact owns a 2005 mercury grand marquis. while driving approximately 55 mph all of the exterior lights shut off. the vehicle was driven onto the emergency lane and after tapping on the dashboard the lights came back on. the failure had since recurred intermittently. the vehicle was taken to an independent mechanic and repaired; yet, the failure continued to occur. the failure mileage was 87,000. the current mileage was 87,500.

Reported in: LEWISTOWN PA || Crash: N || VIN #: 2MEFM75W15X

EXTERIOR LIGHTING

tl*the contact owns a 2005 mercury grand marquis. while driving 25 mph at night, both headlights failed. the vehicle was taken to an authorized dealer who stated that he would have to replace the entire unit. the vehicle was then taken to a local repair shop where the lights were repaired. the contact called the manufacturer who offered no assistance. the failure mileage was approximately 58,000. updated 03/16/11

Reported in: SOUTH ST. PAUL MN || Crash: N || VIN #: 2MEFM74W35X

STRUCTURE:BODY:HOOD

hood was open while checking oil etc. it suddenly fell down on me without warning, have cut on my right eyebrow it could have been very serious if i was in another position. was in my garage and no wind was cause probably weak struts. have not yet check it out.

Reported in: VIERA FL || Crash: N || VIN #: 2MEFM75W65X

EXTERIOR LIGHTING

tl*the contact owns a 2005 mercury grand marquis. while driving at any speed, the contact noticed that all the lights on the vehicle would suddenly shut off without warning and the contact was forced to use the hazard lights. the dealer was notified but was unable to diagnose the failure. the manufacturer was informed and the contact was awaiting a response. the vehicle was not repaired. the current and failure mileages were approximately 59,000.

Reported in: PRINCETON NC || Crash: N || VIN #: 2MEFM75W75X

EXTERIOR LIGHTING

tl*the contact owns a 2005 mercury grand marquis. the contact stated that while driving approximately 30 mph, the headlights would intermittently turn off and back on. the vehicle was inspected by a independent mechanic who replaced the turn signal switch but the failure continued. the failure mileage was approximately 78,000.

Reported in: OAKLAND OR || Crash: N || VIN #: 2MEHM75WX5X

EXTERIOR LIGHTING

tl*the contact owns a 2005 mercury grand marquis. the contact stated that the headlights shut on and off intermittently; however, the high beams continue to function. the headlight switch was replaced, but that did not correct the failure. the dealer stated that headlight module caused the failure. the contact was concerned about the safety issue. the failure and current mileages were 60000. updated 03/07/11*lj

Reported in: CENTRE AL || Crash: N || VIN #: 2MEFM75W25X

EXTERIOR LIGHTING:HEADLIGHTS

Reported in: CENTRE AL || Crash: N || VIN #: 2MEFM75W25X

TIRES

tires from walmart store#1541, with less then 10,000, rotated & balanced,at 45-55 mph tires wobble & shake. they rebalanced them today x2 but still not correct at 50-60 mph they still wobble. i just couldn't go back a third time. the store manager just said fix them to his staff and walked away.

Reported in: LOXAHATCHEE FL || Crash: N || VIN #:

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving approximately 65 mph, the headlights and taillights failed. the failure occurred on a intermittent basis. the vehicle was inspected by a dealer who informed the contact that that failure was caused by a defect in the lighting control module. the vehicle was not repaired. the failure mileage was approximately 61,000.

Reported in: BROWNFIELD TX || Crash: N || VIN #: 2MEFM74W65X

ELECTRICAL SYSTEM

i was driving on i-81 at night, i operated my left turn signal while accelerating to about 75 mph to pass a truck and my headlights went out. i accidently forced the high beam on by flipping the turn/high beam lever and i held the lever in that position until i could return to the right lane behind the truck and stop on the roadside. to say i thought i was going to die is not simply drama. the worst part was not knowing if my brake lights were working. while off the road, i could not duplicate the failure. i put on the low beam and proceeded on i-81. after some miles, i again tried the left turn signal and again the lights went out. this time i was ready, and used the high beam lever to get to the roadside. again i could not duplicate the failure. i exited as soon as possible, running on low beam, and the lights went out again on the ramp when i operated the left turn signal. i continued to ocala by way of atlanta, running in daylight only. i took the car to ocala ford as soon as i arrived in ocala. the dealer had the car several days and finally duplicated the failure. they replaced a module at the cost of $786.00 and said the car was safe to drive. no repair was done to the turn signal. i got the module from the dealer and sent it to nhtsa for testing to determine if it actually was defective. if not, then my car presents a risk to everyone sharing the highway with me at night, because the problem would still be there. in my opinion, sudden and catastrophic failure such as this presents fatal risk to anyone involved in a crash, including the general public. this failure has nothing to do with reasonable wear and tear, it is a design/manufacturing defect, worsened by a failure by ford to provide a diagnostic program. since the problem is intermittent, people may have already died and no trace of the failure would be found by examining the wreck. updated 01/19/11/*jb updated 01/20/11 *bf

Reported in: OCALA FL || Crash: N || VIN #: 2MEHM75W35X

EXTERIOR LIGHTING

Reported in: OCALA FL || Crash: N || VIN #: 2MEHM75W35X

ELECTRICAL SYSTEM

in the last two weeks when putting turn signal on the headlights go out.

Reported in: RANDOLPH MA || Crash: N || VIN #:

EXTERIOR LIGHTING

in the last two weeks when putting turn signal on the headlights go out.

Reported in: RANDOLPH MA || Crash: N || VIN #:

ELECTRICAL SYSTEM

2005 merc., head lights go off or don't come on for a mile or two. switch on manual or auto. dealer had car for two days, said all checked ok.

Reported in: LAKE KIOWA TX || Crash: N || VIN #:

EXTERIOR LIGHTING

2005 merc., head lights go off or don't come on for a mile or two. switch on manual or auto. dealer had car for two days, said all checked ok.

Reported in: LAKE KIOWA TX || Crash: N || VIN #:

EXTERIOR LIGHTING

tl- the contact owns a 2005 mercury grand marquis. the contact noticed that after traveling 25 miles or more, the headlamps would fail, causing reduced visibility forcing the use of high beams. the dealer was notified who was unaware of the issue. the vehicle was taken to an independent mechanic who replaced the light switch; however she continued to experience the same problem. the contact did not inform the manufacturer nor had the vehicle been repaired. the current mileage was 100,000 and the failure mileage was 99,000.

Reported in: GEORGETOWN SC || Crash: N || VIN #: 2MEFM75W55X

EXTERIOR LIGHTING

automatic headlights on vehicle shut off while driving and cannot be turned on or reset manually. lights eventually turn back on when vehicle is not in motion, but durations are random. high beams work when level is held down. has happened 3 times to us in a week, 31 jan 2011 being most recent event. vehicle has 52000 miles on it and is good running order. *ln

Reported in: CHESAPEAKE VA || Crash: N || VIN #: 2MEFM74W35X

VEHICLE SPEED CONTROL

tl* the contact owns a 2005 mercury grand marquis. while driving approximately 44 mph, the contact applied the brakes and there was an abnormal increase in engine rpms and the engine roared loudly. the vehicle attempted to accelerate but the contact applied the brakes abruptly. the vehicle then gradually began to decelerate to approximately 30 mph. he then disengaged the overdrive feature and once the vehicle reached a speed of 30 mph, the vehicle operated as normal. the vehicle was not taken to have the failure diagnosed or repaired. the failure and current mileage was 8,770.

Reported in: ELGIN IL || Crash: N || VIN #: 2MEHM75WX5X

EXTERIOR LIGHTING

while traveling in heavy traffic at night with my 2005 mercury grand marquis suddenly and without warning my headlights turn off and i was scarred to death,i"m a 65 year old lady and i have never been so scared!i pulled to the side of the road and after 5 mins they come back on i make it home but in a 15 mile time they turned off every couple of minutes.

Reported in: BRUSH CREEK TN || Crash: N || VIN #: 2MEHM75W75X

EXTERIOR LIGHTING

tl*the contact owns a 2005 mercury grand marquis ls. the contact stated that while driving at various speeds the headlights would suddenly shut off and on an intermittently. in order to keep the lights on he had to hold continue holding the high beam switch, until he drove onto the emergency lane and restarted the vehicle. the vehicle was inspected by an independent mechanic who advised him that the failure may be caused by the light control module. the vehicle was not repaired. the manufacturer was notified and advised him that they would confirm whether or not there were any bulletins regarding the failure. the failure mileage was approximately 75,000. updated 04/15/11*lj the consumers has since sold the vehicle. updated 05/02/11

Reported in: MUSKEGON MI || Crash: N || VIN #: 2MEFM75W05X

EXTERIOR LIGHTING

i own a 2005 mercury grand marquis, while driving, the headlights will go out without warning. all other outside lights stay on and passing lights work. i have researched this and found all sources say it is a failed lcm, light control module. i have not found a safety recall for this problem, but have found several complaints. of all the complaints on this particular vehicle, failed headlights is number one. this should be a safety recall. owners should not be required to pay to have a safety issue like this repaired. i have contacted ford and mercury dealers concerning this, and have been told there are no recalls on this vehicle. this problem keeps happening more often and makes it nearly impossible to drive the car at night. you can use the passing lights, but that is very dangerous, because it blinds other drivers.

Reported in: LAS VEGAS NV || Crash: N || VIN #: 2MEFM74W65X

EXTERIOR LIGHTING:HEADLIGHTS

tl* the contact owns a 2005 mercury grand marquis. while driving approximately 55-60 mph, the low beam headlights failed and the contact had to utilize the high beam headlights. the vehicle was taken to an authorized dealer where the contact was advised that the low beam modular failed and would need to be replaced. the vehicle was not repaired. the failure mileage was 52,000 and the current mileage was 52,500.

Reported in: NORTH CALDWELL NJ || Crash: N || VIN #: 2MEFM74W75X

ELECTRICAL SYSTEM

i have a 2005 mercury grand marquis. i was driving and suddenly my headlights went out without warning. this is a very scaring situation at night. i have been looking online to see if there has been a recall, and also i took it to the ford dealer where i purchased the vehicle and they told me it was a electrical module and the cost is enormous. i don't think that me the consumer should have to bear the cost of a defect that is such a safety hazard. why haven't this matter been recalled? someone could lose their life, traveling down a dark two lane highway and suddenly you have no lights. this is very frightening. and what's more frightening is that nothing is being done about. but i will not stop until i see something done.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: CEDAR HILL TX || Crash: N || VIN #: 2MEFM75WX5X

EXTERIOR LIGHTING:HEADLIGHTS

tl* the contact owns a 2005 mercury grand marquis. while driving an unknown speed, the headlights failed. the vehicle was parked and after cooling off, the headlights began operating as normal. the failure recurred whenever the vehicle was operated. the vehicle was taken to an authorized dealer where the contact was told that the lighting control module failed. the vehicle was repaired. the failure mileage was 50,000 and the current mileage was 53,000. updated 06/14/11

Reported in: MINERAL RIDGE OH || Crash: N || VIN #: 2MEFM74W65X

POWER TRAIN

i did owned a 2005 freestar van until i traded it off, while driving the motor just quit running after getting the van restarted with no trouble the tranny would not go forward or in reverse. the tranny light came on so i had to have the tranny rebuilt at my cost plus the toll bill. ford should take of this problem before someone gets a fatal accident and reimburse out of pocket money to all that file a complaint.

Reported in: 63957 MO || Crash: N || VIN #:

EXTERIOR LIGHTING

lighting control module failed. fortunately, i was not driving in traffic or on the freeway as many of the complaints i found on the internet. this is a serious defect and a recall should be issued as this issue occurs normally between 50,000 and 100,000 miles. the problem is so large that junk yard operators told me that all the wrecked 2005 models have been stripped of this item. this is the first complaint i have ever registered because it is such a serious safety issue and must be addressed before traffic deaths occur or have occurred. thank you for your prompt assistance in the crucial matter. p.s. a ford dealer told me they sell many of these items and are aware of the problem.

Reported in: CLOVER SC || Crash: N || VIN #: 2MEFM74W05X

ELECTRICAL SYSTEM

while driving the headlights went completely out. the high beams would only come on if you pulled the lever forward and this was only momentarily. was not able to use the switch to turn them back on. had to pull over in a parking lot because it was dark. after a few minutes the lights started to work again but soon failed again.

Reported in: PEARLAND TX || Crash: N || VIN #: 2MEFM74W65X

ELECTRICAL SYSTEM

my wife and i were pulling into a four lane highway at 9:30 pm in the evening, after finishing dinner. once we had approached highway speed of about 45 to 50 mph, our front head lights went out. immediately my wife pulled off the highway with our lights out, i got out of the auto to insure the lights had indeed gone out...yes, they were out black as midnight. i asked my wife to see if they would come back just for the heck of trying something. yes the lights did come back on and remained on for the remainder of our 25 minute drive. as my wife and i were driving home, she indicated to me this was not the first time, only one of several times as she was driving, it might be in the rain day or night, she never knew when it would happen, however at this time, the lights seem to go out on a regular basic. i'm going to see if the dealer can repair, what i have been lead to believe is the lcm, and to expect a charge up to $800.00+, this is a horrible accident waiting to occur, and a expense that i think merc. show absorb, with all of the problems with the same problem for several years now, i would hope a nation wide recall should take place, before the is loss of life. i thank you for your time, and i do appreciate any help you may be able to offer. kind regards, owner of the above auto, 2005 merc. grand marq. light control module, problem.

