Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. When a hardware communication fault is detected, the High Voltage Interlock (HVIL) software could disconnect the high voltage contactors while the vehicle is in motion, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-24-03-0
Recall Date: Jul 1, 2024
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2024 Air vehicles. The high voltage coolant heater may fail to defrost the windshield.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-24-04-0
Recall Date: Jun 28, 2024
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2024 Air vehicles running software release versions 2.1.2 through 2.1.26. The software may cause a fault while the adaptive cruise control is on, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-24-02-0
Recall Date: Feb 7, 2024
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The high voltage coolant heater may fail to defrost the windshield.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-24-01-0
Recall Date: Jan 10, 2024
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Lucid Air vehicles. Under certain conditions, temperature monitoring for the rear seat heaters could become inoperative and result in the rear seats overheating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-05-0
Recall Date: Oct 19, 2023
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. Software versions 2.0.64 and older may not respond properly to an inverter power module failure, which can result in a loss of drive power without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-04-0
Recall Date: Jul 27, 2023
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The wiper arm nuts may loosen, causing the windshield wipers to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-03-0
Recall Date: Jul 27, 2023
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles with a software version between 2.015 and 2.0.50. The rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-02-0
Recall Date: Jul 27, 2023
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The electrically activated contact switches that transfer energy to the drive motors, may unexpectedly open, cutting off power to the electric motors.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-01-0
Recall Date: Feb 22, 2023
Lucid Usa, Inc.
Safety Issue:
Lucid USA, Inc. (Lucid) is recalling certain 2022 Lucid Air vehicles. The front tow eye bracket may be inadequately attached to the subframe and can detach during towing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-22-02-0
Recall Date: Sep 29, 2022
Lucid Motors, Inc.
Safety Issue:
Lucid Motors, Inc. (Lucid) is recalling certain 2022 Air vehicles (all grades). The display wiring harness may not be secured properly, which can disable the display screens. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NCR-22-01-0
Recall Date: May 18, 2022
Lucid Motors, Inc.
Safety Issue:
Lucid Motors, Inc. (Lucid Motors) is recalling certain 2022 Air vehicles. The snap ring below the front strut damper may fail, resulting in a sudden drop in ride height or front brake line damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N01
Recall Date: Feb 16, 2022
Consumer Complaints
37 ComplaintsLucid Usa, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2022 Lucid Air. The contact stated that while making a left turn, another vehicle crashed into the passenger side of the vehicle. The air bags did not deploy upon impact. The contact nor his wife were injured and a police report was filed. The whereabout of the other driver are unknown. Despite the accident, the contact managed to resume normal driving operation. The vehicle was taken to an independent repair shop for repair; however, the contact was informed a month later that the vehicle was a total loss. The manufacturer was notified of the failure but was offered no assistance. The vehicle was destroyed. The failure mileage was 7,495.
Corrective Action:
The contact owned a 2022 Lucid Air. The contact stated that while making a left turn, another vehicle crashed into the passenger side of the vehicle. The air bags did not deploy upon impact. The contact nor his wife were injured and a police report was filed. The whereabout of the other driver are unknown. Despite the accident, the contact managed to resume normal driving operation. The vehicle was taken to an independent repair shop for repair; however, the contact was informed a month later that the vehicle was a total loss. The manufacturer was notified of the failure but was offered no assistance. The vehicle was destroyed. The failure mileage was 7,495.
Additional Notes:
The contact owned a 2022 Lucid Air. The contact stated that while making a left turn, another vehicle crashed into the passenger side of the vehicle. The air bags did not deploy upon impact. The contact nor his wife were injured and a police report was filed. The whereabout of the other driver are unknown. Despite the accident, the contact managed to resume normal driving operation. The vehicle was taken to an independent repair shop for repair; however, the contact was informed a month later that the vehicle was a total loss. The manufacturer was notified of the failure but was offered no assistance. The vehicle was destroyed. The failure mileage was 7,495.
Mfg Campaign: 11656717
Recall Date: Apr 25, 2025
Lucid Usa, Inc.
Defect Description:
STEERING
Potential Consequences:
I want to inform you about a potential safety issue regarding the Lucid Air. A few weeks ago I was in an accident in a parking garage and I believe this was due to a malfunction in the car. The reason I am writing this letter is in hopes of preventing future accidents. In this case, luckily no one was hurt but considering the extend of the damage, that could have easily not been the case. I was coming down the ramp of a parking garage and making the 180 degree turn common in parking garages. As I was making the turn in the last 90 degrees, the car locked up and accelerated at a very rapid rate. My car and the car I hit were totaled with even extensive damage to another car also. A very high speed would have been required to cause so much damage. Please see attached videos and photos. Of note, one time before my Lucid completely shut off while driving on our local loop requiring to be towed to Lucid to be fixed. Let’s see I can’t scroll that watch I can’t get down here blue color, BMW, famous color. That’s literally the one but the red for this. T We never received a full understanding of what happened but were told a team from the main Lucid office had to come to repairs the battery mechanism. I understand that I am the one that could have hit the accelerator but I believe I was pressing the brake with no response. If I did hit the accelerator, how could I have generated so much speed in such a short distance. The car was also set for high level regenerative braking. The car log should be able to tell if the accelerator or brake was pushed. As I said earlier, I hope an investigation can be done to help prevent any future accidents.
Corrective Action:
I want to inform you about a potential safety issue regarding the Lucid Air. A few weeks ago I was in an accident in a parking garage and I believe this was due to a malfunction in the car. The reason I am writing this letter is in hopes of preventing future accidents. In this case, luckily no one was hurt but considering the extend of the damage, that could have easily not been the case. I was coming down the ramp of a parking garage and making the 180 degree turn common in parking garages. As I was making the turn in the last 90 degrees, the car locked up and accelerated at a very rapid rate. My car and the car I hit were totaled with even extensive damage to another car also. A very high speed would have been required to cause so much damage. Please see attached videos and photos. Of note, one time before my Lucid completely shut off while driving on our local loop requiring to be towed to Lucid to be fixed. Let’s see I can’t scroll that watch I can’t get down here blue color, BMW, famous color. That’s literally the one but the red for this. T We never received a full understanding of what happened but were told a team from the main Lucid office had to come to repairs the battery mechanism. I understand that I am the one that could have hit the accelerator but I believe I was pressing the brake with no response. If I did hit the accelerator, how could I have generated so much speed in such a short distance. The car was also set for high level regenerative braking. The car log should be able to tell if the accelerator or brake was pushed. As I said earlier, I hope an investigation can be done to help prevent any future accidents.
Additional Notes:
I want to inform you about a potential safety issue regarding the Lucid Air. A few weeks ago I was in an accident in a parking garage and I believe this was due to a malfunction in the car. The reason I am writing this letter is in hopes of preventing future accidents. In this case, luckily no one was hurt but considering the extend of the damage, that could have easily not been the case. I was coming down the ramp of a parking garage and making the 180 degree turn common in parking garages. As I was making the turn in the last 90 degrees, the car locked up and accelerated at a very rapid rate. My car and the car I hit were totaled with even extensive damage to another car also. A very high speed would have been required to cause so much damage. Please see attached videos and photos. Of note, one time before my Lucid completely shut off while driving on our local loop requiring to be towed to Lucid to be fixed. Let’s see I can’t scroll that watch I can’t get down here blue color, BMW, famous color. That’s literally the one but the red for this. T We never received a full understanding of what happened but were told a team from the main Lucid office had to come to repairs the battery mechanism. I understand that I am the one that could have hit the accelerator but I believe I was pressing the brake with no response. If I did hit the accelerator, how could I have generated so much speed in such a short distance. The car was also set for high level regenerative braking. The car log should be able to tell if the accelerator or brake was pushed. As I said earlier, I hope an investigation can be done to help prevent any future accidents.
