Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mazda North American Operations
Safety Issue:
Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 7525E
Recall Date: May 29, 2025
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6824H
Recall Date: Sep 3, 2024
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6223J
Recall Date: Oct 26, 2023
Consumer Complaints
17 ComplaintsMazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
Corrective Action:
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
Additional Notes:
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
Mfg Campaign: 11676800
Recall Date: Jul 28, 2025
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
Corrective Action:
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
Additional Notes:
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
Mfg Campaign: 11676800
Recall Date: Jul 28, 2025
Mazda Motor Corp.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
Corrective Action:
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
Additional Notes:
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
Mfg Campaign: 11676800
Recall Date: Jul 28, 2025
Mazda Motor Corp.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicle’s VIN on NHTSA’s recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contact—despite being the registered owner. Mazda’s documentation shows that: Dealers were notified as early as June 3, 2025 Owner letters are not scheduled until July 28, 2025 This means that I was driving a defective vehicle without knowledge of a serious safety issue at the time of the crash. I believe that: Mazda failed in its legal obligation to notify me in a timely and adequate manner. The non-deployment of airbags in my crash is consistent with the failure described in Recall 7525E. Other affected Mazda owners may remain unaware and at significant risk. I respectfully request that NHTSA: Investigate whether Recall 7525E was the cause of airbag failure in this incident. Determine whether Mazda’s recall notification practices met regulatory requirements. Ensure immediate outreach to affected owners to prevent further injury or risk. I am also seeking legal counsel due to the serious safety implications and potential liability arising from this defect. I will be retaining all documentation, vehicle records, photos, and post-
Corrective Action:
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicle’s VIN on NHTSA’s recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contact—despite being the registered owner. Mazda’s documentation shows that: Dealers were notified as early as June 3, 2025 Owner letters are not scheduled until July 28, 2025 This means that I was driving a defective vehicle without knowledge of a serious safety issue at the time of the crash. I believe that: Mazda failed in its legal obligation to notify me in a timely and adequate manner. The non-deployment of airbags in my crash is consistent with the failure described in Recall 7525E. Other affected Mazda owners may remain unaware and at significant risk. I respectfully request that NHTSA: Investigate whether Recall 7525E was the cause of airbag failure in this incident. Determine whether Mazda’s recall notification practices met regulatory requirements. Ensure immediate outreach to affected owners to prevent further injury or risk. I am also seeking legal counsel due to the serious safety implications and potential liability arising from this defect. I will be retaining all documentation, vehicle records, photos, and post-
Additional Notes:
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicle’s VIN on NHTSA’s recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contact—despite being the registered owner. Mazda’s documentation shows that: Dealers were notified as early as June 3, 2025 Owner letters are not scheduled until July 28, 2025 This means that I was driving a defective vehicle without knowledge of a serious safety issue at the time of the crash. I believe that: Mazda failed in its legal obligation to notify me in a timely and adequate manner. The non-deployment of airbags in my crash is consistent with the failure described in Recall 7525E. Other affected Mazda owners may remain unaware and at significant risk. I respectfully request that NHTSA: Investigate whether Recall 7525E was the cause of airbag failure in this incident. Determine whether Mazda’s recall notification practices met regulatory requirements. Ensure immediate outreach to affected owners to prevent further injury or risk. I am also seeking legal counsel due to the serious safety implications and potential liability arising from this defect. I will be retaining all documentation, vehicle records, photos, and post-
Mfg Campaign: 11672644
Recall Date: Jul 11, 2025
Mazda Motor Corp.
Defect Description:
AIR BAGS
Potential Consequences:
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicle’s VIN on NHTSA’s recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contact—despite being the registered owner. Mazda’s documentation shows that: Dealers were notified as early as June 3, 2025 Owner letters are not scheduled until July 28, 2025 This means that I was driving a defective vehicle without knowledge of a serious safety issue at the time of the crash. I believe that: Mazda failed in its legal obligation to notify me in a timely and adequate manner. The non-deployment of airbags in my crash is consistent with the failure described in Recall 7525E. Other affected Mazda owners may remain unaware and at significant risk. I respectfully request that NHTSA: Investigate whether Recall 7525E was the cause of airbag failure in this incident. Determine whether Mazda’s recall notification practices met regulatory requirements. Ensure immediate outreach to affected owners to prevent further injury or risk. I am also seeking legal counsel due to the serious safety implications and potential liability arising from this defect. I will be retaining all documentation, vehicle records, photos, and post-
Corrective Action:
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicle’s VIN on NHTSA’s recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contact—despite being the registered owner. Mazda’s documentation shows that: Dealers were notified as early as June 3, 2025 Owner letters are not scheduled until July 28, 2025 This means that I was driving a defective vehicle without knowledge of a serious safety issue at the time of the crash. I believe that: Mazda failed in its legal obligation to notify me in a timely and adequate manner. The non-deployment of airbags in my crash is consistent with the failure described in Recall 7525E. Other affected Mazda owners may remain unaware and at significant risk. I respectfully request that NHTSA: Investigate whether Recall 7525E was the cause of airbag failure in this incident. Determine whether Mazda’s recall notification practices met regulatory requirements. Ensure immediate outreach to affected owners to prevent further injury or risk. I am also seeking legal counsel due to the serious safety implications and potential liability arising from this defect. I will be retaining all documentation, vehicle records, photos, and post-
Additional Notes:
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicle’s VIN on NHTSA’s recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contact—despite being the registered owner. Mazda’s documentation shows that: Dealers were notified as early as June 3, 2025 Owner letters are not scheduled until July 28, 2025 This means that I was driving a defective vehicle without knowledge of a serious safety issue at the time of the crash. I believe that: Mazda failed in its legal obligation to notify me in a timely and adequate manner. The non-deployment of airbags in my crash is consistent with the failure described in Recall 7525E. Other affected Mazda owners may remain unaware and at significant risk. I respectfully request that NHTSA: Investigate whether Recall 7525E was the cause of airbag failure in this incident. Determine whether Mazda’s recall notification practices met regulatory requirements. Ensure immediate outreach to affected owners to prevent further injury or risk. I am also seeking legal counsel due to the serious safety implications and potential liability arising from this defect. I will be retaining all documentation, vehicle records, photos, and post-
Mfg Campaign: 11672644
Recall Date: Jul 11, 2025
Mazda Motor Corp.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicle’s VIN on NHTSA’s recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contact—despite being the registered owner. Mazda’s documentation shows that: Dealers were notified as early as June 3, 2025 Owner letters are not scheduled until July 28, 2025 This means that I was driving a defective vehicle without knowledge of a serious safety issue at the time of the crash. I believe that: Mazda failed in its legal obligation to notify me in a timely and adequate manner. The non-deployment of airbags in my crash is consistent with the failure described in Recall 7525E. Other affected Mazda owners may remain unaware and at significant risk. I respectfully request that NHTSA: Investigate whether Recall 7525E was the cause of airbag failure in this incident. Determine whether Mazda’s recall notification practices met regulatory requirements. Ensure immediate outreach to affected owners to prevent further injury or risk. I am also seeking legal counsel due to the serious safety implications and potential liability arising from this defect. I will be retaining all documentation, vehicle records, photos, and post-
Corrective Action:
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicle’s VIN on NHTSA’s recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contact—despite being the registered owner. Mazda’s documentation shows that: Dealers were notified as early as June 3, 2025 Owner letters are not scheduled until July 28, 2025 This means that I was driving a defective vehicle without knowledge of a serious safety issue at the time of the crash. I believe that: Mazda failed in its legal obligation to notify me in a timely and adequate manner. The non-deployment of airbags in my crash is consistent with the failure described in Recall 7525E. Other affected Mazda owners may remain unaware and at significant risk. I respectfully request that NHTSA: Investigate whether Recall 7525E was the cause of airbag failure in this incident. Determine whether Mazda’s recall notification practices met regulatory requirements. Ensure immediate outreach to affected owners to prevent further injury or risk. I am also seeking legal counsel due to the serious safety implications and potential liability arising from this defect. I will be retaining all documentation, vehicle records, photos, and post-
Additional Notes:
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicle’s VIN on NHTSA’s recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contact—despite being the registered owner. Mazda’s documentation shows that: Dealers were notified as early as June 3, 2025 Owner letters are not scheduled until July 28, 2025 This means that I was driving a defective vehicle without knowledge of a serious safety issue at the time of the crash. I believe that: Mazda failed in its legal obligation to notify me in a timely and adequate manner. The non-deployment of airbags in my crash is consistent with the failure described in Recall 7525E. Other affected Mazda owners may remain unaware and at significant risk. I respectfully request that NHTSA: Investigate whether Recall 7525E was the cause of airbag failure in this incident. Determine whether Mazda’s recall notification practices met regulatory requirements. Ensure immediate outreach to affected owners to prevent further injury or risk. I am also seeking legal counsel due to the serious safety implications and potential liability arising from this defect. I will be retaining all documentation, vehicle records, photos, and post-
Mfg Campaign: 11672644
Recall Date: Jul 11, 2025
Mazda Motor Corp.
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
FRONT AND REAR WINDSHIELDS GET EXCESSIVE CONDENSATION ON THE INSIDE OF WINDOWS OBSTRUCTIING VISIBILITY. CAR TAKEN TO DEALER AND THEY COULD NOT REPRODUCE THE SAME SITUATION. THIS PUTS OTHERS AT RISK BECAUSE THE DEFROSTER DOES NOT WORK WELL WHEN THERE IS HEAVY CONDENSATION ON THE INSIDE OF THE WINDOWS. THIS ISSUE HAS OCCURED SEVERAL TIMES SINCE PURCHASE IN 2024.
Corrective Action:
FRONT AND REAR WINDSHIELDS GET EXCESSIVE CONDENSATION ON THE INSIDE OF WINDOWS OBSTRUCTIING VISIBILITY. CAR TAKEN TO DEALER AND THEY COULD NOT REPRODUCE THE SAME SITUATION. THIS PUTS OTHERS AT RISK BECAUSE THE DEFROSTER DOES NOT WORK WELL WHEN THERE IS HEAVY CONDENSATION ON THE INSIDE OF THE WINDOWS. THIS ISSUE HAS OCCURED SEVERAL TIMES SINCE PURCHASE IN 2024.
Additional Notes:
FRONT AND REAR WINDSHIELDS GET EXCESSIVE CONDENSATION ON THE INSIDE OF WINDOWS OBSTRUCTIING VISIBILITY. CAR TAKEN TO DEALER AND THEY COULD NOT REPRODUCE THE SAME SITUATION. THIS PUTS OTHERS AT RISK BECAUSE THE DEFROSTER DOES NOT WORK WELL WHEN THERE IS HEAVY CONDENSATION ON THE INSIDE OF THE WINDOWS. THIS ISSUE HAS OCCURED SEVERAL TIMES SINCE PURCHASE IN 2024.
Mfg Campaign: 11631734
Recall Date: Dec 20, 2024
Mazda Motor Corp.
Defect Description:
TIRES
Potential Consequences:
215/45R18 89V I bought a new 2024 Mazda 3 sedan Sport for my senior college son on [XXX] in Rockville, Maryland. In the evening of [XXX], during our attending my son's graduation in Nashville, Tennessee, on the highway to hotel, the front right tire was suddenly blowed out (air leaking quickly and completely). There was nothing on the highway, no object and no pothole. The cars in the front of us were just fine. My son only drove several thousand miles. We were very scared and our safety was threatened. My insurance Geico helped us to replace it with spare tire. We went to a local tire store at Nashville to replace the tire with BRI TURANZA EL440, and the new tire cost us $352.01. Our local Mazda dealer at Rockville Maryland asked us to contact Toyo for tire warranty, but nothing happened. We have kept the receipt. By the way, I googled new Mazda3 tire problems, and I found multiple complains on line. Examples [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
215/45R18 89V I bought a new 2024 Mazda 3 sedan Sport for my senior college son on [XXX] in Rockville, Maryland. In the evening of [XXX], during our attending my son's graduation in Nashville, Tennessee, on the highway to hotel, the front right tire was suddenly blowed out (air leaking quickly and completely). There was nothing on the highway, no object and no pothole. The cars in the front of us were just fine. My son only drove several thousand miles. We were very scared and our safety was threatened. My insurance Geico helped us to replace it with spare tire. We went to a local tire store at Nashville to replace the tire with BRI TURANZA EL440, and the new tire cost us $352.01. Our local Mazda dealer at Rockville Maryland asked us to contact Toyo for tire warranty, but nothing happened. We have kept the receipt. By the way, I googled new Mazda3 tire problems, and I found multiple complains on line. Examples [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
215/45R18 89V I bought a new 2024 Mazda 3 sedan Sport for my senior college son on [XXX] in Rockville, Maryland. In the evening of [XXX], during our attending my son's graduation in Nashville, Tennessee, on the highway to hotel, the front right tire was suddenly blowed out (air leaking quickly and completely). There was nothing on the highway, no object and no pothole. The cars in the front of us were just fine. My son only drove several thousand miles. We were very scared and our safety was threatened. My insurance Geico helped us to replace it with spare tire. We went to a local tire store at Nashville to replace the tire with BRI TURANZA EL440, and the new tire cost us $352.01. Our local Mazda dealer at Rockville Maryland asked us to contact Toyo for tire warranty, but nothing happened. We have kept the receipt. By the way, I googled new Mazda3 tire problems, and I found multiple complains on line. Examples [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11626309
Recall Date: Nov 20, 2024
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11625210
Recall Date: Nov 14, 2024
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11625210
Recall Date: Nov 14, 2024
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Mazda3, odometer reading about 3000 miles, would not start. I have been driving normally daily, do not leave lights on or any other equipment connected when the car is off. I have not had any warning lights displayed other than startup. Monday I drove to my local CT. golf course, 20 miles from home, arrived at 9am. 5 hours later I after golf, I can’t open trunk. Fortunately I left the car unlocked. The car would not start. Road Service tried to jump battery unsuccessfully. Dragged the car onto truck-bed and transports to dealer. Service tech contacts me next day … charged battery, checked electric system and found no malfunctions. This is a scary situation when one never knows when this will happen again. Is there a solution??
Corrective Action:
My Mazda3, odometer reading about 3000 miles, would not start. I have been driving normally daily, do not leave lights on or any other equipment connected when the car is off. I have not had any warning lights displayed other than startup. Monday I drove to my local CT. golf course, 20 miles from home, arrived at 9am. 5 hours later I after golf, I can’t open trunk. Fortunately I left the car unlocked. The car would not start. Road Service tried to jump battery unsuccessfully. Dragged the car onto truck-bed and transports to dealer. Service tech contacts me next day … charged battery, checked electric system and found no malfunctions. This is a scary situation when one never knows when this will happen again. Is there a solution??
Additional Notes:
My Mazda3, odometer reading about 3000 miles, would not start. I have been driving normally daily, do not leave lights on or any other equipment connected when the car is off. I have not had any warning lights displayed other than startup. Monday I drove to my local CT. golf course, 20 miles from home, arrived at 9am. 5 hours later I after golf, I can’t open trunk. Fortunately I left the car unlocked. The car would not start. Road Service tried to jump battery unsuccessfully. Dragged the car onto truck-bed and transports to dealer. Service tech contacts me next day … charged battery, checked electric system and found no malfunctions. This is a scary situation when one never knows when this will happen again. Is there a solution??
Mfg Campaign: 11615673
Recall Date: Sep 20, 2024
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Mazda3, odometer reading about 3000 miles, would not start. I have been driving normally daily, do not leave lights on or any other equipment connected when the car is off. I have not had any warning lights displayed other than startup. Monday I drove to my local CT. golf course, 20 miles from home, arrived at 9am. 5 hours later I after golf, I can’t open trunk. Fortunately I left the car unlocked. The car would not start. Road Service tried to jump battery unsuccessfully. Dragged the car onto truck-bed and transports to dealer. Service tech contacts me next day … charged battery, checked electric system and found no malfunctions. This is a scary situation when one never knows when this will happen again. Is there a solution??
Corrective Action:
My Mazda3, odometer reading about 3000 miles, would not start. I have been driving normally daily, do not leave lights on or any other equipment connected when the car is off. I have not had any warning lights displayed other than startup. Monday I drove to my local CT. golf course, 20 miles from home, arrived at 9am. 5 hours later I after golf, I can’t open trunk. Fortunately I left the car unlocked. The car would not start. Road Service tried to jump battery unsuccessfully. Dragged the car onto truck-bed and transports to dealer. Service tech contacts me next day … charged battery, checked electric system and found no malfunctions. This is a scary situation when one never knows when this will happen again. Is there a solution??
Additional Notes:
My Mazda3, odometer reading about 3000 miles, would not start. I have been driving normally daily, do not leave lights on or any other equipment connected when the car is off. I have not had any warning lights displayed other than startup. Monday I drove to my local CT. golf course, 20 miles from home, arrived at 9am. 5 hours later I after golf, I can’t open trunk. Fortunately I left the car unlocked. The car would not start. Road Service tried to jump battery unsuccessfully. Dragged the car onto truck-bed and transports to dealer. Service tech contacts me next day … charged battery, checked electric system and found no malfunctions. This is a scary situation when one never knows when this will happen again. Is there a solution??
Mfg Campaign: 11615673
Recall Date: Sep 20, 2024
Mazda Motor Corp.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Moon roof exploded when not struck with anything
Corrective Action:
Moon roof exploded when not struck with anything
Additional Notes:
Moon roof exploded when not struck with anything
Mfg Campaign: 11614900
Recall Date: Sep 16, 2024
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Interior Rattles from passenger side and also infotainment screen is rattling. Should not be happening on a 2024 with only a couple thousand miles on it. Scratches on the interior from basically nothing, everything on this car is very easy to scratch. There was no accident just wanted to file a complaint.
Corrective Action:
Interior Rattles from passenger side and also infotainment screen is rattling. Should not be happening on a 2024 with only a couple thousand miles on it. Scratches on the interior from basically nothing, everything on this car is very easy to scratch. There was no accident just wanted to file a complaint.
Additional Notes:
Interior Rattles from passenger side and also infotainment screen is rattling. Should not be happening on a 2024 with only a couple thousand miles on it. Scratches on the interior from basically nothing, everything on this car is very easy to scratch. There was no accident just wanted to file a complaint.
Mfg Campaign: 11583322
Recall Date: Apr 16, 2024
Mazda Motor Corp.
Defect Description:
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Potential Consequences:
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55–60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
Corrective Action:
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55–60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
Additional Notes:
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55–60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
Mfg Campaign: 11569891
Recall Date: Feb 5, 2024
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55–60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
Corrective Action:
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55–60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
Additional Notes:
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55–60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
Mfg Campaign: 11569891
Recall Date: Feb 5, 2024
Mazda Motor Corp.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55–60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
Corrective Action:
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55–60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
Additional Notes:
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55–60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
Mfg Campaign: 11569891
Recall Date: Feb 5, 2024
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