Reported in: WESTOVER AL || Crash: N || VIN #: 2MEFM75W15X

EXTERIOR LIGHTING

Reported in: WESTOVER AL || Crash: N || VIN #: 2MEFM75W15X

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

2005 mercury grand marquis. consumer writes to request reimbursement *tgw the consumer's claim for reimbursement was denied because the vehicle did not have roadside assistance coverage and parts/labor were not covered by roadside assistance. the serpentine belt and lighting control module had to be replaced. *jb

Reported in: NARANJA FL || Crash: N || VIN #: 2MEFM74W05X

EXTERIOR LIGHTING

Reported in: NARANJA FL || Crash: N || VIN #: 2MEFM74W05X

EXTERIOR LIGHTING

tl*the contact owns a 2005 mercury grand marquis. the contact stated that on an intermittent basis the headlights would fail for approximately 15 to 20 minutes while driving various speeds. the dealer advised him that he needed to bring the vehicle in for diagnostic testing. the manufacturer was notified and offered no assistance. the failure mileage was approximately 53,000. updated 08/01/11*lj updated 08/02/11

Reported in: LONG BEACH CA || Crash: N || VIN #: 2MEFM75W85X

VISIBILITY:DEFROSTER/DEFOGGER SYSTEM

automatic controls for air conditioning/heat defective in many, many cars. mercury grand marquis 2005. serviceman tells us that there should be a recall for this item as this is a major issue nationwide!

Reported in: CULLMAN AL || Crash: N || VIN #: 2MEFM75W55X

ELECTRICAL SYSTEM

Reported in: CULLMAN AL || Crash: N || VIN #: 2MEFM75W55X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving approximately 60 mph, with the headlights illuminating, the lights unexpectedly shut off. the vehicle was cautiously manuevered to the side of the road where the contact turned on the high beam headlights. the vehicle was taken to an authorized dealer where the contact was informed that the headlight control module needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 48,000. updated 8/29/11 *cn the consumer stated once the lights go off, they do not come back on; not even the high beams. updated 09/28/11

Reported in: EUREKA MO || Crash: N || VIN #: 2MEFM74W85X

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

both headlights failed, in both dim and high-beam positions. they will not come on in either the automatic or manual dashboard switch positions. (the bulbs are still good.) the parking lights, turn signals, tail lights, and brake lights continued to function. this happened at night. it should be obvious that this failure will *always* occur at night, or during stormy weather, threatening safety, because headlights are not normally used during the daytime. later testing revealed the problem to be intermittent. at one point, the automatic dashboard switch position worked for both dim and high-beams, but the manual switch position did not work. the next morning, both the automatic and manual positions worked. when the problem first occurred, neither position would work. this intermittent problem is consistent with a large number of complaints and reports for the 2003-2005 model years, and the problem is the lighting control module. this module is so unreliable that it has been named the "lights out module" on the internet. a sampling of complaints can be found at these web sites: http://www.arfc.org/complaints/2003/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2004/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2005/ford/crown_victoria/exterior_lighting/problem.aspx. this is a *safety* issue. lives are at stake. please force a recall to correct this problem before innocent people are killed. although the parking lights and tail lights continued to work, so other drivers can see the car with the failed headlights, the driver of the car with the failed headlights *cannot* see where he is going!! he could run into a parked car, hit a pedestrian, hit a bicyclist, hit a tree or other obstruction, etc. this is a very dangerous situation! *kb

Reported in: MELBOURNE FL || Crash: N || VIN #: 2MEFM74W85X

EXTERIOR LIGHTING:HEADLIGHTS

Reported in: MELBOURNE FL || Crash: N || VIN #: 2MEFM74W85X

VEHICLE SPEED CONTROL

tl* the contact owns a 2005 mercury grand marquis. while driving at approximately 10 mph and depressing the brakes, the vehicle suddenly accelerated until the brake pedal was released. also, while parked, the contact depressed the brakes and the vehicle lunged forward. the failure recurred intermittently. the vehicle was not taken to the dealer for diagnostics or repairs. the vin was not available. the approximate failure mileage was 5,000.

Reported in: BEL AIR MD || Crash: N || VIN #:

EXTERIOR LIGHTING

while driving at night, my wife put on the left turn signal and the headlights immediately failed, creating a dangerous situation. she frantically fiddled with various light controls until finally discovering that by manually holding the "flash to pass" high beam lever, it brought the headlights on allowing her to make it home. the headlights were checked by the ford dealer on august 5, 2011. tests revealed no cause but the mechanic suspected the light control module. he advised further driving, which i did that same evening only to experience repeated headlight failure when using either turn signal or activating the high beams. then i discovered a number of internet postings in which drivers experienced the same problem with grand marquis' or ford crown victorias made in the 2000's. then i found a website which stated that the original light control module had a major problem involving a bad circuit that is the definitive cause of the problem. the local ford dealer acknowledged awareness of the problem (even citing several crown victoria police interceptors that required lcm replacement), but because ford has not issued a recall, they wanted over $1,000 for diagnosis, part, and labor. a website also noted that ford recently completely revised the lcm with an internal redesign by ford engineers so that the new lcms will never fail. the website also noted that some dealers continue to sell the old defective lcm which will only fail again. my opinion: besides not wanting to pay an exhorbitant amount to replace one component of a vehicle's light system, it appears ford is fully aware of a potentially deadly defect affecting many thousands of grand marquis' and crown victorias currently in use, but has not issued a recall. this potentially deadly defect must be addressed! it is entirely possible fatal accidents have already occurred but were misattributed.

Reported in: SUFFOLK VA || Crash: N || VIN #: 2MEFM74WX5X

EXTERIOR LIGHTING

Reported in: SUFFOLK VA || Crash: N || VIN #: 2MEFM74WX5X

EXTERIOR LIGHTING

Reported in: SUFFOLK VA || Crash: N || VIN #: 2MEFM74WX5X

WHEELS

tl* the contact owns a 2005 mercury grand marquis. the contact noticed air was leaking from the rim because all four wheels were corroded. the dealer inspected the vehicle and informed the contact of corrosion on the wheels. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 14,618. the approximate failure mileage was 10,000.

Reported in: GREENWOOD LAKE NY || Crash: N || VIN #: 2ME8M75W85X

SEAT BELTS

failure of seat belt pretensioner driver side rendering air bag system inoperable replacement cost $416.96 replaced seat belt @ pretensioner air bag light then went off

Reported in: SAUCIER MS || Crash: N || VIN #: 2MEFM74W45X

EXTERIOR LIGHTING

while driving my car at in the very early morning both headlights failed on a curvy downhill road. i switched the headlight switch from the automatic position to the manual "on" position, but the headlights did not come back on. i pushed the high beam switch forward to the high beam position but this failed to turn on the high beams. i pulled the high beam switch back to the high beam "flash" position which did illuminate the high beams. i held the switch back in this position (to the displeasure of approaching drivers) until i found a safe place to pull over. i cycled the headlight switch numerous times with no effect. the light did finally come back on their own for a short time, but them went off again. this happened several times unit they finally did some back on for a lengthy period of time. the next day the same situation occurred. at all times the other lights (dash, parking, etc) continued to operate. very dangerous.

Reported in: MADISON IN || Crash: N || VIN #: 2MEFM74W55X

ELECTRICAL SYSTEM

headlights go out or sometimes will not come on. lighting control module relay intermitten. lights go out with no warning while driving. high beams and cornering lights also inop when acting up.getting worse with time. this is a serious safty issue as it happens on freways, highways etc. we have to tap the lcm in order to get the lights back on but they go out again. this is a very expensive fix ($800) so i cant afford to have replaced. please this should be a recall.

Reported in: REDFORD MI || Crash: N || VIN #: 2MEHM75W45X

EXTERIOR LIGHTING

Reported in: REDFORD MI || Crash: N || VIN #: 2MEHM75W45X

EXTERIOR LIGHTING

i was driving down the raod at 70 mph and the headlights blinked off, all the lites went off, headlites, tailites, all. i turned the headlite switch on and off and nothing. i slowed and down and began to pull of the interstate and the lites blinked back on again. this occurred 3 more times on the way into work. i notified ford, no assistance and the dealer replaced the lighting control module, stated they had seen a few of them. i saw a chrysler had a problem and thought i should report mine. i notified ford this was a safety item and they should issue a recall. *tt

Reported in: JACKSONVILLE FL || Crash: N || VIN #: 2MEFM74W15X

EXTERIOR LIGHTING

lighting monugal failure.

Reported in: DEER PARK TX || Crash: N || VIN #: 2MEFM74W25X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights would intermittently shut off. the contact also stated that three weeks prior to the failure, the headlights began to dim. the failure also occurred when the high beams were engaged. the vehicle was taken to an authorized dealer and the contact was informed that this was a known failure and the repairs were not covered by warranty. the contact was also informed that a failure of the headlight module caused the failure. the failure mileage was 45,000 and the current mileage was 46,000.

Reported in: PASSCHRISTIAN MS || Crash: N || VIN #: 2MEFM75W85X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights failed and the contact would have to play with the on/off switch to get the lights to illuminate. in addition, the headlights would fail when the turn signals were activated. the contact took the vehicle to the dealer where the dealer advised that the light control switch needed to be replaced. the vehicle was not repaired. the contact did not call the manufacturer. the failure mileage was 79,086 updated 11/16/11*lj updated 11/30/11

Reported in: TOPEKA KS || Crash: N || VIN #: 2MEFM75W05X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. while driving approximately 30 mph the driver and passenger side headlights shut off. the contact stated the high beam light switch had to be sustained in order to illuminate the road. the failure occurred twice. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 49,000. updated 11/08/11*lj updated 11/30/11

Reported in: TAYLOR MI || Crash: N || VIN #: 2MEFM75W85X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights and high beam headlights failed without warning. the contact went to try the lights two hours after the failure and the lights did illuminate, but failed shortly thereafter. the vehicle was taken to the dealer where the contact was told that there was short in the lever used for the turn signal and the lights. the vehicle was not repaired. the failure and current mileages were 96,000.

Reported in: FAIRVIEW TX || Crash: N || VIN #: 2MEHM75W35X

EXTERIOR LIGHTING

the headlights do not turn on automatically or manually, day or dark at night, unless you use the bright lights. he lights will not turn on by the control lever. the lights will only work by pulling and holding the light control lever towards the driver thereby turning the bright lights on. the bright lights will not stay on unless you hold the lever with your hand. the headlights still do not turn on even if you turn the control inside the car. i looked at all the fuses in the fusebox . i di not see any split wires in the fuse indicating a blown fuse.

Reported in: FAIRFAX STATION VA || Crash: N || VIN #: 2MEFM75W85X

EXTERIOR LIGHTING:HEADLIGHTS

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving at any speed and attempting to brake, the vehicle suddenly accelerated. the failure was experienced numerous times. the vehicle was taken to the dealer several times for the failure where the dealer test drove the vehicle, but was unable to duplicate the failure. the vehicle was then taken to a local mechanic for further inspection. the contact also experienced failures with the headlights. the headlights were replaced but the abnormal acceleration failure was not repaired. the vin was not available. the failure mileage was 150 and the current mileage was 15,600.

Reported in: LONGWOOD FL || Crash: N || VIN #:

VEHICLE SPEED CONTROL

Reported in: LONGWOOD FL || Crash: N || VIN #:

EXTERIOR LIGHTING

lighting control module relay intermittent: after reading other peoples incident reports i thank god for getting my family through our involvement with this head light failure situation. we were out of town and got into our car and no headlights! this is a problem that needs to be considered a high priority risk but unfortunately not until a major death related situation will get this resolved. but with the head lights being in the front of the car and a crash will destroy the evidence. i write this so my family and lawyers will be in the loop about this situation. thank you ford for taking this seriously. knowing this i sure hope when i sell my ford mercury that i am not held liable with the manufacturer. we are still coping with the issue. we try to get off the roads by dark.

Reported in: ATHENS AL || Crash: N || VIN #: 2MEFM74W15X

EXTERIOR LIGHTING:HEADLIGHTS

2005 mercury grand marquis. consumer requests nhtsa investigate head lights control module *tgw the consumer stated the headlights stopped working after 10 minutes. the lights went out several times while driving early in the morning hours and at night. the control module was replaced at a cost of $ 684.54.

Reported in: QUINCY FL || Crash: N || VIN #: 2MEFM74W25X

EXTERIOR LIGHTING:HEADLIGHTS

tl* the contact owns a 2005 mercury grand marquis. the contact was driving 65 mph when the headlights illuminated unexpectedly and failed to work properly. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was 40,000 and the current mileage was 61,000. updated 02/15/12*bf the consumer stated he has since replaced the lighting control module and there have been no further problems. updated 03/08/12

Reported in: WARMINSTER PA || Crash: N || VIN #: 2MEFM74W25X

EXTERIOR LIGHTING

Reported in: WARMINSTER PA || Crash: N || VIN #: 2MEFM74W25X

EXTERIOR LIGHTING

the lights went out while driving in the city at night. i pulled over and played with the light switch until they came back on. i had trouble with the lights several times, before i replaced the light switch on 01/04/12. on a trip to the store tonight, the lights went out again. after checking on the internet, it seems it must be the lcm module, at a cost of $700, to $900. dollars. it seems this is a very dangerous problem with ford motor co, vehicles.

Reported in: NEW BERN NC || Crash: N || VIN #:

ELECTRICAL SYSTEM

Reported in: NEW BERN NC || Crash: N || VIN #:

VEHICLE SPEED CONTROL

upon starting up 2005 mercury marquis (~24000 miles) and placing car into drive, car accelerated at a high rate of speed and crashed into a gas station pump. the car accelerator malfunctioned and was in a "jammed state". the driver immediately put right foot then both feet on brake trying to get the vehicle to stop. the car would not slow much less stop. driver suffered very serious eye injury and currently has no sight in injured left eye. there is the risk of losing left eye. passenger suffered fractured sternum and other bruising. both driver and passenger are traumatized from this car accelerator malfunction.

Reported in: SPRING LAKE NJ || Crash: Y || VIN #: 2MEFM74W85X

ELECTRICAL SYSTEM

Reported in: SPRING LAKE NJ || Crash: Y || VIN #: 2MEFM74W85X

ELECTRICAL SYSTEM

it was approx. 2:30am [night time] and i was driving on a rural state highway @ 65mph with the cruise control set. the headlights on my 2005 mercury grand marquis suddely went out. the switch was set to automatic on / off. visibility instantly became zero in the pitch black.. as i was 20 miles outside of town on a state highway in an unpopulated area with no lighting.. not even moon light. i slammed on my breaks running off the roadway into the drainage ditch.. taking over 100 feet to stop. after gaining my composure, i noticed that my dashlights were still working along with my yellow warning lights. i tried the headlights switch by changing it from off, to full on- to auto... with no success at first. but after 3-4 minutes the lights suddenly came back on and worked in both the auto & in the switched 'on' positions for 20-30 seconds and then shut off. so i knew the problem wasn't with a blown fuse. this continued to be the cycle.. the headlights would come on for 20-30 seconds and then shut off for several minutes before working again. by pulling the turn control / high beam lever toward me, i was able to get the passing light setting of my headlights to work and was able to drive back home... but this created a danger to vehicles i met.. as it blinded them. i couldn't turn off the bright passing beam without going dark on the roadway. next morning i checked the internet about this problem and discovered that 1000's of other mercury grand marquis owners have had this same problem.. that mercury has known about this problem for years... with similar problems prior to 2005. not only has mercury knowingly endangered my and the other owners [and their faimlies] lives.. mercury has created a very profitable income charging its customers close to $700 for a repair that they know is the result of a faulty factory installed headlight control module. this rates a recall! *tt

Reported in: ALTUS OK || Crash: N || VIN #: 2MEFM75W05X

EXTERIOR LIGHTING

Reported in: ALTUS OK || Crash: N || VIN #: 2MEFM75W05X

VISIBILITY

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the low beam headlight failed and the contact had to drive using the high beam headlights. the local mechanic replaced the relay switch and the headlight switch, but the failure was not corrected and the contact could only use the high beam headlights. the vehicle was taken to the dealer where a diagnostic was performed, which located the failure at the headlight module. the vehicle was not repaired. the manufacturer was made aware of the failure. the vin was not available. the failure mileage was 52,000 and the current mileage was 53,000.

Reported in: HAZARD KY || Crash: N || VIN #:

EXTERIOR LIGHTING

while driving at night on nj highway 29 in trenton the headlights went off. they would not turn on except when i held the "brights" lever up. at some point they would come back on, but then they would go off again. i was at speed and in traffic on a lighted roadway. took car to ford dealer but did not get repaired because cost is exorbitant (over $800). the problems continues so i do not drive this car at night. this apparently happens frequently to this make/model/year but manufacturer does not see it as a problem (i corresponded with them on this matter). before i realized the severity i continued driving and the lights cut out on a poorly lighted city street as i was turning the corner and i almost hit a pedestrian i could not see.

Reported in: TRENTON NJ || Crash: N || VIN #: 2MEFM74W55X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights stopped illuminating while driving at various speeds. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 90,000.

Reported in: LUMBERTON MS || Crash: N || VIN #: 2MEFM74W75X

EXTERIOR LIGHTING

headlights fail to come on or suddenly shut off while driving. other lights, interior and exterior function. headlights will burn only if the turn signal lever is held back. this is an extremely dangerous malfunction that is being experienced by many ford crown victoria and mercury grand marquis owners, model years 2004-2005. dealers will replace light control module for $500 with no guarantee it will fix the problem. i know of several ford owners with the same identical problem. many wrecking yards are sold out of the salvaged lcms (doesn't fix the problem anyway.)

Reported in: ELSA TX || Crash: N || VIN #: 2MEFM74W75X

SEAT BELTS

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the air bag warning light illuminated upon starting the vehicle. the vehicle was taken to an independent mechanic where the seat belts were replaced because the pretensioners had failed. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 41,450. updated 05/08/12*lj the consumer stated the front and rear seat belts were replaced. updated 05/14/12

Reported in: SAN ANTONIO TX || Crash: N || VIN #: 2MEFM74W35X

AIR BAGS

Reported in: SAN ANTONIO TX || Crash: N || VIN #: 2MEFM74W35X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 30 mph, the headlights failed to illuminate. the contact took the vehicle to a dealer for a diagnostic test where the dealer replaced the multifunction switch. the repair did not remedy the issue. the contact took the vehicle back to the dealer for a second diagnostic test and the dealer determined that the module which controlled the exterior lighting was defective. the dealer did not replace the module. the failure mileage was 112,000.

Reported in: MILFORD NH || Crash: N || VIN #: 2MEFM75W15X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights intermittently failed while driving at various speeds over 30 mph. the contact had to stop the vehicle and wait until the lights reset independently. the contact replaced the headlight switch and turned the signal lever, but the failure persisted. the manufacturer was made aware of the failure and provided no assistance. the failure mileage was 78,000.

Reported in: MADISON CT || Crash: N || VIN #: 2MEFM74W05X

EXTERIOR LIGHTING:HEADLIGHTS

headlights randomly, unexpectedly goes out completely. this is very dangerous..... *kb

Reported in: ALEXANDRIA LA || Crash: N || VIN #: 2MEFM74W35X

EXTERIOR LIGHTING

headlights randomly, unexpectedly goes out completely. this is very dangerous..... *kb

Reported in: ALEXANDRIA LA || Crash: N || VIN #: 2MEFM74W35X

EXTERIOR LIGHTING

headlights will activate and deactivate without controls being manipulated. when they are active, they only stay on briefly. common problem amongst that year and model after performing an online search for the issue and possible recall action by mercury/ford motors. *js

Reported in: BROOKLYN NY || Crash: N || VIN #: 2MEHM75W95X

ELECTRICAL SYSTEM

headlight failure while driving at night.

Reported in: NEW BERN NC || Crash: N || VIN #: 2MEFM74W35X

EXTERIOR LIGHTING

headlight failure while driving at night.

Reported in: NEW BERN NC || Crash: N || VIN #: 2MEFM74W35X

EXTERIOR LIGHTING

at approximately 11:00 pm on 3/24/12, i suddenly lost my headlights as i was driving south through north carolina on interstate-95. i pulled into a rest area, and after a few minutes, my headlights came back on when i restarted the car. i drove for a few more hours without further incident. at approximately 8:00 pm on 3/25/12, i lost my headlights again while driving through florida. fortunately, i was only a few miles away from my motel when the incident occurred. the next morning, 3/26/12, i took my car to an independently-owned garage, and the mechanic diagnosed the problem as a defective light control module. he was able to obtain a new module from a nearby ford dealership and successfully install the module into my car. there is no question the light control module was defective because the mechanic was unable to restore my headlights by first trying to replace the headlight switch or the headlight dimmer switch. what's more, he was unable to get the defective light control module to respond to an external computer command. the repair cost $816.77. i was concerned that i suddenly lost my headlights while driving on a busy interstate highway, but even more concerned when i heard a parts specialist at the ford dealership that provided my new replacement light control module claim his dealership was replacing an average of three of these modules weekly on ford crown victoria patrol cars being driven by local police. the idea of policeman losing their headlights during high speed pursuits at night made me very concerned. my concern was heightened when i started investigating the matter on the internet and read many stories similar to mine. a number of these stories suggested that ford has known about these defective light control modules for quite some time and that a recall has long been in order. thank you for your attention to this serious matter.

Reported in: HALLSTEAD PA || Crash: N || VIN #: 2MEFM74W15X

ELECTRICAL SYSTEM

Reported in: HALLSTEAD PA || Crash: N || VIN #: 2MEFM74W15X

EXTERIOR LIGHTING

i was driving around 11 pm on april 15, 2012 when headlights failed to remain illuminated. blindly swerved off road onto grass. shut car off and restarted. headlights failed to engage. drove remaining duration of trip with high beams engaged. this is the third occurrence in two weeks. the first two occurrences were at around 15 miles per hour. the third instance almost resulted in an accident. *js

Reported in: JENKINTOWN PA || Crash: N || VIN #:

EXTERIOR LIGHTING:HEADLIGHTS

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights went out while driving approximately 35 mph. the vehicle was taken to an independent mechanic for a diagnostic test. the mechanic stated that the headlight switch would have to be replaced. the manufacturer was made aware of the failure and stated that the part was not in stock. the vehicle was not repaired. the approximate failure mileage was 38,000. updated 07/19/12 *bf updated 07/25/12

Reported in: MUSKEGO WI || Crash: N || VIN #: 2MEFM74W85X

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

Reported in: MUSKEGO WI || Crash: N || VIN #: 2MEFM74W85X

EXTERIOR LIGHTING

Reported in: MUSKEGO WI || Crash: N || VIN #: 2MEFM74W85X

STRUCTURE

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the brake and accelerator pedals were positioned very close to one another. as a result, the contact experienced a failure in which he depressed both pedals simultaneously. the failure was experienced several times. the vehicle was not taken to a dealer to have the failure diagnosed or repaired. the manufacturer was made aware of the failure and offered no assistance. updated 09/06/2012 *js

Reported in: GLENDALE AZ || Crash: N || VIN #: 2MEFM74W45X

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Reported in: GLENDALE AZ || Crash: N || VIN #: 2MEFM74W45X

EXTERIOR LIGHTING:HEADLIGHTS

tl* the contact owns a 2005 mercury grand marquis. the headlights failed intermittently. the dealer and manufacturer were notified of the failure. the vehicle was not repaired. the failure mileage was 76,000 and the current mileage was unknown. updated 0717/12*lj the consumer stated the failure of the headlights happened on eight separate occasions, after the vehicle had been parked. occasions in between, the lights engaged properly. updated 07/17/12

Reported in: DEKALB IL || Crash: N || VIN #: 2MEFM75W75X

EXTERIOR LIGHTING

let me start by saying this is a safety risk that could lead to loss of life. while driving at night, headlights went out. instrument illumination stayed on. headlight switch was cycled and the headlights cam back on. they turned off minutes later. after pulling over and cycling the bright lights and the headlamp switch, it was determined that driving with the signal light pulled back into bright-flash position was the only way to drive. this was after several pull-off-the-road events. we took the vehicle to the mechanic, who determined the headlight switch to be bad. $300 afterwards, the intermittent symptoms went away. however, the headlights never illuminated. from 12/11 through 5/12, the vehicle was driven only during the day -- occasionally at night, but with the turn signal pulled back to highbeam flash. after reviewing many internet posts, i discovered the light control module (lcm) was the suspect component. the dealership price for this component, as of 5/12, is $521.67. i removed the lcm and opened it to inspect. after nothing was found (burned components, cold solder joints, etc.), i reassembled and reinstalled it. after an operational check to see if reseating the connectors fix it, i discovered the headlight system fully functional. we'll see if the problem repeats itself. this problem was reported an many internet repair posts for 2003-2005 ford crown vics and grand marquis.

Reported in: ALLEN TX || Crash: N || VIN #: 2MEFM74W45X

EXTERIOR LIGHTING

Reported in: ALLEN TX || Crash: N || VIN #: 2MEFM74W45X

ELECTRICAL SYSTEM

i was driving home and my headlights cut off with no warning at night, they came on again for a min., but cut off this has happened 4 times since. i have to hold my bright switch down for a 30 min drive home. i have had a fuses checked, after looking on line it looks like several people have had this same issue, this is scary, considering i have 3 children.

Reported in: CONYERS GA || Crash: N || VIN #: 2MEFM75W25X

EXTERIOR LIGHTING

Reported in: CONYERS GA || Crash: N || VIN #: 2MEFM75W25X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the head lamps would fail sporadically. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 70,000 and the current mileage was 74,000.

Reported in: WILLISTON SC || Crash: N || VIN #: 2MEHM75W85X

EXTERIOR LIGHTING:HEADLIGHTS

in october 2011, i was driving at night when my headlights went off. i pulled into a parking lot to investigate the problem. i got out and took a walk around the car and all the lights were working except the headlights. i turned the lights switch off for a few minutes and the lights came back on. the problem worsened and i found that i could hold the "momentary" high beam switch on and the headlights would work -- as long as i held the switch in the high beam position. the situation worsened, and now the headlights will not come on for any length of time. the problem has escalated from october 2011 until late may 2012. if i need to drive the car at night, i must hold the "momentary" high beam switch while i drive. once in a while you can see the headlights come on because the lights get extremely bright. then i can release the "momentary" high beam switch. the lights will only stay on for about 10 seconds and then go back off. my mechanic told me that many mercury grand marquis and ford crown victoria's around the model year of my car have this problem. he has traced the problem to something called the lighting control module. it seems to me that this is an engineering problem. ford wants $600.00 just for the part. if you search the internet for similar problems, you will find an abundance of very similar situations as i have described to you. not everyone is reporting this problem. please help! updated 08/20/12

Reported in: YPSILANTI MI || Crash: N || VIN #: 2MEFM75W75X

EXTERIOR LIGHTING

Reported in: YPSILANTI MI || Crash: N || VIN #: 2MEFM75W75X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while parked, the headlights would not illuminate. the contact was able to activate the high beam headlights by holding the turn signal bar. the low beam headlights illuminated intermittently. the vehicle was taken to an independent mechanic for a diagnostic test. the mechanic stated that the headlight control module would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 72,800.

