MACK LR 2019

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Mack Trucks, Inc.
NHTSA Campaign: 21V293000 SAFETY RECALL
272 Vehicles Affected
Recall Date: Apr 26, 2021
Safety Issue:

Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 LR vehicles. The steering transfer case may have an insufficient amount of oil.

Potential Risk:
The internal bearings may fail without sufficient lubrication, causing steering lock-up and increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the transfer case, free of charge. Owner notifications letters were mailed on May 12, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0424.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MACK dealer to schedule your FREE recall repair.
Manufacturer: MACK
Mfg Campaign: SC0424
Notice Date: May 12, 2021
Recall Date: Apr 26, 2021
Mack Trucks, Inc.
NHTSA Campaign: 18V810000 SAFETY RECALL
818 Vehicles Affected
Recall Date: Nov 15, 2018
Safety Issue:

Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Granite (GR), LR, and TerraPro (TE) trucks, equipped with Bridgestone M854 tires with DOT date codes 2418-2518, Bridgestone M860A tires with DOT date code 2518 or Bridgestone M864 tires with DOT date codes 2318-2418, all of size 425/65R22.5. The sidewall steel body cords may be exposed, possibly causing unexpected, rapid air loss while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 119, "New Pneumatic Tires - Other than Passenger Cars."

Potential Risk:
Rapid tire air loss can increase the risk of a crash.
FREE Recall Solution:
Mack will notify owners, instructing them to take their vehicles to Bridgestone Tire or Mack truck service centers for inspection and replacement, as necessary, free of charge. The recall began December 19, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0412.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MACK dealer to schedule your FREE recall repair.
Manufacturer: MACK
Mfg Campaign: SC0412
Notice Date: Dec 19, 2018
Recall Date: Nov 15, 2018

Consumer Complaints

1 Complaint
Mack Trucks, Inc.
Campaign: 11534032 Other
Jul 24, 2023
Defect Description:

FUEL SYSTEM, DIESEL

Potential Consequences:

The contact owns a 2019 Mack LR64. The contact stated that while driving at an undisclosed speed, the secondary fuel filter detached, and the vehicle stalled. The vehicle was towed to an independent mechanic, where the vehicle was repaired. The fuel filter was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 40,797.

Corrective Action:

The contact owns a 2019 Mack LR64. The contact stated that while driving at an undisclosed speed, the secondary fuel filter detached, and the vehicle stalled. The vehicle was towed to an independent mechanic, where the vehicle was repaired. The fuel filter was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 40,797.

Additional Notes:

The contact owns a 2019 Mack LR64. The contact stated that while driving at an undisclosed speed, the secondary fuel filter detached, and the vehicle stalled. The vehicle was towed to an independent mechanic, where the vehicle was repaired. The fuel filter was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 40,797.

Manufacturer: MACK
Mfg Campaign: 11534032
Notice Date: Jul 24, 2023
Recall Date: Jul 24, 2023

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