Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2022-2023 Range Rover vehicles. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N946
Recall Date: Dec 19, 2024
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2022-2023 Land Rover Range Rover vehicles. The rear taillight link may be damaged, which can cause exterior vehicle lights, including the rear light mounted in the body, taillights, brake lights, and turn signals to fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N784
Recall Date: Jun 1, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2022-2023 Land Rover Range Rover and 2023 Land Rover Range Rover Sport vehicles. The second-row seat armrest storage compartment latch may fail, allowing the objects from within to be unsecured in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N789
Recall Date: May 4, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2022-2023 Land Rover Range Rover vehicles equipped with seven seats. The second-row left seat frame may have been insufficiently welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N783
Recall Date: Apr 6, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling one 2023 Land Rover Range Rover vehicle. A gasket on the turbo oil drain pipe may be incorrectly installed or missing, which can result in an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N780
Recall Date: Mar 30, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2023 Range Rover Sport, 2020-2023 Range Rover, Defender, 2022-2023 Discovery, and 2023 Range Rover Velar vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N763
Recall Date: Feb 2, 2023
Consumer Complaints
20 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally. There was no warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. In addition, the contact stated that the rear passenger’s side door failed to latch as intended, and there was sand and leaves from the outside enter the vehicle due to the failure. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a trim piece was replaced. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally. There was no warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. In addition, the contact stated that the rear passenger’s side door failed to latch as intended, and there was sand and leaves from the outside enter the vehicle due to the failure. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a trim piece was replaced. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally. There was no warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. In addition, the contact stated that the rear passenger’s side door failed to latch as intended, and there was sand and leaves from the outside enter the vehicle due to the failure. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a trim piece was replaced. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11661322
Recall Date: May 15, 2025
Jaguar Land Rover North America, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2023 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally. There was no warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. In addition, the contact stated that the rear passenger’s side door failed to latch as intended, and there was sand and leaves from the outside enter the vehicle due to the failure. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a trim piece was replaced. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally. There was no warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. In addition, the contact stated that the rear passenger’s side door failed to latch as intended, and there was sand and leaves from the outside enter the vehicle due to the failure. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a trim piece was replaced. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally. There was no warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. In addition, the contact stated that the rear passenger’s side door failed to latch as intended, and there was sand and leaves from the outside enter the vehicle due to the failure. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a trim piece was replaced. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11661322
Recall Date: May 15, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased this Range Rover in November of 2022. The vehicle was serviced once at the dealership for wind noise on June 26, 2023. The vehicle was parked at my home for a week while our family was on vacation before I returned on August 10th, 2023. It was not driven during this time period. On August 10th, 2023 I came out of the house to drive the vehicle and remotely unlocked the car and sat in the vehicle. One of my children's cars was parked behind me, so I got out of the car and took another vehicle to run a quick 20 minute errand. I returned home and went inside the house. Shortly thereafter the Range Rover caught fire under the hood on the passenger side of the vehicle. The vehicle was parked under the soffit of my house and ended up catching my entire house on fire. The car continued to burn under the hood until it was put out by the fire department. The fire department and other investigators traced the source of the fire to the right front portion of the Range Rover under the hood on the passenger side. My neighbor also witnessed the car buring in this area right before he went to get a fire extinguisher and call the fire department.
Corrective Action:
I purchased this Range Rover in November of 2022. The vehicle was serviced once at the dealership for wind noise on June 26, 2023. The vehicle was parked at my home for a week while our family was on vacation before I returned on August 10th, 2023. It was not driven during this time period. On August 10th, 2023 I came out of the house to drive the vehicle and remotely unlocked the car and sat in the vehicle. One of my children's cars was parked behind me, so I got out of the car and took another vehicle to run a quick 20 minute errand. I returned home and went inside the house. Shortly thereafter the Range Rover caught fire under the hood on the passenger side of the vehicle. The vehicle was parked under the soffit of my house and ended up catching my entire house on fire. The car continued to burn under the hood until it was put out by the fire department. The fire department and other investigators traced the source of the fire to the right front portion of the Range Rover under the hood on the passenger side. My neighbor also witnessed the car buring in this area right before he went to get a fire extinguisher and call the fire department.