Reported in: NORTH PATCHOGUE NY || Crash: N || VIN #: 2MEFM74W55X

VEHICLE SPEED CONTROL

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while parking, he attempted to apply the brakes but depressed the accelerator pedal instead. the contact crashed against another vehicle as a result. there was no damage. the contact stated that the failure was due to how close the pedals were positioned to one another. the vehicle was taken to dealer, who offered no assistance. the manufacturer was not notified. the vin was not available. the failure and current mileages were 18,000.

Reported in: VERMILION OH || Crash: Y || VIN #:

SERVICE BRAKES

Reported in: VERMILION OH || Crash: Y || VIN #:

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 30 mph, he was pulled over by a police officer and informed that the headlights were not illuminated. the contact stated that the headlight switch indicated that the headlights were illuminated when the failure occurred. the failure recurred intermittently. the vehicle was taken to an authorized dealer and the contact was informed that the headlight module needed to be replaced. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure mileage was 60,000.

Reported in: TAMARAC FL || Crash: N || VIN #: 2MEFM74W15X

EXTERIOR LIGHTING:HEADLIGHTS

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while his instrument panel showed that the headlights were activated, the lights were not illuminated. the vehicle was taken to the dealer however the problem could not be replicated. the dealer did suggest that the module was faulty and that the contact could reach under the dashboard and tap it, and the lights would illuminate. the contact did not feel the remedy was reasonable or safe. the manufacturer was notified of the issued however, offered no assistance. the vehicle was not repaired. the failure and current mileages were 60,000. updated 08/01/12*lj updated 08/01/12

Reported in: TAMARAC FL || Crash: N || VIN #: 2MEFM74W15X

EXTERIOR LIGHTING

Reported in: TAMARAC FL || Crash: N || VIN #: 2MEFM74W15X

EXTERIOR LIGHTING

while driving at night the headlights will go out and would not come back on for a few min. then they will work for a little while and go out again. this is very dangerous when the headlights go out in the dark or during rainstorms. *tt

Reported in: OCEAN SPRINGS MS || Crash: N || VIN #:

ELECTRICAL SYSTEM

Reported in: OCEAN SPRINGS MS || Crash: N || VIN #:

UNKNOWN OR OTHER

Reported in: OCEAN SPRINGS MS || Crash: N || VIN #:

VEHICLE SPEED CONTROL

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the driver of the vehicle was traveling 10 mph when the vehicle accelerated up to 50 mph and the driver crashed into several trees. the vehicle was not destroyed and there were no injuries. the vehicle was towed to a repair shop but the cause of the failure was unknown. the manufacturer was not notified of the incident. the failure mileage was unknown. the vin was unavailable.

Reported in: HOT SPRINGS AR || Crash: Y || VIN #:

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights and tail lights were inoperable while driving at various speeds. the vehicle was taken to an independent mechanic, who inspected the failure and stated that the headlight control module failed and needed to be replaced. neither the dealer nor the manufacturer were notified. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 80,000.

Reported in: STILLWATER OK || Crash: N || VIN #: 2MEFM75W25X

ELECTRICAL SYSTEM

while traveling at night on the interstate, the head lights on our 2005 mercury grand marquis quit working and we had to pull over in the emergency stopping lane. all hazard, marker lights and dash lights continued to work. after spending a few minutes on the side of the road, the head lights began to work again and we made it to our destination. i thought i might have touched something wrong at the time as i do not drive this car very often (or that maybe too much light had flashed on the light sensor on the dash and made them go out.) this is my wife's car and she uses it mostly during daytime. the car is not driven very often at night and so it was a quite a while before this happen again. it is now happening more often and after talking to others, it appears that this is much more common on grand marquis, crown vics, and towncars than i would have ever thought. i believe that this is a design defect of ford's lighting control module (lcm) part# 7z-13c788-aa and ford should have recalled and replaced these defective lcm's long before now. we have never been contacted by ford about a recall and i could not find any information about a lcm recall on ford's or any other website. since it looks like ford is not interested in my safety, i have placed an order to purchase ford's improved replacement lcm for my car. i really don't think i should have had to pay for this item to replace their obvious defective component. if ford didn't think they had a defective product, they would not have made several improvements on their lcm and re-classified it as 7z-13c788-ac instead of -aa.

Reported in: WINTER HAVEN FL || Crash: N || VIN #: 2MEFM74W25X

EXTERIOR LIGHTING

was coming home in pitch dark and the headlights just went and i run off the road, a good thing there was not tree there. then on the internet i found out this is a common problem for this vehicle, i do not know why something has not been done about it.

Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 2MHHM75W45X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 55 mph, the headlights and high beam headlights stopped illuminating. the vehicle was taken to an authorized dealer and the headlight control module was replaced. the failure continued intermittently. the manufacturer offered no assistance. the failure mileage was 45,726.

Reported in: BRUNSWICK OH || Crash: N || VIN #: 2MEFM74W45X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights failed. the contact tried to engage the switch multiple times but to no avail. the vehicle was taken to the dealer for inspection where they stated that the light control module was malfunctioning and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 85,000.

Reported in: LAFAYETTE GA || Crash: N || VIN #: 2MEFM75W55X

VEHICLE SPEED CONTROL

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the vehicle suddenly accelerated whenever the contact was braking to a stop. the failure recurred several times. the vehicle was not taken to the dealer. the failure mileage was unknown and the current mileage was 46,000.

Reported in: LEESBURG FL || Crash: N || VIN #: 2MHFM75W75X

EXTERIOR LIGHTING

driving down the road, the headlights went out. hasn't worked automatically or manually since. the high beam lights would not work either unless i held it in the position that i would normally just push for it to stay on. in process of taking car to dealer. i have had the car for one year in july. hope ford pays for this because it must be a factory defect. i see that many other people have or have had the same problem.

Reported in: NORTH CHARLESTON SC || Crash: N || VIN #: 2MEFM74W25X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving the headlights failed. the contact turned the lights on and the failure recurred. the vehicle was taken to the dealer who diagnosed that the light module and the icm needed to repair. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 82,864. updated 10/10/12 *cn updated 10/17/12

Reported in: THORSBY AL || Crash: N || VIN #: 2MEFM74W15X

EXTERIOR LIGHTING

headlights stopped working. entire lighting control model had to be replaced. the cost of the work at the dealer was $708.47.

Reported in: OWINGS MILLS MD || Crash: N || VIN #: 2MHHM75W25X

ELECTRICAL SYSTEM

headlights stopped working. entire lighting control model had to be replaced. the cost of the work at the dealer was $708.47.

Reported in: OWINGS MILLS MD || Crash: N || VIN #: 2MHHM75W25X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. while parked, the headlights failed to illuminate. the failure recurred intermittently. the warning flashers were the only lights on the exterior of the vehicle that functioned when the headlights were inoperable. the vehicle was taken to the dealer for diagnostic testing however, the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 52. ..updated 10/03/12 *bf the consumer stated at approximately 70,000 miles the headlights began failing when driving at night, without warning. occasionally, turn the engine off then on, or turning on the wipers would turn the lights on. updated 10/09/2012 *js

Reported in: NEW BLOOMFIELD MO || Crash: N || VIN #: 2MEFM74W85X

EXTERIOR LIGHTING:HEADLIGHTS

2005 mercury grand marquis, headlights when out at 45 mph sw 147 ave, right lands. total darkness. ..updated 08/31/12 *bf the consumer stated the headlights came back on, when he accidentally bumped the turn signal lever.

Reported in: HOMESTEAD FL || Crash: N || VIN #: 2MEFM74W05X

EXTERIOR LIGHTING:HEADLIGHTS

tl* the contact owns a 2005 mercury grand marquis. the contact stated that both headlights would fail sporadically or would not illuminate when engaged. neither the dealer nor the manufacturer was notified of the issue. the vehicle was not repaired. the failure mileage was 47,000. updated 10/03/12*lj updated 10/05/2012/2012 *js

Reported in: VALDOSTA GA || Crash: N || VIN #: 2MEFM74W85X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving, the headlights stop working. the headlights worked intermittently and failed without warning. the vehicle was taken to the dealer, who stated that the light control module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure who did not offer any further assistance. the failure mileage was 79,000 and the current mileage was 83,000.

Reported in: FAYETTE AL || Crash: N || VIN #: 2MEFM74W55X

ELECTRICAL SYSTEM

description of the complaint: lcm known defect: both headlights failed, in both dim and high-beam positions. they will not come on in either the automatic or manual dashboard switch positions. (the bulbs are still good.) the parking lights, turn signals, tail lights, and brake lights continued to function. this happened at night. it should be obvious that this failure will *always* occur at night, or during stormy weather, threatening safety, because headlights are not normally used during the daytime. later testing revealed the problem to be intermittent. at one point, the automatic dashboard switch position worked for both dim and high-beams, but the manual switch position did not work. the next morning, both the automatic and manual positions worked. when the problem first occurred, neither position would work. this intermittent problem is consistent with a large number of complaints and reports for the 2003-2005 model years, and the problem is the lighting control module. this module is so unreliable that it has been named the "lights out module" on the internet. a sampling of complaints can be found at these web sites: http://www.arfc.org/complaints/2003/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2004/ford/crown_victoria/exterior_lighting/problem.aspx http://www.arfc.org/complaints/2005/ford/crown_victoria/exterior_lighting/problem.aspx. this is a *safety* issue. lives are at stake. please force a recall to correct this problem before innocent people are killed. although the parking lights and tail lights continued to work, so other drivers can see the car with the failed headlights, the driver of the car with the failed headlights *cannot* see where he is going!! he could run into a parked car, hit a pedestrian, hit a bicyclist, hit a tree or other obstruction, etc. this is a very dangerous situation!

Reported in: PORT CHARLOTTE FL || Crash: N || VIN #: 2MEHM75W55X

EXTERIOR LIGHTING

Reported in: PORT CHARLOTTE FL || Crash: N || VIN #: 2MEHM75W55X

ELECTRICAL SYSTEM

while driving my 2005,mercury,grand marquis, at night, the headlights completely went out on me...making visibility impossible...after much research on this problem,i find that alot of people are complaining of the very same problem with their mercury, grand marquis...after reading of all the complaints about this problem,i wonder why this has not been on the recall list......this is a severe safety issue!!! thank you for your prompt attention in this matter. *js

Reported in: WALTON NY || Crash: N || VIN #: 2MEFM75W95X

EXTERIOR LIGHTING

Reported in: WALTON NY || Crash: N || VIN #: 2MEFM75W95X

EXTERIOR LIGHTING

i was driving to work at 5:50 am in the dark when on coming traffic began flashing their headlights at me. i then noticed that my headlights (which i always have set on automatic) had gone out without warning. i had to drive a short distance to find a safe place to pull off the road. i could not get the headlights to come on with the switch in either the automatic or manual settings. i repeatedly shut the car off and restarted it without any luck. i had to wait until the sun came up to continue driving to work. i goggled this headlight problem and found it is a very common failure of the lighting control module in the 2003-2005 ford crown victoria and mercury grand marquis. i contacted ford motor co. but was told there was no recall on these cars with this common and very dangerous defect and was directed to take my car to a ford dealer for service. i personally think ford should be responsible for repairing this defect with no cost to the customer.

Reported in: ANGOLA NY || Crash: N || VIN #: 2MHHM75WX5X

VISIBILITY

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the driver's side visor fell down, obstructing his vision of the roadway. the contact stated that he had to manually attach the visor to the top of the vehicle for it to remain upright. the contact took the vehicle to the dealer and was told that the entire visor would need to be replaced. the failure mileage was unknown, but the current mileage was 45,000. updated 01/23/13 *bf updated 6/4/13 *cn

Reported in: HUNTINGTON BEACH CA || Crash: N || VIN #: 2MEFM75W85X

EXTERIOR LIGHTING

during early morning travel, both headlights stopped working at the same time. after restarting the vehicle the headlights worked fine for a while, then suddenly stop working as you drive. ford diagnosed to be lighting control module and to repair is almost a thousand dollars. this manufacturers defect is common for this year and model vehicle and is very dangerous!! headlights are a safety necessity and this manufacturer defect is above and beyond routine maintenance!

Reported in: PENNSAUKEN NJ || Crash: N || VIN #: 2MEFM74W45X

AIR BAG: ALLEGED COUNTERFEIT AIR BAG

my daughter and i were rear ended and our 2005 mercury grand marquis gs airbags never deployed in spite of being hit three times by a delivery driver with a box truck at the intersection of pembroke and dixie highway in hollywood. i just learned on national tv that ford obtained fake airbags from suppliers in china. if this is or isn't true, should ford compensate us in some way?

Reported in: HOLLYWOOD FL || Crash: Y || VIN #:

EXTERIOR LIGHTING:HEADLIGHTS

tl* the contact owns a 2005 mercury grand marquis. while driving approximately 30 mph, the contact attempted to engage the headlights however, both headlights failed to illuminate. the hazard lights were activated in order to continue driving. the vehicle was taken to an independent mechanic who stated that the headlight control module would need to be replaced. the vehicle had not been repaired due to the manufactured part being on a massive back order. the manufacturer was notified and they were uncertain when the part would become available. the approximate failure mileage was 37,000. ..updated 11/14/12 *bf updated 11/16/2012 *js

Reported in: ROTONDA WEST FL || Crash: N || VIN #: 2MEFM75W05X

SEAT BELTS:FRONT:RETRACTOR

Reported in: ROTONDA WEST FL || Crash: N || VIN #: 2MEFM75W05X

AIR BAGS

Reported in: ROTONDA WEST FL || Crash: N || VIN #: 2MEFM75W05X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 60 mph, all of the lights on the vehicle failed. the vehicle was taken to the dealer who advised that the light control module was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 32,000.

Reported in: CLEAR WATER FL || Crash: N || VIN #: 2MEFM74WX5X

EXTERIOR LIGHTING

while driving after dark the headlights and dashboard lights went dark. while attempting to restore the lights, they came back on. within ten miles, this event occurred two more times. i went to my local mercury dealer who told me that the module that controlled the headlights and dashboard lights was not available. he also told me that his ordering system also showed him that there were almost 600 of these parts were on back-order. he also told me that one of the components of the module was unavailable and that there was no anticipated date when the module might be available. he also told me that 2005 was the only model year that this part would fit and that the 2004 or 2006 similar parts would not work in the 2005 model year. he also told me that if the part were available that it would cost almost $600 dollars not installed. this part also fits the 2005 ford crown victoria but no other makes or models. this leads me to believe that ford re-engineered this model for the 2005 model and discovered that it was a faulty design and redesigned it for the 2006 model and failed to report the problem to anyone. they have used up all of whatever inventory of these parts they ever manufactured and appear to have no plans to make any more. i have shopped most of florida's junk yards and have not been able to locate any 2005 mercury or ford cars from which to obtain a used part. before daylight this morning while driving my wife to the doctor, the headlights and dash lights went out once again and came back on after about a mile. this is a serious safety issue. i believe that your agency should not only require ford to develop an immediate fix for this problem, but should require ford to supply this part at no cost to the affected owners since it is pretty clear that they were aware of the problem and tried to hide it from the public and the government.

Reported in: ORLANDO FL || Crash: N || VIN #: 2MEFM74W85X

EXTERIOR LIGHTING

tl* the contact owns 2005 mercury grand marquis. the contact stated that while parked the headlights failed to illuminate. the contact powered off and restarted the vehicle and the headlights still failed to illuminate. the vehicle was taken to an independent mechanic for a diagnostic testing. the mechanic stated the light control processor needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the approximate failure and the current mileage was 92,000.

Reported in: WOODBRIDGE VA || Crash: N || VIN #: 2MEHM75W35X

SEAT BELTS

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the driver's side seat belt assembly needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 61,122 and the current mileage was 63,000.

Reported in: TAMPA FL || Crash: N || VIN #:

EXTERIOR LIGHTING:HEADLIGHTS

tl* the contact owns a 2005 mercury grand marquis. while driving approximately 25 mph with the headlights activated, the contact noticed the headlights became inoperative. the high beams were activated and would only illuminate when the switch was manually hand held. the failure recurred whenever the headlights were in operation. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 39,120. updated 12/31/12 *bf updated 1/3/2013 *js

Reported in: HOT SPRINGS AR || Crash: N || VIN #: 2MEFM74W05X

EXTERIOR LIGHTING:HEADLIGHTS

driving at night when head lights went out all other lights were on. we could keep the high beams on by holding dimmer switch up. lights would come on and them go off again.

Reported in: BETHEL MO || Crash: N || VIN #: 2MEHM75W05X

EXTERIOR LIGHTING

driving at night when head lights went out all other lights were on. we could keep the high beams on by holding dimmer switch up. lights would come on and them go off again.

Reported in: BETHEL MO || Crash: N || VIN #: 2MEHM75W05X

EXTERIOR LIGHTING

this is the second time the lcm has, without warning, failed. the first time, while driving along us1 after dark, all lights - headlights, tail lights, and dashboard light - went off!! there were no street lights and cars could not see us from behind and we could not see where we were going! we were terrified. our lives were at stake as we anxiously and extremely slowly made our way home. the repair was outrageously costly. and, of course, we were restricted to driving only in sunny daylight hours as lights are required when raining. now, this has happened again. the car has been taken to the local ford dealer. however, although the part has been ordered for over 10 days, there is no word as to when it will be available and we are about to take a four-day trip! we have contacted the ford motor co. about this problem, both by phone and by email, and all they can say is that it needs to be fixed. excuse me! this is a life and death issue!!! we could have been killed on the highway due to a faulty lcm! in all our years we have never had this happen with any other car. we have read in several blogs that there are defective modules being used - yes, from ford motor co.! does there need to be a highway death due to this defect before ford will acknowledge this problem and replace this part at their expense?? updated ivoq 12/19/12

Reported in: LEXINGTON SC || Crash: N || VIN #: 2MEHM75W85X

EXTERIOR LIGHTING

while driving on a dark county road all headlights went off. had to drive nearly a mile with no head lights or street lights before i reached a place i could pull over. after car sat for several minutes lights worked again. extremely frightening and dangerous! i can not believe this is a known issue and no recall has been issued!

Reported in: OGDENSBURG NJ || Crash: N || VIN #: 2MEFM74W65X

EXTERIOR LIGHTING

headlights go out intermittently.

Reported in: WEST SENECA NY || Crash: N || VIN #: 2MEFM75W25X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 55 mph, the headlights failed without warning. the vehicle was taken to the dealer who advised the contact that they could replace the lighting control module to rectify the failure. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 66,000.

Reported in: HARRISBURG PA || Crash: N || VIN #: 2MHFM75W65X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights malfunctioned and flickered on and off then eventually failed completely. the vehicle was taken to an independent mechanic. after diagnosis, the contact was advised that the light module had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 24,000. updated 03/01/13*lj

Reported in: EAST MORICHES NY || Crash: N || VIN #: 2MEFM75W15X

EXTERIOR LIGHTING

as i was driving the headlights went completely off, switched to manual, worked for a few minutes, then went off again. tried turning car off and back on, no lights, had to hold dimmer switch forward to get lights. this has happened numerous times since the first one. now not even holding the dimmer switch forward always works. today we were stopped because tail lights were out (driver was holding dimmer switch forward). tail lights also flicker at times when headlight goes out and control panel flickers too. we have gone to local independent repair service and are having difficulty getting control module due to large back order. so what are we to do in the meantime? this is extremely dangerous to those in the car and others on the road. i understand recalls are when there is a dangerous situation, and this definitely qualifies! so we now own a car that we can't drive whenever headlights are needed, which is very limiting. so far i have not been able to get hold of ford directly to complain about this. we are not the original owners, but that should not matter on such a serious issue! this complaint is about a 2005 grand marquis.

Reported in: OWENSVILLE MO || Crash: N || VIN #: 2MEHM75W55X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 60 mph, the head lights failed. the contact attempted to turn the lights on but they failed to activate. the vehicle was taken to the dealer for inspection and they stated that the light module needed to be replaced. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 24,000.

Reported in: EAST MORICHES NY || Crash: N || VIN #: 2MEFM75W15X

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving approximately 40 mph, the headlights suddenly failed. the failure occurred intermittently four different times. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 96,000. updated 4/17/13 *cn updated 05/14/2013*js

Reported in: BEMUS NY || Crash: N || VIN #: 2MEFM74W55X

EXTERIOR LIGHTING

driving home from lake forest college (lake forest illinois) to parma michigan headlights turned off suddenly traveling down highway at 70mph without any warning. managed to turn emergency flashers on and get safely off highway. incident occurred around the kalamazoo michigan area, had been on highway appx.3 hours.

Reported in: PARMA MI || Crash: N || VIN #: 2MEFM74W65X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights would fail sporadically. the contact took the vehicle to the dealer and was told that the lighting control module failed. the failure caused the low and high beam headlights to fail. the vehicle was not repaired. the current mileage was 104,000. updated 3/14/13 *cn

Reported in: MURPHYESBORO IL || Crash: N || VIN #: 2MEFM74WX5X

ELECTRICAL SYSTEM

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while traveling 70 mph the head lights failed without warning. the contact had to use the hazard lights for illumination of the roadway. the vehicle was not taken to the dealer. the contact stated that he was a certified mechanic and believed that the lighting control module was the cause of the failure. the vehicle was not repaired. the failure and the current mileage was 71,000.

Reported in: PARMA MI || Crash: N || VIN #: 2MEFM74W65X

EXTERIOR LIGHTING

this is a very dangerous problem. the lights go out on the mercury marquis. it is intermittent. sometimes, they will go back on. i have to hold the high beam to get home. extremely dangerous! they should have a recall and stop trying to slide over the issue.

Reported in: MURPHYSBORO IL || Crash: N || VIN #: 2MEFM74WX5X

VEHICLE SPEED CONTROL

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the vehicle exhibited sudden acceleration and the engine rpms would idle abnormally very high seconds prior to the failure occurring. the contact was able to stop the vehicle by shifting into neutral. the contact took the vehicle to the dealer however, the dealer was unable to diagnose the failure. the dealer then recommended having the throttle body replaced but could not guarantee that the repair would remedy the failure. the failure mileage was 25,000.

Reported in: POMPANO BEACH FL || Crash: N || VIN #: 2MEFM74W35X

AIR BAGS

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while parked, the air bag warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic testing. the technician advised the contact that the passenger side seat belt kit would have to be replaced. the vehicle was repaired however, the air bag warning light re-illuminated. the vehicle was taken back to the dealer for diagnostic testing. the technician then advised that the front driver side seat belt kit would have to be replaced. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 90,000.

Reported in: GAUTIER MS || Crash: N || VIN #:

EXTERIOR LIGHTING

while driving down the interstate my headlights cut off. my parking lights remained on. the only way to see the road was to hold the high beam switch. this is the fourth time that this has happened in the last 2 weeks. there is no pattern of occurrence. i investigated on the internet and there are multiple reports of this happening throughout the country. the headlight module seems to be the problem.

Reported in: MANAKIN-SABOT VA || Crash: N || VIN #: 2MEFM75W35X

EXTERIOR LIGHTING:HEADLIGHTS

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights failed without warning while driving at night. the vehicle was taken to an independent mechanic to have the headlights inspected and the failure was located at the headlight sensor module. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 85,000 and the current mileage was 100,000. the vin was not available.

Reported in: ANN ARBOR MI || Crash: N || VIN #:

ELECTRICAL SYSTEM

we had just left a funeral home and driving back home on a 4 lane road. we turned to avoid getting on the highway immediately and decided to take another route. as we were heading up this 2 lane road that was dark all of a sudden our headlights and instrument panel lights went out and cars coming at us were flashing their lights. i slowed down and was able to pull over to a side street. sat there trying to determine why the lights were out. turned the switch from the on position to the automatic position and the lights came back on. we drove all the way home on back roads to avoid getting on the interstate, not knowing if the lights would go out or not. read the manual to see if we had missed anything and then got on the internet and saw the hundreds of people having the same thing happen to them. i will contact the dealer and see about fixing it but from what i have read, the light control module is bad and so are the replacements. i am hopeful that there is a newer improved model that is now being used. thank god we were not on the highway or we could have been killed. this is a serious problem.

Reported in: KIRKWOOD MO || Crash: N || VIN #: 2MEFM75WX5X

EXTERIOR LIGHTING

Reported in: KIRKWOOD MO || Crash: N || VIN #: 2MEFM75WX5X

EXTERIOR LIGHTING

while driving at night, my headlights without warning, extinguished. i turned the 'high beams' on and they also failed to light. i stopped and after a few minutes, the lights came back on. i searched the internet and found that many ford crown victoria / mercury grand marquis (multiple model year) automobiles are suffering from the same problem. it is apparently a failure in the 'lighting control module' (lcm). there are many web sites that offer re-manufactured lcm's but i question why this is not a safety recall? i think that losing your headlights while driving at night would somehow qualify as a safety hazard and this should be the manufacturer's responsibility to fix this problem.

Reported in: CHESAPEAKE VA || Crash: N || VIN #: 2MEFM74W55X

ELECTRICAL SYSTEM

Reported in: CHESAPEAKE VA || Crash: N || VIN #: 2MEFM74W55X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights would fail intermittently. the vehicle was taken to the dealer but was not diagnosed. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 103,000. the current mileage was approximately 104,000. ...updated 04/25/13 *bf the consumer was advised that there is a replacement part but it will also fail in due time. updated 05/17/2013*js

Reported in: METHUEN MA || Crash: N || VIN #: 2MEFM74W75X

EXTERIOR LIGHTING

this is an ongoing problem -- this winter the headlights started turning off on their own, forcing you to hold the brights in position so as to continue driving at night. at first they came back on. now they come back on rarely. the first time the lights are put on after the car has been parked for a while they may stay on (better than 50/50 chance). but after turning car off during night and restarting, the lights always fail a few minutes or less into your drive. why hasn't ford been forced to recall this?

Reported in: NORTHBOROUGH MA || Crash: N || VIN #:

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights failed. the failure recurred numerous times. the vehicle was taken to an independent mechanic for diagnosis and the contact was informed that the lighting control module would need to be replaced. the vehicle was repaired. the failure and current mileage was 83,000.

Reported in: CLINTON MS || Crash: N || VIN #: 2MEFM75W65X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving various speeds at night, the headlights were activated and then failed to illuminate. the contact engaged the high beams in order to continue driving. the vehicle was taken to an authorized dealer where the headlight housing was replaced. the manufacturer was notified of the problem. the approximate failure mileage was 64,000. the vin was unavailable.

Reported in: HARKER HEIGHT TX || Crash: N || VIN #:

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlight failed to engage. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vin was not available. the vehicle was not repaired. the failure mileage was 33,000 and the current mileage was 42,000.

Reported in: FOWLERVILLE MI || Crash: N || VIN #:

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 50 mph, the headlights shut off independently. the contact had to use the high beam headlights to navigate the roadway. the vehicle was taken to a dealer and the contact was advised that the light control module would possibly require replacing. the vehicle was taken to an independent mechanic where the head lamp switch was replaced. the failure recurred. the vehicle was not further repaired. the failure mileage was 48,000 and the current mileage was 50,000.

Reported in: SEAFORD NY || Crash: N || VIN #: 2ME8M75W35X

STEERING

steering col. separation. it is the same separation problem the police cars are having. i wanted you to know this happened because ford has been saying it hasn't happened in other cars besides the police cars when it has.

Reported in: WEST SENECA NY || Crash: N || VIN #: 2MEFM74W15X

EXTERIOR LIGHTING

headlights go off, tail lights and running lights stay on. after slamming door or slamming hood lights would sometimes come back on again for a while, then go on and off at random with light switch turned to "on". checked all fuses and relays i could access and all were ok. has acted this was for three weeks now. it's dangerous to drive at night.

Reported in: OLATHE KS || Crash: N || VIN #: 2MEFM75W95X

ELECTRICAL SYSTEM

i was returning home with my wife from a trip to charleston, sc, at about 10:00 pm, driving at 60 mph, when my headlights suddenly shut off. that happens in the vicinity of awendaw and there are no street lights in the area. both my wife and i screamed in panic while i was trying to slow down the car and staying in my lane on the highway. i was thankful that the turn signals, marker lights and brake lights still worked, so any other cars would be able to see me. when i finally pulled up the side of the road without any mishaps, i inspected the car and found out that all the fuses were good. i then restarted the car and still did not get my headlights to come on. i played with the turn signal/ low beam/high beam lever and got the flashing high beam position to work, so i drove home to myrtle beach holding the flashing high beam lever up to light my way. otherwise, i would have to hire a taxi, spend the night in the nearest hotel to wait for daylight to resume my trip home. apparently, the problem with the headlights shutting off without warning while driving at night comes from the lighting control module installed the 2005 mercury grand marquis that malfunctions when the cars reached an average mileage of 69,000 miles (some as early as 30,000 miles, up to 114,000 miles documented).

Reported in: MYRTLE BEACH SC || Crash: N || VIN #: 2MEFM75W65X

EXTERIOR LIGHTING

Reported in: MYRTLE BEACH SC || Crash: N || VIN #: 2MEFM75W65X

AIR BAGS

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the air bag warning light illuminated. the vehicle was taken to a dealer for diagnosis and the contact was informed that the passenger's side pre-tensioner would need to be replaced. the vehicle was repaired. the driver's side pre-tensioner failed eight months later. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 15,000 and current mileage was 16,000. updated 07/23/13*lj

Reported in: LABELLE FL || Crash: N || VIN #: 2MEFM75W05X

SEAT BELTS

Reported in: LABELLE FL || Crash: N || VIN #: 2MEFM75W05X

ELECTRICAL SYSTEM

head lamps go out or fail to come on.

Reported in: HARRISBURG NC || Crash: N || VIN #: 2mehm75w45x

EXTERIOR LIGHTING

head lamps go out or fail to come on.

Reported in: HARRISBURG NC || Crash: N || VIN #: 2mehm75w45x

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 45 mph, the headlights shut off independently and without warning. the contact had to use the high beam headlights in order to navigate the roadway. the vehicle was taken to a private mechanic however, the repairs needed were unknown. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 54,000 and the current mileage was 59,000.

Reported in: VIRGINIA BEACH VA || Crash: N || VIN #: 2MEFM74W35X

POWER TRAIN

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 20 mph, the vehicle stalled and would not accelerate. the contact stated that the transmission was defective but the vehicle had not been diagnosed by an authorized dealer or a certified mechanic. the failure mileage was 98,090. updated 7/22/13 *cn

Reported in: EDISON NJ || Crash: N || VIN #: 2MEHM75W15X

SEAT BELTS

i own a 2005 mercury grand marquis. the air bag warning light illuminated once the engine was started and remained on. the vehicle was taken to the local ford dealer service department for diagnosis and i was informed that the driver's side seatbelt pretensioner would need to be replaced at a cost of $501 in addition to the $103 charged for diagnosis. the vehicle has not yet been repaired. i will inform the manufacturer. i observe from other websites/reports what i believe may be a pattern of premature failure of grand marquis seatbelt pretensioners especially in the 2005 model year. the failure mileage was 127,084 and the current mileage was 127,201.

Reported in: SUFFOLK VA || Crash: N || VIN #: 2MEFM74WX5X

AIR BAGS

Reported in: SUFFOLK VA || Crash: N || VIN #: 2MEFM74WX5X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 45 mph, the headlights failed on two separate occasions. the vehicle was not repaired and the manufacturer was not notified. the approximate failure mileage was 75,000.

Reported in: SELMA NC || Crash: N || VIN #: 2MEFM75W95X

EXTERIOR LIGHTING

while driving at night, the headlights suddenly go out. this is very dangerous, regardless of either driving on the highway or in the city (especially with pedestrians). they tend to stay out for 10-15 min before they start working again. while they are out, the brake lights go out at the same time, making it even more scarier, cant see to drive, and the car behind me cant see me slowing down or stopping, which increases the chances for an accident. needs to be recalled asap. it appears that it is the lighting control module is faulty and the part itself is quite costly starting at $300 - $500 for the part itself or $800 installed.

Reported in: WALLED LAKE MI || Crash: N || VIN #:

VISIBILITY/WIPER

Reported in: WALLED LAKE MI || Crash: N || VIN #:

AIR BAGS

passenger air bag light came on will not go out. stays on with person in passenger seat with seat belt on.

Reported in: ELSA TX || Crash: N || VIN #: 2MEFM74W75X

SEAT BELTS

passenger air bag light came on will not go out. stays on with person in passenger seat with seat belt on.

Reported in: ELSA TX || Crash: N || VIN #: 2MEFM74W75X

EXTERIOR LIGHTING

head lights were coming on and going off on their own, now will not come on. faulty light control module!

Reported in: JACKSONVILLE FL || Crash: N || VIN #:

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 45 mph, the headlights failed without warning. the vehicle was not repaired and the manufacturer was not notified. the approximate failure mileage was 48,000.

Reported in: STORRS MANSFIELD CT || Crash: N || VIN #: 2MEFM74W45X

AIR BAGS

i own a 2005 mercury grand marquis gs original owner with 37,700 miles on the odometer. a week ago my drivers side air bag warning light came on when i started the car and it remains on while driving. after checking with one of my mechanics, i was told the air bag will not deploy if i am in a front end collision. i think this is the same problem others 2005 mercury grand marquis' have had with the drivers side seat belt pre-tensioner, and think it will needs to be replaced. i will be contacting my lincoln(formerly mercury) dealership on bell road in phoenix, az, to take it in for repairs. while i have never had a accident with the car, i can't take the chance that me or my wife will not have the air bag deploy in the case of a front end collision. i purchased the auto in december, 2004, and am the original owner with only 37,700 miles on the car. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: GLENDALE AZ || Crash: N || VIN #: 2MEFM74WX5X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving approximately 55 mph, the headlights failed to illuminate upon activation. after several miles were driven, the headlights began to operate but the malfunction recurred whenever the headlights were activated. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 65,000.

Reported in: COLERAIN NC || Crash: N || VIN #: 2MEFM74W95X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 35 mph, the headlights failed. the vehicle was not repaired. the failure and current mileage was 161,000.

Reported in: BRASELTON GA || Crash: N || VIN #: 2MEHM75W65X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving 10 mph, the headlights failed. the contact was able to gently shake the switch and the lights re-illuminated. the failure recurred numerous times. a dealer was notified and suggested that it could have been the headlight switch that was the cause of the failure. the vehicle was not repaired. the failure and current mileage was 79,100.

Reported in: MEMPHIS TN || Crash: N || VIN #: 2MEFM75W15X

EXTERIOR LIGHTING:HEADLIGHTS

the headlights malfunction at numerous times. *js

Reported in: LEE'S SUMMIT MO || Crash: N || VIN #:

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights intermittently failed. the contact also mentioned that the air bag light illuminated. the vehicle was taken to the dealer where it was found that the headlight control module and seat belt retractor assembly needed to be replaced. the vehicle was being repaired. the manufacturer was contacted about the failure. the failure mileage was 58,000. updated 10/17/13*cn

Reported in: MILACA MN || Crash: N || VIN #: 2MEHM75W85X

SEAT BELTS

Reported in: MILACA MN || Crash: N || VIN #: 2MEHM75W85X

SEAT BELTS

tl* the contact owns a 2005 mercury grand marquis. the contact stated that she connected the seat belt but the fasten seat belt warning light remained illuminated. the vehicle was taken to the dealer for inspection and they stated that the seat belt retensioners needed to be replaced on both the driver and passenger's seats. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 88,000.

Reported in: HUNTSVILLE TX || Crash: N || VIN #: 2MEFM75W85X

SEAT BELTS

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the air bag warning light was illuminated. the vehicle was taken to the dealer where it was found that the driver's side seat belt tensioner had failed. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was approximately 125,000.

Reported in: VENICE FL || Crash: N || VIN #: 2MEFM75W25X

STEERING

tl* the contact owns a 2005 mercury grand marquis. the contact stated while turning the steering wheel, he heard a grinding noise. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was contacted about the failure and stated that the vehicle was not included in nhtsa campaign number 13v385000 (steering). the failure mileage was 40,000.

Reported in: ORANGE PARK FL || Crash: N || VIN #: 2MEFM75W45X

EXTERIOR LIGHTING

while driving on the massachusetts turnpike at night the headlights shut off with no warning, notice or anything. never had this happen before. scared us to death!!! we immediately turned the signal to pull over to the shoulder and then they came back on. about 2 minutes later they went off again. my boyfriend pulled over to the shoulder and turned on the hazard lights and shut the car off. we then turned the car back on and had no headlights, just marker lights. but, if you held the stick for the high beams you could use those. then the lights miraculously clicked on and stayed on for the rest of the way home. this has been a continuous problem. after much research i have found out it is the lighting control module. approximately a $650 part and about $200 for labor. i contacted ford motor company and they do not feel that this is a safety issue and are going to do nothing about it!!! really!!!! i am part of a website and i get numerous emails for people that have the same problem. i am afraid to drive at night because i never know when the lights will work or not. i don't want to blind people driving behind them and it just really sucks that ford does not think that driving down the road at night with no headlights is not a safety concern.... why doesn't the ford executive try driving home in the dark with my car and see how he likes it. then we will see if it is a safety issue or not, huh??

Reported in: PITTSFIELD MA || Crash: N || VIN #: 2MEFM75W25X

SEAT BELTS

the seat belt warning air bag light came on and won't go off. it happen back in aug 2011 at 40,598 miles now two years later at 53,631 same probelm again. i filed a complaint then and now once again , when are you people going to make ford fix these cars right. if you look at all the complaints filed concerning the seat belt probelm it would seem to me that you are doing absoulety nothing except letting these car manufactures give us consumer a bunch of bs and charge us and arm and leg to fix some thing that shouldn't be failing that soon. i mean come on in 13,000 miles and it fails again. it will cost me another $450.00 to fix the same probelm and if i don't the air bag system will not work so where does that leave me???

Reported in: SAUCIER MS || Crash: N || VIN #: 2MEFM74W45X

AIR BAGS

Reported in: SAUCIER MS || Crash: N || VIN #: 2MEFM74W45X

AIR BAGS

tl* the contact owns a 2005 mercury grand marquis. the contact stated upon starting the ignition, the air bag warning indicator illuminated continuously. the vehicle was taken to an authorized dealer where the front passenger's side seat belt pre-tensioner was replaced. the failure recurred one year later, which would require the front driver's side seat pre-tensioner to be replaced. the vehicle was not repaired. the manufacturer was notified of the defect and they informed the contact that the steering wheel air bag may not deploy sufficiently in the event of a crash unless the repair was performed. the approximate failure mileage was 94,300....updated 11-12-13 *bf the consumer stated the function of the seat belt was not impaired by the failure of the pre-tensioner. only the function of the air bag was impaired. however, to replace the pre-tensioner , the entire seat belt needed to be replaced, which was functioning.

Reported in: OZARK MO || Crash: N || VIN #: 2MEHM75W15X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated the headlights would fail to illuminate intermittently. the vehicle was taken to an independent mechanic for diagnosis. the mechanic stated the lighting control module would have to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 52,900.

