Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. When a hardware communication fault is detected, the High Voltage Interlock (HVIL) software could disconnect the high voltage contactors while the vehicle is in motion, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-24-03-0
Recall Date: Jul 1, 2024
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2024 Air vehicles. The high voltage coolant heater may fail to defrost the windshield.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-24-04-0
Recall Date: Jun 28, 2024
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2024 Air vehicles running software release versions 2.1.2 through 2.1.26. The software may cause a fault while the adaptive cruise control is on, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-24-02-0
Recall Date: Feb 7, 2024
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The high voltage coolant heater may fail to defrost the windshield.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-24-01-0
Recall Date: Jan 10, 2024
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Lucid Air vehicles. Under certain conditions, temperature monitoring for the rear seat heaters could become inoperative and result in the rear seats overheating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-05-0
Recall Date: Oct 19, 2023
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. Software versions 2.0.64 and older may not respond properly to an inverter power module failure, which can result in a loss of drive power without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-04-0
Recall Date: Jul 27, 2023
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The wiper arm nuts may loosen, causing the windshield wipers to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-03-0
Recall Date: Jul 27, 2023
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles with a software version between 2.015 and 2.0.50. The rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-02-0
Recall Date: Jul 27, 2023
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The electrically activated contact switches that transfer energy to the drive motors, may unexpectedly open, cutting off power to the electric motors.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-01-0
Recall Date: Feb 22, 2023
Consumer Complaints
37 ComplaintsLucid Usa, Inc.
Defect Description:
SEATS
Potential Consequences:
Premature wear in perforated leather/vinyl seats. Cracking and tearing.
Corrective Action:
Premature wear in perforated leather/vinyl seats. Cracking and tearing.
Additional Notes:
Premature wear in perforated leather/vinyl seats. Cracking and tearing.
Mfg Campaign: 11675994
Recall Date: Jul 24, 2025
Lucid Usa, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises. This incident bears similarities to the all-weather mat recall; however, Lucid has confirmed that my vehicle's mats are not listed under the recall. The failure appears to be related to the Lucid electric propulsion system, which is available for inspection upon request. As a result of the crash, I sustained minor injuries. A police report has been filed with the San Bernardino County Sheriff's Department by Deputy M. Scott (Report #[XXX], Chino Hills Station, Chino Hills, CA 91709). Lucid is currently conducting an investigation and has issued Incident Report #[XXX]. Additionally, State Farm Auto Insurance (California) has assigned an appraiser to assess the body damage. There was no warning lamps, messages or other symptoms prior to the issue appearing except for one short incident of sudden unintended acceleration experienced by my husband which has been reported to Lucid. Please let me know if further information or inspection arrangements are needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises. This incident bears similarities to the all-weather mat recall; however, Lucid has confirmed that my vehicle's mats are not listed under the recall. The failure appears to be related to the Lucid electric propulsion system, which is available for inspection upon request. As a result of the crash, I sustained minor injuries. A police report has been filed with the San Bernardino County Sheriff's Department by Deputy M. Scott (Report #[XXX], Chino Hills Station, Chino Hills, CA 91709). Lucid is currently conducting an investigation and has issued Incident Report #[XXX]. Additionally, State Farm Auto Insurance (California) has assigned an appraiser to assess the body damage. There was no warning lamps, messages or other symptoms prior to the issue appearing except for one short incident of sudden unintended acceleration experienced by my husband which has been reported to Lucid. Please let me know if further information or inspection arrangements are needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises. This incident bears similarities to the all-weather mat recall; however, Lucid has confirmed that my vehicle's mats are not listed under the recall. The failure appears to be related to the Lucid electric propulsion system, which is available for inspection upon request. As a result of the crash, I sustained minor injuries. A police report has been filed with the San Bernardino County Sheriff's Department by Deputy M. Scott (Report #[XXX], Chino Hills Station, Chino Hills, CA 91709). Lucid is currently conducting an investigation and has issued Incident Report #[XXX]. Additionally, State Farm Auto Insurance (California) has assigned an appraiser to assess the body damage. There was no warning lamps, messages or other symptoms prior to the issue appearing except for one short incident of sudden unintended acceleration experienced by my husband which has been reported to Lucid. Please let me know if further information or inspection arrangements are needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11662938
Recall Date: May 24, 2025
Lucid Usa, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises. This incident bears similarities to the all-weather mat recall; however, Lucid has confirmed that my vehicle's mats are not listed under the recall. The failure appears to be related to the Lucid electric propulsion system, which is available for inspection upon request. As a result of the crash, I sustained minor injuries. A police report has been filed with the San Bernardino County Sheriff's Department by Deputy M. Scott (Report #[XXX], Chino Hills Station, Chino Hills, CA 91709). Lucid is currently conducting an investigation and has issued Incident Report #[XXX]. Additionally, State Farm Auto Insurance (California) has assigned an appraiser to assess the body damage. There was no warning lamps, messages or other symptoms prior to the issue appearing except for one short incident of sudden unintended acceleration experienced by my husband which has been reported to Lucid. Please let me know if further information or inspection arrangements are needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises. This incident bears similarities to the all-weather mat recall; however, Lucid has confirmed that my vehicle's mats are not listed under the recall. The failure appears to be related to the Lucid electric propulsion system, which is available for inspection upon request. As a result of the crash, I sustained minor injuries. A police report has been filed with the San Bernardino County Sheriff's Department by Deputy M. Scott (Report #[XXX], Chino Hills Station, Chino Hills, CA 91709). Lucid is currently conducting an investigation and has issued Incident Report #[XXX]. Additionally, State Farm Auto Insurance (California) has assigned an appraiser to assess the body damage. There was no warning lamps, messages or other symptoms prior to the issue appearing except for one short incident of sudden unintended acceleration experienced by my husband which has been reported to Lucid. Please let me know if further information or inspection arrangements are needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises. This incident bears similarities to the all-weather mat recall; however, Lucid has confirmed that my vehicle's mats are not listed under the recall. The failure appears to be related to the Lucid electric propulsion system, which is available for inspection upon request. As a result of the crash, I sustained minor injuries. A police report has been filed with the San Bernardino County Sheriff's Department by Deputy M. Scott (Report #[XXX], Chino Hills Station, Chino Hills, CA 91709). Lucid is currently conducting an investigation and has issued Incident Report #[XXX]. Additionally, State Farm Auto Insurance (California) has assigned an appraiser to assess the body damage. There was no warning lamps, messages or other symptoms prior to the issue appearing except for one short incident of sudden unintended acceleration experienced by my husband which has been reported to Lucid. Please let me know if further information or inspection arrangements are needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11662938
Recall Date: May 24, 2025
Lucid Usa, Inc.
Defect Description:
ENGINE
Potential Consequences:
On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises. This incident bears similarities to the all-weather mat recall; however, Lucid has confirmed that my vehicle's mats are not listed under the recall. The failure appears to be related to the Lucid electric propulsion system, which is available for inspection upon request. As a result of the crash, I sustained minor injuries. A police report has been filed with the San Bernardino County Sheriff's Department by Deputy M. Scott (Report #[XXX], Chino Hills Station, Chino Hills, CA 91709). Lucid is currently conducting an investigation and has issued Incident Report #[XXX]. Additionally, State Farm Auto Insurance (California) has assigned an appraiser to assess the body damage. There was no warning lamps, messages or other symptoms prior to the issue appearing except for one short incident of sudden unintended acceleration experienced by my husband which has been reported to Lucid. Please let me know if further information or inspection arrangements are needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises. This incident bears similarities to the all-weather mat recall; however, Lucid has confirmed that my vehicle's mats are not listed under the recall. The failure appears to be related to the Lucid electric propulsion system, which is available for inspection upon request. As a result of the crash, I sustained minor injuries. A police report has been filed with the San Bernardino County Sheriff's Department by Deputy M. Scott (Report #[XXX], Chino Hills Station, Chino Hills, CA 91709). Lucid is currently conducting an investigation and has issued Incident Report #[XXX]. Additionally, State Farm Auto Insurance (California) has assigned an appraiser to assess the body damage. There was no warning lamps, messages or other symptoms prior to the issue appearing except for one short incident of sudden unintended acceleration experienced by my husband which has been reported to Lucid. Please let me know if further information or inspection arrangements are needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises. This incident bears similarities to the all-weather mat recall; however, Lucid has confirmed that my vehicle's mats are not listed under the recall. The failure appears to be related to the Lucid electric propulsion system, which is available for inspection upon request. As a result of the crash, I sustained minor injuries. A police report has been filed with the San Bernardino County Sheriff's Department by Deputy M. Scott (Report #[XXX], Chino Hills Station, Chino Hills, CA 91709). Lucid is currently conducting an investigation and has issued Incident Report #[XXX]. Additionally, State Farm Auto Insurance (California) has assigned an appraiser to assess the body damage. There was no warning lamps, messages or other symptoms prior to the issue appearing except for one short incident of sudden unintended acceleration experienced by my husband which has been reported to Lucid. Please let me know if further information or inspection arrangements are needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11662938
Recall Date: May 24, 2025
Lucid Usa, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle became completely inoperable suddenly while driving on the road due to a "drive unit failure." Fortunately, I was still at an intersection when this occurred. I don't what would have happened if I was in motion, especially at higher speed on a highway. The car was towed to the nearest Lucid service center, but it remains there over 6 weeks later as they are not able to fix the problem.
Corrective Action:
The vehicle became completely inoperable suddenly while driving on the road due to a "drive unit failure." Fortunately, I was still at an intersection when this occurred. I don't what would have happened if I was in motion, especially at higher speed on a highway. The car was towed to the nearest Lucid service center, but it remains there over 6 weeks later as they are not able to fix the problem.
Additional Notes:
The vehicle became completely inoperable suddenly while driving on the road due to a "drive unit failure." Fortunately, I was still at an intersection when this occurred. I don't what would have happened if I was in motion, especially at higher speed on a highway. The car was towed to the nearest Lucid service center, but it remains there over 6 weeks later as they are not able to fix the problem.
Mfg Campaign: 11662966
Recall Date: May 24, 2025
Lucid Usa, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle became completely inoperable suddenly while driving on the road due to a "drive unit failure." Fortunately, I was still at an intersection when this occurred. I don't what would have happened if I was in motion, especially at higher speed on a highway. The car was towed to the nearest Lucid service center, but it remains there over 6 weeks later as they are not able to fix the problem.
Corrective Action:
The vehicle became completely inoperable suddenly while driving on the road due to a "drive unit failure." Fortunately, I was still at an intersection when this occurred. I don't what would have happened if I was in motion, especially at higher speed on a highway. The car was towed to the nearest Lucid service center, but it remains there over 6 weeks later as they are not able to fix the problem.
Additional Notes:
The vehicle became completely inoperable suddenly while driving on the road due to a "drive unit failure." Fortunately, I was still at an intersection when this occurred. I don't what would have happened if I was in motion, especially at higher speed on a highway. The car was towed to the nearest Lucid service center, but it remains there over 6 weeks later as they are not able to fix the problem.
Mfg Campaign: 11662966
Recall Date: May 24, 2025
Lucid Usa, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2023 Lucid Air. The contact stated that while the vehicle was stopped at a red light and in the "Dream" driving mode, the light turned green and the vehicle drove forward and crashed into the rear of a second vehicle. The contact indicated that the "Dream" driving mode had malfunctioned and did not detect the vehicle ahead. During the crash, the vehicle was traveling approximately 5 MPH. No injuries were reported, and no police report was taken. The cause of the failure was unknown. The manufacturer was notified of the failure, but was unwilling to share data from the vehicle related to the crash. After the incident, the contact will no longer drive the vehicle due to the safety concerns. The failure mileage was 21,000.
Corrective Action:
The contact owns a 2023 Lucid Air. The contact stated that while the vehicle was stopped at a red light and in the "Dream" driving mode, the light turned green and the vehicle drove forward and crashed into the rear of a second vehicle. The contact indicated that the "Dream" driving mode had malfunctioned and did not detect the vehicle ahead. During the crash, the vehicle was traveling approximately 5 MPH. No injuries were reported, and no police report was taken. The cause of the failure was unknown. The manufacturer was notified of the failure, but was unwilling to share data from the vehicle related to the crash. After the incident, the contact will no longer drive the vehicle due to the safety concerns. The failure mileage was 21,000.
Additional Notes:
The contact owns a 2023 Lucid Air. The contact stated that while the vehicle was stopped at a red light and in the "Dream" driving mode, the light turned green and the vehicle drove forward and crashed into the rear of a second vehicle. The contact indicated that the "Dream" driving mode had malfunctioned and did not detect the vehicle ahead. During the crash, the vehicle was traveling approximately 5 MPH. No injuries were reported, and no police report was taken. The cause of the failure was unknown. The manufacturer was notified of the failure, but was unwilling to share data from the vehicle related to the crash. After the incident, the contact will no longer drive the vehicle due to the safety concerns. The failure mileage was 21,000.
Mfg Campaign: 11662514
Recall Date: May 22, 2025
Lucid Usa, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am submitting this complaint regarding a severe safety defect in my 2023 Lucid Air Grand Touring (VIN: [XXX] ). On [XXX], while driving on a state highway with my family—including my [XXX] and [XXX] children—the vehicle suddenly and without warning limited its speed to 35 MPH. This created an immediate and dangerous situation on a high-speed road, significantly increasing the risk of a rear-end collision. I was unable to accelerate beyond this limit, forcing me to pull over abruptly and navigate traffic hazards. This incident could have resulted in a serious accident or injury. I immediately reported this issue to Lucid Customer Care and took the vehicle to an authorized Lucid service center. The vehicle was out of service for 25 days (February 23, 2025 – March 19, 2025) for diagnostics and repairs. Ongoing Safety Concerns & Lack of Response from Lucid Motors Since this incident, I have repeatedly contacted Lucid Motors Customer Care, but I have received no clear response regarding the cause of this dangerous failure or any assurance that this will not happen again. Furthermore: My vehicle has experienced a total of 45 days of downtime in the first 10 months of my lease due to various mechanical failures, including a heating system failure ([XXX]). Lucid has failed to provide a resolution or clear direction regarding my attempts to return the vehicle. I have lost confidence in the safety of this vehicle and am concerned that this issue may impact other Lucid Air vehicles on the road. Request for NHTSA Investigation Given the seriousness of this defect, I am requesting that NHTSA investigate this issue to determine: Whether other Lucid Air vehicles have experienced sudden speed limitation issues. If this defect poses an ongoing safety risk to drivers and passengers. Whether Lucid Motors is adequately addressing and communicating these defects to consumers. I believe this defect could pose a serious INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am submitting this complaint regarding a severe safety defect in my 2023 Lucid Air Grand Touring (VIN: [XXX] ). On [XXX], while driving on a state highway with my family—including my [XXX] and [XXX] children—the vehicle suddenly and without warning limited its speed to 35 MPH. This created an immediate and dangerous situation on a high-speed road, significantly increasing the risk of a rear-end collision. I was unable to accelerate beyond this limit, forcing me to pull over abruptly and navigate traffic hazards. This incident could have resulted in a serious accident or injury. I immediately reported this issue to Lucid Customer Care and took the vehicle to an authorized Lucid service center. The vehicle was out of service for 25 days (February 23, 2025 – March 19, 2025) for diagnostics and repairs. Ongoing Safety Concerns & Lack of Response from Lucid Motors Since this incident, I have repeatedly contacted Lucid Motors Customer Care, but I have received no clear response regarding the cause of this dangerous failure or any assurance that this will not happen again. Furthermore: My vehicle has experienced a total of 45 days of downtime in the first 10 months of my lease due to various mechanical failures, including a heating system failure ([XXX]). Lucid has failed to provide a resolution or clear direction regarding my attempts to return the vehicle. I have lost confidence in the safety of this vehicle and am concerned that this issue may impact other Lucid Air vehicles on the road. Request for NHTSA Investigation Given the seriousness of this defect, I am requesting that NHTSA investigate this issue to determine: Whether other Lucid Air vehicles have experienced sudden speed limitation issues. If this defect poses an ongoing safety risk to drivers and passengers. Whether Lucid Motors is adequately addressing and communicating these defects to consumers. I believe this defect could pose a serious INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am submitting this complaint regarding a severe safety defect in my 2023 Lucid Air Grand Touring (VIN: [XXX] ). On [XXX], while driving on a state highway with my family—including my [XXX] and [XXX] children—the vehicle suddenly and without warning limited its speed to 35 MPH. This created an immediate and dangerous situation on a high-speed road, significantly increasing the risk of a rear-end collision. I was unable to accelerate beyond this limit, forcing me to pull over abruptly and navigate traffic hazards. This incident could have resulted in a serious accident or injury. I immediately reported this issue to Lucid Customer Care and took the vehicle to an authorized Lucid service center. The vehicle was out of service for 25 days (February 23, 2025 – March 19, 2025) for diagnostics and repairs. Ongoing Safety Concerns & Lack of Response from Lucid Motors Since this incident, I have repeatedly contacted Lucid Motors Customer Care, but I have received no clear response regarding the cause of this dangerous failure or any assurance that this will not happen again. Furthermore: My vehicle has experienced a total of 45 days of downtime in the first 10 months of my lease due to various mechanical failures, including a heating system failure ([XXX]). Lucid has failed to provide a resolution or clear direction regarding my attempts to return the vehicle. I have lost confidence in the safety of this vehicle and am concerned that this issue may impact other Lucid Air vehicles on the road. Request for NHTSA Investigation Given the seriousness of this defect, I am requesting that NHTSA investigate this issue to determine: Whether other Lucid Air vehicles have experienced sudden speed limitation issues. If this defect poses an ongoing safety risk to drivers and passengers. Whether Lucid Motors is adequately addressing and communicating these defects to consumers. I believe this defect could pose a serious INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11649614
Recall Date: Mar 20, 2025
Lucid Usa, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
left rear passenger door opens while opening the any other door. locking mechanism does not work, notified lucid.
Corrective Action:
left rear passenger door opens while opening the any other door. locking mechanism does not work, notified lucid.
Additional Notes:
left rear passenger door opens while opening the any other door. locking mechanism does not work, notified lucid.
Mfg Campaign: 11580084
Recall Date: Mar 29, 2024
Lucid Usa, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
truck does not close all the way. repaired it many times and keep happening.
Corrective Action:
truck does not close all the way. repaired it many times and keep happening.
Additional Notes:
truck does not close all the way. repaired it many times and keep happening.
Mfg Campaign: 11580085
Recall Date: Mar 29, 2024
Lucid Usa, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2023 Lucid Air. The contact stated that the front driver's side door failed to unlatch consistently. The contact had to enter the vehicle using the other doors. There are no warning lights illuminated. The vehicle had not been taken to the dealer. The manufacturer was made aware of the failure. The manufacturer sent for the vehicle to be picked up and taken to one of the Service Centers to be repaired. The vehicle was repaired; however, the failure persisted. The failure mileage was 8.
Corrective Action:
The contact owns a 2023 Lucid Air. The contact stated that the front driver's side door failed to unlatch consistently. The contact had to enter the vehicle using the other doors. There are no warning lights illuminated. The vehicle had not been taken to the dealer. The manufacturer was made aware of the failure. The manufacturer sent for the vehicle to be picked up and taken to one of the Service Centers to be repaired. The vehicle was repaired; however, the failure persisted. The failure mileage was 8.
Additional Notes:
The contact owns a 2023 Lucid Air. The contact stated that the front driver's side door failed to unlatch consistently. The contact had to enter the vehicle using the other doors. There are no warning lights illuminated. The vehicle had not been taken to the dealer. The manufacturer was made aware of the failure. The manufacturer sent for the vehicle to be picked up and taken to one of the Service Centers to be repaired. The vehicle was repaired; however, the failure persisted. The failure mileage was 8.
Mfg Campaign: 11571814
Recall Date: Feb 14, 2024
Lucid Usa, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Drive Mode - Moves the vehicle reverse and Reverse Mode - Moves the vehicle forward, no matter what it moves only FORWARD direction. If I would have trusted the Mode and drove it would have hit a high KWH charging station, would have been a major accident and lost my family! Lucid customer support recorded the whole incident and acknowledged and ordered the towe service! Vehicle is in Lucid Service center till now! They said it is software issues and all usual stories and rectified now and ready to drive( I am afraid to drive honestly as this is very dangerous issue- forward and reverse works to move ONLY in forward!) Here are the sequence: 1. Brake light failure 2, Vehicle will be in reduced power 3. Brake System failure 4.few more errors drove slowly from the parking lot to charging slot then when I put reverse mode - it moved forward only! Before this happened ADAS Issues: Lane Departure Protection Failure, Front Emergency Brake Failure, Traffic Drive Off Alert failure - Lucid Service acknowledge and corrected before!
Corrective Action:
Drive Mode - Moves the vehicle reverse and Reverse Mode - Moves the vehicle forward, no matter what it moves only FORWARD direction. If I would have trusted the Mode and drove it would have hit a high KWH charging station, would have been a major accident and lost my family! Lucid customer support recorded the whole incident and acknowledged and ordered the towe service! Vehicle is in Lucid Service center till now! They said it is software issues and all usual stories and rectified now and ready to drive( I am afraid to drive honestly as this is very dangerous issue- forward and reverse works to move ONLY in forward!) Here are the sequence: 1. Brake light failure 2, Vehicle will be in reduced power 3. Brake System failure 4.few more errors drove slowly from the parking lot to charging slot then when I put reverse mode - it moved forward only! Before this happened ADAS Issues: Lane Departure Protection Failure, Front Emergency Brake Failure, Traffic Drive Off Alert failure - Lucid Service acknowledge and corrected before!
Additional Notes:
Drive Mode - Moves the vehicle reverse and Reverse Mode - Moves the vehicle forward, no matter what it moves only FORWARD direction. If I would have trusted the Mode and drove it would have hit a high KWH charging station, would have been a major accident and lost my family! Lucid customer support recorded the whole incident and acknowledged and ordered the towe service! Vehicle is in Lucid Service center till now! They said it is software issues and all usual stories and rectified now and ready to drive( I am afraid to drive honestly as this is very dangerous issue- forward and reverse works to move ONLY in forward!) Here are the sequence: 1. Brake light failure 2, Vehicle will be in reduced power 3. Brake System failure 4.few more errors drove slowly from the parking lot to charging slot then when I put reverse mode - it moved forward only! Before this happened ADAS Issues: Lane Departure Protection Failure, Front Emergency Brake Failure, Traffic Drive Off Alert failure - Lucid Service acknowledge and corrected before!
Mfg Campaign: 11563856
Recall Date: Jan 5, 2024
Lucid Usa, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Drive Mode - Moves the vehicle reverse and Reverse Mode - Moves the vehicle forward, no matter what it moves only FORWARD direction. If I would have trusted the Mode and drove it would have hit a high KWH charging station, would have been a major accident and lost my family! Lucid customer support recorded the whole incident and acknowledged and ordered the towe service! Vehicle is in Lucid Service center till now! They said it is software issues and all usual stories and rectified now and ready to drive( I am afraid to drive honestly as this is very dangerous issue- forward and reverse works to move ONLY in forward!) Here are the sequence: 1. Brake light failure 2, Vehicle will be in reduced power 3. Brake System failure 4.few more errors drove slowly from the parking lot to charging slot then when I put reverse mode - it moved forward only! Before this happened ADAS Issues: Lane Departure Protection Failure, Front Emergency Brake Failure, Traffic Drive Off Alert failure - Lucid Service acknowledge and corrected before!
Corrective Action:
Drive Mode - Moves the vehicle reverse and Reverse Mode - Moves the vehicle forward, no matter what it moves only FORWARD direction. If I would have trusted the Mode and drove it would have hit a high KWH charging station, would have been a major accident and lost my family! Lucid customer support recorded the whole incident and acknowledged and ordered the towe service! Vehicle is in Lucid Service center till now! They said it is software issues and all usual stories and rectified now and ready to drive( I am afraid to drive honestly as this is very dangerous issue- forward and reverse works to move ONLY in forward!) Here are the sequence: 1. Brake light failure 2, Vehicle will be in reduced power 3. Brake System failure 4.few more errors drove slowly from the parking lot to charging slot then when I put reverse mode - it moved forward only! Before this happened ADAS Issues: Lane Departure Protection Failure, Front Emergency Brake Failure, Traffic Drive Off Alert failure - Lucid Service acknowledge and corrected before!
Additional Notes:
Drive Mode - Moves the vehicle reverse and Reverse Mode - Moves the vehicle forward, no matter what it moves only FORWARD direction. If I would have trusted the Mode and drove it would have hit a high KWH charging station, would have been a major accident and lost my family! Lucid customer support recorded the whole incident and acknowledged and ordered the towe service! Vehicle is in Lucid Service center till now! They said it is software issues and all usual stories and rectified now and ready to drive( I am afraid to drive honestly as this is very dangerous issue- forward and reverse works to move ONLY in forward!) Here are the sequence: 1. Brake light failure 2, Vehicle will be in reduced power 3. Brake System failure 4.few more errors drove slowly from the parking lot to charging slot then when I put reverse mode - it moved forward only! Before this happened ADAS Issues: Lane Departure Protection Failure, Front Emergency Brake Failure, Traffic Drive Off Alert failure - Lucid Service acknowledge and corrected before!
Mfg Campaign: 11563856
Recall Date: Jan 5, 2024
Lucid Usa, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Drive Mode - Moves the vehicle reverse and Reverse Mode - Moves the vehicle forward, no matter what it moves only FORWARD direction. If I would have trusted the Mode and drove it would have hit a high KWH charging station, would have been a major accident and lost my family! Lucid customer support recorded the whole incident and acknowledged and ordered the towe service! Vehicle is in Lucid Service center till now! They said it is software issues and all usual stories and rectified now and ready to drive( I am afraid to drive honestly as this is very dangerous issue- forward and reverse works to move ONLY in forward!) Here are the sequence: 1. Brake light failure 2, Vehicle will be in reduced power 3. Brake System failure 4.few more errors drove slowly from the parking lot to charging slot then when I put reverse mode - it moved forward only! Before this happened ADAS Issues: Lane Departure Protection Failure, Front Emergency Brake Failure, Traffic Drive Off Alert failure - Lucid Service acknowledge and corrected before!
Corrective Action:
Drive Mode - Moves the vehicle reverse and Reverse Mode - Moves the vehicle forward, no matter what it moves only FORWARD direction. If I would have trusted the Mode and drove it would have hit a high KWH charging station, would have been a major accident and lost my family! Lucid customer support recorded the whole incident and acknowledged and ordered the towe service! Vehicle is in Lucid Service center till now! They said it is software issues and all usual stories and rectified now and ready to drive( I am afraid to drive honestly as this is very dangerous issue- forward and reverse works to move ONLY in forward!) Here are the sequence: 1. Brake light failure 2, Vehicle will be in reduced power 3. Brake System failure 4.few more errors drove slowly from the parking lot to charging slot then when I put reverse mode - it moved forward only! Before this happened ADAS Issues: Lane Departure Protection Failure, Front Emergency Brake Failure, Traffic Drive Off Alert failure - Lucid Service acknowledge and corrected before!
Additional Notes:
Drive Mode - Moves the vehicle reverse and Reverse Mode - Moves the vehicle forward, no matter what it moves only FORWARD direction. If I would have trusted the Mode and drove it would have hit a high KWH charging station, would have been a major accident and lost my family! Lucid customer support recorded the whole incident and acknowledged and ordered the towe service! Vehicle is in Lucid Service center till now! They said it is software issues and all usual stories and rectified now and ready to drive( I am afraid to drive honestly as this is very dangerous issue- forward and reverse works to move ONLY in forward!) Here are the sequence: 1. Brake light failure 2, Vehicle will be in reduced power 3. Brake System failure 4.few more errors drove slowly from the parking lot to charging slot then when I put reverse mode - it moved forward only! Before this happened ADAS Issues: Lane Departure Protection Failure, Front Emergency Brake Failure, Traffic Drive Off Alert failure - Lucid Service acknowledge and corrected before!
Mfg Campaign: 11563856
Recall Date: Jan 5, 2024
Lucid Usa, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Lucid Air. The contact stated that he had purchased and picked up the vehicle from the Service Center. The contact stated that the vehicle had a 425-mile range, and the mile range at pick-up was 408. The contact stated that while driving 64 MPH, the heater became inoperable. Additionally, the vehicle started to lose charging range. The message "Battery Critically Low Vehicle May Shut Down Unexpectedly - Charge Immediately" was displayed. The contact stated that he drove to a charging station. The contact stated that he was able to charge the vehicle after several attempts. Additionally, the charging port failed to close and was stuck after charging the vehicle. The Service Center was notified of the failure and picked up the vehicle. The Service Center later informed the contact that the heater had drained the battery, and no other issue was found. The contact stated that he noticed through the App connected to the vehicle that the Service Center had not test-driven the vehicle. The service center declined to trade the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 316.
Corrective Action:
The contact owns a 2023 Lucid Air. The contact stated that he had purchased and picked up the vehicle from the Service Center. The contact stated that the vehicle had a 425-mile range, and the mile range at pick-up was 408. The contact stated that while driving 64 MPH, the heater became inoperable. Additionally, the vehicle started to lose charging range. The message "Battery Critically Low Vehicle May Shut Down Unexpectedly - Charge Immediately" was displayed. The contact stated that he drove to a charging station. The contact stated that he was able to charge the vehicle after several attempts. Additionally, the charging port failed to close and was stuck after charging the vehicle. The Service Center was notified of the failure and picked up the vehicle. The Service Center later informed the contact that the heater had drained the battery, and no other issue was found. The contact stated that he noticed through the App connected to the vehicle that the Service Center had not test-driven the vehicle. The service center declined to trade the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 316.
