LINCOLN NAUTILUS 2021

Complete listing of complaints and recalls for this vehicle

13
Complaints
3
Recalls

Complaints & Recalls

13 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V315000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Potential Risk:
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. Interim letters notifying owners of the safety risk were mailed June 26, 2025. A second letter will be sent once the remedy is available, anticipated for third quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 25S49
Recall Date: May 9, 2025
Ford Motor Company
NHTSA Campaign: 24V635000 SAFETY RECALL
90.7K Vehicles Affected
Recall Date: Aug 23, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 24S55
Notice Date: Jul 3, 2025
Recall Date: Aug 23, 2024

Consumer Complaints

13 Complaints
Ford Motor Company
Campaign: 11671941 Other
Jul 8, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2021 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission was slipping, and the RPM had increased significantly. The contact stated that the “Service Vehicle Soon” message was displayed. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

Corrective Action:

The contact owns a 2021 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission was slipping, and the RPM had increased significantly. The contact stated that the “Service Vehicle Soon” message was displayed. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

Additional Notes:

The contact owns a 2021 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission was slipping, and the RPM had increased significantly. The contact stated that the “Service Vehicle Soon” message was displayed. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

Manufacturer: LINCOLN
Mfg Campaign: 11671941
Notice Date: Jul 8, 2025
Recall Date: Jul 8, 2025
Ford Motor Company
Campaign: 11663832 Other
May 29, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

My doors are totally broke. Has no swing stop. Broke so bad the medal is torn

Corrective Action:

My doors are totally broke. Has no swing stop. Broke so bad the medal is torn

Additional Notes:

My doors are totally broke. Has no swing stop. Broke so bad the medal is torn

Manufacturer: LINCOLN
Mfg Campaign: 11663832
Notice Date: May 29, 2025
Recall Date: May 29, 2025
Ford Motor Company
Campaign: 11660662 Other
May 13, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Since 2023 there has been an ongoing issue with my vehicle. When Im in public parking lots and I am accessing the trunk. I’ve witnessed my trunk literally shutting down or closing as Im accessing the trunk. Ive recorded this safety concern and Ive reported it to the dealership and manufacturer. The last time this serious issue occurred was last Friday, May 9, 2025. I was loading the trunk with my purchases as the trunk began closing. Whatever is causing this to occur. Ive noticed that the safety feature that signals the trunk to stop closing when it detects an object in the way becomes disabled. The trunk does not stop closing when Im underneath it. Ive witnessed my trunk sporadically closing at least four to five times on Friday. I was able to record one time that it closed as I said it kept happening sporadically. On the same day, I called the dealership and left a message with one of the contact people. As of today, May 13, 2025. I haven’t not gotten a response. This is a safety and security issue that needs to not only be addressed but resolved. And I am not getting help with either of the two.

Corrective Action:

Since 2023 there has been an ongoing issue with my vehicle. When Im in public parking lots and I am accessing the trunk. I’ve witnessed my trunk literally shutting down or closing as Im accessing the trunk. Ive recorded this safety concern and Ive reported it to the dealership and manufacturer. The last time this serious issue occurred was last Friday, May 9, 2025. I was loading the trunk with my purchases as the trunk began closing. Whatever is causing this to occur. Ive noticed that the safety feature that signals the trunk to stop closing when it detects an object in the way becomes disabled. The trunk does not stop closing when Im underneath it. Ive witnessed my trunk sporadically closing at least four to five times on Friday. I was able to record one time that it closed as I said it kept happening sporadically. On the same day, I called the dealership and left a message with one of the contact people. As of today, May 13, 2025. I haven’t not gotten a response. This is a safety and security issue that needs to not only be addressed but resolved. And I am not getting help with either of the two.