Reported in: EDISON FL || Crash: N || VIN #: 2MEFM74W35X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving at various speeds, the headlights failed suddenly. the dealer was contacted, who advised the contact that the headlight module possibly needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 41,000 and the current mileage was 42,105. updated 12/4/13*cn

Reported in: SOUTH HAMPTON NJ || Crash: N || VIN #: 2MEFM74W45X

STEERING

tl* the contact owns a 2005 mercury grand marquis. the contact received notification of nhtsa campaign number: 13v385000 (steering) and attempted to have the vehicle repaired but the dealer stated that the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced the failure. the vin was unavailable.

Reported in: HOBART IN || Crash: N || VIN #:

ELECTRICAL SYSTEM

lights went off while driving at night.

Reported in: DOWNERS GROVE IL || Crash: N || VIN #: 2MEFM74W15X

EXTERIOR LIGHTING

lights went off while driving at night.

Reported in: DOWNERS GROVE IL || Crash: N || VIN #: 2MEFM74W15X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the low beam headlights failed while driving. the contact was forced to drive with the high beams illuminated. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure and current mileage was 54,000. updated 02/11/14*lj the control module was replaced. updated 02/20/14

Reported in: HOMETOWN IL || Crash: N || VIN #: 2MEFM74W25X

EXTERIOR LIGHTING

my wife drove the car a few miles, after dark, at night. the headlights were functioning fine. they made a brief stop and when they drove the car off and out of the lit parking lot, they discovered that the headlights would not come on in automatic mode or manual mode. the park lights worked and also the dash lights worked. it was not till they ran out of street lights before they discovered they had a problem. i got online and discovered that this is a common problem with ford products of that model. it is a poor design and if the headlights go off at highway speeds, it could be dangerous. the part that usually fails is a dealer item that list for over $500.00 . ford has upgraded the new part, so they know that there is a problem.

Reported in: TEXARKANA TX || Crash: N || VIN #: 2MEFM74W55X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the low beam headlights failed while driving at various speeds without warning. the contact was forced to drive with the high beams illuminated. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 59,000 and the current mileage was 70,000.

Reported in: WACO TX || Crash: N || VIN #: 2MEHM75W15X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. while driving 55 mph, the contact heard a clicking noise as the headlights failed. the vehicle was taken to an independent mechanic for inspection. the contact was informed that the lighting control module was defective. the vehicle was not repaired. the manufacturer was notified of the incident. the approximate failure mileage was 66,000.

Reported in: HOLLAND MI || Crash: N || VIN #: 2MEFM74W65X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving approximately 40 mph, the low beam headlights failed to illuminate without warning. the vehicle was taken to an authorized dealer where headlight module was replaced. the manufacturer was notified of the problem. the approximate failure mileage was 94,000. . ..updated 12-30-13 *bf updated 1/22/2014 *js

Reported in: PANAMA CITY FL || Crash: N || VIN #: 2MEFM74W15X

ELECTRICAL SYSTEM

the low beam headlights failed while driving at various speeds without warning. i was forced to drive with the high beams illuminated. this happens very frequently. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not notified of the failure. i called the dealer. they said it was not covered under warranty. he said the part would be about $600, and with labor all cost would run about $800!the vehicle was not repaired the current mileage was 71,100. remanufactured lcm is about $300 or new about $500 from an independent auto parts store.

Reported in: COLLIERVILLE TN || Crash: N || VIN #: 2MEFM75W15X

EXTERIOR LIGHTING

Reported in: COLLIERVILLE TN || Crash: N || VIN #: 2MEFM75W15X

EXTERIOR LIGHTING

while driving with headlights on at night the headlights turn off. after stopping and turning car off and restarting engine the headlights eventually start working again. happened multiple times the same night.

Reported in: LEONARDTOWN MD || Crash: N || VIN #: 2MEFM74W15X

EXTERIOR LIGHTING

the headlights on the vehicle went out while driving on the highway. parking lights stayed on and flashers worked allowing to get the car to the break down line. this has happen about 8-10 times since the first. in checking for a fix, i found there are a number of companies offering a repair solution and this looks like a common and dangerous problem that occurs often. i noticed this has been investigated before but nothing done. having your headlights go out seems dangerous enough to me. the repair part to do it yourself is sold for about $10. $125 + to purchase a repaired lighting control module. my ford dealer will replace the lcm for $650.

Reported in: HADLEY MA || Crash: N || VIN #: 2MEFM75W75X

EXTERIOR LIGHTING

at any given time the lights just go out and i can only see by manually using the high beam lights. the lights will come on for a few moments then out they go again. you can hear a clicking sound when it is goes out and back on. this is extremely dangerous especially since i have 3 children in my vehicle and any given time.

Reported in: OAK FOREST IL || Crash: N || VIN #: 2MEFM74W25X

EXTERIOR LIGHTING

i was driving down the highway when my lights suddenly went out not coming back on.

Reported in: GRESHAM SC || Crash: N || VIN #:

STEERING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that nhtsa campaign number 13v385000 (steering ) had exceeded a reasonable time for repair. the contact received the recall notification in august of 2013 and felt that repairs should be completed before january of 2014. the contact mentioned the vehicle was inspected and advised that the recall needed to be performed but the parts were not available. there are no failures at this time.

Reported in: EAST STROUDSBURG PA || Crash: N || VIN #: 2MEHM75WX5X

ELECTRICAL SYSTEM

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the climate control dial failed and as a result he was unable to adjust the temperature in the vehicle and the direction he wanted the air to be directed too. the vehicle was taken to the dealer. the technician diagnosed that the heater box needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 39,000 and the current mileage was 58,000. ..updated 02-28-14 *bf updated 03/14/2014 *js

Reported in: GLENHAM NY || Crash: N || VIN #: 2MEFM75W15X

STEERING

tl* the contact owns a 2005 mercury grand marquis. the contact stated there was a recall under nhtsa campaign id number 13v385000 (steering) and the required part was unavailable to perform the repair. the manufacturer was notified of the problem. there are no failures at this time.

Reported in: LYNCHBURG VA || Crash: N || VIN #: 2MEHM75W95X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the lights intermittently turned on and off. the contact took his vehicle to an independent mechanic where they replaced the lcm light control module. the manufacture was notified and stated that there was no recall for the make and model. the contact also stated while driving the cruise control suddenly malfunctioned spontaneously. the contact again took to vehicle to a ford dealer were they stated there was nothing wrong with the vehicle. the vehicle was not repaired. the manufacture again stated no there were no related recalls for his year, make and model vehicle. the approximate failure mileage was 15,000 miles.

Reported in: ELGIN IL || Crash: N || VIN #: 2MEHM75WX5X

VEHICLE SPEED CONTROL

Reported in: ELGIN IL || Crash: N || VIN #: 2MEHM75WX5X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that while driving approximately 55 mph, both headlights failed to illuminate without warning. the contact mentioned that the high beam headlight was not functioning and the flash mode had to be engaged in order for the contact to view the roadway. the vehicle was taken to an independent mechanic for inspection where the contact was informed that the lighting control module was defective and needed to be replaced. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure and current mileage was 140,000.

Reported in: ELK RIVER MN || Crash: N || VIN #: 2MEFM75W65X

EXTERIOR LIGHTING

i had just got back on i-75 north, when both headlights went out at once! half an hour later they came back on! since then, the last 2 weeks it has happened 3 times, until tonight when it happened 3 times in less than a 10 mile radius. when this happens, the parking lights and rear lights are on. the high beams will only work if you hold the flashing unit. i talked to the dealership today about it, and he said it sounds like my light module, which runs about $700.00! that does not even include if i want them to do a diagnostic test on them! this is extremely dangerous, especially at high speeds! not even counting the numerous times i get flashed, as if i don't all ready know my headlights are out!

Reported in: TAYLOR MI || Crash: N || VIN #: 2MEHM75W55X

ELECTRICAL SYSTEM

similar to events as published in nhtsa action number pe08066, i was driving on the interstate at night and the headlights suddenly went dark. no warning, just went out. pulled off onto shoulder and could not avoid sliding off the road - very dangerous. finally figured out if you pull the turn signal lever all the way towards you it will turn the bright headlights on, but you have to hold it on position .. if you let go the headlights go back out. the problem is intermittent and appears without warning. 1000's of complaints about this same issue all over the internet - so i can't believe the agency closed the original investigation?? what could be more dangerous than losing your headlights at night?? there should be an immediate recall from ford motor co. on this issue! my local ford dealer and communications to ford motor co. have produced no help. this is approximately a $700 repair at the dealership for a proven defective "lighting control module". this is a "safety-related" issue if there ever was one!

Reported in: JASPER GA || Crash: Y || VIN #: 2MEFM75W55X

EXTERIOR LIGHTING

Reported in: JASPER GA || Crash: Y || VIN #: 2MEFM75W55X

ELECTRICAL SYSTEM

while driving the vehicle,suddenly the headlights went out. i parked for a while, then i turned it on and the lights came on. now the lights go off sometimes, while driving ,and i have to hold the lever back towards me, to have the high beams on until i reach my destination. this is very unsafe. i don't really drive as much at nite, and i come home early, before it is dark. thank you.

Reported in: VANCOUVER WA || Crash: N || VIN #: 2MEFM75W05X

EXTERIOR LIGHTING

Reported in: VANCOUVER WA || Crash: N || VIN #: 2MEFM75W05X

EXTERIOR LIGHTING

the headlights turn off randomly. the running lights stay on but the normal headlights will go off randomly and then come back on several to tens of minutes later. i can hear a clicking sound when the lights do go off and back on. when the lights do go off, i can hold the high beams on if i hold the stick toward me. sometimes initiating a turn signal will cause the headlights to come back on.

Reported in: NORTH ROSE NY || Crash: N || VIN #:

ELECTRICAL SYSTEM

Reported in: NORTH ROSE NY || Crash: N || VIN #:

STEERING

2005 mercury grand marquis. consumer writes in regards to unavailable parts to complete steering shaft recall notice. *smd

Reported in: TELL CITY IN || Crash: N || VIN #: 2MHFM75W85X

EXTERIOR LIGHTING

headlights went dark without warning and would not work regardless of setting. i could only get high beams if i held the directional lever up. very scary. almost resulted in accident!!!!!

Reported in: THE VILLAGES FL || Crash: N || VIN #: 2MEFM75W45X

STEERING

tl* the contact owns a 2005 mercury grand marquis. the contact received a nhtsa recall campaign id number 13v385000 (steering); however, the contact was not able to have the vehicle serviced because the part was unavailable. the dealer was unable to provide an expected date for the part to be available. the manufacturer was not notified of the problem. there are no failures at this time.

Reported in: ROME NY || Crash: N || VIN #: 2MEFM74W85X

EXTERIOR LIGHTING

while driving my 2005 mercury grand marquis at approx 8:00 pm, my lights went out while i was driving and i tried to turn the lights off and on again, but they would not come back on. i was about 1 mile from my home near my subdivision entrance and i had to drive the rest of the way home without my lights. later, after researching the problem, i found that you can use the flash to pass high beams if this should occur. the same problem occurred often after the initial outage and i replaced the lcm. the replacement lcm is having the same issue. i cannot understand why you do not think that this is a problem that does not require a recall. it is dangerous to the driver and other motorists as well.

Reported in: ST. PETERS MO || Crash: N || VIN #:

EXTERIOR LIGHTING

i drive on the highway from to work. during the winter months, it is dark at 6 am. this morning, as i usually do, the light switch was on and it was on low beams. suddenly, the headlights went out. i pulled over and stopped. the side markers and the parking lights were on. i sat for a few minutes to decide how to get home with no lights. then the headlights came back on. i took a chance, they remained on, that day. it would occur periodically then daily, sometimes two (2) to three (3) times on the drive to work.

Reported in: EAGLE WI || Crash: N || VIN #: 2MEFM74W65X

ELECTRICAL SYSTEM

Reported in: EAGLE WI || Crash: N || VIN #: 2MEFM74W65X

EXTERIOR LIGHTING

while driving at night, the headlights will suddenly go out. tail lights and other lights continue to work. i do not know what makes them come back on some time later. i can make the high lights come on by holding the high light, (turn signal) lever toward me this too is dangerous because i am blinding oncoming drivers. this is certainly a serious safty issue.

Reported in: AUGUSTA GA || Crash: N || VIN #: 2MEFM75W95X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated while traveling various speeds, the headlights suddenly failed to function. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was contacted about the failure. the failure mileage was approximately 97,000. updated 05/12/14 ma the consumer received a letter from ford, stating the lcm would be replaced on may 6, 2014. updated 05/15/14

Reported in: FAIRVIEW WV || Crash: N || VIN #: 2MHFM75WX5X

AIR BAGS

at start up i noticed the amber air bag light stays on - then i restarted the car and read air bag light blinking 3 and 4 times. took the car to mechanic, after testing with some sort of computer he found out that the passenger side seat belt pretensioner was bad and needs replacement.

Reported in: GOOSE CREEK SC || Crash: N || VIN #: 2MHFM75W75X

ELECTRICAL SYSTEM

the headlights will suddenly go off and won't come back on. eventually, the lights will come back only to go off again. i searched the internet and found numerous instances of this happening to this make and model yet, there is no recall.

Reported in: EDGERTON WI || Crash: N || VIN #:

EXTERIOR LIGHTING

Reported in: EDGERTON WI || Crash: N || VIN #:

TIRES

i was driving along when my tire blew out. the car spun into traffic and hit a wall and guard rail but did not hit any cars. my whole front end was smashed in and long the one side of the car scrapped up. the air bags did not deploy!!! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: TULSA OK || Crash: Y || VIN #: 2MHFM75W45X

AIR BAGS

Reported in: TULSA OK || Crash: Y || VIN #: 2MHFM75W45X

EXTERIOR LIGHTING

driving along at night when headlights went out. tried all switch positions with no results. eventually found that i could get lights on by pulling and holding the high beam leaver. this problems happens without any warning. i am no longer driving this vehicle at night until i get it repaired.

Reported in: HOODSPORT WA || Crash: N || VIN #: 2MEFM75W55X

ELECTRICAL SYSTEM

my head lights started giving me this problems on april 1 2014 they won't stay on so i have to hold my high beam switch so i can drive using my high beams sometimes my headlights do cone on but very rarely i have read blogs and i'm not the only one having this problems

Reported in: SAN BERNARDINO CA || Crash: N || VIN #: 2MEFM74W35X

EXTERIOR LIGHTING

headlights shut off in dark.

Reported in: ORLANDO FL || Crash: N || VIN #: 2MEHM75W85X

EXTERIOR LIGHTING

the lights were on in normal mode when i heard a click and they suddenly cut out. i was driving slowly in town and was able to pull over; i discovered that i could hold the turn signal control signal for the passing brights and get light; otherwise no lighting would turn on regardless of attempts to change the lighting mode and restarting the car. eventually the lights came back days later, but have continued to cut out intermittently ever since. this is a major safety hazard as there is no predicting the failure, and the brights are not good to have to hold to use.

Reported in: NEWTON KS || Crash: N || VIN #: 2MEFM75W35X

EXTERIOR LIGHTING

at about 8 pm, i was driving on an interstate in heavy traffic when the headlights went out. i was able to pull off the interstate. i turned the headlight switch on and off, but the headlights did not come back on. after a few minutes, the headlights just came back on. i turned on my blinker to get back on the interstate and the headlights went off again. my husband and i swapped seats and he took over the driving. the lights came back on and he pulled onto the interstate. the lights went off again and as long as he pulled the blinker towards him, then we had bright lights. whenever he released the blinker, the lights went out. after driving for about 10 minutes with the bright lights on, the dim headlights came back on and stayed on for the next hour as we drove home. he was told at a ford dealership that it was the light switch, so he replaced the switch. the next night the headlights went off again. i pulled off the road for a few minutes and the lights came back on and stayed on until we got home about 20 minutes later. we have not driven the car at night since then. we have since learned via this site that there is a problem with the light control module. the service man in the ford parts department said it was his experience that when this happened it was the light switch. so we spent $137 on a part that we did not need.

Reported in: SECTION AL || Crash: N || VIN #: 2MHHM75W15X

ELECTRICAL SYSTEM

tl* the contact owns a 2005 mercury grand marquis. the contact received a notice for a manufacturer�s recall and was informed that the part could not be replaced if he was not experiencing a failure but felt that it should be replaced before a failure occurred. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 7/22/14*cn

Reported in: MORGAN TOWN KY || Crash: N || VIN #: 2MEFM74W35X

EXTERIOR LIGHTING

Reported in: MORGAN TOWN KY || Crash: N || VIN #: 2MEFM74W35X

AIR BAGS

started car and the air bag started flashing then stayed on. this same problem reoccurs every time i start the car.

Reported in: CROWN POINT IN || Crash: N || VIN #: 2MEFM75W65X

EXTERIOR LIGHTING

we were driving and all of the sudden the head lights went out randomly. we tried to turn the switch the other way and back and forth but that did not work. the only time the light work is if you hold the high beam switch towards your body making it very dangerous to drive. sometimes they come on when you first turn the car on and then turn off again within minutes.

Reported in: MURFREESBORO TN || Crash: N || VIN #: 2MEFM75W95X

EXTERIOR LIGHTING

lost headlights. lighting control module failed. it was dark and i was out of state, approximately 325 miles from home. i stayed in va and returned home in ny state the next day during daylight hours. i traveled through a mandatory "headlight one zone" on route 15 in maryland. i traveled through construction zones in pa on i81, where headlights are required to be on. approximately two weeks earlier i received a letter from ford(customer satisfaction program 14n01) notifying me that this failed part was now part of an extended warranty. problem is that the part is not available and ford motor co. cannot tell me when it will be available. this should have been a safety recall. imagine an unsuspecting driver, driving at night on a two lane country road when this part fails. if this driver is going around a corner, the car would almost certainly leave the road and crash.

Reported in: ENDICOTT NY || Crash: N || VIN #: 2MEFM74W15X

UNKNOWN OR OTHER

sudden acceleration. the car did this after starting it in the driveway. upon placing the car in drive the car accelerated burning rubber in the driveway. had to stand on brakes and turn ignition off to stop car. the second incidence happened while braking for a red light, i had to shift car into neutral to stop car. unsure of mileage in this instance. most recently while in south carolina i was sitting at a red light with my foot on the brake the car suddenly accelerated and i had to shift to neutral to avoid rear ending car in front of me. (mileage 60,000)

Reported in: ESSEX MD || Crash: N || VIN #: 2MEFM74W55X

EXTERIOR LIGHTING

high and low beam headlights failed while driving at high speed on dark 2 lane highway in upstate ny. fumbled with light controls until by random chance discovered that by holding "flash to pass" stalk back, high beams could be activated. made it home steering with the right hand and holding flash to pass with left, blinding oncoming drivers with the high beams all the way. this is an intermittent problem in the lighting control module (lcm) that can sometimes be cured by kicking the lcm, which is located under the dashboard above the accelerator pedal. hard to do at night, on a dark road, at high speed, in traffic, while holding the flash to pass stalk with the left hand and steering with the right hand. this intermittent light failure occurred again the week of may 25, 2014. this vehicle should not be driven at night and should be recalled immediately before someone gets killed.

Reported in: FAIRPORT NY || Crash: N || VIN #: 2MEFM75W15X

ELECTRICAL SYSTEM

Reported in: FAIRPORT NY || Crash: N || VIN #: 2MEFM75W15X

EXTERIOR LIGHTING

driving down a roadside and lights suddenly went off, but i was able to use high beams. check it out the next day and were working fine. problem came up a year later, again, it resolved utself. happened a third time recently and it still out.

Reported in: WEBSTER TX || Crash: N || VIN #: 2MEFM74W75X

SEATS

the driver seat will not go up and down it will throw you backwards if you try to raise the seat up

Reported in: CHARLESTOWN IN || Crash: N || VIN #: 2MEFM75W05X

EXTERIOR LIGHTING

the headlights would not come on even tried to turn them on manually. had to drive home holding the dimmer switch back to have high beams.

Reported in: OKMULGEE OK || Crash: N || VIN #:

STEERING

tl* the contact owns a 2005 mercury grand marquis. the contact stated while traveling approximately 65 mph, the vehicle was shaking violently and extremely difficult to control since the steering was completely unstable. the contact mentioned that the vehicle was repaired under recall nhtsa campaign id number: 13v385000 (steering). the vehicle was towed to the authorized dealer. the technician was unable to diagnose or replicate the failure. the vehicle was not repaired. the manufacturer was notified of the failure and provided no remedy. the approximate failure mileage was 74,588.

Reported in: BEAVER WV || Crash: N || VIN #: 2MEFM75WX5X

STEERING

manifold heat shield fell off and jammed steering wheel shaft, could not turn steering wheel.

Reported in: PEABODY MA || Crash: N || VIN #: 2MEFM74W35X

ELECTRICAL SYSTEM

june 10 while driving 65 miles per hour my lights failed. i was fortunate there was no accident. took car to ford dealership and was advised it was the light module. dealership advised that ford acknowledged this was a faulty part and the warranty on said part had been extended for 15 years. the local dealership ordered the part 45 days ago but has not been received. i personally called ford's customer service several times but ford still cannot give me an estimated date the part will be received. this same dealership has worked on my car several times but no one mentioned the defective module. this could easily lead toe death and destruction. your help in resolving this matter would be appreciated. my case #with ford is 4861647-0822-z8 i ran google search and this is a very serious problem and many people are not aware of it.

Reported in: SAN ANGELO TX || Crash: N || VIN #: 2MEFM75W55X

EXTERIOR LIGHTING

Reported in: SAN ANGELO TX || Crash: N || VIN #: 2MEFM75W55X

EXTERIOR LIGHTING

while driving down the highway @ 65 mph the headlights suddenly went out causing a very dangerous situation. i tried the switch in every position to no avail the only solution was to use the flash to pass bar. i safely pulled off the road and tried restarting the car and moving the switch to different positions, nothing would work. the only way to use the lights is the flash to pass (bright lights) switch which causes not only a safety hazard to my family and other drivers but is against the law to drive with only bright lights. ford has issued (customer satisfaction program 14n01) which is a step in the right direction but the dealerships all say that the lcm is on backorder and will be at least 45 days to receive this safety hazard part. mt family is now stuck in a vehicle that can only be safely driven during daylight hours. please help, parts stores have these parts and ford should have to be required to purchase them if they can not provide the parts until 45 days later. is this safety issue going to take someone dying before it is rectified?

Reported in: PFLUGERVILLE TX || Crash: N || VIN #: 2MEFM75W65X

AIR BAGS

my 2005 mercury grand marquis airbag light is on. dealership claims the airbags will not deploy due to a malfunctioning seatbelt pretensioner. repair/replacement will cost $1800 to do both passenger and driver. car only has 29,250 miles on it. i have found where this seems to be an ongoing problem with this model. also, saw where this issue has caused airbags not to deploy in a collision. some have reported the problem reoccurring after repair. this is a bad design by mercury and a huge safety concern that should have been issued a recall!

Reported in: CAPE CORAL FL || Crash: N || VIN #: 2MEFM75W35X

SEAT BELTS

Reported in: CAPE CORAL FL || Crash: N || VIN #: 2MEFM75W35X

EXTERIOR LIGHTING

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlights and high beams became inoperable. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 55,000. the vin was not available.

Reported in: CHICAGO IL || Crash: N || VIN #:

EXTERIOR LIGHTING:HEADLIGHTS

Reported in: CHICAGO IL || Crash: N || VIN #:

AIR BAGS

air bag light illuminated. dealer said the passenger side seat belt pretensioner needed to be replaced at a cost of 500.00+. he mentioned that this was a chronic problem with 2005 grand marquis vehicles. he also mentioned that when the air bag light was illuminated and that the air bag system would not function. i also did an internet search and found that this is indeed a chronic problem with ford vehicles in general for 2005 model vehicles. i hope to see this issue addressed by a recall as i cannot afford to pay to have it repaired. this vehicle was purchased new and has 32416 miles and has never been involved in an accident.

Reported in: FLORENCE SC || Crash: N || VIN #: 2MEHM75W25X

AIR BAGS

air bag light came on when car started. did not go off. new driver side seat belt assembly installed 8/06/2005. aug 11, air bag light came on & stayed on.

Reported in: MOREHEAD CITY NC || Crash: N || VIN #: 2MEHM75W25X

ELECTRICAL SYSTEM

lighting control module intermittently not working. not reliable for evening travel. part on back order from ford dealer with no estimated delivery date - i was told anytime from 1 week up to one month. will need to rent a vehicle. what compensation for car rental do you offer due to the fact there is no estimated delivery date for this part?

Reported in: NORTH TRURO MA || Crash: N || VIN #: 2MEHM75W85X

EXTERIOR LIGHTING

Reported in: NORTH TRURO MA || Crash: N || VIN #: 2MEHM75W85X

EXTERIOR LIGHTING:HEADLIGHTS

tl* the contact owns a 2005 mercury grand marquis. the contact stated that the headlight system malfunctioned. the dealer stated that the headlight control module needed to be replaced. the vehicle was not repaired because the parts were unavailable. the manufacturer was notified of the failure. the approximate failure mileage was 62,000.

Reported in: ANDERSON SC || Crash: N || VIN #: 2MEFM75W95X

AIR BAGS

both air bag lights have stayed lighted four months apart. replacement was a complete (using ford motor co parts) unit on driver-side in may 2014. now(sept 9,2014) the passenger side unit needs replacement at a cost of $700.00 for each side. the state of virginia inspection process requires replacement for the vehicle to pass. i'm told the air bag is in-operative when the light is on this a safety issue.

Reported in: RICHMOND VA || Crash: N || VIN #: 2MEFM75W95X

SEAT BELTS

Reported in: RICHMOND VA || Crash: N || VIN #: 2MEFM75W95X

EQUIPMENT ADAPTIVE

intermitten failure of headlights. ford customer satisfaction recall 14n01. no parts are available for over a year. extreme safety hazzard.

Reported in: PINCKNEY MI || Crash: N || VIN #: 2MEFM75W15X

EXTERIOR LIGHTING

intermitten failure of headlights. ford customer satisfaction recall 14n01. no parts are available for over a year. extreme safety hazzard.

Reported in: PINCKNEY MI || Crash: N || VIN #: 2MEFM75W15X

ELECTRICAL SYSTEM

tl-the contact owns a 2005 mercury grand marquis. the contact stated the air bag light stayed illuminated. the failure recurred daily. the vehicle was taken to a independent mechanic where it was diagnosed the passenger side pre tensioner needed to be repaired. the vehicle had not been repaired. the manufacturer was notified of the issue. the failure mileage was 55,000. jb

Reported in: MOUNT RAINEER MD || Crash: N || VIN #: 2MEFM75W85X

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