Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Lgs Industries Inc
Safety Issue:
LGS Industries Inc. (LGS) is recalling certain model year 2015-2016 Look trailers, models ST, Element, Vision, LXT, Element Puresport, Element Puresport Deckover, Vision Puresport, Vision Puresport Deckover , Element Motorcycle, and Vision Motorcycle, 2015-2016 Pace trailers, models Outback, Journey, Cargo Sport, PXT, Aerosport, Aerosport Deckover, Journey Motorcycle, and Legacy Motorcycle, and 2015-2016 Cargo Express cargo trailers, models EX, XL, PRO, CXT, XL Yukon, XL Yukon Deckover , Pro Sport, Pro Sport Deckover, XL Motorcycle, and Pro Motorcycle. The affected trailers have a gross vehicle weight rating (GVWR) of 5,000 pounds or less, and were manufactured November 4, 2014, to July 27, 2015. The Ram 2" A Frame Coupler used to secure the trailer to the tow vehicle may have been manufactured improperly, preventing the external latch from fully locking into place. If the coupler's latch does not fully engage, the trailer may separate from the tow vehicle, increasing the risk of a vehicle crash. LGS will notify owners, and dealers will inspect and repair the coupler, as necessary, free of charge. The recall is expected to begin September 30, 2015. Owners may contact LGS customer service at 1-877-475-5665.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 6, 2015
Consumer Complaints
1 ComplaintLgs Industries, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2008 DODGE RAM 5500 EQUIPPED WITH A 2017 (NA) LOOK CARGO TRAILER. WHILE DRIVING VARIOUS SPEEDS, THE TRAILER SWAYED FROM LEFT TO RIGHT. THE TRAILER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO MILEAGE FOR THE TRAILER. UPDATED 05/10/17*LJ CARFAX CANNOT PROCESS VIN. UPDATED 7/5/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2008 DODGE RAM 5500 EQUIPPED WITH A 2017 (NA) LOOK CARGO TRAILER. WHILE DRIVING VARIOUS SPEEDS, THE TRAILER SWAYED FROM LEFT TO RIGHT. THE TRAILER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO MILEAGE FOR THE TRAILER. UPDATED 05/10/17*LJ CARFAX CANNOT PROCESS VIN. UPDATED 7/5/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2008 DODGE RAM 5500 EQUIPPED WITH A 2017 (NA) LOOK CARGO TRAILER. WHILE DRIVING VARIOUS SPEEDS, THE TRAILER SWAYED FROM LEFT TO RIGHT. THE TRAILER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO MILEAGE FOR THE TRAILER. UPDATED 05/10/17*LJ CARFAX CANNOT PROCESS VIN. UPDATED 7/5/18*JB
Mfg Campaign: 10920587
Recall Date: Nov 1, 2016
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