MAC TRAILERS DUMP TRAILER 2020

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Mac Trailer Mfg., Inc.
NHTSA Campaign: 21V501000 SAFETY RECALL
53 Vehicles Affected
Recall Date: Jul 1, 2021
Safety Issue:

Mac Trailer Mfg., Inc. (Mac Trailer) is recalling certain 2017-2020 Dump trailers equipped with Ingersoll Smart-Steer self steer axles. The steering arm may detach from the steering knuckle during certain low-speed, high-side loading maneuvers.

Potential Risk:
A detached steering arm may cause a loss of steering control. In addition, attachment hardware may fall and become a road hazard. Both of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect the steering arm and apply welds, free of charge. Owner notifications were mailed on September 7, 2021. Owners may contact Mac Trailer customer service at 1-330-823-9900.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local MAC TRAILERS dealer to schedule your FREE recall repair.
Manufacturer: MAC TRAILERS
Notice Date: Sep 7, 2021
Recall Date: Jul 1, 2021

Consumer Complaints

1 Complaint
Mac Trailer Mfg., Inc.
Campaign: 11438139 Other
Oct 25, 2021
Defect Description:

TRAILER HITCHES

Potential Consequences:

The contact owns a 2020 El Lamar Dump Trailer equipped with a Demco Hitch. The contact stated upon dumping a load of graveling on the trailer, he heard a loud banging sound and he noticed that the hitch fractured, causing the trailer to roll down and crash into the escalator it was attached to. The dealer was made aware of the failure and advised the contact to take the hitch to their location so they could ship it to the manufacturer for testing. The contact stated the dealer replaced the hitch with a standard locking hitch. The manufacturer was notified of the failure and advised the dealer that no issues were found upon testing the hitch. The approximate Trailer failure mileage was 1000. The approximate Demco Hitch failure mileage was 1000.

Corrective Action:

The contact owns a 2020 El Lamar Dump Trailer equipped with a Demco Hitch. The contact stated upon dumping a load of graveling on the trailer, he heard a loud banging sound and he noticed that the hitch fractured, causing the trailer to roll down and crash into the escalator it was attached to. The dealer was made aware of the failure and advised the contact to take the hitch to their location so they could ship it to the manufacturer for testing. The contact stated the dealer replaced the hitch with a standard locking hitch. The manufacturer was notified of the failure and advised the dealer that no issues were found upon testing the hitch. The approximate Trailer failure mileage was 1000. The approximate Demco Hitch failure mileage was 1000.

Additional Notes:

The contact owns a 2020 El Lamar Dump Trailer equipped with a Demco Hitch. The contact stated upon dumping a load of graveling on the trailer, he heard a loud banging sound and he noticed that the hitch fractured, causing the trailer to roll down and crash into the escalator it was attached to. The dealer was made aware of the failure and advised the contact to take the hitch to their location so they could ship it to the manufacturer for testing. The contact stated the dealer replaced the hitch with a standard locking hitch. The manufacturer was notified of the failure and advised the dealer that no issues were found upon testing the hitch. The approximate Trailer failure mileage was 1000. The approximate Demco Hitch failure mileage was 1000.

Manufacturer: MAC TRAILERS
Mfg Campaign: 11438139
Notice Date: Oct 25, 2021
Recall Date: Oct 25, 2021

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