LINCOLN NAVIGATOR 2020

Complete listing of complaints and recalls for this vehicle

21
Complaints
70
Recalls

Complaints & Recalls

21 Complaints 70 Recalls

Official Safety Recalls - Important!

70 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V442000 SAFETY RECALL
200.1K Vehicles Affected
Recall Date: Jun 27, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 25S72
Recall Date: Jun 27, 2025
Ford Motor Company
NHTSA Campaign: 25V346000 SAFETY RECALL
426 Vehicles Affected
Recall Date: May 23, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.

Potential Risk:
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 25S56
Notice Date: Jun 25, 2025
Recall Date: May 23, 2025
Ford Motor Company
NHTSA Campaign: 25V197000 SAFETY RECALL
112.9K Vehicles Affected
Recall Date: Mar 28, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Potential Risk:
Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
FREE Recall Solution:
Dealers will inspect the seat belt retractor date codes and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 23, 2025. A second notice will be sent once the final remedy is available. The parts are anticipated to be available the third quarter of 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 25S31
Recall Date: Mar 28, 2025
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V099000 SAFETY RECALL
77.6K Vehicles Affected
Recall Date: Feb 9, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.

Potential Risk:
Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
FREE Recall Solution:
Dealers will inspect and replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 24S06
Notice Date: Jul 8, 2024
Recall Date: Feb 9, 2024
Ford Motor Company
NHTSA Campaign: 23V598000 SAFETY RECALL
177.4K Vehicles Affected
Recall Date: Aug 25, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

Potential Risk:
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford remedy parts are anticipated 2nd Quarter 2024. Ford's number for this recall is 23S48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 23S48
Notice Date: Nov 20, 2023
Recall Date: Aug 25, 2023
Ford Motor Company
NHTSA Campaign: 23V420000 SAFETY RECALL
691.1K Vehicles Affected
Recall Date: Jun 9, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Potential Risk:
Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 23C20
Notice Date: Jul 21, 2023
Recall Date: Jun 9, 2023
Ford Motor Company
NHTSA Campaign: 22V250000 SAFETY RECALL
653K Vehicles Affected
Recall Date: Apr 14, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

Potential Risk:
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 22S26
Notice Date: Oct 21, 2022
Recall Date: Apr 14, 2022
Ford Motor Company
NHTSA Campaign: 20V366000 SAFETY RECALL
2.6K Vehicles Affected
Recall Date: Jun 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Potential Risk:
An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 20C12
Notice Date: Jul 8, 2020
Recall Date: Jun 23, 2020
Ford Motor Company
NHTSA Campaign: 20V262000 SAFETY RECALL
25.1K Vehicles Affected
Recall Date: May 8, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.

Potential Risk:
If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.
FREE Recall Solution:
Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 20S20
Notice Date: May 26, 2020
Recall Date: May 8, 2020

Consumer Complaints

21 Complaints
Ford Motor Company
Campaign: 11676812 Other
Jul 28, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Had transmission problems before this final issue. With that said the dealership ended up replacing the transmission as it was under warranty. Not even 2000 miles later we are coming back from vacation and I lost total power of the vehicle but since I was going around 70 mph we made it to the shoulder of the highway. Once there the vehicle was already smoking so we all got out of the vehicle and that’s when I saw the fire, and not even 3 minutes later it was totally in gulfed in flames.

Corrective Action:

Had transmission problems before this final issue. With that said the dealership ended up replacing the transmission as it was under warranty. Not even 2000 miles later we are coming back from vacation and I lost total power of the vehicle but since I was going around 70 mph we made it to the shoulder of the highway. Once there the vehicle was already smoking so we all got out of the vehicle and that’s when I saw the fire, and not even 3 minutes later it was totally in gulfed in flames.

Additional Notes:

Had transmission problems before this final issue. With that said the dealership ended up replacing the transmission as it was under warranty. Not even 2000 miles later we are coming back from vacation and I lost total power of the vehicle but since I was going around 70 mph we made it to the shoulder of the highway. Once there the vehicle was already smoking so we all got out of the vehicle and that’s when I saw the fire, and not even 3 minutes later it was totally in gulfed in flames.

Manufacturer: LINCOLN
Mfg Campaign: 11676812
Notice Date: Jul 28, 2025
Recall Date: Jul 28, 2025
Ford Motor Company
Campaign: 11673597 Other
Jul 15, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The transmission system failed, causing jerking during acceleration. The original transmission was replaced by the dealer, so it may be available for inspection if retained by the dealer or returned to Ford/Lincoln. Jerking during acceleration can create safety risks including: unpredictable vehicle behavior during merging or passing, potential loss of control in traffic situations, and compromised ability to maintain consistent speed or smoothly accelerate away from hazards. Yes - the dealer confirmed the problem and determined the transmission required replacement, indicating they reproduced and verified the issue. Ted Britt Ford Lincoln, Chantilly, VA inspected the vehicle. No dashboard lights.

Corrective Action:

The transmission system failed, causing jerking during acceleration. The original transmission was replaced by the dealer, so it may be available for inspection if retained by the dealer or returned to Ford/Lincoln. Jerking during acceleration can create safety risks including: unpredictable vehicle behavior during merging or passing, potential loss of control in traffic situations, and compromised ability to maintain consistent speed or smoothly accelerate away from hazards. Yes - the dealer confirmed the problem and determined the transmission required replacement, indicating they reproduced and verified the issue. Ted Britt Ford Lincoln, Chantilly, VA inspected the vehicle. No dashboard lights.

Additional Notes:

The transmission system failed, causing jerking during acceleration. The original transmission was replaced by the dealer, so it may be available for inspection if retained by the dealer or returned to Ford/Lincoln. Jerking during acceleration can create safety risks including: unpredictable vehicle behavior during merging or passing, potential loss of control in traffic situations, and compromised ability to maintain consistent speed or smoothly accelerate away from hazards. Yes - the dealer confirmed the problem and determined the transmission required replacement, indicating they reproduced and verified the issue. Ted Britt Ford Lincoln, Chantilly, VA inspected the vehicle. No dashboard lights.

Manufacturer: LINCOLN
Mfg Campaign: 11673597
Notice Date: Jul 15, 2025
Recall Date: Jul 15, 2025
Ford Motor Company
Campaign: 11670363 Other
Jun 30, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

The contact owns a 2020 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2020 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2020 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: LINCOLN
Mfg Campaign: 11670363
Notice Date: Jun 30, 2025
Recall Date: Jun 30, 2025
Ford Motor Company
Campaign: 11638554 Other
Jan 25, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Was on Interstate when there was a loud bang, the transmission shifted harshly and I lost power where the vehicle would not go faster when i hit the pedal. I was basically pumping the gas for about 3-5 seconds before transmission re engaged. It was a dangerous situation in that I was at highways speeds about 65-70mph and i had no throttle control for several seconds. There was no warning when it happened and it re engaged and I was able to drive the vehicle home. Ford did replace the CDF drum under warranty but there should be a recall on this transmission. The the same thing happened in my other truck, an f150 which uses the same tranmission and engine combo.

Corrective Action:

Was on Interstate when there was a loud bang, the transmission shifted harshly and I lost power where the vehicle would not go faster when i hit the pedal. I was basically pumping the gas for about 3-5 seconds before transmission re engaged. It was a dangerous situation in that I was at highways speeds about 65-70mph and i had no throttle control for several seconds. There was no warning when it happened and it re engaged and I was able to drive the vehicle home. Ford did replace the CDF drum under warranty but there should be a recall on this transmission. The the same thing happened in my other truck, an f150 which uses the same tranmission and engine combo.

Additional Notes:

Was on Interstate when there was a loud bang, the transmission shifted harshly and I lost power where the vehicle would not go faster when i hit the pedal. I was basically pumping the gas for about 3-5 seconds before transmission re engaged. It was a dangerous situation in that I was at highways speeds about 65-70mph and i had no throttle control for several seconds. There was no warning when it happened and it re engaged and I was able to drive the vehicle home. Ford did replace the CDF drum under warranty but there should be a recall on this transmission. The the same thing happened in my other truck, an f150 which uses the same tranmission and engine combo.

Manufacturer: LINCOLN
Mfg Campaign: 11638554
Notice Date: Jan 25, 2025
Recall Date: Jan 25, 2025
Ford Motor Company
Campaign: 11601982 Other
Jul 14, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My car has an unknown electrical issue that causes the car battery to completely drain and the car unable to turn on. It first started in August 2023 and after months of time at the dealership, Lincoln has never determined the cause or been able to fix it and it continues to happen. This is unsafe because it leaves me and my family stranded with no operable car.

Corrective Action:

My car has an unknown electrical issue that causes the car battery to completely drain and the car unable to turn on. It first started in August 2023 and after months of time at the dealership, Lincoln has never determined the cause or been able to fix it and it continues to happen. This is unsafe because it leaves me and my family stranded with no operable car.

Additional Notes:

My car has an unknown electrical issue that causes the car battery to completely drain and the car unable to turn on. It first started in August 2023 and after months of time at the dealership, Lincoln has never determined the cause or been able to fix it and it continues to happen. This is unsafe because it leaves me and my family stranded with no operable car.

Manufacturer: LINCOLN
Mfg Campaign: 11601982
Notice Date: Jul 14, 2024
Recall Date: Jul 14, 2024
Ford Motor Company
Campaign: 11592758 Other
Jun 5, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission hard shifting when shifting down 3-1 and up 1-3 I see there is a recall for 2020-2024 navigator but mine doesnt show recalls when i looked for it

Corrective Action:

Transmission hard shifting when shifting down 3-1 and up 1-3 I see there is a recall for 2020-2024 navigator but mine doesnt show recalls when i looked for it

Additional Notes:

Transmission hard shifting when shifting down 3-1 and up 1-3 I see there is a recall for 2020-2024 navigator but mine doesnt show recalls when i looked for it

Manufacturer: LINCOLN
Mfg Campaign: 11592758
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Ford Motor Company
Campaign: 11588044 Other
May 10, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Lincoln Navigator. The contact stated while at a complete stop, the vehicle shut off inadvertently. The contact stated that the vehicle restarted upon pressing the Push to Start button. The contact stated upon depressing the accelerator pedal, the vehicle jerked, was sluggish, and made an abnormal crackling sound. The vehicle then responded as needed and the contact continued driving. There was no warning light illuminated. The contact stated that while driving at an undisclosed speed and depressing the brake pedal to come to a stop, the vehicle shut off inadvertently. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the failure had been recurring. The vehicle was taken back to the dealer. The dealer test-drove the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Corrective Action:

The contact owns a 2020 Lincoln Navigator. The contact stated while at a complete stop, the vehicle shut off inadvertently. The contact stated that the vehicle restarted upon pressing the Push to Start button. The contact stated upon depressing the accelerator pedal, the vehicle jerked, was sluggish, and made an abnormal crackling sound. The vehicle then responded as needed and the contact continued driving. There was no warning light illuminated. The contact stated that while driving at an undisclosed speed and depressing the brake pedal to come to a stop, the vehicle shut off inadvertently. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the failure had been recurring. The vehicle was taken back to the dealer. The dealer test-drove the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Additional Notes:

The contact owns a 2020 Lincoln Navigator. The contact stated while at a complete stop, the vehicle shut off inadvertently. The contact stated that the vehicle restarted upon pressing the Push to Start button. The contact stated upon depressing the accelerator pedal, the vehicle jerked, was sluggish, and made an abnormal crackling sound. The vehicle then responded as needed and the contact continued driving. There was no warning light illuminated. The contact stated that while driving at an undisclosed speed and depressing the brake pedal to come to a stop, the vehicle shut off inadvertently. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the failure had been recurring. The vehicle was taken back to the dealer. The dealer test-drove the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Manufacturer: LINCOLN
Mfg Campaign: 11588044
Notice Date: May 10, 2024
Recall Date: May 10, 2024
Ford Motor Company
Campaign: 11567613 Other
Jan 24, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Lincoln Navigator. The contact stated that while driving 50-55 MPH and depressing the accelerator pedal, the transmission shifted into neutral(N). The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle. The contact was able to continue driving; however, the failure recurred while driving. The vehicle was taken to the dealer, where the contact was informed that the transmission fluid was 2-quarts low after driving 100 miles. The contact stated that the failure had been recurring more increasingly. The contact stated while driving 75 MPH and depressing the accelerator pedal, the engine revved, but the vehicle failed to respond and jerked. The contact stated that the vehicle also experienced hard shifts while attempting to shift into gear. The contact stated that the vehicle shifted into Neutral(N) while the gear shifter was in drive(D), and the vehicle started losing motive power. The contact stated that the transmission was making abnormal grinding sounds. The contact continued to drive to the dealer however, there was smoke coming from underneath the vehicle and the vehicle lost motive power at the dealer. The dealer diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and was considering buying back the vehicle. The failure mileage was approximately 45,600.

Corrective Action:

The contact owns a 2020 Lincoln Navigator. The contact stated that while driving 50-55 MPH and depressing the accelerator pedal, the transmission shifted into neutral(N). The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle. The contact was able to continue driving; however, the failure recurred while driving. The vehicle was taken to the dealer, where the contact was informed that the transmission fluid was 2-quarts low after driving 100 miles. The contact stated that the failure had been recurring more increasingly. The contact stated while driving 75 MPH and depressing the accelerator pedal, the engine revved, but the vehicle failed to respond and jerked. The contact stated that the vehicle also experienced hard shifts while attempting to shift into gear. The contact stated that the vehicle shifted into Neutral(N) while the gear shifter was in drive(D), and the vehicle started losing motive power. The contact stated that the transmission was making abnormal grinding sounds. The contact continued to drive to the dealer however, there was smoke coming from underneath the vehicle and the vehicle lost motive power at the dealer. The dealer diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and was considering buying back the vehicle. The failure mileage was approximately 45,600.

Additional Notes:

The contact owns a 2020 Lincoln Navigator. The contact stated that while driving 50-55 MPH and depressing the accelerator pedal, the transmission shifted into neutral(N). The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle. The contact was able to continue driving; however, the failure recurred while driving. The vehicle was taken to the dealer, where the contact was informed that the transmission fluid was 2-quarts low after driving 100 miles. The contact stated that the failure had been recurring more increasingly. The contact stated while driving 75 MPH and depressing the accelerator pedal, the engine revved, but the vehicle failed to respond and jerked. The contact stated that the vehicle also experienced hard shifts while attempting to shift into gear. The contact stated that the vehicle shifted into Neutral(N) while the gear shifter was in drive(D), and the vehicle started losing motive power. The contact stated that the transmission was making abnormal grinding sounds. The contact continued to drive to the dealer however, there was smoke coming from underneath the vehicle and the vehicle lost motive power at the dealer. The dealer diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and was considering buying back the vehicle. The failure mileage was approximately 45,600.

Manufacturer: LINCOLN
Mfg Campaign: 11567613
Notice Date: Jan 24, 2024
Recall Date: Jan 24, 2024
Ford Motor Company
Campaign: 11564489 Other
Jan 9, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