Mfg Campaign: 11628950
Recall Date: Dec 5, 2024
Lucid Usa, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I want to inform you about a potential safety issue regarding the Lucid Air. A few weeks ago I was in an accident in a parking garage and I believe this was due to a malfunction in the car. The reason I am writing this letter is in hopes of preventing future accidents. In this case, luckily no one was hurt but considering the extend of the damage, that could have easily not been the case. I was coming down the ramp of a parking garage and making the 180 degree turn common in parking garages. As I was making the turn in the last 90 degrees, the car locked up and accelerated at a very rapid rate. My car and the car I hit were totaled with even extensive damage to another car also. A very high speed would have been required to cause so much damage. Please see attached videos and photos. Of note, one time before my Lucid completely shut off while driving on our local loop requiring to be towed to Lucid to be fixed. Let’s see I can’t scroll that watch I can’t get down here blue color, BMW, famous color. That’s literally the one but the red for this. T We never received a full understanding of what happened but were told a team from the main Lucid office had to come to repairs the battery mechanism. I understand that I am the one that could have hit the accelerator but I believe I was pressing the brake with no response. If I did hit the accelerator, how could I have generated so much speed in such a short distance. The car was also set for high level regenerative braking. The car log should be able to tell if the accelerator or brake was pushed. As I said earlier, I hope an investigation can be done to help prevent any future accidents.
Corrective Action:
I want to inform you about a potential safety issue regarding the Lucid Air. A few weeks ago I was in an accident in a parking garage and I believe this was due to a malfunction in the car. The reason I am writing this letter is in hopes of preventing future accidents. In this case, luckily no one was hurt but considering the extend of the damage, that could have easily not been the case. I was coming down the ramp of a parking garage and making the 180 degree turn common in parking garages. As I was making the turn in the last 90 degrees, the car locked up and accelerated at a very rapid rate. My car and the car I hit were totaled with even extensive damage to another car also. A very high speed would have been required to cause so much damage. Please see attached videos and photos. Of note, one time before my Lucid completely shut off while driving on our local loop requiring to be towed to Lucid to be fixed. Let’s see I can’t scroll that watch I can’t get down here blue color, BMW, famous color. That’s literally the one but the red for this. T We never received a full understanding of what happened but were told a team from the main Lucid office had to come to repairs the battery mechanism. I understand that I am the one that could have hit the accelerator but I believe I was pressing the brake with no response. If I did hit the accelerator, how could I have generated so much speed in such a short distance. The car was also set for high level regenerative braking. The car log should be able to tell if the accelerator or brake was pushed. As I said earlier, I hope an investigation can be done to help prevent any future accidents.
Additional Notes:
I want to inform you about a potential safety issue regarding the Lucid Air. A few weeks ago I was in an accident in a parking garage and I believe this was due to a malfunction in the car. The reason I am writing this letter is in hopes of preventing future accidents. In this case, luckily no one was hurt but considering the extend of the damage, that could have easily not been the case. I was coming down the ramp of a parking garage and making the 180 degree turn common in parking garages. As I was making the turn in the last 90 degrees, the car locked up and accelerated at a very rapid rate. My car and the car I hit were totaled with even extensive damage to another car also. A very high speed would have been required to cause so much damage. Please see attached videos and photos. Of note, one time before my Lucid completely shut off while driving on our local loop requiring to be towed to Lucid to be fixed. Let’s see I can’t scroll that watch I can’t get down here blue color, BMW, famous color. That’s literally the one but the red for this. T We never received a full understanding of what happened but were told a team from the main Lucid office had to come to repairs the battery mechanism. I understand that I am the one that could have hit the accelerator but I believe I was pressing the brake with no response. If I did hit the accelerator, how could I have generated so much speed in such a short distance. The car was also set for high level regenerative braking. The car log should be able to tell if the accelerator or brake was pushed. As I said earlier, I hope an investigation can be done to help prevent any future accidents.
Mfg Campaign: 11628950
Recall Date: Dec 5, 2024
Lucid Usa, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I want to inform you about a potential safety issue regarding the Lucid Air. A few weeks ago I was in an accident in a parking garage and I believe this was due to a malfunction in the car. The reason I am writing this letter is in hopes of preventing future accidents. In this case, luckily no one was hurt but considering the extend of the damage, that could have easily not been the case. I was coming down the ramp of a parking garage and making the 180 degree turn common in parking garages. As I was making the turn in the last 90 degrees, the car locked up and accelerated at a very rapid rate. My car and the car I hit were totaled with even extensive damage to another car also. A very high speed would have been required to cause so much damage. Please see attached videos and photos. Of note, one time before my Lucid completely shut off while driving on our local loop requiring to be towed to Lucid to be fixed. Let’s see I can’t scroll that watch I can’t get down here blue color, BMW, famous color. That’s literally the one but the red for this. T We never received a full understanding of what happened but were told a team from the main Lucid office had to come to repairs the battery mechanism. I understand that I am the one that could have hit the accelerator but I believe I was pressing the brake with no response. If I did hit the accelerator, how could I have generated so much speed in such a short distance. The car was also set for high level regenerative braking. The car log should be able to tell if the accelerator or brake was pushed. As I said earlier, I hope an investigation can be done to help prevent any future accidents.
Corrective Action:
I want to inform you about a potential safety issue regarding the Lucid Air. A few weeks ago I was in an accident in a parking garage and I believe this was due to a malfunction in the car. The reason I am writing this letter is in hopes of preventing future accidents. In this case, luckily no one was hurt but considering the extend of the damage, that could have easily not been the case. I was coming down the ramp of a parking garage and making the 180 degree turn common in parking garages. As I was making the turn in the last 90 degrees, the car locked up and accelerated at a very rapid rate. My car and the car I hit were totaled with even extensive damage to another car also. A very high speed would have been required to cause so much damage. Please see attached videos and photos. Of note, one time before my Lucid completely shut off while driving on our local loop requiring to be towed to Lucid to be fixed. Let’s see I can’t scroll that watch I can’t get down here blue color, BMW, famous color. That’s literally the one but the red for this. T We never received a full understanding of what happened but were told a team from the main Lucid office had to come to repairs the battery mechanism. I understand that I am the one that could have hit the accelerator but I believe I was pressing the brake with no response. If I did hit the accelerator, how could I have generated so much speed in such a short distance. The car was also set for high level regenerative braking. The car log should be able to tell if the accelerator or brake was pushed. As I said earlier, I hope an investigation can be done to help prevent any future accidents.
Additional Notes:
I want to inform you about a potential safety issue regarding the Lucid Air. A few weeks ago I was in an accident in a parking garage and I believe this was due to a malfunction in the car. The reason I am writing this letter is in hopes of preventing future accidents. In this case, luckily no one was hurt but considering the extend of the damage, that could have easily not been the case. I was coming down the ramp of a parking garage and making the 180 degree turn common in parking garages. As I was making the turn in the last 90 degrees, the car locked up and accelerated at a very rapid rate. My car and the car I hit were totaled with even extensive damage to another car also. A very high speed would have been required to cause so much damage. Please see attached videos and photos. Of note, one time before my Lucid completely shut off while driving on our local loop requiring to be towed to Lucid to be fixed. Let’s see I can’t scroll that watch I can’t get down here blue color, BMW, famous color. That’s literally the one but the red for this. T We never received a full understanding of what happened but were told a team from the main Lucid office had to come to repairs the battery mechanism. I understand that I am the one that could have hit the accelerator but I believe I was pressing the brake with no response. If I did hit the accelerator, how could I have generated so much speed in such a short distance. The car was also set for high level regenerative braking. The car log should be able to tell if the accelerator or brake was pushed. As I said earlier, I hope an investigation can be done to help prevent any future accidents.