Additional Notes:
I purchased this Range Rover in November of 2022. The vehicle was serviced once at the dealership for wind noise on June 26, 2023. The vehicle was parked at my home for a week while our family was on vacation before I returned on August 10th, 2023. It was not driven during this time period. On August 10th, 2023 I came out of the house to drive the vehicle and remotely unlocked the car and sat in the vehicle. One of my children's cars was parked behind me, so I got out of the car and took another vehicle to run a quick 20 minute errand. I returned home and went inside the house. Shortly thereafter the Range Rover caught fire under the hood on the passenger side of the vehicle. The vehicle was parked under the soffit of my house and ended up catching my entire house on fire. The car continued to burn under the hood until it was put out by the fire department. The fire department and other investigators traced the source of the fire to the right front portion of the Range Rover under the hood on the passenger side. My neighbor also witnessed the car buring in this area right before he went to get a fire extinguisher and call the fire department.
Mfg Campaign: 11647651
Recall Date: Mar 11, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased this Range Rover in November of 2022. The vehicle was serviced once at the dealership for wind noise on June 26, 2023. The vehicle was parked at my home for a week while our family was on vacation before I returned on August 10th, 2023. It was not driven during this time period. On August 10th, 2023 I came out of the house to drive the vehicle and remotely unlocked the car and sat in the vehicle. One of my children's cars was parked behind me, so I got out of the car and took another vehicle to run a quick 20 minute errand. I returned home and went inside the house. Shortly thereafter the Range Rover caught fire under the hood on the passenger side of the vehicle. The vehicle was parked under the soffit of my house and ended up catching my entire house on fire. The car continued to burn under the hood until it was put out by the fire department. The fire department and other investigators traced the source of the fire to the right front portion of the Range Rover under the hood on the passenger side. My neighbor also witnessed the car buring in this area right before he went to get a fire extinguisher and call the fire department.
Corrective Action:
I purchased this Range Rover in November of 2022. The vehicle was serviced once at the dealership for wind noise on June 26, 2023. The vehicle was parked at my home for a week while our family was on vacation before I returned on August 10th, 2023. It was not driven during this time period. On August 10th, 2023 I came out of the house to drive the vehicle and remotely unlocked the car and sat in the vehicle. One of my children's cars was parked behind me, so I got out of the car and took another vehicle to run a quick 20 minute errand. I returned home and went inside the house. Shortly thereafter the Range Rover caught fire under the hood on the passenger side of the vehicle. The vehicle was parked under the soffit of my house and ended up catching my entire house on fire. The car continued to burn under the hood until it was put out by the fire department. The fire department and other investigators traced the source of the fire to the right front portion of the Range Rover under the hood on the passenger side. My neighbor also witnessed the car buring in this area right before he went to get a fire extinguisher and call the fire department.
Additional Notes:
I purchased this Range Rover in November of 2022. The vehicle was serviced once at the dealership for wind noise on June 26, 2023. The vehicle was parked at my home for a week while our family was on vacation before I returned on August 10th, 2023. It was not driven during this time period. On August 10th, 2023 I came out of the house to drive the vehicle and remotely unlocked the car and sat in the vehicle. One of my children's cars was parked behind me, so I got out of the car and took another vehicle to run a quick 20 minute errand. I returned home and went inside the house. Shortly thereafter the Range Rover caught fire under the hood on the passenger side of the vehicle. The vehicle was parked under the soffit of my house and ended up catching my entire house on fire. The car continued to burn under the hood until it was put out by the fire department. The fire department and other investigators traced the source of the fire to the right front portion of the Range Rover under the hood on the passenger side. My neighbor also witnessed the car buring in this area right before he went to get a fire extinguisher and call the fire department.
Mfg Campaign: 11647651
Recall Date: Mar 11, 2025
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this Range Rover in November of 2022. The vehicle was serviced once at the dealership for wind noise on June 26, 2023. The vehicle was parked at my home for a week while our family was on vacation before I returned on August 10th, 2023. It was not driven during this time period. On August 10th, 2023 I came out of the house to drive the vehicle and remotely unlocked the car and sat in the vehicle. One of my children's cars was parked behind me, so I got out of the car and took another vehicle to run a quick 20 minute errand. I returned home and went inside the house. Shortly thereafter the Range Rover caught fire under the hood on the passenger side of the vehicle. The vehicle was parked under the soffit of my house and ended up catching my entire house on fire. The car continued to burn under the hood until it was put out by the fire department. The fire department and other investigators traced the source of the fire to the right front portion of the Range Rover under the hood on the passenger side. My neighbor also witnessed the car buring in this area right before he went to get a fire extinguisher and call the fire department.
Corrective Action:
I purchased this Range Rover in November of 2022. The vehicle was serviced once at the dealership for wind noise on June 26, 2023. The vehicle was parked at my home for a week while our family was on vacation before I returned on August 10th, 2023. It was not driven during this time period. On August 10th, 2023 I came out of the house to drive the vehicle and remotely unlocked the car and sat in the vehicle. One of my children's cars was parked behind me, so I got out of the car and took another vehicle to run a quick 20 minute errand. I returned home and went inside the house. Shortly thereafter the Range Rover caught fire under the hood on the passenger side of the vehicle. The vehicle was parked under the soffit of my house and ended up catching my entire house on fire. The car continued to burn under the hood until it was put out by the fire department. The fire department and other investigators traced the source of the fire to the right front portion of the Range Rover under the hood on the passenger side. My neighbor also witnessed the car buring in this area right before he went to get a fire extinguisher and call the fire department.
Additional Notes:
I purchased this Range Rover in November of 2022. The vehicle was serviced once at the dealership for wind noise on June 26, 2023. The vehicle was parked at my home for a week while our family was on vacation before I returned on August 10th, 2023. It was not driven during this time period. On August 10th, 2023 I came out of the house to drive the vehicle and remotely unlocked the car and sat in the vehicle. One of my children's cars was parked behind me, so I got out of the car and took another vehicle to run a quick 20 minute errand. I returned home and went inside the house. Shortly thereafter the Range Rover caught fire under the hood on the passenger side of the vehicle. The vehicle was parked under the soffit of my house and ended up catching my entire house on fire. The car continued to burn under the hood until it was put out by the fire department. The fire department and other investigators traced the source of the fire to the right front portion of the Range Rover under the hood on the passenger side. My neighbor also witnessed the car buring in this area right before he went to get a fire extinguisher and call the fire department.
Mfg Campaign: 11647651
Recall Date: Mar 11, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SEATS
Potential Consequences:
Seats are electric in the rear and do not have any sensors if someone is sitting in them. The seats will fold and crush occupant. We have had 3 incidents leading to minor injuries with different children where the child will inadvertently hit the seat folding button and get injured. This occurred for the 3rd time when my business partner borrowed the vehicle this last weekend for a ski trip and his [XXX] son's arm got stuck in the seat. Happened to me with my [XXX] daughter who was only not crushed because of the car seat. Also, my CFO, [XXX] has borrowed the car, and his [XXX] son got injured with it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Seats are electric in the rear and do not have any sensors if someone is sitting in them. The seats will fold and crush occupant. We have had 3 incidents leading to minor injuries with different children where the child will inadvertently hit the seat folding button and get injured. This occurred for the 3rd time when my business partner borrowed the vehicle this last weekend for a ski trip and his [XXX] son's arm got stuck in the seat. Happened to me with my [XXX] daughter who was only not crushed because of the car seat. Also, my CFO, [XXX] has borrowed the car, and his [XXX] son got injured with it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Seats are electric in the rear and do not have any sensors if someone is sitting in them. The seats will fold and crush occupant. We have had 3 incidents leading to minor injuries with different children where the child will inadvertently hit the seat folding button and get injured. This occurred for the 3rd time when my business partner borrowed the vehicle this last weekend for a ski trip and his [XXX] son's arm got stuck in the seat. Happened to me with my [XXX] daughter who was only not crushed because of the car seat. Also, my CFO, [XXX] has borrowed the car, and his [XXX] son got injured with it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11640452
Recall Date: Feb 3, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Multiple Safety Concerns: 1)The vehicles Emergency Braking System engaged TWICE, SUDDENLY, and in busy traffic/highway situations. Now told BREAK PADS AND ROTORS are worn and rusted badly-unusually soon for a newly purchased car-less than a year old. The Austin Jaguar Land Rover dealership’s service person told me “most clients are replacing at 9,500 miles.” If this is truly the case, then why would my sensor warning system not alert me sooner? 2) The vehicle engine coolant light keeps coming on. Dealer told me to “top it off.” I check weekly and have to refill the coolant tank-now worried vehicle has faulted hoses or radiator and will overheat & catch on fire. There are a high number of owners of this vehicle brand, make, and model that are inquiring online about these safety concerns. Please investigate. Looking forward to a response.
Corrective Action:
Multiple Safety Concerns: 1)The vehicles Emergency Braking System engaged TWICE, SUDDENLY, and in busy traffic/highway situations. Now told BREAK PADS AND ROTORS are worn and rusted badly-unusually soon for a newly purchased car-less than a year old. The Austin Jaguar Land Rover dealership’s service person told me “most clients are replacing at 9,500 miles.” If this is truly the case, then why would my sensor warning system not alert me sooner? 2) The vehicle engine coolant light keeps coming on. Dealer told me to “top it off.” I check weekly and have to refill the coolant tank-now worried vehicle has faulted hoses or radiator and will overheat & catch on fire. There are a high number of owners of this vehicle brand, make, and model that are inquiring online about these safety concerns. Please investigate. Looking forward to a response.
Additional Notes:
Multiple Safety Concerns: 1)The vehicles Emergency Braking System engaged TWICE, SUDDENLY, and in busy traffic/highway situations. Now told BREAK PADS AND ROTORS are worn and rusted badly-unusually soon for a newly purchased car-less than a year old. The Austin Jaguar Land Rover dealership’s service person told me “most clients are replacing at 9,500 miles.” If this is truly the case, then why would my sensor warning system not alert me sooner? 2) The vehicle engine coolant light keeps coming on. Dealer told me to “top it off.” I check weekly and have to refill the coolant tank-now worried vehicle has faulted hoses or radiator and will overheat & catch on fire. There are a high number of owners of this vehicle brand, make, and model that are inquiring online about these safety concerns. Please investigate. Looking forward to a response.
Mfg Campaign: 11621538
Recall Date: Oct 23, 2024
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Multiple Safety Concerns: 1)The vehicles Emergency Braking System engaged TWICE, SUDDENLY, and in busy traffic/highway situations. Now told BREAK PADS AND ROTORS are worn and rusted badly-unusually soon for a newly purchased car-less than a year old. The Austin Jaguar Land Rover dealership’s service person told me “most clients are replacing at 9,500 miles.” If this is truly the case, then why would my sensor warning system not alert me sooner? 2) The vehicle engine coolant light keeps coming on. Dealer told me to “top it off.” I check weekly and have to refill the coolant tank-now worried vehicle has faulted hoses or radiator and will overheat & catch on fire. There are a high number of owners of this vehicle brand, make, and model that are inquiring online about these safety concerns. Please investigate. Looking forward to a response.
Corrective Action:
Multiple Safety Concerns: 1)The vehicles Emergency Braking System engaged TWICE, SUDDENLY, and in busy traffic/highway situations. Now told BREAK PADS AND ROTORS are worn and rusted badly-unusually soon for a newly purchased car-less than a year old. The Austin Jaguar Land Rover dealership’s service person told me “most clients are replacing at 9,500 miles.” If this is truly the case, then why would my sensor warning system not alert me sooner? 2) The vehicle engine coolant light keeps coming on. Dealer told me to “top it off.” I check weekly and have to refill the coolant tank-now worried vehicle has faulted hoses or radiator and will overheat & catch on fire. There are a high number of owners of this vehicle brand, make, and model that are inquiring online about these safety concerns. Please investigate. Looking forward to a response.
Additional Notes:
Multiple Safety Concerns: 1)The vehicles Emergency Braking System engaged TWICE, SUDDENLY, and in busy traffic/highway situations. Now told BREAK PADS AND ROTORS are worn and rusted badly-unusually soon for a newly purchased car-less than a year old. The Austin Jaguar Land Rover dealership’s service person told me “most clients are replacing at 9,500 miles.” If this is truly the case, then why would my sensor warning system not alert me sooner? 2) The vehicle engine coolant light keeps coming on. Dealer told me to “top it off.” I check weekly and have to refill the coolant tank-now worried vehicle has faulted hoses or radiator and will overheat & catch on fire. There are a high number of owners of this vehicle brand, make, and model that are inquiring online about these safety concerns. Please investigate. Looking forward to a response.
Mfg Campaign: 11621538
Recall Date: Oct 23, 2024
Jaguar Land Rover North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Multiple Safety Concerns: 1)The vehicles Emergency Braking System engaged TWICE, SUDDENLY, and in busy traffic/highway situations. Now told BREAK PADS AND ROTORS are worn and rusted badly-unusually soon for a newly purchased car-less than a year old. The Austin Jaguar Land Rover dealership’s service person told me “most clients are replacing at 9,500 miles.” If this is truly the case, then why would my sensor warning system not alert me sooner? 2) The vehicle engine coolant light keeps coming on. Dealer told me to “top it off.” I check weekly and have to refill the coolant tank-now worried vehicle has faulted hoses or radiator and will overheat & catch on fire. There are a high number of owners of this vehicle brand, make, and model that are inquiring online about these safety concerns. Please investigate. Looking forward to a response.
Corrective Action:
Multiple Safety Concerns: 1)The vehicles Emergency Braking System engaged TWICE, SUDDENLY, and in busy traffic/highway situations. Now told BREAK PADS AND ROTORS are worn and rusted badly-unusually soon for a newly purchased car-less than a year old. The Austin Jaguar Land Rover dealership’s service person told me “most clients are replacing at 9,500 miles.” If this is truly the case, then why would my sensor warning system not alert me sooner? 2) The vehicle engine coolant light keeps coming on. Dealer told me to “top it off.” I check weekly and have to refill the coolant tank-now worried vehicle has faulted hoses or radiator and will overheat & catch on fire. There are a high number of owners of this vehicle brand, make, and model that are inquiring online about these safety concerns. Please investigate. Looking forward to a response.
Additional Notes:
Multiple Safety Concerns: 1)The vehicles Emergency Braking System engaged TWICE, SUDDENLY, and in busy traffic/highway situations. Now told BREAK PADS AND ROTORS are worn and rusted badly-unusually soon for a newly purchased car-less than a year old. The Austin Jaguar Land Rover dealership’s service person told me “most clients are replacing at 9,500 miles.” If this is truly the case, then why would my sensor warning system not alert me sooner? 2) The vehicle engine coolant light keeps coming on. Dealer told me to “top it off.” I check weekly and have to refill the coolant tank-now worried vehicle has faulted hoses or radiator and will overheat & catch on fire. There are a high number of owners of this vehicle brand, make, and model that are inquiring online about these safety concerns. Please investigate. Looking forward to a response.
Mfg Campaign: 11621538
Recall Date: Oct 23, 2024
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes failed after less than 12000 miles.
Corrective Action:
Brakes failed after less than 12000 miles.
Additional Notes:
Brakes failed after less than 12000 miles.
Mfg Campaign: 11601786
Recall Date: Jul 13, 2024
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Problems with brakes. poor braking . then warning sign should break pads worn at 12K miles. I have read many reports about similar defects for the new range rover. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Problems with brakes. poor braking . then warning sign should break pads worn at 12K miles. I have read many reports about similar defects for the new range rover. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Problems with brakes. poor braking . then warning sign should break pads worn at 12K miles. I have read many reports about similar defects for the new range rover. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11593423
Recall Date: Jun 10, 2024
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 Land Rover Ranger Rover. The contact stated that while operating the vehicle the "Service Brakes" and "Low Coolant" warning lights were illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 15,000.
Corrective Action:
The contact owns a 2023 Land Rover Ranger Rover. The contact stated that while operating the vehicle the "Service Brakes" and "Low Coolant" warning lights were illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 15,000.
Additional Notes:
The contact owns a 2023 Land Rover Ranger Rover. The contact stated that while operating the vehicle the "Service Brakes" and "Low Coolant" warning lights were illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 15,000.
Mfg Campaign: 11582424
Recall Date: Apr 11, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 Land Rover Ranger Rover. The contact stated that while operating the vehicle the "Service Brakes" and "Low Coolant" warning lights were illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 15,000.
Corrective Action:
The contact owns a 2023 Land Rover Ranger Rover. The contact stated that while operating the vehicle the "Service Brakes" and "Low Coolant" warning lights were illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 15,000.
Additional Notes:
The contact owns a 2023 Land Rover Ranger Rover. The contact stated that while operating the vehicle the "Service Brakes" and "Low Coolant" warning lights were illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 15,000.
Mfg Campaign: 11582424
Recall Date: Apr 11, 2024
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
This vehicle is a 2023 Range Rover . I took it in to have the winter tires removed and the summer tires installed. Range Rover did a vehicle inspection and it showed the brake pad wear on the front as being a #7 and the rear as a #2. The scale is 1 to 10 , Ten being NO wear or new pads. I have the write up from Range Rover and pictures they took . I also have the bad brake pads that look like they are flaking away. The repair cost was $2,459.97. The service technician told us this was his 5th 2023 large Range Rover he has done so far this year. They also mentioned that they never do brake pads on a 1 year old vehicle ,let alone 5 vehicles so far this year. As expected i called Range Rover support line with NO answers or resolutions. The majority of my wife's travels in this vehicle have my children with her . Not sure if you can notify Range Rover of this issue, I understand they are a foreign company. Thank you for any help you can provide. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This vehicle is a 2023 Range Rover . I took it in to have the winter tires removed and the summer tires installed. Range Rover did a vehicle inspection and it showed the brake pad wear on the front as being a #7 and the rear as a #2. The scale is 1 to 10 , Ten being NO wear or new pads. I have the write up from Range Rover and pictures they took . I also have the bad brake pads that look like they are flaking away. The repair cost was $2,459.97. The service technician told us this was his 5th 2023 large Range Rover he has done so far this year. They also mentioned that they never do brake pads on a 1 year old vehicle ,let alone 5 vehicles so far this year. As expected i called Range Rover support line with NO answers or resolutions. The majority of my wife's travels in this vehicle have my children with her . Not sure if you can notify Range Rover of this issue, I understand they are a foreign company. Thank you for any help you can provide. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This vehicle is a 2023 Range Rover . I took it in to have the winter tires removed and the summer tires installed. Range Rover did a vehicle inspection and it showed the brake pad wear on the front as being a #7 and the rear as a #2. The scale is 1 to 10 , Ten being NO wear or new pads. I have the write up from Range Rover and pictures they took . I also have the bad brake pads that look like they are flaking away. The repair cost was $2,459.97. The service technician told us this was his 5th 2023 large Range Rover he has done so far this year. They also mentioned that they never do brake pads on a 1 year old vehicle ,let alone 5 vehicles so far this year. As expected i called Range Rover support line with NO answers or resolutions. The majority of my wife's travels in this vehicle have my children with her . Not sure if you can notify Range Rover of this issue, I understand they are a foreign company. Thank you for any help you can provide. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11582194
Recall Date: Apr 10, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle does not go into gear in timely way..I put car in reverse and occasionally it stays in drive. Very dangerous to assume your car is backing up but goes forward. It happened to my son also when driving my car. Seems like there is lag time between shifting gears and vehicle actually going into gear. I just spoke to three other owners of my make, year and model of car and they said they have had same issues.
Corrective Action:
The vehicle does not go into gear in timely way..I put car in reverse and occasionally it stays in drive. Very dangerous to assume your car is backing up but goes forward. It happened to my son also when driving my car. Seems like there is lag time between shifting gears and vehicle actually going into gear. I just spoke to three other owners of my make, year and model of car and they said they have had same issues.
Additional Notes:
The vehicle does not go into gear in timely way..I put car in reverse and occasionally it stays in drive. Very dangerous to assume your car is backing up but goes forward. It happened to my son also when driving my car. Seems like there is lag time between shifting gears and vehicle actually going into gear. I just spoke to three other owners of my make, year and model of car and they said they have had same issues.
Mfg Campaign: 11571687
Recall Date: Feb 13, 2024
Jaguar Land Rover North America, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The vehicle does not go into gear in timely way..I put car in reverse and occasionally it stays in drive. Very dangerous to assume your car is backing up but goes forward. It happened to my son also when driving my car. Seems like there is lag time between shifting gears and vehicle actually going into gear. I just spoke to three other owners of my make, year and model of car and they said they have had same issues.
Corrective Action:
The vehicle does not go into gear in timely way..I put car in reverse and occasionally it stays in drive. Very dangerous to assume your car is backing up but goes forward. It happened to my son also when driving my car. Seems like there is lag time between shifting gears and vehicle actually going into gear. I just spoke to three other owners of my make, year and model of car and they said they have had same issues.
Additional Notes:
The vehicle does not go into gear in timely way..I put car in reverse and occasionally it stays in drive. Very dangerous to assume your car is backing up but goes forward. It happened to my son also when driving my car. Seems like there is lag time between shifting gears and vehicle actually going into gear. I just spoke to three other owners of my make, year and model of car and they said they have had same issues.
Mfg Campaign: 11571687
Recall Date: Feb 13, 2024
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes making squealing noise and brake pads worn out front and rear within 17000 miles.
Corrective Action:
Brakes making squealing noise and brake pads worn out front and rear within 17000 miles.
Additional Notes:
Brakes making squealing noise and brake pads worn out front and rear within 17000 miles.
Mfg Campaign: 11551945
Recall Date: Oct 25, 2023
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Range Rover dash displays that the door is open but it is not. When the Range Rover comes to a stop the Range Rover does not move. It has occurred 10 times, this last time it stopped traffic at an intersection and Bexar County Sheriff’s had to arrive at scene. I have Video of what happens each time it comes to a stop.
Corrective Action:
The Range Rover dash displays that the door is open but it is not. When the Range Rover comes to a stop the Range Rover does not move. It has occurred 10 times, this last time it stopped traffic at an intersection and Bexar County Sheriff’s had to arrive at scene. I have Video of what happens each time it comes to a stop.
Additional Notes:
The Range Rover dash displays that the door is open but it is not. When the Range Rover comes to a stop the Range Rover does not move. It has occurred 10 times, this last time it stopped traffic at an intersection and Bexar County Sheriff’s had to arrive at scene. I have Video of what happens each time it comes to a stop.
Mfg Campaign: 11531988
Recall Date: Jul 13, 2023
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Left rear tail lamp not illuminating. Investigation: Verified connection to find wire cut and corroded, wire was touching a plastic bracket on the vehicle because the trim that covers the harness had a foam on it and that was pushing the tail lamp harness onto the bracket causing it to rub. Then with time water made it's way in and corroded/cut the wire.
Corrective Action:
Left rear tail lamp not illuminating. Investigation: Verified connection to find wire cut and corroded, wire was touching a plastic bracket on the vehicle because the trim that covers the harness had a foam on it and that was pushing the tail lamp harness onto the bracket causing it to rub. Then with time water made it's way in and corroded/cut the wire.
Additional Notes:
Left rear tail lamp not illuminating. Investigation: Verified connection to find wire cut and corroded, wire was touching a plastic bracket on the vehicle because the trim that covers the harness had a foam on it and that was pushing the tail lamp harness onto the bracket causing it to rub. Then with time water made it's way in and corroded/cut the wire.
Mfg Campaign: 11521282
Recall Date: May 10, 2023
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We purchased the vehicle new January 2023 and we drove for a couple of months without any issue, suddenly after filling the gas tank on Monday 4/10/2023 we noticed that the gas gauge dropped significantly after about an hour of drive time, later that evening the garage began smelling like gas through out the night without any leaks. The next day taking kids to school the smell was very bad in the car that we were all light headed during the 30 minutes drive time and had to pull over to inspect the vehicle for fuel leaks and could not observe any leaks. We rolled the windows down in cold weather and proceeded with the drive. We took it to Landrover Denver in Littleton Colorado on 04/13/23, since then they have been struggling as well to find why it is smelling as bad as it is and they contacted Landrover USA without any luck, I contacted Landrover USA multiple times and they claim they aren’t aware of any of such issues with their vehicles and couldn’t be of help. I emphasized the safety concerns especially with all of our health, they insisted that they are not aware of any of such issues with the vehicles.
Corrective Action:
We purchased the vehicle new January 2023 and we drove for a couple of months without any issue, suddenly after filling the gas tank on Monday 4/10/2023 we noticed that the gas gauge dropped significantly after about an hour of drive time, later that evening the garage began smelling like gas through out the night without any leaks. The next day taking kids to school the smell was very bad in the car that we were all light headed during the 30 minutes drive time and had to pull over to inspect the vehicle for fuel leaks and could not observe any leaks. We rolled the windows down in cold weather and proceeded with the drive. We took it to Landrover Denver in Littleton Colorado on 04/13/23, since then they have been struggling as well to find why it is smelling as bad as it is and they contacted Landrover USA without any luck, I contacted Landrover USA multiple times and they claim they aren’t aware of any of such issues with their vehicles and couldn’t be of help. I emphasized the safety concerns especially with all of our health, they insisted that they are not aware of any of such issues with the vehicles.
Additional Notes:
We purchased the vehicle new January 2023 and we drove for a couple of months without any issue, suddenly after filling the gas tank on Monday 4/10/2023 we noticed that the gas gauge dropped significantly after about an hour of drive time, later that evening the garage began smelling like gas through out the night without any leaks. The next day taking kids to school the smell was very bad in the car that we were all light headed during the 30 minutes drive time and had to pull over to inspect the vehicle for fuel leaks and could not observe any leaks. We rolled the windows down in cold weather and proceeded with the drive. We took it to Landrover Denver in Littleton Colorado on 04/13/23, since then they have been struggling as well to find why it is smelling as bad as it is and they contacted Landrover USA without any luck, I contacted Landrover USA multiple times and they claim they aren’t aware of any of such issues with their vehicles and couldn’t be of help. I emphasized the safety concerns especially with all of our health, they insisted that they are not aware of any of such issues with the vehicles.
Mfg Campaign: 11519348
Recall Date: Apr 27, 2023
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