LOOK CARGO TRAILER 2016

Complete listing of complaints and recalls for this vehicle

1
Complaints
1
Recalls

Complaints & Recalls

1 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Lgs Industries Inc
NHTSA Campaign: 15V498000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Aug 6, 2015
Safety Issue:

LGS Industries Inc. (LGS) is recalling certain model year 2015-2016 Look trailers, models ST, Element, Vision, LXT, Element Puresport, Element Puresport Deckover, Vision Puresport, Vision Puresport Deckover , Element Motorcycle, and Vision Motorcycle, 2015-2016 Pace trailers, models Outback, Journey, Cargo Sport, PXT, Aerosport, Aerosport Deckover, Journey Motorcycle, and Legacy Motorcycle, and 2015-2016 Cargo Express cargo trailers, models EX, XL, PRO, CXT, XL Yukon, XL Yukon Deckover , Pro Sport, Pro Sport Deckover, XL Motorcycle, and Pro Motorcycle. The affected trailers have a gross vehicle weight rating (GVWR) of 5,000 pounds or less, and were manufactured November 4, 2014, to July 27, 2015. The Ram 2" A Frame Coupler used to secure the trailer to the tow vehicle may have been manufactured improperly, preventing the external latch from fully locking into place. If the coupler's latch does not fully engage, the trailer may separate from the tow vehicle, increasing the risk of a vehicle crash. LGS will notify owners, and dealers will inspect and repair the coupler, as necessary, free of charge. The recall is expected to begin September 30, 2015. Owners may contact LGS customer service at 1-877-475-5665.

Potential Risk:
If the coupler's latch does not fully engage, the trailer may separate from the tow vehicle, increasing the risk of a vehicle crash.
FREE Recall Solution:
LGS will notify owners, and dealers will inspect and repair the coupler, as necessary, free of charge. The recall began on September 15, 2015. Owners may contact LGS customer service at 1-877-475-5665.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LOOK dealer to schedule your FREE recall repair.
Manufacturer: LOOK
Notice Date: Sep 15, 2015
Recall Date: Aug 6, 2015

Consumer Complaints

1 Complaint
Lgs Industries, Inc.
Campaign: 10920587 Other
Nov 1, 2016
Defect Description:

SUSPENSION

Potential Consequences:

TL* THE CONTACT OWNS A 2008 DODGE RAM 5500 EQUIPPED WITH A 2017 (NA) LOOK CARGO TRAILER. WHILE DRIVING VARIOUS SPEEDS, THE TRAILER SWAYED FROM LEFT TO RIGHT. THE TRAILER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO MILEAGE FOR THE TRAILER. UPDATED 05/10/17*LJ CARFAX CANNOT PROCESS VIN. UPDATED 7/5/18*JB

Corrective Action:

TL* THE CONTACT OWNS A 2008 DODGE RAM 5500 EQUIPPED WITH A 2017 (NA) LOOK CARGO TRAILER. WHILE DRIVING VARIOUS SPEEDS, THE TRAILER SWAYED FROM LEFT TO RIGHT. THE TRAILER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO MILEAGE FOR THE TRAILER. UPDATED 05/10/17*LJ CARFAX CANNOT PROCESS VIN. UPDATED 7/5/18*JB

Additional Notes:

TL* THE CONTACT OWNS A 2008 DODGE RAM 5500 EQUIPPED WITH A 2017 (NA) LOOK CARGO TRAILER. WHILE DRIVING VARIOUS SPEEDS, THE TRAILER SWAYED FROM LEFT TO RIGHT. THE TRAILER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO MILEAGE FOR THE TRAILER. UPDATED 05/10/17*LJ CARFAX CANNOT PROCESS VIN. UPDATED 7/5/18*JB

Manufacturer: LOOK
Mfg Campaign: 10920587
Notice Date: Nov 1, 2016
Recall Date: Nov 1, 2016

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