LINCOLN NAVIGATOR 2019

Complete listing of complaints and recalls for this vehicle

68
Complaints
59
Recalls

Complaints & Recalls

68 Complaints 59 Recalls

Official Safety Recalls - Important!

59 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V197000 SAFETY RECALL
112.9K Vehicles Affected
Recall Date: Mar 28, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Potential Risk:
Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
FREE Recall Solution:
Dealers will inspect the seat belt retractor date codes and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 23, 2025. A second notice will be sent once the final remedy is available. The parts are anticipated to be available the third quarter of 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 25S31
Recall Date: Mar 28, 2025
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V099000 SAFETY RECALL
77.6K Vehicles Affected
Recall Date: Feb 9, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.

Potential Risk:
Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
FREE Recall Solution:
Dealers will inspect and replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 24S06
Notice Date: Jul 8, 2024
Recall Date: Feb 9, 2024
Ford Motor Company
NHTSA Campaign: 23V598000 SAFETY RECALL
177.4K Vehicles Affected
Recall Date: Aug 25, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

Potential Risk:
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford remedy parts are anticipated 2nd Quarter 2024. Ford's number for this recall is 23S48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 23S48
Notice Date: Nov 20, 2023
Recall Date: Aug 25, 2023
Ford Motor Company
NHTSA Campaign: 23V420000 SAFETY RECALL
691.1K Vehicles Affected
Recall Date: Jun 9, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Potential Risk:
Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 23C20
Notice Date: Jul 21, 2023
Recall Date: Jun 9, 2023
Ford Motor Company
NHTSA Campaign: 19V773000 SAFETY RECALL
18 Vehicles Affected
Recall Date: Oct 28, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2019 Expedition and Lincoln Navigator vehicles. The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame.

Potential Risk:
A disconnected toe link can cause a sudden change to vehicle handling, increasing the risk of a crash.
FREE Recall Solution:
Ford has notified owners, and dealers will inspect and tighten the rear toe link fasteners, check and adjust the rear toe alignment, and inspect the rear tires for abnormal tire wear, replacing them if necessary. Repairs will be performed free of charge. The recall began November 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S36.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 19S36
Notice Date: Nov 14, 2019
Recall Date: Oct 28, 2019
Ford Motor Company
NHTSA Campaign: 19V076000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Feb 11, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Potential Risk:
A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.
FREE Recall Solution:
Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 19C03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 19C03
Notice Date: Mar 8, 2019
Recall Date: Feb 11, 2019

Consumer Complaints

68 Complaints
Ford Motor Company
Campaign: 11671066 Other
Jul 3, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

My husband (age [XXX] ) and I (age [XXX] ) were traveling on, he was driving, [XXX] in Atoka, OK on the evening of [XXX], when all of a sudden we heard a loud pop. It sounded like a gun shot. The sound was followed by a smoke smell. He held his composure and was able to pull over, and we learned that it was the seatbelt that was affected, and he had cinch marks on his shirt left by the seatbelt. We then realized the driver’s side seatbelt was “floppy” and wouldn’t retract back. I then called our local Ford dealership in Durant, OK to get it in asap and was informed to bring it in Monday, June 23, 2025. We drove the car home to Durant, OK which is approximately 30 minutes away on a very dangerous stretch of highway after the call. On Monday, I carefully drove it to the dealership to be repaired. I was informed later that day that they were able to repair one recall, the back up camera, but the seatbelt couldn’t be repaired due to a back order on the part (told by Kyle the service tech). I emailed Red River Ford service manager immediately after that and was sent an email back that had his phone number. I then called him, Rick Riley, and he told me that he’s showing that the part is actually not even available to get and couldn’t give me an estimated time. I asked if it was possible to get a loaner, this is my personal car and the only car that can hold my family of 6. We were leaving for vacation June 25 and had no way to get to the airport. I called Lincoln concierge to see if they could do anything to get me a loaner, and the representative was no help. She told me she was going to contact Red River Ford but never did; I had sent a message asking Rick Riley if he had been contacted, and he said no. We ended up paying for a driver to safely get us to DFW airport which cost $360. I’ve called Lincoln 2 more times now and keep getting told the part is on back order but no advice on getting a loaner or them buying back the car. I don’t know what else to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Corrective Action:

My husband (age [XXX] ) and I (age [XXX] ) were traveling on, he was driving, [XXX] in Atoka, OK on the evening of [XXX], when all of a sudden we heard a loud pop. It sounded like a gun shot. The sound was followed by a smoke smell. He held his composure and was able to pull over, and we learned that it was the seatbelt that was affected, and he had cinch marks on his shirt left by the seatbelt. We then realized the driver’s side seatbelt was “floppy” and wouldn’t retract back. I then called our local Ford dealership in Durant, OK to get it in asap and was informed to bring it in Monday, June 23, 2025. We drove the car home to Durant, OK which is approximately 30 minutes away on a very dangerous stretch of highway after the call. On Monday, I carefully drove it to the dealership to be repaired. I was informed later that day that they were able to repair one recall, the back up camera, but the seatbelt couldn’t be repaired due to a back order on the part (told by Kyle the service tech). I emailed Red River Ford service manager immediately after that and was sent an email back that had his phone number. I then called him, Rick Riley, and he told me that he’s showing that the part is actually not even available to get and couldn’t give me an estimated time. I asked if it was possible to get a loaner, this is my personal car and the only car that can hold my family of 6. We were leaving for vacation June 25 and had no way to get to the airport. I called Lincoln concierge to see if they could do anything to get me a loaner, and the representative was no help. She told me she was going to contact Red River Ford but never did; I had sent a message asking Rick Riley if he had been contacted, and he said no. We ended up paying for a driver to safely get us to DFW airport which cost $360. I’ve called Lincoln 2 more times now and keep getting told the part is on back order but no advice on getting a loaner or them buying back the car. I don’t know what else to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Additional Notes:

My husband (age [XXX] ) and I (age [XXX] ) were traveling on, he was driving, [XXX] in Atoka, OK on the evening of [XXX], when all of a sudden we heard a loud pop. It sounded like a gun shot. The sound was followed by a smoke smell. He held his composure and was able to pull over, and we learned that it was the seatbelt that was affected, and he had cinch marks on his shirt left by the seatbelt. We then realized the driver’s side seatbelt was “floppy” and wouldn’t retract back. I then called our local Ford dealership in Durant, OK to get it in asap and was informed to bring it in Monday, June 23, 2025. We drove the car home to Durant, OK which is approximately 30 minutes away on a very dangerous stretch of highway after the call. On Monday, I carefully drove it to the dealership to be repaired. I was informed later that day that they were able to repair one recall, the back up camera, but the seatbelt couldn’t be repaired due to a back order on the part (told by Kyle the service tech). I emailed Red River Ford service manager immediately after that and was sent an email back that had his phone number. I then called him, Rick Riley, and he told me that he’s showing that the part is actually not even available to get and couldn’t give me an estimated time. I asked if it was possible to get a loaner, this is my personal car and the only car that can hold my family of 6. We were leaving for vacation June 25 and had no way to get to the airport. I called Lincoln concierge to see if they could do anything to get me a loaner, and the representative was no help. She told me she was going to contact Red River Ford but never did; I had sent a message asking Rick Riley if he had been contacted, and he said no. We ended up paying for a driver to safely get us to DFW airport which cost $360. I’ve called Lincoln 2 more times now and keep getting told the part is on back order but no advice on getting a loaner or them buying back the car. I don’t know what else to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Manufacturer: LINCOLN
Mfg Campaign: 11671066
Notice Date: Jul 3, 2025
Recall Date: Jul 3, 2025
Ford Motor Company
Campaign: 11671128 Other
Jul 3, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

The contact owns a 2019 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 24V099000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that upon starting the vehicle and allowing the engine to warm up, the contact attempted to buckle the seat belt and heard a loud pop and the seat belt started to retract with the contacts left arm in the seat belt harness. The contact stated that the Air Bags/SRS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the seat belt retractor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 24V099000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that upon starting the vehicle and allowing the engine to warm up, the contact attempted to buckle the seat belt and heard a loud pop and the seat belt started to retract with the contacts left arm in the seat belt harness. The contact stated that the Air Bags/SRS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the seat belt retractor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 24V099000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that upon starting the vehicle and allowing the engine to warm up, the contact attempted to buckle the seat belt and heard a loud pop and the seat belt started to retract with the contacts left arm in the seat belt harness. The contact stated that the Air Bags/SRS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the seat belt retractor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000. Parts distribution disconnect.

Manufacturer: LINCOLN
Mfg Campaign: 11671128
Notice Date: Jul 3, 2025
Recall Date: Jul 3, 2025
Ford Motor Company
Campaign: 11668674 Other
Jun 23, 2025
Defect Description:

ENGINE

Potential Consequences:

Purchased a 2019 Lincoln navigator in 2024 used at a dealership in Orange Park Florida. The vehicle was taken to the same dealership for an oil change, which is a Volkswagen dealership. I started to hear a loud shaking noise after starting it up. I took it to O’Reilly‘s auto parts and had to put on a machine and I also took it to Paul, Clark Ford and Yulee Florida. I was told by both that it was the cam phaser. The vehicle was also leaking coolant, and now the engine has completely blown in the vehicle. It has been sitting at a Lincoln dealership for three weeks with a blown engine due to the cam phaser Echt that was never addressed or corrected by Ford. The vehicle is just sitting. It’s now a boat anchor.

Corrective Action:

Purchased a 2019 Lincoln navigator in 2024 used at a dealership in Orange Park Florida. The vehicle was taken to the same dealership for an oil change, which is a Volkswagen dealership. I started to hear a loud shaking noise after starting it up. I took it to O’Reilly‘s auto parts and had to put on a machine and I also took it to Paul, Clark Ford and Yulee Florida. I was told by both that it was the cam phaser. The vehicle was also leaking coolant, and now the engine has completely blown in the vehicle. It has been sitting at a Lincoln dealership for three weeks with a blown engine due to the cam phaser Echt that was never addressed or corrected by Ford. The vehicle is just sitting. It’s now a boat anchor.

Additional Notes:

Purchased a 2019 Lincoln navigator in 2024 used at a dealership in Orange Park Florida. The vehicle was taken to the same dealership for an oil change, which is a Volkswagen dealership. I started to hear a loud shaking noise after starting it up. I took it to O’Reilly‘s auto parts and had to put on a machine and I also took it to Paul, Clark Ford and Yulee Florida. I was told by both that it was the cam phaser. The vehicle was also leaking coolant, and now the engine has completely blown in the vehicle. It has been sitting at a Lincoln dealership for three weeks with a blown engine due to the cam phaser Echt that was never addressed or corrected by Ford. The vehicle is just sitting. It’s now a boat anchor.

Manufacturer: LINCOLN
Mfg Campaign: 11668674
Notice Date: Jun 23, 2025
Recall Date: Jun 23, 2025
Ford Motor Company
Campaign: 11667238 Other
Jun 16, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

All four of my windows open without prompting numerous times...

Corrective Action:

All four of my windows open without prompting numerous times...

Additional Notes:

All four of my windows open without prompting numerous times...

Manufacturer: LINCOLN
Mfg Campaign: 11667238
Notice Date: Jun 16, 2025
Recall Date: Jun 16, 2025
Ford Motor Company
Campaign: 11664066 Other
May 31, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Is all on google this particular vehicle Lincoln Navigator 2019 L have problems on the transmission gear malfunctioning…I barely purchase this exactly model a few days ago and I have this issues concern safety so dealer said is purchase with no warranty but this vehicle have 75000 miles only … we should have the attention on this matter because is safety and costly to repair

Corrective Action:

Is all on google this particular vehicle Lincoln Navigator 2019 L have problems on the transmission gear malfunctioning…I barely purchase this exactly model a few days ago and I have this issues concern safety so dealer said is purchase with no warranty but this vehicle have 75000 miles only … we should have the attention on this matter because is safety and costly to repair

Additional Notes:

Is all on google this particular vehicle Lincoln Navigator 2019 L have problems on the transmission gear malfunctioning…I barely purchase this exactly model a few days ago and I have this issues concern safety so dealer said is purchase with no warranty but this vehicle have 75000 miles only … we should have the attention on this matter because is safety and costly to repair

Manufacturer: LINCOLN
Mfg Campaign: 11664066
Notice Date: May 31, 2025
Recall Date: May 31, 2025
Ford Motor Company
Campaign: 11660789 Other
May 13, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

About 5 weeks ago, our Navigator's transmission had a mild slip, like it was accidentally put in neutral. Since there was no visible warning sign, check engine light, or clear indicator of transmission issues, we thought it may just be a fluke. Within weeks, the transmission slipping escalated from mild to extreme, causing major safety concerns. When in drive, it would struggle to accelerate, get stuck in the wrong gear, then overcompensate, violently jerking into the correct gear 20+ seconds after it should have. A few times, we narrowly avoided getting rear-ended or rear-ending others. Lincoln service confirmed the 10-speed automatic transmission in the 2019 Navigator is problematic and will likely need a full rebuild, yet there is no transmission recall. They also stated their service department was backed up 4-5 weeks due to transmission repairs. Over the last 2 weeks, we've had a full vehicle diagnostic and repair. The mechanic replaced both leaky transmission coolant lines and completely rebuilt the transmission. He confirmed the check engine light never activated and diagnostic trouble codes never generated. That is an extreme safety problem. According to Lincoln, with leaks and transmission slipping, DTCs should be generated, and check engine lights should come on, but it didn't happen in either case. Please investigate both the transmission failures and the trouble code generation!

Corrective Action:

About 5 weeks ago, our Navigator's transmission had a mild slip, like it was accidentally put in neutral. Since there was no visible warning sign, check engine light, or clear indicator of transmission issues, we thought it may just be a fluke. Within weeks, the transmission slipping escalated from mild to extreme, causing major safety concerns. When in drive, it would struggle to accelerate, get stuck in the wrong gear, then overcompensate, violently jerking into the correct gear 20+ seconds after it should have. A few times, we narrowly avoided getting rear-ended or rear-ending others. Lincoln service confirmed the 10-speed automatic transmission in the 2019 Navigator is problematic and will likely need a full rebuild, yet there is no transmission recall. They also stated their service department was backed up 4-5 weeks due to transmission repairs. Over the last 2 weeks, we've had a full vehicle diagnostic and repair. The mechanic replaced both leaky transmission coolant lines and completely rebuilt the transmission. He confirmed the check engine light never activated and diagnostic trouble codes never generated. That is an extreme safety problem. According to Lincoln, with leaks and transmission slipping, DTCs should be generated, and check engine lights should come on, but it didn't happen in either case. Please investigate both the transmission failures and the trouble code generation!

Additional Notes:

About 5 weeks ago, our Navigator's transmission had a mild slip, like it was accidentally put in neutral. Since there was no visible warning sign, check engine light, or clear indicator of transmission issues, we thought it may just be a fluke. Within weeks, the transmission slipping escalated from mild to extreme, causing major safety concerns. When in drive, it would struggle to accelerate, get stuck in the wrong gear, then overcompensate, violently jerking into the correct gear 20+ seconds after it should have. A few times, we narrowly avoided getting rear-ended or rear-ending others. Lincoln service confirmed the 10-speed automatic transmission in the 2019 Navigator is problematic and will likely need a full rebuild, yet there is no transmission recall. They also stated their service department was backed up 4-5 weeks due to transmission repairs. Over the last 2 weeks, we've had a full vehicle diagnostic and repair. The mechanic replaced both leaky transmission coolant lines and completely rebuilt the transmission. He confirmed the check engine light never activated and diagnostic trouble codes never generated. That is an extreme safety problem. According to Lincoln, with leaks and transmission slipping, DTCs should be generated, and check engine lights should come on, but it didn't happen in either case. Please investigate both the transmission failures and the trouble code generation!

Manufacturer: LINCOLN
Mfg Campaign: 11660789
Notice Date: May 13, 2025
Recall Date: May 13, 2025
Ford Motor Company
Campaign: 11660789 Other
May 13, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

About 5 weeks ago, our Navigator's transmission had a mild slip, like it was accidentally put in neutral. Since there was no visible warning sign, check engine light, or clear indicator of transmission issues, we thought it may just be a fluke. Within weeks, the transmission slipping escalated from mild to extreme, causing major safety concerns. When in drive, it would struggle to accelerate, get stuck in the wrong gear, then overcompensate, violently jerking into the correct gear 20+ seconds after it should have. A few times, we narrowly avoided getting rear-ended or rear-ending others. Lincoln service confirmed the 10-speed automatic transmission in the 2019 Navigator is problematic and will likely need a full rebuild, yet there is no transmission recall. They also stated their service department was backed up 4-5 weeks due to transmission repairs. Over the last 2 weeks, we've had a full vehicle diagnostic and repair. The mechanic replaced both leaky transmission coolant lines and completely rebuilt the transmission. He confirmed the check engine light never activated and diagnostic trouble codes never generated. That is an extreme safety problem. According to Lincoln, with leaks and transmission slipping, DTCs should be generated, and check engine lights should come on, but it didn't happen in either case. Please investigate both the transmission failures and the trouble code generation!

Corrective Action:

About 5 weeks ago, our Navigator's transmission had a mild slip, like it was accidentally put in neutral. Since there was no visible warning sign, check engine light, or clear indicator of transmission issues, we thought it may just be a fluke. Within weeks, the transmission slipping escalated from mild to extreme, causing major safety concerns. When in drive, it would struggle to accelerate, get stuck in the wrong gear, then overcompensate, violently jerking into the correct gear 20+ seconds after it should have. A few times, we narrowly avoided getting rear-ended or rear-ending others. Lincoln service confirmed the 10-speed automatic transmission in the 2019 Navigator is problematic and will likely need a full rebuild, yet there is no transmission recall. They also stated their service department was backed up 4-5 weeks due to transmission repairs. Over the last 2 weeks, we've had a full vehicle diagnostic and repair. The mechanic replaced both leaky transmission coolant lines and completely rebuilt the transmission. He confirmed the check engine light never activated and diagnostic trouble codes never generated. That is an extreme safety problem. According to Lincoln, with leaks and transmission slipping, DTCs should be generated, and check engine lights should come on, but it didn't happen in either case. Please investigate both the transmission failures and the trouble code generation!

Additional Notes:

About 5 weeks ago, our Navigator's transmission had a mild slip, like it was accidentally put in neutral. Since there was no visible warning sign, check engine light, or clear indicator of transmission issues, we thought it may just be a fluke. Within weeks, the transmission slipping escalated from mild to extreme, causing major safety concerns. When in drive, it would struggle to accelerate, get stuck in the wrong gear, then overcompensate, violently jerking into the correct gear 20+ seconds after it should have. A few times, we narrowly avoided getting rear-ended or rear-ending others. Lincoln service confirmed the 10-speed automatic transmission in the 2019 Navigator is problematic and will likely need a full rebuild, yet there is no transmission recall. They also stated their service department was backed up 4-5 weeks due to transmission repairs. Over the last 2 weeks, we've had a full vehicle diagnostic and repair. The mechanic replaced both leaky transmission coolant lines and completely rebuilt the transmission. He confirmed the check engine light never activated and diagnostic trouble codes never generated. That is an extreme safety problem. According to Lincoln, with leaks and transmission slipping, DTCs should be generated, and check engine lights should come on, but it didn't happen in either case. Please investigate both the transmission failures and the trouble code generation!

Manufacturer: LINCOLN
Mfg Campaign: 11660789
Notice Date: May 13, 2025
Recall Date: May 13, 2025
Ford Motor Company
Campaign: 11660789 Other
May 13, 2025
Defect Description:

ENGINE

Potential Consequences:

About 5 weeks ago, our Navigator's transmission had a mild slip, like it was accidentally put in neutral. Since there was no visible warning sign, check engine light, or clear indicator of transmission issues, we thought it may just be a fluke. Within weeks, the transmission slipping escalated from mild to extreme, causing major safety concerns. When in drive, it would struggle to accelerate, get stuck in the wrong gear, then overcompensate, violently jerking into the correct gear 20+ seconds after it should have. A few times, we narrowly avoided getting rear-ended or rear-ending others. Lincoln service confirmed the 10-speed automatic transmission in the 2019 Navigator is problematic and will likely need a full rebuild, yet there is no transmission recall. They also stated their service department was backed up 4-5 weeks due to transmission repairs. Over the last 2 weeks, we've had a full vehicle diagnostic and repair. The mechanic replaced both leaky transmission coolant lines and completely rebuilt the transmission. He confirmed the check engine light never activated and diagnostic trouble codes never generated. That is an extreme safety problem. According to Lincoln, with leaks and transmission slipping, DTCs should be generated, and check engine lights should come on, but it didn't happen in either case. Please investigate both the transmission failures and the trouble code generation!

Corrective Action:

About 5 weeks ago, our Navigator's transmission had a mild slip, like it was accidentally put in neutral. Since there was no visible warning sign, check engine light, or clear indicator of transmission issues, we thought it may just be a fluke. Within weeks, the transmission slipping escalated from mild to extreme, causing major safety concerns. When in drive, it would struggle to accelerate, get stuck in the wrong gear, then overcompensate, violently jerking into the correct gear 20+ seconds after it should have. A few times, we narrowly avoided getting rear-ended or rear-ending others. Lincoln service confirmed the 10-speed automatic transmission in the 2019 Navigator is problematic and will likely need a full rebuild, yet there is no transmission recall. They also stated their service department was backed up 4-5 weeks due to transmission repairs. Over the last 2 weeks, we've had a full vehicle diagnostic and repair. The mechanic replaced both leaky transmission coolant lines and completely rebuilt the transmission. He confirmed the check engine light never activated and diagnostic trouble codes never generated. That is an extreme safety problem. According to Lincoln, with leaks and transmission slipping, DTCs should be generated, and check engine lights should come on, but it didn't happen in either case. Please investigate both the transmission failures and the trouble code generation!

Additional Notes:

About 5 weeks ago, our Navigator's transmission had a mild slip, like it was accidentally put in neutral. Since there was no visible warning sign, check engine light, or clear indicator of transmission issues, we thought it may just be a fluke. Within weeks, the transmission slipping escalated from mild to extreme, causing major safety concerns. When in drive, it would struggle to accelerate, get stuck in the wrong gear, then overcompensate, violently jerking into the correct gear 20+ seconds after it should have. A few times, we narrowly avoided getting rear-ended or rear-ending others. Lincoln service confirmed the 10-speed automatic transmission in the 2019 Navigator is problematic and will likely need a full rebuild, yet there is no transmission recall. They also stated their service department was backed up 4-5 weeks due to transmission repairs. Over the last 2 weeks, we've had a full vehicle diagnostic and repair. The mechanic replaced both leaky transmission coolant lines and completely rebuilt the transmission. He confirmed the check engine light never activated and diagnostic trouble codes never generated. That is an extreme safety problem. According to Lincoln, with leaks and transmission slipping, DTCs should be generated, and check engine lights should come on, but it didn't happen in either case. Please investigate both the transmission failures and the trouble code generation!

Manufacturer: LINCOLN
Mfg Campaign: 11660789
Notice Date: May 13, 2025
Recall Date: May 13, 2025
Ford Motor Company
Campaign: 11659642 Other
May 7, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Have had Navigator in shop (at dealership) six times for drive train/transmission/seat belt recall and it is not repaired. Last repair has not even been driven 200 miles after dealership having vehicle for 5 weeks.

Corrective Action:

Have had Navigator in shop (at dealership) six times for drive train/transmission/seat belt recall and it is not repaired. Last repair has not even been driven 200 miles after dealership having vehicle for 5 weeks.

Additional Notes:

Have had Navigator in shop (at dealership) six times for drive train/transmission/seat belt recall and it is not repaired. Last repair has not even been driven 200 miles after dealership having vehicle for 5 weeks.

Manufacturer: LINCOLN
Mfg Campaign: 11659642
Notice Date: May 7, 2025
Recall Date: May 7, 2025
Ford Motor Company
Campaign: 11659642 Other
May 7, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

Have had Navigator in shop (at dealership) six times for drive train/transmission/seat belt recall and it is not repaired. Last repair has not even been driven 200 miles after dealership having vehicle for 5 weeks.

Corrective Action:

Have had Navigator in shop (at dealership) six times for drive train/transmission/seat belt recall and it is not repaired. Last repair has not even been driven 200 miles after dealership having vehicle for 5 weeks.

Additional Notes:

Have had Navigator in shop (at dealership) six times for drive train/transmission/seat belt recall and it is not repaired. Last repair has not even been driven 200 miles after dealership having vehicle for 5 weeks.

Manufacturer: LINCOLN
Mfg Campaign: 11659642
Notice Date: May 7, 2025
Recall Date: May 7, 2025
Ford Motor Company
Campaign: 11655933 Other
Apr 21, 2025
Defect Description:

ENGINE

Potential Consequences:

No warning light on dash. Issues engaging in gears. SUV failed to shift in gear and engine rev up And takes 2 to 10 seconds to catch again before engine engages. No accidents yet. Additionally, during cold start my SUB is making a rattling and ticking sound and the SUV would shake. There were no engine failure or warning lights that came on and the engine doesn’t sound like it’s running correctly.

Corrective Action:

No warning light on dash. Issues engaging in gears. SUV failed to shift in gear and engine rev up And takes 2 to 10 seconds to catch again before engine engages. No accidents yet. Additionally, during cold start my SUB is making a rattling and ticking sound and the SUV would shake. There were no engine failure or warning lights that came on and the engine doesn’t sound like it’s running correctly.

Additional Notes:

No warning light on dash. Issues engaging in gears. SUV failed to shift in gear and engine rev up And takes 2 to 10 seconds to catch again before engine engages. No accidents yet. Additionally, during cold start my SUB is making a rattling and ticking sound and the SUV would shake. There were no engine failure or warning lights that came on and the engine doesn’t sound like it’s running correctly.

Manufacturer: LINCOLN
Mfg Campaign: 11655933
Notice Date: Apr 21, 2025
Recall Date: Apr 21, 2025
Ford Motor Company
Campaign: 11655192 Other
Apr 17, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

The contact owns a 2019 Lincoln Navigator. The contact stated that the front driver's side seat belt had locked and had failed to extend as needed. The contact stated that the seat belt was inoperable. The vehicle was taken to the dealer, where it was diagnosed and determined that the seat belt assembly needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Lincoln Navigator. The contact stated that the front driver's side seat belt had locked and had failed to extend as needed. The contact stated that the seat belt was inoperable. The vehicle was taken to the dealer, where it was diagnosed and determined that the seat belt assembly needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Lincoln Navigator. The contact stated that the front driver's side seat belt had locked and had failed to extend as needed. The contact stated that the seat belt was inoperable. The vehicle was taken to the dealer, where it was diagnosed and determined that the seat belt assembly needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.

Manufacturer: LINCOLN
Mfg Campaign: 11655192
Notice Date: Apr 17, 2025
Recall Date: Apr 17, 2025
Ford Motor Company
Campaign: 11655069 Other
Apr 16, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2019 Lincoln Navigator. The contact stated that while starting the vehicle, the vehicle made an abnormal rattling sound. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The dealer informed the contact that the VIN was not included in Ford Campaign Number: 21N03. The manufacturer was notified of the failure and confirmed that the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

Corrective Action:

The contact owns a 2019 Lincoln Navigator. The contact stated that while starting the vehicle, the vehicle made an abnormal rattling sound. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The dealer informed the contact that the VIN was not included in Ford Campaign Number: 21N03. The manufacturer was notified of the failure and confirmed that the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

Additional Notes:

The contact owns a 2019 Lincoln Navigator. The contact stated that while starting the vehicle, the vehicle made an abnormal rattling sound. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The dealer informed the contact that the VIN was not included in Ford Campaign Number: 21N03. The manufacturer was notified of the failure and confirmed that the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

Manufacturer: LINCOLN
Mfg Campaign: 11655069
Notice Date: Apr 16, 2025
Recall Date: Apr 16, 2025
Ford Motor Company
Campaign: 11654086 Other
Apr 11, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I had my windshield replaced with an OEM Lincoln glass at the dealership. Upon receiving the vehicle i noticed that when driving at night all lights are duplicated. The duplicated light eventutally merges with the actual light as you approach in distance. Multiple headlights on a highway are very disorienting and distracting making it hard to focus on driving. I have had the glass replaced a total of 4 times. All with the same problem. I was told there was defective glass that had been made however I have yet to get a piece of glass that is optically reasonable to drive at night. Wanted to report as I'm sure others have a similar problem.

Corrective Action:

I had my windshield replaced with an OEM Lincoln glass at the dealership. Upon receiving the vehicle i noticed that when driving at night all lights are duplicated. The duplicated light eventutally merges with the actual light as you approach in distance. Multiple headlights on a highway are very disorienting and distracting making it hard to focus on driving. I have had the glass replaced a total of 4 times. All with the same problem. I was told there was defective glass that had been made however I have yet to get a piece of glass that is optically reasonable to drive at night. Wanted to report as I'm sure others have a similar problem.

Additional Notes:

I had my windshield replaced with an OEM Lincoln glass at the dealership. Upon receiving the vehicle i noticed that when driving at night all lights are duplicated. The duplicated light eventutally merges with the actual light as you approach in distance. Multiple headlights on a highway are very disorienting and distracting making it hard to focus on driving. I have had the glass replaced a total of 4 times. All with the same problem. I was told there was defective glass that had been made however I have yet to get a piece of glass that is optically reasonable to drive at night. Wanted to report as I'm sure others have a similar problem.

Manufacturer: LINCOLN
Mfg Campaign: 11654086
Notice Date: Apr 11, 2025
Recall Date: Apr 11, 2025
Ford Motor Company
Campaign: 11649575 Other
Mar 20, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

After the recall on the backup camera the image processing unit (IPMB) has gone bad and the car does not display any camera information views (back up, front, 360 degree). I believe this is also related to the back up camera recall and should be addressed.

Corrective Action:

After the recall on the backup camera the image processing unit (IPMB) has gone bad and the car does not display any camera information views (back up, front, 360 degree). I believe this is also related to the back up camera recall and should be addressed.

Additional Notes:

After the recall on the backup camera the image processing unit (IPMB) has gone bad and the car does not display any camera information views (back up, front, 360 degree). I believe this is also related to the back up camera recall and should be addressed.

Manufacturer: LINCOLN
Mfg Campaign: 11649575
Notice Date: Mar 20, 2025
Recall Date: Mar 20, 2025
Ford Motor Company
Campaign: 11649575 Other
Mar 20, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

After the recall on the backup camera the image processing unit (IPMB) has gone bad and the car does not display any camera information views (back up, front, 360 degree). I believe this is also related to the back up camera recall and should be addressed.

Corrective Action:

After the recall on the backup camera the image processing unit (IPMB) has gone bad and the car does not display any camera information views (back up, front, 360 degree). I believe this is also related to the back up camera recall and should be addressed.

Additional Notes:

After the recall on the backup camera the image processing unit (IPMB) has gone bad and the car does not display any camera information views (back up, front, 360 degree). I believe this is also related to the back up camera recall and should be addressed.

Manufacturer: LINCOLN
Mfg Campaign: 11649575
Notice Date: Mar 20, 2025
Recall Date: Mar 20, 2025
Ford Motor Company
Campaign: 11640430 Other
Feb 3, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The vehicle is hard shifting creating a forceful lunge which is followed by characteristics of the vehicle being in neutral (starts to slow down and revs when I try to continue on the road). I have been told the transmission on these vehicles (10 shift transmission) is part of a class action lawsuit. Ford Customer Service told me to contact NHTSA. It is very unsafe because when the car lunges and hard shifts, it slows my vehicle without my control which could cause an accident around me.

Corrective Action:

The vehicle is hard shifting creating a forceful lunge which is followed by characteristics of the vehicle being in neutral (starts to slow down and revs when I try to continue on the road). I have been told the transmission on these vehicles (10 shift transmission) is part of a class action lawsuit. Ford Customer Service told me to contact NHTSA. It is very unsafe because when the car lunges and hard shifts, it slows my vehicle without my control which could cause an accident around me.

Additional Notes:

The vehicle is hard shifting creating a forceful lunge which is followed by characteristics of the vehicle being in neutral (starts to slow down and revs when I try to continue on the road). I have been told the transmission on these vehicles (10 shift transmission) is part of a class action lawsuit. Ford Customer Service told me to contact NHTSA. It is very unsafe because when the car lunges and hard shifts, it slows my vehicle without my control which could cause an accident around me.

Manufacturer: LINCOLN
Mfg Campaign: 11640430
Notice Date: Feb 3, 2025
Recall Date: Feb 3, 2025
Ford Motor Company
Campaign: 11640041 Other
Feb 1, 2025
Defect Description:

ENGINE

Potential Consequences:

Upon a cold start my vehicle was making a rattling and ticking sound and the car would shake. There were no engine failure or warning lights that came on but the engine did not sound like it was running properly and clearly something was wrong. I took the vehicle in and was told that the Variable Cam Timing parts need to be replaced. In doing some research it appears that the VCT on the 2019 Navigator has a recall for the VCT but my VIN was not included on the recall for some reason.

Corrective Action:

Upon a cold start my vehicle was making a rattling and ticking sound and the car would shake. There were no engine failure or warning lights that came on but the engine did not sound like it was running properly and clearly something was wrong. I took the vehicle in and was told that the Variable Cam Timing parts need to be replaced. In doing some research it appears that the VCT on the 2019 Navigator has a recall for the VCT but my VIN was not included on the recall for some reason.

Additional Notes:

Upon a cold start my vehicle was making a rattling and ticking sound and the car would shake. There were no engine failure or warning lights that came on but the engine did not sound like it was running properly and clearly something was wrong. I took the vehicle in and was told that the Variable Cam Timing parts need to be replaced. In doing some research it appears that the VCT on the 2019 Navigator has a recall for the VCT but my VIN was not included on the recall for some reason.

Manufacturer: LINCOLN
Mfg Campaign: 11640041
Notice Date: Feb 1, 2025
Recall Date: Feb 1, 2025
Ford Motor Company
Campaign: 11626154 Other
Nov 19, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

POWERTRAIN MALFUNCTION/REDUCED POWER while on the highway! Low boost power malfunction causing excessive fuel and oil consumption, spinning/timing misfire, and reduced speed! Check engine light and powertrain malfunction lights later indicated P0365 and P0369 error codes. Dealership says I need a new timing chain and VCT selenoid. I found out this is a KNOWN ISSUE WITH 2018-2020 LINCOLN NAVIGATORS and that Lincoln has issued TSB Bulletins regarding these very issues! I am experiencing all of the symptoms - rattling when starting from a cold start, excessive oil consumption, spinning/misfiring when changing gears, crazy slow acceleration, low fuel economy. Initially the light came on in October with the Lincoln app telling me incorrect oil so I went and had my oil changed 10/30. It didn't help at all. I had the car diagnosed locally before calling to have it scheduled to be fixed at the dealership. The auto place wouldn't even give me a quote!! I have attached their Diagnostic. The dealership stated the cost would be $5400 for VCT Selenoid and Timing Chain. Dealership also stated this is a known issue and he had the same vehicle of the same year for the same reason he's working on right now! I looked it up and Lincoln KNOWS! They know about this issue!! I contacted Lincoln and they REFUSED to help!!! I believe Lincoln should extend grace and help with the cost of repair because they have know about this ongoing issue. Instead of helping their customers by issuing a recall or optional service help, they're putting the bill on the customer or their known issue.

Corrective Action:

POWERTRAIN MALFUNCTION/REDUCED POWER while on the highway! Low boost power malfunction causing excessive fuel and oil consumption, spinning/timing misfire, and reduced speed! Check engine light and powertrain malfunction lights later indicated P0365 and P0369 error codes. Dealership says I need a new timing chain and VCT selenoid. I found out this is a KNOWN ISSUE WITH 2018-2020 LINCOLN NAVIGATORS and that Lincoln has issued TSB Bulletins regarding these very issues! I am experiencing all of the symptoms - rattling when starting from a cold start, excessive oil consumption, spinning/misfiring when changing gears, crazy slow acceleration, low fuel economy. Initially the light came on in October with the Lincoln app telling me incorrect oil so I went and had my oil changed 10/30. It didn't help at all. I had the car diagnosed locally before calling to have it scheduled to be fixed at the dealership. The auto place wouldn't even give me a quote!! I have attached their Diagnostic. The dealership stated the cost would be $5400 for VCT Selenoid and Timing Chain. Dealership also stated this is a known issue and he had the same vehicle of the same year for the same reason he's working on right now! I looked it up and Lincoln KNOWS! They know about this issue!! I contacted Lincoln and they REFUSED to help!!! I believe Lincoln should extend grace and help with the cost of repair because they have know about this ongoing issue. Instead of helping their customers by issuing a recall or optional service help, they're putting the bill on the customer or their known issue.

Additional Notes:

POWERTRAIN MALFUNCTION/REDUCED POWER while on the highway! Low boost power malfunction causing excessive fuel and oil consumption, spinning/timing misfire, and reduced speed! Check engine light and powertrain malfunction lights later indicated P0365 and P0369 error codes. Dealership says I need a new timing chain and VCT selenoid. I found out this is a KNOWN ISSUE WITH 2018-2020 LINCOLN NAVIGATORS and that Lincoln has issued TSB Bulletins regarding these very issues! I am experiencing all of the symptoms - rattling when starting from a cold start, excessive oil consumption, spinning/misfiring when changing gears, crazy slow acceleration, low fuel economy. Initially the light came on in October with the Lincoln app telling me incorrect oil so I went and had my oil changed 10/30. It didn't help at all. I had the car diagnosed locally before calling to have it scheduled to be fixed at the dealership. The auto place wouldn't even give me a quote!! I have attached their Diagnostic. The dealership stated the cost would be $5400 for VCT Selenoid and Timing Chain. Dealership also stated this is a known issue and he had the same vehicle of the same year for the same reason he's working on right now! I looked it up and Lincoln KNOWS! They know about this issue!! I contacted Lincoln and they REFUSED to help!!! I believe Lincoln should extend grace and help with the cost of repair because they have know about this ongoing issue. Instead of helping their customers by issuing a recall or optional service help, they're putting the bill on the customer or their known issue.

Manufacturer: LINCOLN
Mfg Campaign: 11626154
Notice Date: Nov 19, 2024
Recall Date: Nov 19, 2024
Ford Motor Company
Campaign: 11625986 Other
Nov 18, 2024
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2019 Lincoln Navigator. The contact stated while driving approximately 75 MPH, there was an abnormal sound coming from underneath the vehicle. The contact later discovered that there was a hole in the rear sunroof. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.

Corrective Action:

The contact owns a 2019 Lincoln Navigator. The contact stated while driving approximately 75 MPH, there was an abnormal sound coming from underneath the vehicle. The contact later discovered that there was a hole in the rear sunroof. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.

Additional Notes:

The contact owns a 2019 Lincoln Navigator. The contact stated while driving approximately 75 MPH, there was an abnormal sound coming from underneath the vehicle. The contact later discovered that there was a hole in the rear sunroof. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.

Manufacturer: LINCOLN
Mfg Campaign: 11625986
Notice Date: Nov 18, 2024
Recall Date: Nov 18, 2024

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