Mfg Campaign: 11628950
Recall Date: Dec 5, 2024
Lucid Usa, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On July 21, I was stopped behind another vehicle. Using 1 pedal driving with no roll feature. There was front camera error message as well as traction control warning light on. My car started to move forward on it's own so I inadvertently hit the acceleration initially before I stepped on the brakes - car did not stop initially and I rear ended the stopped car in front of me. Lucid kept my car for a week reviewing the logs and concluded there was nothing wrong with the vehicle and the incident was driver caused. I have never stomped on the go pedal from a standing stop before. The car moved forward on it's own before I inadvertently stepped on the accelerator pedal.
Corrective Action:
On July 21, I was stopped behind another vehicle. Using 1 pedal driving with no roll feature. There was front camera error message as well as traction control warning light on. My car started to move forward on it's own so I inadvertently hit the acceleration initially before I stepped on the brakes - car did not stop initially and I rear ended the stopped car in front of me. Lucid kept my car for a week reviewing the logs and concluded there was nothing wrong with the vehicle and the incident was driver caused. I have never stomped on the go pedal from a standing stop before. The car moved forward on it's own before I inadvertently stepped on the accelerator pedal.
Additional Notes:
On July 21, I was stopped behind another vehicle. Using 1 pedal driving with no roll feature. There was front camera error message as well as traction control warning light on. My car started to move forward on it's own so I inadvertently hit the acceleration initially before I stepped on the brakes - car did not stop initially and I rear ended the stopped car in front of me. Lucid kept my car for a week reviewing the logs and concluded there was nothing wrong with the vehicle and the incident was driver caused. I have never stomped on the go pedal from a standing stop before. The car moved forward on it's own before I inadvertently stepped on the accelerator pedal.
Mfg Campaign: 11606534
Recall Date: Aug 5, 2024
Lucid Usa, Inc.
Defect Description:
WHEELS
Potential Consequences:
This vehicle is designed for two 245/35r21 (HLC/99Y) tires on the front wheels, and two 265/35r21 (HLC/103Y) tires in the rear wheels. When I took delivery of the car from the manufacturer, it was incorrectly outfitted with three 245s and one 265; one of the rear wheels had an incorrect tire installed. Attempts to resolve the issue with Lucid have been fruitless, and I am concerned that it may be a widespread issue. ##Timeline##: [2022-09-26] -- I accepted delivery of my 2022 Lucid Air Grand Touring [2022-11-26] -- I discovered that one of my rear tires (I don't recall which side) was incorrectly sized [2022-11-27] -- I reached out to Lucid customer care/warranty, and received a reply the following morning [2022-12-15] -- While taking a left turn in wet and cold conditions, the car briefly lost traction and ran over a curb, resulting in damage to the vehicle that would take several months to repair. There were no injuries nor third-party property damage. (I'm not sure if this loss of traction was related to the tire mismatch) [2023-02-09] -- I contacted Lucid again about the OEM tire mismatch issue. The Lucid team promptly replied with a promise of enlisting the service specialist team [2023-05-08] -- Repairs are completed by an third-party authorized Lucid service shop [2023-05-12] -- Having heard no response, I replied to the email thread again. The Lucid team promptly replied with a promise that they would follow up shortly. I have not heard from them.
Corrective Action:
This vehicle is designed for two 245/35r21 (HLC/99Y) tires on the front wheels, and two 265/35r21 (HLC/103Y) tires in the rear wheels. When I took delivery of the car from the manufacturer, it was incorrectly outfitted with three 245s and one 265; one of the rear wheels had an incorrect tire installed. Attempts to resolve the issue with Lucid have been fruitless, and I am concerned that it may be a widespread issue. ##Timeline##: [2022-09-26] -- I accepted delivery of my 2022 Lucid Air Grand Touring [2022-11-26] -- I discovered that one of my rear tires (I don't recall which side) was incorrectly sized [2022-11-27] -- I reached out to Lucid customer care/warranty, and received a reply the following morning [2022-12-15] -- While taking a left turn in wet and cold conditions, the car briefly lost traction and ran over a curb, resulting in damage to the vehicle that would take several months to repair. There were no injuries nor third-party property damage. (I'm not sure if this loss of traction was related to the tire mismatch) [2023-02-09] -- I contacted Lucid again about the OEM tire mismatch issue. The Lucid team promptly replied with a promise of enlisting the service specialist team [2023-05-08] -- Repairs are completed by an third-party authorized Lucid service shop [2023-05-12] -- Having heard no response, I replied to the email thread again. The Lucid team promptly replied with a promise that they would follow up shortly. I have not heard from them.
Additional Notes:
This vehicle is designed for two 245/35r21 (HLC/99Y) tires on the front wheels, and two 265/35r21 (HLC/103Y) tires in the rear wheels. When I took delivery of the car from the manufacturer, it was incorrectly outfitted with three 245s and one 265; one of the rear wheels had an incorrect tire installed. Attempts to resolve the issue with Lucid have been fruitless, and I am concerned that it may be a widespread issue. ##Timeline##: [2022-09-26] -- I accepted delivery of my 2022 Lucid Air Grand Touring [2022-11-26] -- I discovered that one of my rear tires (I don't recall which side) was incorrectly sized [2022-11-27] -- I reached out to Lucid customer care/warranty, and received a reply the following morning [2022-12-15] -- While taking a left turn in wet and cold conditions, the car briefly lost traction and ran over a curb, resulting in damage to the vehicle that would take several months to repair. There were no injuries nor third-party property damage. (I'm not sure if this loss of traction was related to the tire mismatch) [2023-02-09] -- I contacted Lucid again about the OEM tire mismatch issue. The Lucid team promptly replied with a promise of enlisting the service specialist team [2023-05-08] -- Repairs are completed by an third-party authorized Lucid service shop [2023-05-12] -- Having heard no response, I replied to the email thread again. The Lucid team promptly replied with a promise that they would follow up shortly. I have not heard from them.
Mfg Campaign: 11595841
Recall Date: Jun 22, 2024
Lucid Usa, Inc.
Defect Description:
TIRES
Potential Consequences:
245/35/R21, tire specifically made for Lucid. Small bump in road caused large bubble in sidewall. Lucid forums full of complaints about this. No replacement tires available in the US and no alternate available due to load rating. No promised time for more to be available. I had to borrow a loaner tire from lucid. I learned that Perilli is redesigning this tire with thicker sidewalls because of all the problems. No tire available until the new ones are available. Why wasn't this tire recalled for safety reasons? A bubble on a front tire is dangerous and the car should not be driven. Why is this not covered by a warrant replacement? A customer should not have to pay to replace a defective tire at the very least, they should prorate the cost based on miles driven. I'm filling this report because the situation is dangerous. If no replacement is available from Perilli or an alternate, owners are likely to continue driving with tire bubbles causing risk to themselves and others
Corrective Action:
245/35/R21, tire specifically made for Lucid. Small bump in road caused large bubble in sidewall. Lucid forums full of complaints about this. No replacement tires available in the US and no alternate available due to load rating. No promised time for more to be available. I had to borrow a loaner tire from lucid. I learned that Perilli is redesigning this tire with thicker sidewalls because of all the problems. No tire available until the new ones are available. Why wasn't this tire recalled for safety reasons? A bubble on a front tire is dangerous and the car should not be driven. Why is this not covered by a warrant replacement? A customer should not have to pay to replace a defective tire at the very least, they should prorate the cost based on miles driven. I'm filling this report because the situation is dangerous. If no replacement is available from Perilli or an alternate, owners are likely to continue driving with tire bubbles causing risk to themselves and others
Additional Notes:
245/35/R21, tire specifically made for Lucid. Small bump in road caused large bubble in sidewall. Lucid forums full of complaints about this. No replacement tires available in the US and no alternate available due to load rating. No promised time for more to be available. I had to borrow a loaner tire from lucid. I learned that Perilli is redesigning this tire with thicker sidewalls because of all the problems. No tire available until the new ones are available. Why wasn't this tire recalled for safety reasons? A bubble on a front tire is dangerous and the car should not be driven. Why is this not covered by a warrant replacement? A customer should not have to pay to replace a defective tire at the very least, they should prorate the cost based on miles driven. I'm filling this report because the situation is dangerous. If no replacement is available from Perilli or an alternate, owners are likely to continue driving with tire bubbles causing risk to themselves and others
Mfg Campaign: 11594522
Recall Date: Jun 15, 2024
Lucid Usa, Inc.
Defect Description:
WHEELS
Potential Consequences:
We experienced our first tire blow out in July of 2023 while on a remote hwy in Oregon. We were travelling on a smooth wide road and all of sudden, there was a loud bang. We pulled over to find that there was approximately a 4" gash on the side wall of the front passenger tire. As Lucid does not equip their vehicles with spare tires, we required a long distance tow and tire replacement. Our mileage on the vehicle, at the time was approx 3,500. Last night, Sept 29th, 2023, the vehicle's tire pressure gauge lit up and advised that tire pressure was low on the right front tire. This is the same tire that was replaced in July. The vehicle is currently at odometer reading of 6,057. It showed pressure of 37 psi when the other tires were set to 38 psi. Our plan was to take it in this morning for a tire pressure check but before we could make it home, the tire pressure reading came on again showing 37 on the front passenger tire and 0 on the on the back passenger tire suddenly. We had to leave the vehicle parked because it was after hours and we it needed to be towed but we wanted to be certain that it was towed to a tire repair center that would have the tire in stock. When we took the car in today, we were informed there was an air bulge on the front passenger tire as well and that both passenger tires required replacement. The tire shop informed us this is a repeated common problem with Lucids, especially those with the 21" profile tires. After some online research, we realize other Lucid owners are having to replace their tires frequently because they are forming air bubbles that later burst and cause flat tires. Not only is this dangerous, were the vehicle to be travelling at high speeds, but Lucid will not own the problem. We believe Lucid is well aware of this matter but refuses to acknowledge it or claim responsibility for it. It seems incredulous that 3 tires have needed to be replaced on this vehicle in 1 year and just over 6,000 miles.
Corrective Action:
We experienced our first tire blow out in July of 2023 while on a remote hwy in Oregon. We were travelling on a smooth wide road and all of sudden, there was a loud bang. We pulled over to find that there was approximately a 4" gash on the side wall of the front passenger tire. As Lucid does not equip their vehicles with spare tires, we required a long distance tow and tire replacement. Our mileage on the vehicle, at the time was approx 3,500. Last night, Sept 29th, 2023, the vehicle's tire pressure gauge lit up and advised that tire pressure was low on the right front tire. This is the same tire that was replaced in July. The vehicle is currently at odometer reading of 6,057. It showed pressure of 37 psi when the other tires were set to 38 psi. Our plan was to take it in this morning for a tire pressure check but before we could make it home, the tire pressure reading came on again showing 37 on the front passenger tire and 0 on the on the back passenger tire suddenly. We had to leave the vehicle parked because it was after hours and we it needed to be towed but we wanted to be certain that it was towed to a tire repair center that would have the tire in stock. When we took the car in today, we were informed there was an air bulge on the front passenger tire as well and that both passenger tires required replacement. The tire shop informed us this is a repeated common problem with Lucids, especially those with the 21" profile tires. After some online research, we realize other Lucid owners are having to replace their tires frequently because they are forming air bubbles that later burst and cause flat tires. Not only is this dangerous, were the vehicle to be travelling at high speeds, but Lucid will not own the problem. We believe Lucid is well aware of this matter but refuses to acknowledge it or claim responsibility for it. It seems incredulous that 3 tires have needed to be replaced on this vehicle in 1 year and just over 6,000 miles.
Additional Notes:
We experienced our first tire blow out in July of 2023 while on a remote hwy in Oregon. We were travelling on a smooth wide road and all of sudden, there was a loud bang. We pulled over to find that there was approximately a 4" gash on the side wall of the front passenger tire. As Lucid does not equip their vehicles with spare tires, we required a long distance tow and tire replacement. Our mileage on the vehicle, at the time was approx 3,500. Last night, Sept 29th, 2023, the vehicle's tire pressure gauge lit up and advised that tire pressure was low on the right front tire. This is the same tire that was replaced in July. The vehicle is currently at odometer reading of 6,057. It showed pressure of 37 psi when the other tires were set to 38 psi. Our plan was to take it in this morning for a tire pressure check but before we could make it home, the tire pressure reading came on again showing 37 on the front passenger tire and 0 on the on the back passenger tire suddenly. We had to leave the vehicle parked because it was after hours and we it needed to be towed but we wanted to be certain that it was towed to a tire repair center that would have the tire in stock. When we took the car in today, we were informed there was an air bulge on the front passenger tire as well and that both passenger tires required replacement. The tire shop informed us this is a repeated common problem with Lucids, especially those with the 21" profile tires. After some online research, we realize other Lucid owners are having to replace their tires frequently because they are forming air bubbles that later burst and cause flat tires. Not only is this dangerous, were the vehicle to be travelling at high speeds, but Lucid will not own the problem. We believe Lucid is well aware of this matter but refuses to acknowledge it or claim responsibility for it. It seems incredulous that 3 tires have needed to be replaced on this vehicle in 1 year and just over 6,000 miles.
Mfg Campaign: 11547517
Recall Date: Sep 30, 2023
Lucid Usa, Inc.
Defect Description:
TIRES
Potential Consequences:
We experienced our first tire blow out in July of 2023 while on a remote hwy in Oregon. We were travelling on a smooth wide road and all of sudden, there was a loud bang. We pulled over to find that there was approximately a 4" gash on the side wall of the front passenger tire. As Lucid does not equip their vehicles with spare tires, we required a long distance tow and tire replacement. Our mileage on the vehicle, at the time was approx 3,500. Last night, Sept 29th, 2023, the vehicle's tire pressure gauge lit up and advised that tire pressure was low on the right front tire. This is the same tire that was replaced in July. The vehicle is currently at odometer reading of 6,057. It showed pressure of 37 psi when the other tires were set to 38 psi. Our plan was to take it in this morning for a tire pressure check but before we could make it home, the tire pressure reading came on again showing 37 on the front passenger tire and 0 on the on the back passenger tire suddenly. We had to leave the vehicle parked because it was after hours and we it needed to be towed but we wanted to be certain that it was towed to a tire repair center that would have the tire in stock. When we took the car in today, we were informed there was an air bulge on the front passenger tire as well and that both passenger tires required replacement. The tire shop informed us this is a repeated common problem with Lucids, especially those with the 21" profile tires. After some online research, we realize other Lucid owners are having to replace their tires frequently because they are forming air bubbles that later burst and cause flat tires. Not only is this dangerous, were the vehicle to be travelling at high speeds, but Lucid will not own the problem. We believe Lucid is well aware of this matter but refuses to acknowledge it or claim responsibility for it. It seems incredulous that 3 tires have needed to be replaced on this vehicle in 1 year and just over 6,000 miles.
Corrective Action:
We experienced our first tire blow out in July of 2023 while on a remote hwy in Oregon. We were travelling on a smooth wide road and all of sudden, there was a loud bang. We pulled over to find that there was approximately a 4" gash on the side wall of the front passenger tire. As Lucid does not equip their vehicles with spare tires, we required a long distance tow and tire replacement. Our mileage on the vehicle, at the time was approx 3,500. Last night, Sept 29th, 2023, the vehicle's tire pressure gauge lit up and advised that tire pressure was low on the right front tire. This is the same tire that was replaced in July. The vehicle is currently at odometer reading of 6,057. It showed pressure of 37 psi when the other tires were set to 38 psi. Our plan was to take it in this morning for a tire pressure check but before we could make it home, the tire pressure reading came on again showing 37 on the front passenger tire and 0 on the on the back passenger tire suddenly. We had to leave the vehicle parked because it was after hours and we it needed to be towed but we wanted to be certain that it was towed to a tire repair center that would have the tire in stock. When we took the car in today, we were informed there was an air bulge on the front passenger tire as well and that both passenger tires required replacement. The tire shop informed us this is a repeated common problem with Lucids, especially those with the 21" profile tires. After some online research, we realize other Lucid owners are having to replace their tires frequently because they are forming air bubbles that later burst and cause flat tires. Not only is this dangerous, were the vehicle to be travelling at high speeds, but Lucid will not own the problem. We believe Lucid is well aware of this matter but refuses to acknowledge it or claim responsibility for it. It seems incredulous that 3 tires have needed to be replaced on this vehicle in 1 year and just over 6,000 miles.
Additional Notes:
We experienced our first tire blow out in July of 2023 while on a remote hwy in Oregon. We were travelling on a smooth wide road and all of sudden, there was a loud bang. We pulled over to find that there was approximately a 4" gash on the side wall of the front passenger tire. As Lucid does not equip their vehicles with spare tires, we required a long distance tow and tire replacement. Our mileage on the vehicle, at the time was approx 3,500. Last night, Sept 29th, 2023, the vehicle's tire pressure gauge lit up and advised that tire pressure was low on the right front tire. This is the same tire that was replaced in July. The vehicle is currently at odometer reading of 6,057. It showed pressure of 37 psi when the other tires were set to 38 psi. Our plan was to take it in this morning for a tire pressure check but before we could make it home, the tire pressure reading came on again showing 37 on the front passenger tire and 0 on the on the back passenger tire suddenly. We had to leave the vehicle parked because it was after hours and we it needed to be towed but we wanted to be certain that it was towed to a tire repair center that would have the tire in stock. When we took the car in today, we were informed there was an air bulge on the front passenger tire as well and that both passenger tires required replacement. The tire shop informed us this is a repeated common problem with Lucids, especially those with the 21" profile tires. After some online research, we realize other Lucid owners are having to replace their tires frequently because they are forming air bubbles that later burst and cause flat tires. Not only is this dangerous, were the vehicle to be travelling at high speeds, but Lucid will not own the problem. We believe Lucid is well aware of this matter but refuses to acknowledge it or claim responsibility for it. It seems incredulous that 3 tires have needed to be replaced on this vehicle in 1 year and just over 6,000 miles.
Mfg Campaign: 11547517
Recall Date: Sep 30, 2023
Lucid Usa, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2022 Lucid Air suffered a total loss of power without any warning at approximately 10 PM on July 29, 2023, while driving 65+ mph on the Jersey Turnpike. The car’s dashboard suddenly flashed “System Failure” and immediately started to decelerate. I had approximately 30 seconds to weave across 2 lanes of high speed traffic as the car steadily lost speed and fortunately there was a shoulder just wide enough for the car before it totally stopped forward progress. We could not exit the car as the passenger side was up against a 3 foot cement barrier that separated the 3 car lanes from 3 truck lanes and the driver’s side was just a foot from the inside lane of cars speeding by at over 65+ mph, I called Lucid Customer Service 3 times over the next 30 minutes and received an automated response each time that they would call back when a rep was available. My wife called 911 and the operator said she would send the state police and a tow truck. It took approximately 40 minutes for the state police and tow truck to arrive. The car’s hazard lights worked for approximately 20 minutes and then stopped leaving us in total darkness for the next 20 minutes as cars whizzed by on the turnpike at high speeds just a foot or two away. The state policeman told us that it was a very dangerous situation that we all had to exit asap. Just then, the car suddenly came back to life. The tow truck driver was able to drive it up a ramp and onto the flat bed of his truck. We climbed into his cab and he drove us for about 10 minutes until he could exit the turnpike and dropped us and the car off into a shopping center parking lot. At this point, the Lucid service center called me back. We explained what happened. He told us to leave the car there with the keys inside and the company would pick it up and take it to its nearest service center. We then called an Uber and went to a nearby hotel. I cannot comment any further on what happened after this point in time.
Corrective Action:
2022 Lucid Air suffered a total loss of power without any warning at approximately 10 PM on July 29, 2023, while driving 65+ mph on the Jersey Turnpike. The car’s dashboard suddenly flashed “System Failure” and immediately started to decelerate. I had approximately 30 seconds to weave across 2 lanes of high speed traffic as the car steadily lost speed and fortunately there was a shoulder just wide enough for the car before it totally stopped forward progress. We could not exit the car as the passenger side was up against a 3 foot cement barrier that separated the 3 car lanes from 3 truck lanes and the driver’s side was just a foot from the inside lane of cars speeding by at over 65+ mph, I called Lucid Customer Service 3 times over the next 30 minutes and received an automated response each time that they would call back when a rep was available. My wife called 911 and the operator said she would send the state police and a tow truck. It took approximately 40 minutes for the state police and tow truck to arrive. The car’s hazard lights worked for approximately 20 minutes and then stopped leaving us in total darkness for the next 20 minutes as cars whizzed by on the turnpike at high speeds just a foot or two away. The state policeman told us that it was a very dangerous situation that we all had to exit asap. Just then, the car suddenly came back to life. The tow truck driver was able to drive it up a ramp and onto the flat bed of his truck. We climbed into his cab and he drove us for about 10 minutes until he could exit the turnpike and dropped us and the car off into a shopping center parking lot. At this point, the Lucid service center called me back. We explained what happened. He told us to leave the car there with the keys inside and the company would pick it up and take it to its nearest service center. We then called an Uber and went to a nearby hotel. I cannot comment any further on what happened after this point in time.
Additional Notes:
2022 Lucid Air suffered a total loss of power without any warning at approximately 10 PM on July 29, 2023, while driving 65+ mph on the Jersey Turnpike. The car’s dashboard suddenly flashed “System Failure” and immediately started to decelerate. I had approximately 30 seconds to weave across 2 lanes of high speed traffic as the car steadily lost speed and fortunately there was a shoulder just wide enough for the car before it totally stopped forward progress. We could not exit the car as the passenger side was up against a 3 foot cement barrier that separated the 3 car lanes from 3 truck lanes and the driver’s side was just a foot from the inside lane of cars speeding by at over 65+ mph, I called Lucid Customer Service 3 times over the next 30 minutes and received an automated response each time that they would call back when a rep was available. My wife called 911 and the operator said she would send the state police and a tow truck. It took approximately 40 minutes for the state police and tow truck to arrive. The car’s hazard lights worked for approximately 20 minutes and then stopped leaving us in total darkness for the next 20 minutes as cars whizzed by on the turnpike at high speeds just a foot or two away. The state policeman told us that it was a very dangerous situation that we all had to exit asap. Just then, the car suddenly came back to life. The tow truck driver was able to drive it up a ramp and onto the flat bed of his truck. We climbed into his cab and he drove us for about 10 minutes until he could exit the turnpike and dropped us and the car off into a shopping center parking lot. At this point, the Lucid service center called me back. We explained what happened. He told us to leave the car there with the keys inside and the company would pick it up and take it to its nearest service center. We then called an Uber and went to a nearby hotel. I cannot comment any further on what happened after this point in time.
Mfg Campaign: 11544709
Recall Date: Sep 15, 2023
Lucid Usa, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2022 Lucid Air suffered a total loss of power without any warning at approximately 10 PM on July 29, 2023, while driving 65+ mph on the Jersey Turnpike. The car’s dashboard suddenly flashed “System Failure” and immediately started to decelerate. I had approximately 30 seconds to weave across 2 lanes of high speed traffic as the car steadily lost speed and fortunately there was a shoulder just wide enough for the car before it totally stopped forward progress. We could not exit the car as the passenger side was up against a 3 foot cement barrier that separated the 3 car lanes from 3 truck lanes and the driver’s side was just a foot from the inside lane of cars speeding by at over 65+ mph, I called Lucid Customer Service 3 times over the next 30 minutes and received an automated response each time that they would call back when a rep was available. My wife called 911 and the operator said she would send the state police and a tow truck. It took approximately 40 minutes for the state police and tow truck to arrive. The car’s hazard lights worked for approximately 20 minutes and then stopped leaving us in total darkness for the next 20 minutes as cars whizzed by on the turnpike at high speeds just a foot or two away. The state policeman told us that it was a very dangerous situation that we all had to exit asap. Just then, the car suddenly came back to life. The tow truck driver was able to drive it up a ramp and onto the flat bed of his truck. We climbed into his cab and he drove us for about 10 minutes until he could exit the turnpike and dropped us and the car off into a shopping center parking lot. At this point, the Lucid service center called me back. We explained what happened. He told us to leave the car there with the keys inside and the company would pick it up and take it to its nearest service center. We then called an Uber and went to a nearby hotel. I cannot comment any further on what happened after this point in time.
Corrective Action:
2022 Lucid Air suffered a total loss of power without any warning at approximately 10 PM on July 29, 2023, while driving 65+ mph on the Jersey Turnpike. The car’s dashboard suddenly flashed “System Failure” and immediately started to decelerate. I had approximately 30 seconds to weave across 2 lanes of high speed traffic as the car steadily lost speed and fortunately there was a shoulder just wide enough for the car before it totally stopped forward progress. We could not exit the car as the passenger side was up against a 3 foot cement barrier that separated the 3 car lanes from 3 truck lanes and the driver’s side was just a foot from the inside lane of cars speeding by at over 65+ mph, I called Lucid Customer Service 3 times over the next 30 minutes and received an automated response each time that they would call back when a rep was available. My wife called 911 and the operator said she would send the state police and a tow truck. It took approximately 40 minutes for the state police and tow truck to arrive. The car’s hazard lights worked for approximately 20 minutes and then stopped leaving us in total darkness for the next 20 minutes as cars whizzed by on the turnpike at high speeds just a foot or two away. The state policeman told us that it was a very dangerous situation that we all had to exit asap. Just then, the car suddenly came back to life. The tow truck driver was able to drive it up a ramp and onto the flat bed of his truck. We climbed into his cab and he drove us for about 10 minutes until he could exit the turnpike and dropped us and the car off into a shopping center parking lot. At this point, the Lucid service center called me back. We explained what happened. He told us to leave the car there with the keys inside and the company would pick it up and take it to its nearest service center. We then called an Uber and went to a nearby hotel. I cannot comment any further on what happened after this point in time.
Additional Notes:
2022 Lucid Air suffered a total loss of power without any warning at approximately 10 PM on July 29, 2023, while driving 65+ mph on the Jersey Turnpike. The car’s dashboard suddenly flashed “System Failure” and immediately started to decelerate. I had approximately 30 seconds to weave across 2 lanes of high speed traffic as the car steadily lost speed and fortunately there was a shoulder just wide enough for the car before it totally stopped forward progress. We could not exit the car as the passenger side was up against a 3 foot cement barrier that separated the 3 car lanes from 3 truck lanes and the driver’s side was just a foot from the inside lane of cars speeding by at over 65+ mph, I called Lucid Customer Service 3 times over the next 30 minutes and received an automated response each time that they would call back when a rep was available. My wife called 911 and the operator said she would send the state police and a tow truck. It took approximately 40 minutes for the state police and tow truck to arrive. The car’s hazard lights worked for approximately 20 minutes and then stopped leaving us in total darkness for the next 20 minutes as cars whizzed by on the turnpike at high speeds just a foot or two away. The state policeman told us that it was a very dangerous situation that we all had to exit asap. Just then, the car suddenly came back to life. The tow truck driver was able to drive it up a ramp and onto the flat bed of his truck. We climbed into his cab and he drove us for about 10 minutes until he could exit the turnpike and dropped us and the car off into a shopping center parking lot. At this point, the Lucid service center called me back. We explained what happened. He told us to leave the car there with the keys inside and the company would pick it up and take it to its nearest service center. We then called an Uber and went to a nearby hotel. I cannot comment any further on what happened after this point in time.
Mfg Campaign: 11544709
Recall Date: Sep 15, 2023
Lucid Usa, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My lucid air’s emergency brakes have misjudged a situation and caused the car to lock its brakes for 3 seconds, making it inoperable. The first time happened on the interstate and the vehicle behind me had to go into the median to keep from rear ending me. I was completely stopped on a busy interstate. The second time, this morning, I was maneuvering around a vehicle into an open lane and the emergency brakes locked up. It had been raining and this caused the Lucid to slide directly into the vehicle I was maneuvering around. I was completely powerless to stop it. I have my emergency brakes set to lucids recommended setting - not it’s most sensitive setting. This is incredibly dangerous. The car does not consider it’s speed or road conditions before locking the brakes, taking the ability to maneuver away from the driver.
Corrective Action:
My lucid air’s emergency brakes have misjudged a situation and caused the car to lock its brakes for 3 seconds, making it inoperable. The first time happened on the interstate and the vehicle behind me had to go into the median to keep from rear ending me. I was completely stopped on a busy interstate. The second time, this morning, I was maneuvering around a vehicle into an open lane and the emergency brakes locked up. It had been raining and this caused the Lucid to slide directly into the vehicle I was maneuvering around. I was completely powerless to stop it. I have my emergency brakes set to lucids recommended setting - not it’s most sensitive setting. This is incredibly dangerous. The car does not consider it’s speed or road conditions before locking the brakes, taking the ability to maneuver away from the driver.
Additional Notes:
My lucid air’s emergency brakes have misjudged a situation and caused the car to lock its brakes for 3 seconds, making it inoperable. The first time happened on the interstate and the vehicle behind me had to go into the median to keep from rear ending me. I was completely stopped on a busy interstate. The second time, this morning, I was maneuvering around a vehicle into an open lane and the emergency brakes locked up. It had been raining and this caused the Lucid to slide directly into the vehicle I was maneuvering around. I was completely powerless to stop it. I have my emergency brakes set to lucids recommended setting - not it’s most sensitive setting. This is incredibly dangerous. The car does not consider it’s speed or road conditions before locking the brakes, taking the ability to maneuver away from the driver.
Mfg Campaign: 11538590
Recall Date: Aug 15, 2023
Lucid Usa, Inc.
Defect Description:
SEATS
Potential Consequences:
While driving the passenger seat back spontaneously started to move forward folding the passenger in half. The touch screen controls were unresponsive. I needed to stop the car and use the manual control buttons on the side of the seat in order to unfold the passenger.
Corrective Action:
While driving the passenger seat back spontaneously started to move forward folding the passenger in half. The touch screen controls were unresponsive. I needed to stop the car and use the manual control buttons on the side of the seat in order to unfold the passenger.
Additional Notes:
While driving the passenger seat back spontaneously started to move forward folding the passenger in half. The touch screen controls were unresponsive. I needed to stop the car and use the manual control buttons on the side of the seat in order to unfold the passenger.
Mfg Campaign: 11528752
Recall Date: Jun 25, 2023
Lucid Usa, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car would accelerate spontaneously both from a stopped position as well as while moving. The brake pedal was able to slow and stop the car. The car is set to not roll when stopped and has regenerative braking when the accelerator is released, the exact opposite of what is supposed to occur is what happened. The company was contacted.
Corrective Action:
The car would accelerate spontaneously both from a stopped position as well as while moving. The brake pedal was able to slow and stop the car. The car is set to not roll when stopped and has regenerative braking when the accelerator is released, the exact opposite of what is supposed to occur is what happened. The company was contacted.
Additional Notes:
The car would accelerate spontaneously both from a stopped position as well as while moving. The brake pedal was able to slow and stop the car. The car is set to not roll when stopped and has regenerative braking when the accelerator is released, the exact opposite of what is supposed to occur is what happened. The company was contacted.