Additional Notes:

Since 2023 there has been an ongoing issue with my vehicle. When Im in public parking lots and I am accessing the trunk. I’ve witnessed my trunk literally shutting down or closing as Im accessing the trunk. Ive recorded this safety concern and Ive reported it to the dealership and manufacturer. The last time this serious issue occurred was last Friday, May 9, 2025. I was loading the trunk with my purchases as the trunk began closing. Whatever is causing this to occur. Ive noticed that the safety feature that signals the trunk to stop closing when it detects an object in the way becomes disabled. The trunk does not stop closing when Im underneath it. Ive witnessed my trunk sporadically closing at least four to five times on Friday. I was able to record one time that it closed as I said it kept happening sporadically. On the same day, I called the dealership and left a message with one of the contact people. As of today, May 13, 2025. I haven’t not gotten a response. This is a safety and security issue that needs to not only be addressed but resolved. And I am not getting help with either of the two.

Manufacturer: LINCOLN
Mfg Campaign: 11660662
Notice Date: May 13, 2025
Recall Date: May 13, 2025
Ford Motor Company
Campaign: 11660662 Other
May 13, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Since 2023 there has been an ongoing issue with my vehicle. When Im in public parking lots and I am accessing the trunk. I’ve witnessed my trunk literally shutting down or closing as Im accessing the trunk. Ive recorded this safety concern and Ive reported it to the dealership and manufacturer. The last time this serious issue occurred was last Friday, May 9, 2025. I was loading the trunk with my purchases as the trunk began closing. Whatever is causing this to occur. Ive noticed that the safety feature that signals the trunk to stop closing when it detects an object in the way becomes disabled. The trunk does not stop closing when Im underneath it. Ive witnessed my trunk sporadically closing at least four to five times on Friday. I was able to record one time that it closed as I said it kept happening sporadically. On the same day, I called the dealership and left a message with one of the contact people. As of today, May 13, 2025. I haven’t not gotten a response. This is a safety and security issue that needs to not only be addressed but resolved. And I am not getting help with either of the two.

Corrective Action:

Since 2023 there has been an ongoing issue with my vehicle. When Im in public parking lots and I am accessing the trunk. I’ve witnessed my trunk literally shutting down or closing as Im accessing the trunk. Ive recorded this safety concern and Ive reported it to the dealership and manufacturer. The last time this serious issue occurred was last Friday, May 9, 2025. I was loading the trunk with my purchases as the trunk began closing. Whatever is causing this to occur. Ive noticed that the safety feature that signals the trunk to stop closing when it detects an object in the way becomes disabled. The trunk does not stop closing when Im underneath it. Ive witnessed my trunk sporadically closing at least four to five times on Friday. I was able to record one time that it closed as I said it kept happening sporadically. On the same day, I called the dealership and left a message with one of the contact people. As of today, May 13, 2025. I haven’t not gotten a response. This is a safety and security issue that needs to not only be addressed but resolved. And I am not getting help with either of the two.

Additional Notes:

Since 2023 there has been an ongoing issue with my vehicle. When Im in public parking lots and I am accessing the trunk. I’ve witnessed my trunk literally shutting down or closing as Im accessing the trunk. Ive recorded this safety concern and Ive reported it to the dealership and manufacturer. The last time this serious issue occurred was last Friday, May 9, 2025. I was loading the trunk with my purchases as the trunk began closing. Whatever is causing this to occur. Ive noticed that the safety feature that signals the trunk to stop closing when it detects an object in the way becomes disabled. The trunk does not stop closing when Im underneath it. Ive witnessed my trunk sporadically closing at least four to five times on Friday. I was able to record one time that it closed as I said it kept happening sporadically. On the same day, I called the dealership and left a message with one of the contact people. As of today, May 13, 2025. I haven’t not gotten a response. This is a safety and security issue that needs to not only be addressed but resolved. And I am not getting help with either of the two.

Manufacturer: LINCOLN
Mfg Campaign: 11660662
Notice Date: May 13, 2025
Recall Date: May 13, 2025
Ford Motor Company
Campaign: 11642159 Other
Feb 12, 2025
Defect Description:

ENGINE

Potential Consequences:

Recall 24S55/24V635 was issued in October 2024, the issue with intake valves was discovered prior to October 2021. My car was manufactured in July 2021 within the time of inefficient intake valves. The problem continues to exist as there is no remedy. No remedy and no problem dealer won't look at the car, (even with a clicking noise) I don't drive it with concern my engine will quit in the middle of the road and I could be 500 miles from home. It actually has to stop dead in the middle of the road to be looked at. I can't trade it because it's under recall. It's a catch 22. Why can't these vehicles be taken in and tested to see if the intake valves will crack. Consumer safety should be all that is concerned with, not the bottom line. Shame on Ford/Lincoln for hesitation and NHTSA for allowing it.

Corrective Action:

Recall 24S55/24V635 was issued in October 2024, the issue with intake valves was discovered prior to October 2021. My car was manufactured in July 2021 within the time of inefficient intake valves. The problem continues to exist as there is no remedy. No remedy and no problem dealer won't look at the car, (even with a clicking noise) I don't drive it with concern my engine will quit in the middle of the road and I could be 500 miles from home. It actually has to stop dead in the middle of the road to be looked at. I can't trade it because it's under recall. It's a catch 22. Why can't these vehicles be taken in and tested to see if the intake valves will crack. Consumer safety should be all that is concerned with, not the bottom line. Shame on Ford/Lincoln for hesitation and NHTSA for allowing it.

Additional Notes:

Recall 24S55/24V635 was issued in October 2024, the issue with intake valves was discovered prior to October 2021. My car was manufactured in July 2021 within the time of inefficient intake valves. The problem continues to exist as there is no remedy. No remedy and no problem dealer won't look at the car, (even with a clicking noise) I don't drive it with concern my engine will quit in the middle of the road and I could be 500 miles from home. It actually has to stop dead in the middle of the road to be looked at. I can't trade it because it's under recall. It's a catch 22. Why can't these vehicles be taken in and tested to see if the intake valves will crack. Consumer safety should be all that is concerned with, not the bottom line. Shame on Ford/Lincoln for hesitation and NHTSA for allowing it.

Manufacturer: LINCOLN
Mfg Campaign: 11642159
Notice Date: Feb 12, 2025
Recall Date: Feb 12, 2025
Ford Motor Company
Campaign: 11641344 Other
Feb 7, 2025
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: LINCOLN
Mfg Campaign: 11641344
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Ford Motor Company
Campaign: 11634165 Other
Jan 5, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I accelerate leaving from traffic lights. This also happens when I leave my driveway in the mornings. Fourth, the display has frozen quite a few times, and it began the second week of me having my vehicle. Even if I cut the truck off, wait, then on, the display may not go off, or it would glitch and freeze before working properly; this also happens in the mist of me driving; this has happened since Sept 2024. Fourth, the connect to my radio will glitch horribly that it has connected and disconnected my phone approximately 8xs in a 30 min span/drive; this occurred the end of November. My check engine light came on in October, and I took it to Autozone immediately, especially since I had been having problems with the truck since I bought it. The results read “small leak in emission evaporative system.” I scheduled an appointment with my dealerships that is located in Savannah, TN. Although I have a powertrain warranty, they informed me that if it was related to internal problems, then warranty could be used, but I would have to pay for the diagnostic exam which was $250. Although I told them about the transmission possibly slicking, the small leak in the fuel tank, and my display blacking out before my appt, they informed me that they charged per complaint. Therefore, after 3 hrs of being there, they only could inform me that my purge valve wasn’t closing, and they would check the engine and put on the $611 valve at my next appt.

Corrective Action:

I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I accelerate leaving from traffic lights. This also happens when I leave my driveway in the mornings. Fourth, the display has frozen quite a few times, and it began the second week of me having my vehicle. Even if I cut the truck off, wait, then on, the display may not go off, or it would glitch and freeze before working properly; this also happens in the mist of me driving; this has happened since Sept 2024. Fourth, the connect to my radio will glitch horribly that it has connected and disconnected my phone approximately 8xs in a 30 min span/drive; this occurred the end of November. My check engine light came on in October, and I took it to Autozone immediately, especially since I had been having problems with the truck since I bought it. The results read “small leak in emission evaporative system.” I scheduled an appointment with my dealerships that is located in Savannah, TN. Although I have a powertrain warranty, they informed me that if it was related to internal problems, then warranty could be used, but I would have to pay for the diagnostic exam which was $250. Although I told them about the transmission possibly slicking, the small leak in the fuel tank, and my display blacking out before my appt, they informed me that they charged per complaint. Therefore, after 3 hrs of being there, they only could inform me that my purge valve wasn’t closing, and they would check the engine and put on the $611 valve at my next appt.

Additional Notes:

I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I accelerate leaving from traffic lights. This also happens when I leave my driveway in the mornings. Fourth, the display has frozen quite a few times, and it began the second week of me having my vehicle. Even if I cut the truck off, wait, then on, the display may not go off, or it would glitch and freeze before working properly; this also happens in the mist of me driving; this has happened since Sept 2024. Fourth, the connect to my radio will glitch horribly that it has connected and disconnected my phone approximately 8xs in a 30 min span/drive; this occurred the end of November. My check engine light came on in October, and I took it to Autozone immediately, especially since I had been having problems with the truck since I bought it. The results read “small leak in emission evaporative system.” I scheduled an appointment with my dealerships that is located in Savannah, TN. Although I have a powertrain warranty, they informed me that if it was related to internal problems, then warranty could be used, but I would have to pay for the diagnostic exam which was $250. Although I told them about the transmission possibly slicking, the small leak in the fuel tank, and my display blacking out before my appt, they informed me that they charged per complaint. Therefore, after 3 hrs of being there, they only could inform me that my purge valve wasn’t closing, and they would check the engine and put on the $611 valve at my next appt.

Manufacturer: LINCOLN
Mfg Campaign: 11634165
Notice Date: Jan 5, 2025
Recall Date: Jan 5, 2025
Ford Motor Company
Campaign: 11634165 Other
Jan 5, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I accelerate leaving from traffic lights. This also happens when I leave my driveway in the mornings. Fourth, the display has frozen quite a few times, and it began the second week of me having my vehicle. Even if I cut the truck off, wait, then on, the display may not go off, or it would glitch and freeze before working properly; this also happens in the mist of me driving; this has happened since Sept 2024. Fourth, the connect to my radio will glitch horribly that it has connected and disconnected my phone approximately 8xs in a 30 min span/drive; this occurred the end of November. My check engine light came on in October, and I took it to Autozone immediately, especially since I had been having problems with the truck since I bought it. The results read “small leak in emission evaporative system.” I scheduled an appointment with my dealerships that is located in Savannah, TN. Although I have a powertrain warranty, they informed me that if it was related to internal problems, then warranty could be used, but I would have to pay for the diagnostic exam which was $250. Although I told them about the transmission possibly slicking, the small leak in the fuel tank, and my display blacking out before my appt, they informed me that they charged per complaint. Therefore, after 3 hrs of being there, they only could inform me that my purge valve wasn’t closing, and they would check the engine and put on the $611 valve at my next appt.

Corrective Action:

I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I accelerate leaving from traffic lights. This also happens when I leave my driveway in the mornings. Fourth, the display has frozen quite a few times, and it began the second week of me having my vehicle. Even if I cut the truck off, wait, then on, the display may not go off, or it would glitch and freeze before working properly; this also happens in the mist of me driving; this has happened since Sept 2024. Fourth, the connect to my radio will glitch horribly that it has connected and disconnected my phone approximately 8xs in a 30 min span/drive; this occurred the end of November. My check engine light came on in October, and I took it to Autozone immediately, especially since I had been having problems with the truck since I bought it. The results read “small leak in emission evaporative system.” I scheduled an appointment with my dealerships that is located in Savannah, TN. Although I have a powertrain warranty, they informed me that if it was related to internal problems, then warranty could be used, but I would have to pay for the diagnostic exam which was $250. Although I told them about the transmission possibly slicking, the small leak in the fuel tank, and my display blacking out before my appt, they informed me that they charged per complaint. Therefore, after 3 hrs of being there, they only could inform me that my purge valve wasn’t closing, and they would check the engine and put on the $611 valve at my next appt.

Additional Notes:

I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I accelerate leaving from traffic lights. This also happens when I leave my driveway in the mornings. Fourth, the display has frozen quite a few times, and it began the second week of me having my vehicle. Even if I cut the truck off, wait, then on, the display may not go off, or it would glitch and freeze before working properly; this also happens in the mist of me driving; this has happened since Sept 2024. Fourth, the connect to my radio will glitch horribly that it has connected and disconnected my phone approximately 8xs in a 30 min span/drive; this occurred the end of November. My check engine light came on in October, and I took it to Autozone immediately, especially since I had been having problems with the truck since I bought it. The results read “small leak in emission evaporative system.” I scheduled an appointment with my dealerships that is located in Savannah, TN. Although I have a powertrain warranty, they informed me that if it was related to internal problems, then warranty could be used, but I would have to pay for the diagnostic exam which was $250. Although I told them about the transmission possibly slicking, the small leak in the fuel tank, and my display blacking out before my appt, they informed me that they charged per complaint. Therefore, after 3 hrs of being there, they only could inform me that my purge valve wasn’t closing, and they would check the engine and put on the $611 valve at my next appt.

Manufacturer: LINCOLN
Mfg Campaign: 11634165
Notice Date: Jan 5, 2025
Recall Date: Jan 5, 2025
Ford Motor Company
Campaign: 11634165 Other
Jan 5, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I accelerate leaving from traffic lights. This also happens when I leave my driveway in the mornings. Fourth, the display has frozen quite a few times, and it began the second week of me having my vehicle. Even if I cut the truck off, wait, then on, the display may not go off, or it would glitch and freeze before working properly; this also happens in the mist of me driving; this has happened since Sept 2024. Fourth, the connect to my radio will glitch horribly that it has connected and disconnected my phone approximately 8xs in a 30 min span/drive; this occurred the end of November. My check engine light came on in October, and I took it to Autozone immediately, especially since I had been having problems with the truck since I bought it. The results read “small leak in emission evaporative system.” I scheduled an appointment with my dealerships that is located in Savannah, TN. Although I have a powertrain warranty, they informed me that if it was related to internal problems, then warranty could be used, but I would have to pay for the diagnostic exam which was $250. Although I told them about the transmission possibly slicking, the small leak in the fuel tank, and my display blacking out before my appt, they informed me that they charged per complaint. Therefore, after 3 hrs of being there, they only could inform me that my purge valve wasn’t closing, and they would check the engine and put on the $611 valve at my next appt.

Corrective Action:

I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I accelerate leaving from traffic lights. This also happens when I leave my driveway in the mornings. Fourth, the display has frozen quite a few times, and it began the second week of me having my vehicle. Even if I cut the truck off, wait, then on, the display may not go off, or it would glitch and freeze before working properly; this also happens in the mist of me driving; this has happened since Sept 2024. Fourth, the connect to my radio will glitch horribly that it has connected and disconnected my phone approximately 8xs in a 30 min span/drive; this occurred the end of November. My check engine light came on in October, and I took it to Autozone immediately, especially since I had been having problems with the truck since I bought it. The results read “small leak in emission evaporative system.” I scheduled an appointment with my dealerships that is located in Savannah, TN. Although I have a powertrain warranty, they informed me that if it was related to internal problems, then warranty could be used, but I would have to pay for the diagnostic exam which was $250. Although I told them about the transmission possibly slicking, the small leak in the fuel tank, and my display blacking out before my appt, they informed me that they charged per complaint. Therefore, after 3 hrs of being there, they only could inform me that my purge valve wasn’t closing, and they would check the engine and put on the $611 valve at my next appt.

Additional Notes:

I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I accelerate leaving from traffic lights. This also happens when I leave my driveway in the mornings. Fourth, the display has frozen quite a few times, and it began the second week of me having my vehicle. Even if I cut the truck off, wait, then on, the display may not go off, or it would glitch and freeze before working properly; this also happens in the mist of me driving; this has happened since Sept 2024. Fourth, the connect to my radio will glitch horribly that it has connected and disconnected my phone approximately 8xs in a 30 min span/drive; this occurred the end of November. My check engine light came on in October, and I took it to Autozone immediately, especially since I had been having problems with the truck since I bought it. The results read “small leak in emission evaporative system.” I scheduled an appointment with my dealerships that is located in Savannah, TN. Although I have a powertrain warranty, they informed me that if it was related to internal problems, then warranty could be used, but I would have to pay for the diagnostic exam which was $250. Although I told them about the transmission possibly slicking, the small leak in the fuel tank, and my display blacking out before my appt, they informed me that they charged per complaint. Therefore, after 3 hrs of being there, they only could inform me that my purge valve wasn’t closing, and they would check the engine and put on the $611 valve at my next appt.

Manufacturer: LINCOLN
Mfg Campaign: 11634165
Notice Date: Jan 5, 2025
Recall Date: Jan 5, 2025
Ford Motor Company
Campaign: 11631841 Other
Dec 20, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: LINCOLN
Mfg Campaign: 11631841
Notice Date: Dec 20, 2024
Recall Date: Dec 20, 2024
Ford Motor Company
Campaign: 11509293 Other
Feb 27, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The contact owns a 2021 Lincoln Nautilus. The contact stated that while his wife was pulling into a parking space, the vehicle abruptly accelerated, crashing into the handicap pole sign. There were no injuries. No air bags were deployed. There was no police report filed. The vehicle was towed to the dealer; however, the contact was unaware of the diagnostic results, or the repairs performed. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000. The VIN was not available.

Corrective Action:

The contact owns a 2021 Lincoln Nautilus. The contact stated that while his wife was pulling into a parking space, the vehicle abruptly accelerated, crashing into the handicap pole sign. There were no injuries. No air bags were deployed. There was no police report filed. The vehicle was towed to the dealer; however, the contact was unaware of the diagnostic results, or the repairs performed. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000. The VIN was not available.

Additional Notes:

The contact owns a 2021 Lincoln Nautilus. The contact stated that while his wife was pulling into a parking space, the vehicle abruptly accelerated, crashing into the handicap pole sign. There were no injuries. No air bags were deployed. There was no police report filed. The vehicle was towed to the dealer; however, the contact was unaware of the diagnostic results, or the repairs performed. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000. The VIN was not available.

Manufacturer: LINCOLN
Mfg Campaign: 11509293
Notice Date: Feb 27, 2023
Recall Date: Feb 27, 2023
Ford Motor Company
Campaign: 11464315 Other
May 12, 2022
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

My car had a 9-10 second delay from what was shown in the backup camera to what had already happened. It almost caused an accident as the camera didn't show any car in my path, but in reality, the car was stopped directly behind my car. Lincoln had me take it to a dealership, which didn't have time for a full software update, so I took it to another dealership and they re installed the software in 4 hours.

Corrective Action:

My car had a 9-10 second delay from what was shown in the backup camera to what had already happened. It almost caused an accident as the camera didn't show any car in my path, but in reality, the car was stopped directly behind my car. Lincoln had me take it to a dealership, which didn't have time for a full software update, so I took it to another dealership and they re installed the software in 4 hours.

Additional Notes:

My car had a 9-10 second delay from what was shown in the backup camera to what had already happened. It almost caused an accident as the camera didn't show any car in my path, but in reality, the car was stopped directly behind my car. Lincoln had me take it to a dealership, which didn't have time for a full software update, so I took it to another dealership and they re installed the software in 4 hours.

Manufacturer: LINCOLN
Mfg Campaign: 11464315
Notice Date: May 12, 2022
Recall Date: May 12, 2022
Ford Motor Company
Campaign: 11442187 Other
Nov 30, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

My Lincoln has been in the shop due to a hard AWD System Disabled Message since 10/29/2021. Lincoln Concierge and dealership has kept us updated that NHTSA has not approved the latest AWD control module.

Corrective Action:

My Lincoln has been in the shop due to a hard AWD System Disabled Message since 10/29/2021. Lincoln Concierge and dealership has kept us updated that NHTSA has not approved the latest AWD control module.

Additional Notes:

My Lincoln has been in the shop due to a hard AWD System Disabled Message since 10/29/2021. Lincoln Concierge and dealership has kept us updated that NHTSA has not approved the latest AWD control module.

Manufacturer: LINCOLN
Mfg Campaign: 11442187
Notice Date: Nov 30, 2021
Recall Date: Nov 30, 2021

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