Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mac Trailer Mfg., Inc.
Safety Issue:
Mac Trailer Mfg., Inc. (Mac Trailer) is recalling certain 2017-2020 Dump trailers equipped with Ingersoll Smart-Steer self steer axles. The steering arm may detach from the steering knuckle during certain low-speed, high-side loading maneuvers.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 1, 2021
Consumer Complaints
1 ComplaintMac Trailer Mfg., Inc.
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2020 El Lamar Dump Trailer equipped with a Demco Hitch. The contact stated upon dumping a load of graveling on the trailer, he heard a loud banging sound and he noticed that the hitch fractured, causing the trailer to roll down and crash into the escalator it was attached to. The dealer was made aware of the failure and advised the contact to take the hitch to their location so they could ship it to the manufacturer for testing. The contact stated the dealer replaced the hitch with a standard locking hitch. The manufacturer was notified of the failure and advised the dealer that no issues were found upon testing the hitch. The approximate Trailer failure mileage was 1000. The approximate Demco Hitch failure mileage was 1000.
Corrective Action:
The contact owns a 2020 El Lamar Dump Trailer equipped with a Demco Hitch. The contact stated upon dumping a load of graveling on the trailer, he heard a loud banging sound and he noticed that the hitch fractured, causing the trailer to roll down and crash into the escalator it was attached to. The dealer was made aware of the failure and advised the contact to take the hitch to their location so they could ship it to the manufacturer for testing. The contact stated the dealer replaced the hitch with a standard locking hitch. The manufacturer was notified of the failure and advised the dealer that no issues were found upon testing the hitch. The approximate Trailer failure mileage was 1000. The approximate Demco Hitch failure mileage was 1000.
Additional Notes:
The contact owns a 2020 El Lamar Dump Trailer equipped with a Demco Hitch. The contact stated upon dumping a load of graveling on the trailer, he heard a loud banging sound and he noticed that the hitch fractured, causing the trailer to roll down and crash into the escalator it was attached to. The dealer was made aware of the failure and advised the contact to take the hitch to their location so they could ship it to the manufacturer for testing. The contact stated the dealer replaced the hitch with a standard locking hitch. The manufacturer was notified of the failure and advised the dealer that no issues were found upon testing the hitch. The approximate Trailer failure mileage was 1000. The approximate Demco Hitch failure mileage was 1000.
Mfg Campaign: 11438139
Recall Date: Oct 25, 2021
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