Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S04
Recall Date: Feb 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S46
Recall Date: Dec 22, 2016
Consumer Complaints
2 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
The contact owns a 2017 Lincoln MKT. The contact stated while driving after the vehicle had been in idling for 4-5 minutes, there was an excessive amount of smoke coming from the exhaust pipe. There was no warning light illuminated. The contact stated that the vehicle was making abnormal rattling sounds while driving at various speeds. Additionally, the contact stated that the vehicle occasionally failed to start. The contact was able to start the vehicle after two attempts; however, there was a significant amount of smoke coming out of the exhaust pipe. The contact stated that he was able to drive the vehicle; however, the vehicle would not exceed 30-35 MPH. An unknown warning light was illuminated. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling) because the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2017 Lincoln MKT. The contact stated while driving after the vehicle had been in idling for 4-5 minutes, there was an excessive amount of smoke coming from the exhaust pipe. There was no warning light illuminated. The contact stated that the vehicle was making abnormal rattling sounds while driving at various speeds. Additionally, the contact stated that the vehicle occasionally failed to start. The contact was able to start the vehicle after two attempts; however, there was a significant amount of smoke coming out of the exhaust pipe. The contact stated that he was able to drive the vehicle; however, the vehicle would not exceed 30-35 MPH. An unknown warning light was illuminated. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling) because the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2017 Lincoln MKT. The contact stated while driving after the vehicle had been in idling for 4-5 minutes, there was an excessive amount of smoke coming from the exhaust pipe. There was no warning light illuminated. The contact stated that the vehicle was making abnormal rattling sounds while driving at various speeds. Additionally, the contact stated that the vehicle occasionally failed to start. The contact was able to start the vehicle after two attempts; however, there was a significant amount of smoke coming out of the exhaust pipe. The contact stated that he was able to drive the vehicle; however, the vehicle would not exceed 30-35 MPH. An unknown warning light was illuminated. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling) because the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11493133
Recall Date: Nov 10, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THIS VEHICLE IS A RENTAL FROM BUDGET. ON 11/10 - 11/11/17, DRIVING FROM FT MYERS, FL TO KNOXVILLE, TN, ON I-75, AT HIGHWAY SPEEDS OF 55-80 MPH, WHILE CHANGING LANES, VEHICLE WOULD START TO STEER SMOOTHLY EITHER TO LEFT OR RIGHT, AND THEN SUDDENLY THE VEHICLE WOULD SURGE (DART) MORE TO LEFT OR RIGHT. TO ME IT ACTED LIKE IF TURNING LEFT, THE LEFT WHEEL SUDDENLY ENCOUNTERED SOME DRAG, LIKE IN MUD OR SAND AND SAME FOR RIGHT TURNING, THE RIGHT FRONT WHEEL ACTED AS IF IT HIT SOMETHING TO CAUSE DRAG OR RESISTANCE WHICH WOULD MAKE THE VEHICLE ACT LIKE IT WAS OVER-STEERING. HAPPENED OFTEN. MAKES DRIVER FEEL SOME DEGREE OF LOSS OF CONTROL
Corrective Action:
THIS VEHICLE IS A RENTAL FROM BUDGET. ON 11/10 - 11/11/17, DRIVING FROM FT MYERS, FL TO KNOXVILLE, TN, ON I-75, AT HIGHWAY SPEEDS OF 55-80 MPH, WHILE CHANGING LANES, VEHICLE WOULD START TO STEER SMOOTHLY EITHER TO LEFT OR RIGHT, AND THEN SUDDENLY THE VEHICLE WOULD SURGE (DART) MORE TO LEFT OR RIGHT. TO ME IT ACTED LIKE IF TURNING LEFT, THE LEFT WHEEL SUDDENLY ENCOUNTERED SOME DRAG, LIKE IN MUD OR SAND AND SAME FOR RIGHT TURNING, THE RIGHT FRONT WHEEL ACTED AS IF IT HIT SOMETHING TO CAUSE DRAG OR RESISTANCE WHICH WOULD MAKE THE VEHICLE ACT LIKE IT WAS OVER-STEERING. HAPPENED OFTEN. MAKES DRIVER FEEL SOME DEGREE OF LOSS OF CONTROL
Additional Notes:
THIS VEHICLE IS A RENTAL FROM BUDGET. ON 11/10 - 11/11/17, DRIVING FROM FT MYERS, FL TO KNOXVILLE, TN, ON I-75, AT HIGHWAY SPEEDS OF 55-80 MPH, WHILE CHANGING LANES, VEHICLE WOULD START TO STEER SMOOTHLY EITHER TO LEFT OR RIGHT, AND THEN SUDDENLY THE VEHICLE WOULD SURGE (DART) MORE TO LEFT OR RIGHT. TO ME IT ACTED LIKE IF TURNING LEFT, THE LEFT WHEEL SUDDENLY ENCOUNTERED SOME DRAG, LIKE IN MUD OR SAND AND SAME FOR RIGHT TURNING, THE RIGHT FRONT WHEEL ACTED AS IF IT HIT SOMETHING TO CAUSE DRAG OR RESISTANCE WHICH WOULD MAKE THE VEHICLE ACT LIKE IT WAS OVER-STEERING. HAPPENED OFTEN. MAKES DRIVER FEEL SOME DEGREE OF LOSS OF CONTROL
Mfg Campaign: 11045581
Recall Date: Nov 13, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury