Array ( [0] => Array ( [CMPLID] => 1048618 [ODINO] => 10573540 [MFR_NAME] => Toyota Motor Corporation [MAKETXT] => LEXUS [MODELTXT] => ES 350 [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140318 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => GRAND PRAIRIE [STATE] => TX [VIN] => JTHBK1GG1E2 [DATEA] => 20140319 [LDATE] => 20140319 [MILES] => 693 [OCCURENCES] => 1 [CDESCR] => ON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC. ALTHOUGH LEXUS CLAIMS NO REPAIRS WERE DONE SINCE THEY DIDN'T FIND A PROBLEM, THE TEST NOW SHOWS THE MOTOR MOUNTS AS BEING IN WORKING ORDER (MAGICALLY) ALTHOUGH LEXUS DENIES NOTHING WAS EVER WRONG AND NOTHING WAS REPAIRED BY LEXUS, ITS APPARENT TO ME AND MY MECHANIC THAT REPAIRS HAVE BEEN MADE BY THEM TO FIX THE PROBLEM WITHOUT IT BEING DOCUMENTED. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 1048619 [ODINO] => 10573540 [MFR_NAME] => Toyota Motor Corporation [MAKETXT] => LEXUS [MODELTXT] => ES 350 [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140318 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => GRAND PRAIRIE [STATE] => TX [VIN] => JTHBK1GG1E2 [DATEA] => 20140319 [LDATE] => 20140319 [MILES] => 693 [OCCURENCES] => 1 [CDESCR] => ON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC. ALTHOUGH LEXUS CLAIMS NO REPAIRS WERE DONE SINCE THEY DIDN'T FIND A PROBLEM, THE TEST NOW SHOWS THE MOTOR MOUNTS AS BEING IN WORKING ORDER (MAGICALLY) ALTHOUGH LEXUS DENIES NOTHING WAS EVER WRONG AND NOTHING WAS REPAIRED BY LEXUS, ITS APPARENT TO ME AND MY MECHANIC THAT REPAIRS HAVE BEEN MADE BY THEM TO FIX THE PROBLEM WITHOUT IT BEING DOCUMENTED. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [2] => Array ( [CMPLID] => 1048620 [ODINO] => 10573540 [MFR_NAME] => Toyota Motor Corporation [MAKETXT] => LEXUS [MODELTXT] => ES 350 [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140318 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STRUCTURE:BODY [CITY] => GRAND PRAIRIE [STATE] => TX [VIN] => JTHBK1GG1E2 [DATEA] => 20140319 [LDATE] => 20140319 [MILES] => 693 [OCCURENCES] => 1 [CDESCR] => ON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC. ALTHOUGH LEXUS CLAIMS NO REPAIRS WERE DONE SINCE THEY DIDN'T FIND A PROBLEM, THE TEST NOW SHOWS THE MOTOR MOUNTS AS BEING IN WORKING ORDER (MAGICALLY) ALTHOUGH LEXUS DENIES NOTHING WAS EVER WRONG AND NOTHING WAS REPAIRED BY LEXUS, ITS APPARENT TO ME AND MY MECHANIC THAT REPAIRS HAVE BEEN MADE BY THEM TO FIX THE PROBLEM WITHOUT IT BEING DOCUMENTED. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [3] => Array ( [CMPLID] => 1082927 [ODINO] => 10608573 [MFR_NAME] => Toyota Motor Corporation [MAKETXT] => LEXUS [MODELTXT] => ES 350 [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140603 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VISIBILITY/WIPER [CITY] => BOCA RATON [STATE] => FL [VIN] => [DATEA] => 20140707 [LDATE] => 20140707 [MILES] => 0 [OCCURENCES] => 0 [CDESCR] => WE DRIVE A LEXUS. OUR CHILDREN DRIVE A TOYOTA. THE PROBLEM IS, THEREFORE, IDENTICAL. WHEN ONE STARTS THE VEHICLE, PARTICULARLY IN A PARKING LOT, ONE EXPECTS THE REAR VIEW CAMERA FEATURE TO BE AVAILABLE. THIS DOES NOT HAPPEN WITH THE LEXUS AND TOYOTA SYSTEM. AT THE INSTANT THAT ONE IS READY TO BACK OUT OF ONE'S PLACE, THE UPPER 15 -20% OF THE REAR VIEWING AREA IS COVERED WITH A SERIES OF MESSAGES TRANSMITTING INFORMATION ABOUT THE BLUETOOTH STATUS. THIS INFORMATION MAY BE IMPORTANT TO A 14-YEAR OLD, BUT NOT TO A DRIVER. ONE HAS TWO ALTERNATIVES; EITHER BACK UP BLIND (NEGATING THE WHOLE REASON FOR THE BACK UP SYSTEM) OR WAIT FOR THE MESSAGES TO FINISH, WASTING GASOLINE. I REQUESTED THE DEALER TO OVERRIDE THIS PROBLEM, BUT I WAS TOLD THAT IT COULD NOT BE DONE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) ) lexus es 350 Problems

lexus es 350 Problems

lexus es 350 2014 Complaints

SERVICE BRAKES

on 03/18/14 (morning), an independent mechanic inspected and concluded through testing that one of the engine motor mounts was broken/defective and needs to be replaced. i was present for the test and the mechanic walked me through each step and pointed out exactly what was happening and why. on 03/19/14 (morning), lexus dealership denies anything is wrong with the motor mounts and cannot "replicate" the problem. on 03/19/14 (afternoon) i met with the lexus service technician and we perform the exact same test as my independent mechanic. although lexus claims no repairs were done since they didn't find a problem, the test now shows the motor mounts as being in working order (magically) although lexus denies nothing was ever wrong and nothing was repaired by lexus, its apparent to me and my mechanic that repairs have been made by them to fix the problem without it being documented.

Reported in: GRAND PRAIRIE TX || Crash: N || VIN #: JTHBK1GG1E2

ENGINE

on 03/18/14 (morning), an independent mechanic inspected and concluded through testing that one of the engine motor mounts was broken/defective and needs to be replaced. i was present for the test and the mechanic walked me through each step and pointed out exactly what was happening and why. on 03/19/14 (morning), lexus dealership denies anything is wrong with the motor mounts and cannot "replicate" the problem. on 03/19/14 (afternoon) i met with the lexus service technician and we perform the exact same test as my independent mechanic. although lexus claims no repairs were done since they didn't find a problem, the test now shows the motor mounts as being in working order (magically) although lexus denies nothing was ever wrong and nothing was repaired by lexus, its apparent to me and my mechanic that repairs have been made by them to fix the problem without it being documented.

Reported in: GRAND PRAIRIE TX || Crash: N || VIN #: JTHBK1GG1E2

STRUCTURE:BODY

on 03/18/14 (morning), an independent mechanic inspected and concluded through testing that one of the engine motor mounts was broken/defective and needs to be replaced. i was present for the test and the mechanic walked me through each step and pointed out exactly what was happening and why. on 03/19/14 (morning), lexus dealership denies anything is wrong with the motor mounts and cannot "replicate" the problem. on 03/19/14 (afternoon) i met with the lexus service technician and we perform the exact same test as my independent mechanic. although lexus claims no repairs were done since they didn't find a problem, the test now shows the motor mounts as being in working order (magically) although lexus denies nothing was ever wrong and nothing was repaired by lexus, its apparent to me and my mechanic that repairs have been made by them to fix the problem without it being documented.

Reported in: GRAND PRAIRIE TX || Crash: N || VIN #: JTHBK1GG1E2

VISIBILITY/WIPER

we drive a lexus. our children drive a toyota. the problem is, therefore, identical. when one starts the vehicle, particularly in a parking lot, one expects the rear view camera feature to be available. this does not happen with the lexus and toyota system. at the instant that one is ready to back out of one's place, the upper 15 -20% of the rear viewing area is covered with a series of messages transmitting information about the bluetooth status. this information may be important to a 14-year old, but not to a driver. one has two alternatives; either back up blind (negating the whole reason for the back up system) or wait for the messages to finish, wasting gasoline. i requested the dealer to override this problem, but i was told that it could not be done.

Reported in: BOCA RATON FL || Crash: N || VIN #: