Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S25
Recall Date: Aug 20, 2018
Consumer Complaints
3 ComplaintsFord Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11660024
Recall Date: May 9, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Lincoln MKT. The contact stated while driving at an undisclosed speed, the backover prevention camera did not function as intended. The contact stated that the back-over prevention camera displayed a black screen and an error message. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,900.
Corrective Action:
The contact owns a 2019 Lincoln MKT. The contact stated while driving at an undisclosed speed, the backover prevention camera did not function as intended. The contact stated that the back-over prevention camera displayed a black screen and an error message. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,900.
Additional Notes:
The contact owns a 2019 Lincoln MKT. The contact stated while driving at an undisclosed speed, the backover prevention camera did not function as intended. The contact stated that the back-over prevention camera displayed a black screen and an error message. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,900.
Mfg Campaign: 11639622
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Rear toe-link failure, and part is available. The failure occurred while I was driving, about 20 mph, heard a loud noise from the back of the vehicle. The vehicle swerved a bit but managed to regain control and come to a complete stop. Was not diagnosed by the dealership, but have determined,through TSB lookup, that this component has been a failure point across various Ford models including the MKT. No sensor warnings on the dashboard or messages, but was hearing intermittent clunking noises coming from rear of vehicle for about 2 weeks before incident. Usually heard it when rolling over bumps.
Corrective Action:
Rear toe-link failure, and part is available. The failure occurred while I was driving, about 20 mph, heard a loud noise from the back of the vehicle. The vehicle swerved a bit but managed to regain control and come to a complete stop. Was not diagnosed by the dealership, but have determined,through TSB lookup, that this component has been a failure point across various Ford models including the MKT. No sensor warnings on the dashboard or messages, but was hearing intermittent clunking noises coming from rear of vehicle for about 2 weeks before incident. Usually heard it when rolling over bumps.
Additional Notes:
Rear toe-link failure, and part is available. The failure occurred while I was driving, about 20 mph, heard a loud noise from the back of the vehicle. The vehicle swerved a bit but managed to regain control and come to a complete stop. Was not diagnosed by the dealership, but have determined,through TSB lookup, that this component has been a failure point across various Ford models including the MKT. No sensor warnings on the dashboard or messages, but was hearing intermittent clunking noises coming from rear of vehicle for about 2 weeks before incident. Usually heard it when rolling over bumps.
Mfg Campaign: 11437048
Recall Date: Oct 17, 2021
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