Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator vehicles. The rear door window bars and C-pillar trim may have insufficient adhesive bonding, which can allow the trim to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S66
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S67
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Lincoln Aviator vehicles. The accessory protocol image module (APIM) can be affected by electromagnetic interference with a cell phone in the vehicle, causing the rearview camera image to flicker or become distorted.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S35
Recall Date: May 24, 2024
Consumer Complaints
4 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The headlight control switch emits high pitch noise.When you toggle the switch To go between the different Segments of the headlight switch. I've brought it to the dealer and the tech was able to determine where the noise Was coming from. I had advised them.I had disconnected the battery prior and made the noise go away.So that's what they did and now they say it's a non issue cause the noise went away. I have a video demonstrating the issue with the switch.I'm afraid of an issue of fire. It's been. To the dealership twice now, for this issue and it still has not been resolved.I've spoke to corporate Lincoln in regards to the issue.And it's supposed to be escalated.But i'm getting ghosted by everyone at this time. This issue started in the first week of my ownership.It was worse than that point in time.It was so bad.I was unable to drive the car because it was giving me such severe migraine headaches because of the pitch of the noise. The noise when present is very distracting when you are trying to operate the vehicle safely.
Corrective Action:
The headlight control switch emits high pitch noise.When you toggle the switch To go between the different Segments of the headlight switch. I've brought it to the dealer and the tech was able to determine where the noise Was coming from. I had advised them.I had disconnected the battery prior and made the noise go away.So that's what they did and now they say it's a non issue cause the noise went away. I have a video demonstrating the issue with the switch.I'm afraid of an issue of fire. It's been. To the dealership twice now, for this issue and it still has not been resolved.I've spoke to corporate Lincoln in regards to the issue.And it's supposed to be escalated.But i'm getting ghosted by everyone at this time. This issue started in the first week of my ownership.It was worse than that point in time.It was so bad.I was unable to drive the car because it was giving me such severe migraine headaches because of the pitch of the noise. The noise when present is very distracting when you are trying to operate the vehicle safely.
Additional Notes:
The headlight control switch emits high pitch noise.When you toggle the switch To go between the different Segments of the headlight switch. I've brought it to the dealer and the tech was able to determine where the noise Was coming from. I had advised them.I had disconnected the battery prior and made the noise go away.So that's what they did and now they say it's a non issue cause the noise went away. I have a video demonstrating the issue with the switch.I'm afraid of an issue of fire. It's been. To the dealership twice now, for this issue and it still has not been resolved.I've spoke to corporate Lincoln in regards to the issue.And it's supposed to be escalated.But i'm getting ghosted by everyone at this time. This issue started in the first week of my ownership.It was worse than that point in time.It was so bad.I was unable to drive the car because it was giving me such severe migraine headaches because of the pitch of the noise. The noise when present is very distracting when you are trying to operate the vehicle safely.
Mfg Campaign: 11617802
Recall Date: Oct 3, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I took my new car through the car wash I notice water go in the car some how and I could hear this gargling I thought it was coming from the A pilar. I also notice this when it rainned would do the same thing. I took it in to the dealership and they told that it was the drain lines from the moon roof. two week later it rained again and took my car and could hear that same noise that water was in the car. I have called the dealership again to get back in so see what is causing this
Corrective Action:
I took my new car through the car wash I notice water go in the car some how and I could hear this gargling I thought it was coming from the A pilar. I also notice this when it rainned would do the same thing. I took it in to the dealership and they told that it was the drain lines from the moon roof. two week later it rained again and took my car and could hear that same noise that water was in the car. I have called the dealership again to get back in so see what is causing this
Additional Notes:
I took my new car through the car wash I notice water go in the car some how and I could hear this gargling I thought it was coming from the A pilar. I also notice this when it rainned would do the same thing. I took it in to the dealership and they told that it was the drain lines from the moon roof. two week later it rained again and took my car and could hear that same noise that water was in the car. I have called the dealership again to get back in so see what is causing this
Mfg Campaign: 11601437
Recall Date: Jul 12, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle was already in for service once for this issue and is going back a second time the rear camera when backing up randomly starts to flicker and go crazy, and sometimes blanking out. The first fix replaced the camera to no avail. It seems to happen randomly, but about 50% of the time. I have video of the rear backup camera going crazy.
Corrective Action:
The vehicle was already in for service once for this issue and is going back a second time the rear camera when backing up randomly starts to flicker and go crazy, and sometimes blanking out. The first fix replaced the camera to no avail. It seems to happen randomly, but about 50% of the time. I have video of the rear backup camera going crazy.
Additional Notes:
The vehicle was already in for service once for this issue and is going back a second time the rear camera when backing up randomly starts to flicker and go crazy, and sometimes blanking out. The first fix replaced the camera to no avail. It seems to happen randomly, but about 50% of the time. I have video of the rear backup camera going crazy.
Mfg Campaign: 11585125
Recall Date: Apr 25, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle was already in for service once for this issue and is going back a second time the rear camera when backing up randomly starts to flicker and go crazy, and sometimes blanking out. The first fix replaced the camera to no avail. It seems to happen randomly, but about 50% of the time. I have video of the rear backup camera going crazy.
Corrective Action:
The vehicle was already in for service once for this issue and is going back a second time the rear camera when backing up randomly starts to flicker and go crazy, and sometimes blanking out. The first fix replaced the camera to no avail. It seems to happen randomly, but about 50% of the time. I have video of the rear backup camera going crazy.
Additional Notes:
The vehicle was already in for service once for this issue and is going back a second time the rear camera when backing up randomly starts to flicker and go crazy, and sometimes blanking out. The first fix replaced the camera to no avail. It seems to happen randomly, but about 50% of the time. I have video of the rear backup camera going crazy.
Mfg Campaign: 11585125
Recall Date: Apr 25, 2024
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