When driving, if the accelerator pedal is depressed to merge into the highway or overtake other vehicles, the vehicle abruptly stops accelerating, and the RPM reaches max revs. The vehicle quickly loses momentum until it abruptly slams back into gear, causing a loud bang and startling the driver. This vehicle had a TSB for similar issues that was repaired by our dealer 2 times previously. We have experienced this 2 times since the repair (A total of 4 times). One time, while attempting to accelerate onto a merge lane into traffic, the car stopped accelerating, causing a large 18 wheeler to slam on their brakes to avoid hitting us as we were running out of onramp space. The dealer performed a transmission rebuild after the 3rd time this occurred. The day after we got the car back from service, it happened again. We have video footage of the transmission slipping after the event. The dealer is unable to replicate the condition, and therefore, don't have anything they can fix without a code or system fault- apparently not even the over-revs triggered a fault. I don't trust this vehicle to be safe for my family or other motorists. I have asked for a completely new transmission and other components but am told that without their ability reproduce the issues, there is no repair. They are unable to guarantee the car's safety, but expect for me to take it back. This puts me in an impossible situation - I'm being forced to drive a car that I know is unpredictably unsafe, and am unable to ethically/morally dispose of the vehicle knowing it will be back on the road and driven by someone else. Lincoln needs to do the right thing for their customers, other motorists, and my family. Their solution was to give me an extended warranty - a nice gesture, but clearly not addressing the safety issue at hand. Note: I am unable to upload the email chain with Lincoln because the upload button below does not work. I'm happy to share any communication you need.

Corrective Action:

When driving, if the accelerator pedal is depressed to merge into the highway or overtake other vehicles, the vehicle abruptly stops accelerating, and the RPM reaches max revs. The vehicle quickly loses momentum until it abruptly slams back into gear, causing a loud bang and startling the driver. This vehicle had a TSB for similar issues that was repaired by our dealer 2 times previously. We have experienced this 2 times since the repair (A total of 4 times). One time, while attempting to accelerate onto a merge lane into traffic, the car stopped accelerating, causing a large 18 wheeler to slam on their brakes to avoid hitting us as we were running out of onramp space. The dealer performed a transmission rebuild after the 3rd time this occurred. The day after we got the car back from service, it happened again. We have video footage of the transmission slipping after the event. The dealer is unable to replicate the condition, and therefore, don't have anything they can fix without a code or system fault- apparently not even the over-revs triggered a fault. I don't trust this vehicle to be safe for my family or other motorists. I have asked for a completely new transmission and other components but am told that without their ability reproduce the issues, there is no repair. They are unable to guarantee the car's safety, but expect for me to take it back. This puts me in an impossible situation - I'm being forced to drive a car that I know is unpredictably unsafe, and am unable to ethically/morally dispose of the vehicle knowing it will be back on the road and driven by someone else. Lincoln needs to do the right thing for their customers, other motorists, and my family. Their solution was to give me an extended warranty - a nice gesture, but clearly not addressing the safety issue at hand. Note: I am unable to upload the email chain with Lincoln because the upload button below does not work. I'm happy to share any communication you need.

Additional Notes:

When driving, if the accelerator pedal is depressed to merge into the highway or overtake other vehicles, the vehicle abruptly stops accelerating, and the RPM reaches max revs. The vehicle quickly loses momentum until it abruptly slams back into gear, causing a loud bang and startling the driver. This vehicle had a TSB for similar issues that was repaired by our dealer 2 times previously. We have experienced this 2 times since the repair (A total of 4 times). One time, while attempting to accelerate onto a merge lane into traffic, the car stopped accelerating, causing a large 18 wheeler to slam on their brakes to avoid hitting us as we were running out of onramp space. The dealer performed a transmission rebuild after the 3rd time this occurred. The day after we got the car back from service, it happened again. We have video footage of the transmission slipping after the event. The dealer is unable to replicate the condition, and therefore, don't have anything they can fix without a code or system fault- apparently not even the over-revs triggered a fault. I don't trust this vehicle to be safe for my family or other motorists. I have asked for a completely new transmission and other components but am told that without their ability reproduce the issues, there is no repair. They are unable to guarantee the car's safety, but expect for me to take it back. This puts me in an impossible situation - I'm being forced to drive a car that I know is unpredictably unsafe, and am unable to ethically/morally dispose of the vehicle knowing it will be back on the road and driven by someone else. Lincoln needs to do the right thing for their customers, other motorists, and my family. Their solution was to give me an extended warranty - a nice gesture, but clearly not addressing the safety issue at hand. Note: I am unable to upload the email chain with Lincoln because the upload button below does not work. I'm happy to share any communication you need.

Manufacturer: LINCOLN
Mfg Campaign: 11564489
Notice Date: Jan 9, 2024
Recall Date: Jan 9, 2024
Ford Motor Company
Campaign: 11564489 Other
Jan 9, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

When driving, if the accelerator pedal is depressed to merge into the highway or overtake other vehicles, the vehicle abruptly stops accelerating, and the RPM reaches max revs. The vehicle quickly loses momentum until it abruptly slams back into gear, causing a loud bang and startling the driver. This vehicle had a TSB for similar issues that was repaired by our dealer 2 times previously. We have experienced this 2 times since the repair (A total of 4 times). One time, while attempting to accelerate onto a merge lane into traffic, the car stopped accelerating, causing a large 18 wheeler to slam on their brakes to avoid hitting us as we were running out of onramp space. The dealer performed a transmission rebuild after the 3rd time this occurred. The day after we got the car back from service, it happened again. We have video footage of the transmission slipping after the event. The dealer is unable to replicate the condition, and therefore, don't have anything they can fix without a code or system fault- apparently not even the over-revs triggered a fault. I don't trust this vehicle to be safe for my family or other motorists. I have asked for a completely new transmission and other components but am told that without their ability reproduce the issues, there is no repair. They are unable to guarantee the car's safety, but expect for me to take it back. This puts me in an impossible situation - I'm being forced to drive a car that I know is unpredictably unsafe, and am unable to ethically/morally dispose of the vehicle knowing it will be back on the road and driven by someone else. Lincoln needs to do the right thing for their customers, other motorists, and my family. Their solution was to give me an extended warranty - a nice gesture, but clearly not addressing the safety issue at hand. Note: I am unable to upload the email chain with Lincoln because the upload button below does not work. I'm happy to share any communication you need.

Corrective Action:

When driving, if the accelerator pedal is depressed to merge into the highway or overtake other vehicles, the vehicle abruptly stops accelerating, and the RPM reaches max revs. The vehicle quickly loses momentum until it abruptly slams back into gear, causing a loud bang and startling the driver. This vehicle had a TSB for similar issues that was repaired by our dealer 2 times previously. We have experienced this 2 times since the repair (A total of 4 times). One time, while attempting to accelerate onto a merge lane into traffic, the car stopped accelerating, causing a large 18 wheeler to slam on their brakes to avoid hitting us as we were running out of onramp space. The dealer performed a transmission rebuild after the 3rd time this occurred. The day after we got the car back from service, it happened again. We have video footage of the transmission slipping after the event. The dealer is unable to replicate the condition, and therefore, don't have anything they can fix without a code or system fault- apparently not even the over-revs triggered a fault. I don't trust this vehicle to be safe for my family or other motorists. I have asked for a completely new transmission and other components but am told that without their ability reproduce the issues, there is no repair. They are unable to guarantee the car's safety, but expect for me to take it back. This puts me in an impossible situation - I'm being forced to drive a car that I know is unpredictably unsafe, and am unable to ethically/morally dispose of the vehicle knowing it will be back on the road and driven by someone else. Lincoln needs to do the right thing for their customers, other motorists, and my family. Their solution was to give me an extended warranty - a nice gesture, but clearly not addressing the safety issue at hand. Note: I am unable to upload the email chain with Lincoln because the upload button below does not work. I'm happy to share any communication you need.

Additional Notes:

When driving, if the accelerator pedal is depressed to merge into the highway or overtake other vehicles, the vehicle abruptly stops accelerating, and the RPM reaches max revs. The vehicle quickly loses momentum until it abruptly slams back into gear, causing a loud bang and startling the driver. This vehicle had a TSB for similar issues that was repaired by our dealer 2 times previously. We have experienced this 2 times since the repair (A total of 4 times). One time, while attempting to accelerate onto a merge lane into traffic, the car stopped accelerating, causing a large 18 wheeler to slam on their brakes to avoid hitting us as we were running out of onramp space. The dealer performed a transmission rebuild after the 3rd time this occurred. The day after we got the car back from service, it happened again. We have video footage of the transmission slipping after the event. The dealer is unable to replicate the condition, and therefore, don't have anything they can fix without a code or system fault- apparently not even the over-revs triggered a fault. I don't trust this vehicle to be safe for my family or other motorists. I have asked for a completely new transmission and other components but am told that without their ability reproduce the issues, there is no repair. They are unable to guarantee the car's safety, but expect for me to take it back. This puts me in an impossible situation - I'm being forced to drive a car that I know is unpredictably unsafe, and am unable to ethically/morally dispose of the vehicle knowing it will be back on the road and driven by someone else. Lincoln needs to do the right thing for their customers, other motorists, and my family. Their solution was to give me an extended warranty - a nice gesture, but clearly not addressing the safety issue at hand. Note: I am unable to upload the email chain with Lincoln because the upload button below does not work. I'm happy to share any communication you need.

Manufacturer: LINCOLN
Mfg Campaign: 11564489
Notice Date: Jan 9, 2024
Recall Date: Jan 9, 2024
Ford Motor Company
Campaign: 11564489 Other
Jan 9, 2024
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION

Potential Consequences:

When driving, if the accelerator pedal is depressed to merge into the highway or overtake other vehicles, the vehicle abruptly stops accelerating, and the RPM reaches max revs. The vehicle quickly loses momentum until it abruptly slams back into gear, causing a loud bang and startling the driver. This vehicle had a TSB for similar issues that was repaired by our dealer 2 times previously. We have experienced this 2 times since the repair (A total of 4 times). One time, while attempting to accelerate onto a merge lane into traffic, the car stopped accelerating, causing a large 18 wheeler to slam on their brakes to avoid hitting us as we were running out of onramp space. The dealer performed a transmission rebuild after the 3rd time this occurred. The day after we got the car back from service, it happened again. We have video footage of the transmission slipping after the event. The dealer is unable to replicate the condition, and therefore, don't have anything they can fix without a code or system fault- apparently not even the over-revs triggered a fault. I don't trust this vehicle to be safe for my family or other motorists. I have asked for a completely new transmission and other components but am told that without their ability reproduce the issues, there is no repair. They are unable to guarantee the car's safety, but expect for me to take it back. This puts me in an impossible situation - I'm being forced to drive a car that I know is unpredictably unsafe, and am unable to ethically/morally dispose of the vehicle knowing it will be back on the road and driven by someone else. Lincoln needs to do the right thing for their customers, other motorists, and my family. Their solution was to give me an extended warranty - a nice gesture, but clearly not addressing the safety issue at hand. Note: I am unable to upload the email chain with Lincoln because the upload button below does not work. I'm happy to share any communication you need.

Corrective Action:

When driving, if the accelerator pedal is depressed to merge into the highway or overtake other vehicles, the vehicle abruptly stops accelerating, and the RPM reaches max revs. The vehicle quickly loses momentum until it abruptly slams back into gear, causing a loud bang and startling the driver. This vehicle had a TSB for similar issues that was repaired by our dealer 2 times previously. We have experienced this 2 times since the repair (A total of 4 times). One time, while attempting to accelerate onto a merge lane into traffic, the car stopped accelerating, causing a large 18 wheeler to slam on their brakes to avoid hitting us as we were running out of onramp space. The dealer performed a transmission rebuild after the 3rd time this occurred. The day after we got the car back from service, it happened again. We have video footage of the transmission slipping after the event. The dealer is unable to replicate the condition, and therefore, don't have anything they can fix without a code or system fault- apparently not even the over-revs triggered a fault. I don't trust this vehicle to be safe for my family or other motorists. I have asked for a completely new transmission and other components but am told that without their ability reproduce the issues, there is no repair. They are unable to guarantee the car's safety, but expect for me to take it back. This puts me in an impossible situation - I'm being forced to drive a car that I know is unpredictably unsafe, and am unable to ethically/morally dispose of the vehicle knowing it will be back on the road and driven by someone else. Lincoln needs to do the right thing for their customers, other motorists, and my family. Their solution was to give me an extended warranty - a nice gesture, but clearly not addressing the safety issue at hand. Note: I am unable to upload the email chain with Lincoln because the upload button below does not work. I'm happy to share any communication you need.

Additional Notes:

When driving, if the accelerator pedal is depressed to merge into the highway or overtake other vehicles, the vehicle abruptly stops accelerating, and the RPM reaches max revs. The vehicle quickly loses momentum until it abruptly slams back into gear, causing a loud bang and startling the driver. This vehicle had a TSB for similar issues that was repaired by our dealer 2 times previously. We have experienced this 2 times since the repair (A total of 4 times). One time, while attempting to accelerate onto a merge lane into traffic, the car stopped accelerating, causing a large 18 wheeler to slam on their brakes to avoid hitting us as we were running out of onramp space. The dealer performed a transmission rebuild after the 3rd time this occurred. The day after we got the car back from service, it happened again. We have video footage of the transmission slipping after the event. The dealer is unable to replicate the condition, and therefore, don't have anything they can fix without a code or system fault- apparently not even the over-revs triggered a fault. I don't trust this vehicle to be safe for my family or other motorists. I have asked for a completely new transmission and other components but am told that without their ability reproduce the issues, there is no repair. They are unable to guarantee the car's safety, but expect for me to take it back. This puts me in an impossible situation - I'm being forced to drive a car that I know is unpredictably unsafe, and am unable to ethically/morally dispose of the vehicle knowing it will be back on the road and driven by someone else. Lincoln needs to do the right thing for their customers, other motorists, and my family. Their solution was to give me an extended warranty - a nice gesture, but clearly not addressing the safety issue at hand. Note: I am unable to upload the email chain with Lincoln because the upload button below does not work. I'm happy to share any communication you need.

Manufacturer: LINCOLN
Mfg Campaign: 11564489
Notice Date: Jan 9, 2024
Recall Date: Jan 9, 2024
Ford Motor Company
Campaign: 11563894 Other
Jan 6, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Frequently while traveling at 35 mph to highway speeds, while needing to accelerate slightly to avoid traffic, change lanes, pass, etc. the Navigator needs to downshift. It drops out of gear and seems to fail to find a lower gear resulting in a neutral like gear, loss of power, engine revving sometimes to redline. This was happening frequently during a family Thanksgiving trip in 2023. It is very scary when this happens, especially at interstate speeds in traffic. It is very unsafe!

Corrective Action:

Frequently while traveling at 35 mph to highway speeds, while needing to accelerate slightly to avoid traffic, change lanes, pass, etc. the Navigator needs to downshift. It drops out of gear and seems to fail to find a lower gear resulting in a neutral like gear, loss of power, engine revving sometimes to redline. This was happening frequently during a family Thanksgiving trip in 2023. It is very scary when this happens, especially at interstate speeds in traffic. It is very unsafe!

Additional Notes:

Frequently while traveling at 35 mph to highway speeds, while needing to accelerate slightly to avoid traffic, change lanes, pass, etc. the Navigator needs to downshift. It drops out of gear and seems to fail to find a lower gear resulting in a neutral like gear, loss of power, engine revving sometimes to redline. This was happening frequently during a family Thanksgiving trip in 2023. It is very scary when this happens, especially at interstate speeds in traffic. It is very unsafe!

Manufacturer: LINCOLN
Mfg Campaign: 11563894
Notice Date: Jan 6, 2024
Recall Date: Jan 6, 2024
Ford Motor Company
Campaign: 11562917 Other
Jan 1, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Driving vehicle for an approximately 70 miles highway trip, the vehicle was experiencing some hard shifts/poor shift quality prior to overheating. Temperature in vehicle for the transmission was reading 237 degree Fahrenheit when we stopped at a light after exiting the highway. We noted smoke and saw oil on the exhaust, which is a concern for fire. We noted a burning smell as well. Rear hatch of vehicle was sprayed with fluid, which we think is transmission fluid, causing a visibility concern out the rear windshield. The transmission had been previously rebuilt and a prior complaint filed. There were no error messages displayed in the vehicle. I have attempted to contact the dealership but they are closed on 1/1/24. I reached out to Lincoln Concierge and filed a complaint.

Corrective Action:

Driving vehicle for an approximately 70 miles highway trip, the vehicle was experiencing some hard shifts/poor shift quality prior to overheating. Temperature in vehicle for the transmission was reading 237 degree Fahrenheit when we stopped at a light after exiting the highway. We noted smoke and saw oil on the exhaust, which is a concern for fire. We noted a burning smell as well. Rear hatch of vehicle was sprayed with fluid, which we think is transmission fluid, causing a visibility concern out the rear windshield. The transmission had been previously rebuilt and a prior complaint filed. There were no error messages displayed in the vehicle. I have attempted to contact the dealership but they are closed on 1/1/24. I reached out to Lincoln Concierge and filed a complaint.

Additional Notes:

Driving vehicle for an approximately 70 miles highway trip, the vehicle was experiencing some hard shifts/poor shift quality prior to overheating. Temperature in vehicle for the transmission was reading 237 degree Fahrenheit when we stopped at a light after exiting the highway. We noted smoke and saw oil on the exhaust, which is a concern for fire. We noted a burning smell as well. Rear hatch of vehicle was sprayed with fluid, which we think is transmission fluid, causing a visibility concern out the rear windshield. The transmission had been previously rebuilt and a prior complaint filed. There were no error messages displayed in the vehicle. I have attempted to contact the dealership but they are closed on 1/1/24. I reached out to Lincoln Concierge and filed a complaint.

Manufacturer: LINCOLN
Mfg Campaign: 11562917
Notice Date: Jan 1, 2024
Recall Date: Jan 1, 2024
Ford Motor Company
Campaign: 11562810 Other
Dec 31, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle set on adaptive cruise control, car accelerated to get back up to set speed and had a hard "clunk" sound. Driver turned off cruise control and attempted to accelerate vehicle. Vehicle tachometer revved up, transmission didn't shift properly, still shifting hard or not shifting at all. Once stopped, driver of vehicle found the back of the car covered in what appeared to be ATF and what appeared to be ATF leaking under the car. Took car to dealership for inspection, transmission rebuilt. Per tech that rebuilt transmission, it overheated. No warning lights came on, the transmission temperature displayed on the vehicle was 215 degrees Fahrenheit at time of incident.

Corrective Action:

Vehicle set on adaptive cruise control, car accelerated to get back up to set speed and had a hard "clunk" sound. Driver turned off cruise control and attempted to accelerate vehicle. Vehicle tachometer revved up, transmission didn't shift properly, still shifting hard or not shifting at all. Once stopped, driver of vehicle found the back of the car covered in what appeared to be ATF and what appeared to be ATF leaking under the car. Took car to dealership for inspection, transmission rebuilt. Per tech that rebuilt transmission, it overheated. No warning lights came on, the transmission temperature displayed on the vehicle was 215 degrees Fahrenheit at time of incident.

Additional Notes:

Vehicle set on adaptive cruise control, car accelerated to get back up to set speed and had a hard "clunk" sound. Driver turned off cruise control and attempted to accelerate vehicle. Vehicle tachometer revved up, transmission didn't shift properly, still shifting hard or not shifting at all. Once stopped, driver of vehicle found the back of the car covered in what appeared to be ATF and what appeared to be ATF leaking under the car. Took car to dealership for inspection, transmission rebuilt. Per tech that rebuilt transmission, it overheated. No warning lights came on, the transmission temperature displayed on the vehicle was 215 degrees Fahrenheit at time of incident.

Manufacturer: LINCOLN
Mfg Campaign: 11562810
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Ford Motor Company
Campaign: 11539842 Other
Aug 21, 2023
Defect Description:

ENGINE

Potential Consequences:

Vehicle will abruptly lose power when accelerating to pass. Typically when travelling between 40 and 60 miles an hour and while accelerating to merge or pass. Vehicle basically stalls. Creates extremely dangerous situation.

Corrective Action:

Vehicle will abruptly lose power when accelerating to pass. Typically when travelling between 40 and 60 miles an hour and while accelerating to merge or pass. Vehicle basically stalls. Creates extremely dangerous situation.

Additional Notes:

Vehicle will abruptly lose power when accelerating to pass. Typically when travelling between 40 and 60 miles an hour and while accelerating to merge or pass. Vehicle basically stalls. Creates extremely dangerous situation.

Manufacturer: LINCOLN
Mfg Campaign: 11539842
Notice Date: Aug 21, 2023
Recall Date: Aug 21, 2023
Ford Motor Company
Campaign: 11534799 Other
Jul 27, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On June 28, 2023 I was driving my 2020 Lincoln Navigator Black Label and pull over due to smoke coming out from under my car. I turned the car off and went to open up the hook and seen black smoking pouring out of my car. I immediately called 911 and reported my car on fire. My car burned to the ground and Lincoln says there was not recalls. I have loss a significant amount of money on this car that I purchased only 1 year & 3 months ago and my insurance company is only paying me what the most current sales are. I hope something can be done since other Navigators has been recalled due to fires. I would greatly appreciate hearing your thoughts. Thank You, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

On June 28, 2023 I was driving my 2020 Lincoln Navigator Black Label and pull over due to smoke coming out from under my car. I turned the car off and went to open up the hook and seen black smoking pouring out of my car. I immediately called 911 and reported my car on fire. My car burned to the ground and Lincoln says there was not recalls. I have loss a significant amount of money on this car that I purchased only 1 year & 3 months ago and my insurance company is only paying me what the most current sales are. I hope something can be done since other Navigators has been recalled due to fires. I would greatly appreciate hearing your thoughts. Thank You, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

On June 28, 2023 I was driving my 2020 Lincoln Navigator Black Label and pull over due to smoke coming out from under my car. I turned the car off and went to open up the hook and seen black smoking pouring out of my car. I immediately called 911 and reported my car on fire. My car burned to the ground and Lincoln says there was not recalls. I have loss a significant amount of money on this car that I purchased only 1 year & 3 months ago and my insurance company is only paying me what the most current sales are. I hope something can be done since other Navigators has been recalled due to fires. I would greatly appreciate hearing your thoughts. Thank You, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: LINCOLN
Mfg Campaign: 11534799
Notice Date: Jul 27, 2023
Recall Date: Jul 27, 2023
Ford Motor Company
Campaign: 11520127 Other
May 2, 2023
Defect Description:

TIRES

Potential Consequences:

These tires have become uncontrollable in the rain. At 45 mph in light rain the vehicle slides all over the place. Traction control is going off and the vehicle is near impossible to stop and it slid sideways. I have been driving for 40 years including in the rain with a motorcycle even. I have never experienced anything like this. I asked other lincoln owners on facebook and quickly got a lot of comments on how dangerous they are. Tires came from the Lincoln factory and have 29,000 miles on them with good tread. I dont beleive its a tread depth issue - possibly a tire compound issue. Very dangerous and people will die. This issue is with all 4 tires.

Corrective Action:

These tires have become uncontrollable in the rain. At 45 mph in light rain the vehicle slides all over the place. Traction control is going off and the vehicle is near impossible to stop and it slid sideways. I have been driving for 40 years including in the rain with a motorcycle even. I have never experienced anything like this. I asked other lincoln owners on facebook and quickly got a lot of comments on how dangerous they are. Tires came from the Lincoln factory and have 29,000 miles on them with good tread. I dont beleive its a tread depth issue - possibly a tire compound issue. Very dangerous and people will die. This issue is with all 4 tires.

Additional Notes:

These tires have become uncontrollable in the rain. At 45 mph in light rain the vehicle slides all over the place. Traction control is going off and the vehicle is near impossible to stop and it slid sideways. I have been driving for 40 years including in the rain with a motorcycle even. I have never experienced anything like this. I asked other lincoln owners on facebook and quickly got a lot of comments on how dangerous they are. Tires came from the Lincoln factory and have 29,000 miles on them with good tread. I dont beleive its a tread depth issue - possibly a tire compound issue. Very dangerous and people will die. This issue is with all 4 tires.

Manufacturer: LINCOLN
Mfg Campaign: 11520127
Notice Date: May 2, 2023
Recall Date: May 2, 2023
Ford Motor Company
Campaign: 11462942 Other
May 1, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

All windows will fog up when the outside air temperature is below 29 degrees Fahrenheit. The dealer says that it is a known condition, but they are not sure how to resolve it.

Corrective Action:

All windows will fog up when the outside air temperature is below 29 degrees Fahrenheit. The dealer says that it is a known condition, but they are not sure how to resolve it.

Additional Notes:

All windows will fog up when the outside air temperature is below 29 degrees Fahrenheit. The dealer says that it is a known condition, but they are not sure how to resolve it.

Manufacturer: LINCOLN
Mfg Campaign: 11462942
Notice Date: May 1, 2022
Recall Date: May 1, 2022
Ford Motor Company
Campaign: 11442183 Other
Nov 30, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 Lincoln Navigator. The contact stated while driving at various speeds, the passenger’s side seat would move forward and backward without warning. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 500.

Corrective Action:

The contact owns a 2020 Lincoln Navigator. The contact stated while driving at various speeds, the passenger’s side seat would move forward and backward without warning. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 500.

Additional Notes:

The contact owns a 2020 Lincoln Navigator. The contact stated while driving at various speeds, the passenger’s side seat would move forward and backward without warning. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 500.

Manufacturer: LINCOLN
Mfg Campaign: 11442183
Notice Date: Nov 30, 2021
Recall Date: Nov 30, 2021
Ford Motor Company
Campaign: 11442183 Other
Nov 30, 2021
Defect Description:

SEATS

Potential Consequences:

The contact owns a 2020 Lincoln Navigator. The contact stated while driving at various speeds, the passenger’s side seat would move forward and backward without warning. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 500.

Corrective Action:

The contact owns a 2020 Lincoln Navigator. The contact stated while driving at various speeds, the passenger’s side seat would move forward and backward without warning. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 500.

Additional Notes:

The contact owns a 2020 Lincoln Navigator. The contact stated while driving at various speeds, the passenger’s side seat would move forward and backward without warning. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 500.

Manufacturer: LINCOLN
Mfg Campaign: 11442183
Notice Date: Nov 30, 2021
Recall Date: Nov 30, 2021

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