LOOK CARGO TRAILER 2018

Complete listing of complaints and recalls for this vehicle

3
Complaints
2
Recalls

Complaints & Recalls

3 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Lgs Industries Inc
NHTSA Campaign: 19V619000 SAFETY RECALL
170 Vehicles Affected
Recall Date: Aug 22, 2019
Safety Issue:

LGS Industries Inc. (LGS) is recalling certain 2017-2020 Look, Pace, And Cargo Express trailers. The axle hanger bracket may fail, possibly resulting in the axle shifting.

Potential Risk:
A bracket failures could affect the vehicle's stability, increasing the risk of a crash.
FREE Recall Solution:
LGS will notify owners, and dealers will weld gussets on both ends of the hanger bracket to provide reinforcement, if necessary, free of charge. The recall began October 3, 2019. Owners may contact LGS customer service at 1-877-475-5665.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LOOK dealer to schedule your FREE recall repair.
Manufacturer: LOOK
Notice Date: Oct 3, 2019
Recall Date: Aug 22, 2019
Lgs Industries Inc
NHTSA Campaign: 18V201000 SAFETY RECALL
132 Vehicles Affected
Recall Date: Mar 28, 2018
Safety Issue:

LGS Industries Inc (LGS) is recalling certain 2018 Look, Pace, and Cargo Express cargo trailers. The spindle weld on the axle may fail, causing separation of the spindle and pipe.

Potential Risk:
If the spindle weld fails causing separation of the spindle and pipe, it can lead to loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
LGS will notify owners, and dealers will replace the axle assemblies, free of charge. The recall began on April 13, 2018. Owners may contact LGS customer service at 1-877-475-5665.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LOOK dealer to schedule your FREE recall repair.
Manufacturer: LOOK
Notice Date: Apr 13, 2018
Recall Date: Mar 28, 2018

Consumer Complaints

3 Complaints
Lgs Industries, Inc.
Campaign: 11244961 Other
Aug 19, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2018 LOOK TRAILER TRACE ELITE. WHILE DRIVING APPROXIMATELY 60 MPH, WHEN THE VEHICLE WAS PULLED OVER, THE CONTACT NOTICED THAT THE AXLE WAS SEPARATED FROM ITS LOCATION. THE VEHICLE WAS TOWED TO KENTUCKY TRAILER SERVICE LLC (3400 ROBARDS CT, LOUISVILLE, KY 40218, 866-638-6080) WHERE IT WAS DIAGNOSED WITH COMPLETE AXLE FAILURE. THE MANUFACTURER WAS CONTACTED AND RELUCTANTLY REPAIRED THE VEHICLE. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. *TT NOTE UNSAFE TORSION AXLE MOUNTING PROCEDURE FROM LOOK TRAILERS. ATTACHMENT SHOWS PACE ELITE TRAILER TORSION AXLE MOUNTING POINTS UNDERNEATH THE TRAILER CHASSIS. ALUMINUM SIDES OF AXLE HANGER BRACKETS STILL BOLTED TO AXLE. DANGEROUS UNSAFE DESIGN. *JB *BF*JB

Corrective Action:

TL* THE CONTACT OWNS A 2018 LOOK TRAILER TRACE ELITE. WHILE DRIVING APPROXIMATELY 60 MPH, WHEN THE VEHICLE WAS PULLED OVER, THE CONTACT NOTICED THAT THE AXLE WAS SEPARATED FROM ITS LOCATION. THE VEHICLE WAS TOWED TO KENTUCKY TRAILER SERVICE LLC (3400 ROBARDS CT, LOUISVILLE, KY 40218, 866-638-6080) WHERE IT WAS DIAGNOSED WITH COMPLETE AXLE FAILURE. THE MANUFACTURER WAS CONTACTED AND RELUCTANTLY REPAIRED THE VEHICLE. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. *TT NOTE UNSAFE TORSION AXLE MOUNTING PROCEDURE FROM LOOK TRAILERS. ATTACHMENT SHOWS PACE ELITE TRAILER TORSION AXLE MOUNTING POINTS UNDERNEATH THE TRAILER CHASSIS. ALUMINUM SIDES OF AXLE HANGER BRACKETS STILL BOLTED TO AXLE. DANGEROUS UNSAFE DESIGN. *JB *BF*JB

Additional Notes:

TL* THE CONTACT OWNS A 2018 LOOK TRAILER TRACE ELITE. WHILE DRIVING APPROXIMATELY 60 MPH, WHEN THE VEHICLE WAS PULLED OVER, THE CONTACT NOTICED THAT THE AXLE WAS SEPARATED FROM ITS LOCATION. THE VEHICLE WAS TOWED TO KENTUCKY TRAILER SERVICE LLC (3400 ROBARDS CT, LOUISVILLE, KY 40218, 866-638-6080) WHERE IT WAS DIAGNOSED WITH COMPLETE AXLE FAILURE. THE MANUFACTURER WAS CONTACTED AND RELUCTANTLY REPAIRED THE VEHICLE. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. *TT NOTE UNSAFE TORSION AXLE MOUNTING PROCEDURE FROM LOOK TRAILERS. ATTACHMENT SHOWS PACE ELITE TRAILER TORSION AXLE MOUNTING POINTS UNDERNEATH THE TRAILER CHASSIS. ALUMINUM SIDES OF AXLE HANGER BRACKETS STILL BOLTED TO AXLE. DANGEROUS UNSAFE DESIGN. *JB *BF*JB

Manufacturer: LOOK
Mfg Campaign: 11244961
Notice Date: Aug 19, 2019
Recall Date: Aug 19, 2019
Lgs Industries, Inc.
Campaign: 11244961 Other
Aug 19, 2019
Defect Description:

SUSPENSION

Potential Consequences:

TL* THE CONTACT OWNS A 2018 LOOK TRAILER TRACE ELITE. WHILE DRIVING APPROXIMATELY 60 MPH, WHEN THE VEHICLE WAS PULLED OVER, THE CONTACT NOTICED THAT THE AXLE WAS SEPARATED FROM ITS LOCATION. THE VEHICLE WAS TOWED TO KENTUCKY TRAILER SERVICE LLC (3400 ROBARDS CT, LOUISVILLE, KY 40218, 866-638-6080) WHERE IT WAS DIAGNOSED WITH COMPLETE AXLE FAILURE. THE MANUFACTURER WAS CONTACTED AND RELUCTANTLY REPAIRED THE VEHICLE. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. *TT NOTE UNSAFE TORSION AXLE MOUNTING PROCEDURE FROM LOOK TRAILERS. ATTACHMENT SHOWS PACE ELITE TRAILER TORSION AXLE MOUNTING POINTS UNDERNEATH THE TRAILER CHASSIS. ALUMINUM SIDES OF AXLE HANGER BRACKETS STILL BOLTED TO AXLE. DANGEROUS UNSAFE DESIGN. *JB *BF*JB

Corrective Action:

TL* THE CONTACT OWNS A 2018 LOOK TRAILER TRACE ELITE. WHILE DRIVING APPROXIMATELY 60 MPH, WHEN THE VEHICLE WAS PULLED OVER, THE CONTACT NOTICED THAT THE AXLE WAS SEPARATED FROM ITS LOCATION. THE VEHICLE WAS TOWED TO KENTUCKY TRAILER SERVICE LLC (3400 ROBARDS CT, LOUISVILLE, KY 40218, 866-638-6080) WHERE IT WAS DIAGNOSED WITH COMPLETE AXLE FAILURE. THE MANUFACTURER WAS CONTACTED AND RELUCTANTLY REPAIRED THE VEHICLE. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. *TT NOTE UNSAFE TORSION AXLE MOUNTING PROCEDURE FROM LOOK TRAILERS. ATTACHMENT SHOWS PACE ELITE TRAILER TORSION AXLE MOUNTING POINTS UNDERNEATH THE TRAILER CHASSIS. ALUMINUM SIDES OF AXLE HANGER BRACKETS STILL BOLTED TO AXLE. DANGEROUS UNSAFE DESIGN. *JB *BF*JB

Additional Notes:

TL* THE CONTACT OWNS A 2018 LOOK TRAILER TRACE ELITE. WHILE DRIVING APPROXIMATELY 60 MPH, WHEN THE VEHICLE WAS PULLED OVER, THE CONTACT NOTICED THAT THE AXLE WAS SEPARATED FROM ITS LOCATION. THE VEHICLE WAS TOWED TO KENTUCKY TRAILER SERVICE LLC (3400 ROBARDS CT, LOUISVILLE, KY 40218, 866-638-6080) WHERE IT WAS DIAGNOSED WITH COMPLETE AXLE FAILURE. THE MANUFACTURER WAS CONTACTED AND RELUCTANTLY REPAIRED THE VEHICLE. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. *TT NOTE UNSAFE TORSION AXLE MOUNTING PROCEDURE FROM LOOK TRAILERS. ATTACHMENT SHOWS PACE ELITE TRAILER TORSION AXLE MOUNTING POINTS UNDERNEATH THE TRAILER CHASSIS. ALUMINUM SIDES OF AXLE HANGER BRACKETS STILL BOLTED TO AXLE. DANGEROUS UNSAFE DESIGN. *JB *BF*JB

Manufacturer: LOOK
Mfg Campaign: 11244961
Notice Date: Aug 19, 2019
Recall Date: Aug 19, 2019
Lgs Industries, Inc.
Campaign: 11120129 Other
Aug 15, 2018
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I WAS DRIVING DOWN THE INTERSTATE AND THE ROOF OF THE TRAILER FLEW OFF. IT APPEARS THE TOP METAL SHEET WAS HELD BY ONLY A THIN LAYER OF CAULK OR PUDDY AS THERE ARE NO SCREWS TO SECURE WHERE THE ROOF SHOULD HAVE BEEN. THIS WOULD HAVE KILLED SOMEONE IF THERE WAS ANYONE BEHIND ME. IT IS A 2019 WITH LITTLE USE THAT I PURCHASED LESS THAN 90 DAYS AGO. *TT *DT CARFAX CANNOT PROCESS THIS REQUEST. SAYS IT IS INVALID. *JB

Corrective Action:

I WAS DRIVING DOWN THE INTERSTATE AND THE ROOF OF THE TRAILER FLEW OFF. IT APPEARS THE TOP METAL SHEET WAS HELD BY ONLY A THIN LAYER OF CAULK OR PUDDY AS THERE ARE NO SCREWS TO SECURE WHERE THE ROOF SHOULD HAVE BEEN. THIS WOULD HAVE KILLED SOMEONE IF THERE WAS ANYONE BEHIND ME. IT IS A 2019 WITH LITTLE USE THAT I PURCHASED LESS THAN 90 DAYS AGO. *TT *DT CARFAX CANNOT PROCESS THIS REQUEST. SAYS IT IS INVALID. *JB

Additional Notes:

I WAS DRIVING DOWN THE INTERSTATE AND THE ROOF OF THE TRAILER FLEW OFF. IT APPEARS THE TOP METAL SHEET WAS HELD BY ONLY A THIN LAYER OF CAULK OR PUDDY AS THERE ARE NO SCREWS TO SECURE WHERE THE ROOF SHOULD HAVE BEEN. THIS WOULD HAVE KILLED SOMEONE IF THERE WAS ANYONE BEHIND ME. IT IS A 2019 WITH LITTLE USE THAT I PURCHASED LESS THAN 90 DAYS AGO. *TT *DT CARFAX CANNOT PROCESS THIS REQUEST. SAYS IT IS INVALID. *JB

Manufacturer: LOOK
Mfg Campaign: 11120129
Notice Date: Aug 15, 2018
Recall Date: Aug 15, 2018

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