Mfg Campaign: 11528753
Recall Date: Jun 25, 2023
Lucid Usa, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car is running on version 2.0.68. Approached the car, handles presented themselves as per usual. The rear right passenger door wouldn’t open at all. Drove home and when in garage tried to open the rear right passenger door and still wouldn’t open. I climbed into the back of the car from the left hand side and tried to open the door from the inside using the “electric” method which is done by slightly pulling the door trigger. The door still wouldn’t open. I then tried to open it using the manual release method by pulling the door trigger right back and it still wouldn’t open the door. The manual method is designed as a backup measure should the electrics fail and you need to get out of the car. If we happened to be in an accident we wouldn’t have been able to exit the car from the rear passenger side as the manual safety backup clearly failed. It’s clearly controlled via software as upon rebooting the car the door started working again. I question why software is controlling a manual release. I reported the issue to Lucid but given this is a serious safety concern I’m reporting it here as well.
Corrective Action:
Car is running on version 2.0.68. Approached the car, handles presented themselves as per usual. The rear right passenger door wouldn’t open at all. Drove home and when in garage tried to open the rear right passenger door and still wouldn’t open. I climbed into the back of the car from the left hand side and tried to open the door from the inside using the “electric” method which is done by slightly pulling the door trigger. The door still wouldn’t open. I then tried to open it using the manual release method by pulling the door trigger right back and it still wouldn’t open the door. The manual method is designed as a backup measure should the electrics fail and you need to get out of the car. If we happened to be in an accident we wouldn’t have been able to exit the car from the rear passenger side as the manual safety backup clearly failed. It’s clearly controlled via software as upon rebooting the car the door started working again. I question why software is controlling a manual release. I reported the issue to Lucid but given this is a serious safety concern I’m reporting it here as well.
Additional Notes:
Car is running on version 2.0.68. Approached the car, handles presented themselves as per usual. The rear right passenger door wouldn’t open at all. Drove home and when in garage tried to open the rear right passenger door and still wouldn’t open. I climbed into the back of the car from the left hand side and tried to open the door from the inside using the “electric” method which is done by slightly pulling the door trigger. The door still wouldn’t open. I then tried to open it using the manual release method by pulling the door trigger right back and it still wouldn’t open the door. The manual method is designed as a backup measure should the electrics fail and you need to get out of the car. If we happened to be in an accident we wouldn’t have been able to exit the car from the rear passenger side as the manual safety backup clearly failed. It’s clearly controlled via software as upon rebooting the car the door started working again. I question why software is controlling a manual release. I reported the issue to Lucid but given this is a serious safety concern I’m reporting it here as well.
Mfg Campaign: 11528234
Recall Date: Jun 22, 2023
Lucid Usa, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Lucid's adaptive cruise control implementation does not slow for stopped highway traffic. The adaptive cruise control will continue to speed at the set speed right into the rear end of stopped vehicles unless the driver disengages the adaptive cruise control. This easily could result in a high speed rear end collision. This needs to be fixed. The vehicle should slow and stop if necessary for stopped traffic. This is not a one off occurrence. This occurs all the time with all Lucid vehicles.
Corrective Action:
Lucid's adaptive cruise control implementation does not slow for stopped highway traffic. The adaptive cruise control will continue to speed at the set speed right into the rear end of stopped vehicles unless the driver disengages the adaptive cruise control. This easily could result in a high speed rear end collision. This needs to be fixed. The vehicle should slow and stop if necessary for stopped traffic. This is not a one off occurrence. This occurs all the time with all Lucid vehicles.
Additional Notes:
Lucid's adaptive cruise control implementation does not slow for stopped highway traffic. The adaptive cruise control will continue to speed at the set speed right into the rear end of stopped vehicles unless the driver disengages the adaptive cruise control. This easily could result in a high speed rear end collision. This needs to be fixed. The vehicle should slow and stop if necessary for stopped traffic. This is not a one off occurrence. This occurs all the time with all Lucid vehicles.
Mfg Campaign: 11516824
Recall Date: Apr 13, 2023
Lucid Usa, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
It appears that Lucid has a defect with the design of their airbags. I have been able to replicate sitting in every Lucid Air vehicle I have tried an issue I discovered with mine which will cause the passenger airbag to constantly turn in and off during driving. This has been escalated to the highest levels of Lucid where the statement is that the bags comply with NHTSA standards and I just need to change the way I am sitting. I have never had this issue in any other vehicles. So my belief is that there is either a fundamental design flaw with the implementation of the passenger airbag monitoring, or that the NHTSA testing standards are not sufficient. I have recorded how I sit and shared this information with Lucid. I will be happy to send to NHTSA as well.
Corrective Action:
It appears that Lucid has a defect with the design of their airbags. I have been able to replicate sitting in every Lucid Air vehicle I have tried an issue I discovered with mine which will cause the passenger airbag to constantly turn in and off during driving. This has been escalated to the highest levels of Lucid where the statement is that the bags comply with NHTSA standards and I just need to change the way I am sitting. I have never had this issue in any other vehicles. So my belief is that there is either a fundamental design flaw with the implementation of the passenger airbag monitoring, or that the NHTSA testing standards are not sufficient. I have recorded how I sit and shared this information with Lucid. I will be happy to send to NHTSA as well.
Additional Notes:
It appears that Lucid has a defect with the design of their airbags. I have been able to replicate sitting in every Lucid Air vehicle I have tried an issue I discovered with mine which will cause the passenger airbag to constantly turn in and off during driving. This has been escalated to the highest levels of Lucid where the statement is that the bags comply with NHTSA standards and I just need to change the way I am sitting. I have never had this issue in any other vehicles. So my belief is that there is either a fundamental design flaw with the implementation of the passenger airbag monitoring, or that the NHTSA testing standards are not sufficient. I have recorded how I sit and shared this information with Lucid. I will be happy to send to NHTSA as well.
Mfg Campaign: 11510710
Recall Date: Mar 7, 2023
Lucid Usa, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We have a long, approximately 70 yards, driveway. When backing up and reaching 5 mph the car brakes violently, causing me to make a three-point turn around so I go out facing forward Every software update, and I’ve; lost count in February alone, breaks our profiles and causes me to have to redo our profiles Often, 2 to 3 times per week, while driving in town (not on the highway using “Dream Drive/ Cruise Control”) the car will start to brake, warning me to pay attention and keep my hands on the wheel, all the while I have both hands on the wheel and I am driving the vehicle When starting often times the reverse camera will not work for up to 30 seconds Incorrect mileage range – I charged the vehicle to full with a range of 400 plus mile showing – I drove to Columbus Ohio – 70 miles aways at posted speed limits, with no aggressive acceleration, no additional weight (just me at 180 lbs) and when I reached Columbus I showed a range of 230 miles remaining and when I returned home I was under 100 miles remaining. Recap – range of 437 miles to start, traveled 141 miles, and had 89 miles remaining. The primary reason I purchased the Lucid over other EV manufacturers, was the range. Completely misleading and the car is now used only for local trips/in-town trips.
Corrective Action:
We have a long, approximately 70 yards, driveway. When backing up and reaching 5 mph the car brakes violently, causing me to make a three-point turn around so I go out facing forward Every software update, and I’ve; lost count in February alone, breaks our profiles and causes me to have to redo our profiles Often, 2 to 3 times per week, while driving in town (not on the highway using “Dream Drive/ Cruise Control”) the car will start to brake, warning me to pay attention and keep my hands on the wheel, all the while I have both hands on the wheel and I am driving the vehicle When starting often times the reverse camera will not work for up to 30 seconds Incorrect mileage range – I charged the vehicle to full with a range of 400 plus mile showing – I drove to Columbus Ohio – 70 miles aways at posted speed limits, with no aggressive acceleration, no additional weight (just me at 180 lbs) and when I reached Columbus I showed a range of 230 miles remaining and when I returned home I was under 100 miles remaining. Recap – range of 437 miles to start, traveled 141 miles, and had 89 miles remaining. The primary reason I purchased the Lucid over other EV manufacturers, was the range. Completely misleading and the car is now used only for local trips/in-town trips.
Additional Notes:
We have a long, approximately 70 yards, driveway. When backing up and reaching 5 mph the car brakes violently, causing me to make a three-point turn around so I go out facing forward Every software update, and I’ve; lost count in February alone, breaks our profiles and causes me to have to redo our profiles Often, 2 to 3 times per week, while driving in town (not on the highway using “Dream Drive/ Cruise Control”) the car will start to brake, warning me to pay attention and keep my hands on the wheel, all the while I have both hands on the wheel and I am driving the vehicle When starting often times the reverse camera will not work for up to 30 seconds Incorrect mileage range – I charged the vehicle to full with a range of 400 plus mile showing – I drove to Columbus Ohio – 70 miles aways at posted speed limits, with no aggressive acceleration, no additional weight (just me at 180 lbs) and when I reached Columbus I showed a range of 230 miles remaining and when I returned home I was under 100 miles remaining. Recap – range of 437 miles to start, traveled 141 miles, and had 89 miles remaining. The primary reason I purchased the Lucid over other EV manufacturers, was the range. Completely misleading and the car is now used only for local trips/in-town trips.
Mfg Campaign: 11509247
Recall Date: Feb 27, 2023
Lucid Usa, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We have a long, approximately 70 yards, driveway. When backing up and reaching 5 mph the car brakes violently, causing me to make a three-point turn around so I go out facing forward Every software update, and I’ve; lost count in February alone, breaks our profiles and causes me to have to redo our profiles Often, 2 to 3 times per week, while driving in town (not on the highway using “Dream Drive/ Cruise Control”) the car will start to brake, warning me to pay attention and keep my hands on the wheel, all the while I have both hands on the wheel and I am driving the vehicle When starting often times the reverse camera will not work for up to 30 seconds Incorrect mileage range – I charged the vehicle to full with a range of 400 plus mile showing – I drove to Columbus Ohio – 70 miles aways at posted speed limits, with no aggressive acceleration, no additional weight (just me at 180 lbs) and when I reached Columbus I showed a range of 230 miles remaining and when I returned home I was under 100 miles remaining. Recap – range of 437 miles to start, traveled 141 miles, and had 89 miles remaining. The primary reason I purchased the Lucid over other EV manufacturers, was the range. Completely misleading and the car is now used only for local trips/in-town trips.
Corrective Action:
We have a long, approximately 70 yards, driveway. When backing up and reaching 5 mph the car brakes violently, causing me to make a three-point turn around so I go out facing forward Every software update, and I’ve; lost count in February alone, breaks our profiles and causes me to have to redo our profiles Often, 2 to 3 times per week, while driving in town (not on the highway using “Dream Drive/ Cruise Control”) the car will start to brake, warning me to pay attention and keep my hands on the wheel, all the while I have both hands on the wheel and I am driving the vehicle When starting often times the reverse camera will not work for up to 30 seconds Incorrect mileage range – I charged the vehicle to full with a range of 400 plus mile showing – I drove to Columbus Ohio – 70 miles aways at posted speed limits, with no aggressive acceleration, no additional weight (just me at 180 lbs) and when I reached Columbus I showed a range of 230 miles remaining and when I returned home I was under 100 miles remaining. Recap – range of 437 miles to start, traveled 141 miles, and had 89 miles remaining. The primary reason I purchased the Lucid over other EV manufacturers, was the range. Completely misleading and the car is now used only for local trips/in-town trips.
Additional Notes:
We have a long, approximately 70 yards, driveway. When backing up and reaching 5 mph the car brakes violently, causing me to make a three-point turn around so I go out facing forward Every software update, and I’ve; lost count in February alone, breaks our profiles and causes me to have to redo our profiles Often, 2 to 3 times per week, while driving in town (not on the highway using “Dream Drive/ Cruise Control”) the car will start to brake, warning me to pay attention and keep my hands on the wheel, all the while I have both hands on the wheel and I am driving the vehicle When starting often times the reverse camera will not work for up to 30 seconds Incorrect mileage range – I charged the vehicle to full with a range of 400 plus mile showing – I drove to Columbus Ohio – 70 miles aways at posted speed limits, with no aggressive acceleration, no additional weight (just me at 180 lbs) and when I reached Columbus I showed a range of 230 miles remaining and when I returned home I was under 100 miles remaining. Recap – range of 437 miles to start, traveled 141 miles, and had 89 miles remaining. The primary reason I purchased the Lucid over other EV manufacturers, was the range. Completely misleading and the car is now used only for local trips/in-town trips.
Mfg Campaign: 11509247
Recall Date: Feb 27, 2023
Lucid Usa, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We have a long, approximately 70 yards, driveway. When backing up and reaching 5 mph the car brakes violently, causing me to make a three-point turn around so I go out facing forward Every software update, and I’ve; lost count in February alone, breaks our profiles and causes me to have to redo our profiles Often, 2 to 3 times per week, while driving in town (not on the highway using “Dream Drive/ Cruise Control”) the car will start to brake, warning me to pay attention and keep my hands on the wheel, all the while I have both hands on the wheel and I am driving the vehicle When starting often times the reverse camera will not work for up to 30 seconds Incorrect mileage range – I charged the vehicle to full with a range of 400 plus mile showing – I drove to Columbus Ohio – 70 miles aways at posted speed limits, with no aggressive acceleration, no additional weight (just me at 180 lbs) and when I reached Columbus I showed a range of 230 miles remaining and when I returned home I was under 100 miles remaining. Recap – range of 437 miles to start, traveled 141 miles, and had 89 miles remaining. The primary reason I purchased the Lucid over other EV manufacturers, was the range. Completely misleading and the car is now used only for local trips/in-town trips.
Corrective Action:
We have a long, approximately 70 yards, driveway. When backing up and reaching 5 mph the car brakes violently, causing me to make a three-point turn around so I go out facing forward Every software update, and I’ve; lost count in February alone, breaks our profiles and causes me to have to redo our profiles Often, 2 to 3 times per week, while driving in town (not on the highway using “Dream Drive/ Cruise Control”) the car will start to brake, warning me to pay attention and keep my hands on the wheel, all the while I have both hands on the wheel and I am driving the vehicle When starting often times the reverse camera will not work for up to 30 seconds Incorrect mileage range – I charged the vehicle to full with a range of 400 plus mile showing – I drove to Columbus Ohio – 70 miles aways at posted speed limits, with no aggressive acceleration, no additional weight (just me at 180 lbs) and when I reached Columbus I showed a range of 230 miles remaining and when I returned home I was under 100 miles remaining. Recap – range of 437 miles to start, traveled 141 miles, and had 89 miles remaining. The primary reason I purchased the Lucid over other EV manufacturers, was the range. Completely misleading and the car is now used only for local trips/in-town trips.
Additional Notes:
We have a long, approximately 70 yards, driveway. When backing up and reaching 5 mph the car brakes violently, causing me to make a three-point turn around so I go out facing forward Every software update, and I’ve; lost count in February alone, breaks our profiles and causes me to have to redo our profiles Often, 2 to 3 times per week, while driving in town (not on the highway using “Dream Drive/ Cruise Control”) the car will start to brake, warning me to pay attention and keep my hands on the wheel, all the while I have both hands on the wheel and I am driving the vehicle When starting often times the reverse camera will not work for up to 30 seconds Incorrect mileage range – I charged the vehicle to full with a range of 400 plus mile showing – I drove to Columbus Ohio – 70 miles aways at posted speed limits, with no aggressive acceleration, no additional weight (just me at 180 lbs) and when I reached Columbus I showed a range of 230 miles remaining and when I returned home I was under 100 miles remaining. Recap – range of 437 miles to start, traveled 141 miles, and had 89 miles remaining. The primary reason I purchased the Lucid over other EV manufacturers, was the range. Completely misleading and the car is now used only for local trips/in-town trips.
Mfg Campaign: 11509247
Recall Date: Feb 27, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury