MERCEDES BENZ SL400 2016 Complaints

Complaints & Recalls

1 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Mercedes-benz Usa, Llc.

NHTSA Campaign: 19V787000 SAFETY RECALL

24.2K Vehicles Affected

Recall Date: Nov 1, 2019

Safety Issue:

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Potential Risk:

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

FREE Recall Solution:

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MERCEDES BENZ dealer to schedule your FREE recall repair.

Manufacturer: MERCEDES BENZ
Mfg Campaign: 2019120008

Notice Date: Dec 23, 2019
Recall Date: Nov 1, 2019

Consumer Complaints

1 Complaint

Mercedes-benz Usa, Llc

Campaign: 11424029 Other

Jul 9, 2021

Defect Description:

TIRES

Potential Consequences:

While driving on expressway alert notification displayed that driver side rear tire pressure was low. These are MOE tires so there is no spar tire and should be able to drive at low speed. Car was bought new and had less than 17,000 miles on the tires. Found nearest exit from expressway and drove slowly to nearby service station. Left driver side tire was flat and would not fill with air at service station. Began slowly driving to my home which was about 5 miles away when had to stop again because of tire noise. Pulled off street and found driver side rear tire was significantly damaged.(see photo) Called tow truck and had car towed about a mile to my home since this incident occurred on a US holiday. Nail found in tire. (see photo). Crack also found in passenger side rear tire. ( see photo)

Corrective Action:

Additional Notes:

Manufacturer: MERCEDES BENZ
Mfg Campaign: 11424029

Notice Date: Jul 9, 2021
Recall Date: Jul 9, 2021

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