Additional Notes:
The contact owns a 2023 Lucid Air. The contact stated that he had purchased and picked up the vehicle from the Service Center. The contact stated that the vehicle had a 425-mile range, and the mile range at pick-up was 408. The contact stated that while driving 64 MPH, the heater became inoperable. Additionally, the vehicle started to lose charging range. The message "Battery Critically Low Vehicle May Shut Down Unexpectedly - Charge Immediately" was displayed. The contact stated that he drove to a charging station. The contact stated that he was able to charge the vehicle after several attempts. Additionally, the charging port failed to close and was stuck after charging the vehicle. The Service Center was notified of the failure and picked up the vehicle. The Service Center later informed the contact that the heater had drained the battery, and no other issue was found. The contact stated that he noticed through the App connected to the vehicle that the Service Center had not test-driven the vehicle. The service center declined to trade the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 316.
Mfg Campaign: 11560244
Recall Date: Dec 15, 2023
Lucid Usa, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2023 Lucid Air. The contact received notification of NHTSA Campaign Number: 23V521000 (Visibility/Wiper). The contact stated that the regional service personnel was contacted; however, the contact had received a response. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Lucid Air. The contact received notification of NHTSA Campaign Number: 23V521000 (Visibility/Wiper). The contact stated that the regional service personnel was contacted; however, the contact had received a response. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Lucid Air. The contact received notification of NHTSA Campaign Number: 23V521000 (Visibility/Wiper). The contact stated that the regional service personnel was contacted; however, the contact had received a response. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Mfg Campaign: 11558285
Recall Date: Dec 4, 2023
Lucid Usa, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was maneuvering the car in my driveway and it seemed to accelerate suddenly. I drove off my driveway and impacted bushes and a low stone wall. I do not think I pushed the accelerator.
Corrective Action:
I was maneuvering the car in my driveway and it seemed to accelerate suddenly. I drove off my driveway and impacted bushes and a low stone wall. I do not think I pushed the accelerator.
Additional Notes:
I was maneuvering the car in my driveway and it seemed to accelerate suddenly. I drove off my driveway and impacted bushes and a low stone wall. I do not think I pushed the accelerator.
Mfg Campaign: 11551345
Recall Date: Oct 23, 2023
Lucid Usa, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was maneuvering the car in my driveway and it seemed to accelerate suddenly. I drove off my driveway and impacted bushes and a low stone wall. I do not think I pushed the accelerator.
Corrective Action:
I was maneuvering the car in my driveway and it seemed to accelerate suddenly. I drove off my driveway and impacted bushes and a low stone wall. I do not think I pushed the accelerator.
Additional Notes:
I was maneuvering the car in my driveway and it seemed to accelerate suddenly. I drove off my driveway and impacted bushes and a low stone wall. I do not think I pushed the accelerator.
Mfg Campaign: 11551345
Recall Date: Oct 23, 2023
Lucid Usa, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving on I80 west in San Francisco with about 75 mph. Suddenly shows turtle mode and dropped the speed to 52 mph. I was on the second lane and a lot of vehicles are behind us with same speed. I towed to the service center.
Corrective Action:
I was driving on I80 west in San Francisco with about 75 mph. Suddenly shows turtle mode and dropped the speed to 52 mph. I was on the second lane and a lot of vehicles are behind us with same speed. I towed to the service center.
Additional Notes:
I was driving on I80 west in San Francisco with about 75 mph. Suddenly shows turtle mode and dropped the speed to 52 mph. I was on the second lane and a lot of vehicles are behind us with same speed. I towed to the service center.
Mfg Campaign: 11542552
Recall Date: Sep 5, 2023
Lucid Usa, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on I80 west in San Francisco with about 75 mph. Suddenly shows turtle mode and dropped the speed to 52 mph. I was on the second lane and a lot of vehicles are behind us with same speed. I towed to the service center.
Corrective Action:
I was driving on I80 west in San Francisco with about 75 mph. Suddenly shows turtle mode and dropped the speed to 52 mph. I was on the second lane and a lot of vehicles are behind us with same speed. I towed to the service center.
Additional Notes:
I was driving on I80 west in San Francisco with about 75 mph. Suddenly shows turtle mode and dropped the speed to 52 mph. I was on the second lane and a lot of vehicles are behind us with same speed. I towed to the service center.
Mfg Campaign: 11542552
Recall Date: Sep 5, 2023
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