MACK MRU 2018

Complete listing of complaints and recalls for this vehicle

1
Complaints
1
Recalls

Complaints & Recalls

1 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Mack Trucks, Inc.
NHTSA Campaign: 25V030000 SAFETY RECALL
142 Vehicles Affected
Recall Date: Jan 23, 2025
Safety Issue:

Mack Trucks, Inc. (Mack) is recalling certain 2010-2018 MRU and 2019-2025 Terrapro towing vehicles. The vehicles are missing the anti-lock brake (ABS) warning light and circuitry that controls the anti-lock brake function for an attached trailer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Potential Risk:
Driving without a functioning anti-lock brake system may result in the trailer not braking as intended, increasing the risk of a crash.
FREE Recall Solution:
Dealers will add an ABS warning light and circuitry, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0474.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local MACK dealer to schedule your FREE recall repair.
Manufacturer: MACK
Mfg Campaign: SC0474
Notice Date: Apr 30, 2025
Recall Date: Jan 23, 2025

Consumer Complaints

1 Complaint
Mack Trucks, Inc.
Campaign: 11362996 Other
Oct 6, 2020
Defect Description:

WHEELS

Potential Consequences:

2018 MACK GRU WITH 40K HAS TWO CRACKED FRONT WHEELS MADE BY ALCOA. WE HAVE 10 OTHER TRUCKS 2012 TO 2019 WITH SAME WHEELS AND NO CRACKS. AFTER LITTLE RESEARCH ON THE INTERNET IT IS OBVIOUS MANY OTHER PEOPLE ARE HAVING THIS PROBLEM ON BUSES, RVS, AND TRUCKS. STRANGE WE WOULD HAVE 2 ON SAME TRUCK AND NO OTHERS. IT IS EASY TO ASSUME THE ALUMINUM ALLOY IS NOT RIGHT. VERY DANGEROUS!!!! PICTURES ATTACHED, YOU ARE WELCOME TO WHEELS, NOT LOOKING FOR ANYTHING, JUST GIVING INFORMATION

Corrective Action:

2018 MACK GRU WITH 40K HAS TWO CRACKED FRONT WHEELS MADE BY ALCOA. WE HAVE 10 OTHER TRUCKS 2012 TO 2019 WITH SAME WHEELS AND NO CRACKS. AFTER LITTLE RESEARCH ON THE INTERNET IT IS OBVIOUS MANY OTHER PEOPLE ARE HAVING THIS PROBLEM ON BUSES, RVS, AND TRUCKS. STRANGE WE WOULD HAVE 2 ON SAME TRUCK AND NO OTHERS. IT IS EASY TO ASSUME THE ALUMINUM ALLOY IS NOT RIGHT. VERY DANGEROUS!!!! PICTURES ATTACHED, YOU ARE WELCOME TO WHEELS, NOT LOOKING FOR ANYTHING, JUST GIVING INFORMATION

Additional Notes:

2018 MACK GRU WITH 40K HAS TWO CRACKED FRONT WHEELS MADE BY ALCOA. WE HAVE 10 OTHER TRUCKS 2012 TO 2019 WITH SAME WHEELS AND NO CRACKS. AFTER LITTLE RESEARCH ON THE INTERNET IT IS OBVIOUS MANY OTHER PEOPLE ARE HAVING THIS PROBLEM ON BUSES, RVS, AND TRUCKS. STRANGE WE WOULD HAVE 2 ON SAME TRUCK AND NO OTHERS. IT IS EASY TO ASSUME THE ALUMINUM ALLOY IS NOT RIGHT. VERY DANGEROUS!!!! PICTURES ATTACHED, YOU ARE WELCOME TO WHEELS, NOT LOOKING FOR ANYTHING, JUST GIVING INFORMATION

Manufacturer: MACK
Mfg Campaign: 11362996
Notice Date: Oct 6, 2020
Recall Date: Oct 6, 2020

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