Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mack Trucks, Inc.
Safety Issue:
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 LR vehicles. The steering transfer case may have an insufficient amount of oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC0424
Recall Date: Apr 26, 2021
Mack Trucks, Inc.
Safety Issue:
Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Granite (GR), LR, and TerraPro (TE) trucks, equipped with Bridgestone M854 tires with DOT date codes 2418-2518, Bridgestone M860A tires with DOT date code 2518 or Bridgestone M864 tires with DOT date codes 2318-2418, all of size 425/65R22.5. The sidewall steel body cords may be exposed, possibly causing unexpected, rapid air loss while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 119, "New Pneumatic Tires - Other than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC0412
Recall Date: Nov 15, 2018
Consumer Complaints
1 ComplaintMack Trucks, Inc.
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 Mack LR64. The contact stated that while driving at an undisclosed speed, the secondary fuel filter detached, and the vehicle stalled. The vehicle was towed to an independent mechanic, where the vehicle was repaired. The fuel filter was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 40,797.
Corrective Action:
The contact owns a 2019 Mack LR64. The contact stated that while driving at an undisclosed speed, the secondary fuel filter detached, and the vehicle stalled. The vehicle was towed to an independent mechanic, where the vehicle was repaired. The fuel filter was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 40,797.
Additional Notes:
The contact owns a 2019 Mack LR64. The contact stated that while driving at an undisclosed speed, the secondary fuel filter detached, and the vehicle stalled. The vehicle was towed to an independent mechanic, where the vehicle was repaired. The fuel filter was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 40,797.
Mfg Campaign: 11534032
Recall Date: Jul 24, 2023
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