Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S51
Recall Date: Aug 26, 2022
Consumer Complaints
7 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Passenger Door Latch sensor failure. Door Latches were under recall 2017 to 2019 Lincoln Continental sedans built from Nov. 30, 2015, through Nov. 14, 2018, at Ford's Flat Rock assembly plant in Michigan to include 2020 manufactured in Flat Rock. My car was manufactured in Flat Rock, MI
Corrective Action:
Passenger Door Latch sensor failure. Door Latches were under recall 2017 to 2019 Lincoln Continental sedans built from Nov. 30, 2015, through Nov. 14, 2018, at Ford's Flat Rock assembly plant in Michigan to include 2020 manufactured in Flat Rock. My car was manufactured in Flat Rock, MI
Additional Notes:
Passenger Door Latch sensor failure. Door Latches were under recall 2017 to 2019 Lincoln Continental sedans built from Nov. 30, 2015, through Nov. 14, 2018, at Ford's Flat Rock assembly plant in Michigan to include 2020 manufactured in Flat Rock. My car was manufactured in Flat Rock, MI
Mfg Campaign: 11677490
Recall Date: Jul 31, 2025
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2020 Lincoln Continental. The contact stated that while the vehicle was parked, the front driver’s side door would not open from the inside. In addition, the rear passenger’s side door would not open from the outside. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Corrective Action:
The contact owns a 2020 Lincoln Continental. The contact stated that while the vehicle was parked, the front driver’s side door would not open from the inside. In addition, the rear passenger’s side door would not open from the outside. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Additional Notes:
The contact owns a 2020 Lincoln Continental. The contact stated that while the vehicle was parked, the front driver’s side door would not open from the inside. In addition, the rear passenger’s side door would not open from the outside. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Mfg Campaign: 11580745
Recall Date: Apr 2, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11530586
Recall Date: Jul 6, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Lincoln Continental. The contact stated that while shifted into reverse, the rear-view camera became foggy. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The contact then received notification of the NHTSA Campaign Number 22V644000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 19,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Lincoln Continental. The contact stated that while shifted into reverse, the rear-view camera became foggy. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The contact then received notification of the NHTSA Campaign Number 22V644000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 19,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Lincoln Continental. The contact stated that while shifted into reverse, the rear-view camera became foggy. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The contact then received notification of the NHTSA Campaign Number 22V644000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 19,000. VIN tool confirms parts not available.
Mfg Campaign: 11516679
Recall Date: Apr 12, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNEXPLAINED CRACK IN WINDSHIELD. CRACK APPEARED WITHOUT ANY EXTERNAL OBJECT STRIKING THE WINDSHIELD. TEMPERATURE WAS IN THE 70S AND NOT FREEZING TEMPERATURES ALL YEAR (LIVING IN FRESNO CA). NOT SURE WHEN IT HAPPENED, BUT I NOTICED IT WHEN THE CAR WAS PARKED AFTER DRIVING ABOUT 7 MILES.
Corrective Action:
UNEXPLAINED CRACK IN WINDSHIELD. CRACK APPEARED WITHOUT ANY EXTERNAL OBJECT STRIKING THE WINDSHIELD. TEMPERATURE WAS IN THE 70S AND NOT FREEZING TEMPERATURES ALL YEAR (LIVING IN FRESNO CA). NOT SURE WHEN IT HAPPENED, BUT I NOTICED IT WHEN THE CAR WAS PARKED AFTER DRIVING ABOUT 7 MILES.
Additional Notes:
UNEXPLAINED CRACK IN WINDSHIELD. CRACK APPEARED WITHOUT ANY EXTERNAL OBJECT STRIKING THE WINDSHIELD. TEMPERATURE WAS IN THE 70S AND NOT FREEZING TEMPERATURES ALL YEAR (LIVING IN FRESNO CA). NOT SURE WHEN IT HAPPENED, BUT I NOTICED IT WHEN THE CAR WAS PARKED AFTER DRIVING ABOUT 7 MILES.
Mfg Campaign: 11413854
Recall Date: Apr 25, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON MY 2020 LINCOLN CONTINENTAL THE BRAKE PEDAL IS ABOUT ONE INCH HIGHER THEN THE GAS PEDAL. ON MOST CARS THE BRAKE AND GAS PEDALS ARE EVEN IN HEIGHT. ON THIS CAR WHEN I MOVE MY FOOT TO STOP THE CAR I MUST LIFT MY FOOT. A FEW TIMES THE SIDE OF MY FOOT HAS HIT THE BRAKE PEDAL CAUSING A MOMENTARY DELAY IN STOPPING.
Corrective Action:
ON MY 2020 LINCOLN CONTINENTAL THE BRAKE PEDAL IS ABOUT ONE INCH HIGHER THEN THE GAS PEDAL. ON MOST CARS THE BRAKE AND GAS PEDALS ARE EVEN IN HEIGHT. ON THIS CAR WHEN I MOVE MY FOOT TO STOP THE CAR I MUST LIFT MY FOOT. A FEW TIMES THE SIDE OF MY FOOT HAS HIT THE BRAKE PEDAL CAUSING A MOMENTARY DELAY IN STOPPING.
Additional Notes:
ON MY 2020 LINCOLN CONTINENTAL THE BRAKE PEDAL IS ABOUT ONE INCH HIGHER THEN THE GAS PEDAL. ON MOST CARS THE BRAKE AND GAS PEDALS ARE EVEN IN HEIGHT. ON THIS CAR WHEN I MOVE MY FOOT TO STOP THE CAR I MUST LIFT MY FOOT. A FEW TIMES THE SIDE OF MY FOOT HAS HIT THE BRAKE PEDAL CAUSING A MOMENTARY DELAY IN STOPPING.
Mfg Campaign: 11365371
Recall Date: Oct 20, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
Potential Consequences:
TL* THE CONTACT LEASED A 2020 LINCOLN CONTINENTAL. THE CONTACT STATED THAT WHILE OPENING THE TRUNK FROM THE DASHBOARD AND UNLOADING GROCERIES FROM THE TRUNK, THE TRUNK LID INDEPENDENTLY CLOSED STICKING HIS HEAD. THE CONTACT MENTIONED THAT THERE WAS NO CHIME AND THAT THE TRUNK WAS HEAVY. THE CONTACT SUSTAINED HEAD AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT CALLED PALM SPRINGS MOTORS LOCATED AT 69-200 CA-111, CATHEDRAL CITY, CA 92234, AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT DUE TO HIM HAVING THE KEY FOB IN HIS POCKET, THE COMPUTER UNDERNEATH THE BUMPER WAS ACTIVATED CAUSING THE TRUNK TO CLOSE OR THAT THE KEY FOB MIGHT BE DEFECTIVE. THE DEALER REFUSED TO BUY BACK THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160.
Corrective Action:
TL* THE CONTACT LEASED A 2020 LINCOLN CONTINENTAL. THE CONTACT STATED THAT WHILE OPENING THE TRUNK FROM THE DASHBOARD AND UNLOADING GROCERIES FROM THE TRUNK, THE TRUNK LID INDEPENDENTLY CLOSED STICKING HIS HEAD. THE CONTACT MENTIONED THAT THERE WAS NO CHIME AND THAT THE TRUNK WAS HEAVY. THE CONTACT SUSTAINED HEAD AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT CALLED PALM SPRINGS MOTORS LOCATED AT 69-200 CA-111, CATHEDRAL CITY, CA 92234, AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT DUE TO HIM HAVING THE KEY FOB IN HIS POCKET, THE COMPUTER UNDERNEATH THE BUMPER WAS ACTIVATED CAUSING THE TRUNK TO CLOSE OR THAT THE KEY FOB MIGHT BE DEFECTIVE. THE DEALER REFUSED TO BUY BACK THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160.
Additional Notes:
TL* THE CONTACT LEASED A 2020 LINCOLN CONTINENTAL. THE CONTACT STATED THAT WHILE OPENING THE TRUNK FROM THE DASHBOARD AND UNLOADING GROCERIES FROM THE TRUNK, THE TRUNK LID INDEPENDENTLY CLOSED STICKING HIS HEAD. THE CONTACT MENTIONED THAT THERE WAS NO CHIME AND THAT THE TRUNK WAS HEAVY. THE CONTACT SUSTAINED HEAD AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT CALLED PALM SPRINGS MOTORS LOCATED AT 69-200 CA-111, CATHEDRAL CITY, CA 92234, AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT DUE TO HIM HAVING THE KEY FOB IN HIS POCKET, THE COMPUTER UNDERNEATH THE BUMPER WAS ACTIVATED CAUSING THE TRUNK TO CLOSE OR THAT THE KEY FOB MIGHT BE DEFECTIVE. THE DEALER REFUSED TO BUY BACK THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160.
Mfg Campaign: 11323767
Recall Date: May 7, 2020
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