Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018-2022 Range Rover and Range Rover Sport vehicles equipped with a Surround Camera System. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N778
Recall Date: Jan 18, 2024
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2018-2020 Range Rover, Range Rover Sport, Discovery, and Range Rover Velar vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N556
Recall Date: Feb 25, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019 Range Rover, Range Rover Sport, Range Rover Velar and Discovery vehicles. The affected vehicles are equipped with V6 or V8 engines whose crankshaft pulley retaining bolt may fracture possibly resulting in engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N276
Recall Date: Jan 17, 2019
Consumer Complaints
16 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
“Gearbox Fault” error popped on dash. Vehicle stopped changing gears while driving. Went into limp mode. Toward to Land Rover dealership. Technician states that there is a fault inside the TCM module within the transmission. Which caused the transmission to fail.
Corrective Action:
“Gearbox Fault” error popped on dash. Vehicle stopped changing gears while driving. Went into limp mode. Toward to Land Rover dealership. Technician states that there is a fault inside the TCM module within the transmission. Which caused the transmission to fail.
Additional Notes:
“Gearbox Fault” error popped on dash. Vehicle stopped changing gears while driving. Went into limp mode. Toward to Land Rover dealership. Technician states that there is a fault inside the TCM module within the transmission. Which caused the transmission to fail.
Mfg Campaign: 11650671
Recall Date: Mar 26, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
“Gearbox Fault” error popped on dash. Vehicle stopped changing gears while driving. Went into limp mode. Toward to Land Rover dealership. Technician states that there is a fault inside the TCM module within the transmission. Which caused the transmission to fail.
Corrective Action:
“Gearbox Fault” error popped on dash. Vehicle stopped changing gears while driving. Went into limp mode. Toward to Land Rover dealership. Technician states that there is a fault inside the TCM module within the transmission. Which caused the transmission to fail.
Additional Notes:
“Gearbox Fault” error popped on dash. Vehicle stopped changing gears while driving. Went into limp mode. Toward to Land Rover dealership. Technician states that there is a fault inside the TCM module within the transmission. Which caused the transmission to fail.
Mfg Campaign: 11650671
Recall Date: Mar 26, 2025
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
“Gearbox Fault” error popped on dash. Vehicle stopped changing gears while driving. Went into limp mode. Toward to Land Rover dealership. Technician states that there is a fault inside the TCM module within the transmission. Which caused the transmission to fail.
Corrective Action:
“Gearbox Fault” error popped on dash. Vehicle stopped changing gears while driving. Went into limp mode. Toward to Land Rover dealership. Technician states that there is a fault inside the TCM module within the transmission. Which caused the transmission to fail.
Additional Notes:
“Gearbox Fault” error popped on dash. Vehicle stopped changing gears while driving. Went into limp mode. Toward to Land Rover dealership. Technician states that there is a fault inside the TCM module within the transmission. Which caused the transmission to fail.
Mfg Campaign: 11650671
Recall Date: Mar 26, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Saw a recall for coolant lines on other land rover models but they have the same engine as my model. Land rover says my vin is not covered but it is doing exactly the same thing as the recalled models. I am losing coolant and can smell it through the vents into the cabin. I believe the issue extends beyond the initial models they stated. I believe it is a common issue with these particular engines. The 5.0L and the 3.0L.
Corrective Action:
Saw a recall for coolant lines on other land rover models but they have the same engine as my model. Land rover says my vin is not covered but it is doing exactly the same thing as the recalled models. I am losing coolant and can smell it through the vents into the cabin. I believe the issue extends beyond the initial models they stated. I believe it is a common issue with these particular engines. The 5.0L and the 3.0L.
Additional Notes:
Saw a recall for coolant lines on other land rover models but they have the same engine as my model. Land rover says my vin is not covered but it is doing exactly the same thing as the recalled models. I am losing coolant and can smell it through the vents into the cabin. I believe the issue extends beyond the initial models they stated. I believe it is a common issue with these particular engines. The 5.0L and the 3.0L.
Mfg Campaign: 11634085
Recall Date: Jan 4, 2025
Jaguar Land Rover North America, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
All four doors either are not locking when i lock the doors or they are not unlocking when i hit the unlock button. This cause the door to appear closed while not fully latched, potentially opening while driving. There is already a recall for this issue for my year and model but my VIN is not on the list.
Corrective Action:
All four doors either are not locking when i lock the doors or they are not unlocking when i hit the unlock button. This cause the door to appear closed while not fully latched, potentially opening while driving. There is already a recall for this issue for my year and model but my VIN is not on the list.
Additional Notes:
All four doors either are not locking when i lock the doors or they are not unlocking when i hit the unlock button. This cause the door to appear closed while not fully latched, potentially opening while driving. There is already a recall for this issue for my year and model but my VIN is not on the list.
Mfg Campaign: 11627829
Recall Date: Nov 28, 2024
Jaguar Land Rover North America, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Potential Consequences:
All four doors either are not locking when i lock the doors or they are not unlocking when i hit the unlock button. This cause the door to appear closed while not fully latched, potentially opening while driving. There is already a recall for this issue for my year and model but my VIN is not on the list.
Corrective Action:
All four doors either are not locking when i lock the doors or they are not unlocking when i hit the unlock button. This cause the door to appear closed while not fully latched, potentially opening while driving. There is already a recall for this issue for my year and model but my VIN is not on the list.
Additional Notes:
All four doors either are not locking when i lock the doors or they are not unlocking when i hit the unlock button. This cause the door to appear closed while not fully latched, potentially opening while driving. There is already a recall for this issue for my year and model but my VIN is not on the list.
Mfg Campaign: 11627829
Recall Date: Nov 28, 2024
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I own the above Land Rover Range Rover. While driving on the highway I heard a loud pop and then found that the interior glass panel of the sunroof was completed shattered into thousands of pieces. The sunroof is composed of two pieces of glass. The exterior glass was not affected. I did nothing to cause this to occur. I found reports online of similar occurrences. The sunroof was inspected by my local Range Rover dealer in Jackson, MS who had no explanation of how this happened or could happen. I was told I would be responsible for the repair. It has yet to be repaired.
Corrective Action:
I own the above Land Rover Range Rover. While driving on the highway I heard a loud pop and then found that the interior glass panel of the sunroof was completed shattered into thousands of pieces. The sunroof is composed of two pieces of glass. The exterior glass was not affected. I did nothing to cause this to occur. I found reports online of similar occurrences. The sunroof was inspected by my local Range Rover dealer in Jackson, MS who had no explanation of how this happened or could happen. I was told I would be responsible for the repair. It has yet to be repaired.
Additional Notes:
I own the above Land Rover Range Rover. While driving on the highway I heard a loud pop and then found that the interior glass panel of the sunroof was completed shattered into thousands of pieces. The sunroof is composed of two pieces of glass. The exterior glass was not affected. I did nothing to cause this to occur. I found reports online of similar occurrences. The sunroof was inspected by my local Range Rover dealer in Jackson, MS who had no explanation of how this happened or could happen. I was told I would be responsible for the repair. It has yet to be repaired.
Mfg Campaign: 11598009
Recall Date: Jul 1, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own the above Land Rover Range Rover. While driving on the highway I heard a loud pop and then found that the interior glass panel of the sunroof was completed shattered into thousands of pieces. The sunroof is composed of two pieces of glass. The exterior glass was not affected. I did nothing to cause this to occur. I found reports online of similar occurrences. The sunroof was inspected by my local Range Rover dealer in Jackson, MS who had no explanation of how this happened or could happen. I was told I would be responsible for the repair. It has yet to be repaired.
Corrective Action:
I own the above Land Rover Range Rover. While driving on the highway I heard a loud pop and then found that the interior glass panel of the sunroof was completed shattered into thousands of pieces. The sunroof is composed of two pieces of glass. The exterior glass was not affected. I did nothing to cause this to occur. I found reports online of similar occurrences. The sunroof was inspected by my local Range Rover dealer in Jackson, MS who had no explanation of how this happened or could happen. I was told I would be responsible for the repair. It has yet to be repaired.
Additional Notes:
I own the above Land Rover Range Rover. While driving on the highway I heard a loud pop and then found that the interior glass panel of the sunroof was completed shattered into thousands of pieces. The sunroof is composed of two pieces of glass. The exterior glass was not affected. I did nothing to cause this to occur. I found reports online of similar occurrences. The sunroof was inspected by my local Range Rover dealer in Jackson, MS who had no explanation of how this happened or could happen. I was told I would be responsible for the repair. It has yet to be repaired.
Mfg Campaign: 11598009
Recall Date: Jul 1, 2024
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The "3rd" brake light on Range Rovers, which are mounted under/on the SUV's rear spoiler, can detach and fly off at highway speeds, especially if any level of vibration is encountered. This high, center-mounted brake light is merely held in place with smooth clips that rely on friction to fasten them; there are no bolts, screws, pins, or even adhesive to securely fasten it. It can easily be removed from its frame (the rear spoiler) with just a slight amount of force. This is, in my opinion, a hazard to other drivers who may be following behind these SUVs.
Corrective Action:
The "3rd" brake light on Range Rovers, which are mounted under/on the SUV's rear spoiler, can detach and fly off at highway speeds, especially if any level of vibration is encountered. This high, center-mounted brake light is merely held in place with smooth clips that rely on friction to fasten them; there are no bolts, screws, pins, or even adhesive to securely fasten it. It can easily be removed from its frame (the rear spoiler) with just a slight amount of force. This is, in my opinion, a hazard to other drivers who may be following behind these SUVs.
Additional Notes:
The "3rd" brake light on Range Rovers, which are mounted under/on the SUV's rear spoiler, can detach and fly off at highway speeds, especially if any level of vibration is encountered. This high, center-mounted brake light is merely held in place with smooth clips that rely on friction to fasten them; there are no bolts, screws, pins, or even adhesive to securely fasten it. It can easily be removed from its frame (the rear spoiler) with just a slight amount of force. This is, in my opinion, a hazard to other drivers who may be following behind these SUVs.
Mfg Campaign: 11579692
Recall Date: Mar 27, 2024
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Placed car into park by moving gare dial from drive to Park. Got out of car and car started moving back and I was knocked down by the door and dragged by the car on the driveway. Suffered torn shin with 7 stiches to muscle and 14 stiches, broken foot and lacreations all over the back. 13 year old in the car pushed the off button to turn car off.
Corrective Action:
Placed car into park by moving gare dial from drive to Park. Got out of car and car started moving back and I was knocked down by the door and dragged by the car on the driveway. Suffered torn shin with 7 stiches to muscle and 14 stiches, broken foot and lacreations all over the back. 13 year old in the car pushed the off button to turn car off.
Additional Notes:
Placed car into park by moving gare dial from drive to Park. Got out of car and car started moving back and I was knocked down by the door and dragged by the car on the driveway. Suffered torn shin with 7 stiches to muscle and 14 stiches, broken foot and lacreations all over the back. 13 year old in the car pushed the off button to turn car off.
Mfg Campaign: 11532323
Recall Date: Jul 14, 2023
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Placed car into park by moving gare dial from drive to Park. Got out of car and car started moving back and I was knocked down by the door and dragged by the car on the driveway. Suffered torn shin with 7 stiches to muscle and 14 stiches, broken foot and lacreations all over the back. 13 year old in the car pushed the off button to turn car off.
Corrective Action:
Placed car into park by moving gare dial from drive to Park. Got out of car and car started moving back and I was knocked down by the door and dragged by the car on the driveway. Suffered torn shin with 7 stiches to muscle and 14 stiches, broken foot and lacreations all over the back. 13 year old in the car pushed the off button to turn car off.
Additional Notes:
Placed car into park by moving gare dial from drive to Park. Got out of car and car started moving back and I was knocked down by the door and dragged by the car on the driveway. Suffered torn shin with 7 stiches to muscle and 14 stiches, broken foot and lacreations all over the back. 13 year old in the car pushed the off button to turn car off.
Mfg Campaign: 11532323
Recall Date: Jul 14, 2023
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Land Rover Range Rover. The contact stated that while the vehicle was parked it shifted to reverse, rolled away, and dragged the contact down the street, and crashed into a fence. There were no warning lights illuminated. The contact sustained swelling and pain due to the crash and medical attention was provided. There was no fire, air bag deployment or a police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Corrective Action:
The contact owns a 2019 Land Rover Range Rover. The contact stated that while the vehicle was parked it shifted to reverse, rolled away, and dragged the contact down the street, and crashed into a fence. There were no warning lights illuminated. The contact sustained swelling and pain due to the crash and medical attention was provided. There was no fire, air bag deployment or a police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Additional Notes:
The contact owns a 2019 Land Rover Range Rover. The contact stated that while the vehicle was parked it shifted to reverse, rolled away, and dragged the contact down the street, and crashed into a fence. There were no warning lights illuminated. The contact sustained swelling and pain due to the crash and medical attention was provided. There was no fire, air bag deployment or a police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Mfg Campaign: 11429769
Recall Date: Aug 19, 2021
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving on a clear day on a Virginia State Highway at about 50 mph on Sunday, May 16, 2021, my wife and I heard and felt a very loud explosion as if the car had been hit by a very large object. We observed no immediate damage, saw no debris bounce off the car and the car that was closely following us made no evasive movements as if there was debris in their path. We stopped within a few hundred yards and noticed that the rear 10 inches or so of the moonroof had simply exploded. The glass was buckled up and shattered. We were not injured and the car functioned normally. We are taking it to the Range Rover dealer this morning and they advise me it is not covered by the warranty. My insurance company, USAA, will most likely pay the cost of repair, which is estimated at $5500. I am convinced this was caused by a defect in the glass or faulty design or manufacture. In my view, this is a serious defect with the potential to cause serious injury.
Corrective Action:
While driving on a clear day on a Virginia State Highway at about 50 mph on Sunday, May 16, 2021, my wife and I heard and felt a very loud explosion as if the car had been hit by a very large object. We observed no immediate damage, saw no debris bounce off the car and the car that was closely following us made no evasive movements as if there was debris in their path. We stopped within a few hundred yards and noticed that the rear 10 inches or so of the moonroof had simply exploded. The glass was buckled up and shattered. We were not injured and the car functioned normally. We are taking it to the Range Rover dealer this morning and they advise me it is not covered by the warranty. My insurance company, USAA, will most likely pay the cost of repair, which is estimated at $5500. I am convinced this was caused by a defect in the glass or faulty design or manufacture. In my view, this is a serious defect with the potential to cause serious injury.
Additional Notes:
While driving on a clear day on a Virginia State Highway at about 50 mph on Sunday, May 16, 2021, my wife and I heard and felt a very loud explosion as if the car had been hit by a very large object. We observed no immediate damage, saw no debris bounce off the car and the car that was closely following us made no evasive movements as if there was debris in their path. We stopped within a few hundred yards and noticed that the rear 10 inches or so of the moonroof had simply exploded. The glass was buckled up and shattered. We were not injured and the car functioned normally. We are taking it to the Range Rover dealer this morning and they advise me it is not covered by the warranty. My insurance company, USAA, will most likely pay the cost of repair, which is estimated at $5500. I am convinced this was caused by a defect in the glass or faulty design or manufacture. In my view, this is a serious defect with the potential to cause serious injury.
Mfg Campaign: 11417730
Recall Date: May 19, 2021
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I EXPERIENCED AN UNINTENDED POWERED ROLLAWAY. SPECIFICALLY, AS I WAS REVERSING OUT OF MY GARAGE, I NOTICED SOMETHING ON THE GROUND SO I PUT THE VEHICLE IN PARK TO PICK IT UP. WHEN I EXITED THE VEHICLE, I WAS STANDING IN THE WEDGE BETWEEN THE DRIVER'S SEAT AND THE OPEN DRIVER'S DOOR, AND THE CAR UNEXPECTEDLY ROLLED IN REVERSE. I DID NOT HEAR OR SEE ANY WARNINGS AT ANY TIME THAT ALERTED ME THAT I WAS IN ANY DANGER. I QUICKLY TRIED TO GET BACK INTO THE CAR TO STOP IT (MY 4-YR-OLD SON WAS INSIDE) AND, WHEN TRYING TO GET BACK IN, I WAS PUSHED OUT, FELL TO THE GROUND, AND FOUND MYSELF FIGHTING WITH THE DOOR AND THE TIRE COMING TOWARD MY HEAD AND BODY. I STUCK MY RIGHT HAND INTO THE CAR TO PRESS THE BRAKE PEDAL WITH MY HAND. ULTIMATELY, MY RIGHT HAND FELL OUT OF THE CAR, AND THE CAR ROLLED OVER AND CRUSHED IT. THE DRIVER'S DOOR HIT MY HEAD, WHICH CAUSED A CONCUSSION AND BLEEDING. THE CAR DRAGGED ME FROM THE GARAGE INTO THE DRIVEWAY, CAUSING TIRE BURNS AND SCRAPES ON MY BODY. ULTIMATELY, THE CAR STOPPED WHEN IT ROLLED DOWN THE DRIVEWAY AND HIT A POST ACROSS THE STREET. I WAS THEN TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE, WHERE THEY RAN MULTIPLE TESTS ON MY ENTIRE BODY AND DIAGNOSED MY CONCUSSION AND BROKEN HAND. I HAVE SINCE HAD TO UNDERGO RECONSTRUCTIVE SURGERY ON MY RIGHT, DOMINANT HAND AS THE BONES IN MY HAND WERE CRUSHED BY THE VEHICLE'S TIRE.
Corrective Action:
I EXPERIENCED AN UNINTENDED POWERED ROLLAWAY. SPECIFICALLY, AS I WAS REVERSING OUT OF MY GARAGE, I NOTICED SOMETHING ON THE GROUND SO I PUT THE VEHICLE IN PARK TO PICK IT UP. WHEN I EXITED THE VEHICLE, I WAS STANDING IN THE WEDGE BETWEEN THE DRIVER'S SEAT AND THE OPEN DRIVER'S DOOR, AND THE CAR UNEXPECTEDLY ROLLED IN REVERSE. I DID NOT HEAR OR SEE ANY WARNINGS AT ANY TIME THAT ALERTED ME THAT I WAS IN ANY DANGER. I QUICKLY TRIED TO GET BACK INTO THE CAR TO STOP IT (MY 4-YR-OLD SON WAS INSIDE) AND, WHEN TRYING TO GET BACK IN, I WAS PUSHED OUT, FELL TO THE GROUND, AND FOUND MYSELF FIGHTING WITH THE DOOR AND THE TIRE COMING TOWARD MY HEAD AND BODY. I STUCK MY RIGHT HAND INTO THE CAR TO PRESS THE BRAKE PEDAL WITH MY HAND. ULTIMATELY, MY RIGHT HAND FELL OUT OF THE CAR, AND THE CAR ROLLED OVER AND CRUSHED IT. THE DRIVER'S DOOR HIT MY HEAD, WHICH CAUSED A CONCUSSION AND BLEEDING. THE CAR DRAGGED ME FROM THE GARAGE INTO THE DRIVEWAY, CAUSING TIRE BURNS AND SCRAPES ON MY BODY. ULTIMATELY, THE CAR STOPPED WHEN IT ROLLED DOWN THE DRIVEWAY AND HIT A POST ACROSS THE STREET. I WAS THEN TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE, WHERE THEY RAN MULTIPLE TESTS ON MY ENTIRE BODY AND DIAGNOSED MY CONCUSSION AND BROKEN HAND. I HAVE SINCE HAD TO UNDERGO RECONSTRUCTIVE SURGERY ON MY RIGHT, DOMINANT HAND AS THE BONES IN MY HAND WERE CRUSHED BY THE VEHICLE'S TIRE.
Additional Notes:
I EXPERIENCED AN UNINTENDED POWERED ROLLAWAY. SPECIFICALLY, AS I WAS REVERSING OUT OF MY GARAGE, I NOTICED SOMETHING ON THE GROUND SO I PUT THE VEHICLE IN PARK TO PICK IT UP. WHEN I EXITED THE VEHICLE, I WAS STANDING IN THE WEDGE BETWEEN THE DRIVER'S SEAT AND THE OPEN DRIVER'S DOOR, AND THE CAR UNEXPECTEDLY ROLLED IN REVERSE. I DID NOT HEAR OR SEE ANY WARNINGS AT ANY TIME THAT ALERTED ME THAT I WAS IN ANY DANGER. I QUICKLY TRIED TO GET BACK INTO THE CAR TO STOP IT (MY 4-YR-OLD SON WAS INSIDE) AND, WHEN TRYING TO GET BACK IN, I WAS PUSHED OUT, FELL TO THE GROUND, AND FOUND MYSELF FIGHTING WITH THE DOOR AND THE TIRE COMING TOWARD MY HEAD AND BODY. I STUCK MY RIGHT HAND INTO THE CAR TO PRESS THE BRAKE PEDAL WITH MY HAND. ULTIMATELY, MY RIGHT HAND FELL OUT OF THE CAR, AND THE CAR ROLLED OVER AND CRUSHED IT. THE DRIVER'S DOOR HIT MY HEAD, WHICH CAUSED A CONCUSSION AND BLEEDING. THE CAR DRAGGED ME FROM THE GARAGE INTO THE DRIVEWAY, CAUSING TIRE BURNS AND SCRAPES ON MY BODY. ULTIMATELY, THE CAR STOPPED WHEN IT ROLLED DOWN THE DRIVEWAY AND HIT A POST ACROSS THE STREET. I WAS THEN TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE, WHERE THEY RAN MULTIPLE TESTS ON MY ENTIRE BODY AND DIAGNOSED MY CONCUSSION AND BROKEN HAND. I HAVE SINCE HAD TO UNDERGO RECONSTRUCTIVE SURGERY ON MY RIGHT, DOMINANT HAND AS THE BONES IN MY HAND WERE CRUSHED BY THE VEHICLE'S TIRE.
Mfg Campaign: 11375659
Recall Date: Nov 20, 2020
Jaguar Land Rover North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I EXPERIENCED AN UNINTENDED POWERED ROLLAWAY. SPECIFICALLY, AS I WAS REVERSING OUT OF MY GARAGE, I NOTICED SOMETHING ON THE GROUND SO I PUT THE VEHICLE IN PARK TO PICK IT UP. WHEN I EXITED THE VEHICLE, I WAS STANDING IN THE WEDGE BETWEEN THE DRIVER'S SEAT AND THE OPEN DRIVER'S DOOR, AND THE CAR UNEXPECTEDLY ROLLED IN REVERSE. I DID NOT HEAR OR SEE ANY WARNINGS AT ANY TIME THAT ALERTED ME THAT I WAS IN ANY DANGER. I QUICKLY TRIED TO GET BACK INTO THE CAR TO STOP IT (MY 4-YR-OLD SON WAS INSIDE) AND, WHEN TRYING TO GET BACK IN, I WAS PUSHED OUT, FELL TO THE GROUND, AND FOUND MYSELF FIGHTING WITH THE DOOR AND THE TIRE COMING TOWARD MY HEAD AND BODY. I STUCK MY RIGHT HAND INTO THE CAR TO PRESS THE BRAKE PEDAL WITH MY HAND. ULTIMATELY, MY RIGHT HAND FELL OUT OF THE CAR, AND THE CAR ROLLED OVER AND CRUSHED IT. THE DRIVER'S DOOR HIT MY HEAD, WHICH CAUSED A CONCUSSION AND BLEEDING. THE CAR DRAGGED ME FROM THE GARAGE INTO THE DRIVEWAY, CAUSING TIRE BURNS AND SCRAPES ON MY BODY. ULTIMATELY, THE CAR STOPPED WHEN IT ROLLED DOWN THE DRIVEWAY AND HIT A POST ACROSS THE STREET. I WAS THEN TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE, WHERE THEY RAN MULTIPLE TESTS ON MY ENTIRE BODY AND DIAGNOSED MY CONCUSSION AND BROKEN HAND. I HAVE SINCE HAD TO UNDERGO RECONSTRUCTIVE SURGERY ON MY RIGHT, DOMINANT HAND AS THE BONES IN MY HAND WERE CRUSHED BY THE VEHICLE'S TIRE.
Corrective Action:
I EXPERIENCED AN UNINTENDED POWERED ROLLAWAY. SPECIFICALLY, AS I WAS REVERSING OUT OF MY GARAGE, I NOTICED SOMETHING ON THE GROUND SO I PUT THE VEHICLE IN PARK TO PICK IT UP. WHEN I EXITED THE VEHICLE, I WAS STANDING IN THE WEDGE BETWEEN THE DRIVER'S SEAT AND THE OPEN DRIVER'S DOOR, AND THE CAR UNEXPECTEDLY ROLLED IN REVERSE. I DID NOT HEAR OR SEE ANY WARNINGS AT ANY TIME THAT ALERTED ME THAT I WAS IN ANY DANGER. I QUICKLY TRIED TO GET BACK INTO THE CAR TO STOP IT (MY 4-YR-OLD SON WAS INSIDE) AND, WHEN TRYING TO GET BACK IN, I WAS PUSHED OUT, FELL TO THE GROUND, AND FOUND MYSELF FIGHTING WITH THE DOOR AND THE TIRE COMING TOWARD MY HEAD AND BODY. I STUCK MY RIGHT HAND INTO THE CAR TO PRESS THE BRAKE PEDAL WITH MY HAND. ULTIMATELY, MY RIGHT HAND FELL OUT OF THE CAR, AND THE CAR ROLLED OVER AND CRUSHED IT. THE DRIVER'S DOOR HIT MY HEAD, WHICH CAUSED A CONCUSSION AND BLEEDING. THE CAR DRAGGED ME FROM THE GARAGE INTO THE DRIVEWAY, CAUSING TIRE BURNS AND SCRAPES ON MY BODY. ULTIMATELY, THE CAR STOPPED WHEN IT ROLLED DOWN THE DRIVEWAY AND HIT A POST ACROSS THE STREET. I WAS THEN TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE, WHERE THEY RAN MULTIPLE TESTS ON MY ENTIRE BODY AND DIAGNOSED MY CONCUSSION AND BROKEN HAND. I HAVE SINCE HAD TO UNDERGO RECONSTRUCTIVE SURGERY ON MY RIGHT, DOMINANT HAND AS THE BONES IN MY HAND WERE CRUSHED BY THE VEHICLE'S TIRE.
Additional Notes:
I EXPERIENCED AN UNINTENDED POWERED ROLLAWAY. SPECIFICALLY, AS I WAS REVERSING OUT OF MY GARAGE, I NOTICED SOMETHING ON THE GROUND SO I PUT THE VEHICLE IN PARK TO PICK IT UP. WHEN I EXITED THE VEHICLE, I WAS STANDING IN THE WEDGE BETWEEN THE DRIVER'S SEAT AND THE OPEN DRIVER'S DOOR, AND THE CAR UNEXPECTEDLY ROLLED IN REVERSE. I DID NOT HEAR OR SEE ANY WARNINGS AT ANY TIME THAT ALERTED ME THAT I WAS IN ANY DANGER. I QUICKLY TRIED TO GET BACK INTO THE CAR TO STOP IT (MY 4-YR-OLD SON WAS INSIDE) AND, WHEN TRYING TO GET BACK IN, I WAS PUSHED OUT, FELL TO THE GROUND, AND FOUND MYSELF FIGHTING WITH THE DOOR AND THE TIRE COMING TOWARD MY HEAD AND BODY. I STUCK MY RIGHT HAND INTO THE CAR TO PRESS THE BRAKE PEDAL WITH MY HAND. ULTIMATELY, MY RIGHT HAND FELL OUT OF THE CAR, AND THE CAR ROLLED OVER AND CRUSHED IT. THE DRIVER'S DOOR HIT MY HEAD, WHICH CAUSED A CONCUSSION AND BLEEDING. THE CAR DRAGGED ME FROM THE GARAGE INTO THE DRIVEWAY, CAUSING TIRE BURNS AND SCRAPES ON MY BODY. ULTIMATELY, THE CAR STOPPED WHEN IT ROLLED DOWN THE DRIVEWAY AND HIT A POST ACROSS THE STREET. I WAS THEN TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE, WHERE THEY RAN MULTIPLE TESTS ON MY ENTIRE BODY AND DIAGNOSED MY CONCUSSION AND BROKEN HAND. I HAVE SINCE HAD TO UNDERGO RECONSTRUCTIVE SURGERY ON MY RIGHT, DOMINANT HAND AS THE BONES IN MY HAND WERE CRUSHED BY THE VEHICLE'S TIRE.
Mfg Campaign: 11375659
Recall Date: Nov 20, 2020
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I EXPERIENCED AN UNINTENDED POWERED ROLLAWAY. SPECIFICALLY, AS I WAS REVERSING OUT OF MY GARAGE, I NOTICED SOMETHING ON THE GROUND SO I PUT THE VEHICLE IN PARK TO PICK IT UP. WHEN I EXITED THE VEHICLE, I WAS STANDING IN THE WEDGE BETWEEN THE DRIVER'S SEAT AND THE OPEN DRIVER'S DOOR, AND THE CAR UNEXPECTEDLY ROLLED IN REVERSE. I DID NOT HEAR OR SEE ANY WARNINGS AT ANY TIME THAT ALERTED ME THAT I WAS IN ANY DANGER. I QUICKLY TRIED TO GET BACK INTO THE CAR TO STOP IT (MY 4-YR-OLD SON WAS INSIDE) AND, WHEN TRYING TO GET BACK IN, I WAS PUSHED OUT, FELL TO THE GROUND, AND FOUND MYSELF FIGHTING WITH THE DOOR AND THE TIRE COMING TOWARD MY HEAD AND BODY. I STUCK MY RIGHT HAND INTO THE CAR TO PRESS THE BRAKE PEDAL WITH MY HAND. ULTIMATELY, MY RIGHT HAND FELL OUT OF THE CAR, AND THE CAR ROLLED OVER AND CRUSHED IT. THE DRIVER'S DOOR HIT MY HEAD, WHICH CAUSED A CONCUSSION AND BLEEDING. THE CAR DRAGGED ME FROM THE GARAGE INTO THE DRIVEWAY, CAUSING TIRE BURNS AND SCRAPES ON MY BODY. ULTIMATELY, THE CAR STOPPED WHEN IT ROLLED DOWN THE DRIVEWAY AND HIT A POST ACROSS THE STREET. I WAS THEN TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE, WHERE THEY RAN MULTIPLE TESTS ON MY ENTIRE BODY AND DIAGNOSED MY CONCUSSION AND BROKEN HAND. I HAVE SINCE HAD TO UNDERGO RECONSTRUCTIVE SURGERY ON MY RIGHT, DOMINANT HAND AS THE BONES IN MY HAND WERE CRUSHED BY THE VEHICLE'S TIRE.
Corrective Action:
I EXPERIENCED AN UNINTENDED POWERED ROLLAWAY. SPECIFICALLY, AS I WAS REVERSING OUT OF MY GARAGE, I NOTICED SOMETHING ON THE GROUND SO I PUT THE VEHICLE IN PARK TO PICK IT UP. WHEN I EXITED THE VEHICLE, I WAS STANDING IN THE WEDGE BETWEEN THE DRIVER'S SEAT AND THE OPEN DRIVER'S DOOR, AND THE CAR UNEXPECTEDLY ROLLED IN REVERSE. I DID NOT HEAR OR SEE ANY WARNINGS AT ANY TIME THAT ALERTED ME THAT I WAS IN ANY DANGER. I QUICKLY TRIED TO GET BACK INTO THE CAR TO STOP IT (MY 4-YR-OLD SON WAS INSIDE) AND, WHEN TRYING TO GET BACK IN, I WAS PUSHED OUT, FELL TO THE GROUND, AND FOUND MYSELF FIGHTING WITH THE DOOR AND THE TIRE COMING TOWARD MY HEAD AND BODY. I STUCK MY RIGHT HAND INTO THE CAR TO PRESS THE BRAKE PEDAL WITH MY HAND. ULTIMATELY, MY RIGHT HAND FELL OUT OF THE CAR, AND THE CAR ROLLED OVER AND CRUSHED IT. THE DRIVER'S DOOR HIT MY HEAD, WHICH CAUSED A CONCUSSION AND BLEEDING. THE CAR DRAGGED ME FROM THE GARAGE INTO THE DRIVEWAY, CAUSING TIRE BURNS AND SCRAPES ON MY BODY. ULTIMATELY, THE CAR STOPPED WHEN IT ROLLED DOWN THE DRIVEWAY AND HIT A POST ACROSS THE STREET. I WAS THEN TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE, WHERE THEY RAN MULTIPLE TESTS ON MY ENTIRE BODY AND DIAGNOSED MY CONCUSSION AND BROKEN HAND. I HAVE SINCE HAD TO UNDERGO RECONSTRUCTIVE SURGERY ON MY RIGHT, DOMINANT HAND AS THE BONES IN MY HAND WERE CRUSHED BY THE VEHICLE'S TIRE.
Additional Notes:
I EXPERIENCED AN UNINTENDED POWERED ROLLAWAY. SPECIFICALLY, AS I WAS REVERSING OUT OF MY GARAGE, I NOTICED SOMETHING ON THE GROUND SO I PUT THE VEHICLE IN PARK TO PICK IT UP. WHEN I EXITED THE VEHICLE, I WAS STANDING IN THE WEDGE BETWEEN THE DRIVER'S SEAT AND THE OPEN DRIVER'S DOOR, AND THE CAR UNEXPECTEDLY ROLLED IN REVERSE. I DID NOT HEAR OR SEE ANY WARNINGS AT ANY TIME THAT ALERTED ME THAT I WAS IN ANY DANGER. I QUICKLY TRIED TO GET BACK INTO THE CAR TO STOP IT (MY 4-YR-OLD SON WAS INSIDE) AND, WHEN TRYING TO GET BACK IN, I WAS PUSHED OUT, FELL TO THE GROUND, AND FOUND MYSELF FIGHTING WITH THE DOOR AND THE TIRE COMING TOWARD MY HEAD AND BODY. I STUCK MY RIGHT HAND INTO THE CAR TO PRESS THE BRAKE PEDAL WITH MY HAND. ULTIMATELY, MY RIGHT HAND FELL OUT OF THE CAR, AND THE CAR ROLLED OVER AND CRUSHED IT. THE DRIVER'S DOOR HIT MY HEAD, WHICH CAUSED A CONCUSSION AND BLEEDING. THE CAR DRAGGED ME FROM THE GARAGE INTO THE DRIVEWAY, CAUSING TIRE BURNS AND SCRAPES ON MY BODY. ULTIMATELY, THE CAR STOPPED WHEN IT ROLLED DOWN THE DRIVEWAY AND HIT A POST ACROSS THE STREET. I WAS THEN TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE, WHERE THEY RAN MULTIPLE TESTS ON MY ENTIRE BODY AND DIAGNOSED MY CONCUSSION AND BROKEN HAND. I HAVE SINCE HAD TO UNDERGO RECONSTRUCTIVE SURGERY ON MY RIGHT, DOMINANT HAND AS THE BONES IN MY HAND WERE CRUSHED BY THE VEHICLE'S TIRE.
Mfg Campaign: 11375659
Recall Date: Nov 20, 2020
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